# Practice Perfect EMR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Practice Perfect EMR the right Chiropractic solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122031/PracticePerfect/reviews

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Practice Perfect EMR

3.5 (14)

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Last updated March 13th, 2026

# Reviews of Practice Perfect EMR

Ease of use

3.4

Customer Service

4.0

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Christabelle B.  
Front Desk Team Lead  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Practice Makes Perfect"

June 26, 2019

4.0

Highly satisfied, specially with customer/tech support. They reply right away and that is just what we need.

Pros

This is the software that we use solely for our clinic. With that being said, we use PP 15 hours a day, 6 days a week kind of thing. I love it because you can customize, set things your clinic way and do limit access permissions for each users. price monthly varies on each package, depends on how many users. You can also use PP out of the clinic too. That is the best feature I like because I just sent the link to our Therapists and they can check their schedules at night for the next day. It works real time too.

Cons

PP has so much to offer, it is actually very good. I just wish that it can generate all the statistic reports that we need to measure therapists stats, clinic's different aspects and inventory stats. Another thing, I wish PP can blast marketing emails too in the same software, because right now they are just partnering with other marketing arms to do that.

Reason for choosing Practice Perfect EMR

Clinic owner's decision

Review Source

KW

Kara W.  
Corporate Administration  
Individual & Family Services  
Used the software for: 2+ years

### "Practice Perfect - a fantastic schedule management tool "

February 17, 2025

5.0

I’ve worked with this product for many years and it has been successful in managing day to day needs.

Pros

This is a great scheduling software with lots of customization available

Cons

There are a few “glitches” that you need to get used to but they are minimal

Review Source

KJ

Kaitlyn J.  
BCBA  
Medical Practice  
Used the software for: 2+ years

### "Pretty good software for managing a lot of aspects"

February 10, 2025

3.0

We thoroughly enjoy using it at our company, but it can be cumbersome sometimes.

Pros

I enjoy the color coding and the ability to leave notes on the appointments.

Cons

It can be tricky to train new staff on how to implement using the program.

Review Source

RW

Ray W.  
Counsellor  
Mental Health Care  
Used the software for: 2+ years

### "A near perfect scheduling tool"

September 18, 2024

4.0

Overall, I have been very pleased with the functionality and ease of use. Practice Perfect has become a very comfortable tool for my practice.

Pros

Practice Perfect allows me to easily book appointments, either as a single appointment or a recurring one. It also makes it easy to search for booked appointments, reschedule existing ones and make modifications simply.

Cons

I struggle to use it on my phone. The mobile adaptation could be stronger

Review Source

Jennifer C.  
SLP  
Hospital & Health Care  
Used the software for: 6-12 months

### "Practice Perfect perfect for therapists"

December 10, 2019

4.0

Overall I have been very happy with the software in terms of ease of use and accessibility.

Pros

It is easy to use when I am not at the office. The ability to log in via the internet and finish up notes, Scheduling and entering client information is also easy.

Cons

The software does have some lag time when using via the internet then when I am at the office. In both locations it often will freeze then unfreeze which can be frustrating as well.

Review Source

BH

Brittany H.  
RMT  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "As a user, not fully impressed"

March 19, 2022

3.0

It was not my favorite program to use. I would not use again.

Pros

The customization of the appointments were great, colors etc. I liked the function that you could move cancelled appointments to the top so you could still see them but they were not in your scheduled day. Note attached to the appointments were great as well

Cons

I did not like how I could not personally manage my schedule. That it had to be done through admininstration. They also need a appointment reminder function that automatically sends appointments to clients.

Review Source

CS

Cxylerrina S.  
Front desk Receptionist/ office admin assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "User friendly"

February 10, 2020

5.0

So much easier than the previous system my company used.

Pros

It is easy to monitor accounts and sales records. Very easy as well on checking clients history.

