# Page 3 | Setmore Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Setmore the right Appointment Scheduling solution for you? Explore 958 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122035/SetMore/reviews

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Setmore

4.6 (958)

[View alternatives](https://www.capterra.com/p/122035/SetMore/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Setmore

## Showing most helpful reviews

Showing 51-75 of 958 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SH

Suzi H.  
Salon owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A few things I need that are imperative"

October 30, 2019

3.0

Overall experience is good but just so frustrating that the support chat I feel dont understand your points or address / understand you problems. It feels like they're so detached from caring. Ive literally just had a conversation with someone on chat and it was an awful experience.

Pros

Super simple and works with you, quick easy and makes life simple

Cons

Really important for us and reasons why I witched: We need to take varied deposit amounts If someone cancels their appointment we have to contact them to get their card details to to refund their deposit- it's really frustrating Sometimes when I contact customer support I feel like they dont listen Our clients frequently commented on the fact that they stated going through the booking system then it quit/froze/took their card details and didnt go through. We thought it was people just being difficult however it was such a common complaint- can we report it to you and you look at a history of what happened within that transaction? Why can we not reuest payments off people through setmore- its a really great feature. There's not enough characters for T&Cs & notes to the customer when booking.

Switched from

[Ovatu](https://www.capterra.com/p/132529/Ovatu-Manager/)

For all the above, refunds for deposits simple, variable deposit system, zero complaints from clients when booking.

Review Source

JP

Justin P.  
Chiropractor  
  
Used the software for: 1-2 years

### "Easy to use anywhere, especially great for a new start up (free option)"

May 26, 2018

5.0

Pros

The best thing about Setmore is that it is very simplified, to the point, and easy to use anywhere. I have ran into clients at the grocery store, park, etc. and instead of them having to call my office to set up an appointment, I can tell them right then what is available and schedule them. We first found the free version as we were transitioning from paper and pencil scheduling to electronic, and we have found that it is perfect for our needs. You can completely customize your schedule to include as many services as you would like for different lengths of time, prices, etc. You can also add employees and customize other features including colors for services (as they appear on your schedule), office hours, and scheduling intervals. You can add as much or as little contact information about your clients as you would like. Also, I have had to contact customer service 3 times during our use, and they have been GREAT every single time. They have resolved any issue that I have had within 24 hours and were very open with communication, keeping me informed with progress.

Cons

There are a few things that I wish Setmore was a bit better about... Setmore is not really "secure". A medical office, for instance, would probably not be able to use this option for scheduling. The only real "issue" that we've had with using the app (on iOS) is that it does crash upon opening quite frequently. It does open on the 2nd or 3rd try every time, and we have never contacted customer service about this issue because it really hasn't interfered with our productivity.

Review Source

JP

Jörgen P.  
Physiotherapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Why I still use Setmore"

October 17, 2019

4.0

So far very satisfied with constant improvements in Setmore.

Pros

Very easy to manage, great customer support, clear and simple interface.

Cons

Lots of bugs over time while booking an appointment or especially when changing currenty booked appointment. Many times customers are overbooking each other, even when it is not allowed in the settings. For an example, two customers have probably booked from computer at the exact same time. So one of them gets the appointment created email and the other does not. But for the first timers it is very confusing so they both come at the same time it was available. I suggest implementing a small time frame the booking has to be made, so when a customer clicks on the preferred time he/she is the only one accessible for that appointment in this small time frame, lets say 2 min. Other thing which would be beneficial for the users would be so called "Customer view". Simple push of the button in the booking calendar view for the administrator that would hide currently booked customer names, so when Client is in the office he/she can choose another available time without seeing other customers names and info. So to say discreet view for customer eyes.

Reason for choosing Setmore

better interface in my opinion

Review Source

SP

Sue P.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "A decent program that's easy to use"

November 28, 2018

4.0

The software was great for my first time using an online booking/ scheduling app. It didn't have a lot of bells and thrills, but I think it did the job in keeping it simple for even a dummy like me to use. Of course over time with use, as with everything else, there are times while in the moments I had an, "I wish I could do (blank) with this" moment. Nonetheless, I think this is very user friendly for a beginner.

