# Cloud Predictive Dialer Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Cloud Predictive Dialer Software - reviews, pricing plans, popular comparisons to other Auto Dialer products and more. Source: https://www.capterra.com/p/122037/Cloud-Predictive-Dialer --- # Cloud Predictive Dialer Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cloud Predictive Dialer ## What is Cloud Predictive Dialer? Manage inbound, outbound, blended or multi-channel communications using 3CLogics Cloud Contact Center Solutions. Optimize internal and external communication, as well as customer engagements, with features including: intelligent IVR and multi-channel ACD, predictive dialer, call-recording, dynamic scripting, text-to-speech and extensive reporting and analytics. 3CLogic includes Computer Telephony Integration (CTI) and deep integration with ServiceNow, Salesforce and Microsoft Dynamics. ## What is Cloud Predictive Dialer used for? [Predictive Dialer](https://www.capterra.com/predictive-dialer-software/)[Auto Dialer](https://www.capterra.com/auto-dialer-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $125 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cloud Predictive Dialer?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.3clogic.com&name=Cloud Predictive Dialer) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cloud Predictive Dialer 4.0 (7) VS. [4.6 (142)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price $125 Flat Rate, Per Month Starting Price $199 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (6) Ease Of Use 4.7 (140) Value For Money 3.7 (3) Value For Money 4.5 (137) Customer Service 4.0 (4) Customer Service 4.5 (138) ## Cloud Predictive Dialer alternatives [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (319)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.7 (1,776)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/122037/Cloud-Predictive-Dialer/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Disposition Track and report on call outcomes Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes Call Scheduling Schedule date and time for callbacks/follow-up calls or reminders Call Scripting Provide agents with a typical response for common call subject matter Call Transfer Transfers live calls to other agents Cloud Predictive Dialer 20 features Track and report on call outcomes Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Schedule date and time for callbacks/follow-up calls or reminders Provide agents with a typical response for common call subject matter Transfers live calls to other agents Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Control the name and number that appears on outbound caller ID Computer-telephony integration is the use of computers to manage telephone calls Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Federal Communications Commission (FCC) compliance Federal Trade Commission (FCC) compliance Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage contacts across multiple mailing lists System automatically dials the next number on the contact list after the previous call ends System calls multiple numbers at once and connects the agent to the first number that answers System provides callee information to agent prior to the call to help determine whether or not to make the call Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. Features 3.8 (5) 3.8 Based on 5 reviews ## Pricing Value for money 3.7 (3) Basic $125.00 Flat Rate,Per Month Value for money 3.7 (3) 3.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (4) 4.0 Based on 4 reviews ## User reviews Overall rating 4.0 Based on 7 reviews Filter by rating 5(2) 4(4) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent SW Scott W. Recruiter Medical Practice ### "Use can be endless" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 10, 2017 Pros We enjoyed using this product in our call center environment. It allowed for multiple uses without lagging. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Aubrey U. Director -Client Advocate Computer Software ### "Used this autodialer in my call center that I had several agents I was managing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 9, 2017 Got to assure dials per hour and monitored my agents Pros Its cloud based so it pay as you go pay as you grow, This is scalable as your company grows, There is no hardware to maintain. Its a predictive but you lay down business rules Cons It is a little pricey but worth the cost. Sometimes it very fast it brings up next call to fast but you can change the business rules Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC John C. Training Manager Medical Practice ### "Simple to use auto dialer for your call center" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 12, 2017 This is great for a mid to small size business, I don't think it would handle a larger organization quite as well but barring that it's a great tool. Pros so working in the healthcare industry we needed some software that was able to call patients to inform them when they needed either new medications or an update in the coverage, this program made our jobs so much easier by eliminating a daily task thus allowing our employees to focus on tasks that could have been easily automated. Cons it takes a while to program exactly what you need and there's a bit of a learning curve but other than that no complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GK Germaine K. PR/HR Intern Marketing and Advertising ### "3CLogic Cloud Predictive Dialer" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 August 18, 2017 Pros I loved how the software Increases contact rates and helps accessing information faster. It is easy enough to monitor and drive sales. Cons The only problem would be the automatic dialing system. Sometimes the system would crash on my computer. I'm not sure if it was just my software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS leslie s. Executive Assistant/Marketing Philanthropy ### "Suprisingly Helpful" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 11, 2017 Pros Increases contact rates and helps me to find prospects easier. Easy to schedule follow ups and drive sales to close more efficiently. Cons Automatic dialing of some leads or contacts that I may not want redialed. How foolproof is it that the customer can not hear what you say to agents. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RK rebecca k. Director of Product ### "great customer service and account reps" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 31, 2016 When we were deciding between contact center softwares, we chose 3C because a reference we spoke to really recommended their customer service. Two-ish years later and that is still true--the tech support as well as our account rep are really great, very quick to respond to our issues and dedicated at solving them. We have in-office and remote staff and 3c is helpful with both. They are also very diligent at letting us know when software updates are being pushed, which is helpful for us as we work in several time zones. The two main issues I have with it are the admin interface which is not easy to navigate and the knowledge base which does not have search functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Susan R. President ### "3C Logic - call center dialer" 4.0 Overall Rating 4.0 4.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 March 15, 2015 We were able to launch our call center project within days. The software was intuitive and easy to get running. Areas where we had difficulty the customer service team was available immediately to answer questions on the fly. This was critical, as we had a team live and needed support outside regular hours. All 3C Logic team members were there when needed. Even during training on a Sunday! So impressed with the training and support. We were never alone. It is a great tool; all the features we needed for an excellent value. Fast implementation. We were able to meet our client needs quickly. Very professional experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)