# Setmore Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Setmore the right Appointment Scheduling solution for you? Explore 958 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122035/SetMore/reviews --- Setmore 4.6 (958) [View alternatives](https://www.capterra.com/p/122035/SetMore/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Setmore Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews KB Karen B Jungian Life Coach and Certified Grief EducatorMental Health Care, Self-employedUsed the software for: 1-2 years. “I especially like the ability to create many tailored services and provide individual links for each.“ October 14, 2024 KB Karen B Jungian Life Coach and Certified Grief EducatorMental Health Care, Self-employedUsed the software for: 1-2 years. “Not a huge concern but if someone cancels or moves a meeting themselves, it does not adjust on my end in zoom.“ October 14, 2024 RP Rachel P Office ManagerReligious Institutions, 11 - 50 employeesUsed the software for: 1-2 years. “Overall, integration and use of this program has been a simple transition.“ January 15, 2026 JS Jodee S Remedial Massage and HypnotherapyHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “So if the customer texts back to that number instead of my personal number I don't get the messages. “ September 9, 2024 AC Anthony C University InternElectrical/Electronic Manufacturing, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “It offers a wide range of services, including real-time booking, appointment reminders, simple appointment scheduling, customer administration, and payment processing.“ May 2, 2023 RD Renata D Permanent makeup artistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “They unfortunately don’t generate financial reports and the POS integration is very limited“ October 28, 2024 AB Angelica B University InternPharmaceuticals, 501 - 1,000 employeesUsed the software for: I used a free trial. “With its simple interface, I was able to quickly schedule meetings with study participants, collaborators, and supervisors, resulting in efficient time management.“ June 4, 2023 MA MICHAEL A CLERICALWarehousing, 51 - 200 employeesUsed the software for: 1-2 years. “MY SCHEDULE LOOKS CLUTTERED AT TIMES AND IT IS NOT ALWAYS SYNCING“ December 26, 2025 ## Showing most helpful reviews Showing 1-25 of 958 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Keith O. Owner Computer Hardware Used the software for: I used a free trial ### "Pretty good for the cost" August 16, 2025 4.0 Pretty basic install and setup. Needs some better security options. Doesn't integrate with web root very well. Pros Learning curve, cost, online access are some of the great features with this product. Pretty easy self installation. Cons Security is needing more work on this software. Also calendar integration is not working for android phones. Review Source RP Rachel P. Office Manager Religious Institutions Used the software for: 1-2 years ### "Setmore helps to Get More Done!" January 15, 2026 4.0 Overall, integration and use of this program has been a simple transition. There are some initial learning curves but once you become familiar its a very simple and quick use program. Pros I like the customization of notifications and alerts, especially for appointments or events that require logging into another platform or software program. I also like being able to log daily tasks and notes to keep track of daily productivity. Cons The software can be finnicky, and requiring an update before smoothing out which can be inconvenient when trying to check schedule in a meeting or adding an appointment. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Missing appointments, cost too high, glitchy, and overall inability to flow with our work structure. Review Source KAP Kim Alyse P. POSITIVE OUTCOMES PROFESSOR Professional Training & Coaching Used the software for: I used a free trial ### "I Didn't Set More with Detmore" June 26, 2025 3.0 I tried it for a few weeks. I was not happy with the results, so l upgraded my Microsoft to a business account. I am happier with MS Booking. Pros I liked the idea that I could have prospective clients schedule appointments with me. I thought this would work well for my business. Cons It did not synch easily with my personal Google calendar. Also, the fee was more than I wanted to pay. Review Source KB Karen B. Jungian Life Coach and Certified Grief Educator Mental Health Care Used the software for: 1-2 years ### "Great Scheduler! " October 14, 2024 5.0 I love it! This software goes above and beyond other scheduling tools and provides many more options to make it your own. Pros Setmore is easy to use and has a lot of options to make it your own. I especially like the ability to create many tailored services and provide individual links for each. Cons Not a huge concern but if someone cancels or moves a meeting themselves, it does not adjust on my end in zoom. It does grab a meeting link when they originally sign up and shows up at the appropriate time and day in zoom, it just won't move in zoom if adjusted. I would also like it to show the name in zoom instead of 30 minute meeting. It shows the name in the calendar which is definitely more important. Neither of these are deal breakers for me. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing Setmore Setmore has more options on set up and management. Many more features I found more useful. Switched from [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Price, mainly and ease of use. Honeybook was fine, just much more than I need and way too expensive for a starting business. Review Source Response from Setmore November 12, 2024 Hi Karen, Thank you for your feedback! Thrilled to hear that you like the customizable features in the app and you appreciate the ease of service creation. We appreciate you pointing out the Zoom integration feedback, and we’re always working to improve features for smoother workflows. Your suggestion about updating Zoom meetings when appointments are rescheduled, and displaying client names instead of meeting durations, is very valuable, and we’ll pass it along to our development team. If you ever have any questions or need further assistance, we're always here to help at help@setmore.com or via the live chat in your app. Julia, Community Team Sarah J. System Engineer Information Technology and Services Used the software for: 1-2 years ### "I love that Setmore is so simple to use" May 30, 2022 4.0 Setting up Setmore couldn't be easier because to its user-friendly UI. Client self-booking, automated appointments, and prompt customer service are three of my favorite aspects. For extra features, you can pay an additional fee or subscribe to a premium subscription. Pros My favorite thing about Setmore is how easy it is to use, yet filled with all the information I need to book the right appointments and services every time. Within the first month, I was able to create my return on investment and provide value to my clients via documentation and regular meetings. Cons Setmore's sole flaw is that it can occasionally crash. Occasionally, things don't save correctly and updates don't appear until hours later when you reenter the application. Setmore's only genuine flaws are these little hiccups in the system. Switched from [Bookafy](https://www.capterra.com/p/141483/Bookafy-Online-Scheduling/)[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Overall, it's been a terrific and affordable tool to help me manage my business better, as I noted in my pros. It's simple to connect your company or service to social media so that people may book time with you without you having to be there. Review Source Response from Setmore June 3, 2022 Hi there Sarah, Thank you for taking the time to leave us a review! Thrilled to hear that you think Setmore is simple to use, terrific and affordable to help manage your business. It's great that you like the social media integrations, client self-booking, automated appointments, and prompt customer service. If you require any assistance, do not hesitate to reach out to our 24/7 team via the live chat in the app or at help@setmore.com. Happy Scheduling! Julia, Community Team Jared K. CMO Marketing and Advertising Used the software for: 2+ years ### "Setmore for Business" April 28, 2022 5.0 I've been able to generate my return of investment within the first month and not just that be able to give value to clients in documentation and also frequent meetings. Pros It's easy to program to the social media for your business or service to be able to allow clients to book time with you so you don't have to be there for them to do it. Cons I can't use a custom domain and sometimes it does interfere with my clients experience because they think I work for the company. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Setmore Its use and lack of UI learning curve Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[Bookly](https://www.capterra.com/p/180137/Bookly/) The simplicity of the customer interface and my ability to add not just services and meetings but also courses if needed. Review Source Response from Setmore May 20, 2022 Hi Jared, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to use for your social media platforms and that customers can book from those platforms. It's great that you think Setmore offers simplicity and doesn't need a high level of tech experience to use. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the team. Julia, Community Team Keri K. Systems manager Marketing and Advertising Used the software for: 1-2 years ### "Easy to use, lots of integrations available" July 25, 2022 5.0 I have loved setmore enough that I have recommended and even set it up for others Pros I tried multiple schedulers before deciding on Setmore for my podcast interview scheduling. There is a free version that is highly functional and does everything I need. When helping someone else build their business, I was able to use Setmore to integrate with their systems as well. The paid version is worth the price for the extras gained, such as additional payment integrations and sms appointment reminders. Cons Some areas may be improved by more customization options, but I’m pretty happy with what is already possible Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Setmore