Who Uses This Software?

We are perfect for consignment, thrift and resale shops, also antique malls. Serving new stores or offering free data conversions from other systems. Our clients are mostly in the US and Canada.


Average Ratings

187 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
    See pricing details
  • Pricing Details
    $99 to $199 a month depending on your needs.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Traxia
  • traxia.com/
  • Founded 2009
  • United States

About SimpleConsign

Manage your consignment, thrift, buy outright shop or antique mall from anywhere with our detailed web based resale software. SimpleConsign provides unlimited POS, plus complete customer, consignor and inventory management. All updates, tech support, training and data transfer is offered free. Were perfect for stores with multiple locations offering Quickbooks integration, robust reporting, real-time consignor/dealer access and more. Our reviews from consignment shop owners say it all...simple.


SimpleConsign Features

  • Consignor Management
  • Customer Database
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Point of Sale (POS)
  • Pricing Optimization

SimpleConsign Reviews Recently Reviewed!


Owner of a retail shop comment thought this would be a great idea

Jun 14, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I liked that it was pretty easy to set up, you didn't have to have a ton of knowledge and the technology area to be able to get started.

Cons: The product was quechee, and it didn't integrate as we were told it was going to with some of our other items.

Overall served most of our needs. Beware that cancellation is with 30 day notice

Apr 05, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Consignors/Vendors can log in and add inventory, check their sales, monitor activity. Customer support is excellent.

Cons: Reporting is complicated and I'm not sure that I am prepared to survive an audit. In the end, I cancelled 10+ days prior to our billing cycle and was charged for an extra month I didn't need. They discounted it to a lower plan. i didnt plan on spending. Of course this is disclosed in their paperwork and within their rights, but it sits wrong with me.

Overall: consignors/vendors got to input their inventory into the system saving me time.

Brand new to owning a consignment business, simple consign made my start up amazingly stress free!

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Extremely user friendly and is continuously making great updates. I am able to look up any report, at any time. Love the remote access from my software provider.

Cons: That I have to manually add up inventory donations for my end of year accounting purposes and the monthly fees don't automatically stop with an inactive account.

Capterra-loader

This software has transformed my working life, everything I need to know is right there!

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Support- 100% even though I am on the other side of the globe! These people are so patient, understanding and clear in their instructions.
The User guide is so easy to follow and everything was straight forward to set-up.
I love having so much information about my business, at my fingertips, 24 hours a day, 7 days a week. Peace of mind is a big thing!

Overall: Efficiency & accuracy! Clarity about all aspects of my database.

A Simpler Point-of-Sale for Consignment and Resale Businesses

Jan 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We switched from a major POS after four years and have been pleased with the decision. The software does what is advertised, and support is responsive and friendly. We've already recommended this software to other resale shops.

Pros: Product is straight forward; setup and training has been easier than compared to competitor product. It has 'just what we need' for a smaller-scale resale business with one location and no full-time back office staff. Converting from the competitor was made easy by the tech staff who are friendly and knowledgeable. Tech has been responsive to support tickets, and their ticked system allows you to specify the urgency. The data connection to Quickbooks works well but is limited to payouts. Online videos and a good user manual are easily available for training and reference. Cloud-based data and Software as a Service means reduced technology demands on small business.

Cons: Because tag styles are tied to product categories, we are unable to easily print two tag types for jewelry (one for display to customer, one for butterfly tag on merchandise.) The online manual is great for 90% of needs; not all features are fully documented, especially for users who like to know the boundaries of what a product can do. Cloud-based does rely on a steady internet connection; this is not a major obstacle in 2018, and the benefits of hosting outweigh the challenges of storing the data in the local store.

Excellent consignment platform that offfrs tremendous amount of feature/functionalities. Excellent!

Jan 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Inventory management and tracking. Continued updates on features and functionality. Access to consignment agreements and client tracking. Online access for my clients is easy and offers transparency.

Cons: Inventory management for third party sites such as Tradesy, Poshmark etc without manually inputting. Would like to see description input that can be uploaded for listing purposes.

Overall great experience. Sometimes difficult getting a response from customer service.

Dec 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This program is very efficient for consignors. It saves time for our business and our customers. We highly recommend Traxia/ Simple Consign to other business owners.

Cons: When setting up equipment and learning the program it was sometimes difficult to reach support services and get a timely call back.

Overall: Efficiency and time saved in our business.

We've used Traxia two years in a row for a one day swap that raises all the funds for our non-profit

Dec 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pros: Ease of use - with initial help from Simple Consign's team, the system is super easy to use. They also have good documentation. I have had questions about the reports, but again, all my questions were answered and the reporting functionality is exactly what we needed.

Reliability - with our entire budget resting on a one-day sale, having a system that's reliable was crucial. Working with their team, we built in a back-up system of wi-fi redundancy, but fortunately didn't need it. Not once did we have a problem with our internet, or the service.

Customer service - the Simple Consign team patiently answered all my questions. And our big event was on the weekend, so they noted it on their calendar and prepared their tech support staff for my call, just in case. Didn't need any help. The system worked beautifully.

Cons: Cons: Wish it was easier to email people from the system. I'd like to be able to send an email prior to the swap to all the consignors in the system. This means exporting all the users and emailing from another system. Not as easy as it seems it should be. I'd also like to be able to send a system wide email giving people access to the consignment portal, but deciding whether or not I want to reset everyone's password. Currently it automatically resets. Seems like it could be more flexible here.

Overall: Reliable easy to use system with great customer support. Will definitely use again.

great service, few glitches but we always get them resolved

Dec 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The fact that I have alot of control on the inventory, and the consignors. I love that we can check on items that go in Grace, or have become inactive. Feels like we have a better handle on the inventory and the consignors.

