Who Uses This Software?

We are perfect for consignment, thrift and resale shops, also antique malls. Serving new stores or offering free data conversions from other systems. Our clients are mostly in the US and Canada.


Average Ratings

151 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
    See pricing details
  • Pricing Details
    $99 to $199 a month depending on your needs.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Traxia
  • traxia.com/
  • Founded 2009
  • United States

About SimpleConsign

Manage your consignment, thrift, buy outright shop or antique mall from anywhere with our detailed web based resale software. SimpleConsign provides unlimited POS, plus complete customer, consignor and inventory management. All updates, tech support, training and data transfer is offered free. Were perfect for stores with multiple locations offering Quickbooks integration, robust reporting, real-time consignor/dealer access and more. Our reviews from consignment shop owners say it all...simple.


SimpleConsign Features

  • Consignor Management
  • Customer Database
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Point of Sale (POS)
  • Pricing Optimization

SimpleConsign Reviews Recently Reviewed!

Stop looking for a new or different consignment/resale software YOU JUST FOUND IT!

Aug 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I've used this product for 3+ years. Love it!! I've been in business for almost 14 years and switched from a company based out of FL that was horrendous, but the best available at the time. This software company has been a lifesaver to my business and I am so grateful to have found them. My customers have noticed and love the change!!

Pros: Extremely easy to use If (and rarely) would you need support these guys/gals are the best and enjoyable to talk to. IT guy who? I no longer need one You can search your system to find out what you priced a similar item before and then just click "Add Similar" to quickly add that item. Love the accessibility of the software on my phone using their app. Easy to keep track of multiple stores I can track my customers shopping habits several different ways Customers are always amazed at how I can search my store's inventory at any given time for Raiders, Grandma, Grandpa, Dr. Seuss or currently Paw Patrol items. Makes doing returns extremely easy End of day closing/balancing of books is easy I love being able to print one to a hundred tags at a time There is a credit card processing company associated with them although I don't use it as I am still loyal to my processor from years earlier. Plain & Simple: just good people running a good business for people working hard like you & me.

Cons: To make it perfect: Seriously feel like I'm living in the early 90's with all my post-it notes for different people wanting/looking for certain items and wanting a call when I get them in. A way to help me keep track of some sort or "Wanted Items" and then when I entered that item it would alert me that "so & so" is looking for that item would be SWEET!! There's not great loyalty program linked with this (still using an outside source that I'm extremely happy with)

Excellent support!!

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: The initial sales people were honest, courteous and very helpful. The support team is also very helpful, courteous and patient!!

Pros: Ease of use, functionality, support, simplicity, capabilities, browser based!! (love that I can access at home also!) This is a thoroughly superb program that has the consignor/consignee business in mind!! The support is excellent and they will take the time to explain their answer so that I have a thorough understanding and will explain different options, if needed. I am so happy with this program and can't imagine my business without it!!

Cons: Just a few minor things. I wish the reports were a little easier to compile, but that is probably a user issue!! Wish the reports could print my business name on them. Maybe something you can add in the future?

Perfect for Small Businesses or First Timers

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We are a small family run Artisan Gallery & Consignment Store, we had been looking at all types of POS systems for our business. We had looked at at least 10 different systems until we finally found SimpleConsign. When we looked into it, not only were they reasonably priced since we were just starting out we didn't have a huge budget and had all of the features we could ever need plus a few more we have found ourselves using. On top of detailed sales tracking and inventory, you can integrate with QuickBooks, you can get all types of reports for taxes, market research, and quite a few we haven't even tried yet. The customer service is STELLAR, very friendly, always ready and willing to answer any question we might have, from the tiny ones about what a button does to technical problems. The system is web based, so we don't ever have to worry loosing our information because most of it is stored in the cloud, so if your power goes out more than likely you won't lose your work, in my experience. I would recommend this POS system to anybody.

Pros: Stellar customer service, easy to use, reasonable price, compatibility, lots of features.

Cons: Could be confusing at times, but customer service is always willing to help.

Recommendations to other buyers: If you're on a budget or new to using your own POS system for your business, these guys are the place to go.

THE BEST....

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been with TRAXIA for over 5 years my business would not have been as successful without the ease of use of this software. I can train a new person the same week they start work, so cost of new hires is lower because of learning curve. Customer service is second to none...If you are a new operator they will help in anyway they can to get you up and running. If you are a success they are success. Highly recommend this software they even have it that you can give it a test run , from anywhere you have access to the internet.

BB's Closet and Simple Consign

Jan 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's ability to keep track of everyone's earnings.

Cons: That I can't use store credit for more then one Consign or at a time.

Overall: I have had to use the support a lot because I am not computer savvy. They are %100!
The training they provide free a couple times a week is awesome for new users or employees.

Recommendations to other buyers: I could not run my business without it. I have no business degree or computer skills but it's able to generate any report I need.

Great Company with Great Customer Service

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use

Cons: Does not reset dashboard screen at end of year. Would like to see fiscal numbers, rather than a running total.

Overall: We have been using SimpleConsign for about five years. We absolutely love them. They few problems we have had, have been fixed with the utmost professionalism. This is a family orientated business, who hasn't forgotten that even small businesses deserve respect and appreciation. We love these guys!

Recommendations to other buyers: If you are a thrift shop, this software will work for you; you will just need to tweak the process.

We love Simple Consign!

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Usability - friendly interface makes learning easy. Whenever an update occurs, we also receive an email and any changes often give us new tools to benefit our customers' experiences.

Cons: We occasionally have issues with payments. The option to pay with a check does not require a check number which would be useful to us in catching mistakes at the counter.

