# Page 25 | Setmore Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is Setmore the right Appointment Scheduling solution for you? Explore 958 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122035/SetMore/reviews

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Setmore

4.6 (958)

[View alternatives](https://www.capterra.com/p/122035/SetMore/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 25 - Reviews of Setmore

## Showing most helpful reviews

Showing 601-625 of 958 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MD

Mathilda D.  
Occupational Therapy  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great Product"

April 13, 2020

4.0

It's great. You can view everyone's calendars or only your own and book appointments easier and you can access it from anywhere.

Pros

It is quick and easy to use. It can be used on different devices and all of them work. I really like the fact that you can view each employees calendar separately and add notes.

Cons

You can't add notes to your employee's calendar about their patients on the side, like a sticky note. I am really missing being able to do that.

Reason for choosing Setmore

It seemed like the best value for money

Review Source

OT

Oscar T.  
Admin  
Consumer Services  
Used the software for: 1-2 years

### "Amazing tool saves my time scheduling "

October 18, 2019

4.0

Pros

Setmore allows us to put a simple web plugin on our website. So visitors can look at our information and schedule their tour. It saves me time in answering and replying to customers manually.

Cons

It was a little bit hard to set it up right by myself. But once it is set up properly, things become more automated.

Review Source

JE

Jamesse E.  
Agent immobilier  
Real Estate  
Used the software for: I used a free trial

### "Logiciel de gestion d'entreprise "

October 29, 2023

5.0

Pros

Ce logiciel nous permet de faire les agendas, les calendriers.Ça permet également de planifier le temps des ouvriers et la réservation des places.

Cons

L'utilisation de ce logiciel est trop bon. Ça n'a aucun inconvénient pour l'usage et je recommande vivement à tous le monde d'utiliser.

Review Source

Response from Setmore

November 9, 2023

Hi Jamesse, Thank you for taking the time to review Setmore! We're absolutely thrilled that you think Setmore is too good and you highly recommend us to others. We appreciate your support. As always, if you require any assistance, please reach out to help@setmore.com at any time. Julia, Community Team

IA

Islam A.  
Co-founder  
  
Used the software for: 1-2 years

### "It's very nice app that facilitates a lot for us"

September 3, 2017

5.0

Manage my business and schedule for meetings

Pros

The simplicity, customer support and stability of the application. The interface is very nice and freindly user

Review Source

MM

Mahsa M.  
Pmu artist  
Apparel & Fashion  
Used the software for: 6-12 months

### "good app"

July 12, 2020

5.0

Pros

the reminder to clients helps me alot and save time

Cons

its hard to add new service, a little bit confusing

Review Source

MT

Martin T.  
owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "superb service"

January 31, 2020

5.0

great customer service fantastic

Pros

ease of use not difficult to use clients students love it

Cons

nothing everything is easy students love it.

Reason for choosing Setmore

ease of use

Review Source

jH

janeen H.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "EXCELLENT SERVICE"

March 13, 2020

5.0

great

Pros

USER FRIENDLY and excellent for non computer savvy people

Cons

The ability to collect for no shows!!!!!

Review Source

SG

Samantha G.  
Na L technician  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Brilliant app so simple to use "

August 12, 2017

5.0

A back up schedule if I loose my diary and also if I fdon't ever my diary I always have my phone so it's always there where ever I go!

Pros

It's so simple and easy to use and that you can store all customers details in/ I love the fact that I always get email confirmation about appointments Iv booked! Also the customer care team always always email to see if everything is ok and if you have any problems or are struggling with everything ! You always get a rapid response from them

Cons

Nothing major really! Maybe That I can't send appointment reminders etc to customers!(unless you can but I can't see it) but then again I tend to do this my self by text or fb messenger!

Review Source

ZC

Zebina C.  
Business Manager  
Education Management  
Used the software for: 6-12 months

### "Great"

October 15, 2019

5.0

Pros

It is easy to use and customers can use it with ease

Cons

I haven't been able to book a group at one time

Review Source

TB

Tamara B.  
Hairstylist  
Cosmetics  
Used the software for: Less than 6 months

### "It's good"

February 9, 2020

4.0

So far so good

Pros

It's easy to use, the free version actually works well and has lots of options.

Cons

There needs to be a way to book 1 Client for multiple services, and when a family books there should be a way to combine all clients into one pay screen.

Switched from

[Salon / Spa Account Manager](https://www.capterra.com/p/9199/Salon-Spa-Account-Manager/)

New job

Review Source

KS

Kornel S.  
Photographer  
Photography  
Used the software for: 2+ years

### "Great app"

October 27, 2019

5.0

Busy Christmas photo session bookings

Pros

Very well customizeable, reliable and simple

Cons

Maybe the simple design. But it's fine for me. And missing option to hide unavailable days in calendar.

Review Source

AMB

Ana María B.  
Matrona  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Charge me twice, not refunding"

June 26, 2021

1.0

The software is good, but they billed me twice, not upgrading my account and not refunding... this problem persists after 3 months of trying customer service

Pros

the ease of use of the platform, and the fast interface

Cons

the customer service in charge of billing

Review Source

Response from Setmore

August 17, 2021

Hi there Ana Maria, Thank you for your feedback. Firstly, it's great to hear that you find Setmore easy to use and fast. Please could you contact moremagic@setmore.com and I will personally look into the refund? Julia, Community Team

WT

Whitney T.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Setmore saved my life today!"