Cons: The cost for two shops that do the same thing, I think we should get a break on cost. We started with one store and bought another that was also using simple consign , We asked and the answer was NO, however its the same thing ... Also the sales tax is hard to figure out, because of the different rates. I asked about it and was told that it was in consideration.. never heard bck

Overall: less paper work, more control

It works for what we do but it's pretty limited overall.

Dec 14, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: Integrated cc processing. Fast customer service response when we have issues.

Cons: Converted items show on customer accounts when sold. New Merchandise inventory is very time consuming with this system. Inventory control levels are useless. Scanning bar codes on new merchandise at checkout has to be searched instead of entered automatically like system generated skus. No payout option for vendors like consignors. Unable to pull vendor inventory reports without being pretty creative. It's fine for now but we will have to make a switch soon to a system that saves us time on new merchandise items acvtivity. Would like for lawaway to be more structured as far as weekly bi weekly and monthly instead of one option only.

Love the software... wish it a few more options and a cell phone app for consignor and business ownr

Dec 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the bar coded price tag system that allows the consignor to enter their items into their inventory themselves. Love the bar code price tags (much more accurate and faster checkout process). Love the online account for the consignors to monitor sales. Love that it is a web based system so we don't have to rely on an in house computer (that could crash). Love that the software is accessible anywhere. This feature is particularly helpful for the business owner who has the capability to check sales reports, etc.. when not at the store.

Cons: There really needs to be a Simple Consign iPhone app both for the Consignors and for the business owner. The current system is only accessible through an internet browser on a cell phone (which limits the size of the pages size and is also very slow). A cell phone app would be very helpful especially when introducing the system to a new consignor.
It would also be nice to be able to set a discount on a consignors account (by the day and by the hour) instead of just by the day. It would also be nice if items that are entered into inventory by the consignor would have the exact time they were entered for each item and it wold also be nice if the items that have had the tags printed out were able to be marked somehow so that we could tell were a consignor left off when entering and printing out there tags. When a consignor pulls out: it would be nice if there was a way to classify that consignor as "inactive". It would be nice if consignors who are currently in the store are classified as "active" and those not in the store are inactive. Would also be nice if there was a way to email all of the "active" consignors at once through the software or Cell Phone App (if there was one). When looking up a Sales Report or a Transactions stat it would be nice to have a "Today" button that would take you straight to todays sales and transactions instead of having to go in and pick the beginning date off the pop up calendar and then pick the ending date off the popup calendar. The Cost.

Overall: Much easier to inventory and check customers out. Much easier to manage consignor's sales and payouts than anything other software I researched. Also the fact that it's web based eliminates many reliability issues that can effect other similar systems. Much easier to track sales and trends throughout the day, month and year.

Capterra-loader

Simple! Amazing! Easy to Use!

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's a time saver, user friendly, easy and quick to navigate. The support team is also quick and helpful.

A flexible POS software that has done just about every little thing we need.

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. I am confident that new cashiers will learn how to use this system in a very short time. I also appreciate the back office feature since our bookkeeping is done at a different location that our stores.

Cons: There are a couple of custom reports I would like that are not yet offered. I would like to be able to search consignors by organization, too.

Overall: One centralized system that helps us track sales by day, department, month, just about any criteria we can think of.

Traxia team very supportive; lots of training material available.

Dec 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most is the ability to use from anywhere, online. I like that software enables us to automatically change consignor percentages as sale price drops: this has made a huge difference to our bottom line.

Cons: What I like least is that you have to use the mouse more than I would like: the previous software I used rarely required use of the mouse so we could tab through fields quickly for faster processing, or just enter a letter to pick corresponding status, or payment method or other, instead of clicking mouse. However, I would never go back to the previous software we used. This software has so many more pluses and more flexibility.

Work with adults w/ disabilities and they use the software easily. Ease of adding consignors great.

Dec 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Selling artwork by over 100 individuals makes getting everything into the inventory easy on a consignment basis. Web based is a huge plus as we attend craft fairs and farmer's markets and I can ring up sales away from the brick and mortar store.

Cons: I would appreciate more detailed reports per terminal, such as splitting transactions and sold inventory per terminal.
I loved the user history that we had at beginning but that has been disconnected

Reliabe & user-friendly

Dec 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love how easy it was to implement- took no time at all. Any changes we need to make can be made in less than a minute. Support is quick to respond, even when case isn't marked urgent. Our vendors love the consignor access fee.

Cons: We do booth rentals, so very little of our items are put in as inventory in the system before checkout. (Meaning a slow checkout process.) I wish we could buy the basic service outright, then pay for monthly things likes consignor access.

Opened my consignment shop in July 2015 and have been using Simple Consign since.

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The user friendliness of it. There are so many options and features. It is also very easy to teach others to use

Cons: Sometimes I have tech issues, such as the Edna printer disconnecting and causing me to need to restart the computer. Sometimes my Citizen printer goes "offline" over night. Neither are a big deal, just inconvenient.

It's been very easy to use & the Customer Service is always helpful & easy to access

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SimpleConsign is great because I can use it at on any computer and my phone - so when I am on vacation, I can still access all the information about sales and inventory while my assistant is at the shop

Cons: Occasionially it is slow because the internet is slow, but that is very infrequent. I really don't have anything else bad to say about it.

Great Software option for any type of Consignment/Resale store.

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate yourself around. Excellent support team. Lots of tools and options available to you which allows you to set up to your store's desired needs. Always looking for way to improve with new features and welcomes input from Users.

We love using SimpleConsign!! The name really says it all... simple and easy to use!

