---
title: "Setmore Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Setmore Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more."
source_url: "https://www.capterra.com/p/122035/SetMore/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Setmore Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Setmore

## What is Setmore?

Setmore is an online scheduling platform that enables businesses to connect with customers. Teams can manage all appointments through one simple, sleek calendar system and give businesses the freedom to grow. Bring on more customers and sharpen the brand image, while taking charge of working hours. By listing availability online, customers can self-book the desired services. Setmore also gives businesses their own branded mobile app, so customers can book straight from their phone. Businesses can collect deposits to secure bookings, send payment links for remote payments, and take tap to pay for fast, in-person checkout.

## What is Setmore used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Calendar](https://www.capterra.com/calendar-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 957 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

1%

Pros & cons

Intuitive and simple interface

Flexible and efficient scheduling

Recurring technical glitches

Email notification limitations

Starting price

$12

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Reservations / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Setmore?[Manage this product listing](https://www.g2.com/products/setmore/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Setmore

4.6 (960)

VS.

[4.8 (1,173)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting Price

$12

Per User, Per Month

Starting Price

$19.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (958)

Ease Of Use

4.8 (4,150)

Value For Money

4.7 (760)

Value For Money

4.6 (2,805)

Customer Service

4.7 (883)

Customer Service

4.7 (2,368)

## Setmore alternatives

[4.7 (3,692)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (351)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (297)](https://www.capterra.com/p/154785/GoReminders/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/122035/SetMore/alternatives/)

## FAQs about Setmore

Overview

### What problems does Setmore solve?

Setmore solves the back-and-forth of booking appointments by giving clients live self-service availability, service choices, confirmations, and online payment options. It reduces no-shows through automated reminders and keeps staff calendars, client records, recurring sessions, and schedule changes organized. Salons, clinics, tutors, coaches, and field-service teams benefit most.

Answer based on 659 reviews

Overview

### Which roles and teams benefit most from Setmore?

Setmore is most used by small-business owners, executives, and directors who oversee appointment-based operations and need a clear view of bookings. Service professionals, including barbers, massage therapists, therapists, hairdressers, photographers, and doctors, manage client scheduling. Office managers and administrators coordinate calendars, while teachers schedule sessions and classes.

Answer based on 928 reviews

Overview

### What company size and industries is Setmore built for?

Setmore is built for businesses and organizations of all sizes, with small businesses representing 95% of reviewers and Health, Wellness and Fitness accounting for 27%. It also serves non-profits and communities, while reviewer adoption includes Cosmetics at 7% and Consumer Services at 6%, alongside midsize and enterprise organizations.

Answer based on 960 reviews

Features and Usability

### What are the key features of Setmore?

Setmore includes online booking and appointment scheduling that let clients choose available times and reschedule meetings through booking links. Its calendar management provides color-coded appointment views and calendar sync, while confirmations and reminders send appointment notifications. Mobile access supports scheduling away from a laptop, and the client database stores contact details and booking records.

Answer based on 26 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Setmore offers a free version and free trial, with Pro starting at $12 per user/month. Pro includes unlimited users and appointments, SMS and email reminders, recurring bookings, calendar sync, video links, and branding removal. Reviewers find the free tier functional, though some report limited reporting, collaboration, customization, or free-tier features.

Answer based on 146 reviews

Integrations

### Which third-party tools and platforms does Setmore integrate with?

Setmore integrates with over 40 third-party tools, including Google Calendar, Gmail, Stripe, Square Payments, WordPress, Zapier, Zoom Workplace, and Google Meet. Its catalog also includes CRM and marketing platforms such as HubSpot CRM, Agile CRM, Constant Contact, and Instagram, alongside payment, scheduling, website, and communication connections.

Answer based on 232 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Setmore?

Setmore offers live online sessions, webinars, documentation, and videos to support team training. Reviewers report that staff and associates generally learn scheduling quickly, while first-time users and administrators may need time to understand less visible features and calendar settings. Clear instructions and customer support help users work through the initial learning curve.

Answer based on 16 reviews

Getting Started and Support

### What customer support options does Setmore offer, and how do users rate the experience?

Setmore offers email/help desk support, FAQ/forum resources, a knowledge base, phone support, 24/7 live representatives, and chat. Users often report fast, helpful responses, clear guidance, and effective issue resolution. However, some describe delayed or inconsistent replies, agents leaving chats, and difficulty resolving complex technical problems.

Answer based on 348 reviews

Security

### How does Setmore handle data security and access control?

Setmore uses password-based account access, including password changes that can block devices with previously saved credentials. Reviewers describe client records, online payments, and card entry as secure, and cite privacy controls. However, some users want stronger security options, more calendar-level permission control, and a safer place for sensitive SOAP notes.

