Who Uses This Software?

Serving consignment, thrift and resale shops, also antique malls. Perfect for new stores. Also offer free data conversions from other systems. Signed 1,000's of users in the US, Canada & elsewhere.


Average Ratings

237 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
    See pricing details
  • Pricing Details
    $99 to $199 a month depending on your needs.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Traxia
  • traxia.com/
  • Founded 2009
  • United States

About SimpleConsign

Manage your consignment, thrift, buy outright shop or antique mall from anywhere with our detailed web based resale software. SimpleConsign provides unlimited POS, plus complete customer, consignor and inventory management. All updates, tech support, training and data transfer is offered free. Were perfect for stores with multiple locations offering Quickbooks integration, robust reporting, real-time consignor/dealer access and more. Our reviews from consignment shop owners say it all...simple.


SimpleConsign Features

  • Consignor Management
  • Customer Database
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Point of Sale (POS)
  • Pricing Optimization

SimpleConsign Reviews Recently Reviewed!


Took my business to the Next Level.

Aug 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple Consign helped me stop running my retail shop like a "multi-family garage sale". I no longer had to keep tags, tally consignor accounts manually using paper tickets and manually calculate and write checks at the end of each month. Game changer for me.

Cons: I don't love the fact that I have to pay for this service every month FOREVER for as long as I'm in business. But I realize it's become part of the cost of doing business and is the way the software industry is headed as a whole. I also still feel the aesthetics and functionality of the online is cumbersome to customers and not as seemless as I thought it was going to be when I added that service. Reports and sales data are not truly integrated together. I still have to run separate reports to get total sales data. I like that it's tied to the same inventory bucket but it would be even more helpful if those sales also showed up when I run sales reports through simple consign. It's also not as clean and shopper friendly as it could be in the way it sorts and places inventory into the category buckets. It still feels somewhat like more of a glorified Craigslist site, than a fully modernized professional online store. Not having the ability to have drop down menu items for customers to select apparel in different sizes or items that have multiple color options is not ideal. Having to do a complete separate listing for literally every single color and size of an item junks up the online store, makes shoppers have to scroll through a lot of the "same" to see unique items. Perhaps the answer to this is more categories in the long run, but that isn't ideal either. Perhaps since my shop isn't a typical consignment shop, I'm the only one with this issue?

Overall: There are still a lot of features that I just haven't had time to learn how to use. I personally don't do well with "on-line training" and haven't taken the time to do all the training that's available. But the helpdesk is very responsive and normally helps me resolve any issues I'm having in a very timely manner. Thanks for that!

Love the software... wish it a few more options and a cell phone app for consignor and business ownr

Dec 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
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Pros: I love the bar coded price tag system that allows the consignor to enter their items into their inventory themselves. Love the bar code price tags (much more accurate and faster checkout process). Love the online account for the consignors to monitor sales. Love that it is a web based system so we don't have to rely on an in house computer (that could crash). Love that the software is accessible anywhere. This feature is particularly helpful for the business owner who has the capability to check sales reports, etc.. when not at the store.

Cons: There really needs to be a Simple Consign iPhone app both for the Consignors and for the business owner. The current system is only accessible through an internet browser on a cell phone (which limits the size of the pages size and is also very slow). A cell phone app would be very helpful especially when introducing the system to a new consignor.

It would also be nice to be able to set a discount on a consignors account (by the day and by the hour) instead of just by the day. It would also be nice if items that are entered into inventory by the consignor would have the exact time they were entered for each item and it wold also be nice if the items that have had the tags printed out were able to be marked somehow so that we could tell were a consignor left off when entering and printing out there tags. When a consignor pulls out: it would be nice if there was a way to classify that consignor as "inactive". It would be nice if consignors who are currently in the store are classified as "active" and those not in the store are inactive. Would also be nice if there was a way to email all of the "active" consignors at once through the software or Cell Phone App (if there was one). When looking up a Sales Report or a Transactions stat it would be nice to have a "Today" button that would take you straight to todays sales and transactions instead of having to go in and pick the beginning date off the pop up calendar and then pick the ending date off the popup calendar. The Cost.

Overall: Much easier to inventory and check customers out. Much easier to manage consignor's sales and payouts than anything other software I researched. Also the fact that it's web based eliminates many reliability issues that can effect other similar systems. Much easier to track sales and trends throughout the day, month and year.

Stop looking for a new or different consignment/resale software YOU JUST FOUND IT!

Aug 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I've used this product for 3+ years. Love it!! I've been in business for almost 14 years and switched from a company based out of FL that was horrendous, but the best available at the time. This software company has been a lifesaver to my business and I am so grateful to have found them. My customers have noticed and love the change!!

Pros: Extremely easy to use If (and rarely) would you need support these guys/gals are the best and enjoyable to talk to. IT guy who? I no longer need one You can search your system to find out what you priced a similar item before and then just click "Add Similar" to quickly add that item. Love the accessibility of the software on my phone using their app. Easy to keep track of multiple stores I can track my customers shopping habits several different ways Customers are always amazed at how I can search my store's inventory at any given time for Raiders, Grandma, Grandpa, Dr. Seuss or currently Paw Patrol items. Makes doing returns extremely easy End of day closing/balancing of books is easy I love being able to print one to a hundred tags at a time There is a credit card processing company associated with them although I don't use it as I am still loyal to my processor from years earlier. Plain & Simple: just good people running a good business for people working hard like you & me.

Cons: To make it perfect: Seriously feel like I'm living in the early 90's with all my post-it notes for different people wanting/looking for certain items and wanting a call when I get them in. A way to help me keep track of some sort or "Wanted Items" and then when I entered that item it would alert me that "so & so" is looking for that item would be SWEET!! There's not great loyalty program linked with this (still using an outside source that I'm extremely happy with)

AMAZING company! The BEST in consignment software!

May 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: My team at Taylor Bug¿s loves the system because it is easy to use. They think it is super easy to add store inventory and the option to search for consignors and customers. I am thankful for the value that we also receive for all the services that are provided! From the moment we contacted Traxia I have been SUPER IMPRESSED and pleased! I know the importance of partnering with companies that uphold high standards of quality and customer service. Being a customer for 2 years I have been amazed at the customer service that I have received in all areas and at all times! I am so thankful for the years I had doing it `old school¿ style as it has helped me appreciated the complexity and possibilities that are offered with systems such as Traxia. They make a small business owners life possible, efficient and accurate!

Cons: After doing inventory with hand written tags for a year I switched to a download template software. It was AWFUL! I then came across Traxia SimpleConsign on-line. After reading the reviews, assessing the costs, and using the trial version I knew that it was a perfect fit for my store! With over 1,000 consignors and 11,000 inventory items my store is able to provide records that were not even possible with our pencils and paper method. We are now able to offer store credit, cash and even a combination of the two! It is amazing to be able to search items that may have lost a tag, look up records of previous sold items for pricing points, pull reports and track new and consigned inventory, enter inventory items from home if needed, view store information/reporting on my phone just to name a few. I also love the Help Desk option they use to 'view' our screen and help instruct and/or set up. And the best part is the company continues to excel, grow and create updates for its current and future clients.

Recommendations to other buyers: Partnering with Traxia has been one of the BEST decisions that I have made for my business. I am confident that my next adventure (adding the opportunity to sell items online) will be possible in the future for my store! Fingers crossed!!! It is such a blessing to know that Traxia Simple Consign will take care of me and all my small business needs! I love that they have helped me grow my business and are ready with the systems in place for our future growth! Thank you Traxia Team for all you and your company do. Your service is recognized and appreciated by our team at Taylor Bug's in Hueytown, Alabama!

More than I need but everything I want

Aug 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: The best thing about this software is the ability to run reports for my vendors at the drop of a hat. I have a vintage collective and have 40 vendors who sell at my location. I do all the book-keeping for them and some of them are very disorganized. As long as I have put good and thorough information into the system at the time of the sale, including notes if necessary, I can go back at any time of the year and look up the sale and see what the circumstances surrounding the purchase were. I also love the online look up tool that the vendors can use themselves. Saves me TONS of time in phone calls answering questions about daily sales. Total lifesaver. Plus I push that expense back onto my vendors so I don't have to absorb that cost.

Cons: some of the terminology absolutely doesn't apply to my business model and there is no flexibility in changing it. I also would like a bit more options when it comes to running a custom report. I have a very limited capability to define my own parameters for sales reports other than the "canned" reports already built into the software. MAIN COMPLAINT: NEEDS AN APP FOR THE PHONE /TABLET ETC~!!!

