# Page 5 | FreeAgent Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is FreeAgent the right Accounting solution for you? Explore 179 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122008/FreeAgent/reviews --- FreeAgent 4.5 (179) [View alternatives](https://www.capterra.com/p/122008/FreeAgent/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Page 5 - Reviews of FreeAgent ## Showing most helpful reviews Showing 101-125 of 179 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DK David K. Software Quality Assurance Tester Computer Software Used the software for: 1-2 years ### "Simple, may to use and already used by out acceptant" January 17, 2018 4.0 Pros Simple, lightweight and just does exactly what you require from a accounting tool. Interface is easy to navigate and there is a very low learning curve. I would recommend this tool to small businesses / freelancers. Cons Doesn't integrate with newer online style bank accounts for automated feeds at all. (e.g. transfer wise bank accounts) . Sometimes doesn't recognise recurring bank transactions meaning it takes longer to explain Review Source AC Andrew C. Accountant & Bookkeeper Accounting Used the software for: 1-2 years ### "A very good accounting software for small businesses" April 10, 2023 5.0 Pros The customer service is one of the best in the industry and a great user interface. Cons Lack of features such as reports and 3rd party integrations Review Source AS Andrew S. Owner Marketing and Advertising Used the software for: 2+ years ### "Finance Management Made Easy" August 1, 2022 4.0 Pros Overall, I really like freeagent. It's a great way to manage your finances and keep track of your invoices and expenses. The interface is user-friendly and easy to navigate. I also like the fact that it integrates with other online services. This makes it a very versatile tool. Cons I'd like to see more integrations with other banks as some of my banks cannot be integrated within the system. Review Source JM Jamie M. Head Of Marketing Information Technology and Services Used the software for: 2+ years ### "The perfect accounting software for freelancers" March 27, 2018 5.0 Pros It's an incredibly easy to use all-in-one accounting solution that's built for freelancers, all the way up to large businesses. Creating and managing invoices is very easy and you can even sync it up to your bank account. Whilst many of the more advanced accounting features go unused by myself I can clearly see the value in them for others. Cons It's not the cheapest solution if you're just creating a few invoices each month but for any typical independent professional it's a great solution. I can't think of any real cons to this product. Review Source Lynne H. Used the software for: 1-2 years ### "Very good product for a small business" February 8, 2018 4.0 Pros Easy to use with a good range of functions and fantastic customer support. Regularly updating with new features. Weekly emails with tips are helpful too. Excellent tax reporting features. Cons Bill feature is limited. Often I want to split an invoice between multiple ledger codes so I have to create it twice. Review Source VR Verified Reviewer AWS Solutions Architect (Big Data) - Contract Financial Services Used the software for: 1-2 years ### "Its good" February 9, 2018 5.0 Pros Easy to setup and use - the mobile app is pretty good making it easy to add expenses. Bank feed is handy. I use the API to import expenses. Cons Expensive compared to competitors like Xero, bank feed is slow. Perhaps you can add integrations for credit cards too to automatically pull in expenses. Review Source OB Owen B. Managing Director Used the software for: 6-12 months ### "Generally good but some areas that badly need an update" January 1, 2019 4.0 Generally a solid piece of software but lacks some feature sets common in alternatives such as Zoho Pros Super responsive customer support Most day to day business transactions covered well Generally clean design Cons The expense handling suite is quite poor (both mobile and web) e.g. Does not have the following - Sortable columns in the expense listing table (e.g. list by highest value descending, or name) - Ability to filter by type or project - Drag and drop receipts into web interface (you have to upload through file navigation) - Quick take photo for expense button (mobile) - Ability to email expense emails or pics of receipts to an inbox Timesheet feature set also rather basic Review Source BT Benjamin T. Project Manager Retail Used the software for: 2+ years ### "Simple but powerful features" June 30, 2022 4.0 Pros Easy to use for invoice management and financial tracking of small business. The dashboard view is helpful and provides a quick overview to business health Cons Some features are a little hidden away under menus and submenus Review Source Stanisa K. Manager Design Used the software for: Less than 6 months ### "If you're running a small business, you need this!" January 9, 2019 5.0 I love using FreeAgent for my business and it really is a necessity. Pros It's amazing accounting software and it's cheap as well. It does all for you, you don't have to have some great knowledge for it to use. I love it. Cons I don't have anything negative to say about it. Review Source Response from FreeAgent Central January 18, 2019 Hi Stanisa, Thank you for being a FreeAgent user and for taking the time to share your review of FreeAgent, we really appreciate the kind words! The FreeAgent Team TM Tom M. Copywriter Marketing and Advertising Used the software for: 1-2 years ### "Easy to use accounting software and a great mobile app" February 21, 2018 5.0 I found FreeAgent easier to get my head around than other accounting software, both desktop and cloud, that I'd used in the past. I did have to call support a couple of times but I got straight through and they were a pleasure to deal with and sorted all my issues impressively well. Pros FreeAgent is great in January when I can file my tax return directly to HMRC. The form is also filled with data I've entered throughout the year so self assessment time is pretty hassle free, which s unusual for a freelancer. I've just started using the mobile app and find that this is really is good too. I can take care of all the day-to-day stuff, like explaining bank transactions and entering mileage, when I'm out and about on