Who Uses This Software?

Serving consignment, thrift and resale shops, also antique malls. Perfect for new stores. Also offer free data conversions from other systems. Signed 1,000's of users in the US, Canada & elsewhere.


Average Ratings

291 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
    See pricing details
  • Pricing Details
    $99 to $199 a month depending on your needs.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Traxia
  • traxia.com/
  • Founded 2009
  • United States

About SimpleConsign

Manage your consignment, thrift, buy outright shop or antique mall from anywhere with our detailed web based resale software. SimpleConsign provides unlimited POS, plus complete customer, consignor and inventory management. All updates, tech support, training and data transfer is offered free. We're perfect for stores with multiple locations offering Quickbooks integration, robust reporting, real-time consignor/dealer access and more. Our reviews from consignment shop owners say it all...simple.


SimpleConsign Features

  • Consignor Management
  • Customer Database
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Point of Sale (POS)
  • Pricing Optimization

SimpleConsign Reviews Recently Reviewed!


Without hesitation- a true winner

Mar 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Where do I begin? Let me start with their OUTSTANDING customer support. They are fast at responding, patient as they walk you thru solutions ( teach you as they do) and truly know their product features. Probably the most outstanding service I have received from any vendor. As for the software itself- tremendous! I feel like I could not do my job without this software (and their support). It provides me with all the necessary features I need to make the shop run smoothly, informed and convenient. My consignors love it because it gives them access to their account 24/7.. and it saves me from having to answer phone calls about accou8nt info. It is right there for each client. I truly cant speak highly enough about this company, its people and its products. The best value and the "item" that helps me the most.

Cons: There is nothing I dislike. When I run into a problem, all I have to do is call customer support and BINGO- they walk me thru a solution. There was 1 occasion when I wanted to do something and that particular function could not be done HOWEVER with the help of the support crew, they came up with an alternative that worked perfect. They go the extra mile 7 days a week/ 24 hours a day

Overall: Overall experience: They use a 10 point scale to rate level of satisfaction. I need more like a 50 point scale.

I just cant thank Simple Consign enough for always being there. It is such a pleasure to work with team that truly understands customer service. Attitude, professionalism, knowledge base--- they have it all and deliver it with the highest regard for their customers. Just love it and love them!

Vendor Response

by Traxia on March 13, 2019

Wow, Lynn, thanks! We appreciate your phenomenal review. Thanks for your incredible encouragement and loyalty too. You've actually been a customer of ours since 2014! It's wonderful customers like you that make us work that much harder.
Thanks again!

More than I need but everything I want

Aug 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about this software is the ability to run reports for my vendors at the drop of a hat. I have a vintage collective and have 40 vendors who sell at my location. I do all the book-keeping for them and some of them are very disorganized. As long as I have put good and thorough information into the system at the time of the sale, including notes if necessary, I can go back at any time of the year and look up the sale and see what the circumstances surrounding the purchase were. I also love the online look up tool that the vendors can use themselves. Saves me TONS of time in phone calls answering questions about daily sales. Total lifesaver. Plus I push that expense back onto my vendors so I don't have to absorb that cost.

Cons: some of the terminology absolutely doesn't apply to my business model and there is no flexibility in changing it. I also would like a bit more options when it comes to running a custom report. I have a very limited capability to define my own parameters for sales reports other than the "canned" reports already built into the software. MAIN COMPLAINT: NEEDS AN APP FOR THE PHONE /TABLET ETC~!!!

Overall: I've been using SimpleConsign since I opened up my business 5 years ago. I have toyed with the idea of switching to shopify as it has a few bells and whistles that Simple Consign does not. Namely an app and also a bulit in website builder. However., the online access tool far outweighs both of those conveniences and until someone can compete in that aspect, I will remain a loyal customer to Simple Consign.

Vendor Response

by Traxia on August 22, 2018

Elizabeth,
Thanks for taking the time to leave a review and thanks for 5 years of partnering with SimpleConsign. We're always interested to hear what our customers need so we appreciate you sharing. Hopefully, we'll be able to earn 5 stars on everything for you soon!
Your loyalty matters!

Took my business to the Next Level.

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple Consign helped me stop running my retail shop like a "multi-family garage sale". I no longer had to keep tags, tally consignor accounts manually using paper tickets and manually calculate and write checks at the end of each month. Game changer for me.

Cons: I don't love the fact that I have to pay for this service every month FOREVER for as long as I'm in business. But I realize it's become part of the cost of doing business and is the way the software industry is headed as a whole. I also still feel the aesthetics and functionality of the online is cumbersome to customers and not as seemless as I thought it was going to be when I added that service. Reports and sales data are not truly integrated together. I still have to run separate reports to get total sales data. I like that it's tied to the same inventory bucket but it would be even more helpful if those sales also showed up when I run sales reports through simple consign. It's also not as clean and shopper friendly as it could be in the way it sorts and places inventory into the category buckets. It still feels somewhat like more of a glorified Craigslist site, than a fully modernized professional online store. Not having the ability to have drop down menu items for customers to select apparel in different sizes or items that have multiple color options is not ideal. Having to do a complete separate listing for literally every single color and size of an item junks up the online store, makes shoppers have to scroll through a lot of the "same" to see unique items. Perhaps the answer to this is more categories in the long run, but that isn't ideal either. Perhaps since my shop isn't a typical consignment shop, I'm the only one with this issue?

Overall: There are still a lot of features that I just haven't had time to learn how to use. I personally don't do well with "on-line training" and haven't taken the time to do all the training that's available. But the helpdesk is very responsive and normally helps me resolve any issues I'm having in a very timely manner. Thanks for that!

Love the software... wish it a few more options and a cell phone app for consignor and business ownr

Dec 14, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the bar coded price tag system that allows the consignor to enter their items into their inventory themselves. Love the bar code price tags (much more accurate and faster checkout process). Love the online account for the consignors to monitor sales. Love that it is a web based system so we don't have to rely on an in house computer (that could crash). Love that the software is accessible anywhere. This feature is particularly helpful for the business owner who has the capability to check sales reports, etc.. when not at the store.

Cons: There really needs to be a Simple Consign iPhone app both for the Consignors and for the business owner. The current system is only accessible through an internet browser on a cell phone (which limits the size of the pages size and is also very slow). A cell phone app would be very helpful especially when introducing the system to a new consignor.

