--- title: "Global Payments Integrated Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Global Payments Integrated Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/121910/OpenEdge/" page_type: "product" language: "en" --- # Global Payments Integrated Software Review 2026: Features, Integrations, Pros & Cons Last updated on January 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Global Payments Integrated ## What is Global Payments Integrated? Global Payments Integrated helps businesses succeed by delivering secure and personalized payment solutions, allowing developers of business management solutions to accept payments through their systems and add value to their software. The Global Payments Integrated platform provides custom, scalable and fast payment solution integration accommodating the swiftly-shifting ways consumers pay for goods and services. ## What is Global Payments Integrated used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 54 user reviews Reviews sentiment Positive 33% Neutral 6% Negative 61% Starting price $20 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Global Payments Integrated?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.globalpayments.com/&name=Global Payments Integrated) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Global Payments Integrated 2.4 (54) VS. [4.6 (3,365)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price $20 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.7 (54) Ease Of Use 4.5 (26,552) Value For Money 1.9 (50) Value For Money 4.3 (20,396) Customer Service 2.2 (50) Customer Service 4.2 (20,653) ## Global Payments Integrated alternatives Highest Rated [4.7 (3,647)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.5 (1,471)](https://www.capterra.com/p/170673/SumUp-Air/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/121910/OpenEdge/alternatives/) ## FAQs about Global Payments Integrated Overview ### Which roles and teams benefit most from Global Payments Integrated? Global Payments Integrated is most used by business owners, presidents, and CEOs who need reliable payment processing, transaction visibility, and smoother day-to-day operations. Office managers, administrative staff, and accounting or finance teams use it to reconcile payments, manage billing workflows, and support front-desk service in retail, healthcare, and service businesses. Answer based on 53 reviews Overview ### What company size and industries is Global Payments Integrated built for? Global Payments Integrated is built for ISVs, with reviewer usage concentrated in small businesses at 98% and only 2% enterprise. It appears most often in Health, Wellness and Fitness at 22%, followed by Medical Practice at 12% and Retail at 10%, most commonly for payment processing at 79%. Answer based on 54 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Global Payments Integrated? Global Payments Integrated offers payment processing across ACH, debit and credit cards, online, mobile, and in-person payments, plus payment gateway integration and multiple payment options. It also includes billing and invoicing, recurring and subscription billing, POS support for retail and restaurants, reporting and analytics, fraud prevention, and PCI compliance. Integrations ### Which third-party tools and platforms does Global Payments Integrated integrate with? Global Payments Integrated integrates with WordPress. It also connects with additional third-party tools through its catalog, but WordPress is the only specific integration brand confirmed in the provided data. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Global Payments Integrated offer? Global Payments Integrated provides in-person training and videos for team onboarding. In-person sessions support direct instruction and guided setup, while videos offer self-paced reference for learning product functions and reviewing steps as needed. Getting Started and Support ### What customer support options does Global Payments Integrated offer? Global Payments Integrated provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep options. Users report mixed support experiences: some describe quick, apologetic help and constant availability, while others complain about slow follow-up, weekend gaps, and repeated calls before getting a clear answer. Answer based on 6 reviews Features and Usability ### How well does Global Payments Integrated handle payment processing? Global Payments Integrated works best when software integration is the main priority, especially for healthcare practices and other software-dependent businesses. Many teams like automatic posting, online payment acceptance, and reduced manual entry, but recurring complaints mention terminal connection issues, missing payment notifications, confusing support channels, and fee-related frustrations. Answer based on 20 reviews Features and Usability ### Is Global Payments Integrated good for credit card processing? Global Payments Integrated handles everyday credit card processing well for many offices, clinics, and service businesses that need direct software integration. Teams often value online payments, payment plans, Apple Pay, desktop processing, and simple refunds, though some businesses report higher fees, card reader problems, unsupported card types, and occasional funding delays. Answer based on 13 reviews Features and Usability ### How reliable are funds and payouts with Global Payments Integrated? Global Payments Integrated raises frequent concerns around payouts, deposits, and fee transparency, especially for small businesses that depend on steady cash flow. Many merchants describe delayed funding, held deposits, unexpected charges, and difficult follow-up with support, while only a small number mention receiving funds quickly or finding the process acceptable. Answer based on 13 reviews ## Features AI summary Based on 17,379 Payment Processing reviews Capterra data shows that buyers of Payment Processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Debit/Credit Card Processing** (**52%**) Global Payments Integrated supports all three features that reviewers rate