# ecoPortal Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ecoPortal the right Safety Management solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/121927/ecoPortal/reviews --- ecoPortal 4.6 (53) [View alternatives](https://www.capterra.com/p/121927/ecoPortal/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ecoPortal Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews WB Wayne B Health, Safety and Wellbeing ManagerConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years. “Having access to ecoPortal means we hold all our events, hazards, risk assessments, training, H&S meetings, inspections and actions in one place and can access these from our desktops and the mobile app.“ August 8, 2023 PG Phillipa G Health and Safety LeadNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “Producing reports without the reporting module - When exporting incidents, there can be quite a bit of formatting to do before it's "report ready", and there's a bit of cut and paste from the dashboard.“ December 17, 2023 LC Lee C CNC ProgrammerConstruction, 501 - 1,000 employeesUsed the software for: 1-2 years. “This allows for greater awareness of potential harmful situations at work across among all employees.“ May 28, 2024 PG Phillipa G Health and Safety LeadNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “Building a dashboard can be a bit hit and miss as well if you don't have the right graph to show the data.“ December 17, 2023 jw jason w Quality controllerBroadcast Media, 501 - 1,000 employeesUsed the software for: More than 2 years. “Good to keep a record of my audits.“ June 21, 2024 LC Lee C CNC ProgrammerConstruction, 501 - 1,000 employeesUsed the software for: 1-2 years. “This means a lot of incidents remain open for to long.“ May 28, 2024 WB Wayne B Health, Safety and Wellbeing ManagerConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years. “It's a great system and we are using it more and more as we open up to using other registers and features within it.“ August 8, 2023 AH Andrea H Business Improvement AdvisorCivic & Social Organization, 501 - 1,000 employeesUsed the software for: 1-2 years. “Would stall and refuse to complete the upload. “ October 25, 2022 ## Showing most helpful reviews Showing 1-25 of 53 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aston M. General Manager Human Resources Retail Used the software for: 1-2 years ### "Simple intuitive SaaS that enables us to stay on top of issues from anywhere" May 19, 2020 5.0 We've been able to remove significant administrative workload by moving to this system from paper based systems. The team have been easy to work with and receptive to our feedback. Great to be able to work alongside them to resolve any issues that emerge and they are very timely with their work on any fixes or feedback where we've misunderstood something. Pros I like the fact that the interface is easy to navigate and made deployment across our sites easy. The system enables us to monitor and manage safety related incidents from anywhere and at any time. We can see both the detail and the big picture. Cons We're still coming to grips with some of the ways in which we can simplify the reporting to match our prior charts but that's a part of the learning journey for us. Reason for choosing ecoPortal Intuitive system, flexibility to meet our requirements, affordability, avoids overly complex solutions to simple problems. Review Source GP Glen P. NZ Port Manager Logistics and Supply Chain Used the software for: 1-2 years ### "ecoPortal " May 1, 2020 5.0 ecoPortal has helped our business take the next step in H&S management. Ability to easily track safety events, contractors, trends/severities and the ability to report on these has been great. My account manager is great but with some things, the time taken to implement and fix issues can take a while. Pros The fact that the system is customisable to our own business needs and is flexible enough to make changes and improvements when we need. The system is also very easy to use even for non tech savvy people. Cons The system is not very printer friendly. We are moving towards a paperless environment however a number of staff including board members like to have a paper document and this has been a challenge to keep the reports looking good when printed. Text fields are limited and style, font and highlighting or coloring text is not an option. Alternatives considered [SCRIM](https://www.capterra.com/p/214588/SCRIM/)[QHSE Management](https://www.capterra.com/p/148856/QHSE-Management/)[Noterro](https://www.capterra.com/p/164994/SOAP-Vault/) Reason for choosing ecoPortal The ability to have it customised to what I wanted and needed for our business. Review Source JS Jason S. Group Manager Health, Safety, and Environment Chemicals Used the software for: 6-12 months ### "Fluid" May 5, 2020 3.0 Very positive and would recommend to others searching for an effective tool that allowed them to monitor their workplace health and safety. Pros The system was fairly easy to manage with great support for the team and easy to understand. I have used a lot of different software packages over the last 20 years and this one was easy to use and show others how to use in day to day management of health and safety. It was daily intuitive to use compared to there which