# Page 21 | Setmore Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 21 - Is Setmore the right Appointment Scheduling solution for you? Explore 958 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122035/SetMore/reviews --- Setmore 4.6 (958) [View alternatives](https://www.capterra.com/p/122035/SetMore/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 21 - Reviews of Setmore ## Showing most helpful reviews Showing 501-525 of 958 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KA Kalia A. Cosmetologist Consumer Services Used the software for: 2+ years ### "3 years and counting" November 6, 2018 5.0 I love the app. I started using it 3 years ago. After the customer service I received today. I will be purchasing a trial. Pros I love the functionality and how user friendly it is. Cons That it doesn't have an calendar import option Review Source GS Gavin S. Barber Cosmetics Used the software for: Less than 6 months ### "Awesome!" May 5, 2020 5.0 Fantastic I’m very new to this but I know for sure this is the choice everyone should choose! Pros Customer support is very helpful and quick to answer and with helpful/effective answers. Very simple to use for staff and clients. All around great and I mean it! Cons Time slots for services for all staff must be the same ... and we are barbers so one barbers could do 15 mins per appointments and another could do 40 mins but I haven’t been able to do so Alternatives considered [Square Virtual Terminal](https://www.capterra.com/p/190305/Square-Payments-Processing/) Reason for choosing Setmore Affordable and multiple staff usage Review Source KV Kremena V. Makeup Artist Cosmetics Used the software for: 6-12 months ### "I\`m really happy that I found Setmore" October 14, 2019 5.0 Pros I like most that I can easy custom everything in way that match best to my bussiness Cons I don\`t like that I have some software bugs with my browsers and the support talk to me rely nice each time, but they don\`t really help me with my problems. They just tell to the technician about the problems and nothing ... Review Source AB Andrew B. Barber Cosmetics Used the software for: 1-2 years ### "Fantastic" July 27, 2020 5.0 Pros Modern admin page makes it easy to customize for your business Cons I dont really know. I don’t have any problems with it Reason for choosing Setmore Experienced it in another comaony Review Source FFD Francisco Fabián D. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "SetMore review" November 8, 2019 5.0 Customers can easily schedule their services Pros Faciality for customers to make a reservation Cons They should improve the appearance of the application in terms of mobile Review Source AM Alasdair M. IT Manager Publishing Used the software for: 2+ years ### "Excellent system to allow prospects to book a demo from our website" August 17, 2017 5.0 Pros Simple to use. I just set it up and then don't touch it for months. Prospective customers can then book a demo at a time that is convenient to them by seeing all our available timeslots. Review Source BK Brenda K. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Feedback" October 21, 2019 5.0 good Pros I like the ease of use and customer service. Cons wish there was a way to send someone to book an appointment without seeing all the services options. Review Source GS Gaudencia S. Nail Salon Cosmetics Used the software for: Less than 6 months ### "A Easy To Use Program" June 2, 2020 5.0 Pros how easy it is on the eyes and how interactive and easy to use that even the most technologically illiterate person could use it with basic explanation Cons The Ability to hold card information for those business with on the spot changes and charges but it can easily be circumvented with a note and a deposit fee with the payment integrations Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Setmore Mobile support was a tiny bit better Review Source MBP Mary Beth P. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Works as intended" October 29, 2020 5.0 Overall this has been a lifesaver. It's taken me a little time to figure out several of the features, but it's a learning curve like everything else. Pros I started using this app when I had to start taking reservations for our classes due to restricted class size during COVID. It has worked well and has been easy for customers to sign up. The customer service has been great to answer my questions and help me figure out the different customizations. Cons There are a lot of different pages to set up all the settings and customizations, and if you don't even know what the options are that you should be looking for, it can be difficult to know where to go to to make it do what you want. Review Source RR Renee R. Admin Health, Wellness and Fitness Used the software for: 2+ years ### "Great product! Easy to use and the support team is great when you need help." July 2, 2017 5.0 An easy way to get my clients scheduled and less forgotten appointments because of the email reminders. Pros It's free and easy to use. My clients like their email reminders. The support team is quick to respond. Review Source JP Joanne P. Massage therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Setmore " October 17, 2019 5.0 Still learning things daily it’s professional and simply to use Pros Reminder messages and the colour coding In stores names Cons Hard to find my way around sometimes find it difficult to block days Customer always tex the app back and not the phone number Reason for choosing Setmore Was recommended Review Source ME Michelle E. Stylist Apparel & Fashion Used the software for: 6-12 months ### "Review of services " March 4, 2020 4.0 EVERYTIME I have needed assistance with anything and I contact someone they are VERY helpful and solve problems and help to solve our problems. Thanks so much!!! Pros This has really helped our company know when our customers are coming in for our appointments. It has helped A LOT. Cons I do not have any issues with this software at this time. Review Source BG Becky G. Admin Assistant Religious Institutions Used the software for: 1-2 years ### "Excellent customer service" January 9, 2020 5.0 It's great. I avoided lots of back/forth e-mails setting up individual phone appointments with 50+ people. Pros Ease of handling numerous potential appointments avoiding lots of