# Page 2 | Setmore Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Setmore the right Appointment Scheduling solution for you? Explore 958 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122035/SetMore/reviews --- Setmore 4.6 (958) [View alternatives](https://www.capterra.com/p/122035/SetMore/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Setmore ## Showing most helpful reviews Showing 26-50 of 958 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Saemi P. artist Arts and Crafts Used the software for: 6-12 months ### "great for basic option" August 23, 2024 3.0 Actually, it's great as a basic option, but they need to develop it a bit more for me to be willing to pay for long-term use Pros There are lots of free options that help me a lot. Their service is great and fast. Cons There are some areas they need to improve to make their service better. I want to use only Venmo for my clients, but I can't display Venmo as the only payment option. I believe PayPal is part of Venmo, so I have to offer both PayPal and Venmo as payment options. Additionally, I requested the ability to apply discounts individually for my clients, like allowing them to use a coupon for discounts. Unfortunately, they don't offer this option, which is inconvenient for me. Review Source Response from Setmore August 30, 2024 Hi Saemi, Thank you for taking the time to share your feedback about Setmore! Thrilled to hear that you think the service we offer is great and fast. It's great that you appreciate the free plan of Setmore. We appreciate the feedback regarding Venmo. I've passed this onto our payment team to consider. Thanks for sharing! Julia, Community Team JM Jan M. Project Analyst, Marketing Computer Software Used the software for: 1-2 years ### "Affordable, but comes with integration woes" November 25, 2024 3.0 Pros Affordable alternative to Calendly. The UI is simple and easy to follow. Cons Integrations don't work quite well. Google Calendar integration is a hit or miss. Review Source Response from Setmore January 6, 2025 Hi Jan M, Thank you for taking the time to review Setmore! Great to hear that you think the app is affordable. We appreciate the feedback about the integrations. We'd love to learn more about the issues you're facing and understand what integrations can be improved at moremagic@setmore.com. Julia, Community Team MA MICHAEL A. CLERICAL Warehousing Used the software for: 1-2 years ### "SETMORE IS A COMPETITOR FOR THE PRICE" December 26, 2025 4.0 Pros I like the ease of use with Setmore. It is very user friendly. Also, use on the smartphone makes it very convenient. Cons I do not like the limited customization options. It is also harder to get used to than other scheduling platforms. Review Source WC Wanita C. owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Everything Business in one app!" August 4, 2024 5.0 I really love the ease of use, and having everything at my fingertips Pros I like how I can do all my essential business related - tasks in the 1 app. Cons The price can be a bit high forall of the features. Review Source Response from Setmore August 30, 2024 Hi Wanita, Thank you for sharing your review of Setmore! Thrilled to hear that the app caters to your business needs. We appreciate your feedback as it helps us improve the service we offer. I'll make sure to pass on your comments to the team. Julia, Community Team AC Anthony C. University Intern Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Setmore: Manage your appointments with ease." May 2, 2023 4.0 I had the chance to work with Setmore as an intern in my university's IT department, and I was pleased by its feature set and simplicity of use. Setting up several departmental events was my responsibility, and using Setmore's real-time booking and appointment reminders really eased the procedure. It also gave me the opportunity to track consumer information and manage payments, which was essential for making sure that our events went off without a hitch. Pros Setmore is a powerful and easy-to-use appointment scheduling tool that offers many advantages to businesses. It offers a wide range of services, including real-time booking, appointment reminders, simple appointment scheduling, customer administration, and payment processing. Users may easily manage the system thanks to its straightforward and user-friendly layout. Additionally, it has a mobile app that enables users to schedule appointments while on the go. Furthermore, Setmore offers first-rate customer service, ensuring that users can get help whenever they need it. Cons The restricted customizability of Setmore is one of its possible drawbacks. Although the booking page can be customized in a number of ways, users may find it difficult to change the software's overall look and feel to match their brand. Additionally, some users have mentioned sporadic bugs and performance issues with the software, but Setmore's support staff usually fixes these right away. