# Page 8 | Setmore Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Setmore the right Appointment Scheduling solution for you? Explore 958 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122035/SetMore/reviews --- Setmore 4.6 (958) [View alternatives](https://www.capterra.com/p/122035/SetMore/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Setmore ## Showing most helpful reviews Showing 176-200 of 958 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EW Erin W. Hairdresser Cosmetics Used the software for: 2+ years ### "Awesome app! " October 18, 2019 5.0 Pros It’s easy to use, I can use it on any device. Keeps track my weekly income and clientele base. If you have any problems the help chat is so helpful and quick responding. I can see when my stylists book and what’s going on anywhere. I love the lay out so I can see how the day is going to go with timing etc. Cons Maybe that on the calendar I can’t see both stylists day you have to select stylist individually. So when booking i can sometimes over book as you can’t see the lay out on one calendar. Review Source TR Tom R. Mentor Individual & Family Services Used the software for: 1-2 years ### "functional" October 18, 2019 5.0 I like that it keeps everything that I need to keep track of appointments, time off, time not available and basic customer information. Easy to use after you figure out where everything is. Pros Maintains most of the features I need to manage weekly meetings with my clients. I like that I can schedule recurring appointments but the customers can't so I can truly manage my own schedule with flexibility. I like that it gives me and my clients an email 'heads up' at least 3 times before the meeting. I like that i can look back at the appointment history. Cons Didn't work as well on the phone iPad apps, until it was recently updated Haven't been able to find all the features as easily on the apps Review Source RS Rasha S. CLM Officer Automotive Used the software for: 2+ years ### "My Feedback" August 20, 2020 4.0 online calendar The possibility of remote control of appointments Pros easy and Comfortable to use Cons I would like more control over the ability to specify more than one email for each calendar. Control the permissions of each calendar. The thing that annoyed me the most was that I updated the program so that I could get the ability to send text messages to clients. But it has not yet worked and I have not received any message Reason for choosing Setmore easy and familiar to use Review Source AJ Ashlee J. CEO Retail Used the software for: I used a free trial ### "Covid & Retail" February 10, 2021 5.0 We really only use it for bookings and for that purpose it works brilliantly. Sends reminders and can add to your calendar seamlessly. Pros 1\. It was an easy solution/setup for our store as we wanted people to make appointments to visit us to help with Covid prevention 2. I set it up and tested it in less than an hour which was perfect 3. It was easy to integrate with our website/instagram for people to use 4. Its straight forward for people to use and takes 10 secs for our customers 5. Sends reminders and you can add to your calendar seamlessly Cons 1\. I wanted to not allow people to make bookings within the hour. Lets say its 11:15am and 11:30am was available. They had to wait at least an hour to book. That was not possible. Review Source Response from Setmore March 12, 2021 Hello Ashlee, Thank you for your kind review! Delighted to hear that Setmore helped you during the pandemic. We appreciate your feedback. We always aim to improve our service so it's good to get feedback. The admin on the account can book any slot on the calendar no matter the time. However if your booking slot size is one hour and your working hours start at 9:00 am, then customers will only be able to book on the hour. If you need any further assistance or have any more questions, do not hesitate to contact our experts at help@setmore.com. Julia, Community Team CT Carly T. Dog groomer Veterinary Used the software for: 1-2 years ### "Perfect!" October 31, 2020 5.0 Amazing! Used it for a long time it’s never done me wrong. Pros Simplicity of the mechanics, the graphic design, the customer service, the services sections and the customer profile options! The reminders before appointments. Cons Sometimes I accidentally write an appointment for the wrong day as the day you click on is so close to the top of our screen it looks missing. But I just need to be vigilant Reason for choosing Setmore It was used at an old employers business that I worked at and understood it so well that when I started my own business I carried it over! And used Setmore it was a no brainier for me didn’t feel the need to try another service. Review Source GB Gay B. Owner/Licensed Massage Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Setmore Set Me Free" October 20, 2019 5.0 My clients love the email and reminder feature and it has freed me from having to make reminder calls every day. Also being able to change appointments on my phone and always having my appointment