--- title: "Cheerze Connect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cheerze Connect Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/121949/Cheerze/" page_type: "product" language: "en" --- # Cheerze Connect Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cheerze Connect ## What is Cheerze Connect? Cheerze Connect is a cloud-based hotel management software. It is user-friendly, affordable, and accessible from any device. Running a successful hotel has never been this easier. Cheerze Connect covers all the bases from front-office, reservation, housekeeping, banquet and material management, channel manager, booking engine, food costing, and tracking bar stock. It is also available as a mobile application to keep you informed on the go. ## What is Cheerze Connect used for? [Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cheerze Connect?[Manage this product listing](https://www.g2.com/products/cheerze-connect/claim_requests/new?auto=true) ## Cheerze Connect Overview Updated September 2026 AI summary Cheerze Connect offers small businesses tools for managing reservations, channels, and hospitality properties through a cloud-based platform. It features booking and availability management, customer database, payment processing, and CRM, with options for group reservations, dynamic pricing, and reporting. Additional capabilities include multi-language support, customizable branding, integrations, and mobile access, supporting a range of booking and operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cheerze Connect 4.6 (11) VS. [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting Price $100 Per Feature, Per Month Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (11) Ease Of Use 4.6 (236) Value For Money 4.5 (11) Value For Money 4.6 (212) Customer Service 4.3 (11) Customer Service 4.8 (231) ## Cheerze Connect alternatives [4.3 (348)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (481)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/121949/Cheerze/alternatives/) ## FAQs about Cheerze Connect Overview ### Which roles and teams benefit most from Cheerze Connect? Cheerze Connect is most used by hospitality leaders, operations managers, and business owners who need tighter coordination across venues and teams. Food and beverage managers use it to streamline service workflows, while IT and admin staff support setup, user access, and day-to-day system reliability for smoother operations. Answer based on 10 reviews Overview ### What company size and specific industries is Cheerze Connect built for? Cheerze Connect is designed for hospitality businesses, including hotels, motels, inns, clubs, hostels, and resorts. It is suited to property operators in the lodging and leisure sectors that need software for guest communication and related front-desk or service coordination tasks. Features and Usability ### What are the key features of Cheerze Connect? Cheerze Connect offers reservations management, online booking, calendar management, and availability management for scheduling and room booking. It also includes billing and invoicing, payment processing, CRM, marketing automation, reporting and analytics, access controls, and third-party integrations for multi-channel distribution and website integration. Integrations ### Which third-party tools and platforms does Cheerze Connect integrate with? Cheerze Connect integrates with Rannkly, AxisRooms, RateTiger, and STAAH Channel Manager. It connects to tools used for marketing, review management, and channel management. These integrations give Cheerze Connect a focused set of third-party connections for managing property workflows and online distribution across related platforms. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Cheerze Connect offer? Cheerze Connect provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual guidance for reviewing product steps. Getting Started and Support ### What customer support options does Cheerze Connect offer? Cheerze Connect provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be assessed from the catalog data. ## Features AI summary Based on 5,388 Reservations reviews Capterra data shows that buyers of reservations software rank the following features as their top priorities: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) Cheerze Connect supports all three features that reviewers rate most highly: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations online, keep bookings organized, and maintain accurate scheduling visibility, allowing teams to manage availability more efficiently and deliver a smoother booking experience. Online Booking 4.7 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Booking Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Calendar Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customer Support 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Front Desk Management 4.7 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Cheerze Connect 91 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catering Management: Manage catering operations/processes - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Scheduling: Plan an event's time and location - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Group Reservations: The ability to reserve times in groups. - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Reviews Management: Track and monitor reviews of products or services - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Property: One location - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.5 (11) 4.5 Based on 11 reviews ## Pricing Value for money 4.5 (11) Free Trial Basic $100.00 Per Feature,Per Month Value for money 4.5 (11) 4.5 Based on 11 reviews ## Integrations [ STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/)[ AxisRooms](https://www.capterra.com/p/170914/Hotel-Channel-Manager/)[ RateTiger](https://www.capterra.com/p/106890/RateTiger/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (11) 4.3 Based on 11 reviews ## User reviews Overall rating 4.6 Based on 11 reviews Filter by rating 5(8) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent HM Harya M. admin Hospitality ### "Seamless and Efficient Hotel Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 3, 2025 Cheerze Connect makes hotel management smooth with its easy-to-use system, powerful features, and reliable support. Pros Cheerze Connect simplifies hotel operations with its user-friendly interface, seamless integrations, and 24/7 support, ensuring efficiency. Cons The mobile app has great features, but more customization options could enhance the user experience further. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP SUVENDU P. FOOD AND BEVERAGE MANAGER Hospitality ### "Most Affordable Software in the Market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2024 Your software exceeded our expectations! Its use-friendly interface and comprehensive features have streamlined our operations, making reservation management and guest services a breeze. Pros Cheerze Connect is by far the most affordable software for mid-sized hotels. Despite its lower price point, it doesn't compromise on the quality of essential modules and integrations. This makes it a go-to product for small and mid-sized hotels. Cons While it excels in user-friendliness, some advanced features are missing. This limits its suitability for more complex operations. MIS app can be better. Toggling of outlets is missing. Hopefully, they will add these features soon. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GN Gowthaman N. Managing Partner Hospitality ### "Has Necessary Integrations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 9, 2024 Pros The software seamlessly integrates with various third-party platforms, streamlining processes. It easily integrates with OTAs, QR technology, Tally and other external tools, making it a preferred choice for expanding our business. Cons Nothing as of now. We have tried different platforms previously and faced certain issues. Now, we are happy with this software. It meets all our needs for running our hotel in an affordable budget. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VS virender S. Co-founder Hospitality ### "Excellent service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2024 10 out of 10 really help full and without that it’s impossible to day to day work of hospitality. Pros The coustmer support always ready to help Cons Every thing we like about cheerze connect Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SK Siva K. Operation Manager Hospitality ### "A Decent PMS with a lot of scope for improvement" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 23, 2023 Pros As cheerze connect is a cloud computing platform, we were able to reduce the server maintenance issues faced when using offline PMS. We are able to onboard the software in a short span of time and access the PMS comfortably. Cons Contactless check-ins and check-outs were not configured properly, Reports generation cannot be customized easily. The user interface is slow. Frequent bugs and crashes happen and it takes a long time for the Support team to rectify the issues. The software team struggled a lot to integrate with Booklogic Channel Manager and the integration develops bugs frequently. Reasons for choosing Cheerze Connect Cheerze connect covers most of the requirements of a mid-size hotel in terms of Property Management Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DS Dinesh S. Md Hospitality ### "Cheerze software " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 16, 2023 Good Pros It is pretty easy to use and the representative marketed it well Cons The bill needs to be better format and customer support has to be fast Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VK Vallavan K. IT MANAGER Computer Networking ### "User Friendly software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2023 Great Pros Easy to use with all the options available.Team is also very supportive at all the times. Cons Nothing all options are available with easy options. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RR Ramkumar R. Owner Hospitality ### "Perfect product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2023 Everything is fine and well maintained Pros More easy and user friendly software in the market Cons Nothing seriously but Asking every time captcha while login making uncomfortable Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AG Amit G. General Manager Hospitality ### "Cheerze Connect - A daily need for hospitality Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 20, 2023 Overall good experience Pros Easily adapted by new users of hospitality software. Covers every section in detail and is very easy to guide colleagues. Hassle-free Third party Integration Cons Log info of users missing, Billing format can be looked into for betterment Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SK Sharath K. MANAGING DIRECTOR Hospitality ### "Excellence " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2023 Value for money,good team and approach by Mr.Nirmal.A LITTLEBITE DISCOUNT WOULD BE APPRECIATED Pros Value for money,good team and approach by Mr.Nirmal.A LITTLEBITE DISCOUNT WOULD BE APPRECIATED Cons Least likings are ui and Uxbridge design are very basic.The front desk dashboard looks old as I am using it from past 2 hrs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/121949/Cheerze/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.