--- title: "Setmore Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Setmore the right Appointment Scheduling solution for you? Explore 960 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/122035/SetMore/reviews/" page_type: "reviews" language: "en" --- Setmore 4.6 (960) [View alternatives](https://www.capterra.com/p/122035/SetMore/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Setmore Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews KB Karen B Jungian Life Coach and Certified Grief EducatorMental Health Care, Self-employedUsed the software for: 1-2 years. “I especially like the ability to create many tailored services and provide individual links for each.“ October 14, 2024 KB Karen B Jungian Life Coach and Certified Grief EducatorMental Health Care, Self-employedUsed the software for: 1-2 years. “Not a huge concern but if someone cancels or moves a meeting themselves, it does not adjust on my end in zoom.“ October 14, 2024 GM Gabriel M Licensed Sales AgentInsurance, Self-employedUsed the software for: 6-12 months. “Setmore has made the process of scheduling appointments seamless.“ October 1, 2024 RD Renata D Permanent makeup artistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “They unfortunately don’t generate financial reports and the POS integration is very limited“ October 28, 2024 RP Rachel P Office ManagerReligious Institutions, 11 - 50 employeesUsed the software for: 1-2 years. “Overall, integration and use of this program has been a simple transition.“ January 15, 2026 MA MICHAEL A CLERICALWarehousing, 51 - 200 employeesUsed the software for: 1-2 years. “MY SCHEDULE LOOKS CLUTTERED AT TIMES AND IT IS NOT ALWAYS SYNCING“ December 26, 2025 RD Renata D Permanent makeup artistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Love how easy to use, low and affordable prices, they also don’t delete your profile if you switch to another platform.“ October 28, 2024 JS Jodee S Remedial Massage and HypnotherapyHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “So if the customer texts back to that number instead of my personal number I don't get the messages. “ September 9, 2024 ## Showing most helpful reviews Showing 1-25 of 960 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Keith O. Owner Computer Hardware Used the software for: I used a free trial ### "Pretty good for the cost" August 16, 2025 4.0 Pretty basic install and setup. Needs some better security options. Doesn't integrate with web root very well. Pros Learning curve, cost, online access are some of the great features with this product. Pretty easy self installation. Cons Security is needing more work on this software. Also calendar integration is not working for android phones. Review Source DC Debbie C. Admin Education Management Used the software for: 2+ years ### "Setmore Review" June 7, 2026 5.0 Pros It is simple and very intuitive to use and to schedule our client. Easy to set up the repeat clients with the services, as well as the classes. Grateful that we could merge duplicate clients without having to deal with multiples. I also appreciate the many integration options they have, so we did not have to pay extra. Cons I do not have any issues, other than having to learn how to use the receptionist option to maximize our automation. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Bad customer service along with a cumbersome system. Review Source KAP Kim Alyse P. POSITIVE OUTCOMES PROFESSOR Professional Training & Coaching Used the software for: I used a free trial ### "I Didn't Set More with Detmore" June 26, 2025 3.0 I tried it for a few weeks. I was not happy with the results, so l upgraded my Microsoft to a business account. I am happier with MS Booking. Pros I liked the idea that I could have prospective clients schedule appointments with me. I thought this would work well for my business. Cons It did not synch easily with my personal Google calendar. Also, the fee was more than I wanted to pay. Review Source RP Rachel P. Office Manager Religious Institutions Used the software for: 1-2 years ### "Setmore helps to Get More Done!" January 15, 2026 4.0 Overall, integration and use of this program has been a simple transition. There are some initial learning curves but once you become familiar its a very simple and quick use program. Pros I like the customization of notifications and alerts, especially for appointments or events that require logging into another platform or software program. I also like being able to log daily tasks and notes to keep track of daily productivity. Cons The software can be finnicky, and requiring an update before smoothing out which can be inconvenient when trying to check schedule in a meeting or adding an appointment. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Missing appointments, cost too high, glitchy, and overall inability to flow with our work structure. Review Source Sarah J. System Engineer Information Technology and Services Used the software for: 1-2 years ### "I love that Setmore is so simple to use" May 30, 2022 4.0 Setting up Setmore couldn't be easier because to its user-friendly UI. Client self-booking, automated appointments, and prompt customer service are three of my favorite aspects. For extra features, you can pay an additional fee or subscribe to a premium subscription. Pros My favorite thing about Setmore is how easy it is to use, yet filled with all the information I need to book the right appointments and services every time. Within the first month, I was able to create my return on investment and provide value to my clients via documentation and regular meetings. Cons Setmore's sole flaw is that it can occasionally crash. Occasionally, things don't save correctly and