BlueJeans

BlueJeans Video Communications


4.5 / 5
206 reviews

Who Uses This Software?

Mid-Market and Enterprise businesses can host high quality video meetings connecting many participants, using many different devices, supporting many combinations of video endpoints.


Average Ratings

206 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • BlueJeans
  • www.bluejeans.com/
  • Founded 2011
  • United States

About BlueJeans Video Communications

BlueJeans Network offers a cloud-based video conferencing service that makes it easy to host high-quality video meetings connecting many participants, using many different devices, supporting many combinations of business and consumer video conferencing endpoints. Participants can join your video meeting using H.323 and SIP room systems (Polycom, Cisco, LifeSize and more) or from desktop/mobile, Microsoft Skype for Business or Cisco Jabber.


BlueJeans Video Communications Features

  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Action Item Tracking
  • Agenda Management
  • Attendee Management
  • Board Meetings
  • Committee Meetings
  • Internal Meetings
  • Invitation Management
  • Legislative Meetings
  • Materials Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Post-Meeting Tools
  • Scheduling
  • Travel Management
  • Voting Management
  • Electronic Hand Raising
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing

BlueJeans Video Communications Reviews Recently Reviewed!


Hands Down Best Video Communications Software

Jul 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, always reliable, clear sound and pictures! I love that this integrates with Google Calendar and we can add a Blue Jeans link to a meeting invite when creating it. The technology of this software is super impressive. We hold meetings all the time with several offices and people around the world at the exact same time and there is little to no delay in their responses. It is also very convenient to be able to copy and paste the link to another employee to click on and join within a matter of seconds without any hassle of them having to log into an account, etc.

Cons: There is not anything that I don't like about this software. I only have a suggestion. It would be great if a large message could pop up on the screen or a voice could remind those that are remoting in to mute their phones or mics when they first enter the meeting. There have been several occasions where the meeting is already in full swing and someone joins later and we can hear them driving, eating, texting, etc and have to request they mute themselves. Their microphones need to be muted the moment they join the meeting so there isn't any interruption.

Overall: It is easy to host and join meetings with employees in other offices or that work remotely. It's also easy for me to join meetings when I am working remotely. This is super beneficial that just because I am out of the office I don't have to miss an important meeting.

Convenient software for videoconferencing

Apr 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that BlueJeans has a Wi-Fi screen bar for me to check on the reliability of my Internet connection at any moment. Plus the feature where you can share the screen and choose which window/screen area exactly you want to show others. This has a nice side-effect for tutoring or training people - you can show others a document or presentation while privately going through other staff on your device. A perfect product for real-time video- and audio-conferences. Great for face-to-face remote communication, tutoring, training or teaching. I'd say it's a quite solid tool for webinars as well. Love the AV quality - even when the connection is not so stable.

Cons: Just one very minor nitpick: I would prefer a pop-up message or something like that for people who want to connect that says they should mute their microphones and cell phones. From my own experience, it's really annoying when people join a conference and everybody else has to listen to sounds around them (or in their phones). So I think it would be better to just mute them automatically, so others don't have to remind them.

Overall: Great product, but remember you're not allowed to upload and show your own DVDs and videos - you have to rely on YouTube for that. Don't forget to use the Outlook plug-in and calendar integration. For this, you may need to consult your IT team.

Communication on Bluejeans is smooth,provided internet connection is alright.

Dec 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Bluejeans is user friendly and very reliable for group calls.It has an Android app. Which makes it a reliable communication tool for me,whenever am on the move.The quality of video,audio and screen share images on Bluejeans under good internet connection is top quality and amongst the best in the video conferencing software industry.

Cons: Whenever my internet connection has been average , the quality of the calls on Bluejeans is always below par.Warbled audio and pixelated screen casts is a norm on such occasions.Bluejeans also drains my battery way too fast,so much that I would never use my device for Bluejeans conference calls,without being connected to a power source.

Overall: Bluejeans let me collaborate with my colleagues,even when I am not physically close to them.We use Bluejeans to organize team meetings and brain storming sessions with my project group.