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of using the software. It is very simple and not complicated at all. The ability to have pre-set sale dates is our favorite feature!

Cons: There are some functions that we wish the software had, that it just doesn't yet. I also wish there was an app that I could use as an owner to log-in and check on reports/sales.

Very, very pleased with the overall product.

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The direct customer interface is wonderful. Aside from eliminating most consignor check-in calls, a nice unexpected result is that I can price items at my discretion without a consignor looking over my shoulder. It is exceedingly rare for a consignor to call back and quibble over prices with almost always happnes in person.

Cons: The price is a bit more than I'd like, I have several friends who run small consignment shops that cant talk themselves into the price. Some of the reports and inventory searches could be cleaned up.

Overall: Ease of compiling and reviewing data, inventory management, better overall experience for consignors, more fool proof for employees.

I sleep better knowing my data is safe!

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Traxia team works hard to keep new features rolling out, continually asking for input from their subscribers. Because the software was built to be web-based, their are rarely little problems that must be patched and if there are patches, we don't even see them. They take care of everything so I can run my store without worrying about my software. However, what I like most about the software is the entire Traxia Team, they truly care, they support our industry and contribute to it.

Cons: I'm ready for the software to allow me to pay consignors across all locations without moving money from one store to another. We love the store credit across all locations feature. Now waiting on the pay across all locations feature.

Traxia is easily the best system in terms of ease of use, customer service and affordability.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service team is always cordial and very wiling to help answer any questions that arise (and this has been a completely different experience from our previous software company)
Also, the ability to accesson the web.

Overall: It is easy to use, easy to access, and easy for new users to acclimate to.

Great

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use. We are an Antique Mall so it allows our vendors to access and see what they are selling in real time

Overall: That it is easy to use

Simple Consign has made it much easier to manage our growing list of consignors.

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like most the way this program has streamlined our system of inventory, tagging, and managing payouts. It has saved us a lot of time!

Cons: Right now, the inability to pay consignors across multiple store locations with one payout. I think I heard you're working on that though!

Switched to Traxia in my 2nd year of business & was one of the best decisions ever made for the shop

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate that I can track very easily the sales history of customers and conisgnors. I feel I have a better knowlege of what is selling for us and at what price. Our pricing has become more consistent and our sales have increased. Its kept my store much more organized and I feel way more in control of my numbers and inventory. My accountant loves the reports. I also appreciated the training in the early days and that my staff was able to log in and train alongside other Traxia users. It made conversion so much easier. Traxia support staff go above and beyond and I feel listened to and not "mansplained" to.

I've used this system for 3 years and love it!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy, but please do take the time to read everything. I do not like to read, and am a visual learner, so I had a few missteps in the beginning.

Overall: It has given me so many ways in which I can analyze the businesses. I can watch what is going on 24/7, from my home office, too. The sales tally reports for each vendor are so much better than the way I used to hand write and tally everything each month! Now I have doubled my business to two stores and everything takes me half the time.

Simple Consign has all the core elements we need to power our new business.

Dec 11, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We are a combination of consignment, resale and retail. I love that SimpleConsign supports all of these types in both POS and overall inventory management. It is also fairly easy to train our new staff on POS components of the system. Also I'm very happy with the level of customer support from the Traxia team.

Cons: Because I have a software design and development background, I am perhaps more critical than most. I find many of the workflows very clunky and some of the interfaces do not follow UX best practices -- resulting in user errors that shouldn't happen. It doesn't feel like user-centered design.

Many times when I'm trying to figure out how to get the system to support the tasks I want to do, I long for a peek at your schema and object model. The data relationships aren't always clear and results are often not what I would expect.

I would love for the software to work better with and on multiple devices.

Simple Consign has been an awesome tool with our antique store.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so simple to use and whenever we need customer support, they are available right away.

Cons: Anything I have had a problem with the customer support is willing to try and help us resolve it! I would like to see the program store former consignors.

Overall: Made my life easier and so much less stress!

We switched from Consign Pro software and I was nervous to lose information but it was so easy.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to train new employees, no seat licenses, and the support is top notch! When we have questions they are answered completely and quickly.

Cons: The reports are complex and a little confusing. I need to get more training. More connectivity with selling on line would be most helpful.

Overall: Inventory management.

My business is totally dependent on this software!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use! Customer support! Ability to keep track of everything from consignor information to all of the "bookwork", including taxes owed!

Cons: For some reason there can be a glitch at times with my particular receipt printer. Hopefully they can get it figured out!

Overall: Reliability and the thorough bookkeeping!

Great product and easy to use!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of using the software. It¿s easy to learn and it has a lot of features to make consigning easy.

Cons: I wish there was a way to tie 2 computers together between locations. I hate that I have to take items out of inventory and then put them back in inventory to move to another store.

Easy to use

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very simple and straight forward. Reports are good making it easy to do month end reporting for vendors.

After 9 years of frustration we have finally found a product that fit our needs perfectly!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ability to customize the exact reports we need. Consignors ability to have access to their own account! Ease of operating the software!

Overall: Streamlined way of processing sales and back office reporting!
If there is anything we don't know how to do we just get in touch with someone at Simple Consign and they help us through our difficulty.

I have more than 70 consignors at my gallery and Simple Consign makes it so easy to run my business!

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The design makes it easy to track sales and I can see my most important stats on the dashboard any time. It's a great way to convince consignors to sell at my shop, since they have their own login access to their account. Payouts are fast and easy. One click and I have a payout list.

Cons: I have to keep track of gift certificates or store credit myself. There isn't much to say about this. I'm a fan.

The easiest Consignment Software available!

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is intuitive and responsive to the consignment and resale sector. Their customer service is excellent and personable.