updates don't appear until hours later when you reenter the application. Setmore's only genuine flaws are these little hiccups in the system. Switched from [Bookafy](https://www.capterra.com/p/141483/Bookafy-Online-Scheduling/)[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Overall, it's been a terrific and affordable tool to help me manage my business better, as I noted in my pros. It's simple to connect your company or service to social media so that people may book time with you without you having to be there. Review Source Response from Setmore June 3, 2022 Hi there Sarah, Thank you for taking the time to leave us a review! Thrilled to hear that you think Setmore is simple to use, terrific and affordable to help manage your business. It's great that you like the social media integrations, client self-booking, automated appointments, and prompt customer service. If you require any assistance, do not hesitate to reach out to our 24/7 team via the live chat in the app or at help@setmore.com. Happy Scheduling! Julia, Community Team Jared K. CMO Marketing and Advertising Used the software for: 2+ years ### "Setmore for Business" April 28, 2022 5.0 I've been able to generate my return of investment within the first month and not just that be able to give value to clients in documentation and also frequent meetings. Pros It's easy to program to the social media for your business or service to be able to allow clients to book time with you so you don't have to be there for them to do it. Cons I can't use a custom domain and sometimes it does interfere with my clients experience because they think I work for the company. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Setmore Its use and lack of UI learning curve Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[Bookly](https://www.capterra.com/p/180137/Bookly/) The simplicity of the customer interface and my ability to add not just services and meetings but also courses if needed. Review Source Response from Setmore May 20, 2022 Hi Jared, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to use for your social media platforms and that customers can book from those platforms. It's great that you think Setmore offers simplicity and doesn't need a high level of tech experience to use. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the team. Julia, Community Team Keri K. Systems manager Marketing and Advertising Used the software for: 1-2 years ### "Easy to use, lots of integrations available" July 25, 2022 5.0 I have loved setmore enough that I have recommended and even set it up for others Pros I tried multiple schedulers before deciding on Setmore for my podcast interview scheduling. There is a free version that is highly functional and does everything I need. When helping someone else build their business, I was able to use Setmore to integrate with their systems as well. The paid version is worth the price for the extras gained, such as additional payment integrations and sms appointment reminders. Cons Some areas may be improved by more customization options, but I’m pretty happy with what is already possible Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Setmore The ease of use, app, and available integrations Review Source Response from Setmore August 1, 2022 Hi Keri, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to use and appreciate all the integrations we offer. It's great that after trialing different schedulers, you chose Setmore Free as it has everything you need. We'll pass on your comments to the team. Julia, Community Team Gidon A. CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Excellent appointment maker" July 15, 2020 5.0 Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient. Pros Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient. Cons I use it to schedule one on one Zoom meetings. It works very good for this. I would perhaps suggest creating a different version of Setmore especially for people like me, who are trying to just coordinate one on one meetings. A version that would look less like "buy a massage slot" and more like "set up a meeting with someone who's not trying to sell you something". I find myself apologetic when I am trying to set up a meeting with someone higher than me in status Also, some people said that they need to sign in or sign up to use it?? Maybe because a masseuse needs certain info, but a "let's get on a call together" really just needs name and email. Reason for choosing Setmore it looked best to me. I started with free but quickly realized that the two way synch with Google Calendar was imperative Switched from [YouCanBookMe](https://www.capterra.com/p/163194/YouCanBookMe/) They changed their model or something. It was a while ago that I used them. Review Source Holly B. REALTOR® Designated Managing Broker Real Estate Used the software for: Less than 6 months ### "So far, so good!" January 8, 2020 5.0 So far so good. I reached out to support Via the chat feature and they were very helpful. Pros It’s easy to set up and get started. I tried others for a minute and never finished Cons Wish it synced with multiple calendars as I have 5. So I have to do some shifting around after people schedule an appointment; which can defeat the purpose sometime. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing Setmore It comes with my HelloSells answering service subscription. Review Source RD Renata D. Permanent makeup artist Health, Wellness and Fitness Used the software for: 2+ years ### "Missing financial reports " October 28, 2024 4.0 I loved setmore! Their customer support is excellent and they are always releasing new features, but for my business it was very essential that we had the option to open/close register, make payroll and have reports. Pros Love how easy to use, low and affordable prices, they also don’t delete your profile if you switch to another platform. Cons They unfortunately don’t generate financial reports and the POS integration is very limited Review Source Response from Setmore November 12, 2024 Hi Renata, Thank you for taking the time to review Setmore! Thrilled to hear that you love how easy the app is to use and you find it affordable. It's amazing to know that you think our customer support is excellent and we're essential for your business. I have passed on your feedback to the team for consideration regarding financial reports and POS. Julia, Community Team AG Ashwita G. Therapist Alternative Medicine Used the software for: 2+ years ### "Good Product, but Indians cannot take payments" November 23, 2022 5.0 It is great for scheduling. Pros Very easy to use and lots of options to create workshops as well as appointments. Cons The email sent to the customer can only be customised for ALL emails. So whether or not they sign up for a workshop or an individual session, they receive the same instructions, which makes this hard. Also if you want to recieve payments, you have to subscribe and that is super expensive, and also if you're an Indian, receiving payments from Indians is not an option unless they use credit cards only (since you can use stripe). Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Setmore the flexibility in slots, the capacity to create individual as well as group appointments. Review Source CP Corinne P. RMT/Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent value, reliable online booking system" October 10, 2019 4.0 I am a sole-proprietor massage therapist. My job does not allow me to answer phone calls during the day, and I prefer to not be returning calls during my small breaks between clients. The online booking option is perfect for my business. Most of my clients are now booked with recurring appointments, or will book online using the "Book Now" button on my facebook page. This allows me to spend less time on the phone. Less time on the phone greatly decreases the amount of time I spend on administrative tasks. Pros I wanted software that would allow online booking and text reminders that was affordably priced for small business. Cons Two complaints: 1. I really need the option to display only the first name of clients that are booked in to the system. My workspace is oriented in a way that clients can see my calendar while booking, and as a regulated health professional it is required for me to protect this information from public viewing. 2. There is no option to email, export, or print any appointment history. I am often required to share this information and it is a very common feature for other appointment systems. Currently I am required to cut and paste this information from Setmore where it is not easy to even highlight for copy. It seems to be a feature that should have been added after all these years I've been waiting for it now. Reason for choosing Setmore I chose Setmore over the others for the price, and Google did not meet my needs at the time. The Setmore premium account meets my needs while being affordable. I have been considering a switch from from having separate appointment booking and accounting software to using full-practice software (Jane App, ClinicSense), but that option is very expensive and does not seem to be worth the cost increase. Review Source Sarah F. Used the software for: 1-2 years ### "A good, easy to use program, well-priced, but with a lot of unusual glitches" August 2, 2016 3.0 We love the features, we love the pricing...but we find that there are a lot of glitches going on that make our business look unprofessional. As a medical office, its important for us to appear professional...and Setmore has let us down on this front quite a few times. Asking questions or lodging complaints with the company is tricky, as they're always dodging blame. Its always possible to 'chat' with a consultant, but I think English isn't always their first language, making some communication tricky. That said, the main part of the program works well...but be prepared for some odd glitches occasionally - like clients sometimes being able to book outside of your booking hours (which they tell me isn't possible...yet its happening), or SMS reminders just not being sent (even if the system says they were). Another time, a client managed to log in as an administrator and somehow set herself up as another practitioner....that was odd too. But according to Setmore, we did that ourselves and she couldn't possibly have done it (they said as they deleted her practitioner profile). Most of our clients find the Setmore online booking website easy to use, but don't bother trying to set up a lead time for appointments...I don't know why, but even when they changed it from 2 days to 24 hours, it still wouldn't allow clients to have the lead time we wanted (i.e. the amount of time required to book an appointment online so we didn't end up with any surprise appointments). Also, be prepared to constantly sync your duplicate clients in your database...it is incredibly annoying and time-consuming. In addition, the recurring appointment feature had to be disabled on our account, as if clients wanted to edit one appointment in a series, we would have to search back to find the original appointment in the recurring series, delete or change that one...and THEN edit every single appointment from then on (it sometimes was weeks or months of edits to be made for one appointment to be changed), so we no longer use that feature. The widget to link through to our Wix website however is very handy, and