It would also be nice to be able to set a discount on a consignors account (by the day and by the hour) instead of just by the day. It would also be nice if items that are entered into inventory by the consignor would have the exact time they were entered for each item and it wold also be nice if the items that have had the tags printed out were able to be marked somehow so that we could tell were a consignor left off when entering and printing out there tags. When a consignor pulls out: it would be nice if there was a way to classify that consignor as "inactive". It would be nice if consignors who are currently in the store are classified as "active" and those not in the store are inactive. Would also be nice if there was a way to email all of the "active" consignors at once through the software or Cell Phone App (if there was one). When looking up a Sales Report or a Transactions stat it would be nice to have a "Today" button that would take you straight to todays sales and transactions instead of having to go in and pick the beginning date off the pop up calendar and then pick the ending date off the popup calendar. The Cost.

Overall: Much easier to inventory and check customers out. Much easier to manage consignor's sales and payouts than anything other software I researched. Also the fact that it's web based eliminates many reliability issues that can effect other similar systems. Much easier to track sales and trends throughout the day, month and year.

Stop looking for a new or different consignment/resale software YOU JUST FOUND IT!

Aug 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've used this product for 3+ years. Love it!! I've been in business for almost 14 years and switched from a company based out of FL that was horrendous, but the best available at the time. This software company has been a lifesaver to my business and I am so grateful to have found them. My customers have noticed and love the change!!

Pros: Extremely easy to use If (and rarely) would you need support these guys/gals are the best and enjoyable to talk to. IT guy who? I no longer need one You can search your system to find out what you priced a similar item before and then just click "Add Similar" to quickly add that item. Love the accessibility of the software on my phone using their app. Easy to keep track of multiple stores I can track my customers shopping habits several different ways Customers are always amazed at how I can search my store's inventory at any given time for Raiders, Grandma, Grandpa, Dr. Seuss or currently Paw Patrol items. Makes doing returns extremely easy End of day closing/balancing of books is easy I love being able to print one to a hundred tags at a time There is a credit card processing company associated with them although I don't use it as I am still loyal to my processor from years earlier. Plain & Simple: just good people running a good business for people working hard like you & me.

Cons: To make it perfect: Seriously feel like I'm living in the early 90's with all my post-it notes for different people wanting/looking for certain items and wanting a call when I get them in. A way to help me keep track of some sort or "Wanted Items" and then when I entered that item it would alert me that "so & so" is looking for that item would be SWEET!! There's not great loyalty program linked with this (still using an outside source that I'm extremely happy with)

AMAZING company! The BEST in consignment software!

May 12, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: My team at Taylor Bug's loves the system because it is easy to use. They think it is super easy to add store inventory and the option to search for consignors and customers. I am thankful for the value that we also receive for all the services that are provided! From the moment we contacted Traxia I have been SUPER IMPRESSED and pleased! I know the importance of partnering with companies that uphold high standards of quality and customer service. Being a customer for 2 years I have been amazed at the customer service that I have received in all areas and at all times! I am so thankful for the years I had doing it 'old school' style as it has helped me appreciated the complexity and possibilities that are offered with systems such as Traxia. They make a small business owners life possible, efficient and accurate!

Cons: After doing inventory with hand written tags for a year I switched to a download template software. It was AWFUL! I then came across Traxia SimpleConsign on-line. After reading the reviews, assessing the costs, and using the trial version I knew that it was a perfect fit for my store! With over 1,000 consignors and 11,000 inventory items my store is able to provide records that were not even possible with our pencils and paper method. We are now able to offer store credit, cash and even a combination of the two! It is amazing to be able to search items that may have lost a tag, look up records of previous sold items for pricing points, pull reports and track new and consigned inventory, enter inventory items from home if needed, view store information/reporting on my phone just to name a few. I also love the Help Desk option they use to 'view' our screen and help instruct and/or set up. And the best part is the company continues to excel, grow and create updates for its current and future clients.

Recommendations to other buyers: Partnering with Traxia has been one of the BEST decisions that I have made for my business. I am confident that my next adventure (adding the opportunity to sell items online) will be possible in the future for my store! Fingers crossed!!! It is such a blessing to know that Traxia Simple Consign will take care of me and all my small business needs! I love that they have helped me grow my business and are ready with the systems in place for our future growth! Thank you Traxia Team for all you and your company do. Your service is recognized and appreciated by our team at Taylor Bug's in Hueytown, Alabama!

Capterra loader

Early Adopter Here

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very intuitive. We switched our software over from a piece-built Access system back in 2013, and there was a learning curve for staff, but it went very smoothly. For a high-volume consignment based store with over 7,000 consignors, I can't imagine using anything else. Additionally, being cloud-based means that when we have technological complications on one computer, we still have functionality.

Cons: There have been a few tweaks and customization changes that we have requested from the company that either haven't happened or have taken a long time to implement. Please understand, this is a minor issue, and they have become a very large company so we don't expect special treatment. The fact that this is the thing I like "least" is more testament to how great the bulk of our experience has been.

Overall: We've been very pleased with everything about this software. Most importantly (in my book) their customer service is VERY responsive and extremely helpful. Considering how much our operations rely upon their interface, any downtime would be catastrophic. The handful of times that we have had issues, they really have dropped everything to work with us to get it resolved in short order. That means pretty much everything for our store.

Vendor Response

by Traxia on August 14, 2018

Thanks so much Eric. What a terrific review! We really appreciate you taking the time. We tweak and make changes to the system based on the number of requests we receive for a particular feature. We truly want SimpleConsign to be a customer-driven system. Believe me, we're listening to all of your suggestions. Thanks again.

This is the best consignment software you will find

Nov 02, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use once you learn how it works, it allows flexibility to either let consignors check their own account or to check for them, and the customer service is excellent. They are always quick to respond and have helped me numerous times with tech questions even when it's not software related!

Cons: I wish you could apply more than one credit card payment to a single purchase so that folks could use a gift credit card and pay the balance with their regular card but this issue is minor in the grand scheme of things. Also, I wish the formatting for tags was a bit more flexible. I would love to print a butterfly jewelry tag with the consignor info right next to the price so that we could just use one half of the tag when we are tight for space (on the backs of small earring cards). Right now, the format sets the price on one end of the butterfly tag and the date and consignor info on the other so that we have to manually cut each price tag and put both pieces on the backs of earring cards. It's a small thing but takes time when you're putting in orders of 50+ pieces at a time.

Overall: I've had a great experience with them and would definitely use their service again if I open a second shop.

