Who Uses This Software?

Serving consignment, thrift and resale shops, also antique malls. Perfect for new stores. Also offer free data conversions from other systems. Signed 1,000's of users in the US, Canada & elsewhere.


Average Ratings

273 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
    See pricing details
  • Pricing Details
    $99 to $199 a month depending on your needs.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Traxia
  • traxia.com/
  • Founded 2009
  • United States

About SimpleConsign

Manage your consignment, thrift, buy outright shop or antique mall from anywhere with our detailed web based resale software. SimpleConsign provides unlimited POS, plus complete customer, consignor and inventory management. All updates, tech support, training and data transfer is offered free. We're perfect for stores with multiple locations offering Quickbooks integration, robust reporting, real-time consignor/dealer access and more. Our reviews from consignment shop owners say it all...simple.


SimpleConsign Features

  • Consignor Management
  • Customer Database
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Point of Sale (POS)
  • Pricing Optimization

SimpleConsign Reviews Recently Reviewed!


More than I need but everything I want

Aug 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about this software is the ability to run reports for my vendors at the drop of a hat. I have a vintage collective and have 40 vendors who sell at my location. I do all the book-keeping for them and some of them are very disorganized. As long as I have put good and thorough information into the system at the time of the sale, including notes if necessary, I can go back at any time of the year and look up the sale and see what the circumstances surrounding the purchase were. I also love the online look up tool that the vendors can use themselves. Saves me TONS of time in phone calls answering questions about daily sales. Total lifesaver. Plus I push that expense back onto my vendors so I don't have to absorb that cost.

Cons: some of the terminology absolutely doesn't apply to my business model and there is no flexibility in changing it. I also would like a bit more options when it comes to running a custom report. I have a very limited capability to define my own parameters for sales reports other than the "canned" reports already built into the software. MAIN COMPLAINT: NEEDS AN APP FOR THE PHONE /TABLET ETC~!!!

Overall: I've been using SimpleConsign since I opened up my business 5 years ago. I have toyed with the idea of switching to shopify as it has a few bells and whistles that Simple Consign does not. Namely an app and also a bulit in website builder. However., the online access tool far outweighs both of those conveniences and until someone can compete in that aspect, I will remain a loyal customer to Simple Consign.

Vendor Response

by Traxia on August 22, 2018

Elizabeth,
Thanks for taking the time to leave a review and thanks for 5 years of partnering with SimpleConsign. We're always interested to hear what our customers need so we appreciate you sharing. Hopefully, we'll be able to earn 5 stars on everything for you soon!
Your loyalty matters!

Took my business to the Next Level.

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple Consign helped me stop running my retail shop like a "multi-family garage sale". I no longer had to keep tags, tally consignor accounts manually using paper tickets and manually calculate and write checks at the end of each month. Game changer for me.

Cons: I don't love the fact that I have to pay for this service every month FOREVER for as long as I'm in business. But I realize it's become part of the cost of doing business and is the way the software industry is headed as a whole. I also still feel the aesthetics and functionality of the online is cumbersome to customers and not as seemless as I thought it was going to be when I added that service. Reports and sales data are not truly integrated together. I still have to run separate reports to get total sales data. I like that it's tied to the same inventory bucket but it would be even more helpful if those sales also showed up when I run sales reports through simple consign. It's also not as clean and shopper friendly as it could be in the way it sorts and places inventory into the category buckets. It still feels somewhat like more of a glorified Craigslist site, than a fully modernized professional online store. Not having the ability to have drop down menu items for customers to select apparel in different sizes or items that have multiple color options is not ideal. Having to do a complete separate listing for literally every single color and size of an item junks up the online store, makes shoppers have to scroll through a lot of the "same" to see unique items. Perhaps the answer to this is more categories in the long run, but that isn't ideal either. Perhaps since my shop isn't a typical consignment shop, I'm the only one with this issue?

Overall: There are still a lot of features that I just haven't had time to learn how to use. I personally don't do well with "on-line training" and haven't taken the time to do all the training that's available. But the helpdesk is very responsive and normally helps me resolve any issues I'm having in a very timely manner. Thanks for that!

Love the software... wish it a few more options and a cell phone app for consignor and business ownr

Dec 14, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the bar coded price tag system that allows the consignor to enter their items into their inventory themselves. Love the bar code price tags (much more accurate and faster checkout process). Love the online account for the consignors to monitor sales. Love that it is a web based system so we don't have to rely on an in house computer (that could crash). Love that the software is accessible anywhere. This feature is particularly helpful for the business owner who has the capability to check sales reports, etc.. when not at the store.

Cons: There really needs to be a Simple Consign iPhone app both for the Consignors and for the business owner. The current system is only accessible through an internet browser on a cell phone (which limits the size of the pages size and is also very slow). A cell phone app would be very helpful especially when introducing the system to a new consignor.

It would also be nice to be able to set a discount on a consignors account (by the day and by the hour) instead of just by the day. It would also be nice if items that are entered into inventory by the consignor would have the exact time they were entered for each item and it wold also be nice if the items that have had the tags printed out were able to be marked somehow so that we could tell were a consignor left off when entering and printing out there tags. When a consignor pulls out: it would be nice if there was a way to classify that consignor as "inactive". It would be nice if consignors who are currently in the store are classified as "active" and those not in the store are inactive. Would also be nice if there was a way to email all of the "active" consignors at once through the software or Cell Phone App (if there was one). When looking up a Sales Report or a Transactions stat it would be nice to have a "Today" button that would take you straight to todays sales and transactions instead of having to go in and pick the beginning date off the pop up calendar and then pick the ending date off the popup calendar. The Cost.

Overall: Much easier to inventory and check customers out. Much easier to manage consignor's sales and payouts than anything other software I researched. Also the fact that it's web based eliminates many reliability issues that can effect other similar systems. Much easier to track sales and trends throughout the day, month and year.

Stop looking for a new or different consignment/resale software YOU JUST FOUND IT!

Aug 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've used this product for 3+ years. Love it!! I've been in business for almost 14 years and switched from a company based out of FL that was horrendous, but the best available at the time. This software company has been a lifesaver to my business and I am so grateful to have found them. My customers have noticed and love the change!!

Pros: Extremely easy to use If (and rarely) would you need support these guys/gals are the best and enjoyable to talk to. IT guy who? I no longer need one You can search your system to find out what you priced a similar item before and then just click "Add Similar" to quickly add that item. Love the accessibility of the software on my phone using their app. Easy to keep track of multiple stores I can track my customers shopping habits several different ways Customers are always amazed at how I can search my store's inventory at any given time for Raiders, Grandma, Grandpa, Dr. Seuss or currently Paw Patrol items. Makes doing returns extremely easy End of day closing/balancing of books is easy I love being able to print one to a hundred tags at a time There is a credit card processing company associated with them although I don't use it as I am still loyal to my processor from years earlier. Plain & Simple: just good people running a good business for people working hard like you & me.

Cons: To make it perfect: Seriously feel like I'm living in the early 90's with all my post-it notes for different people wanting/looking for certain items and wanting a call when I get them in. A way to help me keep track of some sort or "Wanted Items" and then when I entered that item it would alert me that "so & so" is looking for that item would be SWEET!! There's not great loyalty program linked with this (still using an outside source that I'm extremely happy with)

AMAZING company! The BEST in consignment software!

May 12, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: My team at Taylor Bug's loves the system because it is easy to use. They think it is super easy to add store inventory and the option to search for consignors and customers. I am thankful for the value that we also receive for all the services that are provided! From the moment we contacted Traxia I have been SUPER IMPRESSED and pleased! I know the importance of partnering with companies that uphold high standards of quality and customer service. Being a customer for 2 years I have been amazed at the customer service that I have received in all areas and at all times! I am so thankful for the years I had doing it 'old school' style as it has helped me appreciated the complexity and possibilities that are offered with systems such as Traxia. They make a small business owners life possible, efficient and accurate!

Cons: After doing inventory with hand written tags for a year I switched to a download template software. It was AWFUL! I then came across Traxia SimpleConsign on-line. After reading the reviews, assessing the costs, and using the trial version I knew that it was a perfect fit for my store! With over 1,000 consignors and 11,000 inventory items my store is able to provide records that were not even possible with our pencils and paper method. We are now able to offer store credit, cash and even a combination of the two! It is amazing to be able to search items that may have lost a tag, look up records of previous sold items for pricing points, pull reports and track new and consigned inventory, enter inventory items from home if needed, view store information/reporting on my phone just to name a few. I also love the Help Desk option they use to 'view' our screen and help instruct and/or set up. And the best part is the company continues to excel, grow and create updates for its current and future clients.

Recommendations to other buyers: Partnering with Traxia has been one of the BEST decisions that I have made for my business. I am confident that my next adventure (adding the opportunity to sell items online) will be possible in the future for my store! Fingers crossed!!! It is such a blessing to know that Traxia Simple Consign will take care of me and all my small business needs! I love that they have helped me grow my business and are ready with the systems in place for our future growth! Thank you Traxia Team for all you and your company do. Your service is recognized and appreciated by our team at Taylor Bug's in Hueytown, Alabama!