The ease of use, app, and available integrations Review Source Response from Setmore August 1, 2022 Hi Keri, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to use and appreciate all the integrations we offer. It's great that after trialing different schedulers, you chose Setmore Free as it has everything you need. We'll pass on your comments to the team. Julia, Community Team Gidon A. CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Excellent appointment maker" July 15, 2020 5.0 Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient. Pros Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient. Cons I use it to schedule one on one Zoom meetings. It works very good for this. I would perhaps suggest creating a different version of Setmore especially for people like me, who are trying to just coordinate one on one meetings. A version that would look less like "buy a massage slot" and more like "set up a meeting with someone who's not trying to sell you something". I find myself apologetic when I am trying to set up a meeting with someone higher than me in status Also, some people said that they need to sign in or sign up to use it?? Maybe because a masseuse needs certain info, but a "let's get on a call together" really just needs name and email. Reason for choosing Setmore it looked best to me. I started with free but quickly realized that the two way synch with Google Calendar was imperative Switched from [YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/) They changed their model or something. It was a while ago that I used them. Review Source RD Renata D. Permanent makeup artist Health, Wellness and Fitness Used the software for: 2+ years ### "Missing financial reports " October 28, 2024 4.0 I loved setmore! Their customer support is excellent and they are always releasing new features, but for my business it was very essential that we had the option to open/close register, make payroll and have reports. Pros Love how easy to use, low and affordable prices, they also don’t delete your profile if you switch to another platform. Cons They unfortunately don’t generate financial reports and the POS integration is very limited Review Source Response from Setmore November 12, 2024 Hi Renata, Thank you for taking the time to review Setmore! Thrilled to hear that you love how easy the app is to use and you find it affordable. It's amazing to know that you think our customer support is excellent and we're essential for your business. I have passed on your feedback to the team for consideration regarding financial reports and POS. Julia, Community Team JS Jodee S. Remedial Massage and Hypnotherapy Health, Wellness and Fitness Used the software for: 2+ years ### "Massage And Hypnotherapy business runs well with Setmore. " September 9, 2024 4.0 Over all very pleased and don't want to change. But please change the reminder settings to send the reply's to our business number not the automated number from the app. Or if there is a reply to the automated reminder, make the app send a message to the business that a message has been sent. I miss out on money for the week when i don't get the clients 24 hour notice to not being able to make the appointment. Pros It was very easy to set up. I used the free app for the first 10yrs of my business. I eventually set up a paid account so I could utilize the extra utilities. especially the text reminders and email reminders. I have researched other business and health App.s and I find this one is the easiest to set up. Also the help you get is very prompt and if they don't have the answers they will find the answers. I can use this anywhere around the world. Cons The con I have is only one so far. its the Text reminders are linked to another phone number connected to setmore. So if the customer texts back to that number instead of my personal number I don't get the messages. This is a big issue. I would love that to change. So please admin if you are reading this. Change your program to let the customer send the reply to the text message to our personal phone numbers not to the automated one. I have a message on the automated message to text or ring my number but people don't read all the message and just press reply. Reason for choosing Setmore The free use. Review Source Response from Setmore October 29, 2024 Hi Jodee, Thank you so much for taking the time to share your experience and detailed feedback! We're thrilled to hear that Setmore has been a valuable part of your business for the past decade and that features like text and email reminders have been helpful to you. Your feedback on how we can improve reminders is insightful, and we’ll make sure it’s shared with our team. If you ever have any questions or need further assistance, we're always here to help at help@setmore.com or via the live chat in your app. Julia, Community Team EE Elizabeth E. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Worse than useless " December 14, 2023 1.0 Terrible. It made my scheduling a nightmare. I spent so much time fielding questions from customers. No shows actually increased! Pros Ease of scheduling online - once I set customers up it was easy to schedule Cons Customer service is the worst I’ve ever experienced. “Live” chats left me hanging for hours, promised responses never arrived by email, phone calls were fobbed off with “send us an email “. Switched from [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Difficulty with getting help to straighten out an issue after a change in their system Review Source Response from Setmore January 18, 2024 Hi Elizabeth, I'm sorry to hear you're not enjoying your time with us and you've not had a positive customer service experience. I'd like to look into this further, could you please reach out to me at moremagic@setmore.com and i'll be able to understand your experience and resolve any issues you're facing. Julia, Community Team RC Rory C. Owner Renewables & Environment Used the software for: Less than 6 months ### "If you visit customers in their homes then this is for you." August 20, 2020 5.0 Overall I find Setmore just really good. Pros This software gives my customers the ability to book my services online, pay for the appointment, get confirmation of the appointment and get reminders before the appointment. Customers find it easy to use, it gives them the confidence that they are dealing with a company that is on the ball. The best thing for me is that customers book me and I travel to their homes to service their woodburner and chimney. So many booking software companies assume customers come to you. Setmore know that some of us travel to customers. Cons Like all software, you have to play with it to get to function as you would like. It took me about a day of messing about, trying things out to see what did and what didn't work for me. I don't really see this as a con. If someone was very new at setting one of these booking softwares up, it may take a bit of time to get all the functions up and running. Doesn't take PayPal. Alternatives considered [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Reason for choosing Setmore Setmore seemed to offer what I was looking for. i tried it and it works. Review Source GM Gabriel M. Licensed Sales Agent Insurance Used the software for: 6-12 months ### "Super simple scheduling Software " October 1, 2024 5.0 Pros Setmore has made the process of scheduling appointments seamless. Cons I have not experienced any issues with Setmore. Review Source Response from Setmore November 12, 2024 Hi Gabriel, Thank you for taking the time to review Setmore! Delighted to hear that Setmore has helped you streamline your appointments. If you ever require any assistance, do not hesitate to reach out to our team at help@setmore.com. Julia, Community Team SG Steph G. Property Manager Real Estate Used the software for: 2+ years ### "Highly recommend for Property Managers/Sales Appointments" October 15, 2019 5.0 Setmore solves our scheduling issue with clients - we don't need to email them open timeslots and then have it change by the time they reply - now we just sent them a link to see the 'live calendar' and they can choose current openings. It also allows us to schedule group classes, and have multiple people meet us at once. We can easily ask the clients a few preliminary questions that they must fill out before their appointment, such as their budget and move-in date, so we know what products to show them at their appointment. It saves us phoning them ahead of time to discuss options and make sure we have products available for them. Pros I've used this software daily at my past and current company for 2+ years, it's very easy to set up and start using and the Pro version was a 'must have' when I changed companies. The ability to remove Setmore branding and integrate it into our business helps us look professional and consistent in our branding for our clients. We use it to schedule private appointments with clients, book group appointments, and reserve elevators for people moving in/out. It's easy to update hours/availability, add staff or services, and add clients. Very user friendly for our clients, we never need to help them with online bookings. The value for money is excellent, especially considering the amount of time it saves us trying to book appointments with clients (often 40+ appointments per week at our peak). Cons We had requested and then tested a new chat feature that would allow us to text message users from the software, but wished that it could show our work cell as the 'reply' number. It's not that important to us, so this was a non-issue. I wish we could set up reoccurring group classes (ie every Friday at 5pm, we offer ABC class, but people register for individual sessions) but it's not yet a feature so we manually add the group classes. Reason for choosing Setmore Setmore was the best fit for features we needed, and the price was very competitive. We started with the free version and then upgraded to the paid/Pro version for the added functionality. The easy to use interface for us and our clients is important, and I would recommend it to anyone looking for an online bookings calendar. I have previously worked in technical support and sales for a software company and feel that the service, support, and features they provide is