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Timely](https://www.capterra.com/p/142756/Timely/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) While all of the above scheduling software options have their unique features, Setmore stands out due to its ease of use, comprehensive features, and affordability. Its pricing plans are reasonable and provide a range of options that can accommodate businesses of all sizes. Additionally, Setmore's customer support is top-notch, ensuring that users can receive assistance whenever they need it. Review Source Response from Setmore May 22, 2023 Hi Anthony, Thank you for taking the time to provide a lengthy review. Firstly, it's great that you think the app is powerful and easy to use with extensive functionality. Thrilled to hear that you think we offer first-rate customer service, we'll make sure to pass on your comments to the team. We appreciate all feedback to help us improve the service we offer. We're currently in the process of looking at how we can increase the customization of the app for our customers. I'll make sure to pass on your comments to the developers. Julia, Community Team GP Gracilma P. Empresária Retail Used the software for: I used a free trial ### "Avaliando o SetMore" July 31, 2023 5.0 No geral tem sido uma ótima opção e experiência com o uso. Pros O que mais gostei é que não tive dificuldades para agendar e gerenciar meus compromissos. Além disso, achei ótimo poder personalizar a minha página. Cons O que menos gostei foi a limitação imposta pela versão gratuita do software. Review Source Response from Setmore August 7, 2023 Hello Gracilma P Thank you for your feedback on SetMore! We're glad to hear that you found scheduling and managing appointments easy, and that you enjoyed the ability to customize your page. We understand your concern about the limitations of the free version, and we are constantly working to improve our offerings and provide more value to our users. We appreciate your support and are grateful for your positive experience with SetMore. If you have any further suggestions or questions, please don't hesitate to let us know. Michelle, Team Setmore. Amber H. President/CEO/Consultant Professional Training & Coaching Used the software for: 2+ years ### "Set Up Appointments With Ease With Setmore" March 14, 2022 5.0 Pros I love the ease of this software. Easy to set up, a lot of guides that will help you, easy to gain reviews, easy to set up automated appointments, and easy to help you keep up with your appointments. Though I haven't done it yet, I see that they have integration options; I'll be checking on those soon. Cons I don't remember at this time, but I don't think there's an annual payment option. It's very affordable monthly, but I'd rather pay yearly. Review Source Response from Setmore April 22, 2022 Hi Amber, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to use and set up, gain reviews and keep up with your appointments - that's great! We appreciate all feedback as it helps us improve our service. We do have annual payment options for our customers, you can find them here: https://www.setmore.com/pricing If you have any questions, do not hesitate to reach out to our team via the live chat in your app. Julia, Community Team MH Monica H. LMT Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent Product & Service" October 6, 2019 5.0 I wouldn't be able to provide the services that I do without Setmore. I am a sole practioner (massage therapist) and do not have any staff....I have back to back massages and no down time....without the online scheduler, it would be VERY difficult for me to set up appointments. Allowing clients to schedule their own appointments makes my job a lot easier and they appreciate it as well. They know their schedules and what works for them so it is convenient for everyone. Pros I love this software. It meets all of the scheduling needs for my small business and I really appreciate how easy it is to use and that I can customize it to fit the services that I offer and the timeframe in which I want to offer them. I especially appreciate being able to block out time. Cons I have been using this software for almost three years and I really do not have any complaints. The only thing that has been a problem for some clients on occassion is that they do not always notice that the month has changed when using the online scheduler. I am booked out a month and a half and I have it set up for the scheduler to take the client to the first available appointment....because they aren't always expecting that first appointment to be so far out, and the month at the top of the calendar doesn't "stand out," they don't always realize that they are booking in a different month. The only other slight problem has been when people are accessing the scheduler on their phones and the "confirm" appointment comes up to finalize the booking.....they don't always see that that part because it is cut off on the screen and don't scroll down to see it so a few people have missed that step and thought that they had an appointment but it was never finalized. However, the vast majority of my clients have had no problems using the scheduler and I receive a lot of positive feedback about the scheduler from my clients....they love it! Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Setmore I was able to test setmore before I opened my practice and I found that it met all of my needs and that the support service I received was excellent. I recommend Setmore to all of my friends who are starting businesses that would benefit from an online scheduler. Review Source AB Angelica B. University Intern Pharmaceuticals Used the software for: I used a free trial ### "Optimize Your Calendar Management: An In-Depth Analysis of Setmore" June 4, 2023 5.0 I had the chance to use Setmore for scheduling and meeting management while working as an intern at the university's pharmaceutical research and development division. The software turned out to be a useful tool for planning and monitoring various research-related tasks. With its simple interface, I was able to quickly schedule meetings with study participants, collaborators, and supervisors, resulting in efficient time management. The automatic reminders reduced no-shows and enhanced communication in general. All appointments were kept up to date across all devices thanks to Setmore's smooth interaction with well-known calendaring services. Overall, Setmore dramatically improved our appointment management procedures, increasing output and fostering effective departmental collaboration. Pros A number of benefits are available with Setmore for effective appointment management. Businesses may simply schedule and track appointments using its user-friendly interface, which lowers the possibility of multiple bookings and scheduling problems. Businesses may customize their scheduling procedure and simply link it with their website thanks to the software's adaptable booking page. In addition, Setmore offers automated reminders and notifications to decrease no-shows, and its extensive reporting and analytics capabilities provide insightful data on the efficiency of businesses. Setmore guarantees flexibility and accessibility for both clients and clients' businesses with its mobile app and connectivity with well-known calendar services. Cons Although Setmore has many advantages, there are also some disadvantages to take into account. One drawback is the absence of sophisticated customization possibilities, which might not be suitable for companies with intricate scheduling needs. Additionally, some users have mentioned that the software occasionally has bugs or speed problems. Despite the fact that these flaws are not serious and have little effect on Setmore's overall functionality, fixing them would improve both the software's usability and dependability. Review Source Response from Setmore June 6, 2023 Hi Angelica, Thank you for sharing your positive experience with Setmore! We're thrilled to hear that our software was able to streamline your appointment management procedures and improve collaboration within your department. Our goal is to provide a simple and efficient solution for scheduling and meeting management, and we're glad to see that we were able to deliver on that promise for you. We appreciate your feedback and hope to continue serving you in the future . In addition, we are constantly working to enhance our platform with new features and integrations to further streamline your workflow. Please don't hesitate to reach out to us if you have any suggestions or requests for improvement. Thank you again for choosing our service and trusting us with your scheduling needs. Michelle, Team Setmore. Sarah F. Used the software for: 1-2 years ### "A good, easy to use program, well-priced, but with a lot of unusual glitches" August 2, 2016 3.0 We love the features, we love the pricing...but we find that there are a lot of glitches going on that make our business look unprofessional. As a medical office, its important for us to appear professional...and Setmore has let us down on this front quite a few times. Asking questions or lodging complaints with the company is tricky, as they're always dodging blame. Its always possible to 'chat' with a consultant, but I think English isn't always their first language, making some communication tricky. That said, the main part of the program works well...but be prepared for some odd glitches occasionally - like clients sometimes being able to book outside of your booking hours (which they tell me isn't possible...yet its happening), or SMS reminders just not being sent (even if the system says they were). Another time, a client managed to log in as an administrator and somehow set herself up as another practitioner....that was odd too. But according to Setmore, we did that ourselves and she couldn't possibly have done it (they said as they deleted her practitioner profile). Most of our clients find the Setmore online booking website easy to use, but don't bother trying to set up a lead time for appointments...I don't know why, but even when they changed it from 2 days to 24 hours, it still wouldn't allow clients to have the lead time we wanted (i.e. the amount of time required to book an appointment online so we didn't end up with any surprise appointments). Also, be prepared to constantly sync your duplicate clients in your database...it is incredibly annoying and time-consuming. In addition, the recurring appointment feature had to be disabled on our account, as if clients wanted to edit one appointment in a series, we would have to search back to find the original appointment in the recurring series, delete or change that one...and THEN edit every single appointment from then on (it sometimes was weeks or months of edits to be made for one appointment to be changed), so we no longer use that feature. The widget to link through to our Wix website however is very handy, and they are trialing features such as 'classes' and Stripe payments. We cant comment on how the payments feature functions, as we don't use it. Pros Ease of use. Even technologically-challenged clients do not find it daunting to book online. Configurations for appointment times, and setting individual practitioner shifts are really flexible. SMS reminders included in the price - fantastic. Customised SMS reminders are a wonderful bonus. Widget to link a booking page to our website is great. Cons Glitchy. Communication...good but challenging. SMS reminders sometimes don't get sent. Recurring appointment feature does not work for our business. Duplicate customers are constantly being created, and syncing them takes time. Review Source MA Mindy A. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Upset that I must cancel Setmore because my clients can't buy memberships/packages. " July 11, 2022 5.0 I am cancelling Setmore and am frustrated with myself for not seeing in advance that client online purchasing options are extremely limited and dysfunctional for the nature of my business. but overall I think many people who choose Setmore will be satisfied with the features and functions for the low price. Pros Very easy to set up and use and I love that it integrates with Square and has a new downloadable app for customers -- customers can add your booking app to their home screen on their phone. All functions are pleasant to use. Cons I still can't believe they market their service to fitness professionals yet you can't sell packages of sessions to your clients. I don't know any personal trainers who have clients that just buy one appointment at a time -- they save money by buying 10-packs or paying a monthly subscription. I also thought it was disappointing that you can "remove Setmore branding" on the premium subscription, except that you CAN'T remove all branding -- you can't have a custom domain so clients must go to a Setmore URL to view your booking page even on the premium plan. The customer service associate was pleasant in the chat but instead of just answering my question about if they offer memberships/packages they advised me not to worry about setting up my account and to instead book a demo with their team and allow them to help me set up my account. I had to make them look into my actual question and answer it. If I had a different type of business I would probably use Setmore as they have so much going for them. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[Bewe](https://www.capterra.com/p/168884/BEWE/) Reason for choosing Setmore Downloadable client app, Square integration, ease of use for customers, Switched from [Momence](https://www.capterra.com/p/229516/Ribbon/) I like many things about Momence but it comes with transaction fees charged to my clients unless I invest in a bigger package. I wanted to invest in a bigger package but my clients don't seem to like the platform. Review Source Response from Setmore August 1, 2022 Hi Mindy, Thank you for taking the time to review Setmore and providing us with feedback. We're sorry to hear that you're having to cancel Setmore due to not having appointment packages. I'm going to pass on your comments to the developers to highlight the need for this feature. We hope we will be able to welcome you back to Setmore in the future. Julia, Community Team AR Annabelle R. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fantastic app for scheduling and appointments" April 29, 2023 5.0 Fantastic - highly recommend, especially for the 24/7 customer service Pros This app is amazing and has transformed my business. 24/7 customer care - they reply within minutes and screen share in seconds if we really can't get to the bottom of something and it's always been resolved. Two way integration of Google calendar (with name of client on appointments, unlike Fresha so I know who I'm seeing), everything is SO easy to implement. Lots of characters, so I can provide a full description of business and services. Basically everything you need to create seemless online bookings and it's FREE Cons The ONLY feature that's missing, is while colours are processing (eg for 45 mins), (they call it a buffer), there's no way myself or clients can book in a cut while it's processing. So basically the 45 min 'buffer' is blocked out. Easy to get around - if someone contacts me, I just tell them to come in during a process time, but I have highlighted this fault with them. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Because there was not enough space to describe business and no 2 way integration of calendars, plus the appointments kept coming up as 'fresha appointment' in my google calendar - no way of knowing who they were or what they were having done unless I logged into app/desktop - very frustrating. I need to know everything that's going on by looking at one calendar Review Source Response from Setmore May 22, 2023 Hi Annabelle, Thank you for taking the time to provide such a lengthy review. Firstly, it's wonderful that you think the app has helped transform your business, you appreciate the 24/7 customer support, and the 2-way google calendar sync functionality. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the developers for consideration. Julia, Community Team KT Kunal T. Owner/Director Legal Services Used the software for: 1-2 years ### "Setmore is inexpensive and gives you all the features that you need" June 4, 2022 5.0 I would say very good, given the low price and availability of all features available with more expensive booking sites. I am very happy with Setmore. Pros The price which $9 per month and gives me all the features to make my company look professional to prospective customers. Email reminders, text reminders, payment collection, ability to link it with my google and apple calendars, ability to link it with external applications like Zoom/PayPal/Square/Stripe etc. Cons It is very hard to configure it to make the application to book on my website without the need to open an external booking link. I am not yet able to do it and when customers click the link on my website it opens a new tab and take it to Setmore website. If this could be improved or made easy to use I will be very impressed. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[HubSpot CRM Integration for Jira](https://www.capterra.com/p/238778/HubSpot-CRM-Integration-for-Jira/)[Appointy](https://www.capterra.com/p/122249/Appointy/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Reason for choosing Setmore Price point and the availability of all features that were available with all the above booking sites. Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Square was difficult to use, especially when using in different time zones. I had a few clients who could only see my time zone and were confused. This did not leave a very good impression and I had to switch to Setmore. Review Source Response from Setmore June 17, 2022 Hi Kunal, Thank you for taking the time to review Setmore! We're thrilled you think Setmore is inexpensive and it provides you with the features you need for your business. We appreciate all feedback as it helps us improve the experience we offer our customers. We've passed on your comments to our developers. In the meantime, do not hesitate to reach out to the team at help@setmore.com. Julia, Community Team CP Corinne P. RMT/Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent value, reliable online booking system" October 10, 2019 4.0 I am a sole-proprietor massage therapist. My job does not allow me to answer phone calls during the day, and I prefer to not be returning calls during my small breaks between clients. The online booking option is perfect for my business. Most of my clients are now booked with recurring appointments, or will book online using the "Book Now" button on my facebook page. This allows me to spend less time on the phone. Less time on the phone greatly decreases the amount of time I spend on administrative tasks. Pros I wanted software that would allow online booking and text reminders that was affordably priced for small business. Cons Two complaints: 1. I really need the option to display only the first name of clients that are booked in to the system. My workspace is oriented in a way that clients can see my calendar while booking, and as a regulated health professional it is required for me to protect this information from public viewing. 2. There is no option to email, export, or print any appointment history. I am often required to share this information and it is a very common feature for other appointment systems. Currently I am required to cut and paste this information from Setmore where it is not easy to even highlight for copy. It seems to be a feature that should have been added after all these years I've been waiting for it now. Reason for choosing Setmore I chose Setmore over the others for the price, and Google did not meet my needs at the time. The Setmore premium account meets my needs while being affordable. I have been considering a switch from from having separate appointment booking and accounting software to using full-practice software (Jane App, ClinicSense), but that option is very expensive and does not seem to be worth the cost increase. Review Source NL Nadine L. Multiple Business Owner Information Services Used the software for: 2+ years ### "Great diary booking platform" August 10, 2023 5.0 Pros Simple & easy to use, great features & value, much preferable over similar options like calendly Cons Happy with everything & been using it continuously for over 3 years Review Source Response from Setmore November 9, 2023 Hi Nadine, Thank you for taking the time to provide us with feedback. We're thrilled to hear that you think Setmore is simple, easy to use and offers great features. It's wonderful that you've been with us for over three years. We appreciate the support. As always, please feel free to reach out to help@setmore.com if you require any assistance. Julia, Community Team VR Verified Reviewer Instructor Education Management Used the software for: 1-2 years ### "Even the free account works perfectly." February 7, 2020 5.0 The system is very easy to use and customize. The help desk is always available to ask questions, and they give the right info very fast because they know the system and understand your needs very quickly. What can I ask more? Thank you! Pros 1\. It is free! Heartfelt thanks from non-profit schools like us. 2. Customizing almost everything acc to our school's needs. Being able to add required fields while booking. Please keep all the existing functions other than the "cons" I'll mention below. Cons 1\. We had two services with two different slot lengths: 15 min and 30 min. I couldn't open both from the same account. I had to open one more free account for the 30 min service. If I did not, students could make appointments every 15 minutes, which meant they could make double reservations. 