Global Payments

OpenEdge

5 / 5 2 reviews

Who Uses This Software?

Small to Mid Size Merchants


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Global Payments
  • www.openedgepayment.com/
  • Founded 1983
  • United States

About OpenEdge

Our vision at OpenEdge is to help software developers and businesses succeed by delivering secure and personalized payment solutions. As the integrated technologies division of Global Payments, we are on the cusp of payments innovation adapting, scaling and simplifying how payments are processed, across platforms and points-of-interaction, in an increasingly complex landscape. OpenEdge serves more than 2,000 technology partners across 60 industry verticals throughout the U.S. and Canada.


OpenEdge Features

  • ACH Check Transactions
  • Debit Card Support
  • Gift Card Management
  • Online Payments
  • POS Transactions
  • Receipt Printing
  • Recurring Billing
  • Signature Capture

OpenEdge Reviews Recently Reviewed!

Great credit card processor

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Love how easy it is to process credit card payments with xcharge. Simple MAG strip card readers and onboard software make for easy transactions

Cons: The cost can be a bit much but from what I've seen they can rival many bank processors. Scheduled installs often take 24 hours

Vendor Response

by Global Payments on June 27, 2017

Thanks for the review, we are happy to hear about your positive experience!

Bad Customer Support

Jan 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was very pleased that someone from the OpenEdge contacted me and they were very apologetic and asked what they could do to make things right. I was given the representatives personal number if I have any more issues. I am very pleased that they went out of their way to make things right.

Vendor Response

by Global Payments on January 10, 2017

We apologize for the issues you have faced when trying to get into contact with our Customer Care team, we can assure you this is not typical for us and we would love the opportunity to help you. If you could please send an email to developers@openedgepay.com we will be sure it gets to the right department so someone can help you out. Thank you and again we are sorry for the experience you have had so far.