# Page 5 | FreeAgent Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is FreeAgent the right Accounting solution for you? Explore 178 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122008/FreeAgent/reviews

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FreeAgent

4.5 (178)

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Last updated March 13th, 2026

# Page 5 - Reviews of FreeAgent

## Showing most helpful reviews

Showing 101-125 of 178 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DK

David K.  
Software Quality Assurance Tester  
Computer Software  
Used the software for: 1-2 years

### "Simple, may to use and already used by out acceptant"

January 17, 2018

4.0

Pros

Simple, lightweight and just does exactly what you require from a accounting tool. Interface is easy to navigate and there is a very low learning curve. I would recommend this tool to small businesses / freelancers.

Cons

Doesn't integrate with newer online style bank accounts for automated feeds at all. (e.g. transfer wise bank accounts) . Sometimes doesn't recognise recurring bank transactions meaning it takes longer to explain

Review Source

AC

Andrew C.  
Accountant & Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "A very good accounting software for small businesses"

April 10, 2023

5.0

Pros

The customer service is one of the best in the industry and a great user interface.

Cons

Lack of features such as reports and 3rd party integrations

Review Source

AS

Andrew S.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Finance Management Made Easy"

August 1, 2022

4.0

Pros

Overall, I really like freeagent. It's a great way to manage your finances and keep track of your invoices and expenses. The interface is user-friendly and easy to navigate. I also like the fact that it integrates with other online services. This makes it a very versatile tool.

Cons

I'd like to see more integrations with other banks as some of my banks cannot be integrated within the system.

Review Source

JM

Jamie M.  
Head Of Marketing  
Information Technology and Services  
Used the software for: 2+ years

### "The perfect accounting software for freelancers"

March 27, 2018

5.0

Pros

It's an incredibly easy to use all-in-one accounting solution that's built for freelancers, all the way up to large businesses. Creating and managing invoices is very easy and you can even sync it up to your bank account. Whilst many of the more advanced accounting features go unused by myself I can clearly see the value in them for others.

Cons

It's not the cheapest solution if you're just creating a few invoices each month but for any typical independent professional it's a great solution. I can't think of any real cons to this product.

Review Source

Lynne H.  
  
  
Used the software for: 1-2 years

### "Very good product for a small business"

February 8, 2018

4.0

Pros

Easy to use with a good range of functions and fantastic customer support. Regularly updating with new features. Weekly emails with tips are helpful too. Excellent tax reporting features.

Cons

Bill feature is limited. Often I want to split an invoice between multiple ledger codes so I have to create it twice.

Review Source

VR

Verified Reviewer  
AWS Solutions Architect (Big Data) - Contract  
Financial Services  
Used the software for: 1-2 years

### "Its good"

February 9, 2018

5.0

Pros

Easy to setup and use - the mobile app is pretty good making it easy to add expenses. Bank feed is handy. I use the API to import expenses.

Cons

Expensive compared to competitors like Xero, bank feed is slow. Perhaps you can add integrations for credit cards too to automatically pull in expenses.

Review Source

OB

Owen B.  
Managing Director  
  
Used the software for: 6-12 months

### "Generally good but some areas that badly need an update"

January 1, 2019

4.0

Generally a solid piece of software but lacks some feature sets common in alternatives such as Zoho

Pros

Super responsive customer support Most day to day business transactions covered well Generally clean design

Cons

The expense handling suite is quite poor (both mobile and web) e.g. Does not have the following - Sortable columns in the expense listing table (e.g. list by highest value descending, or name) - Ability to filter by type or project - Drag and drop receipts into web interface (you have to upload through file navigation) - Quick take photo for expense button (mobile) - Ability to email expense emails or pics of receipts to an inbox Timesheet feature set also rather basic

Review Source

BT

Benjamin T.  
Project Manager  
Retail  
Used the software for: 2+ years

### "Simple but powerful features"

June 30, 2022

4.0

Pros

Easy to use for invoice management and financial tracking of small business. The dashboard view is helpful and provides a quick overview to business health

Cons

Some features are a little hidden away under menus and submenus

Review Source

Stanisa K.  
Manager  
Design  
Used the software for: Less than 6 months

### "If you're running a small business, you need this!"

January 9, 2019

5.0

I love using FreeAgent for my business and it really is a necessity.

Pros

It's amazing accounting software and it's cheap as well. It does all for you, you don't have to have some great knowledge for it to use. I love it.

Cons

I don't have anything negative to say about it.

Review Source

Response from FreeAgent Central

January 18, 2019

Hi Stanisa, Thank you for being a FreeAgent user and for taking the time to share your review of FreeAgent, we really appreciate the kind words! The FreeAgent Team

TM

Tom M.  
Copywriter  
Marketing and Advertising  
Used the software for: 1-2 years

### "Easy to use accounting software and a great mobile app"

February 21, 2018

5.0

I found FreeAgent easier to get my head around than other accounting software, both desktop and cloud, that I'd used in the past. I did have to call support a couple of times but I got straight through and they were a pleasure to deal with and sorted all my issues impressively well.

Pros

FreeAgent is great in January when I can file my tax return directly to HMRC. The form is also filled with data I've entered throughout the year so self assessment time is pretty hassle free, which s unusual for a freelancer. I've just started using the mobile app and find that this is really is good too. I can take care of all the day-to-day stuff, like explaining bank transactions and entering mileage, when I'm out and about on business to stop it mounting up.

Cons

The mobile app is really great, but doesn't yet have the same in-depth functionality as the desktop app.