Overall: I've been using SimpleConsign since I opened up my business 5 years ago. I have toyed with the idea of switching to shopify as it has a few bells and whistles that Simple Consign does not. Namely an app and also a bulit in website builder. However., the online access tool far outweighs both of those conveniences and until someone can compete in that aspect, I will remain a loyal customer to Simple Consign.

Vendor Response

by Traxia on August 22, 2018

Elizabeth,
Thanks for taking the time to leave a review and thanks for 5 years of partnering with SimpleConsign. We're always interested to hear what our customers need so we appreciate you sharing. Hopefully, we'll be able to earn 5 stars on everything for you soon!
Your loyalty matters!

Simple Consign Review

Aug 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to split consignor payouts between in-store credit and cash payout (for which I have different splits). For example, my consignors receive 40% of their item sales if they take their credit as cash, or 50% of their item sales if they use their credit for in-store purchases. SimpleConsign is the only software system on the market (that I've found so far) that makes it easy for a customer to use some of their credit in-store and then take the remainder as cash.

I also like the specificity of the reports feature, and how easy reports are to customize.

Cons: I wish the software linked with QuickBooks Online.

I wish there was a way to view Consignor Credit AND Store Credit (from returns and gift card balances) on the same screen. As it is, it is hard to explain to customers and train employees why we don't always see their store credit when checking their consignor credit.

I wish Store Credit was listed when consignors login to the online portal to check their account.

I wish that the status changed from Active to Sold when store-owned inventory quantity reached zero. As it stands, the status remains Active while the quantity changes to zero.

I wish SimpleConsign integrated with Gravity Payments.

Capterra-loader

Early Adopter Here

Aug 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very intuitive. We switched our software over from a piece-built Access system back in 2013, and there was a learning curve for staff, but it went very smoothly. For a high-volume consignment based store with over 7,000 consignors, I can't imagine using anything else. Additionally, being cloud-based means that when we have technological complications on one computer, we still have functionality.

Cons: There have been a few tweaks and customization changes that we have requested from the company that either haven't happened or have taken a long time to implement. Please understand, this is a minor issue, and they have become a very large company so we don't expect special treatment. The fact that this is the thing I like "least" is more testament to how great the bulk of our experience has been.

Overall: We've been very pleased with everything about this software. Most importantly (in my book) their customer service is VERY responsive and extremely helpful. Considering how much our operations rely upon their interface, any downtime would be catastrophic. The handful of times that we have had issues, they really have dropped everything to work with us to get it resolved in short order. That means pretty much everything for our store.

Vendor Response

by Traxia on August 14, 2018

Thanks so much Eric. What a terrific review! We really appreciate you taking the time. We tweak and make changes to the system based on the number of requests we receive for a particular feature. We truly want SimpleConsign to be a customer-driven system. Believe me, we're listening to all of your suggestions. Thanks again.

Consignment Art Gallery

Aug 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of access to information. I have 169 artist/consignors and being able to access their sales and inventory at any time is extremely useful.

It took an incredible amount of time and work to enter all the inventory in my gallery, but I now know that I hover around having 11,000 items on hand.

Cons: As a consignment art gallery, entering duplicate inventory items (keeping the same SKU) for a particular artist requires having two consignment tabs open to verify the correct SKU. For example, I need to add five mugs for artist/consignor 103, I type "Mug" as the item, and the software will give me every single mug that I have in the gallery, not just those that belong to that artist/consignor.

It would also be helpful to be able to print out a full invoice for all items received, including those added to an existing SKU. We are able to view and print stickers from the "batch" but not print out the batch itself.

The other challenge that the software presents is keeping track of sales and in stock quantities of items that the gallery owns outright. I have 4 or 5 vendors from whom I wholesale buy items monthly. I've configured a report for items sold for a specific vendor over a period of time, but I would like to be able to access that information easier, especially on hand quantities.

Overall: SimpleConsign literally saves me at least 10 hours of bookkeeping each month.

My artists love the Consignor Access which frees me from having to email statements, saving me additional clerical hours.

I also like remote access, so I can see how my business is doing while I am off site.

When I travel, I seek out businesses like my own, and have had several conversations with gallery owners, singing the praises of SimpleConsign.

Look no further, this is the software you need for your consignment business!

Feb 06, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: After using a company for 10 years that claimed to be "The Resale Industry's Favorite Software System" I got wise and switched. I had been searching for a few years and finally came upon Simple Consign. If your just starting out, use this one! If you're wanting to switch, switch to this one - it's simple and I had over 6,000 consignors to switch over between 2 stores. After switching to this company I can see where every dollar that I make or payout is. Payouts are easy to track and this software won't randomly mark items down. I have been using Simple Consign for 9 months and I am in love!!! If you have a question/problem call them and they'll help. They go above and beyond to help you and don't have unrealistic customer service hours - they'll help you when you need it. The whole team is great and you can tell that they genuinely care about your business. In the short amount of time we've used Simple Consign the owner has even come to visit our out-of-state store.

Features that are priceless to me include: everything is on-line so I can be on vacation and pull up on my phone the progress for the store on any given day. I run our Facebook page and if someone comments on our page asking about products we may or may not have in the store I can log on (while sitting on a beach anywhere) check our store's inventory and respond to their question in a timely manor. I love how it stores prices that I have previously priced something so I can price consistently or train someone else with ease. This feature works great if you have multiple locations so you're not pricing items differently.

There's a lot to learn, but it's pretty simple and fun to explore all the features.

2 things that I wish Simple Consign did that it currently doesn't is: 1) provide a type of "want list" for people that are looking for a certain item and would like to be called if we get that item in. and 2) let my management team see how sales are progressing throughout the day and see end of day reports without them being able to see what we've made the entire week/month/year or what we owe consignors or anything else that isn't relevant to them.

Overall since using Simple Consign it has taken a huge weight off my shoulders and let me become more of an owner and less of an operator.

We've used Traxia two years in a row for a one day swap that raises all the funds for our non-profit

Dec 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pros: Ease of use - with initial help from Simple Consign's team, the system is super easy to use. They also have good documentation. I have had questions about the reports, but again, all my questions were answered and the reporting functionality is exactly what we needed.

Reliability - with our entire budget resting on a one-day sale, having a system that's reliable was crucial. Working with their team, we built in a back-up system of wi-fi redundancy, but fortunately didn't need it. Not once did we have a problem with our internet, or the service.

Customer service - the Simple Consign team patiently answered all my questions. And our big event was on the weekend, so they noted it on their calendar and prepared their tech support staff for my call, just in case. Didn't need any help. The system worked beautifully.

Cons: Cons: Wish it was easier to email people from the system. I'd like to be able to send an email prior to the swap to all the consignors in the system. This means exporting all the users and emailing from another system. Not as easy as it seems it should be. I'd also like to be able to send a system wide email giving people access to the consignment portal, but deciding whether or not I want to reset everyone's password. Currently it automatically resets. Seems like it could be more flexible here.

Overall: Reliable easy to use system with great customer support. Will definitely use again.

Best System I've Used

Feb 25, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using SimpleConsign by Traxia for almost a year and I have been beyond impressed since my first initial contact with the company.

The software does absolutely everything (and then some) that I need to smoothly run the technical aspect of my store from printing labels to inventory management to vendor management down to the POS system. It does so much stuff that I haven't even actually used all of it yet. I also really like that I can custom create any type of report I can conceive of.

I love that it is web based so that I am not tethered to my storefront to complete work tasks. I can literally lay in bed or be at a customer's home and use the system while it's still running and working at my shop.

The other thing that I love about it being web based is that I don't have to worry about having to be troubled by doing software updates or have to fear any data loss... ever.

It is very user intuitive and doesn't require pouring through technical manuals to figure it out. It really is, in my opinion, simple as the name infers. They offer free interactive classes as well to help become acquainted with the software which I found extremely helpful. I've also been able to pick up the phone at any time and talk with technical support to ask questions and get help or advice (at no charge).

The customer service has been nothing short of stellar. The SimpleConsign - Traxia staff has literally made me feel like I'm part of a family. I like that they are not some big "corporate" type of company... meaning, I never feel like a number when I contact them. They call me from time to time just to check-in to see how I'm doing and offer their help. I have even received personal hand-written holiday cards from the staff. It's the little stuff like that that speaks volumes to me. I have secretly hoped that they don't get bigger as a company so they don't lose the personal touch.

Honestly, there really isn't anything negative I have to say about it. What I've noticed is that if anyone has anything that they are not particularly liking about the software they seem take those comments and suggestions to make improvements to it. They always seem like they are looking for ways to improve and make things better/easier for us.

Great Software!

Aug 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly - visually clear, logical, and well organized.