most highly: **Data Security**, **Online Payments**, and **Debit/Credit Card Processing**. Together, these capabilities help businesses protect transaction data, accept payments through digital channels, and process card payments reliably, allowing teams to manage payments more efficiently and support a smoother customer checkout experience. Data Security 2.6 (17) 41.18% of 17 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Online Payments 2.6 (14) 42.86% of 14 reviewers that rated this feature as important or highly important Accept and process online payment transactions Debit/Credit Card Processing 2.6 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Mobile Payments 1.6 (12) 33.33% of 12 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Payment Fraud Prevention 2.4 (17) 35.29% of 17 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Payment Processing 2.1 (14) 42.86% of 14 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Global Payments Integrated 33 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Customer Accounts: Record customer information, purchase history, and other notes - Customizable Reports: Alter the layout and content of reports - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Mobile Payments: Clients can submit payments via mobile devices - Multi-Location: Manage and support multiple locations - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Accept and process online payment transactions - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Processing: Accept, record, and reconcile financial transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail POS: For retailers - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 2.6 (54) 2.6 Based on 54 reviews ## Pricing Value for money 1.9 (50) Basic $20.00 Per Month Value for money 1.9 (50) 1.9 Based on 50 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.2 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.2 (50) 2.2 Based on 50 reviews ## User reviews Overall rating 2.4 Based on 54 reviews Filter by rating 5(14) 4(4) 3(3) 2(4) 1(29) Mentioned topic Sorted by most recent EP eric P. owner Health, Wellness and Fitness ### "Worst Company Out There" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 14, 2026 Has to be one of the worst payment processing companies out there. Been a customer for 4 years plus now and they have continually put in additional fees as other have reported and now they just threw in a $500 fee "a one time infrastructure fee" as they call it. After being a loyal customer for years you just randomly throw in 500 fee in one billing. Things must not being very good over there to doing something that dirty to your long standing customers. Worst company ever!!!!!!! Don't do business with this company. Stay away!!!!! Pros NONE, there is not one thing that is good about this company, this review is making me say more for this Pro section but there is nothing good about them. Cons They charge you increasingly more fees. then when you have been with them for years they throw in really large fees for their loyal customers. Great way to do business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sara D. Chiropractic Physician Health, Wellness and Fitness ### "Good Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 22, 2026 Pros It has integrated well with my software and has streamlined the process of bookkeeping. The customer support staff is available all the time. Cons It has been difficult to maintain connection with the terminal to process payments. This results in having to manually enter payment information for each patient. Alternatives considered [Chase Software](https://www.capterra.com/p/206180/Chase-Software/) Reasons for choosing Global Payments Integrated It was able to integrate with my existing software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. David C. Owner Health, Wellness and Fitness ### "Ease of ise" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 3, 2026 We have been using them since March of 2018 and every time I have another CC provider try to sell me on their platform, it always comes down to the integration which they usually cannot accommodate Pros The ability to integrate and save on key strokes and prevent error when posting. Before we would have to go out of our software to charge and then re-enter the software to post the payment Cons Fees were fluctuating for a while but after a conversation it was reviewed and resolved quickly and has been stable ever since Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Integration with our software was primary Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BW Brienne W. Owner Mechanical or Industrial Engineering ### "They'll get their money and not care you don't get yours." 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 8, 2025 Would never recommend this company and their customer service. Hard to contact anyone in customer relations and won't care about their mistakes or even realize your money is going to the wrong account. Pros N/A - Login was easy, but after weeks of using their service, we realized our money ($28k) wasn't in our bank account. Cons Went three weeks without income because they didn't double confirm our bank account information and $28k went to someone else's bank account. When we finally canceled once we received our money, they then charged us an early termination fee for their wrongdoing and hassle of their wrongdoing. Switched from [SwipeSimple](https://www.capterra.com/p/241662/SwipeSimple/) Switched to a new program - unwillingly knew I had to switch credit card processing companies as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Robert S. provider Health, Wellness and Fitness ### "Sub-par service " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 October 6, 2025 Our overall experience with Global Payments was just okay. I'm sure they were fine in the beginning but towards the end of the time we were with them it was sub par Pros Customer support was good and they were able to help us with the problems we had. We were able to fix and buds and issues that the POS had. Cons WOW did they charge us a lot for the service! The value for money was not there. They were charging up almost a thousand dollars a month for unnecessary services Switched from [ACTIVE Network](https://www.capterra.com/p/221947/ACTIVE-Network/) We made the switch because they were too expensive for the service they provided. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jonathan M. propriétaire Accounting ### "N'aller jamais avec eux !!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 25, 2025 J'ai détester faire affaire avec eux. Comme commercant tu doit avoir les encaissement rapidement. Cela fait maintenant plusieurs jours je ne n'ai pas mes fonds et j'ai très peu de suivi de mon représentant. J'ai perdu beaucoup de temps a cause d'eux. N'aller pas avec cete compagnie, je déconseille vraiment. Pros Bien franchement je n'ai pas grand chose a pprécier. Le représentant m'a dit tellement de chose qui fonctionnerais pour mes services et bref c'est juste du bla bla. Cons J'ai beaucoup de chose que je n'ai pas aimé. Au début on me dit les avantages de leur produit. Ok j'embarque. Et maintenant, aucun service à la clientèle, non argent de mes ventes est bloqué. c'est toujours de l'attente et de l'attente. Quel compagnie de merde sérieusement. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/) Reasons for choosing Global Payments Integrated affilier à Desjardins donc je me disait que ce serait bien Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jeff W. Director Religious Institutions ### "Our experience was very unpleasant" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 14, 2025 It was awful. Their customer service was non-existent. I had like six logins I had to keep track of and understand their purposes. Pros They said they would set up ACH transactions in addition to CC. After we cancelled and they charged us for breaking contract, they did refund us after I pointed out that they broke contract first and never met their obligations to us. Cons They didn't do what they said they would and their customer service changed from super connected to non-existent once our account was set up and we had signed the paperwork. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) GPI was integrated with our CRM and I wanted that functionality. Unfortunately, we never got that far. I also wanted ACH capabilities and that was maybe the biggest reason we left PayPal. They never came through on it though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Thomas B. President Alternative Medicine ### "Blindsides businesses with overnight fee hikes!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 8, 2025 DO a quick search and you will discover my business was not the only one damaged by this group. Their infrastructure is built on deceptive business practices. Pros The contract between us clearly stipulated that Oasis Chiropractic Wellness would average 2.65% fees out of Oasis’s processing each month. As of 3/25/2025 our Oasis’s account was overcharged by 3739.52. This fraudulent activity continued for 4/25/2025 at a overcharge rate of 3778.97 and finally for the month of 5/25/2025 for the amount of 2392. These excessive and unauthorized fees directly contradict the rates promised to Oasis by \[sensitive content hidden\] These aggressive & abusive fees were never agreed to by Oasis and utterly contradicts the fees promised to Oasis by \[sensitive content hidden\]. This failure constitutes a direct and material breach of our contract. Cons Failed to deliver on contract promises. Blindsided us with an overnight fee increase. This company shows no evidence of possesing a moral compass nor expresses any concern with their clients needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Megan T. Owner Music ### "Not worth the junk fees" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 May 22, 2025 Because global payments is the parent company of Open Edge, it was difficult sometimes to keep straight which company I needed to contact. Logging in on the website was generally a challenge. Customer service was alright, but hold times were excessive. Overall I would advise anyone to steer far clear of this company Pros The software integrated with our point of sale, which was fine, and it was decently easy to use. That's about where the good ends Cons So. Many. Junk. Fees. Our initial rate was okay (int + .55% + $.25 per transaction) but after a year, it suddenly went up to 1.5% + $1.00 per transaction, plus risk assessment fees plus settlement funding fees plus a PCI program fee plus fixed network fee plus plus plus. In one month, our deduction more than doubled, which can be crippling to a small business. We ended up paying over 7% effective rate in the final month we did business with Global Payments. It was insane Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Ksenia G. Geschäftsführerin Sports ### "Unlauterer Wettbewerb " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 27, 2025 Mir wurden die Kosten verschwiegen beim Wechsel von Commerzbank. Ich habe zwar den Link im Vertrag gesehen aber im Vertrag standen keine Kosten erwähnt und beratet hat mich nicht darauf hingewiesen Pros Nichts. Kann ich nicht empfehlen! Absolute nicht Empfehlung! Bin schnell aus dem Vertrag raus ist einzige positive Sache Cons Schlechter Kundenservice. Kollege hat mich nicht aufgeklärt dass ich als nicht-mehr-Commerzbank Kundin Gebühren zahlen muss Switched from [SumUp Plus Card Reader](https://www.capterra.com/p/276405/SumUp-Plus-Card-Reader/) Falsche Beratung, wurde viel versprochen Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/121910/OpenEdge/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PayPal vs Global Payments Integrated](https://www.capterra.com/compare/121910-207944/OpenEdge-vs-PayPal)[Venmo vs Global Payments Integrated](https://www.capterra.com/compare/121910-222572/OpenEdge-vs-Venmo-) [Stripe vs Global Payments Integrated](https://www.capterra.com/compare/121910-123889/OpenEdge-vs-Stripe)[Square Payments vs Global Payments Integrated](https://www.capterra.com/compare/121910-170278/OpenEdge-vs-Square-Payments-Processing)