---
title: "SimpleConsign Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is SimpleConsign the right Inventory Management solution for you? Explore 357 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/121828/SimpleConsign/reviews/"
page_type: "reviews"
language: "en"
---

SimpleConsign

4.7 (357)

[View alternatives](https://www.capterra.com/p/121828/SimpleConsign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 9th, 2026

# Reviews of SimpleConsign

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

NA

Natasha A

OwnerRetail, Self-employedUsed the software for: Less than 6 months.

“The inventory and consignor tracking tools are very helpful and make day-to-day operations easier. While support response times could be more consistent, the platform itself works well and provides the core tools needed to run a consignment shop efficiently.“

March 15, 2026

TL

Taylor L

Creative DirectorRetail, 51 - 200 employeesUsed the software for: 6-12 months.

“The only thing I dislike about Simple Consign would be that there is not a vendor mall map that connects for floorspace for rental data.“

January 27, 2025

BM

Brian M

Vice PresidentRetail, 11 - 50 employeesUsed the software for: 1-2 years.

“It brings everything — inventory, consignors, sales, and payouts — into one reliable system, which has significantly reduced errors and stress.“

February 27, 2026

sm

shawn m

ownerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“the reports they are not easy to use when you are trying to create a report, I can tell what is what“

February 13, 2026

BM

Brian M

Vice PresidentRetail, 11 - 50 employeesUsed the software for: 1-2 years.

“I feel much more confident in my records and my ability to answer consignor questions quickly and accurately. As the business has grown, SimpleConsign has continued to scale well and provide even more value, especially when it comes to reporting and historical data. While it does require an upfront commitment to learning the system, the payoff is well worth it.“

February 27, 2026

AJ

Andrea J

Manager and TreasurerArts and Crafts, 11 - 50 employeesUsed the software for: 1-2 years.

“I find it not as user friendly as ConsignPro.“

October 27, 2025

SC

Sheryl C

Store OwnerRetail, 2 - 10 employeesUsed the software for: 1-2 years.

“They consistently answer my questions, often providing helpful video walk-throughs or taking the time for a quick phone call to make sure I fully understand.“

February 12, 2026

SB

Scott B

PresidentRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“Also, bulk editing is very difficult. If you want to change a few items, you have to create a report, print out the SKU with the bar codes and use the bar code to scan in the SKU to create an edit list.“

March 10, 2021

## Showing most helpful reviews

Showing 1-25 of 357 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mahmudul H.  
Branch Manager  
Education Management  
Used the software for: 6-12 months

### "Streamlined Consignment Operations and Cloud-Based Register Management"

September 9, 2026

4.0

My overall experience is good, replaced spreadsheets and paper tags. It reduced monthly operational fees which was required to calculate payout balances and other and reduced our work.

Pros

I like the remote login from anywhere to track sales, balances and active inventory which helps us to reduce follow-ups with teams.

Cons

Lack a built-in visual booth or floor mapping feature to track booth rentals with the POS sales and batch editing can be chunky.

Alternatives considered

[Ricochet](https://www.capterra.com/p/136226/Ricochet-Consignment-Software/)

Reason for choosing SimpleConsign

We chose SimpleCosign because of its superior cosigner online portal, easy commission handling.

Review Source

SC

Sheryl C.  
Store Owner  
Retail  
Used the software for: 1-2 years

### "SimpleConsign really does work to make things Simple!"

February 12, 2026

5.0

As a small business that has been serving our community for over 22 years, transitioning software was not a decision we took lightly. When our original provider closed two years ago, we evaluated several options. In the end, SimpleConsign stood out as the clear choice. Being cloud-based has been a tremendous advantage. I can access everything I need from anywhere, which gives me flexibility and peace of mind as a business owner. SimpleConsign also offers features and capabilities that truly set it apart from other consignment software programs. Even better, their team is continually improving the platform, always looking for ways to make life simpler and more efficient for small business owners. While there was definitely a learning curve after doing things the same way for so many years, the support team has been exceptional. They consistently answer my questions, often providing helpful video walk-throughs or taking the time for a quick phone call to make sure I fully understand. That level of support has made all the difference. Switching systems can be challenging, but choosing SimpleConsign has absolutely been the right move for our business, and we look forward to many continued improvements and updates in the near future.