Vendor Response

by Traxia on November 14, 2018

Elizabeth, thanks for taking the time to review SimpleConsign. Have I got good news for you! We've just added new integrated credit card processors that allow you to take split payments! Contact Support ASAP and get switched over. Thanks for believing in us!

Simple Consign Review

Aug 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to split consignor payouts between in-store credit and cash payout (for which I have different splits). For example, my consignors receive 40% of their item sales if they take their credit as cash, or 50% of their item sales if they use their credit for in-store purchases. SimpleConsign is the only software system on the market (that I've found so far) that makes it easy for a customer to use some of their credit in-store and then take the remainder as cash.

I also like the specificity of the reports feature, and how easy reports are to customize.

Cons: I wish the software linked with QuickBooks Online.

I wish there was a way to view Consignor Credit AND Store Credit (from returns and gift card balances) on the same screen. As it is, it is hard to explain to customers and train employees why we don't always see their store credit when checking their consignor credit.

I wish Store Credit was listed when consignors login to the online portal to check their account.

I wish that the status changed from Active to Sold when store-owned inventory quantity reached zero. As it stands, the status remains Active while the quantity changes to zero.

I wish SimpleConsign integrated with Gravity Payments.

Simple Consign

Mar 15, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We like the reports but could use more customized reports.

We like many of the options but feel a lot of them are not for the sales people and should be manager only functions.

We like that everything can be viewed from all locations

Cons: We want to format the tags but can't.

Certain things on reports don't make sense and are hard to figure out if you have multiple sites.

The customer profiles are too specific to location that info was entered.

We want to see everything including loyalty points on the Customer tab not location specific.

Every new transaction needs to prompt for new pin number.

Can not process 2 credit cards for 1 transaction. Many customers want to use 2 credit cards to make their purchase.

Overall: Everyone at Simple Consign is very helpful. We always have great customer service and we know that they are trying to fix/change the things we want/need but it isn't always possible.

We also realize that many of our issues are because we aren't consignment but Resale. So there are many things/options/functions that Simple Consign offers that we don't need or use.

Vendor Response

by Traxia on March 26, 2019

Thank you for leaving a review Teresa. We really do appreciate it. The Tech Support guys can help you set up some custom reports. There are some other things we offer as well, such as splitting payments between cards.. Contact Tech and let's figure out how to make your SimpleConsign experience better.
Thanks again

Great Software!

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly - visually clear, logical, and well organized.

Customizeable - easy to adapt this system to our specific needs, run custom reports, use some features but not others etc.

Cons: Updates often seem to change layout or visual details that seem unnecessary - eg: fade effect on calendar setting, while there are other features we would love to see updates on to improve function eg: ability to discount multiple items at once, but not having to discount the entire sale. Or the ability to see trends of sales data on different time frequencies - monthly, yearly, etc instead of just "all time".

However, some changes that we have wanted to see have been implemented, which is wonderful! eg: search function in brands feature.

Is there a connection to QuickBooks?

Overall: Great experience - the product and customer service is wonderful!

Vendor Response

by Traxia on August 22, 2018

Sara,
Thanks for taking the time to respond. We appreciate you titling it "Great Software!" We do connect with the installed version of Quickbooks and we're working on an integration with the online version as well. Check with Tech Support about discounting items at the time of sale. Again, thanks for taking the time to give us a 10 out of 10!

Playback Sports

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super user friendly and easy to onboard new employees. Love the consistent and seamless (mostly) updates. Also love the recent refreshed look and feel. Even though I don't often ask for special features its clear to me that the company overall has their pulse on what consignment stores need because new features consistently address issues or needs that we are having.

Cons: Sometimes there are printer challenges but it's less likely about the software than probably compatibility with operating systems.

Overall: I feel like the staff over at Simple Consign are all part of my company, working for me and frankly are the highest functioning part of my business. I appreciate them everyday when I turn on the system and it buzzes to life having safely stored all of my data through the night.

Vendor Response

by Traxia on October 29, 2018

Karlan, thanks for taking the time to give us a review. It does our heart good to hear you say you feel we're a part of your company. That's our ultimate goal...to partner with you in your business. The fact that you rated us a 10 out of 10 and gave us all 5 stars is just the icing on the cake! Thanks. About those printing issues...get those Support guys on the phone and make sure there isn't something they need to do!

Lifeline for the Learning Curve

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our techno media manager discovered Simple Consign at a crucial time in our new-to-owning-a-business saga. Purchasing a wonderful (but a bit unorganized) little mom-and-pop consignment shop meant adopting some "used" software and all of its wonderful little glitches ----just at the height of the season. SimpleConsign rolled over all past records, self-taught our employees, and eased our frustrations.

Cons: Our only negative in these early months of adjustment is really still a positive: SimpleConsign contains many more options than we currently need. But we hope to continue exploring all its options and implementing additional task as necessary.

Overall: Our small, local, family-focused shop has benefitted greatly by the structure SimpleConsign has added to our consignment record-keeping as well as the relative ease of shopper transactions. Our next dream is to own an affordabe all-in-one credit card swipe/chip system that is compatible with Traxia to thus delete our antiquated, quirky swipe-to -a-desktop-printer system for receipts....no one wants to bother with ink, paper, storage. Saving up for that investment....

Vendor Response

by Traxia on March 20, 2019

Dawn, thank you for this amazing review! We appreciate the time you took and especially love that SimpleConsign "self-taught your employees, and eased your frustrations." It's wonderful to know your life has been made easier by choosing SimpleConsign. Check out our partners page https://www.simpleconsign.com/partners/credit-card-processing/ and chat with one of our integrated credit card processors. They may work you a deal!
Thanks again!

Sweetpea's customer of SimpleConsign

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SimpleConisgn allows me to track inventory, transactions and revenue. The wide availability of reports are so beneficial for me to be successful. These reports allow me to track sales daily, hourly, monthly and yearly with a few clicks. I am also able to track inventory sold by day and consignor.

Cons: Nothing that I can think of. When I have had a issue I contact customer support and it is taken care of almost immediately.

Overall: I have been with SimpleConsign for over 5 years. I love that it is easy to use and has all the features necessary for me as a small business. Simple Consign gives me the tools that I need to be successful and to feel as thought I am a much larger business than I truly am. The support team is wonderful and they are always available to help with an issue big or small. I ran my store for 4.5 years without SimpleConsign and truly don't know how I did it.

Vendor Response

by Traxia on November 14, 2018

Wow Kristine! Thank you for a fabulous review! We really appreciate you taking the time. We've enjoyed growing with Sweetpea's. Nothing better than 5 out of 5 stars and a 10 out of 10 recommendation! Thanks for letting us partner with you. We look forward to many more years working together.