Pros

While using this program for about 5 years it grew on me as a simple way of scheduling clients. I am not very tech savvy, but I was able to use it with ease. It was great being able to create a service menu and be able to link it with Yelp. It has a nice feature that allows you to have reminders sent via email or text to clients so they know their appointment was coming up. The online booking feature was also easy to navigate for clients. The scheduling tabs were very clear and easy to see from the main calendar view. You're able to toggle on or off the view of other staff members schedules so you don't have to view a crazy calendar at all times.

Cons

The inability to put a real credit card info to hold appointments. While it was an option to request credit card information to hold appointments, any number would be sufficient to bypass that measure and an appointment would be booked. It would have also been a nice feature to have the same reminder options available for the staff to get notified of appointments coming up that day. As an appointment based only business I had a few missed appointments because the app never sent a notification through whether my phone was in bad service or not.

Review Source

Ricardo B.  
Services Account Executive  
Computer Networking  
Used the software for: 2+ years

### "Easy to use yet sometimes unstable"

August 15, 2021

4.0

The most useful acquisition to my wife's tanning salon. Simple to use, easy to configure, a lot of features with no cost. Just need the conection with whatsapp urgently!

Pros

Easy to use and configure, many features with no cost

Cons

The app sometimes lags and even drops with no reason. Consumes a lot of memory.

Review Source

Response from Setmore

February 4, 2022

Hi there Ricardo, Thank you for taking the time to review Setmore! Delighted to hear that you find it useful for your wife's tanning salon, easy to use and configure. Your feedback is much appreciated as it helps us improve our service. We'll pass your cons on to our developers to look into. Team Setmorei is here 24/7 if you require any further assistance. Julia, Community Team

DE

Debby E.  
Business Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Do not overlook Setmore"

June 1, 2021

5.0

It has been a huge blessings as I started my business with Setmore and it has allowed me to take bookings online. I have only used the free version and will be sad to leave them, but should they upgrade to the more modern style and more capability, I would love to hear about it as I know they will do it right.

Pros

It is very easy to use and intuitive to set up. It has online booking capability that integrates with my Wordpress website. The online help is second to none and they are very quick to respond and super friendly. Their FREE version is amazing for up to five practitioners and integrates with numerous payment providers. It has a notes section and option to list classes. They are also constantly improving their system, striving for the best.

Cons

It does not look that modern and although they do the basics very well, I need more than that now, which they cannot yet provide, such as concession cards, membership options, discounts, SOAP notes etc. It looks a little outdated and wanted to have a modern look with lots of clear images.

Alternatives considered

[Timely](https://www.capterra.com/p/142756/Timely/)

Reason for choosing Setmore

As a brand new business I was attracted by their free version.

Review Source

Response from Setmore

June 4, 2021

Hi Debby, Thanks for taking the time to write a review. Your feedback is extremely important to us as we are constantly striving to improve the product. Please continue to reach out to our support team or email help@setmore.com if you have any issues. Thanks, Julia, Community Team

cO

conor O.  
IT-Manager  
Retail  
Used the software for: 6-12 months

### "Disgraceful "

July 31, 2021

1.0

This company is an absolute disgrace, they provide a simple service and yet cant even run it correctly. I spoke with 12 individual customer support agents, all in an attempt to solve 1 simple issue, they consistently left the chat once they realised it wasnt a simple fix, or else told me the issue was on facebooks end and not theirs, despite this being impossible as the data showing up in my error message could only be coming from their servers, just to make it that bit worse, I contacted facebook to get confirmation and in 3 hours had a response from them confirming the issue was not with them, The Setmore team then told me they would have to contact Facebook to confirm this despite me sending screenshots and also providing a detailed bug report for them, they have no clue how to fix their issues and their system has several bugs, 4 days ago they told me they messaged Facebook and today they told me they still had no response, i find it funny how i got a response in only a few hours and yet after 4 days a company of their size couldn't make contact. AVOID this company at all costs. So many better options out there as we have recently discovered.

Pros

Nothing there is way better options out there

Cons

This company has been an absolute nightmare to deal with, their customer support is like dealing with infants who have zero technical knowledge. Avoid at all costs, better options out there which provide far better service.