Capterra loader

Early Adopter Here

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very intuitive. We switched our software over from a piece-built Access system back in 2013, and there was a learning curve for staff, but it went very smoothly. For a high-volume consignment based store with over 7,000 consignors, I can't imagine using anything else. Additionally, being cloud-based means that when we have technological complications on one computer, we still have functionality.

Cons: There have been a few tweaks and customization changes that we have requested from the company that either haven't happened or have taken a long time to implement. Please understand, this is a minor issue, and they have become a very large company so we don't expect special treatment. The fact that this is the thing I like "least" is more testament to how great the bulk of our experience has been.

Overall: We've been very pleased with everything about this software. Most importantly (in my book) their customer service is VERY responsive and extremely helpful. Considering how much our operations rely upon their interface, any downtime would be catastrophic. The handful of times that we have had issues, they really have dropped everything to work with us to get it resolved in short order. That means pretty much everything for our store.

Vendor Response

by Traxia on August 14, 2018

Thanks so much Eric. What a terrific review! We really appreciate you taking the time. We tweak and make changes to the system based on the number of requests we receive for a particular feature. We truly want SimpleConsign to be a customer-driven system. Believe me, we're listening to all of your suggestions. Thanks again.

This is the best consignment software you will find

Nov 02, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use once you learn how it works, it allows flexibility to either let consignors check their own account or to check for them, and the customer service is excellent. They are always quick to respond and have helped me numerous times with tech questions even when it's not software related!

Cons: I wish you could apply more than one credit card payment to a single purchase so that folks could use a gift credit card and pay the balance with their regular card but this issue is minor in the grand scheme of things. Also, I wish the formatting for tags was a bit more flexible. I would love to print a butterfly jewelry tag with the consignor info right next to the price so that we could just use one half of the tag when we are tight for space (on the backs of small earring cards). Right now, the format sets the price on one end of the butterfly tag and the date and consignor info on the other so that we have to manually cut each price tag and put both pieces on the backs of earring cards. It's a small thing but takes time when you're putting in orders of 50+ pieces at a time.

Overall: I've had a great experience with them and would definitely use their service again if I open a second shop.

Vendor Response

by Traxia on November 14, 2018

Elizabeth, thanks for taking the time to review SimpleConsign. Have I got good news for you! We've just added new integrated credit card processors that allow you to take split payments! Contact Support ASAP and get switched over. Thanks for believing in us!

Simple Consign Review

Aug 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to split consignor payouts between in-store credit and cash payout (for which I have different splits). For example, my consignors receive 40% of their item sales if they take their credit as cash, or 50% of their item sales if they use their credit for in-store purchases. SimpleConsign is the only software system on the market (that I've found so far) that makes it easy for a customer to use some of their credit in-store and then take the remainder as cash.

I also like the specificity of the reports feature, and how easy reports are to customize.

Cons: I wish the software linked with QuickBooks Online.

I wish there was a way to view Consignor Credit AND Store Credit (from returns and gift card balances) on the same screen. As it is, it is hard to explain to customers and train employees why we don't always see their store credit when checking their consignor credit.

I wish Store Credit was listed when consignors login to the online portal to check their account.

I wish that the status changed from Active to Sold when store-owned inventory quantity reached zero. As it stands, the status remains Active while the quantity changes to zero.

I wish SimpleConsign integrated with Gravity Payments.

Great Software!

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly - visually clear, logical, and well organized.

Customizeable - easy to adapt this system to our specific needs, run custom reports, use some features but not others etc.

Cons: Updates often seem to change layout or visual details that seem unnecessary - eg: fade effect on calendar setting, while there are other features we would love to see updates on to improve function eg: ability to discount multiple items at once, but not having to discount the entire sale. Or the ability to see trends of sales data on different time frequencies - monthly, yearly, etc instead of just "all time".

However, some changes that we have wanted to see have been implemented, which is wonderful! eg: search function in brands feature.

Is there a connection to QuickBooks?

Overall: Great experience - the product and customer service is wonderful!

Vendor Response

by Traxia on August 22, 2018

Sara,
Thanks for taking the time to respond. We appreciate you titling it "Great Software!" We do connect with the installed version of Quickbooks and we're working on an integration with the online version as well. Check with Tech Support about discounting items at the time of sale. Again, thanks for taking the time to give us a 10 out of 10!

Playback Sports

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super user friendly and easy to onboard new employees. Love the consistent and seamless (mostly) updates. Also love the recent refreshed look and feel. Even though I don't often ask for special features its clear to me that the company overall has their pulse on what consignment stores need because new features consistently address issues or needs that we are having.

Cons: Sometimes there are printer challenges but it's less likely about the software than probably compatibility with operating systems.

Overall: I feel like the staff over at Simple Consign are all part of my company, working for me and frankly are the highest functioning part of my business. I appreciate them everyday when I turn on the system and it buzzes to life having safely stored all of my data through the night.

Vendor Response

by Traxia on October 29, 2018

Karlan, thanks for taking the time to give us a review. It does our heart good to hear you say you feel we're a part of your company. That's our ultimate goal...to partner with you in your business. The fact that you rated us a 10 out of 10 and gave us all 5 stars is just the icing on the cake! Thanks. About those printing issues...get those Support guys on the phone and make sure there isn't something they need to do!

Sweetpea's customer of SimpleConsign

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SimpleConisgn allows me to track inventory, transactions and revenue. The wide availability of reports are so beneficial for me to be successful. These reports allow me to track sales daily, hourly, monthly and yearly with a few clicks. I am also able to track inventory sold by day and consignor.

Cons: Nothing that I can think of. When I have had a issue I contact customer support and it is taken care of almost immediately.

Overall: I have been with SimpleConsign for over 5 years. I love that it is easy to use and has all the features necessary for me as a small business. Simple Consign gives me the tools that I need to be successful and to feel as thought I am a much larger business than I truly am. The support team is wonderful and they are always available to help with an issue big or small. I ran my store for 4.5 years without SimpleConsign and truly don't know how I did it.

Vendor Response

by Traxia on November 14, 2018

Wow Kristine! Thank you for a fabulous review! We really appreciate you taking the time. We've enjoyed growing with Sweetpea's. Nothing better than 5 out of 5 stars and a 10 out of 10 recommendation! Thanks for letting us partner with you. We look forward to many more years working together.

Consignment Art Gallery

Aug 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of access to information. I have 169 artist/consignors and being able to access their sales and inventory at any time is extremely useful.

It took an incredible amount of time and work to enter all the inventory in my gallery, but I now know that I hover around having 11,000 items on hand.

Cons: As a consignment art gallery, entering duplicate inventory items (keeping the same SKU) for a particular artist requires having two consignment tabs open to verify the correct SKU. For example, I need to add five mugs for artist/consignor 103, I type "Mug" as the item, and the software will give me every single mug that I have in the gallery, not just those that belong to that artist/consignor.

It would also be helpful to be able to print out a full invoice for all items received, including those added to an existing SKU. We are able to view and print stickers from the "batch" but not print out the batch itself.

The other challenge that the software presents is keeping track of sales and in stock quantities of items that the gallery owns outright. I have 4 or 5 vendors from whom I wholesale buy items monthly. I've configured a report for items sold for a specific vendor over a period of time, but I would like to be able to access that information easier, especially on hand quantities.

Overall: SimpleConsign literally saves me at least 10 hours of bookkeeping each month.

My artists love the Consignor Access which frees me from having to email statements, saving me additional clerical hours.

I also like remote access, so I can see how my business is doing while I am off site.

When I travel, I seek out businesses like my own, and have had several conversations with gallery owners, singing the praises of SimpleConsign.

Easy to use software, not perfect for consignment shops that also buy used merchandise.

Oct 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. Even my senior employees can navigate the system. I like how easy it is to keep track of taxes, sales and consignment inventory.

Cons: I don't like how it keeps my purchased consignment items in the system after they sell. I understand that it is there for items that are new and re-ordered, but we purchase a lot of used items and I would like the system to show "sold" once those items are sold. I would also love a pop up alert when a consignor goes into "ingrace" status.

Overall: I've had a good experience, overall. The support staff is awesome and I never have to wait long to get a response and it's always taken care of immediately.

Vendor Response

by Traxia on October 29, 2018

Jill, thanks so much for taking the time to review SimpleConsign. We appreciate it. We're especially glad you feel the Support Staff is "awesome." Thanks also for your suggestions for store-owned items. We're always looking to improve. Our professional plan with Consignor Central lets consignors see whether their items are "in grace," "expired" or "sold." You might want to consider it.
Thanks again.

Capterra loader

Best solution we found - 3 years running

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: SimpleConsign offers flexibility that we couldn't find in other packages we tested. I'm sure everyone who does consignment does things a little differently, and everything we dreamed up before we opened our doors SimpleConsign was able to do right out of the box. Being able to provide a web interface to our consignors has improved our service to them; allowing them to find stock levels, etc. without having to wait for a return call from us.