SimpleConsign makes running our Park Avenue Marketplace smooth.

Mar 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Record keeping by far is the big advantage to SimpleConsign. When the end of the pay period comes, it is a 5 minute process to run the payments. Simple Consign is always working on the system to improve the process and the latest change is more evidence of that. I have kept the Consignor records manually in the past and this system is worth every penny. Monthly reports make filings easy. And our Consignors love the online access to their sales

Cons: I can't find much about SimpleConsign that I don't like. We do not use all aspects of the software, but there is little that I do not like.

Overall: Saving Time! A business takes time to run properly and SimpleConsign saves TIME. I just filed my monthly sales tax report and it took 2 minutes to get the information off of SimpleConsign and nearly 40 minutes to file with the state. The State needs to take heed to what SimpleConsign is doing with their software. Our Consignors love the online access to their sales as well. Happy Consignors means happy business.

Vendor Response

by Traxia on March 15, 2019

Thanks Lawrence for taking the time to review SimpleConsign. We're so glad we've made it easier to manage Park Avenue Marketplace. The Ohio state motto of "With God all things are possible" obviously doesn't include speedy tax filings.
Thanks for being on Team Traxia!

Consignment Art Gallery

Aug 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of access to information. I have 169 artist/consignors and being able to access their sales and inventory at any time is extremely useful.

It took an incredible amount of time and work to enter all the inventory in my gallery, but I now know that I hover around having 11,000 items on hand.

Cons: As a consignment art gallery, entering duplicate inventory items (keeping the same SKU) for a particular artist requires having two consignment tabs open to verify the correct SKU. For example, I need to add five mugs for artist/consignor 103, I type "Mug" as the item, and the software will give me every single mug that I have in the gallery, not just those that belong to that artist/consignor.

It would also be helpful to be able to print out a full invoice for all items received, including those added to an existing SKU. We are able to view and print stickers from the "batch" but not print out the batch itself.

The other challenge that the software presents is keeping track of sales and in stock quantities of items that the gallery owns outright. I have 4 or 5 vendors from whom I wholesale buy items monthly. I've configured a report for items sold for a specific vendor over a period of time, but I would like to be able to access that information easier, especially on hand quantities.

Overall: SimpleConsign literally saves me at least 10 hours of bookkeeping each month.

My artists love the Consignor Access which frees me from having to email statements, saving me additional clerical hours.

I also like remote access, so I can see how my business is doing while I am off site.

When I travel, I seek out businesses like my own, and have had several conversations with gallery owners, singing the praises of SimpleConsign.

Easy to use software, not perfect for consignment shops that also buy used merchandise.

Oct 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. Even my senior employees can navigate the system. I like how easy it is to keep track of taxes, sales and consignment inventory.

Cons: I don't like how it keeps my purchased consignment items in the system after they sell. I understand that it is there for items that are new and re-ordered, but we purchase a lot of used items and I would like the system to show "sold" once those items are sold. I would also love a pop up alert when a consignor goes into "ingrace" status.

Overall: I've had a good experience, overall. The support staff is awesome and I never have to wait long to get a response and it's always taken care of immediately.

Vendor Response

by Traxia on October 29, 2018

Jill, thanks so much for taking the time to review SimpleConsign. We appreciate it. We're especially glad you feel the Support Staff is "awesome." Thanks also for your suggestions for store-owned items. We're always looking to improve. Our professional plan with Consignor Central lets consignors see whether their items are "in grace," "expired" or "sold." You might want to consider it.
Thanks again.

Capterra loader

Best solution we found - 3 years running

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: SimpleConsign offers flexibility that we couldn't find in other packages we tested. I'm sure everyone who does consignment does things a little differently, and everything we dreamed up before we opened our doors SimpleConsign was able to do right out of the box. Being able to provide a web interface to our consignors has improved our service to them; allowing them to find stock levels, etc. without having to wait for a return call from us.

Cons: I wish there were more ecommerce functionality "out of the box" instead of having to develop our own.

Overall: I can't imagine our business model operating efficiently without SimpleConsign.

Vendor Response

by Traxia on November 14, 2018

Chris, thanks for leaving a review! It's fun to hear that SimpleConsign is your "dream" software. We're happy to hear your consignors enjoy their real-time consignor access as well. We want to remind you that SimpleConsign now integrates with Shopify, making online sales even easier. Chat with sales (sales@traxia.com) to get more information. Thanks again!

Simple for Consignment

Dec 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: One of my favorite features is that consignor's can access their accounts to view account balance, what items have sold, and what items are still active. The software is also fairly easy to understand and use once you have gotten accustomed to it. I thoroughly enjoy the option to edit inventory in bulk, as it makes it much easier when removing clothes from the system at the end of the season.

Cons: While it is easy to use, it's almost necessary to watch the training videos provided to understand exactly how the software works. One irksome issue I've stumbled upon, is that when entering the brand name, a drop down menu appears and on occasion the system has automatically chosen a pre-entered brand that is not the one I am trying to use at that time. When creating/printing reports you must be VERY specific about the information you are looking for, or it will not be correct. This is also frustrating at times.

Vendor Response

by Traxia on December 07, 2018

Hi Connie. Thanks for leaving a review. We obviously have some work to do when it comes to providing you with Customer Support and Value for the Money! Please contact Support and have them set up custom reports for you so that you get the specific information you need. We hope, in the near future, to gain your confidence and trust to earn 5 stars on everything! Thanks again.

Capterra loader

i LOVE Simple Consign!!

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I tested out about 4 or 5 other POS systems before choosing Simple Consign, and the main feature I needed was having a set-up that would link my in-store inventory to my website. I needed a system that would easily allow me to keep my items in sync, and Simple Consign does it seamlessly! Plus after having looked at several other systems, I just liked the look and ease-of-use of the Simple Consign Back Office. Also, I LOVE that all of my info in in the cloud, so if I am away from the office, and need to know something, I can look at it on my phone! So cool!

Cons: Well, in the beginning, it was that it wasn't completely compatible with MAC computers, but they fixed that!! So..... Nothing!

Overall: I have had a great experience with Simple Consign. Every time I have needed to get help hooking up a printer or had any questions about how to do something, I have always been met with the nicest, (and most patient) people! They never make me feel like I am asking for help with something I should be doing on my own, or that they would rather be doing something else. Simple Consign has a GREAT customer support team! And you can't that about all companies!