Review Source

BM

Barbara M.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Convenient & Easy to Use!"

November 16, 2022

4.0

Even with the billing issue, this service has 100% changed my business for the better. Not having to answer our phones, and having the ability to place a link to my online calendar in emails, social media sites and our website was a 100% game changer!

Pros

Easy to use for us and for clients; calendar compatibility, and we use their LIVE feature. They answer our phones (US based) and se appointments for us

Cons

Major billing issues this year that are still not correted and they don't seem to be in a hurry to correct it. The hours they charged me for DO NOT match the minutes on my phone bills.

Reason for choosing Setmore

Ease of use and services provided. Calendar and live phone answering service 24/7

Review Source

CO

Cynthia O.  
CEO  
Consumer Services  
Used the software for: Less than 6 months

### "Cheaper than Calendly with all the bells and whistles! "

August 10, 2021

5.0

I love that they were responsive, its easy to use and super afforable.

Pros

My web person introduced me to set more which because I hadn't heard off, I initially thought it was "off brand". May be true in the US HOWEVER, it has all the bells and whistles I was looking for as a dog trainer and offer of subscription based holistic pet healing services. I am happy it has online booking, mailchimp integration as well as integration with square as well as paypal. The person who helped me set it up was super helpful and walked me through it. It was also great that she on-boarded other dog trainers and she is able to help me in the future with other services or concerns as they come up so I can work with just her and not a random person every time which I love.

Cons

Still trying to figure out a solution for "signed client agreement".

Reason for choosing Setmore

timing.

Review Source

Response from Setmore

August 17, 2021

Hi Cynthia, Thank you for your lovely review! It's great to hear that you're happy with Setmore and it's helping your pet healing business. That's wonderful that you've taken advantage of the MailChimp, Square, and PayPal integrations. It's also fantastic that our team was able to help you with your onboarding and help you set up your services. Team Setmore is here 24/7 if you require any assistance. Julia, Community Team

FM

Faith M.  
Office Administrator  
Renewables & Environment  
Used the software for: 1-2 years

### "Effective Scheduling With Setmore"

November 30, 2023

5.0

Pros

With Setmore, appointment scheduling is easy I like that it is effortless to book online and that the calendar sync ensures no double or over booking

Cons

Well, this product really never fails and no hates.

Review Source

Response from Setmore

December 11, 2023

Hi Faith, Thank you for taking the time to review Setmore! Thrilled to hear that you can effortlessly get booked online and that you appreciate the ability to sync your other calendars. We appreciate your support! If you require any assistance, please do not hesitate to reach out to help@setmore.com. Julia, Community Team

CM

Christine M.  
Reflexology Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best I've found for a free booking software option."

October 22, 2019

4.0

Softmore gives me a great option for online booking and booking management. I love that it gives my customers reminders and offers the opportunity to pay ahead of time. Please add an ability to highlight dates with available bookings though!!!

Pros

The price for sure, but also that the customer support is fantastic. It has most of the features that I need, including a booking app, nice landing page, appointment reminders. So far I haven't found any glitches or issues with Setmore.

Cons

Only one issue, as a therapist who only works 2 days a week, it can be hard to customers to know which dates have available bookings. It would be FANTASTIC if days with open availability would show up green, or highlighted somehow, so customers know to click on those days. Everything else is great...however this one issue does make me consider switching to another software.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Setmore

As above, a combo of features and price.

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Setmore had better options for setting up my specific service list, as well as free email appointment reminders.

Review Source

PP

Phillip P.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Setmore Review"

March 30, 2022

4.0

Setmore integrates well with my website allowing clients to book oine appointments in real time. It sends reminder emails.

Pros

Easy and simple to use, cost efficient. I have never needed support or had any issues.

Cons

Setmore has No cons noted at this time.