schedule with me. Pros For someone who was afraid of going to a digital appointment book, Setmore eased my fears from day one. All of the customer support helped me through set up and my first few months. The ease of use and the ability to sync across all devices makes this software a real go to product for my profession! Thanks so much! Cons I would like to have modules that you could purchase separately, ie, I would love to add the text feature only instead of having to upgrade the whole package. Review Source SH Sara H. Tech Support Religious Institutions Used the software for: Less than 6 months ### "Perfect for a Very Unique Clinic" September 2, 2020 5.0 Tech support was readily available when I encountered the issue described in "like least" above. I started with chat and after detailed messages back and forth, the tech \[SENSITIVE CONTENT HIDDEN\] offered to call me to best explain everything. Pros We have a unique situation that required online booking -- a religious organization hosting a 2-day free dental clinic as a ministry to the community. Because of the pandemic, we are booking appointments remotely ahead, but we won't have regular patients. Our volunteers will do the booking instead of the patients. Our volunteers are spread out. It is great that the volunteer dentists and hygienists will be able to see their own calendars before they can get to the clinic. I tried four online appointment booking services and Setmore was the best -- it was the easiest to customize for our unique needs. Cons I prefer that staff with Receptionist Access and Admin Access would not show as columns in the Daily schedule, since they are not seeing patients. Or if I could select what Staff Access settings to view in the schedule (i.e., deselect Receptionists and Admins). Reason for choosing Setmore The most features and most customization options at the best price. Review Source MS Manuela S. Manager Sports Used the software for: Less than 6 months ### "Concern" June 2, 2020 3.0 We realized to re-open the gym in Covid-19 conditions. While using setmore software, we realizes we have more needs than what setmore is offering right now. While chatting with the Customer Support, 98% of our requests ended with "We still don't have this feature", "There is no option like ... with setmore software at the moment." We need to know that someone is still investing in developing this software and the Mobile App. This is our main concern. Thank you! Pros The versatility of the software, you can use it in various industries. The Customer Support has been very supportive and prompt in responding to our requests. Cons Hi, this is an example list of the challenges we have, while using the Premium version of software -the Administrator should have more control over time-leads; for example for "classes" there is no time-lead working while booking, yet for "services" this option is available; -deadlines for rescheduling, we need, at least on the market in Romania; -AUTOMAT refund when cancelling (with the possibility of deducting a commission in case of cancelling too late); -Menu Bar for the Mobile App; -Quick Reporting on the mobile app; -COOLER, more modern, app design; -more flexibility, choices; -and others. Review Source RD Ronan D. Owner/director Sports Used the software for: 2+ years ### "Using free version" October 18, 2019 5.0 Very positive. Pros Ease of use, intuitive design and enough functionality to do the job, without excessive functionality which sometimes is counter-productive. I like the options for reminders and the ease in altering diary entries. Cons Inability to alter prices of services which are still "active" on the diary. At the end of the year I raise my prices, but can't do this if there are still live, unfulfilled bookings on the diary. Reason for choosing Setmore Free version, simple and easy to use design. Review Source SN Sahar N. Director Education Management Used the software for: 2+ years ### "Keeps you Organized" October 10, 2019 5.0 If it's on Setmore, it's happening that's how reliable it is to my business. Both clients and staff appreciate it. Pros It keeps me organized. My staff and I rely heavily on the 24 hours reminder. Details of appointments gives me a chance to recall any information needed on the spot. Cons The only flukes that happened with me was related to re-occuring appointments. However, the Setmore customer service team were there to help. I would like to see a monthly dashboard option added as well in the future. Review Source AM Andrea M. Online Fitness Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Scheduling software " May 25, 2021 5.0 Great tool to keep me & my clients accountable and organized. Love the reminders and notifications Pros I have been using Setmore for for my fitness studio as well as for online coaching clients. It’s user friendly and very affordable. It’s perfect start up Cons There’s not anything I would dislike. I would love more designs updates or image templates based on a business. I think that would absolutely amazing Review Source Response from Setmore June 4, 