Answer based on 20 reviews

## Pros and Cons

Intuitive and simple interface

95% positive reviews out of 247

Most reviewers indicate ease of use makes daily tasks straightforward, with a clear, visually appealing layout.

Recurring technical glitches

57% negative reviews out of 51

Some users report occasional bugs, crashes, and syncing problems, with support responses not always resolving technical issues.

Flexible and efficient scheduling

90% positive reviews out of 96

Most reviewers find scheduling features versatile, enabling easy management of appointments, services, and team availability.

Email notification limitations

53% negative reviews out of 47

Some reviewers indicate email notifications lack customization, cause confusion, and present delivery or reply issues for clients.

Jodee S.

Remedial Massage and Hypnotherapy, 1 employee.

"So if the customer texts back to that number instead of my personal number I don't get the messages. "

Quick and straightforward setup

94% positive reviews out of 64

Most reviewers describe setup as fast and uncomplicated, allowing immediate use without technical barriers or confusion.

Challenging appointment cancellation process

72% negative reviews out of 29

Most reviewers report appointment cancellation is difficult for clients, with unclear steps and limited options for managing changes.

Karen B.

Jungian Life Coach and Certified Grief Educator, 1 employee.

"Not a huge concern but if someone cancels or moves a meeting themselves, it does not adjust on my end in zoom."

## Features

AI summary

Based on 14,228 Appointment Scheduling reviews

Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities:

-   **Appointment Management** (**58%** of reviewers rated this feature as critical)
-   **Calendar Management** (**54%**)
-   **Online Booking** (**60%**)

Setmore supports all three of the features reviewers value most: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate bookings, keep schedules accurate, and let customers reserve time online more easily, allowing teams to reduce scheduling friction and manage appointments more efficiently.

Appointment Management

4.7 (20)

65.00% of 20 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Online Booking

4.4 (45)

62.22% of 45 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Confirmations/Reminders

4.5 (34)

64.71% of 34 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Mobile Access

4.8 (33)

54.55% of 33 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Client Database

4.1 (18)

44.44% of 18 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Calendar Management

4.5 (42)

61.90% of 42 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Setmore 55 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Address Book: Stored list of contacts and groups
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Class Scheduling: Schedule in-person or online classes
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Data Import/Export: Import and export data to and from software applications
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Multi-Location: Manage and support multiple locations
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Ratings/Reviews: Ratings/Reviews
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Rescheduling: Manage the rescheduling of appointments
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- SMS Messaging: Send messages via SMS
- SMS Reminders: Reminders sent via SMS/text message
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Website Integration: Seamlessly integrates with 3rd party websites

---

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Features

4.3 (894)

4.3

Based on 894 reviews

## Pricing

Value for money

4.7 (760)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/122035/SetMore/pricing/)

Free

$0.00

It includes:

-   Unlimited Appointments
-   Accept Online/In-Person Payments
-   Branded Booking Page
-   Branded Mobile App
-   SMS & Email Reminders
-   Email Confirmations
-   Integrations with leading apps
-   iOS & Android Apps
-   Team Collaboration Tools

Pro

$12.00

Per User,Per Month

It includes:

-   Branded Booking Page
-   Branded Mobile App
-   SMS & Email Reminders
-   Recurring appointments
-   Unlimited Appointments
-   Accept Online/In-Person Payments
-   Email Confirmations
-   2-Way Calendar Sync
-   Block Customer
-   Google Reviews
-   iOS & Android Apps
-   Custom Notifications & Reminders
-   Team Collaboration Tools
-   Priority Support
-   Donates 1% to planting trees
-   Integrations with leading apps

Value for money

4.7 (760)

4.7

Based on 760 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (883)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (883)

4.7

Based on 883 reviews

## User reviews

Overall rating

4.6

Based on 957 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(690)

4(216)

3(37)

2(3)

1(11)

Mentioned topic

Recent reviews first, then most helpful

OP

OPS

OPS

Used the software for: 1-3 years

### "Review Setmore "

4.0

September 14, 2026

Pros

It is easy to set up our client from another CRM, no issue importing or exporting customer information. Easily integrate other calendar in without any hiccups.

Cons

Took some time to understand how to set up reoccurring appt for our client. Will appreciate increasing the font on the calendar so it is easy to see. Perhaps give option to change the color?

