PracticePerfect

Pros: Having switched from another program where we write 100's of notes daily, this program definitely allows for faster report writing on the therapists end. You do not have to click 100 times to get boxes filled in and save/exit/click/save/exit/repeat where you do with some other programs. Most of the therapists are able to get a note complete in 5 minutes or less, and progress reports completed in 10 minutes or less. Where before it was taking us 10-15 just for daily note due to all the clicking. This program has made it so much easier on the therapists.

Cons: I do not like that on the schedule part you can not see what the note says in the little box with the clients name. You have to hover over the sticky note icon to see. It would be nice if you could easily view that note (even part of it) in the actual box.

Pros: I wanted to thank you for your help, staff and concern. We had been using another software company for many years and have not had very good customer service. My main reason for looking for a new company was cost and customer service. We got both with PracticePerfect. I can say I truly appreciate the cost of the program and I cannot express enough just how much each of us appreciates the kind people that we have been working with at PracticePerfect. Your software does more than my old software did at a fraction of the cost and the customer service is top notch. I am truly grateful for having met you and your staff.

Cons: Nothing is wrong because they are always improving their software.

Overall: Highly recommend.

Pros: -good option for multidisciplinary practice bec of billing, notetaking features

Cons: -no autosave option

-significant amount of text gone when simply undoing typing

-not a lot of freedom to create patient chart templates, add images, etc. (crucial for adding in consent notes, etc.)

-complicated to extract documents from program to third party back up storage

-interface not very user friendly

Pros: Auto post feature. It could be accessed from more than one computer. Customer service was somewhat helpful and always attentive

Cons: Invoicing method of creating balances for patients was clumsy and not necessary. Posting payments, finding the payments you wanted or deleting them was difficult. Assessing pt Balencesand how they were calculated was difficult. I would not recommend this product for use

Overall: What features not to have in a billing software. A lot of frustration.