Vendor Response

by Traxia on September 06, 2018

Wow Carrie! Can you see us blushing? Thanks so much for the fabulous review! We're thrilled you are thrilled with SimpleConsign. We so appreciate you choosing us to partner with you!

#1 Software for Consignment Store

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SimpleConsign rarely has any downtime or bugs. It works perfectly for our busy furniture consignment store. Although we are a Canadian company that pays monthly in US funds so it can be a pricy when the exchange rate isn't great, it is still worth it. We have recommended this software to others we know that also have consignment stores and will continue to recommend to our friends.

Cons: it is pricier than other software that we could have worked with but the quality has made it worth it.

Overall: any time we have run into an issue or had a question the customer service/tech support has been outstanding. They stand behind thier product and listen to the needs of thier customers.

Vendor Response

by Traxia on October 31, 2018

Woo Hoo! Thanks Jordie! What a wonderful review. We really appreciate you taking the time. Traxia works hard at making sure our customers get their money's worth. Our goal is to give you all of the tools necessary to run your business as smoothly as possible. Thanks for naming us the "#1 Software for Consignment Store."

Capterra loader

Good software for volunteers

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our staff is completely volunteer, with the preponderance what is considered "elderly". (I don't think of them/us that way, but chronologically, it's true.) They have used Simple Consign for over a year, now, and have become completely comfortable with it. Most volunteer only one day a week, so the ease of use is paramount.

Cons: We have a monthly sale by color the last 4 days of the month we're open, and the color goes for a single price - there is no way in the software to automate this - it allows for only percentage discounts. With the confounding factors of age and infrequency of occurrence, this has really been our only problem that has not been fixed immediately with the support staff.

Overall: Our experience overall has been great. The reports are easy to run and the few that we've had to develop have worked well. Even though we use an external credit card processor, the interface with the software is easy to use.

Vendor Response

by Traxia on August 08, 2018

Bill, thanks for your great review! We really appreciate you taking time to let others know about SimpleConsign. Tech Support also looks at our reviews and keeps notes of customer requests. We love feedback from our wonderful users!

Look no further, this is the software you need for your consignment business!

Feb 06, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: After using a company for 10 years that claimed to be "The Resale Industry's Favorite Software System" I got wise and switched. I had been searching for a few years and finally came upon Simple Consign. If your just starting out, use this one! If you're wanting to switch, switch to this one - it's simple and I had over 6,000 consignors to switch over between 2 stores. After switching to this company I can see where every dollar that I make or payout is. Payouts are easy to track and this software won't randomly mark items down. I have been using Simple Consign for 9 months and I am in love!!! If you have a question/problem call them and they'll help. They go above and beyond to help you and don't have unrealistic customer service hours - they'll help you when you need it. The whole team is great and you can tell that they genuinely care about your business. In the short amount of time we've used Simple Consign the owner has even come to visit our out-of-state store.

Features that are priceless to me include: everything is on-line so I can be on vacation and pull up on my phone the progress for the store on any given day. I run our Facebook page and if someone comments on our page asking about products we may or may not have in the store I can log on (while sitting on a beach anywhere) check our store's inventory and respond to their question in a timely manor. I love how it stores prices that I have previously priced something so I can price consistently or train someone else with ease. This feature works great if you have multiple locations so you're not pricing items differently.

There's a lot to learn, but it's pretty simple and fun to explore all the features.

2 things that I wish Simple Consign did that it currently doesn't is: 1) provide a type of "want list" for people that are looking for a certain item and would like to be called if we get that item in. and 2) let my management team see how sales are progressing throughout the day and see end of day reports without them being able to see what we've made the entire week/month/year or what we owe consignors or anything else that isn't relevant to them.

Overall since using Simple Consign it has taken a huge weight off my shoulders and let me become more of an owner and less of an operator.

We've used Traxia two years in a row for a one day swap that raises all the funds for our non-profit

Dec 15, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pros: Ease of use - with initial help from Simple Consign's team, the system is super easy to use. They also have good documentation. I have had questions about the reports, but again, all my questions were answered and the reporting functionality is exactly what we needed.

Reliability - with our entire budget resting on a one-day sale, having a system that's reliable was crucial. Working with their team, we built in a back-up system of wi-fi redundancy, but fortunately didn't need it. Not once did we have a problem with our internet, or the service.

Customer service - the Simple Consign team patiently answered all my questions. And our big event was on the weekend, so they noted it on their calendar and prepared their tech support staff for my call, just in case. Didn't need any help. The system worked beautifully.

Cons: Cons: Wish it was easier to email people from the system. I'd like to be able to send an email prior to the swap to all the consignors in the system. This means exporting all the users and emailing from another system. Not as easy as it seems it should be. I'd also like to be able to send a system wide email giving people access to the consignment portal, but deciding whether or not I want to reset everyone's password. Currently it automatically resets. Seems like it could be more flexible here.

Overall: Reliable easy to use system with great customer support. Will definitely use again.

Best System I've Used

Feb 25, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have been using SimpleConsign by Traxia for almost a year and I have been beyond impressed since my first initial contact with the company.

The software does absolutely everything (and then some) that I need to smoothly run the technical aspect of my store from printing labels to inventory management to vendor management down to the POS system. It does so much stuff that I haven't even actually used all of it yet. I also really like that I can custom create any type of report I can conceive of.

I love that it is web based so that I am not tethered to my storefront to complete work tasks. I can literally lay in bed or be at a customer's home and use the system while it's still running and working at my shop.

The other thing that I love about it being web based is that I don't have to worry about having to be troubled by doing software updates or have to fear any data loss... ever.

It is very user intuitive and doesn't require pouring through technical manuals to figure it out. It really is, in my opinion, simple as the name infers. They offer free interactive classes as well to help become acquainted with the software which I found extremely helpful. I've also been able to pick up the phone at any time and talk with technical support to ask questions and get help or advice (at no charge).

The customer service has been nothing short of stellar. The SimpleConsign - Traxia staff has literally made me feel like I'm part of a family. I like that they are not some big "corporate" type of company... meaning, I never feel like a number when I contact them. They call me from time to time just to check-in to see how I'm doing and offer their help. I have even received personal hand-written holiday cards from the staff. It's the little stuff like that that speaks volumes to me. I have secretly hoped that they don't get bigger as a company so they don't lose the personal touch.

Honestly, there really isn't anything negative I have to say about it. What I've noticed is that if anyone has anything that they are not particularly liking about the software they seem take those comments and suggestions to make improvements to it. They always seem like they are looking for ways to improve and make things better/easier for us.