they are trialing features such as 'classes' and Stripe payments. We cant comment on how the payments feature functions, as we don't use it. Pros Ease of use. Even technologically-challenged clients do not find it daunting to book online. Configurations for appointment times, and setting individual practitioner shifts are really flexible. SMS reminders included in the price - fantastic. Customised SMS reminders are a wonderful bonus. Widget to link a booking page to our website is great. Cons Glitchy. Communication...good but challenging. SMS reminders sometimes don't get sent. Recurring appointment feature does not work for our business. Duplicate customers are constantly being created, and syncing them takes time. Review Source Junko O. Business Consultant Financial Services Used the software for: 2+ years ### "A system to book appointments necessary" May 30, 2023 4.0 It is a tool that has an automated system for reservations and even online payments, it is also easy to use and is adaptable to the company Pros I like it because it is an ideal tool to manage and schedule appointments without conflicts, this cloud-based solution allows updates to always be current, allowing reservations to be made without problems, it is a type of system that can be implemented anywhere industry since it is much easier to manage employee or even customer schedules with greater accuracy Cons I have no problems and it has become an excellent tool for contact management with clients and partners, in a way organized in the cloud and accessible Review Source Response from Setmore June 6, 2023 Hello Junko, Thank you for your positive feedback on our appointment scheduling system. We are delighted to hear that it has evolved into an excellent tool for managing contact with your clients and partners. We are delighted that you find our cloud-based solution simple to use and adaptable to your business's requirements. Our automated reservation and online payment system is intended to improve accuracy and streamline the booking process. We appreciate your feedback and look forward to providing you with a dependable appointment booking solution in the future. Furthermore, our customer service team is available 24/7 to answer any questions or concerns you may have. We also provide regular updates and improvements to ensure that our solution is current and meets your changing needs. Michell, Team Setmore. Britany S. Educator E-Learning Used the software for: 2+ years ### "Best Appointment Scheduling Software" May 8, 2022 5.0 I would recommend this app for anyone needing a basic scheduling app. Pros Setmore has a very easy-to-use interface and setting everything up is almost effortless. A few features I like most are the self-booking features for clients, the ability to set up automated appointments, and responsive customer service. It's free to use but you do have the option to upgrade to a paid plan for more features. Cons Setmore is available online and on mobile but there are no desktop versions available. Review Source Response from Setmore May 20, 2022 Hi Britany, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy-to-use and that you found the setup effortless. It's great that you appreciate the features available and you like that it's free. Julia, Community Team VR Verified Reviewer Senior Solutions Architect Telecommunications Used the software for: Less than 6 months ### "Best Online Appointment Scheduling Tool for Businesses! " May 20, 2022 5.0 Pros My wife and I recently opened a spa and massage parlour. Our clientele is growing exponentially and I must say that Setmore has been superb in helping us manage our numerous appointments. It's absolutely free and easy to use which makes it perfect, especially for small start-up businesses. We were able to add our personal touch to it by customizing it, which was also very easy to do. When someone schedule's an appointment, they receive an automatic e-mail confirming their booking and a reminder 24hours prior to their appointment. Clients can also make very secure online payments, if they prefer to do so prior to their appointment. Our reviews from clients are easily displayed front and center, which encourages future bookings. Not to mention, it has great integration with our Instagram and Facebook pages/accounts and we can add the website plugin to our profiles. We can also access our calendar across any of our devices. Cons There isn't anything I don't like about this App. Will definitely recommend to anyone. Review Source Response from Setmore June 3, 2022 Hi there, Thank you for taking the time to review Setmore! We're delighted to hear that Setmore has helped manage appointments with the free plan and you find it easy to use for your start-up business. It's great that you like the ability to customize your Booking Page, the reviews, and the automated reminders. We really appreciate your support. If you require any assistance, do not hesitate to reach out to our 24/7 team via the live chat in the app or at help@setmore.com. Happy Scheduling! Julia, Community Team JP Justin P. Chiropractor Used the software for: 1-2 years ### "Easy to use anywhere, especially great for a new start up (free option)" May 26, 2018 5.0 Pros The best thing about Setmore is that it is very simplified, to the point, and easy to use anywhere. I have ran into clients at the grocery store, park, etc. and instead of them having to call my office to set up an appointment, I can tell them right then what is available and schedule them. We first found the free version as we were transitioning from paper and pencil scheduling to electronic, and we have found that it is perfect for our needs. You can completely customize your schedule to include as