Pros

I really like that SimpleConsign is cloud based and offers great support. They are constantly trying to make updates and upgrades to make their program "simpler" for small businesses like mine.

Cons

There are some features from my former software company that I miss. SimpleConsign is aware of those and takes requests to consider how to make updates in the future. Sometimes I wish those happened a little faster, but understand that big things related to technology cannot happen overnight.

Alternatives considered

[ConsignPro](https://www.capterra.com/p/121826/ConsignPro/)[Liberty REACT](https://www.capterra.com/p/121457/Liberty-Consignment/)

Reason for choosing SimpleConsign

It just made the most sense for what I was considering!

Switched from

[The Consignment Shop](https://www.capterra.com/p/121750/The-Consignment-Shop/)

They were retiring and no longer offering service.

Review Source

AJ

Andrea J.  
Manager and Treasurer  
Arts and Crafts  
Used the software for: 1-2 years

### "Transactions go well, but reporting is lacking."

October 27, 2025

3.0

I am one of the managers and bookkeepers so I use it a lot. I find it not as user friendly as ConsignPro.

Pros

Daily transactions go well. In addition, our staff seem to do well with the scanner and the credit card tap feature.

Cons

The reporting feature for daily sales was much better when it was ConsignPro. The reports are not as good with SimpleConsign.

Switched from

[ConsignPro](https://www.capterra.com/p/121826/ConsignPro/)

It was recommended by our Treasurer. And we did not get much information from other vendors.

Review Source

Response from Traxia

December 2, 2025

Thank you for the feedback! We’re glad daily transactions, scanning, and tap-to-pay are working well for your team. We’re sorry our reporting hasn’t met your expectations—your perspective as a manager and bookkeeper is incredibly valuable. Improving reports is a priority for us, and we’d love to better understand what you need. If you’re open to it, we’d appreciate a few minutes to connect with our team - you can do so by creating a support ticket (https://help.simpleconsign.com/hc/en-us/requests/new).

Gopi K.  
Operation Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "The Perfect All-in-One POS Solution for Consignment Stores"

August 30, 2026

5.0

It takes the stress out of daily inventory tracking and consignor account management by keeping all sales, payouts, and stock data organized in one cloud-based system. The platform significantly reduces administrative workload and makes store checkout seamless, making it an excellent all-in-one solution for running an efficient consignment business. Overall, my experience with SimpleConsign has been very positive and reliable.

Pros

The cloud-based system allows us to log items, manage sales splits, and monitor stock levels in real time from anywhere. The built-in consignor portal is a massive time-saver because consignors can check their own sales and payout, which dramatically cuts down on daily phone calls and manual status updates. It is reliable, intuitive, and keeps the point-of-sale checkout process fast and straightforward. SimpleConsign makes inventory and consignor tracking effortless.

Cons

The monthly subscription cost can be on the higher side for very small boutique operations or startups just getting off the ground. Additionally, while the standard reporting tools cover everyday sales well, creating deeply customized reports can feel a bit restrictive without having to export the data into a separate spreadsheet for deeper analysis. Barcode printer alignment can also require a bit of fiddling during initial hardware setup.

Review Source

sM

shawn M.  
owner  
Retail  
Used the software for: 2+ years

### "great program"

February 13, 2026

5.0

i like this program a lot its easy to use my vendors like it a lot too. easy to use and understand !!

