# Page 22 | Setmore Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Setmore the right Appointment Scheduling solution for you? Explore 958 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122035/SetMore/reviews

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Setmore

4.6 (958)

[View alternatives](https://www.capterra.com/p/122035/SetMore/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 22 - Reviews of Setmore

## Showing most helpful reviews

Showing 526-550 of 958 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AD

Amanda D.  
Owner  
Cosmetics  
Used the software for: 6-12 months

### "Great product "

February 28, 2020

5.0

Pros

Easy to use. Fast customer service. The free version is still very professional and customer friendly.

Cons

That customers were able to be recognized by their phone number and be able to pull up any existing appointments and have the option to cancel or reschedule the appointment.

Review Source

RS

Ralf S.  
Creative director  
Media Production  
Used the software for: Less than 6 months

### "Great tool"

July 23, 2020

5.0

Love it. Just absolutely love it. I researched many other services that looked similar. But this is it for me!

Pros

For me it was a hassle to efficiently plan video shoots & creative brainstorms. Now with Setmore my clients can plan their sessions themselves and even get reminded of time & place.

Cons

I would like to be able to select a different location per appointment. Would love to have all the “about us” visible on mobile

Reason for choosing Setmore

Great price & great functionalities. Especially the buffer time is awesome. After a creative brainstorm or video shoot I need some time to regenerate and Setmore lets me add it to an appointment

Review Source

MC

Mark C.  
Gas engineer  
Construction  
Used the software for: Less than 6 months

### "Customer satisfaction "

September 6, 2019

5.0

Myself I feel it works really well for me, some customers have found it difficult but most really like it

Pros

My business involves a lot of phoning and booking customers in with a lot of repeat calls with customers unsure of there availability. This gives them the time to see when they are around and myself and has made bookings for me and customers easier

Cons

It might be me not set up right but customers try to book a date that is full and it moves them to the next available date some are unaware that this happens

Reason for choosing Setmore

The ease of use and only requesting the basic information. My customers don’t want to spend a while making a booking

Review Source

BM

Bonnie M.  
President  
Cosmetics  
Used the software for: Less than 6 months

### "It could use some improvements"

May 16, 2020

4.0

Pros

It was easy to set up and use. The start-up process was very quick. There are some nice extra features like customer reviews, text messaging reminders, and the ability to add descriptions to your products.

Cons

There isn't any way to message the customer to make a change to there appointment through setmore . I would like to able to respond to the customers review they need to know your acknowledgment. There should be a way to make a whole day a holiday that closes the business without the need to give every staff member time off. The customers are having trouble canceling.

Reason for choosing Setmore

I thought it was more user friendly.

Review Source

MS

Mariann S.  
Therapist  
Mental Health Care  
Used the software for: 6-12 months

### "Amazing Booking System"

June 17, 2020

5.0

Pros

It is easy to use and really good I am able to work on my phone because of the Setmore App also can sync with Google Calendar so I am able to supervise it all. I am absolutely satisfied and definitely would recommend it.

Cons

Stripe payment should come with the free version.

Review Source

SY

Sam Y.  
President  
Marketing and Advertising  
Used the software for: I used a free trial

### "Thank you for the excellent calendar and more importantly the excellent customer service."

November 18, 2019

5.0

Excellent

Pros

The software is great and easy to use and link with other calendars. The best part is the customer service, I have been dealing with \[SENSITIVE CONTENT HIDDEN\] and I am so impressed with her and her willingness to go the extra mile to make sure I am having a great customer experience. Thank you \[SENSITIVE CONTENT HIDDEN\]. Sam Young

Cons

I have not found anything I don't like yet.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing Setmore

My business partner picked it lol

Review Source

EH

Elie H.  
Hairstylists  
Consumer Services  
Used the software for: 1-2 years

### "Great application "

October 23, 2019

5.0

Works perfectly

Pros

This is great for independent business owners

Cons

Great customer service easy to understand easy to use

Review Source

BB

Brandi B.  
DSP  
Individual & Family Services  
Used the software for: Less than 6 months

### "Easy to set up"

November 9, 2019

4.0

Great app overall. Will continue to use. I have 21 clients and I’m only one person. This is much needed!

Pros

This was easy to set up and use. Only took a few minutes to get started.

Cons

Recurring appointments should not be in the paid version. But... I get why they are. It’s something everyone needs so they are more likely to buy if a function like that is only in the paid version. Cost of service should adjust when time of service adjusts. Should be able to set a base rate/time then if you change the amount of time, higher or lower, the rate should adjust with you.

Reason for choosing Setmore

I could use it for free forever and not just a free trial.

Review Source

MC

Michael C.  
Installation Manager  
Retail  
Used the software for: 6-12 months

### "Great Product, easy to use"

November 5, 2019

4.0

just about perfect for any business and has made my life a lot easier

Pros

easy to use lots of features and options amazing for a free app perfect for most businesses

Cons

nothing important that I can think of only one would be the ability to add a file or photo

Reason for choosing Setmore

fit our business the best

Review Source

MP

Mogens P.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "Great help everyday !"

October 18, 2019

4.0

Pros

Easy to use and setup Fast and good support

Cons

Missing some features - but there is an option to enter the request

Review Source

LM

Lutcha M.  
Medical Aesthetician  
Alternative Medicine  
Used the software for: 1-2 years

### "Excellent Software"

October 10, 2019

5.0

perfect! I love it!