Cons: When there are ideas for improvements and updates that feel critical, they don't always happen or take a year or more to implement- then again adding in new code for an entire system isn't the easiest task.

Stop looking for a new or different consignment/resale software YOU JUST FOUND IT!

Aug 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've used this product for 3+ years. Love it!! I've been in business for almost 14 years and switched from a company based out of FL that was horrendous, but the best available at the time. This software company has been a lifesaver to my business and I am so grateful to have found them. My customers have noticed and love the change!!

Pros: Extremely easy to use If (and rarely) would you need support these guys/gals are the best and enjoyable to talk to. IT guy who? I no longer need one You can search your system to find out what you priced a similar item before and then just click "Add Similar" to quickly add that item. Love the accessibility of the software on my phone using their app. Easy to keep track of multiple stores I can track my customers shopping habits several different ways Customers are always amazed at how I can search my store's inventory at any given time for Raiders, Grandma, Grandpa, Dr. Seuss or currently Paw Patrol items. Makes doing returns extremely easy End of day closing/balancing of books is easy I love being able to print one to a hundred tags at a time There is a credit card processing company associated with them although I don't use it as I am still loyal to my processor from years earlier. Plain & Simple: just good people running a good business for people working hard like you & me.

Cons: To make it perfect: Seriously feel like I'm living in the early 90's with all my post-it notes for different people wanting/looking for certain items and wanting a call when I get them in. A way to help me keep track of some sort or "Wanted Items" and then when I entered that item it would alert me that "so & so" is looking for that item would be SWEET!! There's not great loyalty program linked with this (still using an outside source that I'm extremely happy with)

Excellent support!!

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The initial sales people were honest, courteous and very helpful. The support team is also very helpful, courteous and patient!!

Pros: Ease of use, functionality, support, simplicity, capabilities, browser based!! (love that I can access at home also!) This is a thoroughly superb program that has the consignor/consignee business in mind!! The support is excellent and they will take the time to explain their answer so that I have a thorough understanding and will explain different options, if needed. I am so happy with this program and can't imagine my business without it!!

Cons: Just a few minor things. I wish the reports were a little easier to compile, but that is probably a user issue!! Wish the reports could print my business name on them. Maybe something you can add in the future?

Perfect for Small Businesses or First Timers

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We are a small family run Artisan Gallery & Consignment Store, we had been looking at all types of POS systems for our business. We had looked at at least 10 different systems until we finally found SimpleConsign. When we looked into it, not only were they reasonably priced since we were just starting out we didn't have a huge budget and had all of the features we could ever need plus a few more we have found ourselves using. On top of detailed sales tracking and inventory, you can integrate with QuickBooks, you can get all types of reports for taxes, market research, and quite a few we haven't even tried yet. The customer service is STELLAR, very friendly, always ready and willing to answer any question we might have, from the tiny ones about what a button does to technical problems. The system is web based, so we don't ever have to worry loosing our information because most of it is stored in the cloud, so if your power goes out more than likely you won't lose your work, in my experience. I would recommend this POS system to anybody.

Pros: Stellar customer service, easy to use, reasonable price, compatibility, lots of features.

Cons: Could be confusing at times, but customer service is always willing to help.

Recommendations to other buyers: If you're on a budget or new to using your own POS system for your business, these guys are the place to go.

THE BEST....

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been with TRAXIA for over 5 years my business would not have been as successful without the ease of use of this software. I can train a new person the same week they start work, so cost of new hires is lower because of learning curve. Customer service is second to none...If you are a new operator they will help in anyway they can to get you up and running. If you are a success they are success. Highly recommend this software they even have it that you can give it a test run , from anywhere you have access to the internet.

BB's Closet and Simple Consign

Jan 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's ability to keep track of everyone's earnings.

Cons: That I can't use store credit for more then one Consign or at a time.

Overall: I have had to use the support a lot because I am not computer savvy. They are %100!
The training they provide free a couple times a week is awesome for new users or employees.

Recommendations to other buyers: I could not run my business without it. I have no business degree or computer skills but it's able to generate any report I need.

Great Company with Great Customer Service

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Cons: Does not reset dashboard screen at end of year. Would like to see fiscal numbers, rather than a running total.

Overall: We have been using SimpleConsign for about five years. We absolutely love them. They few problems we have had, have been fixed with the utmost professionalism. This is a family orientated business, who hasn't forgotten that even small businesses deserve respect and appreciation. We love these guys!

Recommendations to other buyers: If you are a thrift shop, this software will work for you; you will just need to tweak the process.

We love Simple Consign!

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Usability - friendly interface makes learning easy. Whenever an update occurs, we also receive an email and any changes often give us new tools to benefit our customers' experiences.

Cons: We occasionally have issues with payments. The option to pay with a check does not require a check number which would be useful to us in catching mistakes at the counter.

Overall: Simple Consign makes our employees' daily life so much easier. The program allows us to keep our store inventory organized between two shops, makes checkout a breeze, and lets us track customer spending and credit. It has a straightforward interface that is easy to learn for new employees. Plus their knowledgeable customer service is always willing to take time to troubleshoot problems when they occasionally come up. The program is an essential part of the organization key to our shop!

Recommendations to other buyers: Keep up the wonderful work!

SimpleConsign is Bush Hill Trading Post's Simple Software

Jan 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall, easy to use, reliable, user-friendly(when you learn how to make it work for your specific environment). Customer Support is friendly. Would have been rated 5-stars, but I feel more attention needs to be given before Update rollouts. Perhaps a beta group of real users would help.

Pros: Easy to use.

Cons: In many cases, the user is required to do functions that the software should do. i.e. Place the cursor in the entry field/box.