Capterra loader

BlueJeans is the best for office-wide or large clientele video conferences

Dec 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BlueJeans Video Communications is the best so far in terms of hosting a large-scale video conferencing because it doesn't matter if the attendees to such video conference is as few as 3 or as many as 50+ since the overall quality is just the same. We shifted from FreeConferencePro and UberConference to BlueJeans Video Communications, because we had multiple mishaps before, and worst it happened during a client call. With BlueJeans Video Communications, we didn't experience any connectivity and disconnection issues. It is easy to use as well because you can connect to the conference via mobile or home phone, via the web link even without downloading the desktop version or the desktop version if you are the host of the conference.

Cons: What I least like about the software is that if you are the host, you are obliged to download the desktop version of BlueJeans Video Communications so that you can be assured that the full functionality will be working smoothly. I hope they make it possible as well that the web version will have no issues in screen sharing or file sharing.

Overall: Overall, BlueJeans Video Communications made it easy for us to host and join a large-scale internal office meeting or client presentations. We haven't had any major issues in terms of connecting to the conference call.

A fully functional video conferencing product that helps remote teams communicate better

Jun 15, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: BlueJeans is fairly easy to get up and running. My favorite feature is that you do not need a moderate to join before the meeting starts as long as two or more participants join. You can join either by browser or app, on your laptop, a room system such as Polycom, or by smartphone.

Cons: Like all video conferencing, the technology is getting better, but there can be lots of awkward bumps in the conversation due to people talking over one another, echoes, choppy audio and frozen video. This may not be the fault of BlueJeans per se, but it important to use the tool with best practices in mind.

Overall: BlueJeans is a quick and easy way to communicate with remote teams. So much communication can be missed on a phone call and definitely through emails. Video conferencing helps you capture the nuance of the conversation that you may miss otherwise and connect you to the people you are working with.

Cheap + Good application - BlueJeans

Feb 04, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Here s a few words about BlueJeans. It s a vdeo conferencng tool and busness meetng tool wth the possblty of usng and sharng content. The servce s avalable for OS and Androd devces. My top s a possblty to share content n hgh resoluton and to share a vdeo wth all partcpants + there s a possblty to record vdeo conference and to watch t later.

Cons: s for m, thr s nothng I rlly dslk. nd I hop t wll b so. mong cons s bt unplsnt thng whn you would lk to rcordr a vtl communcton or trnng dscusson t my tk a bt of tm tll t wll start rcordng.

Capterra loader

BlueJeans - A SaaS solution for business audio and video conferences

Jul 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the audio and video quality offered by Bluejeans and also the integrations it supports with other business apps I use like Outlook and Slack. You can have your permanent room to schedule meetings and invite people or can create separate meetings. Also, being a cloud solution, it offers the flexibility to be accessed via browser as well which makes it easy to schedule meetings with clients as well as they don't need to install any client on their devices.

Cons: The meeting can't be started unless the organizer joins. At times this becomes a constraint and wastes a lot of time of many people in case organizer gets late due to some reason. Also, if my headphones are already connected, a lot of times I have to unplug and plug them again to make them work with Blue Jeans.

Capterra loader

My love for Bluejeans knows no bound.

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use BlueJeans to setup meetings with our offshore development team . It has eased the communication gap which naturally exists because of distance between full time developers and the offshore team. Thanks to Bluejeans I am able to collaborate with the offshore team , engage with them on client projects and maintain a cordial relationship with each and every one of them ; which is a necessity for all teams in an organization.

Cons: Bluejeans consumes a lot more bandwidth than usual.Although there is little complaint about this because it has been so efficient in terms of the quality of video and audio calls.

Solid daily-use video conferencing software, great calendar integration

Jul 26, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The google calendar integration makes it simple to add video conferencing to meetings. I like the schedule from within BlueJeans itself, as that is a great way to dial in to meetings back to back. The quality of the video has gotten better in recent times. It's also nice that you have a personal meeting ID which can be used for adhoc meetings.

Cons: The UI can feel a bit clumsy at times when dealing with multiple participants and screen sharing and the google calendar integration is a bit of a weird experience when trying to add a video link to meetings you are not the admin of.

Overall: Convenient to use video conferencing software.

Well thought out videoconferencing software

Dec 11, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Bluejeans for over two years now. I find the software generally high quality and runs in environments other videoconferencing solutions breakdown in. I love the Google calendar integration, handoff between IP and regular telephone for audio, as well as the web and mobile interfaces. Blue jeans works well with our videoconferencing hardware inside the office. Totally seamless experience.