Pros

how easy it is to use and navagate. my vendors love it too they can see what they have instock and how much they made

Cons

the reports they are not easy to use when you are trying to create a report, I can tell what is what

Switched from

[ConsignPro](https://www.capterra.com/p/121826/ConsignPro/)

they made me it was bought out so I had to switch

Review Source

JB

JODI B.  
Owner  
Retail  
Used the software for: Less than 6 months

### "EASY TO USE SOFTWARE"

February 25, 2026

5.0

WE ARE STILL VERY NEW BUT EVERYTHING IS RUNNING SMOOTHLY AND WE ARE VERY PLEASED WITH THE PLATFORM AND THE CUSTOMER SUPPORT

Pros

THE ABILITY TO HAVE OUR VENDORS SEE THEIR UP TO DATE SALES, GETTING ACCURATE PAYOUT AND BEING ABLE TO PAY THEM ALL IN ONE

Cons

SOME FEATURES CAN BE CONFUSINGS AND SETTING UP CUSTOM REPORTS CAN BE HARD - WHEN AND ITEM IS SOLD IT IS A PROCESS TO UPDATE THE QTY

Alternatives considered

[Ricochet](https://www.capterra.com/p/136226/Ricochet-Consignment-Software/)

Reason for choosing SimpleConsign

we liked the ease of simpleconsign the consignor ports as well

Switched from

[Clover](https://www.capterra.com/p/226864/Clover/)

WE NEED TO BE ABLE TO STREAMLINE WITH AN ALL IN ONE

Review Source

BM

Brian M.  
Vice President  
Retail  
Used the software for: 1-2 years

### "SimpleConsign software review"

February 27, 2026

5.0

Overall, my experience with SimpleConsign has been extremely positive, and it has become a critical part of running my business efficiently and professionally. It brings everything — inventory, consignors, sales, and payouts — into one reliable system, which has significantly reduced errors and stress. I feel much more confident in my records and my ability to answer consignor questions quickly and accurately. As the business has grown, SimpleConsign has continued to scale well and provide even more value, especially when it comes to reporting and historical data. While it does require an upfront commitment to learning the system, the payoff is well worth it. SimpleConsign has helped make my business more organized, transparent, and sustainable, and I would absolutely consider it a five-star experience.

Pros

What I liked most about SimpleConsign is that it feels genuinely built for consignment businesses rather than adapted from generic retail software. It handles consignor tracking, split percentages, inventory, payouts, and reporting in a way that is organized, reliable, and easy to audit when questions come up. I can quickly see what has sold, what’s still in inventory, and exactly what each consignor is owed, which saves time and avoids misunderstandings. The reporting tools are especially valuable because they give clear insight into sales performance, inventory aging, and overall profitability without needing to export data elsewhere. Over time, this has helped me make better decisions about pricing, intake, and inventory management. The system brings structure and transparency to a business model that can otherwise get complicated fast, and that alone makes it incredibly valuable.

Cons

The main thing I liked least about SimpleConsign is the initial learning curve. Because the software is detailed and handles many moving parts of a consignment business, it can feel overwhelming at first. There are a lot of features and settings, and it takes some time to fully understand how everything works together. Certain tasks may take a few more steps than expected until you become familiar with the system’s layout and logic. That said, this is more of a short-term challenge than a long-term issue. Once I invested the time to learn it, the structure started to make sense, and daily operations became much smoother. The depth of the software is ultimately a strength, but new users should expect to spend some time getting comfortable with it.

Review Source

LR

LeeAnn R.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Guggy's Loves SimpleConsign"

February 12, 2026

5.0

As a new business owner, I can honestly say I don’t have a consignment store without SimpleConsign. It has been paramount for getting my store off the ground quickly and easily. Every interaction I have had with my team at SimpleConsign has been informative, productive and most importantly, friendly. They have very patiently explained and offered recommendations for many elements of my new business which took so much off my plate for me during the start up process. I love that I can explore and troubleshoot through the Help Center articles and videos. If I can’t figure it out independently, I have always received quick and helpful assistance. The discounted professional plan for new startups continues to be a lifeline for my business! I am very, very grateful for SimpleConsign. I look forward to growing alongside of them as their customer for a very long time!