Cons: I wish there were more ecommerce functionality "out of the box" instead of having to develop our own.

Overall: I can't imagine our business model operating efficiently without SimpleConsign.

Vendor Response

by Traxia on November 14, 2018

Chris, thanks for leaving a review! It's fun to hear that SimpleConsign is your "dream" software. We're happy to hear your consignors enjoy their real-time consignor access as well. We want to remind you that SimpleConsign now integrates with Shopify, making online sales even easier. Chat with sales (sales@traxia.com) to get more information. Thanks again!

Capterra loader

i LOVE Simple Consign!!

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I tested out about 4 or 5 other POS systems before choosing Simple Consign, and the main feature I needed was having a set-up that would link my in-store inventory to my website. I needed a system that would easily allow me to keep my items in sync, and Simple Consign does it seamlessly! Plus after having looked at several other systems, I just liked the look and ease-of-use of the Simple Consign Back Office. Also, I LOVE that all of my info in in the cloud, so if I am away from the office, and need to know something, I can look at it on my phone! So cool!

Cons: Well, in the beginning, it was that it wasn't completely compatible with MAC computers, but they fixed that!! So..... Nothing!

Overall: I have had a great experience with Simple Consign. Every time I have needed to get help hooking up a printer or had any questions about how to do something, I have always been met with the nicest, (and most patient) people! They never make me feel like I am asking for help with something I should be doing on my own, or that they would rather be doing something else. Simple Consign has a GREAT customer support team! And you can't that about all companies!

Vendor Response

by Traxia on September 06, 2018

Wow Carrie! Can you see us blushing? Thanks so much for the fabulous review! We're thrilled you are thrilled with SimpleConsign. We so appreciate you choosing us to partner with you!

#1 Software for Consignment Store

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SimpleConsign rarely has any downtime or bugs. It works perfectly for our busy furniture consignment store. Although we are a Canadian company that pays monthly in US funds so it can be a pricy when the exchange rate isn't great, it is still worth it. We have recommended this software to others we know that also have consignment stores and will continue to recommend to our friends.

Cons: it is pricier than other software that we could have worked with but the quality has made it worth it.

Overall: any time we have run into an issue or had a question the customer service/tech support has been outstanding. They stand behind thier product and listen to the needs of thier customers.

Vendor Response

by Traxia on October 31, 2018

Woo Hoo! Thanks Jordie! What a wonderful review. We really appreciate you taking the time. Traxia works hard at making sure our customers get their money's worth. Our goal is to give you all of the tools necessary to run your business as smoothly as possible. Thanks for naming us the "#1 Software for Consignment Store."

Capterra loader

Good software for volunteers

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our staff is completely volunteer, with the preponderance what is considered "elderly". (I don't think of them/us that way, but chronologically, it's true.) They have used Simple Consign for over a year, now, and have become completely comfortable with it. Most volunteer only one day a week, so the ease of use is paramount.

Cons: We have a monthly sale by color the last 4 days of the month we're open, and the color goes for a single price - there is no way in the software to automate this - it allows for only percentage discounts. With the confounding factors of age and infrequency of occurrence, this has really been our only problem that has not been fixed immediately with the support staff.

Overall: Our experience overall has been great. The reports are easy to run and the few that we've had to develop have worked well. Even though we use an external credit card processor, the interface with the software is easy to use.

Vendor Response

by Traxia on August 08, 2018

Bill, thanks for your great review! We really appreciate you taking time to let others know about SimpleConsign. Tech Support also looks at our reviews and keeps notes of customer requests. We love feedback from our wonderful users!

Look no further, this is the software you need for your consignment business!

Feb 06, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: After using a company for 10 years that claimed to be "The Resale Industry's Favorite Software System" I got wise and switched. I had been searching for a few years and finally came upon Simple Consign. If your just starting out, use this one! If you're wanting to switch, switch to this one - it's simple and I had over 6,000 consignors to switch over between 2 stores. After switching to this company I can see where every dollar that I make or payout is. Payouts are easy to track and this software won't randomly mark items down. I have been using Simple Consign for 9 months and I am in love!!! If you have a question/problem call them and they'll help. They go above and beyond to help you and don't have unrealistic customer service hours - they'll help you when you need it. The whole team is great and you can tell that they genuinely care about your business. In the short amount of time we've used Simple Consign the owner has even come to visit our out-of-state store.

Features that are priceless to me include: everything is on-line so I can be on vacation and pull up on my phone the progress for the store on any given day. I run our Facebook page and if someone comments on our page asking about products we may or may not have in the store I can log on (while sitting on a beach anywhere) check our store's inventory and respond to their question in a timely manor. I love how it stores prices that I have previously priced something so I can price consistently or train someone else with ease. This feature works great if you have multiple locations so you're not pricing items differently.

There's a lot to learn, but it's pretty simple and fun to explore all the features.

2 things that I wish Simple Consign did that it currently doesn't is: 1) provide a type of "want list" for people that are looking for a certain item and would like to be called if we get that item in. and 2) let my management team see how sales are progressing throughout the day and see end of day reports without them being able to see what we've made the entire week/month/year or what we owe consignors or anything else that isn't relevant to them.

Overall since using Simple Consign it has taken a huge weight off my shoulders and let me become more of an owner and less of an operator.

We've used Traxia two years in a row for a one day swap that raises all the funds for our non-profit

Dec 15, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pros: Ease of use - with initial help from Simple Consign's team, the system is super easy to use. They also have good documentation. I have had questions about the reports, but again, all my questions were answered and the reporting functionality is exactly what we needed.

Reliability - with our entire budget resting on a one-day sale, having a system that's reliable was crucial. Working with their team, we built in a back-up system of wi-fi redundancy, but fortunately didn't need it. Not once did we have a problem with our internet, or the service.

Customer service - the Simple Consign team patiently answered all my questions. And our big event was on the weekend, so they noted it on their calendar and prepared their tech support staff for my call, just in case. Didn't need any help. The system worked beautifully.

Cons: Cons: Wish it was easier to email people from the system. I'd like to be able to send an email prior to the swap to all the consignors in the system. This means exporting all the users and emailing from another system. Not as easy as it seems it should be. I'd also like to be able to send a system wide email giving people access to the consignment portal, but deciding whether or not I want to reset everyone's password. Currently it automatically resets. Seems like it could be more flexible here.

Overall: Reliable easy to use system with great customer support. Will definitely use again.

Best System I've Used

Feb 25, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have been using SimpleConsign by Traxia for almost a year and I have been beyond impressed since my first initial contact with the company.

The software does absolutely everything (and then some) that I need to smoothly run the technical aspect of my store from printing labels to inventory management to vendor management down to the POS system. It does so much stuff that I haven't even actually used all of it yet. I also really like that I can custom create any type of report I can conceive of.

I love that it is web based so that I am not tethered to my storefront to complete work tasks. I can literally lay in bed or be at a customer's home and use the system while it's still running and working at my shop.

The other thing that I love about it being web based is that I don't have to worry about having to be troubled by doing software updates or have to fear any data loss... ever.

It is very user intuitive and doesn't require pouring through technical manuals to figure it out. It really is, in my opinion, simple as the name infers. They offer free interactive classes as well to help become acquainted with the software which I found extremely helpful. I've also been able to pick up the phone at any time and talk with technical support to ask questions and get help or advice (at no charge).

The customer service has been nothing short of stellar. The SimpleConsign - Traxia staff has literally made me feel like I'm part of a family. I like that they are not some big "corporate" type of company... meaning, I never feel like a number when I contact them. They call me from time to time just to check-in to see how I'm doing and offer their help. I have even received personal hand-written holiday cards from the staff. It's the little stuff like that that speaks volumes to me. I have secretly hoped that they don't get bigger as a company so they don't lose the personal touch.

Honestly, there really isn't anything negative I have to say about it. What I've noticed is that if anyone has anything that they are not particularly liking about the software they seem take those comments and suggestions to make improvements to it. They always seem like they are looking for ways to improve and make things better/easier for us.

A great organization

Aug 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great customer service.

Great value.

Backs up to the cloud.

Cons: I have chosen to use a separate credit card processor. I have seen facebook posts about other users not being able to process credit cards when Simple Consign is out-of-service for some reason. At least when I have to process sales manually, I can still accept credit/debit payments. I think that is an advantage. I also continued to use my manual cash reconciliation.

Overall: I resisted their services for several years because I was happy with the program I had. Then it crashed and I lost 44000 items. Luckily, I was BOR so I didn't have to deal with not knowing who owned what. I have loved every minute of their services. Every customer service call has been answered quickly and efficiently.

Vendor Response

by Traxia on August 22, 2018

Thanks Susan. We appreciate you taking the time to give us such an amazing review! So glad you no longer "resisted" and decided to choose SimpleConsign. Thanks!

Capterra loader

Time Saver

Aug 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I used to have to take a picture of a dress, download it to my computer, upload it to our website, write down the description, item number and price. Then when the dress sold, I had to go in and manually remove it from my site. With SimpleConsign, it was just that-SIMPLE! I can use the app on my phone to scan the tag on the dress and take a picture. Everything would automatically go onto my website and then be removed once the tag was scanned for purchase. This saved tons of time and also assured us that anything on our website was still in the store when customers would call or come in to see the item.

