# Page 7 | FreeAgent Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is FreeAgent the right Accounting solution for you? Explore 178 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122008/FreeAgent/reviews

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FreeAgent

4.5 (178)

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Last updated March 13th, 2026

# Page 7 - Reviews of FreeAgent

## Showing most helpful reviews

Showing 151-175 of 178 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BS

Ben S.  
  
  
Used the software for:

### "Clean and easy to use interface"

November 6, 2010

4.0

FreeAgent is an easy to use accounting system with integrated proposal, invoicing, expense and mileage modules, as well as the usual accounting functionality like VAT and bank account reconsolidation (explaining all transactions). We find that it offers good value and saves us time and hassle. Declaration: we offer FreeAgent to our clients but have tried to keep this review as objective as possible for the sake of credibility. We do use FreeAgent ourselves after having reviewed a few online accounting systems.

Pros

\- Clean and easy to use interface - Easy and professional invoicing with email templates and automatic reminders - Integration with Google Apps (single sign on - universal navigation) and Capsule CRM - VAT calculations with easy linking to HMRC

Cons

None so far. It would be great if we could have an even deeper integration with Capsule and perhaps other CRM's as well?

Review Source

AM

Arianna M.  
Segretaria Contabile  
Hospitality  
Used the software for: Less than 6 months

### "Davvero un buon strumento di fatturazione"

December 12, 2023

4.0

Pros

Ho usato FreeAgent come software per la gestione della contabilità, note spese e fatturazione elettronica. Molto comoda l'interfaccia, permette di gestire agevolmente tutto ciò di cui si necessità.

Cons

Ho sofferto la mancanza di alcuni strumenti integrati invece in altri software per la creazione delle fatture elettroniche

Review Source

AR

Andi R.  
Creative Director - Video Production  
Media Production  
Used the software for: 2+ years

### "null"

February 8, 2018

5.0

Review Source

VR

Verified Reviewer  
  
  
Used the software for: Less than 6 months

### "Great"

February 12, 2018

4.0

My accounting needs are quite basic and I haven't used Free Agent for long enough to have found cons yet.

Pros

The visibility it provides me on my business. Easy to use, the link with the bank account makes things very straightforward.

Review Source

WS

Winnie S.  
Coach  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Simple to use and excellent customer service"

August 15, 2022

5.0

So far, so good.

Pros

I haven't used all the features yet as I'm still fairly new to this software. So far, so good. It's invaluable for tracking key financial data. It integrates with my bank feed and payment collection software, creating streamlined and time-saving processes. The customer support is fantastic. I had a lot of questions when I first started using it and they were very patient and knowledgable.

Cons

I haven't found any 'cons' yet, from my experience so far.

Review Source

H

Henry  
  
  
Used the software for:

### "I like Freeagent"

March 18, 2014

4.0

I've been using freeagent now for just under a year and I'm really impressed by the amount of work that has gone into making this such an intuative accounting package. The customer support is quick and it has a number of excellent features, although I would like to see more - things like the lack of proper multi currency support is an issue for me also...and it has been on the 'to do' list for some time now.

Pros

Ease of use, good features, excellent graphics, totally customisible

Cons

There are some niggly bugs that still pop up every now & again. Although none of these are major (e.g. a bank account feed stop working etc.) and they are simple to fix, it does take time away from what I'm supposed to be doing.

Review Source

TR

Talon R.  
S  
  
Used the software for: 6-12 months

### "Easily Navigated Platform"

February 9, 2019

5.0

Customer service and helpfulness of reps is amazing.

Pros

Primarily, the best part about this product is Ease of use. Very straight forward and simplistic to learn.

Cons

This product has 2 drawbacks: Doesn't text customers Email campaign tracking features are very limited

Review Source

Response from FreeAgent Central

June 13, 2019

Hi Talon, Thank you for taking the time to share your review of FreeAgent, we really appreciate it! We've also passed your product feedback along to our Product Team. The FreeAgent Team

SM

Subathra M.  
Support Manager  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Best accounting software"

November 26, 2018

4.0

Pros

Easy to use. Multiple payment options Paypal, Stipe etc.,) integration possible. Multicurrency invoicing option is good. Email Invoicing and time tracking is good.

Cons

No major cons are seen in this software. Little expensive compared with similar applications. But it is worth paying.

Review Source

CH

Colin H.  
  
  
Used the software for:

### "FreeAgent saved us so much time"

November 8, 2010

5.0

Really well thought through product. Designed with small businesses in mind rather than just trained accountants!

Pros

Quick to understand Nice dashboard. Quite motivating to see that invoice timeline! VAT returns are so much easier. All of our team can use it.

Cons

Very little, would like projects to work slightly better, and be able to add projects on the fly. And automatic bank feeds which are coming soon will be great. It would be nice to generate invoices and bill part of them up front.

Review Source

Tom C.  
  