business to stop it mounting up. Cons The mobile app is really great, but doesn't yet have the same in-depth functionality as the desktop app. Review Source Wilford C. Network Administrator Computer Hardware Used the software for: 6-12 months ### "Wilford" October 30, 2018 5.0 Pros It has a customizable visual interface that makes working with this program great. The projects section also has some great reporting functions. Cons The recurring billing is a little bit difficult to get to grips with but once you understand it, there are no issues. Review Source Response from FreeAgent Central November 23, 2018 Hi Wilford, Thank you for taking the time to share your review of FreeAgent, we really appreciate it. The FreeAgent Team VR Verified Reviewer Contract Software Developer Hospitality Used the software for: Less than 6 months ### "Very easy and great help function" May 16, 2018 5.0 Pros I love how it links to my bank account and easily allows me to enter bills and mark them paid. Some trickier transaction types were not obvious but the help screen is comprehensive. Cons I haven't found an account reconciliation feature. I am used to that with QuickBooks and would like to have it here. It's possible there is a reconciliation feature and I haven't spotted it yet. Review Source Response from FreeAgent Central May 24, 2018 Thank you for taking the time to leave this review. It's great to see that you're enjoying using our product! Regarding account reconciliation - have a read through this article and hopefully it will help you get set up with everything you need. https://support.freeagent.com/hc/en-gb/articles/115001222444-Bank-Reconciliation If you have any difficulty please email support@freeagent.com and someone will be happy to help! MK Martin K. Managing Director Marketing and Advertising Used the software for: 2+ years ### "FreeAgent le meilleur" March 17, 2023 5.0 Pros Je dirais simplement que ce logiciel c'est du Génie, c'est du grand! Cons Que je n'puis le toucher une fois vu que c'est un logiciel Review Source VC Victoria C. Founder and Director of Training Health, Wellness and Fitness Used the software for: 6-12 months ### "This software makes my accounts seem a lot less scary" August 8, 2020 5.0 I loved how the customer service was a real person, not a bot. They have made me feel comfortable about accountancy. Pros For me, the general look of the overview screen makes the experience of looking at my accounts a lot less scary. I also find that the whole thing is easy to use, from reconciling my bank accounts to sending out invoices. Plus they actually sort your taxes out (this might only be in the UK though)! Cons I am probably not using as much of the software as I could. (e.g. payroll and time tracking) but I'm just proud that they've convinced me how simple and professional it is to use them for invoicing. Review Source VR Verified Reviewer Design Used the software for: 6-12 months ### "Really useful for managing cash flow" March 13, 2018 4.0 Pros Syncing with your bank accounts allows you to keep track of expenses, income and bills really easily. There is good help in the support section and it is good to be able to get some automated analysis of the figures too. Cons The time tracking feature is not very flexible and has caused me issues, I am using a different software to track time now. The design also is quite accountant-oriented Review Source Kyle W. Professional Freelancer Music Used the software for: 6-12 months ### "null" February 8, 2018 5.0 Review Source Nora I. Used the software for: 6-12 months ### "null" February 9, 2018 5.0 Review Source Tom H. Used the software for: 6-12 months ### "null" February 8, 2018 4.0 Review Source OM Ollie M. Lead SEO director Marketing and Advertising Used the software for: Less than 6 months ### "Straightforward online accounting software " June 15, 2024 4.0 Pros I enjoy the simplicity in creating new invoices and the VAT breakdown being provided so it is clear to the client. It is easy to either download the invoice as a PDF and email it manually or do so via FreeAgent itself. Cons As a new user I have found it difficult to change the status of an invoice ('paid' status in particular). Review Source Tristan B. Owner and Head of Development Computer Software Used the software for: ### "Great service" November 19, 2014 5.0 When moving to freelancing this was the first product I was recommended and using it has been great. Its nice and clean and I havent had any issues with getting clients to pay with it past the normal hurry alongs. They have been very quick and clear to answer my accounting questions too. Pros It keeps everything paired down and simple and easy to find. Also feel I have learned more about how to file my taxes with the built in pages and submission. Loading data form my bank account and tagging it saves time too. Cons I would like to be able to search my bank account entries to check all is tagged up. Review Source JI Jahiezer I. Desarrollador Information Technology and Services Used the software for: 6-12 months ### "one of the best to accounting software in the market" June 18, 2018 4.0 Pros Functional and a UI really nice design. Good pricing, it's one of the best investment for a freelancer who have some time working. This app really help me in may freelance career Cons some times it's difficult to go into some tools. you cant import all the info you want to into this app. No have a computer app, you must have to go into the navigator or your cell phone Review Source SG Steve G. Heating Engineer Used the software for: 1-2 years ### "So much easier " July 27, 2018 5.0 This product has made running my business do much easier.It takes a little getting used to but once grappled it’s a breeze! Pros The bank reconciling makes marking off transactions and paid invoices so easy. The ability to resend email reminders and show whether an email has been received by a customer is great. Cons More template options would be good and the ability to put terms and conditions into the back of a invoice. Review Source Liam R. Used the software for: 2+ years ### "null" February 8, 2018 5.0 Review Source Bryan P. Used the software for: 2+ years ### "null" February 11, 2018 5.0 Review Source Jason B. Used the software for: 2+ years ### "null" February 12, 2018 4.0 Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.