Cons: It is not that I didn't like aspects of the software, it is just that I was used to using my old software and change can always take some time to get used to. I wish I had started with Simple Consign when I first opened.

Overall: The best part of this company is their support. The staff is always friendly, patient and most importantly, available.

We love Simple Consign!

Jan 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Usability - friendly interface makes learning easy. Whenever an update occurs, we also receive an email and any changes often give us new tools to benefit our customers' experiences.

Cons: We occasionally have issues with payments. The option to pay with a check does not require a check number which would be useful to us in catching mistakes at the counter.

Overall: Simple Consign makes our employees' daily life so much easier. The program allows us to keep our store inventory organized between two shops, makes checkout a breeze, and lets us track customer spending and credit. It has a straightforward interface that is easy to learn for new employees. Plus their knowledgeable customer service is always willing to take time to troubleshoot problems when they occasionally come up. The program is an essential part of the organization key to our shop!

Recommendations to other buyers: Keep up the wonderful work!

Perfect for Small Businesses or First Timers

Feb 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We are a small family run Artisan Gallery & Consignment Store, we had been looking at all types of POS systems for our business. We had looked at at least 10 different systems until we finally found SimpleConsign. When we looked into it, not only were they reasonably priced since we were just starting out we didn't have a huge budget and had all of the features we could ever need plus a few more we have found ourselves using. On top of detailed sales tracking and inventory, you can integrate with QuickBooks, you can get all types of reports for taxes, market research, and quite a few we haven't even tried yet. The customer service is STELLAR, very friendly, always ready and willing to answer any question we might have, from the tiny ones about what a button does to technical problems. The system is web based, so we don't ever have to worry loosing our information because most of it is stored in the cloud, so if your power goes out more than likely you won't lose your work, in my experience. I would recommend this POS system to anybody.

Pros: Stellar customer service, easy to use, reasonable price, compatibility, lots of features.

Cons: Could be confusing at times, but customer service is always willing to help.

Recommendations to other buyers: If you're on a budget or new to using your own POS system for your business, these guys are the place to go.

I sleep better knowing my data is safe!

Dec 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Traxia team works hard to keep new features rolling out, continually asking for input from their subscribers. Because the software was built to be web-based, their are rarely little problems that must be patched and if there are patches, we don't even see them. They take care of everything so I can run my store without worrying about my software. However, what I like most about the software is the entire Traxia Team, they truly care, they support our industry and contribute to it.

Cons: I'm ready for the software to allow me to pay consignors across all locations without moving money from one store to another. We love the store credit across all locations feature. Now waiting on the pay across all locations feature.

I could never run my business without SimpleConsign

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can't even image how I would run my women's apparel consignment store without the service of SimpleConsign. Very easy to use, free training is available for my new hires, customer service quickly responds to any question or issue I may experience. Keeps the store running smooth and efficient, the consigning love the ability to check their own personal weblink and see what merchandise has sold etc.

Cons: I have never had too much of an issue to have a con. Even on the weekends when they are closed customer service will help if needed.

Overall: Very happy and highly recommend.

Vendor Response

by Traxia on August 28, 2018

Wow Kathy! What a wonderful review! 10 out of 10. We can't ask for anything more than that. We're so glad you're loving SimpleConsign. We appreciate your loyalty and confidence. Thanks!

This software RUNS my business!

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, tracks EVERYTHING, highly customizable and literally runs my business! I'd be lost without it! And the customer service is the best I've encountered anywhere.

Cons: There are TONS of report options so it gets a little overwhelming as to which ones are best for me but they offer lots of blog posts, a user guide and are happy to answer any questions you have.

Overall: Best consignment software hands down!

Vendor Response

by Traxia on November 15, 2018

Okay Tina, we're blushing! Thanks for such an incredible review. We appreciate you taking the time. We love that Hoot-n-Annie's and SimpleConsign are partners in business. You help run our business too! If you ever have questions about putting together a report, just send a shout out to Tech Support and they'll help you put it together. Thanks again for 5 out of 5 stars and a 10 out of 10 recommendation.

A Simpler Point-of-Sale for Consignment and Resale Businesses

Jan 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We switched from a major POS after four years and have been pleased with the decision. The software does what is advertised, and support is responsive and friendly. We've already recommended this software to other resale shops.

Pros: Product is straight forward; setup and training has been easier than compared to competitor product. It has 'just what we need' for a smaller-scale resale business with one location and no full-time back office staff. Converting from the competitor was made easy by the tech staff who are friendly and knowledgeable. Tech has been responsive to support tickets, and their ticked system allows you to specify the urgency. The data connection to Quickbooks works well but is limited to payouts. Online videos and a good user manual are easily available for training and reference. Cloud-based data and Software as a Service means reduced technology demands on small business.

Cons: Because tag styles are tied to product categories, we are unable to easily print two tag types for jewelry (one for display to customer, one for butterfly tag on merchandise.) The online manual is great for 90% of needs; not all features are fully documented, especially for users who like to know the boundaries of what a product can do. Cloud-based does rely on a steady internet connection; this is not a major obstacle in 2018, and the benefits of hosting outweigh the challenges of storing the data in the local store.

SimpleConsign

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use. Clear headings, options, buttons, etc. Straight forward/common sense format. Love the online consignor access.

Cons: Reporting still needs some improvement. Difficult to get the reporting we need. Layaway edits or cancellations/how to forfeit a payment. Would love an etransfer payout option. Ability to customize the cash count so we can remove pennies.

Overall: SimpleConsign has been a great platform for us - our employees were able to learn it quickly and easily. I love the ease of using store credit for payout and the reward points system. Our consignors love being able to access their information online. Very happy with the software and the support team!

Vendor Response

by Traxia on September 04, 2018

Lisa, thanks so much for taking the time to give a review. We really appreciate it. Please give Tech Support a call. They would be happy to put together specific reports for you and give you advice on layaways. We love our Canadian customers too and want to do as much as possible for you, eh?
Thanks again!

Change is Good!

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is internet based. It is easy to use and consignors like that it's a "live" system. I do not have to think about backing up or did my team back up correctly. It has been very easy to learn and use. We have been on it for 8 months and I wish I switched sooner.

Cons: I have yet to find the feature to email consignors through the program. Also, I miss being able to pull my birthdays for the month and send a birthday wish/coupon. But the reports and abilities to do more that I ever could outweigh what I cannot do!

Overall: It has been great. The conversion was easy and seamless. The support is great and quick. I like that I can email and not be on hold. They will call me based on the "911" of what I need and assist me through the processes. I wish I had switched sooner when I was introduced to the program. It has saved us money too! That's a win win!!!!

Vendor Response

by Traxia on August 08, 2018

Thanks Heidi for your amazing review. It's really appreciated! We're so glad to hear you're saving money because you switched to SimpleConsign. Our Professional Plan allows you to send messages to all of your consignors. Let's chat about it!
Thanks again!

Made my Life SOOOOOO much easier

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Pretty much everything and I can't pick just one thing, ease of use and functionality between every computer, being able to work from home (or anywhere), that it integrates with the website easily

Cons: The Layaways - we offer trials through the layaway function and when it comes time to make it a purchase if the price is changed or just one item is returned the entire transaction needs to be redone. Has caused confusion in staff and impatience in customers as we re-do it

Overall: Wonderful :)

Vendor Response

by Traxia on November 09, 2018

Thanks for taking the time to leave a review, Kathleen. We really appreciate that you feel SimpleConsign is "wonderful." We're sorry our layaway function is difficult for you, but very happy we've made your life soooooo much easier! Thanks again!

Consignment Boutique

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our boutique is consignment and retail. We have used several different companies over the last 30 years. Simple Consign is by far the easiest for us to use and my staff was able to learn all components of the system with ease.

Cons: We have had a few problems between Quick Books and Simple Consign BUT the support staff is always there to help us.

Overall: It is much less time consuming than systems we have used in the past. Also much easier to understand.

Vendor Response

by Traxia on November 12, 2018

Thanks Donna for taking the time to review us. We're pleased you've found the system easy to learn and use. Our goal has always been to live up to our name...SimpleConsign. So glad the Support Team has been able to help you with your Quick Books issues as well. They're always eager to help. Thanks again!

So Happy to have SimpleConsign.

Oct 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been using Traxia's SimpleConsign for 13 months. We searched for a software program that would fit our unique situation. We looked at this program a few years ago and after looking again thought we could make it work. Much to our delight, it has worked even better than anticipated. Being on the internet and paying a monthly fee is a real plus. The Traxia staff is constantly working to improve and change the program. We sell a lot of handmade jewelry and recently our tags were changed from reading and entering a SKU number to scanning a barcode. This was our dream wish. We could not be happier with the system and the folks at Traxia. They are a wonderful group of very dedicated people. Thank you for your excellent program.