Pros

Inventory Management is very quick and easy. Support is quick and available and always HELPFUL. There are SO many ways to get insightful feedback and reporting about your business. Consignor Access Portal has been a huge selling point for our consignors.

Cons

I wish Store Inventory had the same “suite” of options that consigned inventory does. (I.e tagging options, discounts etc) I like to blend my store inventory in with the rest of the consigned inventory and it has been a bit of a challenge to find the sweet spot for my store inventory in the system.

Review Source

SO

Sally O.  
Owner  
Retail  
Used the software for: 2+ years

### "Simple - for store owners and consignors"

January 21, 2026

5.0

Our store has used SimpleConsign software for over two years. We have over 100 artisans using Consignor Access remotely to manage their inventory.

Pros

The help center and customer support staff are wonderful! The software integrates well with Shopify for online sales and emailing customers. It accurately tracks vendor inventory for our artisans who use Consignor Access for item entry and seeing account sales/activity. The daily and monthly accounting features meet our needs as well as our accountant.

Cons

There are occasional incidents after software updates. We receive emails from support with the status and incidents are usually resolved within the same day.

Review Source

Response from Traxia

January 22, 2026

Thank you so much for the kind review! We’re thrilled to hear that the Help Center, support team, and integrations are working well for you—and that SimpleConsign continues to support both your team and your artisans. We truly appreciate you! 💛

NA

Natasha A.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Easy Consignment Management, But Support Can Be Slow"

March 15, 2026

4.0

Overall, it’s a solid system for managing a consignment business. The inventory and consignor tracking tools are very helpful and make day-to-day operations easier. While support response times could be more consistent, the platform itself works well and provides the core tools needed to run a consignment shop efficiently.

Pros

The consignment management features are very easy to use and make it simple to track everything in one place. I like how clearly it separates store split, consignor items, and inventory so it’s easy to stay organized and keep accurate records. It takes a lot of the manual work out of managing a consignment business.

Cons

Customer support can be inconsistent. Sometimes IT support responds quickly (within about 30 minutes), but other times it can take days and multiple follow-ups to get a response. When you’re running a store and something isn’t working, that delay can be frustrating.

Review Source

SO

Sherrie O.  
Owner Operator  
Arts and Crafts  
Used the software for: 6-12 months

### "Review of pros and Cons"

March 26, 2025

5.0

I believe they are working to grow their business to help others. Also the customer service is great.

Pros

Everything needed under one umbrella. I love the way you can find and pay consigners very easily.

Cons

Cant figure out how to do some reports. Simple pay has been a hard part of the program for me.

Review Source

Response from Traxia

December 2, 2025

Thank you for your review! We’re glad you’re finding everything you need in one place and that paying consignors is easy—that’s exactly what we aim for. We also appreciate your feedback on reports and SimplePay. Our team is always here to help, and your input helps us keep improving. Our help center (https://help.simpleconsign.com/hc/en-us) may be a valuable resource to you while you are building reports!

SB

Scott B.  
President  
Retail  
Used the software for: 2+ years

### "I couldn't imagine running a consignment business without it!"

March 10, 2021

4.0

SimpleConsign is an immense help with inventory management in a consignment situation. I could not survive without this type of inventory management system. A big plus is that they are nice people to deal with!

Pros

The overall inventory management of SimpleConsign makes it easy to manage consignors. The most difficult part of the consignment business is managing inventory and this program has helped. Custom reports are easy to create and download as a CSV to use a spreadsheet program to create better forms. Since we also hold online auctions, the custom forms can be used to create a dataset to upload to the auction site. Also, the folks at Traxia have to be commended about their responsiveness to customer service. Even over the weekends, someone will answer even though most issues could wait until Monday. I switched from another product and glad I did.