Recommendations to other buyers: Try it, you'll love it and so will your consignors!

The best out there - but lacks some usability features.

Nov 10, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I love this software very much but I wish the reporting were better, for starters. I know you can generate reports but it could be much more user friendly in that regard. I would also really appreciate being able to customize price tags. Right now I have to generate a report, export to CSV, edit in excel, then upload into Avery so I can customize the template how I see fit. So many extra steps. Aside from that, everything works really well. It is so handy to know exactly what to pay consignors and keep track of inventory. I haven't used all of the software yet but slowly I am learning all the tricks and I really like it. Thanks!

Friendly service. Easy to use. Sometimes I think it is too much program for what I need. But you can use just what you need. I

Nov 10, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have had this system for about 9 months. Sometimes I think it is too much program for what I need, but I can use just what I do need and it is really efficient. The support staff has been wonderful and always call back in a timely manner. I will say that when I was looking to buy the system, they said they may be able to tweak something to accommodate my store. In my county the tax rate can be odd. I have asked a few times and they don't want to fix it. So if it isn't exactly the way you need it, don't count on them changing it for you. But overall I love it and it has been easy to train other people on.

Pros: Easy of use. Reasonable usage rates.

SimpleConsign truly is simple

Nov 07, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We are a nonprofit that owns and operates two thrift stores. Some of our merchandise, mostly furniture, is consigned. SimpleConsign allows us to track our consigned inventory and run a variety of reports to help us make informed decisions about how much to consign. We could track all of our donated inventory if we felt it worth the manpower. Most staff can learn the system in just a couple of uses and the back office feature is handy for our remote admin location.

Pros: I like the ease of use and the broad range of reports SimpleConsign offers.

Cons: There are a few specific tasks we would like the system to do, like assign split to merchandise based on entry date. We revised our consignment contract and changed the store/consignor split and it had to apply to every piece of consigned merchandise, rather than just those brought in under the new contract.

Recommendations to other buyers: Definitely know your priorities before making a final decision. The tech team is open to building new features, so don't hesitate to make your requests, too.

So Happy to have SimpleConsign.

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been using Traxia's SimpleConsign for 13 months. We searched for a software program that would fit our unique situation. We looked at this program a few years ago and after looking again thought we could make it work. Much to our delight, it has worked even better than anticipated. Being on the internet and paying a monthly fee is a real plus. The Traxia staff is constantly working to improve and change the program. We sell a lot of handmade jewelry and recently our tags were changed from reading and entering a SKU number to scanning a barcode. This was our dream wish. We could not be happier with the system and the folks at Traxia. They are a wonderful group of very dedicated people. Thank you for your excellent program.

Pros: The ability to have a bar code on our jewelry products reduces the number of human entry errors during the selling process. The on line product allows updating to be done without inconveniencing our staff. Requesting updating and getting it without paying additional fees.

Cons: If our internet goes down, we are unable to process sales. If this happens, we do it the old fashioned way and enter in the computer later.

Recommendations to other buyers: Consider your individual situation and how your store is run. Our's has a two layered consignment system with 25 craft clubs that participate. It is a complicated system and standard software would not work. We adapted and can now produce reports for our individual consignors and clubs. Keep an open mind and think outside the box for solutions to you own individual needs. Talk to the people at Traxia and ask direct questions. They are very helpful.

Best Consignment Software by far!

Oct 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to use.

Cons: There are no major issues I have with this software.

Overall: I have used Simple Consign since the company began. As a previous user of the top rated software at the time, I can honestly say between the two there is no comparison. Simple consign is so much easier to search for inventory. The financial reports are much more advanced. From sales to layaway to tracking customer and consignor history Simple Consign is so far ahead of any other software on the market. I wouldn't run my shop without it. I can't end this review with out mentioning the great customer service. They are always there ready to help with any issue that may arise. Great people with a great product!!

Recommendations to other buyers: If you are serious about running you shop as a business and not just a hobby this software is a must.

Thanks for making it easy!1

Aug 28, 2016
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user friendly and the vendor is willing to help answer questions with patience and expertise!

Cons: I wish we could have more things customer for us but we also realize that this is not a reasonable expectation!

Recommendations to other buyers: Talk to other users of Traxia. That is how we decided Traxia would be the best product and the best company to work with.

CUSTOMER SATISFACTION

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ITS EASY TO UNDERSTAND AND USE. EMPLOYEES ARE ALWAYS COURTEOUS AND READY TO HELP.

Cons: THAT ON A CONSIGNORS PROFILE, IT NO LONGER TELLS US WHEN AN ITEM WAS SOLD AND BY WHOM.

Recommendations to other buyers: ONLY TO MAKE SURE THAT THIS PROGRAM MEETS YOUR BUSINESS NEEDS.

Making Life Simple "Simple Consign"

Aug 25, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How the program did all the thinking and leg work for you. Once you put your inventory in, it kept track of all your transactions from there on.

Cons: I really love the program. The only one thing was if I put in three shirts and when it came time to return only one, I could not just do one item unless I deleted it so it did not show as a return.

Recommendations to other buyers: Great program easy to figure out and train. Owner and support staff is available and supportive.

Celebrate good times come on!

Aug 25, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: True to your name, it's simple, in the cloud not restricted to one or a few computers, no big up front cost, on call support and experts, training classes and no matter how many times I call to ask the same question, everyone is nice as pie.

Cons: UMMMMMMMMMMMM? Will take some thought to come up with an answer.

Recommendations to other buyers: Try it, free trial, nothing to loose, the company keeps their word.