Pros: The ability to have a bar code on our jewelry products reduces the number of human entry errors during the selling process. The on line product allows updating to be done without inconveniencing our staff. Requesting updating and getting it without paying additional fees.

Cons: If our internet goes down, we are unable to process sales. If this happens, we do it the old fashioned way and enter in the computer later.

Recommendations to other buyers: Consider your individual situation and how your store is run. Our's has a two layered consignment system with 25 craft clubs that participate. It is a complicated system and standard software would not work. We adapted and can now produce reports for our individual consignors and clubs. Keep an open mind and think outside the box for solutions to you own individual needs. Talk to the people at Traxia and ask direct questions. They are very helpful.

Simple

Nov 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use of the software, that it is internet based, accessible no matter where I am, and customer support.

Cons: I think the reports could be more robust. I would like to be able to run reports that compare complete financials from year to year, not just the monthly brief comparison. Same for items sold by category.

Overall: Before Simple Consign we used access and created our own system. This is a more complete system and gives you comprehensive information about your business.

Vendor Response

by Traxia on November 26, 2018

Hi Linda! Thanks for taking the time to leave a review for SimpleConsign. We really appreciate it. So happy to hear we're meeting the needs of Repeat Riding Gear. Contact Tech Support to help you with those reports. They'll be glad to set up custom reports for you. Thanks again!

Best POS Option for Consignment Stores

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lots of great features and are always looking at ways to improve the software. Recently added a price book option which will help keep pricing consistent. Love the discount feature so I can either do specific tag color discounts or category discounts. Support team is excellent and gets back to you very quickly.

Cons: Would love to see some new reporting options.

Overall: If you are looking to upgrade your POS software you need to look at SimpleConsign! Great value, great service and great features!

Vendor Response

by Traxia on September 27, 2018

Thanks Frank! We couldn't ask for a better review. We really appreciate it. 5 out of 5 stars and 10 out of 10 recommendation! Wow! So glad you feel you're receiving "Great value, great service and great features!"
Thanks,
Team Traxia

Switched to Traxia in my 2nd year of business & was one of the best decisions ever made for the shop

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate that I can track very easily the sales history of customers and conisgnors. I feel I have a better knowlege of what is selling for us and at what price. Our pricing has become more consistent and our sales have increased. Its kept my store much more organized and I feel way more in control of my numbers and inventory. My accountant loves the reports. I also appreciated the training in the early days and that my staff was able to log in and train alongside other Traxia users. It made conversion so much easier. Traxia support staff go above and beyond and I feel listened to and not "mansplained" to.

Capterra loader

I love Simple Consign

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love That it is a cloud program and I will never lose my inventory. I love that I can take customers email and transport the list. Consignors access is something my customers love! The updates! The help and customer service is amazing! You guys are the best! One of the best things I did when I opened my business was get Simple Consign!

Cons: Can't think of anything. That I have to pay for it? Lol

Overall: Love it!

Vendor Response

by Traxia on November 13, 2018

Well this is wonderful Deanna! We especially love it when our customers say they love us! So happy that our features are making you and your consignors happy. We appreciate your review of 5 out of 5 stars and a 10 out of 10 recommendation. It just doesn't get any better than that. Thanks!

Simple for Consignment

Dec 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: One of my favorite features is that consignor's can access their accounts to view account balance, what items have sold, and what items are still active. The software is also fairly easy to understand and use once you have gotten accustomed to it. I thoroughly enjoy the option to edit inventory in bulk, as it makes it much easier when removing clothes from the system at the end of the season.

Cons: While it is easy to use, it's almost necessary to watch the training videos provided to understand exactly how the software works. One irksome issue I've stumbled upon, is that when entering the brand name, a drop down menu appears and on occasion the system has automatically chosen a pre-entered brand that is not the one I am trying to use at that time. When creating/printing reports you must be VERY specific about the information you are looking for, or it will not be correct. This is also frustrating at times.

Vendor Response

by Traxia on December 07, 2018

Hi Connie. Thanks for leaving a review. We obviously have some work to do when it comes to providing you with Customer Support and Value for the Money! Please contact Support and have them set up custom reports for you so that you get the specific information you need. We hope, in the near future, to gain your confidence and trust to earn 5 stars on everything! Thanks again.

Great service!

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the company behind the software. I can call them anytime and they walk me through whatever issue I am having.

Cons: Would like the store credit and cash balance listed side by side. It confuses my employees when consigners ask how much credit they have.

Overall: I've been in business 5 years and I'm so happy with my decision to go with taxia - simpleconsign!

Vendor Response

by Traxia on November 12, 2018

Mandy, thanks for the incredible review. We're so glad that you've especially noticed the company and people behind the software. It makes us feel good knowing we're personally having an impact on you and your store. We always appreciate the suggestions from our customers too. You are the ones that make SimpleConsign the best it can be.
Thanks again!

Best Consignment Software by far!

Oct 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to use.

Cons: There are no major issues I have with this software.

Overall: I have used Simple Consign since the company began. As a previous user of the top rated software at the time, I can honestly say between the two there is no comparison. Simple consign is so much easier to search for inventory. The financial reports are much more advanced. From sales to layaway to tracking customer and consignor history Simple Consign is so far ahead of any other software on the market. I wouldn't run my shop without it. I can't end this review with out mentioning the great customer service. They are always there ready to help with any issue that may arise. Great people with a great product!!

Recommendations to other buyers: If you are serious about running you shop as a business and not just a hobby this software is a must.

Simple Consign makes life easy

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love everything about simple consign. My favorite thing has to be the support. No matter the day, simple consign's support team is there to help you with any issues you may have.

Cons: There are no cons. Prior to simple consign, we did everything by hand. So, we absolutely love the software!

Overall: We have had a wonderful experience! We love that it tracks everything. We love that it takes no time to train employees to use. I believe this was the best decision I have ever made for my business.

Vendor Response

by Traxia on August 22, 2018

Amanda, thanks for the wonderful review! We're thrilled you feel choosing SimpleConsign was the best decision you ever made for your business. Thanks again.

Capterra loader

great asset

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is very easy to use and if we get stuck on anything the customer support is great. we always get a quick and friendly response to our questions.

Cons: We have a consignment shop and a regular retail shop all in one. we would like to be able to put the cost of goods in on the consignee inventory, just not the store owned inventory.

Overall: Its been a great asset to our company.

Vendor Response

by Traxia on August 09, 2018

Hi Sharon! Thanks for a wonderful review. We appreciate you taking the time to do so. We listen carefully to each and every one of our customers to know their needs and concerns. We'll definitely take your suggestion under consideration.
Thanks again!

SimpleConsign is amazing, user friendly and very affordable.

Aug 27, 2015
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's Web based, if my computer crashes, my information is always there!

Cons: I can't think of anything, I'm very happy with SimpleConsign

Recommendations to other buyers: When I started Just A Wee Bit Used in September 2010, I didn't think I could budget in consignment store software. The store, of course, started small and we entered all inventory by hand, hand wrote the tags and did all of the reports on an excel spreadsheet. We did this for 2 1/2 years. I finally decided my budget could handle the software, we'd grown to the point that we couldn't keep up. I researched several software companies determined that I'd rather buy the software upfront and be done with it. I was absolutely sure that I DID NOT want Web based software, that I would need to pay a monthly fee for as long as the store was open. I then researched SimpleConsign. Boy was I wrong! The on-line demo was easy and user friendly, the price was so AMAZINGLY AFFORDABLE. No extra fees each time they upgrade, or hidden fees, always friendly and helpful when we have problems. Oh how I wish I had found them from the get go! We'll be celebrating five years September 2015. SimpleConsign has made my life in the consignment business soooo much easier! Thank you!

Support Staff Feel Like Friends!

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ability to easily go back and forth from consignment and store inventory. The ease of use for training purposes. Easy check-out. Attentiveness and prompt assistance from customer support.

Cons: The inibility to use multiple cards in one purchase.

Overall: SimpleConsign is the only POS software I've used and the only I want to use! As a hybrid consignment and gift store it meets my needs well! I like the small, intimate size of the company and an overall very pleased!

Vendor Response

by Traxia on October 29, 2018

Lisa, do I have good news for you! The ability to use multiple cards in one transaction is on its way. Stay tuned for an announcement very soon. Thanks for the great review. Receiving 10 out of 10 and 5 stars means a great deal to us. We don't take our customers for granted and want to be sure we're giving you all that you need to manage your business.

Software review

Aug 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The interface is simple to follow and use for new users

Cons: Unable to customize ( add/remove) things

No update warnings and what is being changed

No SMS/EMAIL feature to notify consignor if items are sold

Vendor Response

by Traxia on August 22, 2018

Thanks for your review Michelle,
We're thrilled you gave us a 9 out of 10 recommendation, but a little concerned that you weren't finding any value in our Customer Support or for the money you spend. Please check with our Support team because there are features you can turn on and off within the system. I'll check to make sure we have the correct email address to make sure you're receiving all notifications. The automatic notification of consignors when their items sell comes with Consignor Central in our Professional Plan. Please let us know how we can improve your experience with SimpleConsign!

