# Page 27 | Setmore Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 27 - Is Setmore the right Appointment Scheduling solution for you? Explore 958 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122035/SetMore/reviews

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Setmore

4.6 (958)

[View alternatives](https://www.capterra.com/p/122035/SetMore/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 27 - Reviews of Setmore

## Showing most helpful reviews

Showing 651-675 of 958 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CS

Cherie S.  
Instructor  
E-Learning  
Used the software for: Less than 6 months

### "Good bang for your buck"

November 4, 2020

4.0

Customer service is REALLY fast and friendly. That is a huge draw for me. Account setup was quick and easy.

Pros

The layout is simple and the features are easily and quickly adjustable.

Cons

You cannot send an appt reminder at will. It has to be scheduled. Colors cannot be changed for appt types. Price is a little expensive compared with competition

Reason for choosing Setmore

Fast set up and features in the free acct.

Review Source

CR

Christine R.  
Massage Therapist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Invaluable!"

July 3, 2017

5.0

Pros

I can't say enough about the app. It's easy to use, clean interface and everything you need to set appointments easily. Appreciate that the customer service was lightning fast! So glad I found this one!

Review Source

BB

Brandon B.  
Manager  
  
Used the software for: 1-2 years

### "Great for Customers"

August 8, 2017

5.0

Pros

A customer being able to make an appointment with a simple few clicks is more than convenient for them.

Cons

Closing an account doesn't close it. It only suspends the account. Makes creating a custom link difficult.

Review Source

AU

Angel U.  
Owner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Finally found a scheduling app that works for my business"

December 14, 2018

5.0

The customer support has been phenomenal. The system has been easy to implement and the abilty to use zaps is very nice! GREAT SCHEDULING APP!

Pros

I love the ease of set up, the customer support is amazing, the features are wonderful. It has the ability to have people schedule for classes..this was the missing link for me in other scheduling apps. This is an amazing app!

Cons

I do not like that I can not see when and how many text or email reminders were sent. I wish there was a way to see a record of those things on the clients file...but that is a small thing that I can live with.

Review Source

BJ

Britney J.  
Massage Therapist  
  
Used the software for: 6-12 months

### "Just started using the product personally and set it going great! any questions i have are answered!"

August 21, 2017

5.0

Pros

it is a great product, fairly easy to use and the version i am using is free which i a major perk!!

Cons

cant change background colours..i dont think?! which is something i would prefer to make it more personal

Review Source

HS

Hiroko S.  
manager  
  
Used the software for: Less than 6 months

### "Horrible "

July 26, 2018

1.0

Pros

It integrated with Google calendar well. It was nice to be able to see my schedule at a glace on my calendar.

Cons

Unable to make recurring appointments saying there are conflicts with schedule on the days the appointments are not asked to be scheduled. Available appointment times didn't integrate with Reserve with Google showing some of my unavailable hours available and available hours unavailable. It was all messed up, and they were unable to resolve the issue after number of phone conversations over weeks. This is a huge problem for a business.

Review Source

CB

Colin B.  
Owner  
Computer & Network Security  
Used the software for: I used a free trial

### "Fantastic for what we needed"

June 1, 2020

5.0

Love it.

Pros

Whilst we were using the free / trial version only it has worked perfectly. We are hoping to ramp up numbers and this will mean we will need the full version. It will be well worth it.

Cons

Sometimes things are a little hard to find.

Reason for choosing Setmore

Features, and we implemented it as a trial initially so the free version was a bonus. Users liked it too.

Review Source

SH

Sarah H.  
Acupuncturist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Fabulous support to a new user to Setmore"

July 7, 2020

5.0

Professional and designed with the customer in mind.

Pros

The interface is easy to use and seems to fit my needs. I needed some help overcoming a booking complexity and I had help with this immediately which was so reassuring. I have just started using Square so this integrates well.

Cons

None as yet. Maybe an intermediate level of subscription between Solo and the next level?