Cons: Really I just have one major issue and I'm not sure if it's a configuration issue or an actual bug. Blue jeans meetings inside of my Google calendar don't show up on the mobile (iPhone) application.

Our clients find Bluejeans too technical.

Dec 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that Bluejeans makes use of Dolbyvoice ,thus making the audio experience during meetings to be more natural and productive for me.I can easily share my screen and the most important Bluejean feature for me is being able to communicate on video call without being disrupted by video lag.

Cons: Most times when clients and customers join me for the first time on Bluejeans,they spend the first 15-20 minutes trying to figure how Bluejeans works.In a fast paced work environment,that is a lot of wasted time.Probably Bluejeans is an overly technical video communication tool for non-techy savvy internet users.

Overall: I use Bluejeans for easy remote communication with colleagues,partners and clients in a different location from where I am.

A Bit of a Learning Curve, but VERY Useful Web Conferencing Software

Apr 24, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: - Plug-in with Chrome allows easy integration to Google Calendar - Simple URL to give others access to your meeting - Ability to remotely control other participants' desktops through the application - Moderator can mute or remove any participant - Each meeting can have a unique dial-in to prevent cross-over

Cons: - Their low-bandwith mode can result in calls getting dropped - The application on Mac will often freeze and need to be restarted between calls - Some users have a difficult time when first needing to use the application

My Recommendation: BlueJeans

Mar 29, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: BlueJeans has been our department's meeting solution for more than a year and its capabilities to connect with other devices is amazing. It has superb video and audio call quality and the best part is that service is always up and running, there are very few disconnections. The feature i fancy the most is that 150+ people can join a call, so we can add our entire department as well as remote teams in a meeting.

Cons: BlueJeans itself works great but support staff is not very helpful if we come across a problem support staff takes a long time to respond to our queries.

Overall: Overall, our experience is been great, it provides excellent call quality with economical package plans.

Bluejeans - A user review

Mar 10, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have been using the bluejeans for over one & half years now & find this product as an awesome tool for audio/video meetings. This is a superb because of the following reasons:

a. We can connect with other with both audio & video modes

b. The discussion can be recorded as well, which can be saved for future use

c. To add more participants the meeting link can be directly send from this application

Cons: With the latest look, this application has slightly become difficult to navigate.

Overall: Overall experience has been really good as this tool has made all our meetings quite interactive with a feel as if the other person is sitting next to us.

Effective Communication Tool, Not Always Reliable

Nov 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Effective, I prefer Skype Business but my company uses this. The screenshare feature is nice and the admin controls are great. Works well most days. I like the mobile app a lot. Clear video and the recording feature comes in handy too.

Cons: International clients have a really hard time connecting sometimes. They tend to have problems with connectivity and audio quality. Also big con is that whenever I use the ScreenShare feature it slows my computer way down.

Great software by all standards.

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bluejeans has been easy to use for everyone in my organization,including by our clients too,which include people who are not in tune with modern technology.

It integrates with my Google Calendar and this makes it easier for me to setup and add meeting schedules to my Calendar.

For privacy reasons ,I like that I have to switch on my microphone and video manually before a conference call.This ensures that I am not caught of guard ,by being streamed live when I am not fully prepared for meetings.

Cons: This is the best video conferencing tool I have tried in the last five year and I have tested quite an handful.

Overall: I use Bluejeans for business conference calls between myself and my colleagues at work and of course our clients and partners.

Great Tool for Organizations with Remote and Traveling Employees

Mar 05, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This tool is very user-friendly and integrates well with Microsoft Outlook. It's easy to add it to meeting invites and is easy to use in conference rooms. I would recommend this platform to companies looking for a virtual meeting platform with remote and traveling employees. I like that digital recordings of meetings are emailed directly to you after the meeting.

Cons: Sometimes the "presenter" screen is not very crisp which makes it difficult to share visuals. I wish there were more "sizes" or "views" available when holding large group meetings.

Overall: Overall, a great tool for teams working across the country or traveling. Easy to "jump on a BlueJeans call" and get a group together. Integrates well with Microsoft Outlook and our conference rooms.

Capterra loader

Wonderful video conferencing software!

Jul 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly, to initiate a call you just need to share the link between the parties involved and then you can start the call.

Seamless call quality! There seems to be no major issues such as lagging video, the sound quality is also great and there is no feedback noise incurred on larger conference calls.