back/forth e-mails etc. Cons Set up. I overlooked several obvious questions in setting up the parameters I needed. I was in a hurry, read too quickly and because I missed things. . . the calendar didn't allow what I wanted. . . . my error. And the "chat" customer service people had the patience of an ANGEL walking me through things over and over until I SAW what I had missed. Review Source DC Darla C. Health Insurance Broker Insurance Used the software for: 1-2 years ### "Great Product" October 28, 2020 5.0 Pros Ease of use. Customer Service is prompt, knowledgeable and nice. Cons I cannot think of any at this time I will let you know if I think of anything Review Source AP Andrey P. Marketing Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Very user friendly but sometimes there are bugs between Mobile App and Desktop Version" October 18, 2019 4.0 Pros The user experience and all easy integrations Cons The synchronization between the mobile app and desktop version is having a lot of problems. Also using payment methods on the booking page are quite limited for some countries. Please add more payment methods Reason for choosing Setmore User-friendly and mobile-optimized Review Source KP Kelly P. Owner Medical Practice Used the software for: 1-2 years ### "Easy and intuitive " October 10, 2019 5.0 Pros Easy to use and set up. I also liked that the base model was free. Cons Would love if the automatic text reminders could state “Do not reply” Review Source NA Nurhasmah A. Auditor assistant Government Administration Used the software for: 1-2 years ### "my setmore experience" July 31, 2020 5.0 Pros it really helps my time management and make my booking is so much easier Cons I really like this software that i dont have anything against it Review Source KP Kit P. owner Professional Training & Coaching Used the software for: 1-2 years ### "I've tried a few booking products and SetMore is by far the easiest with the features I need most." July 31, 2017 5.0 Pros It schedules by 15 minute segments. It is easy for my clients to book on their own. Easy to see and use. Cons Classes can't be scheduled or viewed on an android phone. Also, I would like to be able to receive notification only when a client books by themselves online, instead of anytime an appointment is booked from any source. Review Source SB Stefania B. Parrucchiera Cosmetics Used the software for: Less than 6 months ### "Prenotazioni più veloci" February 9, 2023 5.0 Pros Mi è piaciuto perché mi ha accelerato la gestione degli appuntamenti Cons Ci ho messo del tempo a integrarlo alle colleghe per spiegarlo Review Source Response from Setmore March 22, 2023 Hi Stefania, Thank you for taking the time to leave us a review! Thrilled to hear that Setmore has increased the speed for your appointment management. You can book a demo for your colleagues to attend which will guide them through the platform and give helpful tips and guides, you can book this here: https://onboarding.setmore.com/ If you require any further assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team JD Joelma D. Permanent Makeup Artist Cosmetics Used the software for: 1-2 years ### "Permanent Makeup Artist and Owner " June 4, 2020 5.0 Pros Very practical, easy to use, great support Cons I like everything about it, it really solve all my issues Review Source NC Nancy C. Owner/Manager Professional Training & Coaching Used the software for: 2+ years ### "Lack of Support" October 25, 2019 3.0 Pros Ease of use with setting up class timetables and putting new classes on line to book. Cons Difficult to get help, although there is a pop up box - response is extremely slow as if they are short staffed and working on many at one time. Very disappointing. Reason for choosing Setmore Setmore was setup when I first established my website by the person putting website together. Review Source BL Brenda L. Used the software for: ### "Very Nice Online Booking App" October 25, 2015 5.0 It has taken me some time to set this app up, as all calendar apps do. I am very please with this app. It has many features to allow you to customize how you would like it to be for your needs. So getting to know all these settings takes some time. I have contacted the support team many times at all different hours of the day and someone HAS always got back to me to help. I like that you can add a client with just their first name on the fly, get back later on to fill in all their contact info if needed. It is also easy to block out time and you can add bookings yourself in time slots that you are saying your closed. We know how that goes, your day off but you need to work this week etc. I like to keep my online software current, this way it sends out reminders about the appointment. Nice there is also mobile apps for this available, and I love that i can sign in under my google account. If your looking for a great online booking app I would say try this, the free version is very powerful, so setting it up that way allows you to try it out and know the program very well. The premium program has the added feature to send text message reminders to your clients. What make this program really is the support team. They are so available and if your like me , you just could not do it by yourself. Review Source KH Kira H. Mental Health Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "My Review of Setmore App" October 10, 2019 4.0 Pros Being able to schedule clients and send them a confirmation. Cons I wish it wouldn't wipe out my security lock everytime it updates. Review Source AN Anaitha N. Hairdresser Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent service n ease of use " October 19, 2019 5.0 Very pleased Pros Easy to navigate Easy to use Easy to access Cons Sometimes my notes disappear Doesn’t update as fast onto my calendar Review Source CB Caroline B. Owner & Speech Pathologist Education Management Used the software for: 1-2 years ### "Great Scheduling App for Clients" September 3, 2017 5.0 Pros I love how you can schedule reminders to send to my clients the day prior. This really helps with keeping people on schedule. I also love how it sends calendar invites to sync into client's own schedules. Cons Can't think of anything, other than having to pay more for the text messaging reminders, but that's expected. Review Source Similar Products Featured