Review from South Cackylacky

Aug 24, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Access data from anywhere (especially from iPhone)

Cons: Lack of interactive communication between users and lack of communication from engineers regarding upgrades, enhancement requests

Recommendations to other buyers: Talk to users and ask questions that are most important to you. Get a hands on demo in a real environment if possible

Excellent software with helpful and available staff

Aug 24, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user-friendly and comprehensive. I love that if I have a problem or question, I can call and actually speak with someone. Their tech staff are super helpful and have even gone so far as to help us with issues that wound up being unrelated to their software.

Cons: The trickiest thing for me is getting to know what all the options are. I haven't had time to explore fully the numerous options so I have felt limited at times but I realize this is mostly my own doing.

Recommendations to other buyers: Simple Consign is by far the best consignment software on the market. I tried several softwares before going with Simple Consign and I saw first-hand how difficult some of them can be and how inefficient using software that is not web-based can be. I love that Simple Consign is constantly updating and improving their software and I don't have to do a thing!

Dissappointed

Aug 21, 2016
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: The ability to access it from anywhere and the customer support has been as helpful as they possibly can without being onsite to see how the shop is ran.

Cons: The fact that the consignment totals include every sold item regardless of their expiration date since i have many consignors that have multiple end dates and I only pay out what is due at the end of the 90 days not before. I do not pay on demand. Also the inventory list does not give enough info when trying to tell a consignor what they have sold with out clicking on each item which it is easy to lose your place when you go back to the list. The activity log does not show item #s of sold items and you have to click on each item to see what it sold which is not convenient.

Recommendations to other buyers: I am sure it is fine for shops that pay on demand.

Great Customer Service!

May 19, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: SimpleConsign is very easy to use and the customer service level is excellent!

Cons: There were some minor issues we encountered but nothing a phone call can't fix.

Recommendations to other buyers: Don't try to save money by using Excel. This is worth the investment!

Customer Review

May 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service had been great as well as the consignor log in.

Cons: I wish it priced items automatically according to brand and style.

Recommendations to other buyers: Make sure you use every function they offer so you don't miss anything

Helpful and easy to access

May 05, 2016
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that this product is cloud based. Our Internet was out but I was able to pull the pos software up on my phone in order to process transactions. I like the detail you can put in regards to the products as well as the customers and consignors.

Cons: There are two things I like least and hope for growth with this product. First, how we enter items is detailed but time consuming if you want to keep track of certain things within inventory. There are so many steps, buttons and things to enter it is easy to skip steps in order to be faster for our customers. Second, the reporting within the product could be better. I would like to have a clear report of inventory for a certain date range.

Recommendations to other buyers: If you want a program that is detailed but easy and one that you can access anywhere online, this is the product you want.

By far the nicest, most patient people to work with

Apr 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Joe has put up with all my questions and helped me simplify my life beyond words. All our sales were Manual calculations and the amount of time wasted was beyond words. I love the ease of reports and the fact that we have come this far and still have not had time to do the training!

Great program, Great features, Great team to work with!

Apr 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started using this program about 3 years ago when we opened a 2nd store location. It would have been almost impossible to link the store together with our old system, but Simple Consign makes it easy! Our consignors can consign and shop in either location, spend their earnings in either store, and get paid from both locations. They also love the ability to check their accounts online. The customer service is very prompt, and they are very willing to add or change features if they feel it will benefit their customers. Joe and his team are fabulous!

Traxia is #1

Apr 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Look no further, Traxia is the BEST resale, consignment and new POS software on the market! Traxia has saved me so much time in all areas of my inventory process and endless reports. My conversion from the old POS software was flawless.
Not only is the POS software user friendly but the customer service is like NO other. Wow, what a breath of fresh air!
My only complaint is wishing I would of known about Traxia sooner..
Thank you Traxia for being # one!

The very best experience

Apr 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were using a software program that was not cloud based and decided it was time to change when the hassle of getting the old software to work on the replacement computers that we were forced to install because of aging got to be overwhelming.

The process of conversion was made remarkabley easy by Justin, who worked tirelessly to convert our database to the new system. Even though it took several trial conversions, he was able to get everything converted and we were able to train our volunteers, not all of whom are computer whizzes, by any stretch of the imagination.

Bottom line - we've been using it for almost two months, and reporting, paying consigners, and keeping discount schedules in line has become very easy.

Would highly recommend this software to any consignment store - it's merely the best available.

Just concluded my first month using Simple consign and it was a great decision!

Apr 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love it! Great product so easy to learn and use.Customer service is fantastic!

Service is amazing

Apr 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: easy to use, service is so helpful when i need anything. Labels not printing or anything that comes up they get it fixed for you asap. You can see where your sales are from any computer.
Cons: I wish there was a moble app for processing sales .

We switched from another software company and we've never looked back. We LOVE Simple Consign.

Apr 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We deal mostly with Justin who is super helpful if we ever find ourselves in a bit of a problem....like when I went to print cheques and realized my printer wasn't talking to my computer. I also LOVE that it's cloud-based.....so I can log in from anywhere to see how the store is doing.
Justin aslo made the transition from our old software to Simple Consign....well, SIMPLE!
Thank you!
~Kristy

Easy software to use! love it!!

Apr 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm so glad I found your your software, and your tech support is great!!!

We are Loving on this Program and Service!

Mar 31, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were one of those old school consignment stores that hand wrote every inventory item as well as every every sale and payout - WOW what a difference. We are still in the learning phase but we are so very excited about Traxia Simple Consign Software and the service we have received from the great staff since Mid February .

We see that this system will save us tons of man hours as well as organize ourselves so we are more professional and productive in all aspects of doing business. Our Customers see this already!
The extra time we now have will now be spent on marketing our business in hopes of growing awareness and revenue sales as well as bringing us to the next level of technology effectiveness!
Thanks again for having a great product that is affordable for the small as well as larger stores.