Overall: Simple Consign makes our employees' daily life so much easier. The program allows us to keep our store inventory organized between two shops, makes checkout a breeze, and lets us track customer spending and credit. It has a straightforward interface that is easy to learn for new employees. Plus their knowledgeable customer service is always willing to take time to troubleshoot problems when they occasionally come up. The program is an essential part of the organization key to our shop!

Recommendations to other buyers: Keep up the wonderful work!

Simpler consign user for over 3 years

Jan 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: Great software never gave to worry about backing up. Can access it anywhere you have the Internet. Great customer support

SimpleConsign is Bush Hill Trading Post's Simple Software

Jan 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Comments: Overall, easy to use, reliable, user-friendly(when you learn how to make it work for your specific environment). Customer Support is friendly. Would have been rated 5-stars, but I feel more attention needs to be given before Update rollouts. Perhaps a beta group of real users would help.

Pros: Easy to use.

Cons: In many cases, the user is required to do functions that the software should do. i.e. Place the cursor in the entry field/box.

Recommendations to other buyers: Try it, you'll love it and so will your consignors!

The best out there - but lacks some usability features.

Nov 10, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I love this software very much but I wish the reporting were better, for starters. I know you can generate reports but it could be much more user friendly in that regard. I would also really appreciate being able to customize price tags. Right now I have to generate a report, export to CSV, edit in excel, then upload into Avery so I can customize the template how I see fit. So many extra steps. Aside from that, everything works really well. It is so handy to know exactly what to pay consignors and keep track of inventory. I haven't used all of the software yet but slowly I am learning all the tricks and I really like it. Thanks!

Friendly service. Easy to use. Sometimes I think it is too much program for what I need. But you can use just what you need. I

Nov 10, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have had this system for about 9 months. Sometimes I think it is too much program for what I need, but I can use just what I do need and it is really efficient. The support staff has been wonderful and always call back in a timely manner. I will say that when I was looking to buy the system, they said they may be able to tweak something to accommodate my store. In my county the tax rate can be odd. I have asked a few times and they don't want to fix it. So if it isn't exactly the way you need it, don't count on them changing it for you. But overall I love it and it has been easy to train other people on.

Pros: Easy of use. Reasonable usage rates.

SimpleConsign truly is simple

Nov 07, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We are a nonprofit that owns and operates two thrift stores. Some of our merchandise, mostly furniture, is consigned. SimpleConsign allows us to track our consigned inventory and run a variety of reports to help us make informed decisions about how much to consign. We could track all of our donated inventory if we felt it worth the manpower. Most staff can learn the system in just a couple of uses and the back office feature is handy for our remote admin location.

Pros: I like the ease of use and the broad range of reports SimpleConsign offers.

Cons: There are a few specific tasks we would like the system to do, like assign split to merchandise based on entry date. We revised our consignment contract and changed the store/consignor split and it had to apply to every piece of consigned merchandise, rather than just those brought in under the new contract.

Recommendations to other buyers: Definitely know your priorities before making a final decision. The tech team is open to building new features, so don't hesitate to make your requests, too.

So Happy to have SimpleConsign.

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been using Traxia's SimpleConsign for 13 months. We searched for a software program that would fit our unique situation. We looked at this program a few years ago and after looking again thought we could make it work. Much to our delight, it has worked even better than anticipated. Being on the internet and paying a monthly fee is a real plus. The Traxia staff is constantly working to improve and change the program. We sell a lot of handmade jewelry and recently our tags were changed from reading and entering a SKU number to scanning a barcode. This was our dream wish. We could not be happier with the system and the folks at Traxia. They are a wonderful group of very dedicated people. Thank you for your excellent program.

Pros: The ability to have a bar code on our jewelry products reduces the number of human entry errors during the selling process. The on line product allows updating to be done without inconveniencing our staff. Requesting updating and getting it without paying additional fees.

Cons: If our internet goes down, we are unable to process sales. If this happens, we do it the old fashioned way and enter in the computer later.

Recommendations to other buyers: Consider your individual situation and how your store is run. Our's has a two layered consignment system with 25 craft clubs that participate. It is a complicated system and standard software would not work. We adapted and can now produce reports for our individual consignors and clubs. Keep an open mind and think outside the box for solutions to you own individual needs. Talk to the people at Traxia and ask direct questions. They are very helpful.

Best Consignment Software by far!

Oct 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to use.

Cons: There are no major issues I have with this software.

Overall: I have used Simple Consign since the company began. As a previous user of the top rated software at the time, I can honestly say between the two there is no comparison. Simple consign is so much easier to search for inventory. The financial reports are much more advanced. From sales to layaway to tracking customer and consignor history Simple Consign is so far ahead of any other software on the market. I wouldn't run my shop without it. I can't end this review with out mentioning the great customer service. They are always there ready to help with any issue that may arise. Great people with a great product!!

Recommendations to other buyers: If you are serious about running you shop as a business and not just a hobby this software is a must.

Thanks for making it easy!1

Aug 28, 2016
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user friendly and the vendor is willing to help answer questions with patience and expertise!

Cons: I wish we could have more things customer for us but we also realize that this is not a reasonable expectation!

Recommendations to other buyers: Talk to other users of Traxia. That is how we decided Traxia would be the best product and the best company to work with.

CUSTOMER SATISFACTION

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ITS EASY TO UNDERSTAND AND USE. EMPLOYEES ARE ALWAYS COURTEOUS AND READY TO HELP.

Cons: THAT ON A CONSIGNORS PROFILE, IT NO LONGER TELLS US WHEN AN ITEM WAS SOLD AND BY WHOM.

Recommendations to other buyers: ONLY TO MAKE SURE THAT THIS PROGRAM MEETS YOUR BUSINESS NEEDS.

Making Life Simple "Simple Consign"

Aug 25, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How the program did all the thinking and leg work for you. Once you put your inventory in, it kept track of all your transactions from there on.