Cons

I dont know if there is a way to print a clients history record without including the comments that only staff are suppose to see. Also, when patients asked for the print outs of their attendance is there a way where the amounts of per visits would not be included in the print outs?

Review Source

VR

Verified Reviewer  
Naturopathic Doctor  
Medical Practice  
Used the software for: 6-12 months

### "Steep learning curve, not the greatest EMR option for naturopathic doctors"

April 2, 2019

3.0

Pros

\-good option for multidisciplinary practice bec of billing, notetaking features

Cons

\-no autosave option -significant amount of text gone when simply undoing typing -not a lot of freedom to create patient chart templates, add images, etc. (crucial for adding in consent notes, etc.) -complicated to extract documents from program to third party back up storage -interface not very user friendly

Review Source

CC

Cathy C.  
Owner  
Insurance  
Used the software for: 1-2 years

### "I used PP to bill out PT cliams"

November 1, 2017

1.0

What features not to have in a billing software. A lot of frustration.

Pros

Auto post feature. It could be accessed from more than one computer. Customer service was somewhat helpful and always attentive

Cons

Invoicing method of creating balances for patients was clumsy and not necessary. Posting payments, finding the payments you wanted or deleting them was difficult. Assessing pt Balencesand how they were calculated was difficult. I would not recommend this product for use

Review Source

VR

Verified Reviewer  
Occupational Therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Practice Perfect EMR "

June 4, 2019

4.0

pretty good- there were a few nuances but overall it was an effective system from a practitioner perspective

Pros

customizable options. Ease of display for patient scheduling. Tech support was very responsive

Cons

took some time to learn how to best utilize the software. some functions (for example, the transfers of goals to new incidences) had to be manually entered

Review Source

jF

jeffrey F.  
Drector  
Medical Practice  
Used the software for: 2+ years

### "Old school software"

July 12, 2019

1.0

I feel sorry for clinics that are still using a system like this. The newer cloud based software is so much better for clients and practitioners

Pros

It is cheap for a large number of practitioners

Cons

not cloud based so you cant access remotely and updates are difficult. Online booking, text reminders and charting are difficult compared to newer products such as Jane Software. support is very bad. They lock you out of your data if you fire them so be careful!

Review Source

RZ

Renata Z.  
Naturopath  
Alternative Medicine  
Used the software for: 1-2 years

### "Outdated and doesn't work well for Naturopathic doctors"

September 8, 2022

3.0

Pros

I like that the program has the option to pre-populate with text if decided upon, different tabs for documents helps keep things organized

Cons

Silly things like not saving my work by clicking "save" each time caused me to lose my notes multiple times which was very frustrating. It's also very outdated-looking which lowers the UX. Overall would not recommend

Review Source

TM

Travis M.  
Owner  
  
Used the software for:

### "Thank You. "

March 23, 2012

5.0

Highly recommend.

Pros

I wanted to thank you for your help, staff and concern. We had been using another software company for many years and have not had very good customer service. My main reason for looking for a new company was cost and customer service. We got both with PracticePerfect. I can say I truly appreciate the cost of the program and I cannot express enough just how much each of us appreciates the kind people that we have been working with at PracticePerfect. Your software does more than my old software did at a fraction of the cost and the customer service is top notch. I am truly grateful for having met you and your staff.

Cons

Nothing is wrong because they are always improving their software.

Review Source

HG

Hayley G.  
Co-Director  
Entertainment  
Used the software for: Less than 6 months

### "Practice Perfect"

March 6, 2020

4.0

Pros

This software is generally pretty easy to use! It makes sense and it easy to teach to others to keep track of notes and goals. I like that we are able to have some customization within the program. The company has been good about updating things for us as we learn!

Cons

I wish there was another way to organize goals and switch the formatting. Maybe I just haven't figured out the way yet, but it makes it harder to view what is most important. Also, the program is pretty slow to load. It may partially be due to the wifi that we have, but this program takes much longer to load than others, which can set us behind with busy schedules.

Review Source

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