2. When customizing the booking page, the character limit for the titles of the required fields is very low. I couldn't even write "purpose of study". Could you make at least one field where the character limit is much more? I needed students to summarize briefly what they needed to study. "Purpose of study" is not clear enough to convey my message. 3. If you cannot do the 2nd one, could you at least let the admin customize the "comments" box? Reason for choosing Setmore I examined many different appointment systems. Setmore was one of the easiest to set up, use and configure. Switched from [Appointy](https://www.capterra.com/p/122249/Appointy/) Because we are a public school and cannot spare a good amount for booking systems, we had to give up using Appointy when they switched to the premium accounts system. Review Source LC LNai C. LMT Health, Wellness and Fitness Used the software for: Less than 6 months ### "Best Program Ever!" May 2, 2022 5.0 It's been great! As mentioned in my Pros, it's just an overall amazing, inexpensive (if not free) way to help run my business better! Pros After having my reminder to my clients removed from the program I was paying for on Wix, I needed something for my small business that wouldn't cost me $500 to renew on a higher level on the above mentioned site. I began Googling and Googling and Googling. After a few trials and errors with other programs, I found Setmore and it has been amazing! They offer so much for free that solo-business owners like myself who don't have employees, can integrate their booking system in my existing website without any hassle or fuss. It allows my clients very quick and easy booking without needing to talk to me. I allows me to create blocked time frames after each client to have time to prepare, easily allows me to book myself out during times I cannot work. Basically, there isn't much not to love about Setmore. Cons The only downfall of Setmore is it can be a little glitchy. Sometimes, things won't organize properly when saved and updates won't update until hours later in a flash when you enter the program again. These little glitches in the system are the only real downfall of Setmore. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Because Wix took away my client reminders mid-plan (that I paid in full) despite me choosing that plan specifically because of that. More so, Wix then wanted me to update to a better plan to get it back, which would run me nearly $500. No thank you. Review Source Response from Setmore May 20, 2022 Hi LNai C, Thank you for taking the time to review Setmore! Thrilled to hear that after your search, you're happy with Setmore. It's great that it helps your clients get booked quickly and easily, you can manage your schedule to suit your needs, and you think it's cost-effective. We appreciate all feedback as it helps us improve the service we offer. We'll pass your comments onto the team. Julia, Community Team SW Sasha W. Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy and affordable scheduling with a great customer helpline" June 17, 2021 4.0 I like being able to send an easy link to my clients to book through, it saves all of their data for me and sends me and my clients reminders for scheduling. The prices for setmore are very reasonable for a small business owner. Pros Setmore syncs with your google calender, sends reminders to your clients and to you for your daily schedule. Its easy to use and customers service replies quickly with help when requested. Cons I would like to be able to block out days /times on my setmore shedule and have that also be transferred to my google calender as well as the bookings. Reason for choosing Setmore Free trial Review Source Response from Setmore February 4, 2022 Hi Sasha, Thank you for your kind review! Delighted to hear that you find Setmore easy and affordable. It's great that you like the ability to send reminders, sync your Google calendar and appreciate the 24/7 customer service. Your feedback is much appreciated as it helps us improve our service. We'll pass your comments on to the developers for consideration. Team Setmore is here 24/7 if you require any further assistance. Julia, Community Team Wenx D. Redacteur Writing and Editing Used the software for: 2+ years ### "Setmore un bon logiciel moderne" December 5, 2023 5.0 Pros Le meilleur logiciel aujourd'hui pour le planning ou autre service de programme c'est Setmore. Ce logiciel offre une belle gamme de fonctionnalité à travers ses services Ce logiciel permet de suivre les planification calendrier. Cons En général setmore offre une meilleure qualité de ses services et prestations Je vous le conseil vivement Review Source Response from Setmore January 18, 2024 Hi Wenx, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is the best software today for planning or other programmable services. It's wonderful that you think the software allows you to forward with planning. We really appreciate that you would recommend us to others. If you require any assistance, please reach out to help@setmore.com or via the live chat in the app. Julia, Community Team RS Rafael S. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "A easy to use and powerful scheduling app that integrates into my website and is free!" July 19, 2022 5.0 I'm always up to date and organized with my clients with Setmore. Thank you for this great program. Pros The scheduling feature and the price are what keep me here. Cons I haven't really encountered anything that I don't like. Reason for choosing Setmore It was the first one I tried and I hit a homerun with it. Review Source Response from Setmore August 1, 2022 Hi Rafael, Thank you for taking the time to review Setmore. Thrilled to hear that you think Setmore is easy-to-use and powerful and that you're enjoying the Free plan. It's so wonderful that you think you've hit a "home run" with the app. We'll make sure to pass on your comments to the team. Julia, Community Team EH Esja H. Eigenaar Health, Wellness and Fitness Used the software for: Less than 6 months ### "Ik ben Fan" June 21, 2023 5.0 Voor mij was in de eerste plaats een eenvoudig bookingsysteem voldoende. Echter bied setmore meer mogelijkheden, het draait soepel, is makkelijk voor mijn klanten en de wijze waarop ze naar hun klanten kijken geeft zeker de intentie dat het programma nog verder ontwikkeld wordt. Inmiddels vertrouw ik volledig op het programma. Pros Het programma is logisch opgebouwd, met een klein beetje rondkijken door het programma is alles goed in te stellen en in te richten naar de behoefte van het bedrijf. De paar kleine dingen die niet helemaal duidelijk werden zijn terug te vinden in de help teksten. De klantenservice is werkelijk fantastisch. Ze zijn echt snel in het beantwoorden van vragen, ze luisteren echt naar je vraag, kijken mee in je programma en zijn super klantvriendelijk. Cons I-deal is nog niet ingeregeld. Voor Nederland is dit toch wel een van de belangrijkste. Maar mijn vraag of I-deal mogelijk was werd door de klantenservice zeer serieus opgepakt en doorgezet als toevoegingsverzoek. Of de ontwikkelaars daar op korte termijn tijd voor hebben weet ik natuurlijk niet, maar je wordt serieus genomen. Review Source Response from Setmore July 4, 2023 Hello Esja H, Thank you for your feedback and for expressing your trust in our program. We appreciate your satisfaction with the current features and functionality of Setmore. Rest assured, our team is continuously working on improving and expanding the program to meet the needs and expectations of our users. While we cannot guarantee immediate implementation of every suggestion, we take all user requests seriously and consider them for future updates. We value your support and look forward to serving you even better in the future. Thank you. Michelle, Team Setmore. SR Suthasinee R. Business owner Health, Wellness and Fitness Used the software for: 2+ years ### "The best customer service and affordable price in the market" October 17, 2019 4.0 Easy to use platform. Affordable price. Pros Very easy to use, custome service are great, you can reach them anytime ( love it) I would recommend this app for everyone who need a basic scheduling app because it's very cheap and easy compared to many on the market. I have tried a lot of Software but Setmore is by far the best. Would be perfect if they offer marketing, intake form, client's file or SOAP which very important for many industries nowadays. I am not only like the app but I like its people too. Thanks guys for hard work. Cons I know they are doing they best to improve their app everyday. Keep it up the good work. Cheers Alternatives considered [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) Reason for choosing Setmore I choose Setmore because is easy to use and affordable price but I leave Setmore because clinicsense offer, marketing, intake form, SOAP note but Clinicsense is very expensive and very difficult to use for example their calendar view have limited options which Setmore has a better calendar view and easy to see the availability to book appointment. I choose setmore for many reasons but I choose clinic for only 3reasons : Marketing, SOAP note and intake form. Still love Setmore and will continue to recommend to my friends. Switched from [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Because Setmore is easy too use and it tick nearly all my boxes. Review Source Gregor M. Owner Professional Training & Coaching Used the software for: Less than 6 months ### "Great one-stop shop for health practitioners" July 14, 2020 5.0 Setmore provides a combination of easy-to-use function sand features that make my job as a life coach simpler. Setmore is my single source of truth for the day to day running of my business. Appointment booking, calendar integration, client details, email and text appointment reminders, cash and card payments, web storefront, these are all features I'd expect to find in software targetted at my business, but the no-cost integration with Teleport for group and one-to-one video sessions is the cherry on the top. If you run a hair salon, a yoga or pilates studio, a coaching business, a massage practice or any session-based appointment-run business, then it is worth your time evaluating Setmore. Pros Setmore