Does Exactly what it's supposed to do!

Mar 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been with Simple Consign for 3 years. The people, software, technology is first rate. The platform has grown to accommodate our needs. Great Tech support team. Management is always available to us. The web based software allows us to monitor our business from any wear.

The Simple Life with Simple Consign

Mar 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: You don't know what you don't know...I was in business for six months before SimpleConsign was recommended to me by another merchant. I have saved so much time with streamlining processes using SimpleConsigns features. No more frustration and all the customer support a girl could ever hope for. The bonus is how impressed my consignors are with how organized I am, we can all be confident in our record keeping and focus our time and energy on building our business.

So Glad We Converted

Mar 29, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We recently converted to Simple Consign from another software. Even though SC is completely different, and has been a little bit of a transition, we are SO GLAD we switched. The information that we can now get, and the quickness and speed of getting the information has been amazing. One of the best parts of Simple Consign has to be the staff and their willingness to help. They NEVER get frustrated with us, nor do they complain about the number of phone calls they might receive from us. They are so patient and make the whole process appear seamless. That goes for everyone from Joseph and Deb in sales, to Wes and Justin in technical support. WE LOVE TRAXIA!!!

the best consignment software after researching the competition

Mar 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It is the simplest of all and and produces tons of info about the business in simple, easy to read format. Support is better than expected. When we call we usually get a real person with the answer immeadiately. If not we will get a return call within the next 30 minutes usually.
Also I like the fact that all the software is in the cloud and don't have to worry about any software updates or problems and have access anytime anywhere I have my laptop.

s

THIS WAS EXACTLY WHAT WERE WERE LOOKING FOR

Mar 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: THE CUSTOMER SERVICE IS WORTH ALL THE MONEY IN THE WORLD! THEY ARE SO PATIENT AND ALWAYS HAVE RETURNED MY CALLS WITHIN MINUTES. VERY NICE TO WORK WITH AND THE SOFTWARE IS EASY TO USE AS WELL! SO GLAD WE FOUND YOU GUYS!!!

Best Consignment Software on the Market!

Mar 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Her Majesty's Closet could not function the way it does without Simple Consign! The easy and user friendly design makes every day task simple and effortless. Everything that we need is at out fingertips whether we are in the store or out of state. The customer service is excellent! I have never waited more than 5 minutes for an email or phone call back. They always answer my question with a friendly attitude! I highly recommend this software!!! 5 Stars!!

Great Customer Service

Mar 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Simpleconsign has always been my favorite POS software for resale because of its simplicity. However, after a few interactions with their support team I found an even better reason to stay with them. There was an error with my credit card and I hadn't been charged for the software over a period of a few months. When support brought this to my attention I was prepared to tell them that I didn't have the money to pay for the back logged fees and that I would have to cancel my account. However, before I was able to tell them, they offered to waive the back logged fees and keep my account up and running paying only for the fees from that point forward. They ended up retaining me as a happy and committed customer. I am someone who NEVER writes online reviews but SimpleConsign REALLY deserves it!

Simple Consign is reliable and has met our needs with the customers and dealers.

Mar 28, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Easy to use. Easy to learn. Easy to teach to new employees. Quick to enter customer transactions. Very intuitive. Our dealers love Consignor Access.

Cons:
Since we're an antique mall, we need more robust reporting than we currently get. It takes a lot of work to get the reports I need to analyze my business

Great software with an excellent support staff

Mar 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We opened our consignment shop a little over a year ago. We researched many different programs, choosing Simple Consign, after much research and recommendations from other consignment store friends. We made the right choice. Simple Consign is exactly what it is SIMPLE. Easy to use and super user friendly! If you ever run across a problem or a question, customer service is just as user friendly. We haven't had to reach out to them much, but when we do they respond quickly and are as friendly as can be. I highly recommend Simple Consign!

Simple Consign software is Efficient & Easy to use

Mar 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments:
The Simple Consign software has made the consignment process very simple. From setting up new accounts, entering inventory, to checkout it has proven to be efficient, and reliable.

Simple and Brilliant

Mar 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: SimpleConsign is one of the 3 tools we use on a daily basis. It is so simple to use but not basic in any way! The reports I can pull through the system make tracking inventory, sales, consignor info a breeze. After almost a year of using it, I'm still impressed and have no complaints.

Great

Mar 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is easy to use and is very effective.

It is so easy to use, even with the employees

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love this program and have recommend it to other Flea Markets wish we could bar code scan but we absolutely love the program and everyone at Traxia

SimpleConsign FTW

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Super easy to use and so many features that it can accommodate pretty much any style of business. When you call them you get a human pretty much all the time who can pretty much solve any issue in a timely manner.

FABULOUS!!!! We love our Simple Consign and so do our customers!

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our conversion from another consignment software was sooooooo much easier than we could have imagined!

We love SimpleConsign!

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software has been very easy for us to learn and use! Our Bookkeeper loves the reports we can pull at month end.

This one goes to 11

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: SimpleConsign has all of the features our busy consignment stores need. It is user friendly, easy to learn and keeps in the know where ever I am.

Over the years we have needed help and have had questions and the staff/support has always been there for us, even on the weekends. They are a great team and since we are not the most tech savvy group, they have been very patient with us during our most panicky calls while they fix whatever it is that we called about.

The software also works great if you have more than one location. We have multiple stores, so checking for a customer if an item is available at another store is wonderful.

I have checked consignor balances, adjusted prices and entered new items- from my phone, sitting next to a pool! I don't have to be at the store 24/7 to know what's going on, I can login anytime and to me that is my favorite feature of all.