Cons: I really love the program. The only one thing was if I put in three shirts and when it came time to return only one, I could not just do one item unless I deleted it so it did not show as a return.

Recommendations to other buyers: Great program easy to figure out and train. Owner and support staff is available and supportive.

Celebrate good times come on!

Aug 25, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: True to your name, it's simple, in the cloud not restricted to one or a few computers, no big up front cost, on call support and experts, training classes and no matter how many times I call to ask the same question, everyone is nice as pie.

Cons: UMMMMMMMMMMMM? Will take some thought to come up with an answer.

Recommendations to other buyers: Try it, free trial, nothing to loose, the company keeps their word.

Review from South Cackylacky

Aug 24, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Access data from anywhere (especially from iPhone)

Cons: Lack of interactive communication between users and lack of communication from engineers regarding upgrades, enhancement requests

Recommendations to other buyers: Talk to users and ask questions that are most important to you. Get a hands on demo in a real environment if possible

Excellent software with helpful and available staff

Aug 24, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user-friendly and comprehensive. I love that if I have a problem or question, I can call and actually speak with someone. Their tech staff are super helpful and have even gone so far as to help us with issues that wound up being unrelated to their software.

Cons: The trickiest thing for me is getting to know what all the options are. I haven't had time to explore fully the numerous options so I have felt limited at times but I realize this is mostly my own doing.

Recommendations to other buyers: Simple Consign is by far the best consignment software on the market. I tried several softwares before going with Simple Consign and I saw first-hand how difficult some of them can be and how inefficient using software that is not web-based can be. I love that Simple Consign is constantly updating and improving their software and I don't have to do a thing!

Dissappointed

Aug 21, 2016
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: The ability to access it from anywhere and the customer support has been as helpful as they possibly can without being onsite to see how the shop is ran.

Cons: The fact that the consignment totals include every sold item regardless of their expiration date since i have many consignors that have multiple end dates and I only pay out what is due at the end of the 90 days not before. I do not pay on demand. Also the inventory list does not give enough info when trying to tell a consignor what they have sold with out clicking on each item which it is easy to lose your place when you go back to the list. The activity log does not show item #s of sold items and you have to click on each item to see what it sold which is not convenient.

Recommendations to other buyers: I am sure it is fine for shops that pay on demand.

Great Customer Service!

May 19, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: SimpleConsign is very easy to use and the customer service level is excellent!

Cons: There were some minor issues we encountered but nothing a phone call can't fix.

Recommendations to other buyers: Don't try to save money by using Excel. This is worth the investment!

Customer Review

May 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service had been great as well as the consignor log in.

Cons: I wish it priced items automatically according to brand and style.

Recommendations to other buyers: Make sure you use every function they offer so you don't miss anything

Helpful and easy to access

May 05, 2016
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that this product is cloud based. Our Internet was out but I was able to pull the pos software up on my phone in order to process transactions. I like the detail you can put in regards to the products as well as the customers and consignors.

Cons: There are two things I like least and hope for growth with this product. First, how we enter items is detailed but time consuming if you want to keep track of certain things within inventory. There are so many steps, buttons and things to enter it is easy to skip steps in order to be faster for our customers. Second, the reporting within the product could be better. I would like to have a clear report of inventory for a certain date range.

Recommendations to other buyers: If you want a program that is detailed but easy and one that you can access anywhere online, this is the product you want.

By far the nicest, most patient people to work with

Apr 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Joe has put up with all my questions and helped me simplify my life beyond words. All our sales were Manual calculations and the amount of time wasted was beyond words. I love the ease of reports and the fact that we have come this far and still have not had time to do the training!

Great program, Great features, Great team to work with!

Apr 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started using this program about 3 years ago when we opened a 2nd store location. It would have been almost impossible to link the store together with our old system, but Simple Consign makes it easy! Our consignors can consign and shop in either location, spend their earnings in either store, and get paid from both locations. They also love the ability to check their accounts online. The customer service is very prompt, and they are very willing to add or change features if they feel it will benefit their customers. Joe and his team are fabulous!

Traxia is #1

Apr 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Look no further, Traxia is the BEST resale, consignment and new POS software on the market! Traxia has saved me so much time in all areas of my inventory process and endless reports. My conversion from the old POS software was flawless.
Not only is the POS software user friendly but the customer service is like NO other. Wow, what a breath of fresh air!
My only complaint is wishing I would of known about Traxia sooner..
Thank you Traxia for being # one!

The very best experience

Apr 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were using a software program that was not cloud based and decided it was time to change when the hassle of getting the old software to work on the replacement computers that we were forced to install because of aging got to be overwhelming.

The process of conversion was made remarkabley easy by Justin, who worked tirelessly to convert our database to the new system. Even though it took several trial conversions, he was able to get everything converted and we were able to train our volunteers, not all of whom are computer whizzes, by any stretch of the imagination.

Bottom line - we've been using it for almost two months, and reporting, paying consigners, and keeping discount schedules in line has become very easy.

Would highly recommend this software to any consignment store - it's merely the best available.

Just concluded my first month using Simple consign and it was a great decision!

Apr 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love it! Great product so easy to learn and use.Customer service is fantastic!

Service is amazing

Apr 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: easy to use, service is so helpful when i need anything. Labels not printing or anything that comes up they get it fixed for you asap. You can see where your sales are from any computer.
Cons: I wish there was a moble app for processing sales .

We switched from another software company and we've never looked back. We LOVE Simple Consign.

Apr 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We deal mostly with Justin who is super helpful if we ever find ourselves in a bit of a problem....like when I went to print cheques and realized my printer wasn't talking to my computer. I also LOVE that it's cloud-based.....so I can log in from anywhere to see how the store is doing.
Justin aslo made the transition from our old software to Simple Consign....well, SIMPLE!
Thank you!
~Kristy

Easy software to use! love it!!

