# Page 20 | Setmore Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 20 - Is Setmore the right Appointment Scheduling solution for you? Explore 958 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122035/SetMore/reviews --- Setmore 4.6 (958) [View alternatives](https://www.capterra.com/p/122035/SetMore/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 20 - Reviews of Setmore ## Showing most helpful reviews Showing 476-500 of 958 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jessica M. Web Designer Design Used the software for: Less than 6 months ### "Setmore is great for appointment setting for clients." December 9, 2019 4.0 I used Setmore for a while but found that I needed to directly integrate to make things easier. Pros This is a very simply laid out program and very easy to navigate. Especially for your clients. They can see what is available when scheduling appointments with you easily. Additionally, you can set it up so that they have to answers questions when scheduling to better serve them during their appointment. You can also set up different types of appointments and send separate links to clients for setting up those appointments. Cons This does not automatically integrate with all website providers. I use Squarespace and I cannot directly integrate this software like I can with Acuity. Review Source CT Christie T. School Counselor Education Management Used the software for: 1-2 years ### "Game Changer" November 3, 2019 5.0 I’m able to set Different types of appointments and easily add them to Outlook. Very user-friendly! Pros Ease of use and visually appealing for clients Cons I wish I could print my calendar with times booked. Reason for choosing Setmore Easier to use Review Source AS Andrea S. Owner Retail Used the software for: 6-12 months ### "Super useful and full featured" May 28, 2019 5.0 It's just awesome, and the support team is really on the ball. Pros The basic version is free and very powerful - you don't run up against a paywall all the time which was my experience with other booking apps. Cons There is nothing not to like, top to bottom Setmore is awesome. I'm not just saying that we use many apps in our business and Setmore is by far the best. Review Source CK Cassandra K. Stylist Consumer Services Used the software for: Less than 6 months ### "Great app for my business" September 29, 2020 5.0 Overall I really enjoy Setmore for my my business needs. Pros Easy to use and customize. Plus customer service is really good and helping with any questions or issues. Cons No way for customers to confirm appointments from the text reminders that are sent out. Most my clients prefer text confirmation. And the amount of information to leave the text reminder is limited. Reason for choosing Setmore I like to tap on the time for my clients appointment to book it. So basically it's just easier to use when booking. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Moved salons Review Source MC Mye C. Medical Director Health, Wellness and Fitness Used the software for: 1-2 years ### "paying for the premium features, especially SMS reminders is great for reducing no shows!" June 22, 2017 5.0 reducing no shows, ease of scheduling Pros sms and email reminders, ease of use, simple interface and flexibility of adding different providers. Cons unable to separate multiple locations of the business to display the hours, address, and phone numbers into the separate location. Essentially you set one location and it shows that on the first page of the booking when clients make their own appt Review Source TB TENAHA B. Realtor Real Estate Used the software for: 6-12 months ### "Setmore is my lifeline" August 30, 2019 5.0 Pros This software is very easy to use and manipulate. I love how its ends an email so that I can sync it with my Google Calendar and also sends a reminder to the appointment setter. Cons The only kind I can think of is adjusting the calendar. You have to go through a couple of steps before you can actually get to the point of changing the schedule. Review Source CS Claire S. Beauty therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent" October 19, 2019 5.0 Pros It’s easy to use and brilliant for a free app Cons Nothing really, it’s a great app. It would be handy to have clients be able to access it and book their own appointments maybe but that’s it Review Source KH Kirsty H. Director Retail Used the software for: Less than 6 months ### "Amazing Product" July 11, 2020 5.0 I was initially drawn to setmore because it was free and we are a small business that couldn't invest too much money into a product we were not sure would work for us. However the ease to use the software and it's capabilities are impressive. Its easy to speak with customer support who are very responsive if you have any queries. Our customers have been very positive about the use of setmore to book their appointments also. Pros Easy to use and impliment, Excellent value for money, Great customer support. Easy for customers to use and inform customers about. Cons Bit more flexibility for staff that work irregular hours. Reason for choosing Setmore Initially because it was free but when I looked at the product I thought it