# Page 5 | Setmore Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Setmore the right Appointment Scheduling solution for you? Explore 958 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122035/SetMore/reviews --- Setmore 4.6 (958) [View alternatives](https://www.capterra.com/p/122035/SetMore/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Setmore ## Showing most helpful reviews Showing 101-125 of 958 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SR Sharon R. Podiatrist Health, Wellness and Fitness Used the software for: 1-2 years ### "Extraordinarily good" October 17, 2019 5.0 Love it - it keeps my business running smoothly Pros Setmore is easy to set up and tailor to the needs of the business. I wanted to be able to colour code my appointment types, and have found a way to do that with the excellent support team. I don’t use all of the functions but what I do use is really impressive Cons There’s nothing to dislike as far as I can see - the only thing I would like to see is a function to record on a client record if they have cancelled or not turned up, without having to leave the appointment on the system. I would like to be able to open up the slot but keep a record that the patient cancelled Reason for choosing Setmore Setmore was already set up and my colleague was also using it. It works well and to change would have required a lot of admin . I considered the alternative fir patient record facility but decided we did not need the extraadmin Review Source MM Melita M. Owner Consumer Services Used the software for: 1-2 years ### "LOVE Setmore..but" October 10, 2019 5.0 I have tried other's and have come back to Ashmore!! Pros The ease. Not too many p ages to flip through. We sto p ped using setmore and paid for more expensive ones... only because doesnt quite cover our needs. But i came back to setmore when weighing up pro & cons Cons I ideally need more photo space. And to be able to view photo bigger. I would also like better reporting. We have now got square so I'll see i f that makes reporting better. Also staff get to access client info, it would be good if they just saw their schedule ,& not able to change it and not see $ . Alternatives considered [MoeGo](https://www.capterra.com/p/165732/MoeGo/) Reason for choosing Setmore Easier to use Review Source Serena P. CEO Professional Training & Coaching Used the software for: 1-2 years ### "Setmore Is Top Notch" April 26, 2022 5.0 Pros The app is easy to set up and use and looks professional. It integrates with my website and the landing page appears in search engines. Cons There is nothing I don’t like about the software. Review Source Response from Setmore May 20, 2022 Hi Serena, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is 'top notch', easy to set up, and you like the website integrations. We're delighted you couldn't find any cons with Setmore at this time. Julia, Community Team YC Yvonne C. Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Highly recommended" March 4, 2020 5.0 Excellent Pros I use Setmore daily to ensure clients receive appointment notifications and reminders for appointments. Clients have come to rely on this service. They also like to be able to make their appointments online without waiting for me to be available to help them. I have been able to personalise the features for my business and maintenance and development are easy. On the rare occasion that I can't work out what to do, the online support is quick and efficient. I would be lost without this product. I am a one-person business with a small turnover. It's perfect for me. Cons As I receive this service free, some options are not available to me. But I am not complaining. Review Source SO Sarit O. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Review" October 23, 2019 5.0 It's a great software and I like working with it. Thank you! Pros It's easy and my customers get a reminder before the meeting. It's easy for me to look at my working week through the Setmore software. Cons 1\. To work with it through the app and the smartphone is a bit of a mess for me. I can't break the spaces I blocked so people wouldn't book themselves. If I want to book someone at that same time from the road with the app, it's impossible. I have to wait until I'm near the computer again. 2. I work alone but go to different cities on different days of the week. So I put the cities as staff. It confuses my clients a bit until they get used to it. I need to have different options for different places, to keep the order of my being in every city they want to book themselves. Review Source CW Cynthia W. President/CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "More appointments - less missed opportunities!" October 25, 2019 5.0 Setmore is super easy to use, and allows appointments to be set quickly. I like that they send out text or e-mail reminders. That keeps everyone on time - including me! Pros Like every small business owner I wear many hats. The one that was the hardest to wear was answering calls and setting appointments in a timely manner. After all, you can't work the business and create the business at the same time! So, I started using a virtual answering service that introduced me to Setmore. Since I started using Setmore in April and it has been a game changer for me, with more set appointments and less missed opportunities! Very easy to get started and lots of customer support. Super easy to see my schedules, and I like how fast they are filling up!! My Patients find it easy to use as well, and like the appointment reminders. Cons Even at 7 months, I have not enabled all of the features that Setmore offers. Probably just user learning curve issues - lol!! Review Source MW Mark W. Owner Consumer Services Used the software for: 6-12 months ### "Been looking for