Apr 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm so glad I found your your software, and your tech support is great!!!

We are Loving on this Program and Service!

Mar 31, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were one of those old school consignment stores that hand wrote every inventory item as well as every every sale and payout - WOW what a difference. We are still in the learning phase but we are so very excited about Traxia Simple Consign Software and the service we have received from the great staff since Mid February .

We see that this system will save us tons of man hours as well as organize ourselves so we are more professional and productive in all aspects of doing business. Our Customers see this already!
The extra time we now have will now be spent on marketing our business in hopes of growing awareness and revenue sales as well as bringing us to the next level of technology effectiveness!
Thanks again for having a great product that is affordable for the small as well as larger stores.

Does Exactly what it's supposed to do!

Mar 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been with Simple Consign for 3 years. The people, software, technology is first rate. The platform has grown to accommodate our needs. Great Tech support team. Management is always available to us. The web based software allows us to monitor our business from any wear.

The Simple Life with Simple Consign

Mar 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: You don't know what you don't know...I was in business for six months before SimpleConsign was recommended to me by another merchant. I have saved so much time with streamlining processes using SimpleConsigns features. No more frustration and all the customer support a girl could ever hope for. The bonus is how impressed my consignors are with how organized I am, we can all be confident in our record keeping and focus our time and energy on building our business.

So Glad We Converted

Mar 29, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We recently converted to Simple Consign from another software. Even though SC is completely different, and has been a little bit of a transition, we are SO GLAD we switched. The information that we can now get, and the quickness and speed of getting the information has been amazing. One of the best parts of Simple Consign has to be the staff and their willingness to help. They NEVER get frustrated with us, nor do they complain about the number of phone calls they might receive from us. They are so patient and make the whole process appear seamless. That goes for everyone from Joseph and Deb in sales, to Wes and Justin in technical support. WE LOVE TRAXIA!!!

the best consignment software after researching the competition

Mar 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It is the simplest of all and and produces tons of info about the business in simple, easy to read format. Support is better than expected. When we call we usually get a real person with the answer immeadiately. If not we will get a return call within the next 30 minutes usually.
Also I like the fact that all the software is in the cloud and don't have to worry about any software updates or problems and have access anytime anywhere I have my laptop.

s

THIS WAS EXACTLY WHAT WERE WERE LOOKING FOR

Mar 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: THE CUSTOMER SERVICE IS WORTH ALL THE MONEY IN THE WORLD! THEY ARE SO PATIENT AND ALWAYS HAVE RETURNED MY CALLS WITHIN MINUTES. VERY NICE TO WORK WITH AND THE SOFTWARE IS EASY TO USE AS WELL! SO GLAD WE FOUND YOU GUYS!!!

Best Consignment Software on the Market!

Mar 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Her Majesty's Closet could not function the way it does without Simple Consign! The easy and user friendly design makes every day task simple and effortless. Everything that we need is at out fingertips whether we are in the store or out of state. The customer service is excellent! I have never waited more than 5 minutes for an email or phone call back. They always answer my question with a friendly attitude! I highly recommend this software!!! 5 Stars!!

Great Customer Service

Mar 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Simpleconsign has always been my favorite POS software for resale because of its simplicity. However, after a few interactions with their support team I found an even better reason to stay with them. There was an error with my credit card and I hadn't been charged for the software over a period of a few months. When support brought this to my attention I was prepared to tell them that I didn't have the money to pay for the back logged fees and that I would have to cancel my account. However, before I was able to tell them, they offered to waive the back logged fees and keep my account up and running paying only for the fees from that point forward. They ended up retaining me as a happy and committed customer. I am someone who NEVER writes online reviews but SimpleConsign REALLY deserves it!

Simple Consign is reliable and has met our needs with the customers and dealers.

Mar 28, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Easy to use. Easy to learn. Easy to teach to new employees. Quick to enter customer transactions. Very intuitive. Our dealers love Consignor Access.

Cons:
Since we're an antique mall, we need more robust reporting than we currently get. It takes a lot of work to get the reports I need to analyze my business

Great software with an excellent support staff

Mar 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We opened our consignment shop a little over a year ago. We researched many different programs, choosing Simple Consign, after much research and recommendations from other consignment store friends. We made the right choice. Simple Consign is exactly what it is SIMPLE. Easy to use and super user friendly! If you ever run across a problem or a question, customer service is just as user friendly. We haven't had to reach out to them much, but when we do they respond quickly and are as friendly as can be. I highly recommend Simple Consign!

Simple Consign software is Efficient & Easy to use

Mar 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments:
The Simple Consign software has made the consignment process very simple. From setting up new accounts, entering inventory, to checkout it has proven to be efficient, and reliable.

Simple and Brilliant

Mar 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: SimpleConsign is one of the 3 tools we use on a daily basis. It is so simple to use but not basic in any way! The reports I can pull through the system make tracking inventory, sales, consignor info a breeze. After almost a year of using it, I'm still impressed and have no complaints.

Great

Mar 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is easy to use and is very effective.

It is so easy to use, even with the employees

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love this program and have recommend it to other Flea Markets wish we could bar code scan but we absolutely love the program and everyone at Traxia

SimpleConsign FTW

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Super easy to use and so many features that it can accommodate pretty much any style of business. When you call them you get a human pretty much all the time who can pretty much solve any issue in a timely manner.

FABULOUS!!!! We love our Simple Consign and so do our customers!

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our conversion from another consignment software was sooooooo much easier than we could have imagined!

We love SimpleConsign!

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software has been very easy for us to learn and use! Our Bookkeeper loves the reports we can pull at month end.

This one goes to 11

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: SimpleConsign has all of the features our busy consignment stores need. It is user friendly, easy to learn and keeps in the know where ever I am.