Cons

The software is not pretty. It looks like it was developed over 20 years ago and has not been redesigned. That is not an issue except that too many UI elements are small or not laid out well for eyes that are aging. Although a mature piece of software is good, it also shows the problems of adding features upon features. An example of the added-on features that feels as if it was bolted-on is the way to search old records. Also, bulk editing is very difficult. If you want to change a few items, you have to create a report, print out the SKU with the bar codes and use the bar code to scan in the SKU to create an edit list. A bulk upload system that is easier to understand would also be nice. There are no built-in alert systems to warn you about timed activities, such as inventory transitioning from ACTIVE to INGRACE. An alert system would be very helpful!

Review Source

Response from Traxia

March 22, 2021

Hey Scott, thank you so much for your review! Currently our number 1 priority is making features that work. When building on top of an already established software you have to keep in mind how every feature will effect every other feature. This can sometimes create a less than ideal look and feel for certain features, but again our number 1 priority is making sure the feature actually works.

EK

Elizabeth K.  
Owner  
Retail  
Used the software for: 2+ years

### "More than I need but everything I want"

August 14, 2018

5.0

I've been using SimpleConsign since I opened up my business 5 years ago. I have toyed with the idea of switching to shopify as it has a few bells and whistles that Simple Consign does not. Namely an app and also a bulit in website builder. However., the online access tool far outweighs both of those conveniences and until someone can compete in that aspect, I will remain a loyal customer to Simple Consign.

Pros

The best thing about this software is the ability to run reports for my vendors at the drop of a hat. I have a vintage collective and have 40 vendors who sell at my location. I do all the book-keeping for them and some of them are very disorganized. As long as I have put good and thorough information into the system at the time of the sale, including notes if necessary, I can go back at any time of the year and look up the sale and see what the circumstances surrounding the purchase were. I also love the online look up tool that the vendors can use themselves. Saves me TONS of time in phone calls answering questions about daily sales. Total lifesaver. Plus I push that expense back onto my vendors so I don't have to absorb that cost.

Cons

some of the terminology absolutely doesn't apply to my business model and there is no flexibility in changing it. I also would like a bit more options when it comes to running a custom report. I have a very limited capability to define my own parameters for sales reports other than the "canned" reports already built into the software. MAIN COMPLAINT: NEEDS AN APP FOR THE PHONE /TABLET ETC~!!!

Review Source

Response from Traxia

August 22, 2018

Elizabeth, Thanks for taking the time to leave a review and thanks for 5 years of partnering with SimpleConsign. We're always interested to hear what our customers need so we appreciate you sharing. Hopefully, we'll be able to earn 5 stars on everything for you soon! Your loyalty matters!

Chris R.  
Executive Director  
Retail  
Used the software for: 2+ years

### "Best solution we found - 3 years running"

November 2, 2018

5.0

I can't imagine our business model operating efficiently without SimpleConsign.

Pros

SimpleConsign offers flexibility that we couldn't find in other packages we tested. I'm sure everyone who does consignment does things a little differently, and everything we dreamed up before we opened our doors SimpleConsign was able to do right out of the box. Being able to provide a web interface to our consignors has improved our service to them; allowing them to find stock levels, etc. without having to wait for a return call from us.

Cons

I wish there were more ecommerce functionality "out of the box" instead of having to develop our own.

Review Source

Response from Traxia

November 14, 2018

Chris, thanks for leaving a review! It's fun to hear that SimpleConsign is your "dream" software. We're happy to hear your consignors enjoy their real-time consignor access as well. We want to remind you that SimpleConsign now integrates with Shopify, making online sales even easier. Chat with sales (sales@traxia.com) to get more information. Thanks again!

EB

Elizabeth B.  
Owner  
Retail  
Used the software for: 2+ years

### "This is the best consignment software you will find"

November 2, 2018

5.0

I've had a great experience with them and would definitely use their service again if I open a second shop.

Pros

It is easy to use once you learn how it works, it allows flexibility to either let consignors check their own account or to check for them, and the customer service is excellent. They are always quick to respond and have helped me numerous times with tech questions even when it's not software related!