I have had to reverse engineer in order to understand. Cons The system timed out a lot and this can be frustrating for the user if they haven't saved their screen. Some fo the files folders on the drop-down need development in terms of what the user needs and easier analytics or standard analytics that industry would use would be good. It would be good to have simple QR codes for reporting or inspections that link to the system. Review Source jW jason W. Quality controller Broadcast Media Used the software for: 2+ years ### "Easy to use" June 21, 2024 5.0 Pros Easy to use Im already used to using it. Good to keep a record of my audits. Cons Seeing all of the other eco checks done by other auditors but i know my company can chage this setting. And i can use filters Review Source LC Lee C. CNC Programmer Construction Used the software for: 1-2 years ### "Lee's review" May 28, 2024 5.0 My overall experience is one of easy hazard reporting and reduction in incidenmts through usage. Pros When hazards are identified, it is easy to report them into ecoportal. This allows for greater awareness of potential harmful situations at work across among all employees. Cons As the incidents go higher up the chain of command it can take time for some to be closed out. This means a lot of incidents remain open for to long. Review Source WB Wayne B. Health, Safety and Wellbeing Manager Construction Used the software for: 2+ years ### "Valuable incident and risk management system" August 8, 2023 5.0 It's a great system and we are using it more and more as we open up to using other registers and features within it. Pros Having access to ecoPortal means we hold all our events, hazards, risk assessments, training, H&S meetings, inspections and actions in one place and can access these from our desktops and the mobile app. The follow up and close out processes are simple, and maintenance is low using ecoPortal. Cons We want to establish a separate Holmes General Risk Register to give us better analysis of our top risks and we would also like to see the templates have an actual severity and a potential severity assessment stage to help us better understand our risk profile. Reason for choosing ecoPortal I was not with Holmes when they moved to ecoPortal so cannot comment. Review Source OM Oli M. Department Manager Retail Used the software for: 2+ years ### "Keep up the good development work guys!" September 26, 2023 5.0 It has removed a significant amount of paper from our business and ensures users have a simple easy to use interface for a multitude of risk and compliance tasks. Pros I like the fact that it is a) comprehensive and b) keeps being developed further. Cons I would like to see Reporting have more drill-down or drill-across functions. It is not intuitive to build a report from scratch and I can't see any obvious article in the online Help which would help me. Online training module???The ability to download a JPG or PNG is marred by not having a report title included. I'm sure this will be on a future development schedule.On mobile, I would like to see the ability to check all the boxes \*before\* the data is synched, which would make it much faster. Review Source AH Andrea H. Business Improvement Advisor Civic & Social Organization Used the software for: 1-2 years ### "Reporting could be improved" October 25, 2022 5.0 Overall the experience is good and a vast improvement over what we had. Pros I like the way the software flows and I like the cellphone application which I find to be easy to use. I like that the reporting tool breaks questions down into easy sections and the visual representation of risk/ scoring. I like that we have dashboards for each different module Cons Cellphone app was having issues uploading photos when added to an audit report/ event. Would stall and refuse to complete the upload. Reporting is hard to use - would be good to be able to create a report then delete unwanted/empty fields from the report draft i.e. if the template has lots of content but I only need a basic report it would be nice to be able to trim it down easily. Some of the dashboard fields can be misleading - e.g. events in last month is not the last 30 days but the events that have occurred since the start of the month so if it's inconsistent Reason for choosing ecoPortal I wasn't part of this process Switched from [Beakon](https://www.capterra.com/p/146292/Beakon/) Our needs weren't being met. Review Source BB Brendan B. SHEQ Manager Chemicals Used the software for: 2+ years ### "Stolthaven Australia ecoPortal experience" December 16, 2021 4.0 We have had some frustration initially with ecoPortal helping us to modify our original software design but we have found that it is essential to link up with a dedicated ecoPortal focal point who can help determine your expectations and requirements and then locate the right people in the business to deliver them. This will ensure you maximise the value of your subscription, utilise the support hours you are paying for more efficiently and, ultimately, deliver a better product for your staff and management. Pros The program is very easy to use in its most basic format, even for a beginner. We have found that the most important aspect of getting ecoPortal to work for your Company is to be very clear of what you want the software to deliver for your business - in features, functionality and KPI / report outputs. Once this is determined - the ecoPortal Team will be better placed to help you customise the software at the design stage rather than retrospectively. Cons As an administrator I have struggled initially with generating useful downloaded reports and creating my own KPI graphics - the main focus for Stolthaven in 2022 will be to work more closely with our ecoPortal focal points to better understand the capabilities and limitations of the software in this respect and then to use this knowledge to design the most effective reporting it is capable of. Review Source JW Jennifer W. Health and Safety Business Partner Wine and Spirits Used the software for: 6-12 months ### "Villa Maria Review" December 3, 2021 4.0 Great i have been involved in a number of implementation's of safety systems in my career and yours is by far the easiest and most well received from the business. Pros Customizable, Friendly helpful integration team nothing was to much trouble and never shut down any idea we may have had but always gave us the right advice, love that the customer service team is based in NZ and are super helpful and loved that we had our on client manager who i cold chew the fat with on the weekly (\[SENSITIVE CONTENT\] is a superstar) it is an easy user friendly system that doesn't try to over complicate things Cons Mobile app is really the only big issue we have had would be good to really focus on this and get it mirroring the desktop version. Reason for choosing ecoPortal Great feedback from other companies, NZ based customer service team, customizable Review Source JP Janice P. Service Manager Individual & Family Services Used the software for: 2+ years ### "Great product " May 17, 2023 5.0 Excellent. Pros Ecoportal is great to use, and easy to navigate. Cons Not appliicable. I find the product very user friendly. Review Source MR Michael R. Store Manager Food Production Used the software for: 2+ years ### "User friendly software" May 1, 2020 4.0 Pros The feature I like most about this software is the mobile phone compatibility. I don't need to wait until I get to a desktop computer to enter data anymore. I can now complete reports and enter events from wherever I am by simply logging in to Ecoportal from my phone. Cons Like any new software, it takes a little time to become familiar with functionality. There were some user-specific enhancements that needed to be implemented initially to improve the reporting data. Review Source EH Ellen H. Support worker Mental Health Care Used the software for: 6-12 months ### "Monthly safety checklist" March 5, 2024 5.0 I would say its way better than the old system Pros It is easy to use and I found it to be more accurate with completing my monthly tasks Cons I really did not find any thing I did not like on this system and I have been using this for 6 month plus Review Source MG Mark G. Health, Safety and Training Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "ECO Portal compliance" August 2, 2023 5.0 Pros It was very easy to use and a straight forward process Cons nothing it was fine to use and attach documents Review Source RS Rottana S. Transistional housing Navigator Hospital & Health Care Used the software for: Less than 6 months ### "Easy and effective " March 14, 2024 5.0 Its was easy to work and fast to carry on completing my everyday tasks. Pros This is fast easy and straight forward to use. Cons There was nothing that was not to like about ecoportal. Review Source DM Deidre M. National Health & Safety Manager Retail Used the software for: Less than 6 months ### "Great Tool" March 23, 2017 5.0 Have been very happy with the whole process and support Ecoportal staff have given us. This tool is user friendly. Pros User Friendly Cons Have not found one yet Review Source PG Peter G. Used the software for: ### "Excellent!" March 20, 2017 4.0 It looks complicated especially to non-tech savvy users but actually, it's all up there! It is easy to use. Review Source AA Aryan A. Informatica Specialist Financial Services Used the software for: I used a free trial ### "One Stopshop to capture the details" May 13, 2020 5.0 It has been a good experience overall to use this one Pros All the information was straight forward and most of it was a selecting answer out of options instead of writing text which was the best part. Cons The details are too much to specify which make user reluctant sometimes Review Source MB Michelle B. Business Analyst Government Administration Used the software for: 2+ years ### "Health and Safety Management System" February 22, 2024 4.0 Pros Ease of use, adaptability, continuous development of new features. Cons Printing limitations, reporting features. Review Source KL Kevin L. Business Systems Manager Packaging and Containers Used the software for: 2+ years ### "More than just a Provider" June 5, 2020 5.0 The real-time reporting and ease of navigation around the system really helped in engaging team members across all of the Business. It also allows us to recognise and react to trends in a positive manner and reflects the results of controls so that everybody sees the positive impact their decisions are having on the safety of individuals and their colleagues Pros Having installed and implemented