Review Source

Wilford C.  
Network Administrator  
Computer Hardware  
Used the software for: 6-12 months

### "Wilford"

October 30, 2018

5.0

Pros

It has a customizable visual interface that makes working with this program great. The projects section also has some great reporting functions.

Cons

The recurring billing is a little bit difficult to get to grips with but once you understand it, there are no issues.

Review Source

Response from FreeAgent Central

November 23, 2018

Hi Wilford, Thank you for taking the time to share your review of FreeAgent, we really appreciate it. The FreeAgent Team

VR

Verified Reviewer  
Contract Software Developer  
Hospitality  
Used the software for: Less than 6 months

### "Very easy and great help function"

May 16, 2018

5.0

Pros

I love how it links to my bank account and easily allows me to enter bills and mark them paid. Some trickier transaction types were not obvious but the help screen is comprehensive.

Cons

I haven't found an account reconciliation feature. I am used to that with QuickBooks and would like to have it here. It's possible there is a reconciliation feature and I haven't spotted it yet.

Review Source

Response from FreeAgent Central

May 24, 2018

Thank you for taking the time to leave this review. It's great to see that you're enjoying using our product! Regarding account reconciliation - have a read through this article and hopefully it will help you get set up with everything you need. https://support.freeagent.com/hc/en-gb/articles/115001222444-Bank-Reconciliation If you have any difficulty please email support@freeagent.com and someone will be happy to help!

MK

Martin K.  
Managing Director  
Marketing and Advertising  
Used the software for: 2+ years

### "FreeAgent le meilleur"

March 17, 2023

5.0

Pros

Je dirais simplement que ce logiciel c'est du Génie, c'est du grand!

Cons

Que je n'puis le toucher une fois vu que c'est un logiciel

Review Source

VC

Victoria C.  
Founder and Director of Training  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "This software makes my accounts seem a lot less scary"

August 8, 2020

5.0

I loved how the customer service was a real person, not a bot. They have made me feel comfortable about accountancy.

Pros

For me, the general look of the overview screen makes the experience of looking at my accounts a lot less scary. I also find that the whole thing is easy to use, from reconciling my bank accounts to sending out invoices. Plus they actually sort your taxes out (this might only be in the UK though)!

Cons

I am probably not using as much of the software as I could. (e.g. payroll and time tracking) but I'm just proud that they've convinced me how simple and professional it is to use them for invoicing.

Review Source

VR

Verified Reviewer  
  
Design  
Used the software for: 6-12 months

### "Really useful for managing cash flow"

March 13, 2018

4.0

Pros

Syncing with your bank accounts allows you to keep track of expenses, income and bills really easily. There is good help in the support section and it is good to be able to get some automated analysis of the figures too.

Cons

The time tracking feature is not very flexible and has caused me issues, I am using a different software to track time now. The design also is quite accountant-oriented

Review Source

Kyle W.  
Professional Freelancer  
Music  
Used the software for: 6-12 months

### "null"

February 8, 2018

5.0

Review Source

Nora I.  
  
  
Used the software for: 6-12 months

### "null"

February 9, 2018

5.0

Review Source

Tom H.  
  
  
Used the software for: 6-12 months

### "null"

February 8, 2018

4.0

Review Source

Tristan B.  
Owner and Head of Development  
Computer Software  
Used the software for:

### "Great service"

November 19, 2014

5.0

When moving to freelancing this was the first product I was recommended and using it has been great. Its nice and clean and I havent had any issues with getting clients to pay with it past the normal hurry alongs. They have been very quick and clear to answer my accounting questions too.

Pros

It keeps everything paired down and simple and easy to find. Also feel I have learned more about how to file my taxes with the built in pages and submission. Loading data form my bank account and tagging it saves time too.

Cons

I would like to be able to search my bank account entries to check all is tagged up.

Review Source

JI

Jahiezer I.  
Desarrollador  
Information Technology and Services  
Used the software for: 6-12 months

### "one of the best to accounting software in the market"

June 18, 2018

4.0

Pros

Functional and a UI really nice design. Good pricing, it's one of the best investment for a freelancer who have some time working. This app really help me in may freelance career

Cons

some times it's difficult to go into some tools. you cant import all the info you want to into this app. No have a computer app, you must have to go into the navigator or your cell phone

Review Source

SG

Steve G.  
Heating Engineer  
  
Used the software for: 1-2 years

### "So much easier "

July 27, 2018

5.0

This product has made running my business do much easier.It takes a little getting used to but once grappled it’s a breeze!

Pros

The bank reconciling makes marking off transactions and paid invoices so easy. The ability to resend email reminders and show whether an email has been received by a customer is great.

Cons

More template options would be good and the ability to put terms and conditions into the back of a invoice.

Review Source

Liam R.  
  
  
Used the software for: 2+ years

### "null"

February 8, 2018

5.0

Review Source

Bryan P.  
  
  
Used the software for: 2+ years

### "null"

February 11, 2018

5.0

Review Source

Jason B.  
  
  
Used the software for: 2+ years

### "null"

February 12, 2018

4.0

Review Source

Roy G.  
Solutions Architect  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Brilliant for freelancers"

February 8, 2018

5.0

Perhaps might be too simple if you have a particularly complicated business setup (although I am just guessing here because I only need and have only experienced the setup for a simple freelancer arrangement like mine)

Pros

Simple to setup for a freelancer like myself Very easy to use Absolutely great that it submits tax returns for you

Review Source

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