AD

Admin

Admin

Used the software for: 3-5 years

### "Setmore Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 10, 2026

Pros

It is simple and very intuitive to use and to schedule our client. Easy to set up the repeat clients with the services, as well as the classes. Grateful that we could merge duplicate clients without having to deal with multiples. I also appreciate the many integration options they have, so we did not have to pay extra.

Cons

I do not have any issues, other than having to learn how to use the receptionist option to maximize our automation.

OM

Office Manager

Office Manager

Used the software for: 1-3 years

### "Setmore helps to Get More Done!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 16, 2026

Overall, integration and use of this program has been a simple transition. There are some initial learning curves but once you become familiar its a very simple and quick use program.

Pros

I like the customization of notifications and alerts, especially for appointments or events that require logging into another platform or software program. I also like being able to log daily tasks and notes to keep track of daily productivity.

Cons

The software can be finnicky, and requiring an update before smoothing out which can be inconvenient when trying to check schedule in a meeting or adding an appointment.

CL

CLERICAL

CLERICAL

Used the software for: 1-3 years

### "SETMORE IS A COMPETITOR FOR THE PRICE"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 5, 2026

Pros

I like the ease of use with Setmore. It is very user friendly. Also, use on the smartphone makes it very convenient.

Cons

I do not like the limited customization options. It is also harder to get used to than other scheduling platforms.

PO

POSITIVE OUTCOMES PROFESSOR

POSITIVE OUTCOMES PROFESSOR

Used the software for: I used a free trial

### "I Didn't Set More with Detmore"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 28, 2025

I tried it for a few weeks. I was not happy with the results, so l upgraded my Microsoft to a business account. I am happier with MS Booking.

Pros

I liked the idea that I could have prospective clients schedule appointments with me. I thought this would work well for my business.

Cons

It did not synch easily with my personal Google calendar. Also, the fee was more than I wanted to pay.

OW

Owner

Owner

Used the software for: I used a free trial

### "Pretty good for the cost"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 19, 2025

Pretty basic install and setup. Needs some better security options. Doesn't integrate with web root very well.

Pros

Learning curve, cost, online access are some of the great features with this product. Pretty easy self installation.

Cons

Security is needing more work on this software. Also calendar integration is not working for android phones.

Sarah J.

System Engineer

Used the software for: 1-3 years

### "I love that Setmore is so simple to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 1, 2022

Setting up Setmore couldn't be easier because to its user-friendly UI. Client self-booking, automated appointments, and prompt customer service are three of my favorite aspects. For extra features, you can pay an additional fee or subscribe to a premium subscription.

Pros

My favorite thing about Setmore is how easy it is to use, yet filled with all the information I need to book the right appointments and services every time. Within the first month, I was able to create my return on investment and provide value to my clients via documentation and regular meetings.

Cons

Setmore's sole flaw is that it can occasionally crash. Occasionally, things don't save correctly and updates don't appear until hours later when you reenter the application. Setmore's only genuine flaws are these little hiccups in the system.

CM

CMO

CMO

Used the software for: 3-5 years

### "Setmore for Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2022

I've been able to generate my return of investment within the first month and not just that be able to give value to clients in documentation and also frequent meetings.

Pros

It's easy to program to the social media for your business or service to be able to allow clients to book time with you so you don't have to be there for them to do it.

Cons

I can't use a custom domain and sometimes it does interfere with my clients experience because they think I work for the company.

SM

Systems manager

Systems manager

Used the software for: 1-3 years

### "Easy to use, lots of integrations available"

5.0

July 25, 2022

I have loved setmore enough that I have recommended and even set it up for others

Pros

I tried multiple schedulers before deciding on Setmore for my podcast interview scheduling. There is a free version that is highly functional and does everything I need. When helping someone else build their business, I was able to use Setmore to integrate with their systems as well. The paid version is worth the price for the extras gained, such as additional payment integrations and sms appointment reminders.

Cons

Some areas may be improved by more customization options, but I’m pretty happy with what is already possible

Gidon A.

CEO

Used the software for: Less than 1 year

### "Excellent appointment maker"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 21, 2020

Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient.

Pros

Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient.

Cons

I use it to schedule one on one Zoom meetings. It works very good for this. I would perhaps suggest creating a different version of Setmore especially for people like me, who are trying to just coordinate one on one meetings. A version that would look less like "buy a massage slot" and more like "set up a meeting with someone who's not trying to sell you something". I find myself apologetic when I am trying to set up a meeting with someone higher than me in status Also, some people said that they need to sign in or sign up to use it?? Maybe because a masseuse needs certain info, but a "let's get on a call together" really just needs name and email.

[View all Reviews](https://www.capterra.com/p/122035/SetMore/reviews/)

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