many services as you would like for different lengths of time, prices, etc. You can also add employees and customize other features including colors for services (as they appear on your schedule), office hours, and scheduling intervals. You can add as much or as little contact information about your clients as you would like. Also, I have had to contact customer service 3 times during our use, and they have been GREAT every single time. They have resolved any issue that I have had within 24 hours and were very open with communication, keeping me informed with progress. Cons There are a few things that I wish Setmore was a bit better about... Setmore is not really "secure". A medical office, for instance, would probably not be able to use this option for scheduling. The only real "issue" that we've had with using the app (on iOS) is that it does crash upon opening quite frequently. It does open on the 2nd or 3rd try every time, and we have never contacted customer service about this issue because it really hasn't interfered with our productivity. Review Source SP Sue P. Owner Consumer Services Used the software for: 2+ years ### "A decent program that's easy to use" November 28, 2018 4.0 The software was great for my first time using an online booking/ scheduling app. It didn't have a lot of bells and thrills, but I think it did the job in keeping it simple for even a dummy like me to use. Of course over time with use, as with everything else, there are times while in the moments I had an, "I wish I could do (blank) with this" moment. Nonetheless, I think this is very user friendly for a beginner. Pros While using this program for about 5 years it grew on me as a simple way of scheduling clients. I am not very tech savvy, but I was able to use it with ease. It was great being able to create a service menu and be able to link it with Yelp. It has a nice feature that allows you to have reminders sent via email or text to clients so they know their appointment was coming up. The online booking feature was also easy to navigate for clients. The scheduling tabs were very clear and easy to see from the main calendar view. You're able to toggle on or off the view of other staff members schedules so you don't have to view a crazy calendar at all times. Cons The inability to put a real credit card info to hold appointments. While it was an option to request credit card information to hold appointments, any number would be sufficient to bypass that measure and an appointment would be booked. It would have also been a nice feature to have the same reminder options available for the staff to get notified of appointments coming up that day. As an appointment based only business I had a few missed appointments because the app never sent a notification through whether my phone was in bad service or not. Review Source cO conor O. IT-Manager Retail Used the software for: 6-12 months ### "Disgraceful " July 31, 2021 1.0 This company is an absolute disgrace, they provide a simple service and yet cant even run it correctly. I spoke with 12 individual customer support agents, all in an attempt to solve 1 simple issue, they consistently left the chat once they realised it wasnt a simple fix, or else told me the issue was on facebooks end and not theirs, despite this being impossible as the data showing up in my error message could only be coming from their servers, just to make it that bit worse, I contacted facebook to get confirmation and in 3 hours had a response from them confirming the issue was not with them, The Setmore team then told me they would have to contact Facebook to confirm this despite me sending screenshots and also providing a detailed bug report for them, they have no clue how to fix their issues and their system has several bugs, 4 days ago they told me they messaged Facebook and today they told me they still had no response, i find it funny how i got a response in only a few hours and yet after 4 days a company of their size couldn't make contact. AVOID this company at all costs. So many better options out there as we have recently discovered. Pros Nothing there is way better options out there Cons This company has been an absolute nightmare to deal with, their customer support is like dealing with infants who have zero technical knowledge. Avoid at all costs, better options out there which provide far better service. Review Source CO Cynthia O. CEO Consumer Services Used the software for: Less than 6 months ### "Cheaper than Calendly with all the bells and whistles! " August 10, 2021 5.0 I love that they were responsive, its easy to use and super afforable. Pros My web person introduced me to set more which because I hadn't heard off, I initially thought it was "off brand". May be true in the US HOWEVER, it has all the bells and whistles I was looking for as a dog trainer and offer of subscription based holistic pet healing services. I am happy it has online booking, mailchimp integration as well as integration with square as well as paypal. The person who helped me set it up was super helpful and walked me through it. It was also great that she on-boarded other dog trainers and she is able to help me in the future with other services or concerns as they come up so I can work with just her and not a random person every time which I love. Cons Still trying to figure out a solution for "signed client agreement". Reason for choosing Setmore timing. Review Source Response from Setmore August 17, 2021 Hi Cynthia, Thank you for your lovely review! It's great to hear that you're happy with Setmore and it's helping your pet healing business. That's wonderful that you've taken advantage of the MailChimp, Square, and PayPal integrations. It's also fantastic that our team was able to help you with your onboarding and help you set up your services. Team Setmore is here 24/7 if you require any assistance. Julia, Community Team PP Phillip P. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Setmore Review" March 30, 2022 4.0 Setmore integrates well with my website allowing clients to book oine appointments in real time. It sends reminder emails. Pros Easy and simple to use, cost efficient. I have never needed support or had any issues. Cons Setmore has No cons noted at this time. Reason for choosing Setmore Price Review Source Response from Setmore April 22, 2022 Hi Phillip, Thank you for taking the time to review Setmore! Delighted to hear that you find Setmore easy to use and cost-effective. It's great you haven't felt the need to contact our support team. If you require any further assistance, do not hesitate to reach out! Julia, Community Team TG Tracey G. Office Manager Used the software for: 1-2 years ### "Great Online Appointment Scheduler" May 31, 2018 5.0 Ease of organizing and reminding customers of appointment. Also loved the mobile app as well! Pros I love having a online appointment schedule that I can embed not only on my website but also on our companies Facebook page; allowing customers to book straight from there instead of having to go to our website first. I also love the use of the mobile app. It notifies me of any new appointments or changes and allows me to access customer details and notes on the go. It also sent appointment reminder to my customers which stopped a lot of "no-shows" Great design, both friendly for us to setup and for our customers to use. Cons It's a great app for someone with a hair salon or nail salon. We were trying to use it for a landscape installation service and each appointment has different time lengths versus a set time limit so we could only allot for one appointment a day online. If we could've been able to reserve dedicated days versus a customer reserving an 8am slot just to reserve a day then it would've been able to work more efficiently for us. Unfortunately a lot of our customers wouldn't read the details ordering where we told them they were only reserving days and we contact them with a time of appointment. Instead the expected their appointments at 8 am. Review Source KF Kirsten F. ceo Human Resources Used the software for: 2+ years ### "Excellent Product" September 7, 2017 5.0 Pros Everything about this product is easy and fluid. I have been using setmore for 2-3 years. I can link it to landing pages, customize the features Cons They have two glitches. One is that you can limit the future ability to set an appointment, I choose 2 days. The HUGE problem is that it counts the weekends even if your office is closed and no employees work on weekends. So I can send out emails of Friday to have people set Monday appointments. REALLY REALLY BAD as it messes up all on my online advertising and ability to have people schedule during the weekend for Monday appointments. It doesn't allow people to schedule during times it is closed, it just doesn't jump to Monday, like there is no workweek only feature. IT ALSO doesn't allow you to link to a page. it has its thank you page which you can add a link to but it does not allow you to customize that page. for example I don't want a thank you page I want it to jump to a website. the best I can get is a link at the bottom....which no one sees as they skim it as a thank you page. Review Source JW Josh W. Owner Sports Used the software for: 1-2 years ### "Great For The Money" August 10, 2022 5.0 Overall my experience was wonderful and it worked for a long time. Pros I love that they have different options available to meet everyone’s needs. It is very easy to use and it a clean and professional look. Cons I had to stop using the software because I needed to connect providers with resources and Setmore wasn’t able to do it at that time. Reason for choosing Setmore Price Review Source Response from Setmore August 22, 2022 Hi there Josh, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is great value for money and it s easy to use, professional and clean. We're sorry to hear that you are no longer a Setmore customer. We're constantly improving the product for our customers so we appreciate all feedback. If you have any suggestions on how we can improve, do not hesitate to reach out at help@setmore.com. Julia, Community Team FE Fabio E. Owner Entertainment Used the software for: 1-2 years ### "It does the job perfectly" April 2, 2023 5.0 Since I offer remote sessions, to manage them I really needed a lightweight, straightforward platform...I have found it! Pros Ease of useIntuitive user interfaceThe integration with Stripe, Square and Paypal gives you great flexibility. Cons I've found a couple of issues in the workflow when I first started getting used to the platform and I had to get in touch with the customer service - whose reply, on the other hand, was quick and helpful. Reason for choosing Setmore Can't remember the alternatives I've considered, but I remember that Setmore was a no brainer for me, as all the features I was looking for were there, for free. Review Source Response from Setmore May 1, 2023 Hi there Fabio, Thank you for taking the time to review Setmore! Thrilled to hear that you like the ease of use and appreciate the payment gateways available. It's great that you think Setmore offers a straightforward platform and think we're a no-brainer when it comes to online scheduling. We appreciate your feedback as it helps us improve the service we offer. If you require any further assistance, do not hesitate to reach at help@setmore.com. 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