Siemens PLM Software

OpenScape


4 / 5
2 reviews


Average Ratings

2 Reviews

  • 4 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

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About OpenScape

Incorporates our own technology and that from leading video vendors to provide video-enabled unified communications and collaboration (UCC), as well as fully integrated video conferencing solutions.


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OpenScape Features


OpenScape Reviews Recently Reviewed!


User at Contact Center

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall, openscape does exactly what it is meant to do and can accommodate larger enterprices

Pros: Easy to use, has many useful features and capabilities. Very good reporting and customization options. Does what it is meant to do.

Cons: I am not aware of the cost, so not sure about the value for money aspect of it. Can't think of any...

Capterra loader

Openscape

Oct 29, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: It works you can answer calls, and you can trust that you are going to get the calls.

Cons: It does not ring all the time, the sound quality is not that good. As I was writing this I got a call and it only rang once.

Overall: For the most part on this when It is work right it ok, but still the sound quality is