Great Support!

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have never called Simple Consign and not had my problem resolved quickly and courteously. They are the best and I highly recommend them to everyone! (Thanks, Dan!)

Hands down the best!!!

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used traxia since they first began and I am very pleased. I have used other softwears in the past and each has something unique about them that I really love but all in all Traxia is the best by far, no comparison.

Essential component of a highly regarded consignment business!

Mar 23, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: WOW. What can I say? If you want software that does everything, this is the way to go. It provides my consigners the ability to partner with me. They can track their inventory, review pricing, and see when their item sells and how much money is in their account. I am always confidant that I can answer any question and provide information on any item that has been in my store. All of my record keeping is done automatically. No stress at the end of the year. I highly recommend SimpleConsign.

Great Everything.....

Mar 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am not sure where to begin , I was looking for a a company that had STELLA customer service that was the top of the list, Simple Consign has exceeded my expectation. Ease of use of the software and ease of training was also a priority again they came out on top. I was also concerned with up-front cost's, of course they had that covered for me, I only had to buy some hardware and was up and running. Over the almost 5 years I have been with them I feel as important to them today as I did then. When I call tech service due to operator error on my part the voices on the other end are always friendly and helpful. Thank you for your great product, could not be as productive without it.

Life saving software...

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Being in the consignment business is not easy. Finding a POS Software that could help us manage our consignment business was even worse... until SimpleConsign by Traxia came along. Simple Consign seamlessly handles the unique trade environment of the consignment industry like a pro. We have never experienced a system outage, support is top-notch and the ease of use cut our time spent processing inventory and settlements by 80%. This time savings, a direct result of using SimpleConsign, has allowed my business partner, staff and myself more time selling and merchandise, instead of sitting in front of a computer for days on end. The result of using SimpleConsign? After 14 years in business. The first full year we used Traxia, our sales increased by 17.8%. Additionally, SimpleConsign literally saved the life of our business. The features and history tracking of the system allowed us to discover an employee theft situation. Had we not been SimpleConsign users, the theft would have went undetected and cost us thousands of dollars.We consider ourselves well-versed in the operation of a consignment and resale business. That said, we are firmly set on the fact that SimpleConsign by Traxia is without a doubt the best software for our industry.

Right Software; Right People

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been with SimpleConsign for the last 2+ years. Flexibility the cloud platform gives us is wonderful. We can check sales from home and address customers requests from anywhere. If I need to swap a computer out I just replace it, set up printers and open a browser to be back up and running.

Great product, family-feel customer service!

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am not a huge fan of change, but after meeting Joe and his team, the stress of switching software systems eased up. The process was quick and easy, a really smooth transition. My store is BOR, and we really love that we can track all of our buying as well as our selling with the option of consigning as well. It is a well versed system. If there is a feature that I feel could be added to the system, they are willing to hear my thoughts and consider creating the feature. Very pleased to be working with this product.

Fabulous!

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: SimpleConsign software is easy and intuitive. The customer service is excellent. Questions are quickly answered. We are very please we made the decision to go with SimpleConsign.

Excellent Product

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software was the only one we could find that did everything we needed it to do. Excellent and worth every penny

One year in and we love it!

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My resale store struggled thru our first 9 years of operation with a couple of different inventory programs. About 4 different times our programs crashed and my son-in-law was able to get them back up and running. The fourth time, it was the end. This caused lots of inconvenience and embarrassment as we tried to serve our customers. About three years before that, I had received a call from Simple Consign and told them that we were perfectly happy with what we had. In fact, I told them to quit calling me. After the fourth crash, I summoned up the courage and called them and said "sign me up". It is such a relief to have know that everything is backed up on their end and tech support is only a few minutes away. We've used them for the past year and I'm kicking myself for waiting so long to go with them.

We needed to combine 3 non profit into 1 store so the consignment allowed us to keep track of all it

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro on line
Pro great service
Easy to learn
They are able to add items to the program when requested

Great customer service

Mar 22, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am always so impressed with how accessible the folks at Simple Consign are... They respond quickly any time I have an issue!

SimpleConsign is a savior.

Mar 22, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am an artist with a small gallery attached to my studio. In the past keeping up with consignment sales and inventory was a headache and a costly endeavor. With SimpleConsign we have reduced the tedious task of inventory to a manageable task and are better able to pay our artists accurately and on time. SimpleConsign staff are friendly, patient and helpful. I highly recommend them.

Couldn't be Happier!

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After being consistently frustrated for four and a half years with another product, I switched to SimpleConsign by Traxia. I was immediately shocked by the user friendliness of the online solution. The fact that I could seamlessly work from anywhere with their cloud based system was enough to make my job so much easier. The productivity of my shop was also immediately impacted. It's the most user-friendly Consignment product on the market!

I can also not say enough about the staff at Traxia. They have always responded to my questions and requests almost instantaneously. We now have two stores running on Traxia and my business wouldn't be the same without Simple Consign. I can even watch both my stores perform with the simple click of a drop down button.

The transition and migration over two years ago was so much easier than I expected.

I highly recommend new shops and existing ones to give Simple Consign a serious look!

Truly a 5 star product!

Mar 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: With over 150 consigners and 40 artisans' inventory to keep track of Simple Consign by Traxia was truly an answer to our prayers. With the unique ability to enter multiples of an item (for the artists), vary the comission structure per item, and track everything down to the ISBN number was the clear favorite and proven to be a real winner for the three years we have used it. On the rare occasion we need tech support - they answer within minutes and the answers are just as quick (I will confess most of our issues are to user error!). I highly recommend Simple Consign by Traxia!