Over the years we have needed help and have had questions and the staff/support has always been there for us, even on the weekends. They are a great team and since we are not the most tech savvy group, they have been very patient with us during our most panicky calls while they fix whatever it is that we called about.

The software also works great if you have more than one location. We have multiple stores, so checking for a customer if an item is available at another store is wonderful.

I have checked consignor balances, adjusted prices and entered new items- from my phone, sitting next to a pool! I don't have to be at the store 24/7 to know what's going on, I can login anytime and to me that is my favorite feature of all.

Great Support!

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have never called Simple Consign and not had my problem resolved quickly and courteously. They are the best and I highly recommend them to everyone! (Thanks, Dan!)

Hands down the best!!!

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used traxia since they first began and I am very pleased. I have used other softwears in the past and each has something unique about them that I really love but all in all Traxia is the best by far, no comparison.

Essential component of a highly regarded consignment business!

Mar 23, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: WOW. What can I say? If you want software that does everything, this is the way to go. It provides my consigners the ability to partner with me. They can track their inventory, review pricing, and see when their item sells and how much money is in their account. I am always confidant that I can answer any question and provide information on any item that has been in my store. All of my record keeping is done automatically. No stress at the end of the year. I highly recommend SimpleConsign.

Great Everything.....

Mar 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am not sure where to begin , I was looking for a a company that had STELLA customer service that was the top of the list, Simple Consign has exceeded my expectation. Ease of use of the software and ease of training was also a priority again they came out on top. I was also concerned with up-front cost's, of course they had that covered for me, I only had to buy some hardware and was up and running. Over the almost 5 years I have been with them I feel as important to them today as I did then. When I call tech service due to operator error on my part the voices on the other end are always friendly and helpful. Thank you for your great product, could not be as productive without it.

Life saving software...

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Being in the consignment business is not easy. Finding a POS Software that could help us manage our consignment business was even worse... until SimpleConsign by Traxia came along. Simple Consign seamlessly handles the unique trade environment of the consignment industry like a pro. We have never experienced a system outage, support is top-notch and the ease of use cut our time spent processing inventory and settlements by 80%. This time savings, a direct result of using SimpleConsign, has allowed my business partner, staff and myself more time selling and merchandise, instead of sitting in front of a computer for days on end. The result of using SimpleConsign? After 14 years in business. The first full year we used Traxia, our sales increased by 17.8%. Additionally, SimpleConsign literally saved the life of our business. The features and history tracking of the system allowed us to discover an employee theft situation. Had we not been SimpleConsign users, the theft would have went undetected and cost us thousands of dollars.We consider ourselves well-versed in the operation of a consignment and resale business. That said, we are firmly set on the fact that SimpleConsign by Traxia is without a doubt the best software for our industry.

Right Software; Right People

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been with SimpleConsign for the last 2+ years. Flexibility the cloud platform gives us is wonderful. We can check sales from home and address customers requests from anywhere. If I need to swap a computer out I just replace it, set up printers and open a browser to be back up and running.

Great product, family-feel customer service!

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am not a huge fan of change, but after meeting Joe and his team, the stress of switching software systems eased up. The process was quick and easy, a really smooth transition. My store is BOR, and we really love that we can track all of our buying as well as our selling with the option of consigning as well. It is a well versed system. If there is a feature that I feel could be added to the system, they are willing to hear my thoughts and consider creating the feature. Very pleased to be working with this product.

Fabulous!

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: SimpleConsign software is easy and intuitive. The customer service is excellent. Questions are quickly answered. We are very please we made the decision to go with SimpleConsign.

Excellent Product

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software was the only one we could find that did everything we needed it to do. Excellent and worth every penny

One year in and we love it!

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My resale store struggled thru our first 9 years of operation with a couple of different inventory programs. About 4 different times our programs crashed and my son-in-law was able to get them back up and running. The fourth time, it was the end. This caused lots of inconvenience and embarrassment as we tried to serve our customers. About three years before that, I had received a call from Simple Consign and told them that we were perfectly happy with what we had. In fact, I told them to quit calling me. After the fourth crash, I summoned up the courage and called them and said "sign me up". It is such a relief to have know that everything is backed up on their end and tech support is only a few minutes away. We've used them for the past year and I'm kicking myself for waiting so long to go with them.

We needed to combine 3 non profit into 1 store so the consignment allowed us to keep track of all it

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro on line
Pro great service
Easy to learn
They are able to add items to the program when requested

Great customer service

Mar 22, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am always so impressed with how accessible the folks at Simple Consign are... They respond quickly any time I have an issue!

SimpleConsign is a savior.

Mar 22, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am an artist with a small gallery attached to my studio. In the past keeping up with consignment sales and inventory was a headache and a costly endeavor. With SimpleConsign we have reduced the tedious task of inventory to a manageable task and are better able to pay our artists accurately and on time. SimpleConsign staff are friendly, patient and helpful. I highly recommend them.

Couldn't be Happier!

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After being consistently frustrated for four and a half years with another product, I switched to SimpleConsign by Traxia. I was immediately shocked by the user friendliness of the online solution. The fact that I could seamlessly work from anywhere with their cloud based system was enough to make my job so much easier. The productivity of my shop was also immediately impacted. It's the most user-friendly Consignment product on the market!

I can also not say enough about the staff at Traxia. They have always responded to my questions and requests almost instantaneously. We now have two stores running on Traxia and my business wouldn't be the same without Simple Consign. I can even watch both my stores perform with the simple click of a drop down button.

The transition and migration over two years ago was so much easier than I expected.

I highly recommend new shops and existing ones to give Simple Consign a serious look!

Truly a 5 star product!