excellent value. Review Source Junko O. Business Consultant Financial Services Used the software for: 2+ years ### "A system to book appointments necessary" May 30, 2023 4.0 It is a tool that has an automated system for reservations and even online payments, it is also easy to use and is adaptable to the company Pros I like it because it is an ideal tool to manage and schedule appointments without conflicts, this cloud-based solution allows updates to always be current, allowing reservations to be made without problems, it is a type of system that can be implemented anywhere industry since it is much easier to manage employee or even customer schedules with greater accuracy Cons I have no problems and it has become an excellent tool for contact management with clients and partners, in a way organized in the cloud and accessible Review Source Response from Setmore June 6, 2023 Hello Junko, Thank you for your positive feedback on our appointment scheduling system. We are delighted to hear that it has evolved into an excellent tool for managing contact with your clients and partners. We are delighted that you find our cloud-based solution simple to use and adaptable to your business's requirements. Our automated reservation and online payment system is intended to improve accuracy and streamline the booking process. We appreciate your feedback and look forward to providing you with a dependable appointment booking solution in the future. Furthermore, our customer service team is available 24/7 to answer any questions or concerns you may have. We also provide regular updates and improvements to ensure that our solution is current and meets your changing needs. Michell, Team Setmore. Britany S. Educator E-Learning Used the software for: 2+ years ### "Best Appointment Scheduling Software" May 8, 2022 5.0 I would recommend this app for anyone needing a basic scheduling app. Pros Setmore has a very easy-to-use interface and setting everything up is almost effortless. A few features I like most are the self-booking features for clients, the ability to set up automated appointments, and responsive customer service. It's free to use but you do have the option to upgrade to a paid plan for more features. Cons Setmore is available online and on mobile but there are no desktop versions available. Review Source Response from Setmore May 20, 2022 Hi Britany, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy-to-use and that you found the setup effortless. It's great that you appreciate the features available and you like that it's free. Julia, Community Team VR Verified Reviewer Senior Solutions Architect Telecommunications Used the software for: Less than 6 months ### "Best Online Appointment Scheduling Tool for Businesses! " May 20, 2022 5.0 Pros My wife and I recently opened a spa and massage parlour. Our clientele is growing exponentially and I must say that Setmore has been superb in helping us manage our numerous appointments. It's absolutely free and easy to use which makes it perfect, especially for small start-up businesses. We were able to add our personal touch to it by customizing it, which was also very easy to do. When someone schedule's an appointment, they receive an automatic e-mail confirming their booking and a reminder 24hours prior to their appointment. Clients can also make very secure online payments, if they prefer to do so prior to their appointment. Our reviews from clients are easily displayed front and center, which encourages future bookings. Not to mention, it has great integration with our Instagram and Facebook pages/accounts and we can add the website plugin to our profiles. We can also access our calendar across any of our devices. Cons There isn't anything I don't like about this App. Will definitely recommend to anyone. Review Source Response from Setmore June 3, 2022 Hi there, Thank you for taking the time to review Setmore! We're delighted to hear that Setmore has helped manage appointments with the free plan and you find it easy to use for your start-up business. It's great that you like the ability to customize your Booking Page, the reviews, and the automated reminders. We really appreciate your support. If you require any assistance, do not hesitate to reach out to our 24/7 team via the live chat in the app or at help@setmore.com. Happy Scheduling! Julia, Community Team JP Justin P. Chiropractor Used the software for: 1-2 years ### "Easy to use anywhere, especially great for a new start up (free option)" May 26, 2018 5.0 Pros The best thing about Setmore is that it is very simplified, to the point, and easy to use anywhere. I have ran into clients at the grocery store, park, etc. and instead of them having to call my office to set up an appointment, I can tell them right then what is available and schedule them. We first found the free version as we were transitioning from paper and pencil scheduling to electronic, and we have found that it is perfect for our needs. You can completely customize your schedule to include as many services as you would like for different lengths of time, prices, etc. You can also add employees and customize other features including