Who Uses This Software?

Lifesize HD Conference Room Systems and integrated Cloud-based application are for any company that relies upon internal and external communication and collaboration to do business.


Average Ratings

15 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Lifesize
  • www.lifesize.com
  • Founded 2003
  • United States

About Lifesize

Video, web and audio conferencing; chat and the ability to record and share meetings all from one application for companies of all sizes. The Lifesize app enhances all of the different ways your team communicates, from one-on-one audio & video calls to large company meetings across multiple locations. An easy-to-use interface, screen sharing and calendar integration make it easy to replace outdated, costly, audio-only services with more meaningful face-to-face conversations.


Lifesize Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control

Lifesize Reviews Recently Reviewed!


Secure communication.

Jun 09, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Very useful for managing business since it allows to hold meetings at the same time with people located in different geographical groups. Improve productivity.

Cons: You have to be aware of the updates since eventually you have to update it which implies an investment in a technical staff that manages these maintenance services.

Works perfectly

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Lifesize does exactly what its supposed to do, which is impressive considering technology like video conferencing always seems so spotty. Its really easy to setup meetings and to dial/log in to them. The video and audio quality are great, too.

Cons: Not a lot to dislike. Would be nice if the cameras were a little more agile and could move around the room more.

System asministartor

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: My experience is that this system is very easy to use. It provides a beautiful picture and clear sound for conferences.

Cons: Not much that is a con on this system. The price is a bit on the premium side. But you get what you pay for.

Clear video conferencing and phone calls via computer and lifesize units in meeting rooms

Apr 04, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: You can set up private meeting rooms for repeat meetings, individualized meetings for specific interviews and use it to make calls without a meeting set. Clear crisp picture and ability to have multiple people and rooms join video conferences.

Cons: Expensive compared to other products available, difficult to delete meetings once they are set, the log can get backed up with meetings if it isn't maintained.

I have been engaged with Lifesize for over 10 years as a reseller and user.

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is great, the recent upgrade is fantastic, easy to use and will encourage my staff and guests to use it more.

Cons: The recent changes to the pricing structure will turn existing clients away from Lifesize and may discourage new clients as price increases are significant.

Overall: I am able to run a business that is profitable with clients across the globe. I could not do this without Lifesize.

Implementation was rocky but product is solid overall

Mar 19, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: We have a rather complex system and the setup is well integrated and intuitive to use. The software can be installed on a computer but a web app and phone app are available for use making it pretty flexible. Administration is simple.

Cons: Programming the system to get it working for our large board room took much too long. The hardware setup was more than they anticipated, probably because there was no initial evaluation of the room for them to gauge. They had to send people out multiple times to get it working correctly.

Capterra-loader

It is pretty seamless, call quality can be an issue out of the office

Mar 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: the meeting rooms are very nice. Dedicated rooms that are always available makes scheduling calls convenient.

Cons: The app just doesn't seem to be working well. I always go through the web site to use the software because it is glitchy.

Overall: convenience

Capterra-loader

Decent tool when it works, good for product demos and conf calls

Mar 14, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Audio and video quality is great, there are no delays or drop offs. Ability to access it from the browser/web app is a bonus.

Cons: It's a bit painful to get it to work sometimes. Even using the browser version, I've had heaps of issues with logging in, it won't accept my login or password, I'd have to reset it many times and it still wouldn't work. This has happened at least 10 times in the past few months. I have had to reschedule meetings because I wasn't able to get it resolved in time through the support team.

LifeSize has been solid and reliable and provides excellent quality for our video conferences.

Mar 13, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The cloud app and its ease of access to use with external clients who don't have lifesize. It links well into invite/calendar/email.

Cons: Some staff find it difficult to use/understand the first time they want to create a meeting. Often after the camera/mic is setup for the first time, they have to log out and log back into the software before it works properly.

Overall: High quality video conferencing for a good price

Pretty good for international collaboration

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's easy to set up meeting IDs so that users can connect via a URL, landline or the LF mobile app. It's also easy to add basic pass codes to meetings (for increased security).

Cons: Every once in a while I get an error stating that I can not connect when using the land line option. Also, I feel like they could do a better job of managing each connection, because sometime the quality goes very low.

Software is easy to use. Even our users with very limited technically experience can get it to work

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use is the best part of this software. It just works. I can easily connect with anybody on my team and easily get a meeting started with anybody.

Cons: I don't use the desktop app every week but it seems like there is an update for it every time I open it. I know these are helpful but if it could update when I'm not trying to use the software it would be great.

Overall a decent video conferencing solution with just a few bugs.

Mar 07, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The phone conferencing hub UI is very straightforward and easy to use. I also like how intelligent it is in knowing which scheduled meeting is happening and opening the call with one button.

Cons: Shared screen video quality is very sub-par. We have had clients struggle to see our screens due to the pixelated video. The same quality issues were experienced on the same network as well. Very unfortunate since the rest of the software/hardware has a high quality level.

Finally, long distance meetings as should

May 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The setup is pretty straight-forward, lots of parts and cables to manage though.
We have four offices in Europe, and finally we can have decent meetings. Both image and sound are perfect.

Cons: The onscreen menu's are somewhat awkward to use, I find them set in a strange order.
We had trouble in one of our offices, due to a router setting - very cumbersome troubleshooting.

Overall: Pleasant and productive meetings

Great Meeting Tool

Feb 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: My overall experience was great. The Lifesize Cloud app is very easy to use and is just the meeting tool we needed minimize our travel and increase productivity.

Great cloud video conferencing app

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use.

Cons: None.

Overall: Lifesize Cloud App is a great way to communicate with colleagues. It's very easy to use and allows you to place/receive a video call from a computer, smartphone, tablet or conference room system.
I would recommend this app to any company that is looking for a business class method of communication.

Recommendations to other buyers: Not really.