2021 Hi Andrea, Thank you for such a lovely review! Thrilled to hear that you're a Setmore fan. Your feedback is extremely important to us as we are constantly striving to improve the product. Please continue to reach out to our support team or email help@setmore.com if you have any issues. Julia, Community Team HH Huw H. Osteopath Hospital & Health Care Used the software for: 2+ years ### "Simple and easy to use booking system" October 11, 2019 4.0 This helps to reduce staff costs for a small business by allowing our patients to book themselves in online. Pros Simple and cost-effective. All our patients love how easy it is to book online. Very rarely does it let you down Cons Unable to have different times for different activities/treatments Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Reason for choosing Setmore cheaper Review Source CT Cristina T. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "A great free app " October 15, 2019 5.0 I use the app daily for my massage business. Pros This is a free app that you can embedded into your website. It allows you to add staff and is easy to track appointments. Customer can book the appointment at their own time and availability. It sends reminder via email. Cons I don't like that when I do an update to the booking it sends to the customer the title "reschedule appointment" when actually it was only an "edit it" ....it doesn't give you the option to choose from. Review Source Alberto D. CMO Education Management Used the software for: 6-12 months ### "The Best Scheduling Appointments Tools" October 17, 2019 5.0 Pros It perfectly applies my need (private lesson scheduling) at a very fair price. Cons The zapier integration is too poor. I can't take any scheduling information. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing Setmore Fair price, amazing usability. Review Source MM Michael M. Kinesiologist Alternative Medicine Used the software for: 2+ years ### "Easy use of calendar" January 22, 2020 5.0 Great product for booking clients and sending out automated reminders Pros I like that the program sends out email reminders to my clients automatically Cons My only dislike is that when I open up the app on my computer it opens to the day that I first installed it rather than automatically opening to the current day however I do not have this issue when I use the app on my phone Reason for choosing Setmore The free version of Setmore met all of my requirements as opposed to a more costly diary Review Source Kendra C. Marketing Coordinator Photography Used the software for: 6-12 months ### "Setmore for Small Biz Owners " February 17, 2019 5.0 Pros I’ve used setmore for about a year now and I absolutely love it. As a small biz owner, I am always in need of a scheduling application that keeps myself and my clients in the loop. Setmore makes it easy to schedule your appointments and bookings. Cons No cons! I’ve enjoyed using setmore. I love being able to implement Square Payments as well as connecting to G Suite Calendars. Review Source AB Aaron B. Athletic Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Setmore for Athletic Therapy Practice" July 20, 2020 4.0 Working with multiple teams and and patients from various referral routes, it helps me keep schedules and oppointments in order and easily viewable on mobile which is great when on the go. Pros Limitless appointment types and each of these configurable afterwards if needed Cons The notes aspect of the software is slightly lacking and if improved, would be my standalone schedule and patient note taking software. I wish it directly integrated with Physitrack for rehab exercise prescription also. Review Source Marian I. Co-Founder Marketing and Advertising Used the software for: Less than 6 months ### "Best Scheduling App For Small And Average Businesses!!" March 10, 2020 5.0 Easy to use for people that want to schedule appointments Pros It's simple to navigate with a clear interface. You can customise any section of the booking page. It allows you to recieve reviews, first app that I know to have this feature. Support team really respond in less than 2 minutes. Social media buttons integration. A lot of integrations. Perfect for managing appointments based on employees services! Cons Didn't found anything bad to this point! Reason for choosing Setmore Easy to use and to set up. Full of Features Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Too expensive, less features Review Source KB Katherine B. Business Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Setmore made my life so much easier and my business cost effective!" October 18, 2019 5.0 Brilliant really. Very pleased so far. Pros I love that payments are taken in advance which reduces clients not showing up and wasting my time. It enables prospective clients to commit to their decision when browsing in the small hours rather than have to wait for email responses. It's efficient, the customer support is very good and the cost of running it negligible against the benefits. Cons Setting up with my particular appointment structure was problematic