A great organization

Aug 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great customer service.

Great value.

Backs up to the cloud.

Cons: I have chosen to use a separate credit card processor. I have seen facebook posts about other users not being able to process credit cards when Simple Consign is out-of-service for some reason. At least when I have to process sales manually, I can still accept credit/debit payments. I think that is an advantage. I also continued to use my manual cash reconciliation.

Overall: I resisted their services for several years because I was happy with the program I had. Then it crashed and I lost 44000 items. Luckily, I was BOR so I didn't have to deal with not knowing who owned what. I have loved every minute of their services. Every customer service call has been answered quickly and efficiently.

Vendor Response

by Traxia on August 22, 2018

Thanks Susan. We appreciate you taking the time to give us such an amazing review! So glad you no longer "resisted" and decided to choose SimpleConsign. Thanks!

Capterra loader

Time Saver

Aug 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I used to have to take a picture of a dress, download it to my computer, upload it to our website, write down the description, item number and price. Then when the dress sold, I had to go in and manually remove it from my site. With SimpleConsign, it was just that-SIMPLE! I can use the app on my phone to scan the tag on the dress and take a picture. Everything would automatically go onto my website and then be removed once the tag was scanned for purchase. This saved tons of time and also assured us that anything on our website was still in the store when customers would call or come in to see the item.

Cons: It is not that I didn't like aspects of the software, it is just that I was used to using my old software and change can always take some time to get used to. I wish I had started with Simple Consign when I first opened.

Overall: The best part of this company is their support. The staff is always friendly, patient and most importantly, available.

We love Simple Consign!

Jan 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Usability - friendly interface makes learning easy. Whenever an update occurs, we also receive an email and any changes often give us new tools to benefit our customers' experiences.

Cons: We occasionally have issues with payments. The option to pay with a check does not require a check number which would be useful to us in catching mistakes at the counter.

Overall: Simple Consign makes our employees' daily life so much easier. The program allows us to keep our store inventory organized between two shops, makes checkout a breeze, and lets us track customer spending and credit. It has a straightforward interface that is easy to learn for new employees. Plus their knowledgeable customer service is always willing to take time to troubleshoot problems when they occasionally come up. The program is an essential part of the organization key to our shop!

Recommendations to other buyers: Keep up the wonderful work!

Perfect for Small Businesses or First Timers

Feb 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We are a small family run Artisan Gallery & Consignment Store, we had been looking at all types of POS systems for our business. We had looked at at least 10 different systems until we finally found SimpleConsign. When we looked into it, not only were they reasonably priced since we were just starting out we didn't have a huge budget and had all of the features we could ever need plus a few more we have found ourselves using. On top of detailed sales tracking and inventory, you can integrate with QuickBooks, you can get all types of reports for taxes, market research, and quite a few we haven't even tried yet. The customer service is STELLAR, very friendly, always ready and willing to answer any question we might have, from the tiny ones about what a button does to technical problems. The system is web based, so we don't ever have to worry loosing our information because most of it is stored in the cloud, so if your power goes out more than likely you won't lose your work, in my experience. I would recommend this POS system to anybody.

Pros: Stellar customer service, easy to use, reasonable price, compatibility, lots of features.

Cons: Could be confusing at times, but customer service is always willing to help.

Recommendations to other buyers: If you're on a budget or new to using your own POS system for your business, these guys are the place to go.

I sleep better knowing my data is safe!

Dec 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Traxia team works hard to keep new features rolling out, continually asking for input from their subscribers. Because the software was built to be web-based, their are rarely little problems that must be patched and if there are patches, we don't even see them. They take care of everything so I can run my store without worrying about my software. However, what I like most about the software is the entire Traxia Team, they truly care, they support our industry and contribute to it.

Cons: I'm ready for the software to allow me to pay consignors across all locations without moving money from one store to another. We love the store credit across all locations feature. Now waiting on the pay across all locations feature.

I could never run my business without SimpleConsign

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can't even image how I would run my women's apparel consignment store without the service of SimpleConsign. Very easy to use, free training is available for my new hires, customer service quickly responds to any question or issue I may experience. Keeps the store running smooth and efficient, the consigning love the ability to check their own personal weblink and see what merchandise has sold etc.

Cons: I have never had too much of an issue to have a con. Even on the weekends when they are closed customer service will help if needed.

Overall: Very happy and highly recommend.

Vendor Response

by Traxia on August 28, 2018

Wow Kathy! What a wonderful review! 10 out of 10. We can't ask for anything more than that. We're so glad you're loving SimpleConsign. We appreciate your loyalty and confidence. Thanks!

This software RUNS my business!

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, tracks EVERYTHING, highly customizable and literally runs my business! I'd be lost without it! And the customer service is the best I've encountered anywhere.

Cons: There are TONS of report options so it gets a little overwhelming as to which ones are best for me but they offer lots of blog posts, a user guide and are happy to answer any questions you have.

Overall: Best consignment software hands down!

Vendor Response

by Traxia on November 15, 2018

Okay Tina, we're blushing! Thanks for such an incredible review. We appreciate you taking the time. We love that Hoot-n-Annie's and SimpleConsign are partners in business. You help run our business too! If you ever have questions about putting together a report, just send a shout out to Tech Support and they'll help you put it together. Thanks again for 5 out of 5 stars and a 10 out of 10 recommendation.

A Simpler Point-of-Sale for Consignment and Resale Businesses

Jan 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We switched from a major POS after four years and have been pleased with the decision. The software does what is advertised, and support is responsive and friendly. We've already recommended this software to other resale shops.

Pros: Product is straight forward; setup and training has been easier than compared to competitor product. It has 'just what we need' for a smaller-scale resale business with one location and no full-time back office staff. Converting from the competitor was made easy by the tech staff who are friendly and knowledgeable. Tech has been responsive to support tickets, and their ticked system allows you to specify the urgency. The data connection to Quickbooks works well but is limited to payouts. Online videos and a good user manual are easily available for training and reference. Cloud-based data and Software as a Service means reduced technology demands on small business.

Cons: Because tag styles are tied to product categories, we are unable to easily print two tag types for jewelry (one for display to customer, one for butterfly tag on merchandise.) The online manual is great for 90% of needs; not all features are fully documented, especially for users who like to know the boundaries of what a product can do. Cloud-based does rely on a steady internet connection; this is not a major obstacle in 2018, and the benefits of hosting outweigh the challenges of storing the data in the local store.