Pros

I like that it generates my monthly income

Cons

it doesn't allow you to accept and decline clients

Review Source

SM

Sheri M.  
Licensed Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "SetMore Review"

October 11, 2019

4.0

It is just very useful for me and my small business.

Pros

It is perfect for me and my small business.

Cons

The lining up of the time slots, minor but a bit irritating.

Reason for choosing Setmore

I haven't upgraded since my business is extremely small and just starting out in a whole new state.

Review Source

BL

Brooke L.  
Dog Groomer  
Consumer Services  
Used the software for: 6-12 months

### "Amazing "

October 22, 2019

5.0

Absolutely love it, wouldn’t use any other application for my booking system

Pros

So easy to use Set up is clear Weekly income

Cons

New iPad version - need to be able to click on a day to book rather then find the service then find the date. Hard to do when booking months in advance

Review Source

YG

Yariv G.  
Therapist and Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Setmore review"

October 28, 2019

4.0

Pros

I think I mostly like the functionality of the application.

Cons

1\. I can't use the mobile application because of the hebrew language support. 2. Web access to management through mobile browser has problems.

Reason for choosing Setmore

I choose it for the functionality and features

Review Source

NV

Natalya V.  
Nail technician  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Good"

October 11, 2019

5.0

Pros

Easy to use for me and the clients as well

Cons

Don't have automatic appointment reminder via Whatsapp

Review Source

JF

Josh F.  
Physical therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great product!!"

October 10, 2019

5.0

Pros

Ease of scheduling and ability to modify scheduled appts

Cons

Inability to double book appts..........

Review Source

TA

Tareq A.  
Office Administrator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Satisfaction"

November 14, 2019

5.0

Great

Pros

Free and comprehensive, I like it so much

Cons

Nothing to mention is negative about this software

Review Source

JG

Jason G.  
Admin and Resource Management Specialist  
  
Used the software for: 1-2 years

### "Very easy to use and to teach!"

February 15, 2018

4.0

Pros

I like the ease of use and that support is easily accessible from within the program. It's also easy to teach to other users.

Cons

I wish there was more robust functionality regarding reporting (I find it to be limited). I'd also like to be able to search using other fields (such as address)

Review Source

BC

Brittani C.  
Nail Tech  
Consumer Services  
Used the software for: 2+ years

### "I like using this program a lot"

December 22, 2023

4.0

Pros

It is easy to access, simple and user friendly

Cons

Nothing much really it is really that great

Review Source

Response from Setmore

January 18, 2024

Hi Brittani, Thank you for taking the time to review Setmore! Thrilled to hear that you're enjoying your Setmore experience so far and you think it's easy to access, simple and user-friendly. If you require any assistance at any point, please reach out to help@setmore.com. Julia, Community Team

CS

Charly S.  
Beauty therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Brilliant"

October 14, 2019

5.0

Pros

Its easy and everything thought out generally very happy and easy to use. Perfect for my beauty therapy bookings.

Cons

Not being able to open a random day easily. I'd love to be able to just open a column without opening the the rest of the year.

Review Source

AA

Ashley A.  
Marketing Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Best scheduling app!"

September 11, 2019

5.0

The customer services is amazing!

Pros

I love this app! It's super easy to schedule clients and it fit right in with my business website. Clients can easily schedule, reschedule or cancel themselves.

Cons

They don't offer an option for offering discounts

Review Source

Chris S.  
  
  
Used the software for:

### "Not bad for a free app"

September 29, 2016

4.0

As the title says, not bad for a free app. This app will do if you're just trying out and see if an appoinment app is applicable for your business. I know sometimes when you're just starting out you don't have any budget yet for a full featured appointment software. But once you get serious about your business think about investing in a more robust app. Right now i'm using Pulse247, great support and the app has everything you need to boost your business. Check it out yourselves at http://pulse247.net

Review Source

SC

Sean C.  
Barber  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great support "

October 24, 2019

5.0

Ups and downs but ultimately the 24 hour support is what keeps me around.Both of which have cost me money and opportunities.

Pros

These guys have 24 hours phone support.

Cons

Frequently there are bugs. I’ve had a lot of problems with google reserve and with updating to new phones. Both of which have cost me money and opportunities.

Reason for choosing Setmore

SetMore doesn’t advertise for my competitors. It’s web-based and my clients don’t have to download an app Set Moore has a two way Google sync.

Review Source

HJ

Hart J.  
Director of Operations  
Computer Software  
Used the software for: 2+ years

### "Setmore is great for a small business need for scheduling"

March 17, 2022

5.0

Pros

Using this software has really helped in a lot of different areas of the business. It is easy to use and simple to setup

Cons

No cons to report at this time. The software works really well for its intended purpose

Review Source

Response from Setmore

April 22, 2022

Hi Hart, Thank you for taking the time to leave us a review! Thrilled to hear that you find Setmore has helped you with your business, you find it easy to use and simple to set up. We appreciate that you cannot find any cons with the software - that's wonderful and we thank you for the support. Julia, Community Team

Charity M.  
Businesswoman  
Individual & Family Services  
Used the software for: 6-12 months

### "Charity's Setmore review"

December 19, 2019

5.0

Booking is easy and convenient. Setmire saves my clients and me time

Pros

It's easy to set up and very user-friendly Easy to book The reminders are a grreat plus

Cons

It will be nice to have Stripe in Namibia or another payment method which is not cash

Review Source

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