Customizeable - easy to adapt this system to our specific needs, run custom reports, use some features but not others etc.

Cons: Updates often seem to change layout or visual details that seem unnecessary - eg: fade effect on calendar setting, while there are other features we would love to see updates on to improve function eg: ability to discount multiple items at once, but not having to discount the entire sale. Or the ability to see trends of sales data on different time frequencies - monthly, yearly, etc instead of just "all time".

However, some changes that we have wanted to see have been implemented, which is wonderful! eg: search function in brands feature.

Is there a connection to QuickBooks?

Overall: Great experience - the product and customer service is wonderful!

Vendor Response

by Traxia on August 22, 2018

Sara,
Thanks for taking the time to respond. We appreciate you titling it "Great Software!" We do connect with the installed version of Quickbooks and we're working on an integration with the online version as well. Check with Tech Support about discounting items at the time of sale. Again, thanks for taking the time to give us a 10 out of 10!

Capterra-loader

Time Saver

Aug 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I used to have to take a picture of a dress, download it to my computer, upload it to our website, write down the description, item number and price. Then when the dress sold, I had to go in and manually remove it from my site. With SimpleConsign, it was just that-SIMPLE! I can use the app on my phone to scan the tag on the dress and take a picture. Everything would automatically go onto my website and then be removed once the tag was scanned for purchase. This saved tons of time and also assured us that anything on our website was still in the store when customers would call or come in to see the item.

Cons: It is not that I didn¿t like aspects of the software, it is just that I was used to using my old software and change can always take some time to get used to. I wish I had started with Simple Consign when I first opened.

Overall: The best part of this company is their support. The staff is always friendly, patient and most importantly, available.

Capterra-loader

i LOVE Simple Consign!!

Sep 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I tested out about 4 or 5 other POS systems before choosing Simple Consign, and the main feature I needed was having a set-up that would link my in-store inventory to my website. I needed a system that would easily allow me to keep my items in sync, and Simple Consign does it seamlessly! Plus after having looked at several other systems, I just liked the look and ease-of-use of the Simple Consign Back Office. Also, I LOVE that all of my info in in the cloud, so if I am away from the office, and need to know something, I can look at it on my phone! So cool!

Cons: Well, in the beginning, it was that it wasn't completely compatible with MAC computers, but they fixed that!! So..... Nothing!

Overall: I have had a great experience with Simple Consign. Every time I have needed to get help hooking up a printer or had any questions about how to do something, I have always been met with the nicest, (and most patient) people! They never make me feel like I am asking for help with something I should be doing on my own, or that they would rather be doing something else. Simple Consign has a GREAT customer support team! And you can't that about all companies!

Vendor Response

by Traxia on September 06, 2018

Wow Carrie! Can you see us blushing? Thanks so much for the fabulous review! We're thrilled you are thrilled with SimpleConsign. We so appreciate you choosing us to partner with you!

We love Simple Consign!

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Usability - friendly interface makes learning easy. Whenever an update occurs, we also receive an email and any changes often give us new tools to benefit our customers' experiences.

Cons: We occasionally have issues with payments. The option to pay with a check does not require a check number which would be useful to us in catching mistakes at the counter.

Overall: Simple Consign makes our employees' daily life so much easier. The program allows us to keep our store inventory organized between two shops, makes checkout a breeze, and lets us track customer spending and credit. It has a straightforward interface that is easy to learn for new employees. Plus their knowledgeable customer service is always willing to take time to troubleshoot problems when they occasionally come up. The program is an essential part of the organization key to our shop!

Recommendations to other buyers: Keep up the wonderful work!

Capterra-loader

Good software for volunteers

Aug 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our staff is completely volunteer, with the preponderance what is considered "elderly". (I don't think of them/us that way, but chronologically, it's true.) They have used Simple Consign for over a year, now, and have become completely comfortable with it. Most volunteer only one day a week, so the ease of use is paramount.

Cons: We have a monthly sale by color the last 4 days of the month we're open, and the color goes for a single price - there is no way in the software to automate this - it allows for only percentage discounts. With the confounding factors of age and infrequency of occurrence, this has really been our only problem that has not been fixed immediately with the support staff.

Overall: Our experience overall has been great. The reports are easy to run and the few that we've had to develop have worked well. Even though we use an external credit card processor, the interface with the software is easy to use.

Vendor Response

by Traxia on August 08, 2018

Bill, thanks for your great review! We really appreciate you taking time to let others know about SimpleConsign. Tech Support also looks at our reviews and keeps notes of customer requests. We love feedback from our wonderful users!

Perfect for Small Businesses or First Timers

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We are a small family run Artisan Gallery & Consignment Store, we had been looking at all types of POS systems for our business. We had looked at at least 10 different systems until we finally found SimpleConsign. When we looked into it, not only were they reasonably priced since we were just starting out we didn't have a huge budget and had all of the features we could ever need plus a few more we have found ourselves using. On top of detailed sales tracking and inventory, you can integrate with QuickBooks, you can get all types of reports for taxes, market research, and quite a few we haven't even tried yet. The customer service is STELLAR, very friendly, always ready and willing to answer any question we might have, from the tiny ones about what a button does to technical problems. The system is web based, so we don't ever have to worry loosing our information because most of it is stored in the cloud, so if your power goes out more than likely you won't lose your work, in my experience. I would recommend this POS system to anybody.

Pros: Stellar customer service, easy to use, reasonable price, compatibility, lots of features.

Cons: Could be confusing at times, but customer service is always willing to help.

Recommendations to other buyers: If you're on a budget or new to using your own POS system for your business, these guys are the place to go.

I sleep better knowing my data is safe!

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Traxia team works hard to keep new features rolling out, continually asking for input from their subscribers. Because the software was built to be web-based, their are rarely little problems that must be patched and if there are patches, we don't even see them. They take care of everything so I can run my store without worrying about my software. However, what I like most about the software is the entire Traxia Team, they truly care, they support our industry and contribute to it.

Cons: I'm ready for the software to allow me to pay consignors across all locations without moving money from one store to another. We love the store credit across all locations feature. Now waiting on the pay across all locations feature.

A Simpler Point-of-Sale for Consignment and Resale Businesses

Jan 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We switched from a major POS after four years and have been pleased with the decision. The software does what is advertised, and support is responsive and friendly. We've already recommended this software to other resale shops.

Pros: Product is straight forward; setup and training has been easier than compared to competitor product. It has 'just what we need' for a smaller-scale resale business with one location and no full-time back office staff. Converting from the competitor was made easy by the tech staff who are friendly and knowledgeable. Tech has been responsive to support tickets, and their ticked system allows you to specify the urgency. The data connection to Quickbooks works well but is limited to payouts. Online videos and a good user manual are easily available for training and reference. Cloud-based data and Software as a Service means reduced technology demands on small business.

Cons: Because tag styles are tied to product categories, we are unable to easily print two tag types for jewelry (one for display to customer, one for butterfly tag on merchandise.) The online manual is great for 90% of needs; not all features are fully documented, especially for users who like to know the boundaries of what a product can do. Cloud-based does rely on a steady internet connection; this is not a major obstacle in 2018, and the benefits of hosting outweigh the challenges of storing the data in the local store.

A great organization

Aug 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great customer service.

Great value.

Backs up to the cloud.

Cons: I have chosen to use a separate credit card processor. I have seen facebook posts about other users not being able to process credit cards when Simple Consign is out-of-service for some reason. At least when I have to process sales manually, I can still accept credit/debit payments. I think that is an advantage. I also continued to use my manual cash reconciliation.

Overall: I resisted their services for several years because I was happy with the program I had. Then it crashed and I lost 44000 items. Luckily, I was BOR so I didn't have to deal with not knowing who owned what. I have loved every minute of their services. Every customer service call has been answered quickly and efficiently.

Vendor Response

by Traxia on August 22, 2018

Thanks Susan. We appreciate you taking the time to give us such an amazing review! So glad you no longer "resisted" and decided to choose SimpleConsign. Thanks!

So Happy to have SimpleConsign.

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been using Traxia's SimpleConsign for 13 months. We searched for a software program that would fit our unique situation. We looked at this program a few years ago and after looking again thought we could make it work. Much to our delight, it has worked even better than anticipated. Being on the internet and paying a monthly fee is a real plus. The Traxia staff is constantly working to improve and change the program. We sell a lot of handmade jewelry and recently our tags were changed from reading and entering a SKU number to scanning a barcode. This was our dream wish. We could not be happier with the system and the folks at Traxia. They are a wonderful group of very dedicated people. Thank you for your excellent program.