Calls can be recorded and used for later use and can be accessed via computer or through apps on a mobile device.

Cons: Recordings are not saved in real time, if you want to revisit a call that just happened then you will have to wait about a 1/2 hour to view it, this seems like more of a server issue rather than with the software itself.

Lots of money! Although the features are super great it cost alot of money for the license.

Overall: Easy conferencing call tool!

High Quality, Pricing A Little High Though

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I am amazed about is the quality of the image, which has a great dynamic range, and also the quality of the sound when using BlueJeans Video Communications for our business conferencing. I have used it for more than a hundred of online business meetings to talk to investors, partners and staffs and a really very satisfied. Highly user-friendly user interface!

Cons: There are many video conferencing providers and many offer much better pricing than BlueJeans. From this standpoint, I find BlueJeans Video Communications a little expensive.

Overall: From my perspective, this is one of my favorite software I have used to reach people and talk about business matters in the most comfortable way possible, thanks to both the visual and audio outstanding quality. I do recommend.

Bluejeans is a helpful video communication software for meeting and collaborating

Jan 11, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Blluejeans, once you have it set up and connected, has clear video/picture quality without a lot of lag between video-sharing parties. It is easy to choose whether to allow use of your camera or microphone and to join a meeting quickly and easily from your computer.

Cons: integrations with this software, such as those with meeting room scheduling applications, don't seem to work very smoothly most of the time. They work if nothing ever changes after the initial setup; but life changes all the time. If anything changes, lots of time is wasted trying to figure out the connection and to get everyone on the same page and in the same meeting within the software..

Overall: When it works, it's helpful in setting up quick meetings with colleagues.

Capterra loader

Stable and Reliable

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: My first reaction when told we are going to use Blue Jeans for overseas team remote meetings is... "Why get another one?" --- Well, the answer to that is... That's what the foreign vendor is using.. and then, after using it, well... it seems more stable and reliable than what we used previously.

Many competitors indeed, but Blue Jeans has been a workhorse for our remote communications with teams in ASEAN and even AU/NZ. It just works and we aren't complaining. The basics, video and audio are stable and automatically adjusts based on your current bandwidth state. The chat feature is there, and the sending out of links to the rooms is fairly straightforward. Bluejeans works with any browser and even using your smartphone during travel.

Cons: As I mentioned, it seems yet another app to try and install, so when I use bluejeans with new contacts, the common complaint is "What's bluejeans?"... Just be patient to ask them to download a plugin and we're good to go.

Best Corporate Video Communication Software I have used

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bluejeans makes it simple and easy to communicate and have meetings with my colleagues around the world. It is easy to include meeting information in calendar invites, and it has many functions that other video software could not provide. It has large bandwidth, which is crutcial for my large company. The quality is excellent and the customer support has been top of the line when I've run into any issues.

Cons: The only issue I have with BlueJeans is that it does not have a plugin for delegate scheduling in Outlook on Mac computers. I am unable to schedule meetings for my boss in Outlook and have to go through a few additional steps in order to set up a meeting for him. I also don't enjoy that when you schedule a meeting in the app, the time does not update if you move it in outlook and vice versa.

Overall: BlueJeans has improved my company's video communicating exponentially. It makes it easier to have large (1000 person) meetings and presentations, and have great customer support. I would recommend this program to any large company.

Rarely get Good Quality Video & Audio

Oct 09, 2018
3/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Bluejeans generally works, you can have multiparty video conversations with presentations, recordings. it's pretty easy to combine outsiders and insiders on the calls, usually, you just click the link and it works. It's easy to use your 'personal' standing meeting or set a special code for a named meeting. Like I said - it generally delivers on the promise of video conferencing with people.

Cons: There is a lot amiss. I've used it many times from many connections and never gotten really good quality audio and video. You often get latency and breakups in situations where Hangouts or even Facetime would sail through. The chat window is hidden and in my experience almost never used. you can't control who you see (just a few modes), and there's often trouble recognizing headphones etc. So quite buggy.

Overall: Overall I find myself often frustrated that I didn't hear someone at a critical moment. not always - but just enough times to leave a bad taste. I know this is also per connection quality - but when other similar software works with the same connection, you start to wonder.

Blue Jeans Review

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Blue Jeans is a very easy to use software helping connect with people across locations. I can communicate with my clients and Onshore Team members anytime.