this for years" November 5, 2020 5.0 Pros This product allows us to effectively coordinate our daily service schedules, send them to our techs real time, include notes, edit and adjust in real time, differentiate appointment types by color and by a label which shows on the calendar. We have a permanent record of customer history that is easy to access. It is the perfect solution for my pest control company. It has even more features that we don't use but will implement in the future. Cons I wish we could assign multiple techs to the same big job and I wish we had a larger color palette for coding services offered. Those are minor needs when compared to ALL of the features we get. Reason for choosing Setmore Setmore is the only product that fit all of the needs of my personal business model and it is FREE at my current employee count. When I need to upgrade as my employee numbers grow, the price for Setmore is microscopic when compared to my alternatives. In addition to that, the features I will be able to add are worth far more than the cost. Thank you Setmore. Review Source FS Fernando S. Talento acquisition specialist Telecommunications Used the software for: 6-12 months ### "Great and helpful option" August 20, 2022 5.0 Pros Something that I like the most is that you can sync it to your calendars and works great Cons Maybe that sometimes you don't get some notifications Alternatives considered [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Reason for choosing Setmore Because of the features Review Source Response from Setmore August 29, 2022 Hi Fernando, Thank you for taking the time to review Setmore! We're delighted to hear that you think Setmore is a great and helpful option and you appreciate the ability to sync with your other calendars. We're sorry to hear that you're not receiving some of your notifications. If this occurs, could you reach out to our team at help@setmore.com to highlight this? Julia, Community Team VR Verified Reviewer Photographer Media Production Used the software for: Less than 6 months ### "Free to use appoint scheduler." October 21, 2019 5.0 This is a very useful piece of software which helps us make our appointment really painless and automated. This also eliminates the possibility of double booking client and save us a lot of unnecessary hassle. As a production house, we are very happy using this software. We are also considering to add this feature on our website and working with our developer. Pros As a media production house, we need to keep a track of all our tasks and booking days so we don't overbook. With the help of this software from setmore, we can provide the customer with their dates very transparently. I highly recommend this piece of software to use and get benefit from it. We are thinking to add this on our website so the user can also book and schedule their own appointment automatically. I am impressed with its followup email capability and take payment at the time of reserving. This also helps me to ask them for fees and remind them of their appointment. Cons When I was filling up the scheduling form, the timing section is really confusing. I think they should give us the flexibility to set up the time in hours. Review Source VR Verified Reviewer Office Manager Education Management Used the software for: 2+ years ### "Setmore use in Scheduling" May 23, 2019 4.0 Setmore has made it easy to update our staff with their appointments. Changes made in the main office are visible instantly to them in the field via the mobile app. Pros It has very robust features even in the free to use option. You can easily schedule and edit appointments, search for customers, and there is even a free mobile app. Cons There is lack of ease in getting reports for customer appointments. Review Source JC Jim C. Owner Fine Art Used the software for: Less than 6 months ### "Service with a smile" August 23, 2020 5.0 I will now be able to book appointments with my clients when they click a button on my website, when I text them a link to my booking page, offer that link in social media, and email it to anyone wishing to meet with me. This is awesome. Pros Upon trying out Setmore for the first time, I began experimenting with features and setting up my schedule. Very quickly I was met with a chat by a friendly "Hello". Every time I came upon something I had a question about, another assistant chimed in to say Hi. I ended up asking questions as I came upon them, then was already accustomed to using the chat by the time I asked a few questions on my own. Relevant articles were suggested, direct answers were given. I am discovering, with all this help how powerful and simple this app is. Also, since I am getting really fast response, I am more efficient using the app. I intend to integrate it with my website. Cons I sincerely cannot think of a negative aspect to Setmore. Alternatives considered [Genbook](https://www.capterra.com/p/220430/Genbook/) Reason for choosing Setmore There are many features that have no cost to get started. One service I checked out would have charged me $20.00/ month and as a re-startup business, that may have cost me more than $5 per appointment during my first month in business. I needed something that would allow me to get started and grow alongside my plan and still have strong features for capturing appointments. This seems to allow for this need. Review Source LB Lara B. Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Almost There" May 1, 2019 5.0 Overall, the app is great! I use it mainly as a digital back up for my pen and paper appointment book. It is convenient to send reminders once everyone is in the system. I do not use it for payments yet, but may try it in the future. Pros Form all the scheduling apps that I tried, Setmore is the friendliest to use. The UI is good, easy to navigate, and visually pleasing. Cons I have some issues with text reminders. The default reminders are set to a format where date and time of the appointment are listed backwards. I am assuming that it is the UK format but there should be a way to change the default text even in a free version. Another improvement that can be made is for the app to simply take the phone numbers from the existing contact list on my phone instead of me entering client's phone number into the app with each new client. I end up entering them twice; once into my contact list and then again into the contact list of Setmore. An option to scan the contact list would be great. I would also suggest the addition of another color scheme for the app. It's a bit bland for my taste. Review Source MB Michael B. Financial Representative Financial Services Used the software for: 2+ years ### "Changes" October 21, 2019 5.0 It keeps me on track with all of my appointments and the appointments for my team. I just love all of the reminders. It makes me look so professional. Pros I absolutely love this program. It keeps me on track and I don't have to worry about reminding my clients about their appointments. My associates can schedule an appointment with ease and check my schedule for availability for training in the field. Cons The reminders should be personalized. One should be able to set reminders so that the customer can call the person that actually sets the appointment with them if he/she has to cancel or reschedule. Right now they can only call the phone number of the administrator of the account. If the client loses the associate's number there is no other way to contact them. Review Source LH Lamonte H. Online Tutor E-Learning Used the software for: 6-12 months ### "My Setmore Experience " July 7, 2022 4.0 Pros How you can customize the software to fit your needs and how it integrates in social media. Cons How it doesn’t automatically come with reminders for appointments for clients when scheduling. Review Source Response from Setmore August 1, 2022 Hi Lamonte H, Thank you for taking the time to review Setmore! Thrilled to hear that you like the ability to customize the app to suit you and your business. It's great that you appreciate the ability to integrate with your social media platforms. You should receive reminders for appointments booked, rescheduled, and canceled. Here's how you can turn this option on in Settings: https://support.setmore.com/en/articles/3378413-automated-notifications-in-setmore Julia, Community Team AB Ann B. Goddess Health, Wellness and Fitness Used the software for: 2+ years ### "Outstanding" October 17, 2019 5.0 Amazing service and always feel looked after and supported. I also like that it supports my card reader and MailChimp although haven't found a quick way of importing details. Pros The support I have received from setmore has been outstanding. Always ready to answer questions and find the solutions. I highly recommend this service. Cons I got caught out with BST and lost a couple of appointment slots. I now know to log out and log back in when the clocks change. Alternatives considered [Ovatu](https://www.capterra.com/p/132529/Ovatu-Manager/) Reason for choosing Setmore I liked that it was free and no contract so could leave if it didn't satisfy my requirements. Review Source ES Eileen S. Owner Events Services Used the software for: 2+ years ### "Highly Recommend" April 1, 2020 5.0 Pros The ability to set & send automatic notices (to us & the client) of appointments made, appointment reminders, rescheduled appointments, and cancellations is incredibly valuable for our needs. Setmore has taken customer service to another level, in a good way! The "chat" icon is the best! It's like a Setmore customer service rep is hanging out, ready to help. Whereas many company's bombard you with constant emails about everything, Setmore discreetly shares useful tips, new features, and important announcements through the tiny chat icon present on your screen. To help their clients during the COVID-19 crisis, they announced and released FREE tools for social distancing while working. Including a video conferencing tool. All FREE. It doesn't get much better than that! Cons It was a little tricky confirming our booking page. Alternatives considered [17hats](https://www.capterra.com/p/144328/17hats/) Review Source Janie W. Intuitive Complementary Therapist and Healer Health, Wellness and Fitness Used the software for: 2+ years ### "Setmore saves me so much time!" December 12, 2018 4.0 I have used it for three years now and although I have been tempted to try other software, Setmore works really well for me. I end up coming back due to its ease of use, customisation options and customer service. Pros customers can create their own profile and book in themselves, saving me hours in terms of phone calls and messages. Cons lack of integration with some payment methods Review Source KK Kelly K. Hair Stylist Cosmetics Used the software for: 2+ years ### "Hair stylists helper" October 10, 2019 5.0 Scheduling your clients on the go, or in the salon. On your phone/ tablet or PC. Use for one, or use with a team of stylists. The client can pay through the site also. Easily block time off for breaks or days off. Pros Great for the beauty industry, easy for us to use and easy for clients, much more reasonably priced than other scheduling software. Cons Need to be able to automatically schedule clients more than every 4 weeks. Some clients want to come every 5-6 weeks. But your options only go to 4 weeks for automatic scheduling. We need to be able to require a deposit from clients. Have a spot where they can pay a deposit to hold their appointment. Reason for choosing Setmore Ease of use, and price. Review Source VR Verified