# Cheerze Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cheerze Connect the right Reservations solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/121949/Cheerze/reviews --- Cheerze Connect 4.6 (11) [View alternatives](https://www.capterra.com/p/121949/Cheerze/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Cheerze Connect Ease of use 4.5 Customer Service 4.3 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HM Harya M. admin Hospitality Used the software for: 2+ years ### "Seamless and Efficient Hotel Management" February 3, 2025 4.0 Cheerze Connect makes hotel management smooth with its easy-to-use system, powerful features, and reliable support. Pros Cheerze Connect simplifies hotel operations with its user-friendly interface, seamless integrations, and 24/7 support, ensuring efficiency. Cons The mobile app has great features, but more customization options could enhance the user experience further. Review Source SP SUVENDU P. FOOD AND BEVERAGE MANAGER Hospitality Used the software for: 2+ years ### "Most Affordable Software in the Market" January 9, 2024 5.0 Your software exceeded our expectations! Its use-friendly interface and comprehensive features have streamlined our operations, making reservation management and guest services a breeze. Pros Cheerze Connect is by far the most affordable software for mid-sized hotels. Despite its lower price point, it doesn't compromise on the quality of essential modules and integrations. This makes it a go-to product for small and mid-sized hotels. Cons While it excels in user-friendliness, some advanced features are missing. This limits its suitability for more complex operations. MIS app can be better. Toggling of outlets is missing. Hopefully, they will add these features soon. Review Source SK Siva K. Operation Manager Hospitality Used the software for: 2+ years ### "A Decent PMS with a lot of scope for improvement" June 23, 2023 3.0 Pros As cheerze connect is a cloud computing platform, we were able to reduce the server maintenance issues faced when using offline PMS. We are able to onboard the software in a short span of time and access the PMS comfortably. Cons Contactless check-ins and check-outs were not configured properly, Reports generation cannot be customized easily. The user interface is slow. Frequent bugs and crashes happen and it takes a long time for the Support team to rectify the issues. The software team struggled a lot to integrate with Booklogic Channel Manager and the integration develops bugs frequently. Reason for choosing Cheerze Connect Cheerze connect covers most of the requirements of a mid-size hotel in terms of Property Management Review Source GN Gowthaman N. Managing Partner Hospitality Used the software for: 2+ years ### "Has Necessary Integrations" January 9, 2024 5.0 Pros The software seamlessly integrates with various third-party platforms, streamlining processes. It easily integrates with OTAs, QR technology, Tally and other external tools, making it a preferred choice for expanding our business. Cons Nothing as of now. We have tried different platforms previously and faced certain issues. Now, we are happy with this software. It meets all our needs for running our hotel in an affordable budget. Review Source VK Vallavan K. IT MANAGER Computer Networking Used the software for: 2+ years ### "User Friendly software" May 12, 2023 5.0 Great Pros Easy to use with all the options available.Team is also very supportive at all the times. Cons Nothing all options are available with easy options. Review Source vS virender S. Co-founder Hospitality Used the software for: 6-12 months ### "Excellent service " January 5, 2024 5.0 10 out of 10 really help full and without that it’s impossible to day to day work of hospitality. Pros The coustmer support always ready to help Cons Every thing we like about cheerze connect Review Source RR Ramkumar R. Owner Hospitality Used the software for: 2+ years ### "Perfect product " May 11, 2023 5.0 Everything is fine and well maintained Pros More easy and user friendly software in the market Cons Nothing seriously but Asking every time captcha while login making uncomfortable Review Source SK Sharath K. MANAGING DIRECTOR Hospitality Used the software for: 1-2 years ### "Excellence " March 17, 2023 5.0 Value for money,good team and approach by Mr.Nirmal.A LITTLEBITE DISCOUNT WOULD BE APPRECIATED Pros Value for money,good team and approach by Mr.Nirmal.A LITTLEBITE DISCOUNT WOULD BE APPRECIATED Cons Least likings are ui and Uxbridge design are very basic.The front desk dashboard looks old as I am using it from past 2 hrs Review Source DS Dinesh S. Md Hospitality Used the software for: 1-2 years ### "Cheerze software " May 16, 2023 5.0 Good Pros It is pretty easy to use and the representative marketed it well Cons The bill needs to be better format and customer support has to be fast Review Source AG Amit G. General Manager Hospitality Used the software for: Less than 6 months ### "Cheerze Connect - A daily need for hospitality Operations" March 20, 2023 5.0 Overall good experience Pros Easily adapted by new users of hospitality software. Covers every section in detail and is very easy to guide colleagues. Hassle-free Third party Integration Cons Log info of users missing, Billing format can be looked into for betterment Review Source vB vimal B. Used the software for: ### "Best for the budget" November 7, 2016 4.0 Cheerze is one of the secured & tailor made software out of this rate range when compared to other expensive softwares. The improvement can happen litter more further in technical errors happening repeatedly. Overall service support is good from Chennai team. If you could increase the service team manpower surely Cheers is going to be one among the best. 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