for me, but with the help of your customer services it was overcome. Reason for choosing Setmore Because I liked the clear look of the system and how easy it was to use. Review Source AC Abeki C. Event Planner Events Services Used the software for: Less than 6 months ### "Booking and Scheduling System for coaching made easy " November 28, 2022 5.0 Pros The Free version was super simple and easy to use for my consultation business. I love how you can integrate with your social media this way clients can book you directly from your social media link. I know I was not using the app to its full potential but it worked as a temporary solution for my transition into coaching and consulting. Cons Honestly wasn’t using it long enough to notice any cons. Review Source Response from Setmore December 2, 2022 Hi Abeki, Thank you for taking the time to review Setmore! Thrilled to hear that you think the Free version o Setmore was super simple and easy to use for your business. It's great that you appreciate the social media integrations. Julia, Community Team MD Megan D. Owner Consumer Services Used the software for: 2+ years ### "Useful for pet groomers" October 15, 2019 5.0 Good. I would be lost without it. Pros Works well for clients information and saving previous appointments. Cons I’ve needed to adjust it in a way to work for client plus owner. Alternatives considered [DaySmart Pet](https://www.capterra.com/p/93413/DaySmart-Pet/) Reason for choosing Setmore Cost. I’m a 1-3 person show, didn’t need the capacity for 20+ employees. Review Source BC Brad C. Owner Information Technology and Services Used the software for: 2+ years ### "Wonderful appointments system that is flexible and packed with features" July 28, 2017 5.0 Ease of managing client appointments almost flawlessly. Pros Setmore is brilliant. I can run my entire company's appointments system through it and it works marvellously with google calendars and has great integration with websites. Best of all I like most of these systems it works really well on mobiles and is very easy for clients to use and administer. Cons So far there has been very little to criticise. There could be a little more flexibility in customisation of forms etc and perhaps the ability for organic appointments (i.e. Client chooses the length rather than have to select a set block) but otherwise suits all of our needs perfectly. Review Source AG Anderson G. Barber/Natural hair Stylist Cosmetics Used the software for: 2+ years ### "Excellence" May 7, 2020 5.0 From the begining I was very impressed with the layout and how easy it was to access for the customer to make and appointment with you or members of our Barbering Staff. Pros Easy to use if you don't use Social Media to communicate with your customers and it customer user friendly. Cons For customers that are not user of Social Media like IG and Facebook to be able to see actual pictures of your work to decide how they would like to look after the service. Reason for choosing Setmore It was my first choice Review Source MS Marlon S. CEO Entertainment Used the software for: 2+ years ### "\[SENSITIVE CONTENT HIDDEN\] Help Was Great!" April 16, 2020 5.0 Today I was learning how to use classes. My partner usually handles a lot of the setting up new things, but today I thought I would learn and set it up. I ran into a problem and \[SENSITIVE CONTENT HIDDEN\] guided me through it quickly and the problem was solved. Pros I love the ease of getting around Setmore. I can use it easily on all of my mobile devices as well as my computer. My clients find it easy to use as well. Cons I am very happy with Setmore. I do not have anything that I am unhappy with. Review Source MS Mike S. Director Consumer Services Used the software for: Less than 6 months ### "Great design, robust and intuititive" March 25, 2020 5.0 It offered the best user experience of all the SAAS offerings in this segment. Pros The overall design and intuitiveness of the software. This has clearly been developed with high consideration for the user experience. It is robust, very reliable and straightforward to set up and use in a fast moving, high pressure business setting. Well-designed, native apps across other platforms set this software apart from many others. It is one of very few SAAS offerings that provide apps for Mac and PC as well as mobile platforms. Cons The lack of marketing tools to enhance client engagement. There is no option to manage gift vouchers, loyalty programs, or email marketing. Integration with third party apps is limited to contact synchronization. If there were more integration options or triggers for actions such as when an appointment is created or modified this would be a major enhancement. Alternatives considered [Versum](https://www.capterra.com/p/144096/Versum/)[TimeTap](https://www.capterra.com/p/139709/TimeTap/)[Appointy](https://www.capterra.com/p/122249/Appointy/)[Bookedin](https://www.capterra.com/p/224018/BookedIN/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Setmore It offers class management Review Source Similar Products Featured