was exactly what we were looking for and so easy to use and set up. Review Source KF Kourtney F. Hairstylist Cosmetics Used the software for: 1-2 years ### "Love the app" June 11, 2020 5.0 Great. Easy to use Pros Online booking feature. My clients can see my schedule and book an appointment Cons My clients cannot cancel their own appointment Reason for choosing Setmore I was told another Hairstylist used it Review Source KBA Kemal Burak A. Assistant Expert Research Used the software for: Less than 6 months ### "Review" October 21, 2019 4.0 Pros Ease of use and the fastest technical support I've ever seen. Cons Registering the staff members. Most of the time, the invitation link did not reach to our staffs. Moreover, if the invitation link has reached; after the staff set a password, most of the time the system cannot find the registered e-mail address; therefore, we have to send the invitation mail over and over again, or we direct our staffs to use "forget password" option in order to login the system. Maybe a randomly generated password would be useful at the staff list for each staff. Also, you need to consider on giving a place to invoice number in the invoices that include the purchases that we made from Setmore. Review Source LF Laura F. Founder and Solopreneur Health, Wellness and Fitness Used the software for: I used a free trial ### "Setmore is my choice!" April 30, 2020 5.0 I just initiated my trial Pros Several things really appealed to me. First, I like the customer interface. The reminder emails are not cluttered with promotional links, which I really appreciate! The Stripe interface was an important feature for me. Also, I love that people can schedule classes as well as private sessions, as my business offers a diverse range of services. Finally, I have a WP site, and love that they provide the custom code needed to embed the scheduling link on my website, as well as a standalone site that can be integrated with social media channels. Cons I would like to be able to do more customization of colors, and also allow for variable pricing for my classes. Currently I am teaching on a donation basis, so some students attend for free, while others pay $5, $10 or even $15 dollars per class. Even if I took away the free option, I would like to Reason for choosing Setmore The format of the client emails was the most appealing to me. Review Source NM Nickie M. Online English teacher Education Management Used the software for: 1-2 years ### "Customer Care Suggestions" October 19, 2019 3.0 I have been contacting customer service for months but unfortunately, all their suggestions didn't solve the issue. Pros It helps me arrange my schedule conveniently/ Cons I keep merging my student's name everyday. Review Source CB Carole B. LMT Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great software for small businesses" October 29, 2019 5.0 It was easy to set up, customizable and is a great option for small businesses to keep appointments. Pros It's very easy to use and works great, no issues. Cons It is lacking features that I would like. Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) It was starting to glitch and I was missing some notifications about new appointments. It also did not have the option to prevent people from booking right away (less than 1 hour before the appointment) and making them pay deposits, both which were a major inconvenience. Review Source SF Scott F. Business Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent service for small business's starting out. Their customer service is excellent." July 31, 2017 4.0 Value for money Support Business efficiency Practical and functional Pros Great value for money Excellent support Practical and functional When ever I have a problem their customer support gets back to me promptly with a solution Cons Syncing with other software such as PayPal causes problems. If PayPal has a technical issue then it effects customers booking into this system Review Source MM Maku M. Owner Used the software for: 6-12 months ### "Excellent! " July 4, 2017 5.0 Pros Whenever I have an issue the company is immediately responsive and kind. They have excellent customer service as well as easy app intervention. I don't even have to call them because their email support staff works so quickly! I used the app for free for six months before upgrading my account. It's well worth your money to upgrade if you are considering doing it. Cons Bedsides an occasional computer glitch (nothing major) I have no complaints. The support staff answered every question and fixed every issue right away. Review Source AA Andrew A. Barber Individual & Family Services Used the software for: 1-2 years ### "Great software" November 12, 2019 5.0 It’s been a great asset to my business and my customers. Pros I like the simple and ease of use. Customers love it also Cons Nothing that I can think of now, now that they have the IPad update. Review Source MG Magali G. massotherapeute Health, Wellness and Fitness Used the software for: Less than 6 months ### "Thanks to Setmore" February 2, 2020 4.0 Je ne peux malheureusement pas trop développé ce point pour le moment, commençant seulement réellement l'expérience Setmore en