Pros: The ability to have a bar code on our jewelry products reduces the number of human entry errors during the selling process. The on line product allows updating to be done without inconveniencing our staff. Requesting updating and getting it without paying additional fees.

Cons: If our internet goes down, we are unable to process sales. If this happens, we do it the old fashioned way and enter in the computer later.

Recommendations to other buyers: Consider your individual situation and how your store is run. Our's has a two layered consignment system with 25 craft clubs that participate. It is a complicated system and standard software would not work. We adapted and can now produce reports for our individual consignors and clubs. Keep an open mind and think outside the box for solutions to you own individual needs. Talk to the people at Traxia and ask direct questions. They are very helpful.

Switched to Traxia in my 2nd year of business & was one of the best decisions ever made for the shop

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate that I can track very easily the sales history of customers and conisgnors. I feel I have a better knowlege of what is selling for us and at what price. Our pricing has become more consistent and our sales have increased. Its kept my store much more organized and I feel way more in control of my numbers and inventory. My accountant loves the reports. I also appreciated the training in the early days and that my staff was able to log in and train alongside other Traxia users. It made conversion so much easier. Traxia support staff go above and beyond and I feel listened to and not "mansplained" to.

Best Consignment Software by far!

Oct 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to use.

Cons: There are no major issues I have with this software.

Overall: I have used Simple Consign since the company began. As a previous user of the top rated software at the time, I can honestly say between the two there is no comparison. Simple consign is so much easier to search for inventory. The financial reports are much more advanced. From sales to layaway to tracking customer and consignor history Simple Consign is so far ahead of any other software on the market. I wouldn't run my shop without it. I can't end this review with out mentioning the great customer service. They are always there ready to help with any issue that may arise. Great people with a great product!!

Recommendations to other buyers: If you are serious about running you shop as a business and not just a hobby this software is a must.

Simple Consign has all the core elements we need to power our new business.

Dec 11, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We are a combination of consignment, resale and retail. I love that SimpleConsign supports all of these types in both POS and overall inventory management. It is also fairly easy to train our new staff on POS components of the system. Also I'm very happy with the level of customer support from the Traxia team.

Cons: Because I have a software design and development background, I am perhaps more critical than most. I find many of the workflows very clunky and some of the interfaces do not follow UX best practices -- resulting in user errors that shouldn't happen. It doesn't feel like user-centered design.

Many times when I'm trying to figure out how to get the system to support the tasks I want to do, I long for a peek at your schema and object model. The data relationships aren't always clear and results are often not what I would expect.

I would love for the software to work better with and on multiple devices.

I could never run my business without SimpleConsign

Aug 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can't even image how I would run my women's apparel consignment store without the service of SimpleConsign. Very easy to use, free training is available for my new hires, customer service quickly responds to any question or issue I may experience. Keeps the store running smooth and efficient, the consigning love the ability to check their own personal weblink and see what merchandise has sold etc.

Cons: I have never had too much of an issue to have a con. Even on the weekends when they are closed customer service will help if needed.

Overall: Very happy and highly recommend.

Vendor Response

by Traxia on August 28, 2018

Wow Kathy! What a wonderful review! 10 out of 10. We can't ask for anything more than that. We're so glad you're loving SimpleConsign. We appreciate your loyalty and confidence. Thanks!

SimpleConsign is amazing, user friendly and very affordable.

Aug 27, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's Web based, if my computer crashes, my information is always there!

Cons: I can't think of anything, I'm very happy with SimpleConsign

Recommendations to other buyers: When I started Just A Wee Bit Used in September 2010, I didn't think I could budget in consignment store software. The store, of course, started small and we entered all inventory by hand, hand wrote the tags and did all of the reports on an excel spreadsheet. We did this for 2 1/2 years. I finally decided my budget could handle the software, we'd grown to the point that we couldn't keep up. I researched several software companies determined that I'd rather buy the software upfront and be done with it. I was absolutely sure that I DID NOT want Web based software, that I would need to pay a monthly fee for as long as the store was open. I then researched SimpleConsign. Boy was I wrong! The on-line demo was easy and user friendly, the price was so AMAZINGLY AFFORDABLE. No extra fees each time they upgrade, or hidden fees, always friendly and helpful when we have problems. Oh how I wish I had found them from the get go! We'll be celebrating five years September 2015. SimpleConsign has made my life in the consignment business soooo much easier! Thank you!

It works for what we do but it's pretty limited overall.

Dec 14, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: Integrated cc processing. Fast customer service response when we have issues.

Cons: Converted items show on customer accounts when sold. New Merchandise inventory is very time consuming with this system. Inventory control levels are useless. Scanning bar codes on new merchandise at checkout has to be searched instead of entered automatically like system generated skus. No payout option for vendors like consignors. Unable to pull vendor inventory reports without being pretty creative. It's fine for now but we will have to make a switch soon to a system that saves us time on new merchandise items acvtivity. Would like for lawaway to be more structured as far as weekly bi weekly and monthly instead of one option only.

SimpleConsign for the best customer service!

Sep 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service is the best that I have ever experienced. Every email, support ticket, and phone call has been answered quickly and effectively resolved any issue I may encounter. The interface itself is easy to use. Almost initiative in the way that if I think something should be "right here" it usually is. My 70 year old Grandmother has learned how to check people out with out a problem! The reports section allows for all the data collection I could want. I am easily able to compare sales over time periods, figure out consignor portions, sales tax, fees. My current favorite feature has to be calculating the top ten consignors, bottom ten, what percentage of their items sold, ect.

Cons: There isn't a single thing I would change! Last year there were a few features I would have noted here, but in the last update, all of them were added!

Recommendations to other buyers: When trying to pick out software, I looked at a variety of options. Overall, I decided that SimpleConsign was right for me because they were so responsive to questions, they were easy to contact, and tech support is always right there when I need them.

Great Customer Service and Easy to Use

Oct 16, 2015
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The POS is extremely easy to use. There is also a rewards program incorporated in the POS that has saved us time and money. The Customer Service is excellent. When we have concerns or suggestions, we are contacted immediately and the issues are addressed if possible. They have listened to our needs and implement those needs when it is possible.

Cons: There are still a few areas that we would like to see changed or improved. Some of the printing issues have been a problem, but have been addressed. We would still like to see a sequential consignor numbering system, instead of a random number.

Recommendations to other buyers: We transferred from Liberty. We were all very familiar with Liberty, so we had some stresses in the transfer, mostly just training 40 people on a new system. We tried it at our smallest store first, to work out any problems and when we felt confident that this was the right system for us we made the switch. I would probably just convert one store at a time instead of doing 3 in a 3 day period.

Change is Good!

Aug 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is internet based. It is easy to use and consignors like that it's a "live" system. I do not have to think about backing up or did my team back up correctly. It has been very easy to learn and use. We have been on it for 8 months and I wish I switched sooner.

Cons: I have yet to find the feature to email consignors through the program. Also, I miss being able to pull my birthdays for the month and send a birthday wish/coupon. But the reports and abilities to do more that I ever could outweigh what I cannot do!

Overall: It has been great. The conversion was easy and seamless. The support is great and quick. I like that I can email and not be on hold. They will call me based on the "911" of what I need and assist me through the processes. I wish I had switched sooner when I was introduced to the program. It has saved us money too! That's a win win!!!!

Vendor Response

by Traxia on August 08, 2018

Thanks Heidi for your amazing review. It's really appreciated! We're so glad to hear you're saving money because you switched to SimpleConsign. Our Professional Plan allows you to send messages to all of your consignors. Let's chat about it!
Thanks again!

Very, very pleased with the overall product.

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The direct customer interface is wonderful. Aside from eliminating most consignor check-in calls, a nice unexpected result is that I can price items at my discretion without a consignor looking over my shoulder. It is exceedingly rare for a consignor to call back and quibble over prices with almost always happnes in person.

Cons: The price is a bit more than I'd like, I have several friends who run small consignment shops that cant talk themselves into the price. Some of the reports and inventory searches could be cleaned up.

Overall: Ease of compiling and reviewing data, inventory management, better overall experience for consignors, more fool proof for employees.

Excellent support!!

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The initial sales people were honest, courteous and very helpful. The support team is also very helpful, courteous and patient!!

Pros: Ease of use, functionality, support, simplicity, capabilities, browser based!! (love that I can access at home also!) This is a thoroughly superb program that has the consignor/consignee business in mind!! The support is excellent and they will take the time to explain their answer so that I have a thorough understanding and will explain different options, if needed. I am so happy with this program and can't imagine my business without it!!