Review Source

PB

Paul B.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great for organising our Barbershop"

July 14, 2020

5.0

Great so far, appointments have been easy and fun to set up

Pros

Easy to administer with click by click changes and saving

Cons

Can't delete the Activity Log, this is not a problem, it just means that the testing phase of setup has a lot of deleted bookings contained within our log

Reason for choosing Setmore

Users and customers can be required to log on and take responibility for thier booking

Review Source

CA

Candace A.  
Nail Technician  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Booking Site For Nail Techs"

May 19, 2020

5.0

Pros

I like that it this app is free and well designed. It’s fairly easy to use once you learn how to navigate. I like that it keeps up with my profits and sends out reminders to my clients about their appointments.

Cons

I dislike that I can’t set up & receive my clients deposits with Cash App. Now days people use more of Cash App or PayPal over Square & Stripe.

Review Source

WC

Wisnu C.  
Opration Manager  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "Very Helpful App"

May 31, 2020

5.0

Just use it and need to review for our sale product on sosial media

Pros

all of it features is very good, calendar , staff profile etc

Cons

Need Paypal Integration Easy to use and i think it is very good for our customer to booking, but we need to review in future

Reason for choosing Setmore

Easy to use and i think it is very good for our customer to booking, but we need to review in future

Review Source

NR

Nadine R.  
Studio Owner  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Great free app"

May 7, 2020

4.0

Very efficient - quick and everything i need clean and clear overview

Pros

Ease of use, the app is Clear and has a clean - minimal feel to it, Straight forward.

Cons

Perhaps an option of only showing the days that classes are bookable And only showing one week at a time to be able to see a more detailed overview

Review Source

AH

Andrew H.  
Owner  
Construction  
Used the software for: 6-12 months

### "Best online appointment tool"

July 5, 2017

5.0

Automated online booking of sales calls

Pros

Easy to integrate and we found it to be the most flexible of around 15 online booking tools we tried Customer support is first rate which rounds of a great product

Review Source

LT

Liza T.  
brauty salon owner  
Cosmetics  
Used the software for: Less than 6 months

### "Always quick response, great friendly staff."

June 28, 2020

5.0

Great!

Pros

quick reply on messages, alot of options and features

Cons

I would like to have an option. For work hours every second Saturday. I tried to book a customer for monthly appointment but it skipped one or two months cant remember to be exact but it skipped and did not make an appointment for the following month.

Reason for choosing Setmore

Had all I wanted and user friendly.

Review Source

AV

Aaron V.  
Web Developer & Analyst  
Computer Software  
Used the software for: 6-12 months

### "My favorite tool for scheduling meetings and calendar sync"

January 2, 2018

5.0

Pros

You get to setup a booking page that displays your (or company's) available hours and services. Integrates with stripe that allows you to charge your customers for services Setup all your employees to be an option on the booking page. Mobile app with great UI to manage your schedule and get alerts. Lots of integrations for alerts, such as Slack.

Cons

If a customer books an appointment and does not create an account, each time they book it will create a new customer record in your contact list which you need to "Merge" in order to resolve.

Review Source

RO

Renee O.  
Owner  
  
Used the software for: 6-12 months

### "Easy to use and completely adjustable for your business needs in every way "

July 5, 2017

5.0

Pros

The best feature for me is how in depth you can go with all the details entered including blocking out spots that are unavailable, adding in break times and annual leave times, and setting how long each service can take. It's the app that has listened to business owners and their needs! I love also that you can have it on your phone when you're out and about and have it on your business computer as well!

Cons

There's not much to fault about Setmore. The only issue I have had of months of using it is once it signed me out unexpectedly and I hadn't written down my password so I panicked that I had lost all my information. Luckily I hadn't but that is the only issue i have had so far.