Reason for choosing Setmore

Price

Review Source

Response from Setmore

April 22, 2022

Hi Phillip, Thank you for taking the time to review Setmore! Delighted to hear that you find Setmore easy to use and cost-effective. It's great you haven't felt the need to contact our support team. If you require any further assistance, do not hesitate to reach out! Julia, Community Team

CS

Charlie S.  
HR Data cordinator  
Construction  
Used the software for: Less than 6 months

### "How setmore Is a great tool for a large or growing company!"

February 26, 2022

5.0

Was overall very pleased with it's performance and accessibility when using the right passwords and capacity.

Pros

What I Like most about it is over all ease to use and performance!

Cons

I would have to say that I liked least was it unwaivering ability to denied me access when I would forget passwords but was a good thing at the same time.

Reason for choosing Setmore

If I tell u the truth I lost a bet was was made to make a choice blinds.

Review Source

Response from Setmore

March 2, 2022

Hi Charlie, Thank you for taking the time to leave us a review! Thrilled to hear that you think Setmore is a great tool for business growth. It's great that you find it easy to use and helps performance. Team Setmore is here 24/7 if you require any further assistance. Julia, Community Team

MS

Matthew S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easiest and Most cost effective scheduling interface available"

October 10, 2019

5.0

We have had a much easier time getting our clients comfortable with booking their own appointments and being more responsible with cancellations using this system. The staff appreciates the ability to book from their phones or cancel and reschedule from outside the office.

Pros

It is easy to set up and maintain. The integration with our website was seamless. We're able to customize on the fly.

Cons

It would be more helpful if the client also had an interface that allowed them to see upcoming and past appointments. A register of cancellations, dates and communications times would also benefit us.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Setmore

Much too expensive and too corporate

Review Source

BW

Ben W.  
General Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Setmore helped us navigate Covid beautifully"

March 3, 2022

4.0

Pros

During the pandemic, we were able to quickly add Setmore's features to our website to allow customers to rent specific blocks of time in our taproom for their group, which gave us a chance to double our foot traffic during a time when everyone was shut down. Providing a simple interface and clean process for finding what's needed was essential in maximizing a unique opportunity during a busy & complex time for everyone.

Cons

We really wanted to be able to allow customers to purchase gift cards or gift a block of time (reservation) to friends, as we had some really great feedback from our customers and our return numbers were phenomenal. Having the option to send a "gift card" for a pre-paid block of time or appointment would have been a real game changer for us.

Reason for choosing Setmore

Easier to use and implement, with a simpler interface and cleaner progression for our customers.

Review Source

Response from Setmore

April 22, 2022

Hi Ben, Thank you for taking the time to leave us a review! Thrilled to hear that Setmore helped you during the pandemic by providing a safe, clean environment. We appreciate all feedback as it helps us improve our service. We'll make sure to pass on the gift card option to our developers. In the meantime, you can add a discount to specific appointments: https://support.setmore.com/en/articles/491040-discounts-receipts-and-refunds If you have any further questions, do not hesitate to reach out via the live chat in your app or via email at help@setmore.com. Julia, Community Team

JM

Jill M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Setmore Electronic Scheduling"

March 30, 2021

5.0

In depth experience from purchase through implementation and use.

Pros

Easy for clients to use. They do not need to create an account like most competing online scheduling software. Setmore also allows colorful icons to be created in the back end for the online booking page for each individual treatment.

Cons

There is limited functionality in some areas. For instance you can post an address on the online booking page, but if you have 2 locations or more, the back end will limit you to post one address. Can be confusing to some clients.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing Setmore

Easy for clients to use. Clients do not need to create an account like Jane App requires.

Review Source

Response from Setmore

April 5, 2021

Hi there Jill, Thank you for your kind review! Delighted to hear that your clients find Setmore easy to use. We're currently looking into multiple locations for our customers, keep an eye on our Monthly Highlights for new features and integrations. If you need any assistance in the meantime, please feel free to contact Team Setmore at help@setmore.com or via the live chat in your app. Julia, Community Team

TG

Tracey G.  
Office Manager  
  
Used the software for: 1-2 years

### "Great Online Appointment Scheduler"

May 31, 2018

5.0

Ease of organizing and reminding customers of appointment. Also loved the mobile app as well!