Cons: Sometimes i find issues in software connectivity and i am unable to communicate. This is very rare.

BlueJeans Video Communications

Feb 19, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: When using your own personal video login id link there doesn't seem to be any issues with the connection. BlueJeans wants to automatically connect to your audio and video, however, you can easily disable this feature.

Cons: A lot of interference when traveling (only to be expected) when dialing in from a smartphone. Conference calls from multiple locations globally can give a lot of backfeed.

Functional and easy to use

Jan 02, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Chrome integration with Google calendar for easy set-up use for multiple people to use

Features/functionality of screen sharing, muting, group chat, group video

Cons: The UI for the website is a little cumbersome and not as intuitive to navigate around

Overall: Using it for remote/distributed meetings with other staff and for conducting video interviews with candidates and hiring managers.

I work remotely so being able to connect with co-workers & managers over BlueJeans is really helpful

Jul 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Like I said, I work remotely from home, so being able to connect with my co-workers and managers over Video conferencing is helpful in keeping me feeling like I am a part of the company. I have one-on-one meetings with my manager, my team, and am able to participate in company-wide presentations all from my computer.

Cons: I don't have anything that I actively dislike about BlueJeans, and any issues that I have had with it are usually ISP or hardware issues rather than problems with BlueJeans itself.

Overall: I work remotely, so being able to have a dedicated service to be able to connect with co-workers, managers and the home office face-to-face and in real time, so to speak, rather than over phone or just with email or chat functions is great!

My preferred program for video conferencing.

Jan 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integrates with Facebook Workplace,allowing me stream team meetings live to be watched by everyone in my organization on their Workplace newsfeed.

Cons: Bluejeans is very much depended on the quality of my internet network.Without a good internet network connection,Bluejeans easily becomes ineffective.

Overall: Real time collaboration and communication.

BlueJeans

Nov 01, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The ease of installation and initial setup is quite easy with this software

Cons: The quality of the calls is not as good as other softwares available in the market example skype

Easiest video conference software in our stack

Feb 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: We have several video conference options in our stack, but Blue Jeans is by far the easiest and preferred option. While not perfect, it is the least buggy and has the highest quality video and audio. It also integrates really nicely into our email/calendar software so its easy to add a link to a calendar invite.

Cons: The HD video sucks up a lot of power. If you have a few Blue Jeans conference calls back-to-back, you need to have your power chord at the ready.

Capterra loader

The most effective and powerful product

Mar 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If I write about pros, I would say it is well designed product with appropriate clean, clear and simple user interface. I like its' awesome sound as well as high quality video. I like its excellent ability of making video conferences. Furthermore, it also allows us to share screens with others while conducting meetings.

Cons: It is really a blessing for me as it has made my job really easy. It is the most convenient, fully featured product which is loaded with tons of useful features. I love to use this and honestly speaking I am having nothing to complain about.

Overall: Talking about wonderful experience, I would say it is incredibly a great invention that has made holding meetings with other clients living in different cities.

One of the very best software solutions for remote interviews and usability testing.

Jun 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The interface is extremely intuitive and well thought out. The actual meeting interface so simple, when compared to other alternatives such as GoToMeeting, but all the necessary functionality is still there.

What makes Blue Jeans stand above most other online meeting software for my team is the ability to record the audio and video, not only of the participant's web cams, but also screen sharing. Since I work in product management and user experience design, we are always looking to get insight into customers' experiences and test new functionality. Being able to see their screens and their faces at the same time'and record that for future review is so valuable.

In addition, it is so easy to join calls for participants. Simplified links and phone numbers/VOIP options are standard for this type of online meeting software, but Blue Jeans has just thought out the whole end-to-end experience so well.

Cons: I don't love the recorded video management interface. It takes a few clicks to get to the video and then there is no real great preview options. We just download and then upload to YouTube.

Capterra loader

Good for in-room conferencing

Jan 26, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: BlueJeans has different login options, which makes it good for meeting with multiple people and locations. You can call in on phone if not by a computer. Our office uses it for in-room systems. You can have more guests on this platform and meeting software than a lot of the other ones such as Google Hangouts. I've found the app to be very helpful and pretty stable, sometimes more stable than the desktop version.