SimpleConsign

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use. Clear headings, options, buttons, etc. Straight forward/common sense format. Love the online consignor access.

Cons: Reporting still needs some improvement. Difficult to get the reporting we need. Layaway edits or cancellations/how to forfeit a payment. Would love an etransfer payout option. Ability to customize the cash count so we can remove pennies.

Overall: SimpleConsign has been a great platform for us - our employees were able to learn it quickly and easily. I love the ease of using store credit for payout and the reward points system. Our consignors love being able to access their information online. Very happy with the software and the support team!

Vendor Response

by Traxia on September 04, 2018

Lisa, thanks so much for taking the time to give a review. We really appreciate it. Please give Tech Support a call. They would be happy to put together specific reports for you and give you advice on layaways. We love our Canadian customers too and want to do as much as possible for you, eh?
Thanks again!

Change is Good!

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is internet based. It is easy to use and consignors like that it's a "live" system. I do not have to think about backing up or did my team back up correctly. It has been very easy to learn and use. We have been on it for 8 months and I wish I switched sooner.

Cons: I have yet to find the feature to email consignors through the program. Also, I miss being able to pull my birthdays for the month and send a birthday wish/coupon. But the reports and abilities to do more that I ever could outweigh what I cannot do!

Overall: It has been great. The conversion was easy and seamless. The support is great and quick. I like that I can email and not be on hold. They will call me based on the "911" of what I need and assist me through the processes. I wish I had switched sooner when I was introduced to the program. It has saved us money too! That's a win win!!!!

Vendor Response

by Traxia on August 08, 2018

Thanks Heidi for your amazing review. It's really appreciated! We're so glad to hear you're saving money because you switched to SimpleConsign. Our Professional Plan allows you to send messages to all of your consignors. Let's chat about it!
Thanks again!

Amazing POS system

Mar 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple consign truly is that, simple!! For months I was wondering what I was missing because it was so easy. Excellent customer service and my consignors love that they can log in and see their sales.

Cons: I love this software. Not sure that there is anything I don't like.

Overall: I have an artist handmade consignment store. Simple Consign keeps everything clean and easy while keeping everyone accountable. My artists and I both love that they can easily see what to bring more stock of and their sales. The system calculates my taxes and what I owe each consignor every month. This saves me tons of time and energy.

Vendor Response

by Traxia on March 15, 2019

Hi Lynn! Thanks for the awesome review. You have always been such an incredible ambassador for SimpleConsign and we appreciate it. Love having you on Team Traxia!

Thanks again

Made my Life SOOOOOO much easier

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Pretty much everything and I can't pick just one thing, ease of use and functionality between every computer, being able to work from home (or anywhere), that it integrates with the website easily

Cons: The Layaways - we offer trials through the layaway function and when it comes time to make it a purchase if the price is changed or just one item is returned the entire transaction needs to be redone. Has caused confusion in staff and impatience in customers as we re-do it

Overall: Wonderful :)

Vendor Response

by Traxia on November 09, 2018

Thanks for taking the time to leave a review, Kathleen. We really appreciate that you feel SimpleConsign is "wonderful." We're sorry our layaway function is difficult for you, but very happy we've made your life soooooo much easier! Thanks again!

Consignment Boutique

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our boutique is consignment and retail. We have used several different companies over the last 30 years. Simple Consign is by far the easiest for us to use and my staff was able to learn all components of the system with ease.

Cons: We have had a few problems between Quick Books and Simple Consign BUT the support staff is always there to help us.

Overall: It is much less time consuming than systems we have used in the past. Also much easier to understand.

Vendor Response

by Traxia on November 12, 2018

Thanks Donna for taking the time to review us. We're pleased you've found the system easy to learn and use. Our goal has always been to live up to our name...SimpleConsign. So glad the Support Team has been able to help you with your Quick Books issues as well. They're always eager to help. Thanks again!

So Happy to have SimpleConsign.

Oct 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been using Traxia's SimpleConsign for 13 months. We searched for a software program that would fit our unique situation. We looked at this program a few years ago and after looking again thought we could make it work. Much to our delight, it has worked even better than anticipated. Being on the internet and paying a monthly fee is a real plus. The Traxia staff is constantly working to improve and change the program. We sell a lot of handmade jewelry and recently our tags were changed from reading and entering a SKU number to scanning a barcode. This was our dream wish. We could not be happier with the system and the folks at Traxia. They are a wonderful group of very dedicated people. Thank you for your excellent program.

Pros: The ability to have a bar code on our jewelry products reduces the number of human entry errors during the selling process. The on line product allows updating to be done without inconveniencing our staff. Requesting updating and getting it without paying additional fees.

Cons: If our internet goes down, we are unable to process sales. If this happens, we do it the old fashioned way and enter in the computer later.

Recommendations to other buyers: Consider your individual situation and how your store is run. Our's has a two layered consignment system with 25 craft clubs that participate. It is a complicated system and standard software would not work. We adapted and can now produce reports for our individual consignors and clubs. Keep an open mind and think outside the box for solutions to you own individual needs. Talk to the people at Traxia and ask direct questions. They are very helpful.

Simple

Nov 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use of the software, that it is internet based, accessible no matter where I am, and customer support.

Cons: I think the reports could be more robust. I would like to be able to run reports that compare complete financials from year to year, not just the monthly brief comparison. Same for items sold by category.

Overall: Before Simple Consign we used access and created our own system. This is a more complete system and gives you comprehensive information about your business.

Vendor Response

by Traxia on November 26, 2018

Hi Linda! Thanks for taking the time to leave a review for SimpleConsign. We really appreciate it. So happy to hear we're meeting the needs of Repeat Riding Gear. Contact Tech Support to help you with those reports. They'll be glad to set up custom reports for you. Thanks again!

Best POS Option for Consignment Stores

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lots of great features and are always looking at ways to improve the software. Recently added a price book option which will help keep pricing consistent. Love the discount feature so I can either do specific tag color discounts or category discounts. Support team is excellent and gets back to you very quickly.

Cons: Would love to see some new reporting options.

Overall: If you are looking to upgrade your POS software you need to look at SimpleConsign! Great value, great service and great features!

Vendor Response

by Traxia on September 27, 2018

Thanks Frank! We couldn't ask for a better review. We really appreciate it. 5 out of 5 stars and 10 out of 10 recommendation! Wow! So glad you feel you're receiving "Great value, great service and great features!"
Thanks,
Team Traxia

We love Simple Consign!