Cons: Just a few minor things. I wish the reports were a little easier to compile, but that is probably a user issue!! Wish the reports could print my business name on them. Maybe something you can add in the future?

Simple Consign makes life easy

Aug 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love everything about simple consign. My favorite thing has to be the support. No matter the day, simple consign's support team is there to help you with any issues you may have.

Cons: There are no cons. Prior to simple consign, we did everything by hand. So, we absolutely love the software!

Overall: We have had a wonderful experience! We love that it tracks everything. We love that it takes no time to train employees to use. I believe this was the best decision I have ever made for my business.

Vendor Response

by Traxia on August 22, 2018

Amanda, thanks for the wonderful review! We're thrilled you feel choosing SimpleConsign was the best decision you ever made for your business. Thanks again.

A flexible POS software that has done just about every little thing we need.

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. I am confident that new cashiers will learn how to use this system in a very short time. I also appreciate the back office feature since our bookkeeping is done at a different location that our stores.

Cons: There are a couple of custom reports I would like that are not yet offered. I would like to be able to search consignors by organization, too.

Overall: One centralized system that helps us track sales by day, department, month, just about any criteria we can think of.

Work with adults w/ disabilities and they use the software easily. Ease of adding consignors great.

Dec 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Selling artwork by over 100 individuals makes getting everything into the inventory easy on a consignment basis. Web based is a huge plus as we attend craft fairs and farmer's markets and I can ring up sales away from the brick and mortar store.

Cons: I would appreciate more detailed reports per terminal, such as splitting transactions and sold inventory per terminal.

I loved the user history that we had at beginning but that has been disconnected

SimpleConsign

Aug 31, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use. Clear headings, options, buttons, etc. Straight forward/common sense format. Love the online consignor access.

Cons: Reporting still needs some improvement. Difficult to get the reporting we need. Layaway edits or cancellations/how to forfeit a payment. Would love an etransfer payout option. Ability to customize the cash count so we can remove pennies.

Overall: SimpleConsign has been a great platform for us - our employees were able to learn it quickly and easily. I love the ease of using store credit for payout and the reward points system. Our consignors love being able to access their information online. Very happy with the software and the support team!

Vendor Response

by Traxia on September 04, 2018

Lisa, thanks so much for taking the time to give a review. We really appreciate it. Please give Tech Support a call. They would be happy to put together specific reports for you and give you advice on layaways. We love our Canadian customers too and want to do as much as possible for you, eh?
Thanks again!

My Secret Closet

Aug 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I still use the software so your question should read, what do you like...

Easy to navigate, offers everything I need for my resale and new merchandise

Cons: When your checking someone out that is purchasing many items with discounts, too time consuming to scroll down and enter in each discount amount for EACH item.

Overall: Love the software and staff

Great Company with Great Customer Service

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Cons: Does not reset dashboard screen at end of year. Would like to see fiscal numbers, rather than a running total.

Overall: We have been using SimpleConsign for about five years. We absolutely love them. They few problems we have had, have been fixed with the utmost professionalism. This is a family orientated business, who hasn't forgotten that even small businesses deserve respect and appreciation. We love these guys!

Recommendations to other buyers: If you are a thrift shop, this software will work for you; you will just need to tweak the process.

I've used this system for 3 years and love it!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy, but please do take the time to read everything. I do not like to read, and am a visual learner, so I had a few missteps in the beginning.

Overall: It has given me so many ways in which I can analyze the businesses. I can watch what is going on 24/7, from my home office, too. The sales tally reports for each vendor are so much better than the way I used to hand write and tally everything each month! Now I have doubled my business to two stores and everything takes me half the time.

I have more than 70 consignors at my gallery and Simple Consign makes it so easy to run my business!

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The design makes it easy to track sales and I can see my most important stats on the dashboard any time. It's a great way to convince consignors to sell at my shop, since they have their own login access to their account. Payouts are fast and easy. One click and I have a payout list.

Cons: I have to keep track of gift certificates or store credit myself. There isn't much to say about this. I'm a fan.

POS Review

Aug 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to learn and did not require a lot of brain damage.

Cons: Not MAC compatible, doesn¿t automatically reduce split during grace period, store credit payout doesn¿t breakdown the way I¿d like it to, not user friendly for my web designer to connect to my webpage.

Overall: Honestly, I still haven¿t fully utilized all of the features of this software. But at this point I¿m mostly pleased with how I¿m able to keep track of my consignors and their items.

Simple and easy!

Aug 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It¿s so easy and user friendly. If I have any questions the support team is so fast at gettin back to me to help me out.

Cons: I don¿t have any cons, if ever there is an issue they are quick to come up with a solution or different option for us to use

Overall: The integration with the website and the ease of access our consignors have online has cut down on the amount of time spent on the phone and given us more time to input and work on other projects.

Simple Consign The Best Consignment Software

Sep 17, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This system is the easiest system that I have ever used. The features are incredible. You can just about configure any kind of inventory that you want to. The ease of use of Simple Consign is incredible. This is the best system for one reason and that is the system does so many complex things and it is so simple to use. The tech support in phenomenal. You call or email and usually within a couple of hours, literally, you receive a call with the support that you need. Dan in tech support is awesome, he can literally fix any problem with your system in very little time. If he does get stumped, he just keeps working and researching until he figures it out. A very dependable company with massive benefits for your company and your TIME. Customer service is fast, prompt and very attentive to your needs and understanding of their product.

Cons: I cannot think of any cons. I know that sounds contrite, but when you use Simple Consign and you use tech support or customer service you will see what I mean. This is really an incredible company.

Overall: I would highly recommend this product for anyone that is looking for inventory software, cashier software, consignment software. This is a complete system for any business and the ease of use is simply incredible. Try if for yourself and you will not be disappointed, I can guarantee that.

Best on the Market

Sep 14, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: *Quick response from tech support *Ease of use with multiple stores *General ease of use regarding input and organization

Cons: We really had very few issues - there are some reports that we would have liked, but were not able to put together through their options, but we could usually come up with something that did the job

Recommendations to other buyers: I have been in the consignment business for 10 years and have had 3 different consignment software programs over that time period. SimpleConsign is by far the easiest, most accessible (let's face it - we as business owners need to be able to see what's going on from wherever we are these days), and has the best tech dept out there (quickest response time and they can basically take care of any problem remotely). At the time of transition to SimpleConsign, we had 2 different softwares in 2 different stores (due to a recent purchase of a store) and both switchovers were done with very few issues and no loss of data. If you are a new store, then start with them from the beginning. If you are considering a change, then no need to worry - they will take care of everything and you'll wish you had done it sooner!

Excellent consignment platform that offfrs tremendous amount of feature/functionalities. Excellent!

Jan 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Inventory management and tracking. Continued updates on features and functionality. Access to consignment agreements and client tracking. Online access for my clients is easy and offers transparency.

Cons: Inventory management for third party sites such as Tradesy, Poshmark etc without manually inputting. Would like to see description input that can be uploaded for listing purposes.

Capterra-loader

great asset

Aug 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is very easy to use and if we get stuck on anything the customer support is great. we always get a quick and friendly response to our questions.

Cons: We have a consignment shop and a regular retail shop all in one. we would like to be able to put the cost of goods in on the consignee inventory, just not the store owned inventory.

Overall: Its been a great asset to our company.

Vendor Response

by Traxia on August 09, 2018

Hi Sharon! Thanks for a wonderful review. We appreciate you taking the time to do so. We listen carefully to each and every one of our customers to know their needs and concerns. We'll definitely take your suggestion under consideration.
Thanks again!

Excellent software with helpful and available staff

Aug 24, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user-friendly and comprehensive. I love that if I have a problem or question, I can call and actually speak with someone. Their tech staff are super helpful and have even gone so far as to help us with issues that wound up being unrelated to their software.

Cons: The trickiest thing for me is getting to know what all the options are. I haven't had time to explore fully the numerous options so I have felt limited at times but I realize this is mostly my own doing.

Recommendations to other buyers: Simple Consign is by far the best consignment software on the market. I tried several softwares before going with Simple Consign and I saw first-hand how difficult some of them can be and how inefficient using software that is not web-based can be. I love that Simple Consign is constantly updating and improving their software and I don't have to do a thing!

It's been very easy to use & the Customer Service is always helpful & easy to access

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SimpleConsign is great because I can use it at on any computer and my phone - so when I am on vacation, I can still access all the information about sales and inventory while my assistant is at the shop

Cons: Occasionially it is slow because the internet is slow, but that is very infrequent. I really don't have anything else bad to say about it.

The easiest Consignment Software available!

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is intuitive and responsive to the consignment and resale sector. Their customer service is excellent and personable.