colors for services (as they appear on your schedule), office hours, and scheduling intervals. You can add as much or as little contact information about your clients as you would like. Also, I have had to contact customer service 3 times during our use, and they have been GREAT every single time. They have resolved any issue that I have had within 24 hours and were very open with communication, keeping me informed with progress. Cons There are a few things that I wish Setmore was a bit better about... Setmore is not really "secure". A medical office, for instance, would probably not be able to use this option for scheduling. The only real "issue" that we've had with using the app (on iOS) is that it does crash upon opening quite frequently. It does open on the 2nd or 3rd try every time, and we have never contacted customer service about this issue because it really hasn't interfered with our productivity. Review Source SP Sue P. Owner Consumer Services Used the software for: 2+ years ### "A decent program that's easy to use" November 28, 2018 4.0 The software was great for my first time using an online booking/ scheduling app. It didn't have a lot of bells and thrills, but I think it did the job in keeping it simple for even a dummy like me to use. Of course over time with use, as with everything else, there are times while in the moments I had an, "I wish I could do (blank) with this" moment. Nonetheless, I think this is very user friendly for a beginner. Pros While using this program for about 5 years it grew on me as a simple way of scheduling clients. I am not very tech savvy, but I was able to use it with ease. It was great being able to create a service menu and be able to link it with Yelp. It has a nice feature that allows you to have reminders sent via email or text to clients so they know their appointment was coming up. The online booking feature was also easy to navigate for clients. The scheduling tabs were very clear and easy to see from the main calendar view. You're able to toggle on or off the view of other staff members schedules so you don't have to view a crazy calendar at all times. Cons The inability to put a real credit card info to hold appointments. While it was an option to request credit card information to hold appointments, any number would be sufficient to bypass that measure and an appointment would be booked. It would have also been a nice feature to have the same reminder options available for the staff to get notified of appointments coming up that day. As an appointment based only business I had a few missed appointments because the app never sent a notification through whether my phone was in bad service or not. Review Source cO conor O. IT-Manager Retail Used the software for: 6-12 months ### "Disgraceful " July 31, 2021 1.0 This company is an absolute disgrace, they provide a simple service and yet cant even run it correctly. I spoke with 12 individual customer support agents, all in an attempt to solve 1 simple issue, they consistently left the chat once they realised it wasnt a simple fix, or else told me the issue was on facebooks end and not theirs, despite this being impossible as the data showing up in my error message could only be coming from their servers, just to make it that bit worse, I contacted facebook to get confirmation and in 3 hours had a response from them confirming the issue was not with them, The Setmore team then told me they would have to contact Facebook to confirm this despite me sending screenshots and also providing a detailed bug report for them, they have no clue how to fix their issues and their system has several bugs, 4 days ago they told me they messaged Facebook and today they told me they still had no response, i find it funny how i got a response in only a few hours and yet after 4 days a company of their size couldn't make contact. AVOID this company at all costs. So many better options out there as we have recently discovered. Pros Nothing there is way better options out there Cons This company has been an absolute nightmare to deal with, their customer support is like dealing with infants who have zero technical knowledge. Avoid at all costs, better options out there which provide far better service. Review Source CO Cynthia O. CEO Consumer Services Used the software for: Less than 6 months ### "Cheaper than Calendly with all the bells and whistles! " August 10, 2021 5.0 I love that they were responsive, its easy to use and super afforable. Pros My web person introduced me to set more which because I hadn't heard off, I initially thought it was "off brand". May be true in the US HOWEVER, it has all the bells and whistles I was looking for as a dog trainer and offer of subscription based holistic pet healing services. I am happy it has online booking, mailchimp integration as well as integration with square as well as paypal. The person who helped me set it up was super helpful and walked me through it. It was also great that she on-boarded other dog trainers and she is able to help me in the future with other services or concerns as they come up so I can work with just her and not a random person every time which I love. Cons Still trying to figure out a solution for "signed client agreement". Reason for choosing Setmore timing. Review Source Response from Setmore August 17, 2021 Hi Cynthia, Thank you for your lovely review! It's great to hear that you're happy with Setmore and it's helping your pet healing business. That's wonderful that you've taken advantage of the MailChimp, Square, and PayPal integrations. It's also fantastic that our team was able to help you with your onboarding and help you set up your services. Team Setmore is here 24/7 if you require any assistance. Julia, Community Team PP Phillip P. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Setmore Review" March 30, 2022 4.0 Setmore integrates well with my website allowing clients to book oine appointments in real time. It sends reminder emails. Pros Easy and simple to use, cost efficient. I have never needed support or had any issues. Cons Setmore has No cons noted at this time. Reason for choosing Setmore Price Review Source Response from Setmore April 22, 2022 Hi Phillip, Thank you for taking the time to review Setmore! Delighted to hear that you find Setmore easy to use and cost-effective. It's great you haven't felt the need to contact our support team. If you require any further assistance, do not hesitate to reach out! Julia, Community Team VR Verified Reviewer Owner Religious Institutions Used the software for: 1-2 years ### "Super Simple Booking System" August 26, 2022 5.0 Very good, I very much like this scheduling software. Pros This software is super simple and easy to use. It provides all the basic features necessary for booking appointments, taking payments and sending out reminders etc. I’m extremely pleased with it. Customer service is a breeze too. Plus the ease of integration with other apps is amazing. Cons I had no issues with this software for what I’m using it for. It meets my expectations. Review Source Response from Setmore September 23, 2022 Hi there, Thank you for taking the time to review Setmore! Thrilled to hear that you think the software is super simple and easy to use. It's wonderful that you're extremely pleased with Setmore and the integrations we offer. We appreciate your support and if you require any further assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team rO renee O. dog groomer Veterinary Used the software for: 1-2 years ### "fetching grooms review of setmore" October 18, 2019 5.0 Setmore has been the main tool of record keeping for my business since i opened. I rely on it heavily. It has helped with lessening phone call duties by the online booking option, easy and fast SMS reminders for all clients, data entry is stored safe and secure for each individual client and visable with a few simple clicks of buttons and also has given me a professional looking receipt for my customers who have requested it. I am very happy with the product. Pros Setmore has been fantastic since i started using it 2 years ago. Its very basic which makes it super easy to use and to teach new employees to use. Theres not many areas you can make mistakes like overbooking or incorrect data entry so its very safe, when less thing to worry about as a small business owner. Cons The only things i could see improvement on is when you add extras to a customers bill it doesnt add it to the overall revenue, and same with giving discounts too. When you apply discounts to a customers bill it changes the prices for the receipt but for the total revenue it remains the non-discounted price. Id also love to have an option for the calendar weekly & daily view to have an 'all staff' option so that you can see all bookings for every staff member rather than having to change between staff constantly. Review Source MW Maia W. Marketing and Events Manager Food & Beverages Used the software for: 1-2 years ### "Instrumental to my business" October 14, 2019 5.0 We were setting appointments the old fashioned way in a calendar book. I knew I wanted an option that would allow me to set appointments from anywhere, be ause I spend a lot of time away from the store yet am usually the person interacting with customers. I also needed my appointment setting software to integrate with a crm. I found hubspot and the 2 work together very well. Seamlessly. I also added a slack integration to help me keep track of new bookings so I can set up our email reminders. They are more detailed than the automatic emails generated from setmore. But I still use the setmore emails to remind clients of their appointments. The fact that I cam use setmore for both regular appointments and to set up classes is perfect for my business. Pros Easy to use Integrates with my crm, mailchimp and slack Allows us to set appointments any time from anywhere Cons Automatic emails are not customizable. We had to set up separate emails to explain our process to our customers. It would be so amazing if I could use the setmore automatic email feature for all of that explaining. Alternatives considered [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Reason for choosing Setmore Provided me with the features I need. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.