Mar 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: With over 150 consigners and 40 artisans' inventory to keep track of Simple Consign by Traxia was truly an answer to our prayers. With the unique ability to enter multiples of an item (for the artists), vary the comission structure per item, and track everything down to the ISBN number was the clear favorite and proven to be a real winner for the three years we have used it. On the rare occasion we need tech support - they answer within minutes and the answers are just as quick (I will confess most of our issues are to user error!). I highly recommend Simple Consign by Traxia!

love love love!

Mar 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are so thankful for the patience of the customer service team. We are a group of women with a love for entrepreneurship, building client relationships, and sales, but we often feel very technologically inept! Traxia has made it so easy for us to navigate the techy side of our business and we are thankful for your team! We love the simplicity of the SimpleConsign!

Best Consignment Store Software and most amazing Support Team on the Planet

Mar 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used Simple Consign from Traxia for several years now and love the software. We are able to track sales, inventory and customers real time from our phones or PC's while not at the store. The reports are customizable and all payout information can easily be exported to QuickBooks.

When an issue comes up on a Sunday morning and we post on Support tab, we get a phone call back from support in minutes and get a rapid resolution.

They are always there for us with quick responses

Mar 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Whenever I have a question or concern they get back to me in a timely manner. They are always so nice and willing to help even if they questions are silly.....

Excited about the Opportunity!

Mar 20, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm just beginning the implementation process...so I can't give a complete review as an experienced user. I will say that I evaluated SimpleConsign against 3 other national consignment sales systems and chose SimpleConsign to utilize in my business because of its functionality, reporting and local customer service. I'm looking forward to automating many of the manual functions I've been doing at the end of each sales day.

New user and loving it!

Mar 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I began using this software a few months ago after my other software began to fail an no longer met the needs of my growing consignment store.
It took only about a day or 2 to learn before i was flying through the screens with ease.
The customer service for Simple Consign is exceptional.
They are always there with an answer whether through voice to voice or email communications.
I recommend this software to anyone I know that runs a consignment store.

The BEST Consignment Software a Small Business Owner Could Ask For!

Mar 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: With the complexity and variables that come along with running a consignment resale business, SimpleConsign POS system does an amazing job. I have had the best customer service experience with this company. They are very responsive and personable and understand that my success is their success, and vice versa. The software is simple and user-friendly, yet has a plethora of options to suit my needs. I am so happy I discovered this POS system!

Nearly Five Years of Great Service

Mar 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We reviewed several software companies when we decided to start a consignment business. After talking to other stores and hearing what they had to say about their software providers, we decided to go with Simple Consign. And what a great decision that was! The team has been with us all the way from start up 'til now, listens to our concerns, solves all of our problems (most of the time this means explaining what WE'VE done wrong), and is always there for us.

Traxia takes care of the details so I can focus on my customers

Mar 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After reviewing a number of consignment software programs I decided that Simple Consign would be the best fit for my company.
1. Software is easy to understand
2. The program is constantly undated
3. Person to Person tec support is as close as the phone
4. Tec support always treats you professionally and is their only priority
5. Traxia is open to suggestions
6. Traxia is a small company so you become family to their organization
7. When calling for assistance you may get help from the head of support or the president of the company, they work as a team
8. Training is available to you as a group, conference call or individually, they will do whatever is necessary to make you operational
9. Emails from Deb keep you informed and current on the company and upcoming events
10. Traxia is committed to helping you work smarter

I have been using SimpleConsign for one year. I began using it when I started my company.

Mar 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am extremely please with SimpleConsign programming. It was easy to get started and their training was perfect! One of the best parts of using SImpleConsign, their support team is highly knowledgeable and they seem to get my questions answered right away. The problems I have experienced are not ones related to SimpleConsign software but my computer and printers and they are still willing to help. There is no way I could run my business without this program. The start-up was easy enough for anyone to do!

SimpleConsign is one of the main reasons we are still in business

Mar 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: SimpleConsign has all of the power and features of other more expensive solutions without having to spend thousands of dollars to purchase, train and implement. We love the fact that it is a cloud application which relieves us of needing a part time systems admin to maintain our software and hardware.

The staff at Traxia is knowledgeable , professional and friendly as can be. They take a lot of pride in SimpleConsign and it shows in the way they approach providing the best customer service possible.

Highly recommend

Mar 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using Simple Consign for two and a half years and couldn't be happier. It takes the guesswork out of the "math" portion of the consignment business and truly is simple to use, making employee training a breeze. Customer service is excellent and they provide as much training as you or your staff need. For me as an owner I love all the reporting capabilities and my favorite aspect is being able to access both of our locations from my iPad or home computer. I can't imagine using any other consignment software product.

Fantastic Product and Even Better Service

Mar 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Simple Consign is fantastic, it's easy to use, easy to train on and consistently solid in performance. We get rave reviews from our consignors on the consignor access feature which makes us very happy! We couldn't ask for a better product and anytime there is an issue the staff is responsive, knowledge and goes above and beyond to resolve the issue immediately. They keep updating and making things even more user friendly. We use it when we go to outside events as well as directly in our store. They truly care about your business and you the person.

Simple Consign's #1 Fan

Mar 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Simple Consign is the best module for our consignment company to manage our multi-store inventory.
There are tons of great features built into the POS and Inventory Module. Creating reports is simple and there are ample options.
The customer service I have received from Traxia is the best I have experienced from any company I have dealt with-- in my business or home life!

Great software for the consignment & resale industry!

Mar 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are so very happy with SimpleConsign by Traxia! The program is very easy to use and provides all the features we need specific to our industry. We appreciate that the program is web-based, so we can run reports and work from home when we need to. And, their customer service is TOP NOTCH! We have only had a few times where there were some small hiccups and issues, but every time the support staff has resolved it quickly, even after hours.

Finally!