Pros

I love having a online appointment schedule that I can embed not only on my website but also on our companies Facebook page; allowing customers to book straight from there instead of having to go to our website first. I also love the use of the mobile app. It notifies me of any new appointments or changes and allows me to access customer details and notes on the go. It also sent appointment reminder to my customers which stopped a lot of "no-shows" Great design, both friendly for us to setup and for our customers to use.

Cons

It's a great app for someone with a hair salon or nail salon. We were trying to use it for a landscape installation service and each appointment has different time lengths versus a set time limit so we could only allot for one appointment a day online. If we could've been able to reserve dedicated days versus a customer reserving an 8am slot just to reserve a day then it would've been able to work more efficiently for us. Unfortunately a lot of our customers wouldn't read the details ordering where we told them they were only reserving days and we contact them with a time of appointment. Instead the expected their appointments at 8 am.

Review Source

Clarisse C.  
Coordinator, Cardiac Services  
  
Used the software for: 1-2 years

### "It would have been perfect if Paypal can be integrated."

March 31, 2018

5.0

I recommendes this at my workplace to be used for booking different healthcare services. So far it worked wonders. We didnt have double bookings (unless deliberately done so lol), we didnt have clashing appointments. And best of all we save a whole lot on diaries and pens. Perfect product.

Pros

This software allows: 1. Unlimited Staff 2. Unlimited Service 3. Color coding of different services 4. Total projected income (if you include cost of services) 5. Calendar View (monthly, weekly, daily), Agenda View 6. Ability to block slots that are not bookable. 7. Set breaks for each staff 8. They offer Free forever and Premium subrscription.

Cons

The only downside of it is that I could not integrate Paypal as my payment method. They offer payment integration for a premium account, I was willing to pay if they had offer Paypal integration. They only offer Stripe integration which is not available in my country.

Review Source

KF

Kirsten F.  
ceo  
Human Resources  
Used the software for: 2+ years

### "Excellent Product"

September 7, 2017

5.0

Pros

Everything about this product is easy and fluid. I have been using setmore for 2-3 years. I can link it to landing pages, customize the features

Cons

They have two glitches. One is that you can limit the future ability to set an appointment, I choose 2 days. The HUGE problem is that it counts the weekends even if your office is closed and no employees work on weekends. So I can send out emails of Friday to have people set Monday appointments. REALLY REALLY BAD as it messes up all on my online advertising and ability to have people schedule during the weekend for Monday appointments. It doesn't allow people to schedule during times it is closed, it just doesn't jump to Monday, like there is no workweek only feature. IT ALSO doesn't allow you to link to a page. it has its thank you page which you can add a link to but it does not allow you to customize that page. for example I don't want a thank you page I want it to jump to a website. the best I can get is a link at the bottom....which no one sees as they skim it as a thank you page.

Review Source

VR

Verified Reviewer  
Massage therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Well-organized scheduling"

March 28, 2021

5.0

It is a surprisingly good tool, I am very satisfied. My expectations were not sky-high, better to err on caution's side. However, if anything, SetMore turned out to be a truly handy platform both from the business' as well as the clientele's perspective. I am most glad I was recommended this product: it makes life (and time management) a lot easier.

Pros

The free version in itself offers enough to run a small business with ease when it comes to appointments: smooth setup and a great layout both on the administrator's and the clients' end - the latter being perhaps even more important. One can easily keep track of their schedule on multiple devices. The notifications are running smoothly both ways (business/clients) - no hiccups, no complaints so far.

Cons

Automatic emailing options and the calendar could be a tad more flexible/diverse, but nothing grossly hindering, in all earnestness.

Review Source

AG

Ashwita G.  
Therapist  
Alternative Medicine  
Used the software for: 2+ years

### "Good Product, but Indians cannot take payments"

November 23, 2022

5.0

It is great for scheduling.

Pros

Very easy to use and lots of options to create workshops as well as appointments.

Cons

The email sent to the customer can only be customised for ALL emails. So whether or not they sign up for a workshop or an individual session, they receive the same instructions, which makes this hard. Also if you want to recieve payments, you have to subscribe and that is super expensive, and also if you're an Indian, receiving payments from Indians is not an option unless they use credit cards only (since you can use stripe).