Cons: When there are ideas for improvements and updates that feel critical, they don't always happen or take a year or more to implement- then again adding in new code for an entire system isn't the easiest task.

Traxia team very supportive; lots of training material available.

Dec 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most is the ability to use from anywhere, online. I like that software enables us to automatically change consignor percentages as sale price drops: this has made a huge difference to our bottom line.

Cons: What I like least is that you have to use the mouse more than I would like: the previous software I used rarely required use of the mouse so we could tab through fields quickly for faster processing, or just enter a letter to pick corresponding status, or payment method or other, instead of clicking mouse. However, I would never go back to the previous software we used. This software has so many more pluses and more flexibility.

Brand new to owning a consignment business, simple consign made my start up amazingly stress free!

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Extremely user friendly and is continuously making great updates. I am able to look up any report, at any time. Love the remote access from my software provider.

Cons: That I have to manually add up inventory donations for my end of year accounting purposes and the monthly fees don't automatically stop with an inactive account.

Opened my consignment shop in July 2015 and have been using Simple Consign since.

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The user friendliness of it. There are so many options and features. It is also very easy to teach others to use

Cons: Sometimes I have tech issues, such as the Edna printer disconnecting and causing me to need to restart the computer. Sometimes my Citizen printer goes "offline" over night. Neither are a big deal, just inconvenient.

great service, few glitches but we always get them resolved

Dec 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The fact that I have alot of control on the inventory, and the consignors. I love that we can check on items that go in Grace, or have become inactive. Feels like we have a better handle on the inventory and the consignors.

Cons: The cost for two shops that do the same thing, I think we should get a break on cost. We started with one store and bought another that was also using simple consign , We asked and the answer was NO, however its the same thing ... Also the sales tax is hard to figure out, because of the different rates. I asked about it and was told that it was in consideration.. never heard bck

Overall: less paper work, more control

Reliabe & user-friendly

Dec 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love how easy it was to implement- took no time at all. Any changes we need to make can be made in less than a minute. Support is quick to respond, even when case isn't marked urgent. Our vendors love the consignor access fee.

Cons: We do booth rentals, so very little of our items are put in as inventory in the system before checkout. (Meaning a slow checkout process.) I wish we could buy the basic service outright, then pay for monthly things likes consignor access.

We switched from Consign Pro software and I was nervous to lose information but it was so easy.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to train new employees, no seat licenses, and the support is top notch! When we have questions they are answered completely and quickly.

Cons: The reports are complex and a little confusing. I need to get more training. More connectivity with selling on line would be most helpful.

Overall: Inventory management.

Traxia is easily the best system in terms of ease of use, customer service and affordability.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service team is always cordial and very wiling to help answer any questions that arise (and this has been a completely different experience from our previous software company)

Also, the ability to accesson the web.

Overall: It is easy to use, easy to access, and easy for new users to acclimate to.

Simple Consign has been an awesome tool with our antique store.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so simple to use and whenever we need customer support, they are available right away.

Cons: Anything I have had a problem with the customer support is willing to try and help us resolve it! I would like to see the program store former consignors.

Overall: Made my life easier and so much less stress!

Simple Consign has made it much easier to manage our growing list of consignors.

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like most the way this program has streamlined our system of inventory, tagging, and managing payouts. It has saved us a lot of time!

Cons: Right now, the inability to pay consignors across multiple store locations with one payout. I think I heard you're working on that though!

Capterra-loader

User and fan of Simpleconsign

Aug 07, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use on all platforms and requires very little training.

Cons: Limited in features when it comes to buying clothing and missing some simple functionality like easily adding a new customer to a sale for loyalty.

Overall: I like the software and the support team.

Vendor Response

by Traxia on August 08, 2018

Hi Dan. Thanks for taking the time to leave a review! We really appreciate it. We appreciate you being a loyal and faithful customer too. Obviously, we need to do more to get those stars up! Let's talk about what you're needing to make sure you're using the system to its fullest.
Thanks again

Solid product. Worth the investment.

Aug 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to set up and get started. The cloud-based system is perfect for our needs. It's great to be able to login remotely. Reporting features are very good. We have always received prompt technical support.

Cons: Would like to be able to email consignors directly from the system. Also, when running end-of-day processing, would like a count feature for credit card sales, similar to bill count .

Overall: Ease of use, reporting capability, tech support and the availability of a cloud-based system were requirements in our selection process. This was the perfect system for starting up a new business.

Overall served most of our needs. Beware that cancellation is with 30 day notice

Apr 05, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Consignors/Vendors can log in and add inventory, check their sales, monitor activity. Customer support is excellent.

Cons: Reporting is complicated and I'm not sure that I am prepared to survive an audit. In the end, I cancelled 10+ days prior to our billing cycle and was charged for an extra month I didn't need. They discounted it to a lower plan. i didnt plan on spending. Of course this is disclosed in their paperwork and within their rights, but it sits wrong with me.

Overall: consignors/vendors got to input their inventory into the system saving me time.

Capterra-loader

Excellent Software!

Aug 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use! There is a lot of flexibility within the system.

Cons: I realize it¿s a state issue but I wish the layaway deposit and/or the whole layaway sale would show on the dashboard.

Overall: Excellent software for any consignment shop. Highly recommend.

Gifty Decor's review

Aug 10, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The custom reports. Love the input for merchandise.

Cons: You can't archive merchandise. You can only delete and I need to have the older history. I wish the regular checkout screen didn't show consignment payouts.

Overall: I can always get customer service

Wonderful Cloud Based Consignment Program

Aug 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloud based, ease of use with free customer service access.

Cons: Not directed toward furniture or furnishings.

Mostly geared toward clothing, books.

I wish it could be interfaced with Quickbooks.

Overall: I have always received excellent customer service!!

Outstanding Customer Service/Software Solution

Jul 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We opened our shop almost two years ago, and I was determined to find the best program available for the money. I wanted extreme accountability and the ability to be transparent to our customers, along with the ability to integrate into a website and potentially e-commerce. I have found everything I could possibly need for my upscale women's, children's, and men's boutique. We process thousands of items monthly and needed a system that would sustain very fast growth. I knew our business would take off immediately, and it has, with the help of the folks from Traxia. Web-based solutions were the way to go for us - no updates to perform, it's their cloud, not ours, so back-ups are done by them. We sustained a flood last summer, and we were closed for six weeks. Joe and the crew there helped us immeasurably, and have always been more than willing to help us with any questions we might have. They listen when we have suggestions, and I've seen numerous additions to the programming that have come as a result of their listening to their customers and changing to fit our needs. I have recommended this program to many prospective and existing owners and will continue to do so. If you want a program that is intuitive, integrates with Quickbooks, and can be worked into your e-commerce program, then for these and many more reasons, Simple Consign is for you. Best fit for Abigail's Closet. Thank you, Simple Consign!

Dissappointed

Aug 21, 2016
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: The ability to access it from anywhere and the customer support has been as helpful as they possibly can without being onsite to see how the shop is ran.

Cons: The fact that the consignment totals include every sold item regardless of their expiration date since i have many consignors that have multiple end dates and I only pay out what is due at the end of the 90 days not before. I do not pay on demand. Also the inventory list does not give enough info when trying to tell a consignor what they have sold with out clicking on each item which it is easy to lose your place when you go back to the list. The activity log does not show item #s of sold items and you have to click on each item to see what it sold which is not convenient.

Recommendations to other buyers: I am sure it is fine for shops that pay on demand.

SimpleConsign is just that! Simple!

Aug 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -User-friendly

-Easy to train others on

-Easily accessible reports and financials

-You can work the credit card processing fee right into your consigner split

Cons: I wish there was a total dollar amount off purchase button. There is a total % off but not dollar amount. You have to individually discount each item if you want to take a dollar amount off.

Vendor Response

by Traxia on August 08, 2018

Thanks Cassandra for your wonderful review! We appreciate it. Thanks also for adding your suggestions. We always want to hear what's important to our customers.

SimpleConsign truly is simple

Nov 07, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We are a nonprofit that owns and operates two thrift stores. Some of our merchandise, mostly furniture, is consigned. SimpleConsign allows us to track our consigned inventory and run a variety of reports to help us make informed decisions about how much to consign. We could track all of our donated inventory if we felt it worth the manpower. Most staff can learn the system in just a couple of uses and the back office feature is handy for our remote admin location.

Pros: I like the ease of use and the broad range of reports SimpleConsign offers.

Cons: There are a few specific tasks we would like the system to do, like assign split to merchandise based on entry date. We revised our consignment contract and changed the store/consignor split and it had to apply to every piece of consigned merchandise, rather than just those brought in under the new contract.