ligne. Pros Merci à Setmore pour son application très complètement et utilisable avec un très grand nombre de supports ! Je viens de commencer avec la version premium et je suis curieuse de voir si tout ce que j'ai pu constater et envisager comme option seront à la hauteur ! Si c'est le cas, je pense que vous pouvez mériter sans problème un 10/10. Je mettrai éventuellement 11/10 si vous pensez à l'occasion à sortir une version en français ;-) Cons Peut-être ajouter une version française à l'occasion mais sinon, ça me parait très complet pour mon usage en tout cas ! Merci :-) Review Source Lucua D. Certified BodyTalk Practitioner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Setmore is easy to use and set up" October 22, 2019 5.0 Pros It is user friendly and very easy to set up. I especially like the importing pf customers. Cons That Premium only comes with an annual fee. For a small business in SA that is a lot to pay at once, would have preferred a monthly option. Review Source AG Aaron G. Director of Customer Experience Marketing and Advertising Used the software for: 1-2 years ### "Overall I love this software, and the support team is so great!" August 14, 2017 5.0 Saves time and makes my team's appointments much easier to track, especially since it integrates with Slack! Pros For the most part very intuitive, and the support team is great! The tool set is very comprehensive even in the most basic version. Cons Booking page configuration is a little buried, so I keep losing track of it. But that's why it's nice to have their support people right there. Review Source KD Kureel D. Nail Technicians Cosmetics Used the software for: 6-12 months ### "Good software " October 17, 2019 4.0 Pros Keeps me really organized and is literally my personal assistant Cons It’s a bit difficult to understand at first Switched from [Goldie](https://www.capterra.com/p/268055/Goldie/) Too expensive Review Source CH Clint H. Principal Driving Instructor Education Management Used the software for: Less than 6 months ### "Driving School Bookings" July 11, 2020 4.0 Overall, I am happy. Pros I have yet to finalise my website, but I am of the understanding that Setmore will run with Instagram, Facebook and my website. I like that my Square is also integrated. Cons I am having trouble changing the "Feature Services" on Facebook. It has put my Auto lessons as three featured services and no manual. Would rather just have the book now button. Also the additional "buffer time" looks like the client / customer is getting more than what I'm offering. The service goes for hour and if I add 15 minutes, the appointment looks like it goes for 1 hour and 15 minutes. The Facebook one doesn't show up on the client / customer appointment like that Review Source AK Arvind K. Technology Financial Services Used the software for: 1-2 years ### "Very happy, satified user" April 20, 2020 5.0 Pros 1\. Ease of use. 2. Support (chat , email) Cons Option to assign appointments randomly (something based on round robin or workload etc) to the staff would be very helpful Review Source AY Anita Y. Day spa owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy" October 20, 2020 5.0 Excellent Pros User friendly and great customer service Cons Does not have inventory for product sales Reason for choosing Setmore Great price Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Too expensive Review Source GA Gavin A. Area Manager Pharmaceuticals Used the software for: Less than 6 months ### "A Perfect Booking systam" October 19, 2020 4.0 Fantastic. Highly recommend. Perfect platform to enable your business to use an online booking system. In these current times i highly suggest using Setmore for all your Appointment booking requirements for your business. Very easy to set up and feedback from our customers is they can navigate the system incredibly easily. Pros Very easy to use, fantastic customer support function. Ideal for small businesses who want to implement a booking system Cons Can only have 'four' staff. But i appreciate if i pay for the upgrade i can have more added. Also ideally need some more different colours for each service as i have so many services i have run out of colours. Reason for choosing Setmore Free to use, very accessible and great customer support. High reviews Review Source DB Debjit B. Freelancer Information Technology and Services Used the software for: Less than 6 months ### "Simple integration and full of feature." March 27, 2019 4.0 I love the idea of a free plan for all basic feature. Love the integration and so simple to use if you didn't ever used a scheduling ever. Pros A WP plugins are an always better option then iframe. I love the simplicity and ready to use the integration of any apps. It makes my work easy as it is so simple to use any beginner or pro can easily manage their own account. I like the pricing and free to use plans for testing it out. The app does not give any error or didn't get offline for my testing period. It is lightweight and works fine to all my test even browser does work correctly. Cons Sometimes WP plugins does not register appointment and email soednot came to my mail address sometime. Review Source Similar Products Featured