Cons

I wish you could apply more than one credit card payment to a single purchase so that folks could use a gift credit card and pay the balance with their regular card but this issue is minor in the grand scheme of things. Also, I wish the formatting for tags was a bit more flexible. I would love to print a butterfly jewelry tag with the consignor info right next to the price so that we could just use one half of the tag when we are tight for space (on the backs of small earring cards). Right now, the format sets the price on one end of the butterfly tag and the date and consignor info on the other so that we have to manually cut each price tag and put both pieces on the backs of earring cards. It's a small thing but takes time when you're putting in orders of 50+ pieces at a time.

Review Source

Response from Traxia

November 14, 2018

Elizabeth, thanks for taking the time to review SimpleConsign. Have I got good news for you! We've just added new integrated credit card processors that allow you to take split payments! Contact Support ASAP and get switched over. Thanks for believing in us!

TS

Teresa S.  
General Manager  
Apparel & Fashion  
Used the software for: 1-2 years

### "Simple Consign"

March 15, 2019

4.0

Everyone at Simple Consign is very helpful. We always have great customer service and we know that they are trying to fix/change the things we want/need but it isn't always possible. We also realize that many of our issues are because we aren't consignment but Resale. So there are many things/options/functions that Simple Consign offers that we don't need or use.

Pros

We like the reports but could use more customized reports. We like many of the options but feel a lot of them are not for the sales people and should be manager only functions. We like that everything can be viewed from all locations

Cons

We want to format the tags but can't. Certain things on reports don't make sense and are hard to figure out if you have multiple sites. The customer profiles are too specific to location that info was entered. We want to see everything including loyalty points on the Customer tab not location specific. Every new transaction needs to prompt for new pin number. Can not process 2 credit cards for 1 transaction. Many customers want to use 2 credit cards to make their purchase.

Review Source

Response from Traxia

March 26, 2019

Thank you for leaving a review Teresa. We really do appreciate it. The Tech Support guys can help you set up some custom reports. There are some other things we offer as well, such as splitting payments between cards.. Contact Tech and let's figure out how to make your SimpleConsign experience better. Thanks again

AA

Ambur A.  
Owner  
Retail  
Used the software for: 2+ years

### "Overall great software "

March 19, 2021

5.0

We have had simple consign for years now and love it!

Pros

Easy to use and navigate. Many features we use every day.

Cons

I wish the online integration was better. We canceled our website because they couldn't get shopify to recognize as things were selling in our store

Alternatives considered

[Liberty REACT](https://www.capterra.com/p/121457/Liberty-Consignment/)

Reason for choosing SimpleConsign

Price

Review Source

Response from Traxia

March 22, 2021

Hey Ambur, thank you so much for your review. We totally understand your frustration with the Shopify plugin. When we first launched the plug-in we had a handful of stores using it, 2 months in and we hit a global pandemic and suddenly the amount of people who are using the plug-in skyrockets. This allowed for us to find issues we didn't even know were present before and address them, the inventory issue you mentioned being one of those issues. This issue was unfortunate for stores but the important thing is that with so many confirmed incidences we were able to pinpoint the issue and resolve it.

MG

Maureen G.  
Self-employed  
Retail  
Used the software for: 1-2 years

### "My silent partner"

August 10, 2020

5.0

It was easy to set up and it was an asset from day one.

Pros

I started my resale business with Simple Consign and I'm so thankful that I did. It tracks my inventory, is the center of my point of sale, and charts analytics and compiles financial report that are necessary for my day to day operation. The Simple Consign team has expanded the software to dovetail beautifully with Shopify to help me create a seamless integration between my bricks and mortar store and my online sales. The photo app is a brilliant tool and so simple to upload products to Shopify and other sales channels. The Consignors Access has strengthened my relatIonship with consignors and reduced the email and phone reporting. I recommend Simple Consign and rely on its power every single day. I have created my store and systems from scratch and Simple Consign has been a responsive and reliable partner. I recommend this software for new and transitioning businesses.