Recommendations to other buyers: Definitely know your priorities before making a final decision. The tech team is open to building new features, so don't hesitate to make your requests, too.

SimpleConsign by Traxia

Aug 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Versaltility, Cloud-based, customer support is awesome!

Cons: Can't think of anything....but I guess that I haven't been able to meet them yet!

Overall: I've been using them since 2012. Very satisfied! Try it, you'll like it!

Vendor Response

by Traxia on August 14, 2018

Wow Jill! Thanks for the awesome review. Jody's of Nashville has been one of our longest customers and we really appreciate the faith you've put in us. Hopefully, when we get the chance to meet, you'll still be as thrilled : )

BB's Closet and Simple Consign

Jan 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's ability to keep track of everyone's earnings.

Cons: That I can't use store credit for more then one Consign or at a time.

Overall: I have had to use the support a lot because I am not computer savvy. They are %100!

The training they provide free a couple times a week is awesome for new users or employees.

Recommendations to other buyers: I could not run my business without it. I have no business degree or computer skills but it's able to generate any report I need.

software

Aug 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very easy to use this software and the customer service is here for you anytime

Cons: after so many years it would be nice for the price to drop down

Overall: The customer service is excellent

Vendor Response

by Traxia on August 08, 2018

Donna, thanks for reviewing SimpleConsign. We appreciate you taking the time! Thanks also for being a faithful, long time customer. We're sorry you don't feel you're getting the best value for your money though. Let's talk so we can make sure you're using the system to its fullest!

Simple Consign Makes It Simple to Consign

Aug 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is hard to pick one thing I like best! Checkout is very easy and consignor access is such a time saver for our business.

Cons: No app for mobile for working on the go.

Vendor Response

by Traxia on August 22, 2018

Well, we're sorry we can't thank you in person, but we appreciate the great review! Your request for a mobile app is one several customers have asked for. Keep watch in the future!
Thanks again.

We love using SimpleConsign!! The name really says it all... simple and easy to use!

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of using the software. It is very simple and not complicated at all. The ability to have pre-set sale dates is our favorite feature!

Cons: There are some functions that we wish the software had, that it just doesn't yet. I also wish there was an app that I could use as an owner to log-in and check on reports/sales.

Choosing Simple Consign was our BEST business decision yet!

Jul 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I opened my Consignment shop 14 months ago and went back and forth between Simple Consign and a couple of the other companies. I am SO HAPPY we chose Simple Consign; it was a great choice and has taken so much work our of opening and operating our small business. The ease of use is amazing; it really is so intuitive. Customer service and support is phenomenal; if I have questions these guys are back with me and answering me right away. The few times problems have occurred they have worked super fast to fix them and the communication has very impressive. I feel like I know this team of folks that I have never met! The program itself has pretty much everything that I wanted {and many things that I did not know I wanted but am glad to have!!} Inputting data is so easy and making and tracking sales and pulling reports is a breeze. When my computer unexpectedly crashed I loved that I did not have to worry about back up and losing all of my precious consignor info; this is a HUGE benefit of using this online service. Plus, now that I have employees I can see what is going on when I am away from the shop; I can see what sales are all day long and track everything either from my home computer or Iphone. I recommend Simple Consign 100% to anyone who ever asks about the program. GET THIS PROGRAM! You will be happy if you do.

Love traxia!

Aug 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use! They have the best customer support out there!

Cons: I love everything about simple consign.

Overall: Simple consign made my life so much easier!

Vendor Response

by Traxia on August 22, 2018

Thanks Jackie! You've always been an amazing supporter of SimpleConsign. We really appreciate it!

Excellent software!

Aug 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to learn and great customer service . Love that it is web based

Cons: I can't erase a note completely on customer notes

Overall: Wonderful and life saver

Best system for managing a consignment shop

Sep 27, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Built by people that seriously understand the consignment business.

Highly configurable to match the way you want to handle consignment contracts.

Super responsive support and very open to feature suggestions.

Easy to migrate to from another system.

Very affordable monthly rates

- Unlimited users, consignors, terminals, inventory, locations.

- No setup fees, no servers to manage, free automatic upgrades.

Works with a wide variety of point of sale hardware.

Cons: Only integrates with one payment processor.

No offline mode.

Could use a few more reports.

Overall: A+

Highly recommend SimpleConsign. They are the best system and company you could hope to work with. Not only will they help with getting your point of sale working, but they also help with real business questions.

Don't stress about the lack of offline capability. We've found that a good internet connection with a simple back up like MiFi or connection sharing from your smart phone keeps you running. The benefits of not having to worry about servers, software updates, backups, etc. far out weight the cost of a data sharing plan.

If you run a consignment shop, this is the best solution on the market.

Great product and easy to use!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of using the software. It¿s easy to learn and it has a lot of features to make consigning easy.

Cons: I wish there was a way to tie 2 computers together between locations. I hate that I have to take items out of inventory and then put them back in inventory to move to another store.

Sep 06, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: My Girlfriend's Closet is a women's consingment boutique founded in April 2005. We now have two locations located in the Raleigh, NC area. We are all about excellent customer service as we serve our wonderful, fashion-savvy customers. We found we were continually running into software issues with our current software program which was causing us to be frustrated. Plus, it was crazy how much money and time it was costing us to continue with our current software program. The support was either non-existant or extremely pricey so it left us on our own most of the time. My husband suggested that I look into a cloud-based software, so that began my search landing me at Software Advice. I looked into 3 different programs and was blown away by the simplicity of Simple Consign. I knew it was the best fit for our needs at My Girlfriend's Closet. After speaking with the company and doing a demo, we came on board in June 2012 with our new store and then added our exsisting store in July 2012. I can't believe how much this has changed our lives and our business bottom line. The transition from our current program to Simple Consign was seamless. The company's support is second to none. Honestly, we haven't even had to contact them much but when we have, we spoke with someone immediately. This company is truly a blessing for the consingment industry!

Can't Imagine Not Having Simple Consign

Aug 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple Design is very easy to use and keeps all my inventory, consignor and customer information in one place.

Cons: Cost, a bit pricey for a new store. That said, it is worth the sacrifice.

Overall: We have been very pleased with the software and customer support is always quick to respond and solve issues that arise

Vendor Response

by Traxia on August 22, 2018

You're gonna make us blush, Lianne. Thanks for your wonderful review! We appreciate you taking the time. We're especially glad you feel SimpleConsign is worth 5 stars and 10 out of 10.

Quality software and a vital component to our business model

Jan 12, 2016
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: SimpleConsign is indeed simple - and that's important in a business where we're dealing with a huge number of vendors and customers. We had a wish list of capabilities we were looking for in our solution and SimpleConsign was the only one who could handle it. Being cloud-based is a real benefit - not just in minimizing our startup costs but access from anywhere, any time and from any device; this is necessary to our business model and as a value-add for our customers. Training time for new users is minimal thanks to straightforward and thoughtfully designed user interfaces. Support has been insanely responsive (even when we say it's okay to get back to us in a couple of days we hear back in less than an hour in most cases).

Cons: No complaints. We haven't found anything that we needed that it hasn't done and support has been top notch.

Recommendations to other buyers: Define your needs first - there are a number of offerings in this space that have the same basic feature sets but some that go beyond the ordinary. If you're looking to do something different, or differentiate yourself from your competition this will help reduce your options. Take advantage of every demo and put each through your own use cases and don't be afraid to ask the vendors the hard questions.

Things to address.

Aug 10, 2018
5/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy for the consignors to use.

There are lots of things needed for store use - rent payments, larger consignor viewing area, this is just a few things.

Cons: Blue Pay - too slow to respond. Not user friendly. I used Square before and it is a much better for payments.

There are lots of thing that need to be addressed. I have expressed my ideas several times and will be glad to supply a list.

Overall: Really like the inventory with the scanned items.

Functional Software Reasonably priced & Easy to Use

Sep 30, 2015
3/5
Overall
4.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
1.5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: The software is stable and resides in the cloud making it easily accessible from any location. Pretty straightforward to use and ideal as an antique mall software.

Cons: The vendor is slow to adopt suggested changes for seemingly easy fixes such as assigning fees to online banking options or adding international addresses. Worse is the fact that consignors are able see other consignors daily sales throughout a given month until the month is over.

Recommendations to other buyers: Consider looking elsewhere if online and international sales are a big part of your retail business.

Life saving software...