Cons: When using the in-room system, it can take awhile to sign on and you have to know a few different numbers, making it feel clunky or needing to arrive to meeting early to get set up. I've found that the performance on desktop can take a lot of computer and internet use sometimes depending on what else I'm running at the same time.

Worsening performance over time

Dec 13, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: The ability to "see" remote coworkers and teams. I work 100% virtually, so it's nice to be able to put names to faces. Makes calls with subject matter experts easier since we can talk through courses in real time, together.

Cons: Buggy and non-funtional at times; I really dislike the screenshare feature in which you have to select different applications to share one at a time. I would like to be able to share my screen once, and seamlessly click between Excel, Word, and Chrome rather than having to switch the sharing app each time I wanted to bring up a different document or screen.

Overall: The recent software updates leave a lot to be desired. Many people at my company, myself included, have been frustrated at the freezing, crashing, and non-working camera functions of BlueJeans. I do like its capacity to hold larger video conferences, and it is a fairly convenient method of communication that unites remote workers nicely, but the issues experienced of late make me hesitant to recommend it wholeheartedly.

Capterra loader

Works pretty hard but hard to get used to

Apr 06, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how it has features that I like. It is able to sync with the cameras in the meeting rooms and for large meetings

Cons: It took people a while to get used to it and the ease of use is pretty poor compared to other video conferencing systems.

Overall: Collaboration and travel savings

Amazing video communication software

Feb 13, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The clarity of video communication provided by Blue Jeans is really good. I have been using Blue Jeans for quite some time; I have never faced any challenge in terms of video quality. Also, it is very easy to use and set up for the client.

Cons: One suggestion would be that whenever someone joins a call (let's say 5 or xx minutes after the start of the call), by default microphone option should be mute. This may reduce the disturbance which happens when people join the call in between.

Fairly Stable and Good Video Conference Option

Jan 31, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: One can utilize from a phone, desk, or conference room with video capabilities. Users can use any of these methods to dial into one meeting without too much hassle. Can use the same number and meeting ID over if owned by a moderator.

Cons: Sometimes the video options are spotty and can freeze occasionally, especially as someone is speaking.

Overall: We can arrange meetings with partners all over the country, offering everyone a chance to call in via phone or from their computers.

BlueJean is great for video meetings!

Apr 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use from desktops, tablets and phones. I use it for one on ones and group meetings. Easy to share your desktop so the other people can see what you are looking at. Unlimited use so no need to worry about the cost.

Cons: You do need the application downloaded or the plugin on desktops. This isnt a huge deal but some users do have it and wait until the meeting is starting to download it so it takes an extra few minutes to get into the meeting. Sometimes there is a lag in the video/voice but that has to do with the connection speed and not the software from what I know.

Overall: Better communication with teams!

Cool interface, easy to use, perfect

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user interface is beautiful and appropriate, displays exactly what you need when you need it. I've never had any issues setting someone up with a conference, no issues during the conference. Works with any environment I've thrown at it (Mac, PC, Lifesize, VOIP, etc.) and I've never had a problem with audio or video lag or freezing. We use it here exclusively!

Cons: Automatic audio ducking would be nice, as most hardware isn't equipped with anti feedback capabilities. However, it's easy to press "mute" when you're not talking to alleviate feedback!

Overall: Overwhelmingly positive.

Always makes virtual meetings a breeze!

Jan 10, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: BlueJeans has bene really valuable for time spent WFH (working from home). My team and I use BlueJeans for every meeting and it allows for a more personal connection even iff you're out of the office. Not sure how we would get things done without it.

Cons: The only issue we've ever experienced revolves around the microphone/sound. Sometimes it's not so straightforward when it comes to setting up the main speaker and mics.

Easy video conferencing

Aug 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the quality of voice and videos in bluejeans! This is also easy to set up and can join to a meeting with just one click of the link

Cons: The only issue I think is not really on the software itself but the internet connection or the microphone. We haven't really encountered major difficulties yet

Overall: Great way to coordinate with the teams that are working remotely

Great video conferencing option but download app in advance

Apr 20, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Coming directly from a company that uses JoinMe, BlueJeans was a refreshing alternative as it provides a ton more functionality like application sharing, presentation streaming, record and playback ability, et al.

Cons: The biggest miss that BlueJeans and other similar software that deliver a similar capability set is that it requires a download of the app before using. This is a nuisance for people who don't realize this and download only just before the start of the meeting (thus delaying the meeting start) and for people who just don't want to download another software onto their computer. JoinMe, in this sense, was far superior because you just needed a browser to open the unique presentation link.