Mar 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've had my store, Cracked Vessel Vintage, for 3 years, and in that entire time I've been searching for an inventory /POS system that works for my type of business. Everything I tried was geared to companies that sell 50 of the same item, and I am dealing with thousands of one of a kind things. The few products I came across aimed at antique and vintage sellers just didn't have the functionality I wanted. Then along came Traxia, with SimpleConsign, and my problems were solved. I've even managed to customize the program to integrate the 5 websites I sell on alongside my physical store, so I can see all the inventory and earnings in one place. The "cash register" is very easy to use. Customer service is super responsive, with a tiered help system in which you can escalate your own issue in case it's an emergency. They have gone out of their way to help me bend this product into exactly what I need, creating specialized reports for me and adding various bells & whistles. My one and only complaint is that there isn't an app or a true mobile version of the site; this would help me greatly when I'm selling at our local street fair or swap meet. Everything else is spot on.

Excellent consignment software with excellent customer service and industry engagement.

Mar 18, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As with all new software, there is a learning curve, and honestly things you don't like or wish were different. That being said, the Traxia team worked hard to address a majority of my wish list and complaints, always quickly and professionally. I have used 3 other software providers for my business and this is by far the best product out there for me.

I love simple consign! It's so easy to use, and the customer service is excellent!

Mar 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software is very user friendly! It offers a variety of useful features for all types of consignment stores! They offer a training session that I found to be very helpful, but I was pretty much able to figure it out on my own, since it is so simple to use! I would definitely recommend it to any one looking to start a consignment store, or upgrade their current methods!

We loved this software from day one! Customer service has always been exceedingly above and beyond!

Mar 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been with this software company for over 2 years and never had a time that our service has been below our expectations. As a matter of fact, they have always handled every issue (the few times that we have had any) exceptionally fast and with a great attitude. It means a great deal to us and our 260 vendors!!

Simple!!!!

Mar 18, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Great product so simple to navigate and gives information that I have always wanted to know about how my store is operating.

Love IT!!! So glad we chose SimpleConsign - the name says it all

Mar 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It is very user friendly. I really love that it is web based so I can access my reports and terminal from anywhere. When an employee has a question I just log in and fix it. Plus I can watch my sales while I'm not a work. Their customer service and sales associates are awesome and they have lots of training opportunities if you need more help.

Quality software and a vital component to our business model

Jan 12, 2016
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: SimpleConsign is indeed simple - and that's important in a business where we're dealing with a huge number of vendors and customers. We had a wish list of capabilities we were looking for in our solution and SimpleConsign was the only one who could handle it. Being cloud-based is a real benefit - not just in minimizing our startup costs but access from anywhere, any time and from any device; this is necessary to our business model and as a value-add for our customers. Training time for new users is minimal thanks to straightforward and thoughtfully designed user interfaces. Support has been insanely responsive (even when we say it's okay to get back to us in a couple of days we hear back in less than an hour in most cases).

Cons: No complaints. We haven't found anything that we needed that it hasn't done and support has been top notch.

Recommendations to other buyers: Define your needs first - there are a number of offerings in this space that have the same basic feature sets but some that go beyond the ordinary. If you're looking to do something different, or differentiate yourself from your competition this will help reduce your options. Take advantage of every demo and put each through your own use cases and don't be afraid to ask the vendors the hard questions.

SimpleConsign - makes business easy.

Jan 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very powerful with simple and self-descriptive interfaces - there's been little we've a) wanted to do and it can't handle and b) couldn't figure out just by looking at the interface. The program is thoughtfully designed for vendor management and point of sale, and being cloud-based minimized our startup IT costs considerable.. While we sell on consignment we're not a consignment shop and SimpleConsign has become a strategic part of our success. Support is insanely responsive when we do have questions (no problems to date from the software, but some Windows 10 upgrade quirks) and they follow up.

My research led me to this software to run my consignment shop

Dec 12, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Opening a new business is a scary proposition in this day and age. As I was researching software, I wanted 2 things; it had to be easy to use and operate(not being very tech savvy) and it had to provide accurate tracking with the ability to offer my customers something that my competitors did not have. Simple Consign provided me with this. The consignor portal is pretty slick and my customers really enjoy being able to track their items. This gives my customers accountability and transparency that my competitors do not offer. Simple Consign support has been very helpful, I appreciate the responsiveness of the team and their patience in dealing with my technical issues.

Finally able to track inventory

Nov 24, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The best part of Simple Consign (other than its stellar customer service) is the user/software interface. The cashiers fear of doing something new quickly evaporated by Simple Consign's easy to use layout. The many available and custom reports make the back office bookkeeping much better than our old paper and spreadsheet system. If the staff are happy, I'm happy.

Cons: We had a rocky start getting all the right hardware, but that's because we didn't buy it all from Traxia. I wish it would have a built-in time clock for employees. We are still trying to perfect a way to charge our non-members a $2 monthly fee only for months they have inventory in our stores.

Recommendations to other buyers: Have a very clear list of your needs. Think of everything you do and want to do, then ask questions.

Excellent Product

Nov 12, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is an excellent product for a consignment shop! I was originally going to try to do it all manually but when I saw what this software can do I'm like no way am I going to struggle with keeping track of all of this manually. It's perfect to input consignors, track inventory, see your daily transactions and see what is selling and what is not! Totally love this product and the customer service is amazing. I think I must of called 20 times the first day and they helped me every single time and they call you back right away! Love this product and would recommend this to anyone who has a thrift store or consignment shop it's perfect!

Intuitive, easy to use. Met our needs beautifully.

Oct 31, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great customer service, affordable, checkout was quick and accurate. Easy to train cashiers to use.

Cons: Minor but would like to be able to personalize header/footer. Looking forward to a mobile option.

Recommendations to other buyers: Generous trial period, customer support was terrific.