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Being in the consignment business is not easy. Finding a POS Software that could help us manage our consignment business was even worse... until SimpleConsign by Traxia came along. Simple Consign seamlessly handles the unique trade environment of the consignment industry like a pro. We have never experienced a system outage, support is top-notch and the ease of use cut our time spent processing inventory and settlements by 80%. This time savings, a direct result of using SimpleConsign, has allowed my business partner, staff and myself more time selling and merchandise, instead of sitting in front of a computer for days on end. The result of using SimpleConsign? After 14 years in business. The first full year we used Traxia, our sales increased by 17.8%. Additionally, SimpleConsign literally saved the life of our business. The features and history tracking of the system allowed us to discover an employee theft situation. Had we not been SimpleConsign users, the theft would have went undetected and cost us thousands of dollars.We consider ourselves well-versed in the operation of a consignment and resale business. That said, we are firmly set on the fact that SimpleConsign by Traxia is without a doubt the best software for our industry.

Simple Review not so simple

Aug 07, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Data entry is easy. Lots of options. Consignor section easy to use.

Cons: Searching for items is difficult. Need to be very specific and limited

Overall: Simple consign is adequate. I really cant use register section live due to search issues. Mostly using for inventory.

Good Product, would recommend

Aug 10, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use, many reports available. Good technical support, fast response

Cons: Software is geared toward consignment shops rather than antique malls. Wish reports could be customized more than software allows. Many features are not useful for me as I own a multi dealer antique mall not a consignment shop

Overall: Like the many reports available. Very happy with quick response from support team

Software review

Aug 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The interface is simple to follow and use for new users

Cons: Unable to customize ( add/remove) things

No update warnings and what is being changed

No SMS/EMAIL feature to notify consignor if items are sold

Vendor Response

by Traxia on August 22, 2018

Thanks for your review Michelle,
We're thrilled you gave us a 9 out of 10 recommendation, but a little concerned that you weren't finding any value in our Customer Support or for the money you spend. Please check with our Support team because there are features you can turn on and off within the system. I'll check to make sure we have the correct email address to make sure you're receiving all notifications. The automatic notification of consignors when their items sell comes with Consignor Central in our Professional Plan. Please let us know how we can improve your experience with SimpleConsign!

Finally!

Mar 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've had my store, Cracked Vessel Vintage, for 3 years, and in that entire time I've been searching for an inventory /POS system that works for my type of business. Everything I tried was geared to companies that sell 50 of the same item, and I am dealing with thousands of one of a kind things. The few products I came across aimed at antique and vintage sellers just didn't have the functionality I wanted. Then along came Traxia, with SimpleConsign, and my problems were solved. I've even managed to customize the program to integrate the 5 websites I sell on alongside my physical store, so I can see all the inventory and earnings in one place. The "cash register" is very easy to use. Customer service is super responsive, with a tiered help system in which you can escalate your own issue in case it's an emergency. They have gone out of their way to help me bend this product into exactly what I need, creating specialized reports for me and adding various bells & whistles. My one and only complaint is that there isn't an app or a true mobile version of the site; this would help me greatly when I'm selling at our local street fair or swap meet. Everything else is spot on.

Greatest Consignment Software!

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and outstanding customer service. I never feel I am calling another company, but rather an extension of mine. The Simple Consign team is always readily available to help in moments notice and make some of them most seemingly impossible tasks easy. They certainly remove the worry of the software out of me, which allows me to focus on my business instead.

Cons: The product is really great and I truly have no complaints about it.

Recommendations to other buyers: If you are in the market for a resale or consignment software, don't waste your time. I promise, you'll be glad to choose this one and the team behind it.

Traxia

Aug 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I actually love it. It has helped to make our business more profitable and has helped my consignors to be more involved. It¿s pretty great.

Cons: I can not do a return on a layaway item.

Overall: I was able to start using it within minutes of downloading the software and everyone of my employees has been able to use it with minimal training.

Vendor Response

by Traxia on August 08, 2018

What a wonderful review! Thanks Laci! We're so glad to hear Found: Vintage Market is more profitable because of SimpleConsign. Please give Tech Support a call and chat about our Layaway process. There is a way to do a return.
Thanks again!

My business is totally dependent on this software!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use! Customer support! Ability to keep track of everything from consignor information to all of the "bookwork", including taxes owed!

Cons: For some reason there can be a glitch at times with my particular receipt printer. Hopefully they can get it figured out!

Overall: Reliability and the thorough bookkeeping!

Celebrate good times come on!

Aug 25, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: True to your name, it's simple, in the cloud not restricted to one or a few computers, no big up front cost, on call support and experts, training classes and no matter how many times I call to ask the same question, everyone is nice as pie.

Cons: UMMMMMMMMMMMM? Will take some thought to come up with an answer.

Recommendations to other buyers: Try it, free trial, nothing to loose, the company keeps their word.

Easy to use

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very simple and straight forward. Reports are good making it easy to do month end reporting for vendors.

Great Software option for any type of Consignment/Resale store.

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate yourself around. Excellent support team. Lots of tools and options available to you which allows you to set up to your store's desired needs. Always looking for way to improve with new features and welcomes input from Users.

Easy to Learn and use

Oct 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We had looked at this software 2 years ago and liked it, but we have a unique situation with our consignors and craft clubs. We looked at the software again this spring and found they had made some changes which made it easier for us to use the software. We were able to assign our consignors an ID number and attach them to the corresponding club. Our questions have always been answered in a timely manor and the staff is very helpful. We are very pleased with the software.

Cons: I cannot say there is anything that I don't like. I would like have some report options modified and have made a request for this. They will do it as soon as they are able. I find the company very good to work with.

Recommendations to other buyers: Ours is a very unique situation with two tiered consignment. I have not found any other stores with this situation so I can't offer recommendations to them. I will say that we have been creative and adapted the software to our needs. I like the online feature vs. buying a software package. It allows SimpleConsign to be always evolving and seamlessly upgrading their product. That is a big plus.

Thanks for making it easy!1

Aug 28, 2016
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user friendly and the vendor is willing to help answer questions with patience and expertise!

Cons: I wish we could have more things customer for us but we also realize that this is not a reasonable expectation!

Recommendations to other buyers: Talk to other users of Traxia. That is how we decided Traxia would be the best product and the best company to work with.

A very satisfied newbie to this business who couldn't be more pleased!

Oct 14, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I was new to the consignment business and had no idea what I was doing, but from the very beginning of getting up and running to to daily execution, the system has exceeded my expectations! It is so simple to learn and understand. Inputting new consigned goods as well as store-owned items has been a piece of cake.

Cons: I would have liked more options on the printers and tagging that it works with. I have two Cognitive Printers from my previous business, and I have been using one of them for my ticketing as a makeshift solution. It's not perfect, but I didn't want to spend another $300 for a printer when I already have two that work.

Recommendations to other buyers: Actually, there's little not to recommend; the customer service team is always there to answer or solve issues that arise, which have been few and far between. It's great for beginners.

NOTHING short of EXCELLANCE!!!!!

May 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I went with a large older software company, with all of the "bells and whistles" thinking that was the best way to go for my growing business.

Of course, I was promised the world....and then I paid and everything changed. You had to pay for training, tech support was horrible....the norm was at least a full day wait. Oh, and who really needs (or wants) nearly 300 reports??

Traxia is honestly a dream come true. They offer free training and over the top tech support....the average time is 20 minutes!!! The owner of the company is very involved in the day to day business and the whole team is truly dedicated to improving every day.....and they do!! I feel like I am their only customer.....very personal and truly caring. To sum it up.....trustworthy, personal service, easy to use program, awesome tech support.....all of the reports you could ask for....oh, and the best pricing by far!! There are no hidden fees, as you'll find with other companies! No cons to report....honestly!

Review from South Cackylacky

Aug 24, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Access data from anywhere (especially from iPhone)

Cons: Lack of interactive communication between users and lack of communication from engineers regarding upgrades, enhancement requests

Recommendations to other buyers: Talk to users and ask questions that are most important to you. Get a hands on demo in a real environment if possible

Couldn't be Happier!

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After being consistently frustrated for four and a half years with another product, I switched to SimpleConsign by Traxia. I was immediately shocked by the user friendliness of the online solution. The fact that I could seamlessly work from anywhere with their cloud based system was enough to make my job so much easier. The productivity of my shop was also immediately impacted. It's the most user-friendly Consignment product on the market!

I can also not say enough about the staff at Traxia. They have always responded to my questions and requests almost instantaneously. We now have two stores running on Traxia and my business wouldn't be the same without Simple Consign. I can even watch both my stores perform with the simple click of a drop down button.

The transition and migration over two years ago was so much easier than I expected.

I highly recommend new shops and existing ones to give Simple Consign a serious look!