the software into 2 x companies and working on the third, the pros far outweigh the cons insomuch as the process from concept to end user usage was made so easy, by the team at ecoPortal, due to availability, recognition that not everybody is a Tech-savvy-genius, flexibility and product knowledge which resulted in a product that gave us a one stop shop for all things safety and quality related, accurate real-time reporting which is understood at all levels from the Board to the Coal face. Cons The thing I liked least about the product was leaving it behind when I changed companies Reason for choosing ecoPortal ecoPortal is a totally intuitive system that builds extremely accurate reporting with minimal input. The team ensure that it feels like a partnership rather than a provider / vendor relationship and are flexible in their approach which results in a unique, tailor-made, easily navigable platform that provides software that will stand up to the rigours of not so tech savvy users and to auditing against international quality, environmental and safety standards. Review Source PG Phillipa G. Health and Safety Lead Non-Profit Organization Management Used the software for: 6-12 months ### "Wellington Zoo" December 17, 2023 5.0 Pros ecoPortal is intuitive, meaning that training staff on how to navigate the system is straightforward and most people can pick it up easily. I like how accessible it is, and having the option to load reports from a phone is very helpful and saves staff a lot of time, it also encourages them to report more when they can do it while out on the job. The ecoPortal staff are very helpful and knowledgeable and service requests are dealt with promptly. Cons Producing reports without the reporting module - When exporting incidents, there can be quite a bit of formatting to do before it's "report ready", and there's a bit of cut and paste from the dashboard. Building a dashboard can be a bit hit and miss as well if you don't have the right graph to show the data. It can become expensive to add modules. Review Source DV Debi V. Compliance & Safety Manager Chemicals Used the software for: 2+ years ### "ecoPortal in a Manufacturing environment with Hazardous Substances" January 8, 2023 4.0 Very positive. ecoPortal are always making enhancements in capability & take on board feedback for improvements. Pros Adaptability to meet our needs. Messaging targeted to specific issues requiring resolution. Checklist task allocation to specific users.Reminders to action tasks Cons Integration/accessibility of files across registers seems less than optimal. This counts for people information too. Reason for choosing ecoPortal Was already in place - have worked to rollout across the business & increase usage for different applications Review Source KW Kerry W. Senior HSE Manager - APAC Machinery Used the software for: 1-2 years ### "User friendly beautiful software" September 8, 2022 5.0 The customer support team are always keen to help improve the system for the business, provide support wherever needed and really bring value add to the product. The product itself is nice to look at, and one of ybebest out there for usability Pros EcoPortal is so easy to use, you don't need extensive training to get started with it once it's set up. It means our team can easily log incidents and it's not an onerous process. I love how customisable it is to the business needs a d the team are so accommodating to get the best out of the product for your company. The app makes it accessible to our remote teams and again is so user friendly. It makes HSE management simple and uncomplicated, just as it should be. Cons Because of the global nature of the business, language functionality is limited at this time and a key need for the business. Review Source JL Jessica L. Health and Safety Business Partner Machinery Used the software for: 2+ years ### "Essential user friendly software" December 14, 2021 5.0 Very positive experience working with ecoPortal. Pros ecoPortal is very user friendly, has a great layout and manages all health and safety activities in a simple to follow process. Cons I had not completed the development of the reporting register which I would have found extremely helpful. Review Source AR Amy R. Senior HSE Advisor Wine and Spirits Used the software for: 2+ years ### "A great tool to provide structure and unity to your system" November 16, 2021 5.0 Its been a great experience working with ecoPortal. Their customer support team have always been very approachable and enthusiastic to help and work through any challenges you are having. This is by far the most intuitive H&S system that I have used. Pros The software is easy to use, customizable, and has a user-friendly interface. I love that it provided a functional and streamlined platform for H&S process and removed the dozens of paper folders that are typically reflective of an H&S system. Now when someone asks me where to find information, I can just say 'it's in ecoPortal' and they can find it from their login wherever they are. Cons We were never able to get any type of training matrix functionality up and running for the business which is a big gap for us. Therefore we weren't able to fully integrate our whole system across to the platform. 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