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software so user friendly and easy to access from anywhere! It has made my business so much easier to do. The support you receive from the customer service department is like no other! It was even easy to open a second location, because you can share inventory between the two sites.

Cons: I love everything about it! Honestly there are no cons.

Overall: The biggest benefit is the amazing customer service department. They make any problem disappear immediately and are super responsive.

Vendor Response

by Traxia on March 19, 2019

Oh my goodness Jennifer. Thanks for such a phenomenal review! We are thrilled your experience with SimpleConsign has been so incredibly positive and that you took the time to share it! Thanks. We're so happy to have you on Team Traxia!

Switched to Traxia in my 2nd year of business & was one of the best decisions ever made for the shop

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate that I can track very easily the sales history of customers and conisgnors. I feel I have a better knowlege of what is selling for us and at what price. Our pricing has become more consistent and our sales have increased. Its kept my store much more organized and I feel way more in control of my numbers and inventory. My accountant loves the reports. I also appreciated the training in the early days and that my staff was able to log in and train alongside other Traxia users. It made conversion so much easier. Traxia support staff go above and beyond and I feel listened to and not "mansplained" to.

Capterra loader

I love Simple Consign

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love That it is a cloud program and I will never lose my inventory. I love that I can take customers email and transport the list. Consignors access is something my customers love! The updates! The help and customer service is amazing! You guys are the best! One of the best things I did when I opened my business was get Simple Consign!

Cons: Can't think of anything. That I have to pay for it? Lol

Overall: Love it!

Vendor Response

by Traxia on November 13, 2018

Well this is wonderful Deanna! We especially love it when our customers say they love us! So happy that our features are making you and your consignors happy. We appreciate your review of 5 out of 5 stars and a 10 out of 10 recommendation. It just doesn't get any better than that. Thanks!

Great Product, EXCELLENT Customer Support

Mar 18, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: SimpleConsign was extremely easy to implement and has continued to help my business grow. Their customer support has been extremely helpful whenever I need to figure out how to do something or a small issue comes up.

Cons: They have slowed down their development quite a bit and I wish there were more focus on building out new features for store-owned inventory, reporting, etc.

Overall: Great team... I would highly recommend to anyone with a consignment shop!

Vendor Response

by Traxia on March 20, 2019

Thanks for the review Jeramy! We really appreciate the feedback. We're happy to hear we're helping your business grow. Development is busy, busy working on several things at the moment. Hopefully, we'll be rolling them out soon.
Thanks again!

Pretty Much Everything I need

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the Pricebook. The biggest concern I had when choosing a POS was to be able to price items by category and brand and SimpleConsign does exactly what I need. I love having the consignor accounts.

Cons: I don't like how limited it is in the integration of peripheral equipment and software such as shopify and quickbooks. I have to pay tons of money to get it to integrate with shopify which sucks. Also don't like the fact that if I change the default consignor percentage in the settings, it doesn't update the consignment items that I already have in the system. I have to manually go in and resave the default split on each item. Wish we had more control over what is printed on the labels. Need more options to raise or lower bulk prices in the pricebook. The current way is by percentage per tier. Raising an lowering by dollar amount would be nice and would be nice to be able to choose to raise or lower entire pricebook by a certain amount .

Overall: Overall I love it. It does what I need it to do. There are some things that could be tweaked as a matter of convenience and efficiency but overall i love it.

Vendor Response

by Traxia on March 26, 2019

Tannicia,
Thanks for taking the time to write a review. We appreciate it. We're so glad you're using the Price Book and that it's just what you're looking for. Contact Support about some of your concerns. We can straighten a few of those out for you.
Thanks again!

Great service!

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the company behind the software. I can call them anytime and they walk me through whatever issue I am having.

Cons: Would like the store credit and cash balance listed side by side. It confuses my employees when consigners ask how much credit they have.

Overall: I've been in business 5 years and I'm so happy with my decision to go with taxia - simpleconsign!

Vendor Response

by Traxia on November 12, 2018

Mandy, thanks for the incredible review. We're so glad that you've especially noticed the company and people behind the software. It makes us feel good knowing we're personally having an impact on you and your store. We always appreciate the suggestions from our customers too. You are the ones that make SimpleConsign the best it can be.
Thanks again!

Best Consignment Software by far!

Oct 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to use.

Cons: There are no major issues I have with this software.

Overall: I have used Simple Consign since the company began. As a previous user of the top rated software at the time, I can honestly say between the two there is no comparison. Simple consign is so much easier to search for inventory. The financial reports are much more advanced. From sales to layaway to tracking customer and consignor history Simple Consign is so far ahead of any other software on the market. I wouldn't run my shop without it. I can't end this review with out mentioning the great customer service. They are always there ready to help with any issue that may arise. Great people with a great product!!

Recommendations to other buyers: If you are serious about running you shop as a business and not just a hobby this software is a must.

All in one POS and tracking

Mar 21, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software features includes a comprehensive inventory and Consignment tracking system with adjustment features that give me confidence in managing the everyday activities of managing Consignment store and interacting with clients. As a bookkeeper, I appreciate the thorough and integrated reports that reflect data, stats, and trends that are essential in tracking, interpreting, and planning a successful business. I appreciate the concise instructions for each setup option that guides the initial input choices.

Cons: I would prefer that the program was not so closely overlaid on the Internet search engine as closing windows accidentally could unexpectedly close the checkout, for example.

I would also prefer the taxes to be separated when there are more than one tax applied to different products.

Overall: The benefit of SimpleConsign for my new business is a exceptionally quick start up and confidence in keeping track of clients inventory and offering them a leading edge system they can trust. I love that advanced features of SimpleConsign like ecommerce integration and client access will accommodate my needs as my business grows and becomes more complex.

Vendor Response

by Traxia on March 26, 2019

Maureen,
Thanks for taking the time to write a review. We really appreciate it. Thanks also for sharing your ideas. It's always good to learn what's important to our customers.
Thanks again!

Simple Consign makes life easy

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love everything about simple consign. My favorite thing has to be the support. No matter the day, simple consign's support team is there to help you with any issues you may have.

Cons: There are no cons. Prior to simple consign, we did everything by hand. So, we absolutely love the software!

Overall: We have had a wonderful experience! We love that it tracks everything. We love that it takes no time to train employees to use. I believe this was the best decision I have ever made for my business.

Vendor Response

by Traxia on August 22, 2018

Amanda, thanks for the wonderful review! We're thrilled you feel choosing SimpleConsign was the best decision you ever made for your business. Thanks again.