Cons

Anything that could ne improved gets improved so nothing comes to mind.

Reason for choosing SimpleConsign

Sophistication and responsive support team.

Review Source

Response from Traxia

August 14, 2020

Thank you for Maureen we're happy to be your silent partners!

VR

Verified Reviewer  
IT Manager  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Great software for consignment stores"

December 18, 2018

4.0

We enjoy using Simple Consign in our store. We tried various other softwares and ultimately decided Simple Consign was the most "bang for our buck".

Pros

\- Easy to setup and start using right away - User Interface is very easy to navigate - Web based so there is no hardware required -

Cons

\- The reporting could be improved. - Customizable dashboards would make it very easy to see important information - Some out of the box integrations with other platforms would be nice.

Review Source

Response from Traxia

December 19, 2018

Team Traxia loves a mystery! To our mystery reviewer, thanks for taking the time. So glad to hear we offer the most "bang for the buck!" Obviously, we have a little work to do in order to bring your review up to 5 stars and a 10 out of 10 recommendation. Thanks for choosing SimpleConsign!

JT

Jerik T.  
POS Admin  
Arts and Crafts  
Used the software for: 2+ years

### "Met all our needs until it was time for online sales"

January 22, 2021

5.0

I am quite satisfied with the product. I just wish they could make it easier to integrate with online sales products.

Pros

We are not your typical Consignment shop, but rather a collective of nine different Arts & Crafts Guild. Even so, Simple Consign was flexible enough to meet our needs . We have a lot of volunteers using the software and ran into few problems. Most users remarked how easy it was to use. Support is quite responsive. I really like how it is cloud-based so we don't have to worry and deployment or updates, and that I could work with it from my home. When we have sales, we have instant sales information.

Cons

I wish it had more global settings, like whether or not a new item gets created when the system doesn't recognize a SKU. The biggest issue for doing online sales with Shopify was that indicating a single item was available online required 4 separate mouse clicks, and that is per item. That was just too tedious. We are currently using WiX for online, but there is no integration. We would like some integration via API so that the two products could communicate.

Review Source

Response from Traxia

January 29, 2021

Thank you for your review Jerik! While we currently have no plans to integrate with Wix, but we will update our customers if and when we decide to go that route.

DV

Darcy V.  
Owner  
  
Used the software for:

### "Best System I've Used"

February 25, 2014

5.0

I have been using SimpleConsign by Traxia for almost a year and I have been beyond impressed since my first initial contact with the company. The software does absolutely everything (and then some) that I need to smoothly run the technical aspect of my store from printing labels to inventory management to vendor management down to the POS system. It does so much stuff that I haven't even actually used all of it yet. I also really like that I can custom create any type of report I can conceive of. I love that it is web based so that I am not tethered to my storefront to complete work tasks. I can literally lay in bed or be at a customer's home and use the system while it's still running and working at my shop. The other thing that I love about it being web based is that I don't have to worry about having to be troubled by doing software updates or have to fear any data loss... ever. It is very user intuitive and doesn't require pouring through technical manuals to figure it out. It really is, in my opinion, simple as the name infers. They offer free interactive classes as well to help become acquainted with the software which I found extremely helpful. I've also been able to pick up the phone at any time and talk with technical support to ask questions and get help or advice (at no charge). The customer service has been nothing short of stellar. The SimpleConsign - Traxia staff has literally made me feel like I'm part of a family. I like that they are not some big "corporate" type of company... meaning, I never feel like a number when I contact them. They call me from time to time just to check-in to see how I'm doing and offer their help. I have even received personal hand-written holiday cards from the staff. It's the little stuff like that that speaks volumes to me. I have secretly hoped that they don't get bigger as a company so they don't lose the personal touch. Honestly, there really isn't anything negative I have to say about it. What I've noticed is that if anyone has anything that they are not particularly liking about the software they seem take those comments and suggestions to make improvements to it. They always seem like they are looking for ways to improve and make things better/easier for us.