Review Source

NR

Nicole R.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Great value for small biz"

March 22, 2020

5.0

Pros

Lots of accessible features and uses for free good for one person

Cons

Nicer booking page that can be customizable

Switched from

[Ovatu](https://www.capterra.com/p/132529/Ovatu-Manager/)

Simpler and more cost effective

Review Source

ES

Eric S.  
General Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Received quality onboarding assistance from Neil R."

July 17, 2017

5.0

Pros

Aesthetic, ease of use for most features. Clean-looking front-facing site for customer bookings. Customer support was prompt and knowledgeable. Personal interactions with customer support staff is the #1 thing I look for when choosing products for my business.

Cons

Some limitations in customization - cannot customize SMS or email confirmation messages. Structuring staff, locations, and services for multiple business locations can be a bit difficult. Customizing staff hours from dropdown menus is very tedious and could be improved.

Review Source

JI

Jessica I.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Setmore is a great booking software for sole practitioners"

February 4, 2020

5.0

Straightforward, pleasant and relevant help, easy to navigate so I did almost everything on my own without stress

Pros

Setmore is easy to use and navigate. I was able to set up my business profile, services and worker profile in minutes. Linking to my website was easy and setting up payment integrations was just as easy. Overall this is an intuitively designed and well thought out product. I also like that it integrates with Instagram

Cons

I haven't figure out how to use the class function well. It isn't as intuitive.

Reason for choosing Setmore

I've tried appointy (too basic) and I use Square appointments for my other business. I thought that setmore could give me all the functionality of square appointments and it turns out I like it more

Review Source

EI

Eugen I.  
Admin  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Setmore is a great product"

June 16, 2020

5.0

My overall experience with Setmore was great .

Pros

Easy to setup and flexible. It is great it allows me to link iti to more Facebook/Instagram pages.

Cons

Missing the possibility to skip some initial pages (eg. Services Page), only staff page allowed to be skipped Translation should be a bit more flexible More integration would be welcomed.

Review Source

JM

Jennifer M.  
LMT  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great software for being free"

October 26, 2019

5.0

Very satisfied

Pros

Ease of scheduling, ability to add client notes

Cons

Have no complaints, everything has been great so far

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

Reason for choosing Setmore

Pricing and very friendly user

Review Source

AL

Angelica L.  
Public Health Nurse  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great Asset"

October 8, 2020

5.0

Has improved our scheduling and our ability to see what my colleagues and myself have coming up so we can all coordinate schedules

Pros

So easy to use and manage. I am able to look ahead and plan my meetings and appointments.

Cons

The set up of phone number. It does not allow for dashes

Reason for choosing Setmore

Recommendation from another health department that already used this software.

Review Source

LP

Lisa P.  
Owner  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Money saver "

October 19, 2019

4.0

Response is quick to questions or problems

Pros

It was free and works with my Facebook page

Cons

Clients wish they didn't have to keep putting their info in

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Setmore

Cost

Review Source

MV

Michael V.  
Director  
Education Management  
Used the software for: Less than 6 months

### "New to Setmore"

August 5, 2020

4.0

Overall we like the user interface and the ease of booking appointments.

Pros

The most impactful part of the software is having the end user input all their scheduling needs.

Cons

The software has limitations on booking recurring classes and appointments for multiple users. Unfortunately this is a feature vital to our business.

Reason for choosing Setmore

Still pondering my choice

Review Source

CS

Charl S.  
GM  
Entertainment  
Used the software for: Less than 6 months

### "Beautifully designed app"

July 10, 2020

5.0

We have during the covid era been required to make quicker bookings and inform our customers that their booking is confirmed and send them a reminder. This wasn't part of TT

Pros

This booking software is outstanding in how easy it is to use and how many great features it packs into the free version.

Cons

I would like to see the option to double book through the setmore google addon, Setmore has been used for us to replace timetree, the main reason for choosing setmore is the google addon. We would also like to see an option to specify the number of people per booking to be set so that it calculates the total cost for the service for that booking.

Review Source

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