is incredibly easy to use and set up. The feature set for anyone who lives by client appointments is perfect. Simple integrations with payment providers ensure you can charge for services. Best of all is the integration with Teleport.video for video conferencing. The dashboard gives you a high-level view of your business, and the reports and client database are simple but useful. If you need deeper analytics or CRM functionality Setmore also integrates with most of the market leaders. Finally, Setmore support is responsive, professional and helpful. Cons As an Apple-based business, the support for Safari is not as complete as the support for Chrome. There is also no support for Windows Explorer - which can be an issue for video chats with some clients. However, as there are workarounds - use Chrome or Firefox - this isn't a deal-breaker. I would like a bit more customisation for the client-facing features. For instance, the online booking page isn't customisable for look-and-feel - e.g.brand colours. layout etc. However, those are advanced features which I suspect few customers would take advantage of, so again not a deal-breaker. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing Setmore Pricing, features and functionality Review Source MC Melanie C. Program Manager Education Management Used the software for: 1-2 years ### "Easy to Use Appointment Management Tool, Free Version of Setmore Meets All My Needs" October 16, 2019 5.0 My experience with Setmore has been outstanding. The free options have provided me with everything that I needed and things that I didn't know I needed, but love! I use Setmore every single day. Customers from various organizations can easily make appointments through the easy to use interface. I can customize the interface and corresponding emails. I can generate daily reports and schedules for my staff. I can look up customer information to follow up with customers. I can modify the availability of appointments. I am very excited to have found Setmore. One more thing, the customer service at Setmore is excellent. When I had an issue with reporting, the Setmore staff helped me immediately and gave me updates along the way. The Setmore staff followed up with me and made sure that everything was working well for me. A big thank you for the excellent customer service! Pros Setmore has been the perfect fit for what I need. I needed a way for an exclusive list of customers to make appointments, but I needed to be able to control when the appointment times were available based on a variable schedule. For instance, some Mondays appointments were available from 10am - 7pm and on other Mondays appointments were only available 12pm - 7pm. The free version of Setmore allows me to: customize the appointment dates/times available, allows me to embed the appointment schedule into a WordPress site, allows me to easily view and report appointment times, allows me to maintain a customer list, and even allows me the ability to customize messages to customers. Setmore has been the perfect appointment tool for my program and organization. Cons I love Setmore. If I had to pick one limitation it is that when I customize emails through Setmore, I have a set character limit that is just a few characters shy of the total message that I would like to send. I make due with the character limit, but my message would be a little better if I didn't have the character limit in place. Review Source BA Bill A. Co-Owner, IT & marketing Health, Wellness and Fitness Used the software for: 2+ years ### "Day Spa Booking software" October 11, 2019 5.0 Good, but could be better. Pros Setting up services is smooth and allows for the order to be determined by client and not A-Z. Most booking software do not allow for this. Thus you can not put your top selling services at the top of the booking page for ease of clients that book online. Sends confirmation emails and reminder text. The reminder text greatly reduces no-showes. Easy ability to download booking information into spread sheet that can be uploaded into email markeing programs. Keeps an ongoing data base of all clients year to year. So you data base just gets larger. Not difficult for staff to learn to use for booking appointments. Cons Does not have a staff only interphase that can be at the front desk. To allow staff to have all functions they must use admin page. That allows for booking software surfing by staff and the deletions of settings and services by mistake. Does not allow for Room booking. Only does staff booking. So if a services requires more then one staff member can result in over booking and angry clients. Needs the ability to be able to book rooms or service areas, then when assigned to staff, then staff can receive emails on service times. Currently does only books staff. So my staff never receives booking notifications. I have each set to areas or rooms in the spa. Does not allow payment processing threw local banks or other merchants that have lower interest rates compared to Strip and Square. Reason for choosing Setmore Started with the Free version Review Source Similar Products Featured ## Related categories [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Massage Therapy](https://www.capterra.com/massage-therapy-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.