FlairTrade

Oct 26, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: My staff and I like that it's all on one page and easy to move from check out to consignment with out a beat.

Our consignors love that they can see everything on their account.

Love the dashboard that it gives you an overall view.

Cons: That you can see the whole picture of someones account unless you change the dates. It only shows current month.

Reporting can be a process to get the one report you are looking for(when we can we call support to help)

Vendor Response

by Traxia on October 29, 2018

Hi Jennifer, thanks for taking the time to review SimpleConsign. So glad you like the fact that you can buy and sell on one screen. Be sure to chat with Tech Support about the reports you need. They'll be more than happy to help you walk through the process. Thanks again!

Ease of use and simplicity for consignors is great!

Oct 26, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use for my consignors makes this software the best I have used yet.

Cons: This software does not have enough reporting capabilities for the business side of things, this makes the business side of thing hard.

Overall: Having the ability to scan each item as it's brought to the counter, rather than having to enter each item from a handwritten tag is a huge time saver for both my consignors and whoever is working the register!

Vendor Response

by Traxia on October 29, 2018

Maemie, welcome to the SimpleConsign team. I know you've recently taken over The Tacky Turtle and we're glad to have you on Team Traxia. So happy to see that you're finding the system easy to use. I'm going to have the Tech Support team contact you about the Reports you need and get you all set up! Thanks for taking the time to let us know!

SimpleConsign for the best customer service!

Sep 20, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service is the best that I have ever experienced. Every email, support ticket, and phone call has been answered quickly and effectively resolved any issue I may encounter. The interface itself is easy to use. Almost initiative in the way that if I think something should be "right here" it usually is. My 70 year old Grandmother has learned how to check people out with out a problem! The reports section allows for all the data collection I could want. I am easily able to compare sales over time periods, figure out consignor portions, sales tax, fees. My current favorite feature has to be calculating the top ten consignors, bottom ten, what percentage of their items sold, ect.

Cons: There isn't a single thing I would change! Last year there were a few features I would have noted here, but in the last update, all of them were added!

Recommendations to other buyers: When trying to pick out software, I looked at a variety of options. Overall, I decided that SimpleConsign was right for me because they were so responsive to questions, they were easy to contact, and tech support is always right there when I need them.

Great software system for consignments

Nov 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple Consign is a reasonable intuitive software make me more confident in working with our consignment jewelry business. After a month or so of use, I now believe that our consignment business has few questions and errors. That is worth the money for me!

Cons: Some start up confusion occurred which made me question the choice, time and money spent.

Overall: The company support their product well and questions were attended to quickly.

Vendor Response

by Traxia on November 14, 2018

Hi Lee, thanks for taking the time to leave a review for SimpleConsign. We appreciate it. Sorry you had issues at your startup, but so glad we were able to work through them. We're very happy to hear that using SimpleConsign has given you greater confidence in your business. Thanks again!

Great Customer Service and Easy to Use

Oct 16, 2015
4/5
Overall

4 / 5
Ease of Use

3.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The POS is extremely easy to use. There is also a rewards program incorporated in the POS that has saved us time and money. The Customer Service is excellent. When we have concerns or suggestions, we are contacted immediately and the issues are addressed if possible. They have listened to our needs and implement those needs when it is possible.

Cons: There are still a few areas that we would like to see changed or improved. Some of the printing issues have been a problem, but have been addressed. We would still like to see a sequential consignor numbering system, instead of a random number.

Recommendations to other buyers: We transferred from Liberty. We were all very familiar with Liberty, so we had some stresses in the transfer, mostly just training 40 people on a new system. We tried it at our smallest store first, to work out any problems and when we felt confident that this was the right system for us we made the switch. I would probably just convert one store at a time instead of doing 3 in a 3 day period.

Very, very pleased with the overall product.

Dec 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The direct customer interface is wonderful. Aside from eliminating most consignor check-in calls, a nice unexpected result is that I can price items at my discretion without a consignor looking over my shoulder. It is exceedingly rare for a consignor to call back and quibble over prices with almost always happnes in person.

Cons: The price is a bit more than I'd like, I have several friends who run small consignment shops that cant talk themselves into the price. Some of the reports and inventory searches could be cleaned up.

Overall: Ease of compiling and reviewing data, inventory management, better overall experience for consignors, more fool proof for employees.

Capterra loader

User and fan of Simpleconsign

Aug 07, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use on all platforms and requires very little training.

Cons: Limited in features when it comes to buying clothing and missing some simple functionality like easily adding a new customer to a sale for loyalty.

Overall: I like the software and the support team.

Vendor Response

by Traxia on August 08, 2018

Hi Dan. Thanks for taking the time to leave a review! We really appreciate it. We appreciate you being a loyal and faithful customer too. Obviously, we need to do more to get those stars up! Let's talk about what you're needing to make sure you're using the system to its fullest.
Thanks again

Best support team ever

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quit user friendly. When stumped help is a call away.

Cons: Setting categories is not intuitive.

No place for notes on new inventory page.

Changing consignors (bulk) is not intuitive.

Overall: Keeping an inventory is good for me. Being able to recreate repots.

Vendor Response

by Traxia on November 12, 2018

We appreciate the great review and only wish we could thank you directly. Traxia is always looking to improve and getting suggestions and feedback from our customers is the perfect way. So happy you feel our Support Team is the best ever. We would definitely have to agree!
Thanks again!

Excellent support!!

May 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The initial sales people were honest, courteous and very helpful. The support team is also very helpful, courteous and patient!!

Pros: Ease of use, functionality, support, simplicity, capabilities, browser based!! (love that I can access at home also!) This is a thoroughly superb program that has the consignor/consignee business in mind!! The support is excellent and they will take the time to explain their answer so that I have a thorough understanding and will explain different options, if needed. I am so happy with this program and can't imagine my business without it!!

Cons: Just a few minor things. I wish the reports were a little easier to compile, but that is probably a user issue!! Wish the reports could print my business name on them. Maybe something you can add in the future?

A flexible POS software that has done just about every little thing we need.

Dec 14, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. I am confident that new cashiers will learn how to use this system in a very short time. I also appreciate the back office feature since our bookkeeping is done at a different location that our stores.

Cons: There are a couple of custom reports I would like that are not yet offered. I would like to be able to search consignors by organization, too.

Overall: One centralized system that helps us track sales by day, department, month, just about any criteria we can think of.

Work with adults w/ disabilities and they use the software easily. Ease of adding consignors great.

Dec 14, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Selling artwork by over 100 individuals makes getting everything into the inventory easy on a consignment basis. Web based is a huge plus as we attend craft fairs and farmer's markets and I can ring up sales away from the brick and mortar store.

Cons: I would appreciate more detailed reports per terminal, such as splitting transactions and sold inventory per terminal.

I loved the user history that we had at beginning but that has been disconnected

Easy to use!

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This software is very easy to setup and use. I was a new business owner that was new to this industry. It was easy to setup, learn and facilitate. Most of my dealers are not computer savvy and shy away from computers. This program was easy to teach them to use. They have all mastered using it for their inventory. This has made my job a lot more manageable.

Cons: Nothing. I have had great success with it.

Overall: Wonderful! If an issue came up early on when I was learning the program their support team was great to work with.

Vendor Response

by Traxia on November 05, 2018

Carrie, wow, thank you. We are so pleased to hear you are having such wonderful success with SimpleConsign. We're also glad your dealers have found it easy to use as well. Thanks for taking the time to leave us such a great review. We can't ask for more... 5 out of 5 stars and a 10 out of 10 recommendation.

Hello

Aug 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's so easy to keep track of all our consignors.

Cons: The main problem we have had is with our consignors access to their page.

Overall: It has definitely made our life simpler. The payout system is so easy and efficient.

Vendor Response

by Traxia on August 10, 2018

Thanks Linda for your review. We really appreciate you taking the time. We need to find out what we can do for Decologics to get that rating up! Please contact Tech Support about your consignor access issues. They weren't aware you were having trouble! Glad your life is simpler because of SimpleConsign.

I've used this system for 3 years and love it!

Dec 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is easy, but please do take the time to read everything. I do not like to read, and am a visual learner, so I had a few missteps in the beginning.

Overall: It has given me so many ways in which I can analyze the businesses. I can watch what is going on 24/7, from my home office, too. The sales tally reports for each vendor are so much better than the way I used to hand write and tally everything each month! Now I have doubled my business to two stores and everything takes me half the time.

Great Company with Great Customer Service

Jan 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Cons: Does not reset dashboard screen at end of year. Would like to see fiscal numbers, rather than a running total.

Overall: We have been using SimpleConsign for about five years. We absolutely love them. They few problems we have had, have been fixed with the utmost professionalism. This is a family orientated business, who hasn't forgotten that even small businesses deserve respect and appreciation. We love these guys!