  
Used the software for: Less than 6 months

### "null"

February 9, 2018

5.0

Review Source

Mike W.  
Software Manager  
Oil & Energy  
Used the software for: 6-12 months

### "null"

February 8, 2018

4.0

Review Source

John B.  
Contract Developer  
Retail  
Used the software for: Less than 6 months

### "null"

February 8, 2018

5.0

Review Source

TB

Tim B.  
  
  
Used the software for:

### "Not bad, but not great!"

December 5, 2016

3.0

The software is well organized and basically fits our needs, but could use improvements in many key areas. One being reporting and employees - former employees remain listed for reports even though they are not needed. It would be far easier to just list active employees to make creating reports easier. Add to that that there is no way to create custom reports that you use regularly. All and all the software works well, it just needs some enhancements to these areas to make it easier to use.

Review Source

TC

Timothy C.  
Senior Software Engineer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "null"

February 19, 2018

4.0

Review Source

Vishal A.  
  
  
Used the software for: Less than 6 months

### "null"

April 17, 2017

1.0

Review Source

Geoff W.  
Digital Consultant  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "null"

October 8, 2015

5.0

Review Source

Omar C.  
iOS Developer & CoFounder  
Computer Software  
Used the software for: Less than 6 months

### "null"

October 28, 2015

5.0

Review Source

Cassandra W.  
  
Human Resources  
Used the software for: Less than 6 months

### "null"

February 20, 2017

4.0

Review Source

a

alg000  
  
  
Used the software for:

### "lacks multi-currency support"

April 3, 2013

2.0

FreeAgent lacks proper support multiple currency. Around a year ago, they said they were adding it. A year later, it's still not there! If you need this feature, its absence is a real killer. Xero seems to have it.

Pros

Interface is pretty good.

Cons

They say they are "working on" this crucial feature but a year later, nothing.

Review Source

Response from FreeAgent Central

November 19, 2014

Hi there. FreeAgent has multi-currency, multi-language invoicing and as of early 2014 allows you to record bank accounts in a foreign currency also.

ZA

Zack A.  
Tester  
  
Used the software for: Less than 6 months

### "Quite possibly saved my business"

June 21, 2018

5.0

Pros

Where to start. I LOVE Freeagent! It's so easy to use, it gives great reports, it automatically pulls in bank statements! Brilliant!

Cons

The only thing I would like to see is a little more clarity regarding the different categories of spending and VAT eligibility.

Review Source

Response from FreeAgent Central

July 12, 2018

Hi Zack, Thank you so much for the positive words, it's great to hear that FreeAgent has been such a big help for you and your business. We appreciate your feedback about the categories and VAT eligibility too, we've passed them along to our Product Team to review! All the best, The FreeAgent Team

DP

Demarco P.  
Financial Consultant  
Insurance  
Used the software for: Less than 6 months

### "FreeAgent - For more simplified accounting"

June 19, 2018

4.0

Pros

It provides accounting services at your fingertips. You can use it to track invoices, expenses, and banking, as well as some other good features. It has a free trial so you can use it with no obligation. After the trial the rates goes up per month to use. At this price it is very worth it as most other services are slightly more expensive. It can be used as an alternative to more costly programs.

Cons

As your business grows, you may need an accounting software that can do more complex features. This is intended more for a small business. Medium sized and large sized companies may need software that can handle thousands of inputs a week.

Review Source

SM

Sundeep M.  
Manager, assurance  
  
Used the software for: Less than 6 months

### "Designed for smaller non complex businesses"

March 18, 2018

3.0

Generating reports for financial statement preparation for client's year-ends

Pros

Visually pleasing, generates reports that small businesses require to stay on top of financial performance.

Cons

It probably would not be an ideal software if your business grows as you may need financial reporting needs would be more complex than what this software generates.

Review Source

Response from FreeAgent Central

April 10, 2018

Hi Sundeep, Thank you for taking the time to share your review of FreeAgent, we really appreciate it. The FreeAgent Team

J

James  
  
  
Used the software for:

### "Perfect tool for freelancers"

April 23, 2012

5.0

I am an IT freelancer in the UK with almost no bookkeeping skills. The application has intuitive interface and is quite easy to use. At the same time it has extensive functionality. I can do my invoicing, providing quotes, estimates, etc... I am using it with Google Apps

Pros

Google apps integration

Review Source

GE

Gareth E.  
CEO  
Information Technology and Services  
Used the software for:

### "null"

April 10, 2018

5.0

Review Source

BW

Ben W.  
Creative Director  
Design  
Used the software for: Less than 6 months

### "Convenient accounting software "

November 30, 2022

5.0

Pros

The deal they have with banking corporations enables you to access their service free of charge and provide great ways to link services and provide an accurate representation of profits and loss.

Cons

Its not Simple enough for beginners, but it take time to learn that's why they say it's helpful to have an accountant but other than that there's nothing negative to say

Review Source

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