Reviewer Doctor Hospital & Health Care Used the software for: 2+ years ### "Great product" April 11, 2020 4.0 Great experience so far with no downtime. Pros The ease of use especially the calendar which is so customizable. The personalized URL is also great Cons The differentiation between classes and services can be confusing. Reason for choosing Setmore Looked at a few but this appears to be the most functional even for healthcare which I am in. Review Source Steve C. Certified Medical Exercise Specialist Health, Wellness and Fitness Used the software for: 2+ years ### "I love it!" November 27, 2018 5.0 When I first discovered it I couldn't believe how easy it was to use and what a prefect fit it was for my business. You can pay to upgrade some functionality but I've been fine with the free version. Pros This software is a great alternative to a paid application. I run my whole personal training business with it. Cons Really, I have nothing bad to say about it. Review Source KW Kim W. Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "It's good overall" October 10, 2019 4.0 Well, if we didn't have Setmore we could always use Outlook in some form but we wouldn't get the updates part of it that I like. Pros It's reliable, it saves automatically. I like that it gives you updates on what people have done to the appointments since I'm not the only one that uses it to book. You can see when an appointment was canceled or confirmed or just running late. Cons That when you click any part of the screen even if it's a gray area on your calendar, it thinks you want to enter an appointment when all you want to do is exit from another one. Another think I don't like is that Mondays come first on the calendar on the top of the screen. I wish you could change it to a normal calendar with Sunday first. Review Source Bryan K. President Automotive Used the software for: 2+ years ### "Awesome Product" July 28, 2020 5.0 Overall, I’ve been very happy with this app. I’ve made a few suggestions that even in time were implemented. Pros Setmore is perfect for our team to stay organized and manage our appointments Cons Appointment notes are sent to the customer, and are not private. It’d be nice if these notes could be kept confidential for the technician Review Source Brett B. CEO, Life Coach & Business Coach Events Services Used the software for: 1-2 years ### "A perfect fit!" October 17, 2019 5.0 I love using the Setmore Calendar app! I’ve been using the app for more than two years now and it has completely transformed my business… Before I was using this calendar app I used to constantly have struggles with scheduling appointments and having clients cancel or having double bookings. That’s all a thing of the past now! Set more has made my business extremely efficient and streamlined! I consider set more to be one of the most vital tools I use my business every day Pros I love how easy it is to use and simple Cons Honestly I love everything about the ap Review Source IL Irma L. Self Employed Master Barber Consumer Services Used the software for: 6-12 months ### "Setmore for small business" August 15, 2018 3.0 Frustrating, lack of confidence, irritating. Do recognize eventually when they are at fault and will financial compensate. When it works it's great BUT all to regularly it doesn't work and can impact the bottom line of your business. They are not financially compensating for that, just your subscription fee Pros They ha ve recredited my account for the failure of the service meeting the agreement I paid for. When you insist on being escalated. You will eventually get through to an English speak who can fully understand the nuisances of the language. There by getting "what is" and being able to provide customer service. Cons Setmore online calendar is slow, restricting and inflexible on phones. It is most flexible through the google calendar BUT that connection of syncing between Setmore and Google calendar continuously breaks down. I had to wait 2weeks to get the fix done. It has continuously failed over the past 11months of subscription, and adversely affected my business. The first tier of customer service support do not have English as their primary language, and a substantial amount of frustrating time can be spent speaking at cross purposes. Thereby failing to resolve anything. All customer support contact is through texting Review Source RJ Roché J. Salon Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Brilliant app without having to buy the premium version" October 13, 2020 4.0 Setmore is a brilliant booking system, it's one of the few free versions that I have used which offers many features without having to upgrade. The customer support is excellent. Pros You can access your diary from any device. Clients can make their own bookings. It sends confirmation of bookings. Saves all of the client info & history. Cons You can't create multiple service bookings for a client unless the client books from our bookings page. You can't create a buffer time per booking instead of per service, this can accumulate when booking multiple services. The app often doesn't show all the bookings that have been made. The online version has a tab that says today on the calander but when you change the date it doesn't change from today to 'Tuesday' for example. You can't type to search for a service when using the online version but you can on the app. If we decide to open on a certain day during peak season we can't just book that specific day without allowing bookings when we have time off or changing our business hours. We can't book time off for multiple staff members at once, it needs to be done individually. Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Books no longer offered the free version. Review Source Similar Products Featured