Recommendations to other buyers: If you are a thrift shop, this software will work for you; you will just need to tweak the process.

software

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and the customer service is friendly and quick to answer your questions

Cons: For being a small business I think the price should come down

Vendor Response

by Traxia on October 31, 2018

Donna, thank you so much for your review. We are so sorry you feel you are not getting enough value for our service. There are many ways for you to make additional funds with SimpleConsign. Buyer's Fees, Item Fees and Credit Card Processing Fees are just a few. Contact Support and see how you can add them. Thanks again!

POS Review

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to learn and did not require a lot of brain damage.

Cons: Not MAC compatible, doesn't automatically reduce split during grace period, store credit payout doesn't breakdown the way I'd like it to, not user friendly for my web designer to connect to my webpage.

Overall: Honestly, I still haven't fully utilized all of the features of this software. But at this point I'm mostly pleased with how I'm able to keep track of my consignors and their items.

Simple and easy!

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy and user friendly. If I have any questions the support team is so fast at gettin back to me to help me out.

Cons: I don't have any cons, if ever there is an issue they are quick to come up with a solution or different option for us to use

Overall: The integration with the website and the ease of access our consignors have online has cut down on the amount of time spent on the phone and given us more time to input and work on other projects.

I have more than 70 consignors at my gallery and Simple Consign makes it so easy to run my business!

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The design makes it easy to track sales and I can see my most important stats on the dashboard any time. It's a great way to convince consignors to sell at my shop, since they have their own login access to their account. Payouts are fast and easy. One click and I have a payout list.

Cons: I have to keep track of gift certificates or store credit myself. There isn't much to say about this. I'm a fan.

Excellent consignment platform that offfrs tremendous amount of feature/functionalities. Excellent!

Jan 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Inventory management and tracking. Continued updates on features and functionality. Access to consignment agreements and client tracking. Online access for my clients is easy and offers transparency.

Cons: Inventory management for third party sites such as Tradesy, Poshmark etc without manually inputting. Would like to see description input that can be uploaded for listing purposes.

Simple Consign The Best Consignment Software

Sep 17, 2012
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: This system is the easiest system that I have ever used. The features are incredible. You can just about configure any kind of inventory that you want to. The ease of use of Simple Consign is incredible. This is the best system for one reason and that is the system does so many complex things and it is so simple to use. The tech support in phenomenal. You call or email and usually within a couple of hours, literally, you receive a call with the support that you need. Dan in tech support is awesome, he can literally fix any problem with your system in very little time. If he does get stumped, he just keeps working and researching until he figures it out. A very dependable company with massive benefits for your company and your TIME. Customer service is fast, prompt and very attentive to your needs and understanding of their product.

Cons: I cannot think of any cons. I know that sounds contrite, but when you use Simple Consign and you use tech support or customer service you will see what I mean. This is really an incredible company.

Overall: I would highly recommend this product for anyone that is looking for inventory software, cashier software, consignment software. This is a complete system for any business and the ease of use is simply incredible. Try if for yourself and you will not be disappointed, I can guarantee that.

Best on the Market

Sep 14, 2015
5/5
Overall

4.5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: *Quick response from tech support *Ease of use with multiple stores *General ease of use regarding input and organization

Cons: We really had very few issues - there are some reports that we would have liked, but were not able to put together through their options, but we could usually come up with something that did the job

Recommendations to other buyers: I have been in the consignment business for 10 years and have had 3 different consignment software programs over that time period. SimpleConsign is by far the easiest, most accessible (let's face it - we as business owners need to be able to see what's going on from wherever we are these days), and has the best tech dept out there (quickest response time and they can basically take care of any problem remotely). At the time of transition to SimpleConsign, we had 2 different softwares in 2 different stores (due to a recent purchase of a store) and both switchovers were done with very few issues and no loss of data. If you are a new store, then start with them from the beginning. If you are considering a change, then no need to worry - they will take care of everything and you'll wish you had done it sooner!

SimpleConsign by Traxia

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Versaltility, Cloud-based, customer support is awesome!

Cons: Can't think of anything....but I guess that I haven't been able to meet them yet!

Overall: I've been using them since 2012. Very satisfied! Try it, you'll like it!

Vendor Response

by Traxia on August 14, 2018

Wow Jill! Thanks for the awesome review. Jody's of Nashville has been one of our longest customers and we really appreciate the faith you've put in us. Hopefully, when we get the chance to meet, you'll still be as thrilled : )

Great Program

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Like the program and the customer service.

Cons: Their credit card provider. It has nothing to do with the software but the do support this company and I wish they would find another

Overall: GREAT!

Vendor Response

by Traxia on September 26, 2018

Hi Robert! Thanks for taking the time to review SimpleConsign. We appreciate it. We're so happy you think we're GREAT! too. In regards to the credit card processors...stay tuned. Exciting things are coming.
Thanks again!

Excellent software with helpful and available staff

Aug 24, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user-friendly and comprehensive. I love that if I have a problem or question, I can call and actually speak with someone. Their tech staff are super helpful and have even gone so far as to help us with issues that wound up being unrelated to their software.

Cons: The trickiest thing for me is getting to know what all the options are. I haven't had time to explore fully the numerous options so I have felt limited at times but I realize this is mostly my own doing.

Recommendations to other buyers: Simple Consign is by far the best consignment software on the market. I tried several softwares before going with Simple Consign and I saw first-hand how difficult some of them can be and how inefficient using software that is not web-based can be. I love that Simple Consign is constantly updating and improving their software and I don't have to do a thing!

It's been very easy to use & the Customer Service is always helpful & easy to access

Dec 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SimpleConsign is great because I can use it at on any computer and my phone - so when I am on vacation, I can still access all the information about sales and inventory while my assistant is at the shop

Cons: Occasionially it is slow because the internet is slow, but that is very infrequent. I really don't have anything else bad to say about it.

My Secret Closet

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I still use the software so your question should read, what do you like...

Easy to navigate, offers everything I need for my resale and new merchandise

Cons: When your checking someone out that is purchasing many items with discounts, too time consuming to scroll down and enter in each discount amount for EACH item.

Overall: Love the software and staff

The easiest Consignment Software available!

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is intuitive and responsive to the consignment and resale sector. Their customer service is excellent and personable.

Cons: When there are ideas for improvements and updates that feel critical, they don't always happen or take a year or more to implement- then again adding in new code for an entire system isn't the easiest task.

Traxia team very supportive; lots of training material available.

Dec 14, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most is the ability to use from anywhere, online. I like that software enables us to automatically change consignor percentages as sale price drops: this has made a huge difference to our bottom line.

Cons: What I like least is that you have to use the mouse more than I would like: the previous software I used rarely required use of the mouse so we could tab through fields quickly for faster processing, or just enter a letter to pick corresponding status, or payment method or other, instead of clicking mouse. However, I would never go back to the previous software we used. This software has so many more pluses and more flexibility.

Brand new to owning a consignment business, simple consign made my start up amazingly stress free!

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Extremely user friendly and is continuously making great updates. I am able to look up any report, at any time. Love the remote access from my software provider.

Cons: That I have to manually add up inventory donations for my end of year accounting purposes and the monthly fees don't automatically stop with an inactive account.

SimpleConsign is just that! Simple!

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: -User-friendly

-Easy to train others on

-Easily accessible reports and financials

-You can work the credit card processing fee right into your consigner split

Cons: I wish there was a total dollar amount off purchase button. There is a total % off but not dollar amount. You have to individually discount each item if you want to take a dollar amount off.

Vendor Response

by Traxia on August 08, 2018

Thanks Cassandra for your wonderful review! We appreciate it. Thanks also for adding your suggestions. We always want to hear what's important to our customers.

Opened my consignment shop in July 2015 and have been using Simple Consign since.

Dec 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The user friendliness of it. There are so many options and features. It is also very easy to teach others to use

Cons: Sometimes I have tech issues, such as the Edna printer disconnecting and causing me to need to restart the computer. Sometimes my Citizen printer goes "offline" over night. Neither are a big deal, just inconvenient.

Simple Consign Makes It Simple to Consign

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is hard to pick one thing I like best! Checkout is very easy and consignor access is such a time saver for our business.

Cons: No app for mobile for working on the go.

Vendor Response

by Traxia on August 22, 2018

Well, we're sorry we can't thank you in person, but we appreciate the great review! Your request for a mobile app is one several customers have asked for. Keep watch in the future!
Thanks again.

Reliabe & user-friendly

Dec 14, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love how easy it was to implement- took no time at all. Any changes we need to make can be made in less than a minute. Support is quick to respond, even when case isn't marked urgent. Our vendors love the consignor access fee.

Cons: We do booth rentals, so very little of our items are put in as inventory in the system before checkout. (Meaning a slow checkout process.) I wish we could buy the basic service outright, then pay for monthly things likes consignor access.

We switched from Consign Pro software and I was nervous to lose information but it was so easy.

Dec 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to train new employees, no seat licenses, and the support is top notch! When we have questions they are answered completely and quickly.

Cons: The reports are complex and a little confusing. I need to get more training. More connectivity with selling on line would be most helpful.

Overall: Inventory management.

TVS

Nov 06, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Once you are familiar with program the ease of tracking daily inventory, sales and options within program are great.