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing Setmore

the flexibility in slots, the capacity to create individual as well as group appointments.

Review Source

ED

Erik D.  
CEO  
Music  
Used the software for: 2+ years

### "ALMOST PERFECT"

July 9, 2020

5.0

I love using Setmore. I've been using it for my other business in the Massage Industry which how I found this platform. It worked great for the wellness industry since the limited booking time frame issue wasn't a concern in that industry since appointments are never booked passed 12am (but it did lack other functions like contracts/document sharing and HIPPA protected file management for SOAP notes, etc.) – but as a booking system for a music studio it works great, minus that one issue with the 24-hour limited booking functioning.

Pros

The ease of use and great customer service.

Cons

The limitations on functionality, for example: it's impossible to book an appointment that passes 12am, therefore a 4 hour appointment from 10pm-2am has to be scheduled as 2 separate bookings (10pm-12am then 12am-2am) which is very inconvenient.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)

Reason for choosing Setmore

Great platform functionality (minus a few minor limitations) and reliable customer service.

Review Source

JW

Josh W.  
Owner  
Sports  
Used the software for: 1-2 years

### "Great For The Money"

August 10, 2022

5.0

Overall my experience was wonderful and it worked for a long time.

Pros

I love that they have different options available to meet everyone’s needs. It is very easy to use and it a clean and professional look.

Cons

I had to stop using the software because I needed to connect providers with resources and Setmore wasn’t able to do it at that time.

Reason for choosing Setmore

Price

Review Source

Response from Setmore

August 22, 2022

Hi there Josh, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is great value for money and it s easy to use, professional and clean. We're sorry to hear that you are no longer a Setmore customer. We're constantly improving the product for our customers so we appreciate all feedback. If you have any suggestions on how we can improve, do not hesitate to reach out at help@setmore.com. Julia, Community Team

ID

Isabelle D.  
Chargé de com et marketing  
Higher Education  
Used the software for: 1-2 years

### "Fonctionnalités intéresantes mais attention à la stabilité"

June 15, 2021

4.0

Pros

Mise en place facile, intégration sur le site efficace. La solution nous a permis en une semaine d'assurer une continuité de service pour nos contacts.

Cons

Nous rencontrons depuis quelques semaines des problèmes de stabilité : retard de synchronisation ou désynchronisation des agendas Outlook, sans parvenir à savoir s'il s'agit de pb internes ou dûs à Setmore.

Reason for choosing Setmore

Ce qui intéressant c'est de proposer à l'utilisateur un service, plutôt qu'un rdv avec un opérateur.

Review Source

Response from Setmore

August 17, 2021

Salut Isabelle, Merci pour votre avis. C'est formidable d'apprendre que vous trouvez Setmore facile a configurer et a integrer sur site. Veuillez contacter notre equipe pour discuter des problemes que vous rencontrez avec Outlook afin que nous puissions vous aider a resoudre les problemes auxquels vous etes confronte. Julia, equipe communautaire

LM

Lela M.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Almost met all my needs"

September 16, 2020

5.0

Overall, with as much as I like it, the inability to book multiple services with one buffer time is a deal breaker for me and I'm probably going to have to go with another software.

Pros

I like that the software integrates Square for CC processing, which I have already been using for years. I like that it is easy to set up. I like that you can add a buffer to the services, that really helps with the new cleaning requirements due to Covid.

Cons

I am disappointed that I am unable to book multiple services from my end of the software. This is huge for me as I rebook my clients at the end of every appointment. If I had to rely on my clients to rebook themselves in a timely manner they would forget and my schedule would be disrupted. Not being able to do this affects my business income, which is a huge problem. Other minor concerns are, 1) color coding of services, when a service is added to a category, it should automatically take on that categories color, not a random one. 2) it would be nice if there were a deposit option on booking instead of just full payment, it should have a percentage of service total option, 3) I can't see all schedules for the day side by side 4) I also wish there was an option to have memberships available

Reason for choosing Setmore

Price point

Switched from

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)

Because I wanted something I could integrate into my website easier, and do more in one software not multiple, and I wanted the ability to add staff members and see all schedules in one screen.

Review Source

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