Great Customer Service and Easy to Use

Oct 16, 2015
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The POS is extremely easy to use. There is also a rewards program incorporated in the POS that has saved us time and money. The Customer Service is excellent. When we have concerns or suggestions, we are contacted immediately and the issues are addressed if possible. They have listened to our needs and implement those needs when it is possible.

Cons: There are still a few areas that we would like to see changed or improved. Some of the printing issues have been a problem, but have been addressed. We would still like to see a sequential consignor numbering system, instead of a random number.

Recommendations to other buyers: We transferred from Liberty. We were all very familiar with Liberty, so we had some stresses in the transfer, mostly just training 40 people on a new system. We tried it at our smallest store first, to work out any problems and when we felt confident that this was the right system for us we made the switch. I would probably just convert one store at a time instead of doing 3 in a 3 day period.

Greatest Consignment Software!

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and outstanding customer service. I never feel I am calling another company, but rather an extension of mine. The Simple Consign team is always readily available to help in moments notice and make some of them most seemingly impossible tasks easy. They certainly remove the worry of the software out of me, which allows me to focus on my business instead.

Cons: The product is really great and I truly have no complaints about it.

Recommendations to other buyers: If you are in the market for a resale or consignment software, don't waste your time. I promise, you'll be glad to choose this one and the team behind it.

Easy to Learn and use

Oct 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We had looked at this software 2 years ago and liked it, but we have a unique situation with our consignors and craft clubs. We looked at the software again this spring and found they had made some changes which made it easier for us to use the software. We were able to assign our consignors an ID number and attach them to the corresponding club. Our questions have always been answered in a timely manor and the staff is very helpful. We are very pleased with the software.

Cons: I cannot say there is anything that I don't like. I would like have some report options modified and have made a request for this. They will do it as soon as they are able. I find the company very good to work with.

Recommendations to other buyers: Ours is a very unique situation with two tiered consignment. I have not found any other stores with this situation so I can't offer recommendations to them. I will say that we have been creative and adapted the software to our needs. I like the online feature vs. buying a software package. It allows SimpleConsign to be always evolving and seamlessly upgrading their product. That is a big plus.

I couldn't be more pleased with the flexibility of this product.

Oct 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: My favorite part of this program is its flexibility in entering inventory. The professional customer service is the best I have seen and you couldn't ask for better tech support.

Cons: I have not found anything I don't like about the program so far.

Recommendations to other buyers: Consider the time it saves you verses an alternative product and imagine how much extra you can do with that time. I know my sales have increased so it pays for itself plus.

Functional Software Reasonably priced & Easy to Use

Sep 30, 2015
3/5
Overall
4.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
1.5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: The software is stable and resides in the cloud making it easily accessible from any location. Pretty straightforward to use and ideal as an antique mall software.

Cons: The vendor is slow to adopt suggested changes for seemingly easy fixes such as assigning fees to online banking options or adding international addresses. Worse is the fact that consignors are able see other consignors daily sales throughout a given month until the month is over.

Recommendations to other buyers: Consider looking elsewhere if online and international sales are a big part of your retail business.

SimpleConsign for the best customer service!

Sep 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service is the best that I have ever experienced. Every email, support ticket, and phone call has been answered quickly and effectively resolved any issue I may encounter. The interface itself is easy to use. Almost initiative in the way that if I think something should be "right here" it usually is. My 70 year old Grandmother has learned how to check people out with out a problem! The reports section allows for all the data collection I could want. I am easily able to compare sales over time periods, figure out consignor portions, sales tax, fees. My current favorite feature has to be calculating the top ten consignors, bottom ten, what percentage of their items sold, ect.

Cons: There isn't a single thing I would change! Last year there were a few features I would have noted here, but in the last update, all of them were added!

Recommendations to other buyers: When trying to pick out software, I looked at a variety of options. Overall, I decided that SimpleConsign was right for me because they were so responsive to questions, they were easy to contact, and tech support is always right there when I need them.

Simply satisfied with simple consign!

Sep 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to use! I am seriously bad with computers, but I manage to maneuver my way through the program easily! There are some great features that really make life in the consignment business easier!

Cons: The only thing I don't particularly like is having to pay more for consignor access, but I just have the basic package, so I don't know much about the features that are provided with the other packages, it may very well be worth the extra money.

Recommendations to other buyers: I highly recommend using software to help manage inventory and consignors, and point of sale!

Best on the Market

Sep 14, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: *Quick response from tech support *Ease of use with multiple stores *General ease of use regarding input and organization

Cons: We really had very few issues - there are some reports that we would have liked, but were not able to put together through their options, but we could usually come up with something that did the job

Recommendations to other buyers: I have been in the consignment business for 10 years and have had 3 different consignment software programs over that time period. SimpleConsign is by far the easiest, most accessible (let's face it - we as business owners need to be able to see what's going on from wherever we are these days), and has the best tech dept out there (quickest response time and they can basically take care of any problem remotely). At the time of transition to SimpleConsign, we had 2 different softwares in 2 different stores (due to a recent purchase of a store) and both switchovers were done with very few issues and no loss of data. If you are a new store, then start with them from the beginning. If you are considering a change, then no need to worry - they will take care of everything and you'll wish you had done it sooner!

We Love SimpleConsign

Aug 29, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can always talk to someone when I need help. I can shoot an email and get an almost immediate response. If I emailed the wrong person they get me in the right direction immediately. They worked around our needs. I love the very low start up cost and also the fact that I don't have to back up ANYTHING, it is all saved for me somewhere secure!!!! The very best part - the pricing, its black and white, no extra fees EVER

Cons: Sometimes there is a small glitch here and there but what software doesn't have that. It always gets fixed fast!

Recommendations to other buyers: If you are looking for a simple program that allows you to customize almost every aspect this is one for you. The best part is if you don't like it your not out much money! Also it would be super easy to import your current software data.