Not crazy about tags/ labels but I think it is just an adjustment issue.

Cons: We had some conversion issues where balance transfers didn't show what sold so there was an issue with picking up new checks and or not all personal informations for all consigners converted so I had to go back manually and enter names.

Overall: We have had to lean on your support staff particularly Wes a lot and he has been a great support and probably sick of seeing our tickets pop up!!

We have some technical/ upgrading of systems that we should have done before taking on new program that has lead us to some issues but the support has been amazing.

Vendor Response

by Traxia on November 16, 2018

Joanne, thanks for taking the time to leave a review. We really appreciate it. There is a definite learning curve when switching from one software to another. We try and make it as smooth as possible. We're sorry there were issues. Thanks for leaning on our Tech Support in the process. That's what they're here for! We're so glad to be partnering with you.

Traxia is easily the best system in terms of ease of use, customer service and affordability.

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service team is always cordial and very wiling to help answer any questions that arise (and this has been a completely different experience from our previous software company)

Also, the ability to accesson the web.

Overall: It is easy to use, easy to access, and easy for new users to acclimate to.

Simple Consign has been an awesome tool with our antique store.

Dec 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so simple to use and whenever we need customer support, they are available right away.

Cons: Anything I have had a problem with the customer support is willing to try and help us resolve it! I would like to see the program store former consignors.

Overall: Made my life easier and so much less stress!

Tech support makes this company

Nov 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The tech support is amazing! Prompt and very helpful. The software for consignors is very user friendly.

Cons: The report filters are tricky to figure out.

Overall: For a consignment based business, it is perfect. Very easy to use.

Vendor Response

by Traxia on November 16, 2018

Tara, thanks so much for leaving a review for SimpleConsign. We agree about our Support Team...they are amazing. We're very proud of all of the hard work they do. Speaking of which. Contact them and have them create some custom reports for you. They'd be happy to do it! Thanks again!

Can't Imagine Not Having Simple Consign

Aug 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple Design is very easy to use and keeps all my inventory, consignor and customer information in one place.

Cons: Cost, a bit pricey for a new store. That said, it is worth the sacrifice.

Overall: We have been very pleased with the software and customer support is always quick to respond and solve issues that arise

Vendor Response

by Traxia on August 22, 2018

You're gonna make us blush, Lianne. Thanks for your wonderful review! We appreciate you taking the time. We're especially glad you feel SimpleConsign is worth 5 stars and 10 out of 10.

Simple Consign has made it much easier to manage our growing list of consignors.

Dec 12, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like most the way this program has streamlined our system of inventory, tagging, and managing payouts. It has saved us a lot of time!

Cons: Right now, the inability to pay consignors across multiple store locations with one payout. I think I heard you're working on that though!

Great product!

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service, ease of use, ability to run reports

Cons: Once in a while the product will be down

Vendor Response

by Traxia on October 29, 2018

Wow Ashley thanks for the 10 out of 10 and all 5 stars. We are thrilled you think SimpleConsign is a "Great product!" We're also grateful that you've trusted us for almost 3 years with your business. Thanks!

Solid product. Worth the investment.

Aug 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to set up and get started. The cloud-based system is perfect for our needs. It's great to be able to login remotely. Reporting features are very good. We have always received prompt technical support.

Cons: Would like to be able to email consignors directly from the system. Also, when running end-of-day processing, would like a count feature for credit card sales, similar to bill count .

Overall: Ease of use, reporting capability, tech support and the availability of a cloud-based system were requirements in our selection process. This was the perfect system for starting up a new business.

Capterra loader

Excellent Software!

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use! There is a lot of flexibility within the system.

Cons: I realize it's a state issue but I wish the layaway deposit and/or the whole layaway sale would show on the dashboard.

Overall: Excellent software for any consignment shop. Highly recommend.

Gifty Decor's review

Aug 10, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The custom reports. Love the input for merchandise.

Cons: You can't archive merchandise. You can only delete and I need to have the older history. I wish the regular checkout screen didn't show consignment payouts.

Overall: I can always get customer service

Capterra loader

Made for Resale and Consignment

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Literally everything! I only wish there was an eCommerce module.

Cons: No eCommerce module which is so important in today's retail market. I would never close our brick & mortar, but would love to add an eCommerce option for our customers.

Wonderful Cloud Based Consignment Program

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloud based, ease of use with free customer service access.

Cons: Not directed toward furniture or furnishings.

Mostly geared toward clothing, books.

I wish it could be interfaced with Quickbooks.

Overall: I have always received excellent customer service!!

Love traxia!

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use! They have the best customer support out there!

Cons: I love everything about simple consign.

Overall: Simple consign made my life so much easier!

Vendor Response

by Traxia on August 22, 2018

Thanks Jackie! You've always been an amazing supporter of SimpleConsign. We really appreciate it!

Outstanding Customer Service/Software Solution

Jul 24, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We opened our shop almost two years ago, and I was determined to find the best program available for the money. I wanted extreme accountability and the ability to be transparent to our customers, along with the ability to integrate into a website and potentially e-commerce. I have found everything I could possibly need for my upscale women's, children's, and men's boutique. We process thousands of items monthly and needed a system that would sustain very fast growth. I knew our business would take off immediately, and it has, with the help of the folks from Traxia. Web-based solutions were the way to go for us - no updates to perform, it's their cloud, not ours, so back-ups are done by them. We sustained a flood last summer, and we were closed for six weeks. Joe and the crew there helped us immeasurably, and have always been more than willing to help us with any questions we might have. They listen when we have suggestions, and I've seen numerous additions to the programming that have come as a result of their listening to their customers and changing to fit our needs. I have recommended this program to many prospective and existing owners and will continue to do so. If you want a program that is intuitive, integrates with Quickbooks, and can be worked into your e-commerce program, then for these and many more reasons, Simple Consign is for you. Best fit for Abigail's Closet. Thank you, Simple Consign!

SimpleConsign truly is simple

Nov 07, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We are a nonprofit that owns and operates two thrift stores. Some of our merchandise, mostly furniture, is consigned. SimpleConsign allows us to track our consigned inventory and run a variety of reports to help us make informed decisions about how much to consign. We could track all of our donated inventory if we felt it worth the manpower. Most staff can learn the system in just a couple of uses and the back office feature is handy for our remote admin location.

Pros: I like the ease of use and the broad range of reports SimpleConsign offers.

Cons: There are a few specific tasks we would like the system to do, like assign split to merchandise based on entry date. We revised our consignment contract and changed the store/consignor split and it had to apply to every piece of consigned merchandise, rather than just those brought in under the new contract.

Recommendations to other buyers: Definitely know your priorities before making a final decision. The tech team is open to building new features, so don't hesitate to make your requests, too.

Great for vendos and shop managers

Nov 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The customer service has always been timely and very helpful.

Cons: We wish it integrated with the online version of Quickbooks.

Overall: Getting set up and opening our doors was easier than we expected with this software and our vendors have been pleased with the ease of use as well.

Vendor Response

by Traxia on November 20, 2018

Terri, thanks for taking the time to leave a review. We obviously have a little work to still do to earn your full confidence. We want to let you know integration with the online version of Quickbooks is in the works. We're so glad SimpleConsign was helpful in setting up and opening Gotta Have It Antiques. Thanks again.

BB's Closet and Simple Consign

Jan 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's ability to keep track of everyone's earnings.

Cons: That I can't use store credit for more then one Consign or at a time.

Overall: I have had to use the support a lot because I am not computer savvy. They are %100!

The training they provide free a couple times a week is awesome for new users or employees.

Recommendations to other buyers: I could not run my business without it. I have no business degree or computer skills but it's able to generate any report I need.

Traxia

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I actually love it. It has helped to make our business more profitable and has helped my consignors to be more involved. It's pretty great.

Cons: I can not do a return on a layaway item.

Overall: I was able to start using it within minutes of downloading the software and everyone of my employees has been able to use it with minimal training.

Vendor Response

by Traxia on August 08, 2018

What a wonderful review! Thanks Laci! We're so glad to hear Found: Vintage Market is more profitable because of SimpleConsign. Please give Tech Support a call and chat about our Layaway process. There is a way to do a return.
Thanks again!

consignment store software

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The amount of time I used to spend writing up consignments and tracking them is mind boggling!

Simple Consign has been a life saver!

Cons: I wish that I could email my consignors their inventory.

Vendor Response

by Traxia on November 16, 2018

Thanks Catherine for taking the time to give SimpleConsign such a wonderful review. We love making pen and paper obsolete when it comes to managing your store. FYI - if you added Consignor Access, your consignors would be able to see all of their inventory in real time! Thanks again. We appreciate you taking the time and giving us such an incredible rating!

We love using SimpleConsign!! The name really says it all... simple and easy to use!

Dec 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of using the software. It is very simple and not complicated at all. The ability to have pre-set sale dates is our favorite feature!

Cons: There are some functions that we wish the software had, that it just doesn't yet. I also wish there was an app that I could use as an owner to log-in and check on reports/sales.