July 10, 2019

5.0

Couldn't be more thankful for the stellar service that I've received. Setmore and Live Booking brings a great value to my company and our core values.

Pros

I needed records for an ex-employee and I was in a time crunch with the Labor Department. CSR quickly had those records for me right as I was entering my meeting! His prompt response saved me $1000s in fines! Thank you so much for always being there CSR!

Cons

Everything runs so smoothly and saves me hours per month on scheduling.

Review Source

AM

Alisha M.  
Full Specialist  
Consumer Services  
Used the software for: 1-2 years

### "Love setmore"

May 1, 2020

5.0

Really like setmore

Pros

I love how it send a professional appointment slot also let mew customized my appointment setter also in love with the booking link

Cons

Wish I could add my paperwork for clients on here to sign.

Reason for choosing Setmore

Because it works on all my devices

Review Source

SR

Sonya R.  
Clinical counsellor  
Mental Health Care  
Used the software for: 1-2 years

### "Comments"

October 19, 2019

4.0

I like that people get a reminder and can self book. Don’t like the app which means I have to go online.

Pros

Love the ability for people to book online and for me to put them in the system so they get reminders.

Cons

The app doesn’t work well and the software is labour intensive when I want to book breaks or time off.

Review Source

JS

Jane S.  
CEO  
Management Consulting  
Used the software for: 2+ years

### "One Suggestion"

November 12, 2019

4.0

Very positive

Pros

Ease of use: admin options are flexible.

Cons

Did not adjust for change of clock when European clients scheduled a meeting.

Review Source

Tanzir R.  
Product Designer  
Design  
Used the software for: 6-12 months

### "Scheduling done well."

February 3, 2019

5.0

Pros

It's fairly easy to setup. They provide a subdomain where the schedule is hosted and anyone can book slots without having to signup.

Cons

The Setmore branding for the free tier can seem unprofessional. The interface has a learning curve for first-time users.

Review Source

SS

Sergio S.  
Lead Tutor  
Education Management  
Used the software for: 6-12 months

### "Amazing set of features"

December 27, 2019

5.0

Pros

Feature set and technical support availability.

Cons

No Cons have been identified at this time

Review Source

JM

Jake M.  
Lewis County Clerk  
Government Administration  
Used the software for: Less than 6 months

### "Great so far"

July 29, 2020

4.0

The experience has been great so far

Pros

I love the fact that Our DMV is a small office and you offer the free service for us to implement, and once I can prove this to our board I'll be able to add the premium features

Cons

I haven't really experienced any cons to this point. I did make a mistake with conflicting booking that i did have to contact customer service for, but was resolved quickly

Reason for choosing Setmore

The reviews from other County Clerks in NYS

Review Source

SC

Shaunte C.  
HairBraider  
Cosmetics  
Used the software for: Less than 6 months

### "Good app"

May 29, 2020

5.0

Organization

Pros

Easy to help with scheduling and organisation

Cons

The photos of the services are not easy for the clients to see ... and while filling out the survey my industry which is personal service or beauty industry was not even an option

Review Source

MB

Madison B.  
Consultant  
E-Learning  
Used the software for: 6-12 months

### "Great software!"

August 23, 2020

5.0

Great software with videochat included

Pros

Good free option and integration with facebook

Cons

That the sqare pay option that setmores free version uses is not working in my country

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing Setmore

Setmore had a free version and looked easier to set up

Review Source

KT

Kamil T.  
President  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Excellent App! Love Love Love it!"

September 4, 2020

5.0

It freed me up. I can concentrate on my work and not making appointments.

Pros

Easy to use. It's like you have you very own secretary.

Cons

Nothing. It's perfect. I LOVE IT! So far so good.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing Setmore

Acuity was too cumbersome. Not easy to use or set-up.

Review Source

MF

Michael F.  
Owner  
  
Used the software for: 1-2 years

### "We use this as our scheduling software and looking to take advantage of more of it's options. "

May 20, 2018

4.0

Pros

I love how it's live scheduling and easy to use with many staff on my team. My team also loves how they can manage their sessions and how it automatically communicates with the clients.

Cons

I'm not sure if the upgraded version does it however it would be great if it had an invoicing / payment acceptance option where it emails a branded receipt to the clients post payment. It would also be nice if it synced with other apps / calendars / CRM platforms.

Review Source

TG

Theresa G.  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Satisfied!!"

June 2, 2020

4.0

This will help with improving my business system and I am excited to use it.

Pros

I am most pleased by the fact that it can be used on my Instagram page using the Book now feature. I wanted a booking system that could offer this and Setmore did just that along with providing an easy to understand package

Cons

Initially I was having some navigation issues but the Setmore team was available and willing to assist and very pleasant also.

Review Source

MO

Miklós O.  
Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Review"

November 3, 2019

4.0

It is always a problem to manage class bookings (limit of participants). Setmore is a fine app to solve this problem.

Pros

Class bookings, Activity, Mobile app, Easy-to-Use

Cons

There isn't a monthly list view Difficult cancelation on the booking page (only mail link) No options for a closed booking time (a few hours/days) before the class Quality of Hungarian translation No payment option in Hungary No real option for mulitple day classes

Review Source

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