Quick and easy to set up. Great to use

Jan 20, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is quick to get a meeting started. The video and audio are always great. The graphics are easy on the eyes, too! Thanks! Bluejeans!

Cons: There are not many facilitator options. There is not, from what I can find, a way to take a vote or tally of situations.

Overall: An easy way to face to face with clients and customers and it doesn't take long to access and get started.

Wow Meeting tool

Jan 13, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Here are few words about BlueJeans. It s a well-dne vide cnferencng tl and busness meetng tl wth the possblty f usng and sharng cntent. Amng strng sdes, I can menton: - pprtunty t have vde and aud cnferences fr up t 25 peple; - pprtunty t share cntent n hgh resolutn; - pprtunty t recrd the vde cnference. In addtn t already mentned Pros wde ntegraton pportuntes should be mentned.

Cons: As fr me, thr s nthng I rally dslke. And I hp t wll b s gd latr n as wll. Th n thng I can undrln s som dumps whn you ar gng t rcrd a vtal communcaton r tranng dscusson.

Capterra loader

Easy for an Interview

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Absolutely easy to use for the first time

Cons: Limited experience using, so haven't explored it enough to find any Cons.

Overall: Had a remote job interview, and the company sent me a link with instructions to download and install bluejeans. It was extremely easy to set up and connect. Video and audio quality was great, with no lag or dropping, so it was a good experience. I recommend it if an easy end-user experience for someone who may not have used it before is a goal.

Bluejeans is the tool of choice for many of our clients so we use it for weekly status calls.

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The thing I like most if that it works almost exactly like Zoom which is my current tool of choice for conferencing! It's simple to use, video is consistent, audio quality is fine. For the most part, anyone can use it without issue.

Cons: A couple of things in the interface are not quite as intuitive as I would want. It seems to always take me a minute to find things. That's a minor thing though and probably would have easily come with time. All in all, Bluejeans is an excellent conferencing solution.

Pretty Good for Growing Companies

Dec 04, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like how easy it is to share my screen with remote folks. It's also really convenient to hop in your "virtual meeting space" for quick, on the fly meetings. I work with a lot of people in other offices, so this is a great feature. I also like that I have the option to use audio via my phone or my computer.

Cons: The new app is a bit clunky, and once in a while it drops calls. Overall, I have no complaints - it's one of the better video conferencing systems I've used.

Overall: Our problem was that we are a global company with teammates in other countries/offices. We also have the ability to work from home and on the road, so we needed a great and reliable video conferencing system that felt as simple and natural as talking face to face. BlueJeans accomplished that for us, and overall I enjoy using it!

I use BlueJeans for video and audio conferencing.

May 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Blue Jeans is pretty to use and set up with additional items like a microphone and camera. It is very convenient to set up meetings with multiple people and all be able to interact. The settings are easy to review as well in case you want to use different audio or camera for different type of meetings.

Cons: I haven't really come across any cons. One time with an update there was a couple of bugs but they were resolved shortly.

Overall: Setting up audio and video conference calls with multiple people easily.

Good video and audio meetings, client app installation needed

Mar 23, 2019
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: After installation of the BlueJeans client, it's very easy to join a meeting starting from a shared link. Before starting the call, the choice is given to enable video or audio only, and it's easy to check that everything is working correctly.

I never had an issue with my laptop's microphone or webcam being undetected.

The calls themselves tend to work well (provided sufficient internet bandwith and low latency). Audio and video quality are appropriate.

There's also an option to join a meeting via phone, which is a good backup solution in case of poor internet connectivity.

Cons: In my experience, it was necessary to install both the client app and a browser extension to join meetings by clicking through a link. Although everything works well once this is done, the extra setup adds friction and makes for a less pleasant experience.

For this reason, I would tend to prefer alternative solutions such as Google Hangouts or Skype for 1:1 or multi-participants meetings.

Best communication app

Feb 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1) Easy to Use

2) Even just with the browser and the meeting link is enough

3) the app is amazing

Cons: 1) Sometimes has been some weird noises or problems because the voice sounds "robotic" (is not often).

Overall: the most of my experience with BlueJeans is amazing, is my favorite way to have the daily meetings with my team.