Review Source

Response from Traxia

March 22, 2021

Thank you for your review Darcy! Your review went far above and beyond, and we can't thank you enough!

JC

Jill C.  
Owner  
Furniture  
Used the software for: 2+ years

### "Consignment Software Made Easy"

May 2, 2019

5.0

I’ve used Sinple Consign by Traxia for seven years and I love how easy it is to use, and how quickly new employees can learn the system. You can run basically an airport you would like, and the support staff will help you create reports. I also love how quickly the support staff replies.

Pros

Ease of use, custom reports and support. It’s extremely user-friendly, has tutorials for new staff members, and in seven years the system has only gone down twice for a couple minutes at a time . The are a small company, so support is usually immediate, even after hours if it is a high priority issue .

Cons

That it’s not 100% for consignment shops and there’s no pop up notification for expired accounts.

Review Source

Response from Traxia

May 7, 2019

Thanks so much for taking the time to leave a review Jill. We really appreciate it. We can't ask for more than a 10 out of 10 and 5 stars across the board. Thanks for being a vital part of Team Traxia!

EB

Emily B.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "I love Simple Consign"

January 23, 2021

5.0

Overall I really liek Simple Consign, Traxia and the tech support so the best especially \[SENSITIVE CONTENT HIDDEN\]. Hi \[SENSITIVE CONTENT HIDDEN\]! They are quick to call and quick to get it all fixed.

Pros

It’s really easy to use and easy to train employees on. I love the automation of the price book and the Shopify integration.

Cons

The reports can be a little hard to manuever sometimes and the cloud printing keeps kicking off the tag printers.

Reason for choosing SimpleConsign

Simple consign had the best features, and the price book and the shopify integration and the photo app. Plus I had worked on it before on a previous job and was already familiar with it.

Review Source

Response from Traxia

January 25, 2021

Thank you for your review Emily! We are always looking to improve our reports, reach out to dennis@traxia.com and let us know what you think could be improved.

HT

Hector T.  
Administrator  
Apparel & Fashion  
Used the software for: 1-2 years

### "Traxia software review"

February 1, 2021

4.0

The experience have been a positive for the most part. The software has been what we expected from the get go and it does help our daily operations to run smoothly!

Pros

I like how easy it is to work with software. It is very user friendly and it has a variety of reports that can help you make daily decisions easier. Very good program with tools that can help you analyze your business in a more effective and efficient way!!

Cons

So far the only thing I would like to see improvement in is the IT support response. Sometimes the IT response to certain issues I s longer that what you would expect specially in a retail environment where things happen fast !!!

Reason for choosing SimpleConsign

A good reference from the previous owner of our business!!!

Review Source

Response from Traxia

February 9, 2021

Thank you for your review Hector. It is certainly our goal to respond to support calls and tickets in a timely manner and we are setting new protocols in place as we move into a new office to further grow the support experience.

PT

Peter T.  
Executive Director  
Arts and Crafts  
Used the software for: 1-2 years

### "Great product and outstanding support team"

August 4, 2020

4.0

On-boarding and implementation went smoothly, the system glitched a few times but the support team were very responsive and the impact on business was minimal.

Pros

This software easily connects sales data with customer and consignor data making it a great point of sale system. The sales experience for the customer is smooth and quick, and the reconciliation at end of day and payout to consignors is efficient.

Cons

Having a seamless integration with quickbooks would reduce the number of hours required to complete the reconciliation process.

Reason for choosing SimpleConsign

It was advertised as integrating with quickbooks, it was inexpensive and had all the sales features that we were looking for.

Review Source

Response from Traxia

August 5, 2020

Thank you for your review Peter! We are always working on improving our connection with QuickBooks Online, if you have further concerns or recommendations please reach out to our support team so that it's on our radar!

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