# Informer Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Informer Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more.

Source: https://www.capterra.com/p/122059/Informer/pricing

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# 

 Informer Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Informer

## What is Informer?

Informer 5 is a robust, embeddable data discovery and analytics platform that simplifies the process of accessing, cleansing, blending, and analyzing data. Explore, visualize and analyze relevant data on the fly. Securely publish Reports and collaborate with colleagues. Generate Dashboards that consolidate critical performance metrics.

## What is Informer used for?

[Data Visualization](https://www.capterra.com/data-visualization-software/)[Reporting](https://www.capterra.com/reporting-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)

Overall rating

Based on 57 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$5000

Per User, One Time

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Informer

4.8 (57)

VS.

[4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/)

Starting Price

$5000

Per User, One Time

Starting Price

$30

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (57)

Ease Of Use

4.2 (2,340)

Value For Money

4.8 (20)

Value For Money

4.3 (1,525)

Customer Service

4.9 (53)

Customer Service

4.1 (1,441)

## Informer alternatives

[4.3 (329)](https://www.capterra.com/p/119119/Domo/reviews/)

Starting price

Contact vendor for pricing

[4.5 (26)](https://www.capterra.com/p/162524/DataTap/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[Tableau](https://www.capterra.com/p/208764/Tableau/)

[4.6 (2,348)](https://www.capterra.com/p/208764/Tableau/reviews/)

Starting price

$15.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/208764/Tableau/)

[Grow](https://www.capterra.com/p/136247/Grow/)

[4.4 (400)](https://www.capterra.com/p/136247/Grow/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/136247/Grow/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Ad hoc Reporting

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Generate one-off reports that meet information requirements

Data Connectors

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Connect to big data sources

Data Import/Export

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Scheduled/Automated Reports

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Set a time to generate routine reports automatically

Visual Analytics

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Interact with data visualization elements, such as charts and graphs, to drill down into data

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Informer 41 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

One-off queries made on an as-needed basis

Generate one-off reports that meet information requirements

Application programming interface that allows for integration with other systems/databases

Alter the layout and content of dashboards

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import, collect, and capture data from multiple sources

Connect to big data sources

Discover and connect variety of data sources to the application for analysis

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Move from one database to another, or upgrade the version of database software being used

Manage and store data in a database

Graphical representation of data

Supports common databases such as MySQL and Oracle

Assemble applications and processes by dragging over and arranging pre-built components

Generate reports to assess the financial performance of an organization

Form predictions based on past and present data/trends

Perform various mathematical calculations using the data

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Tracking the status of previously identified performance measurements

Reports specific to marketing and associated campaigns

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Share dashboard screen within private user groups

Evaluate the degree to which business operations bring monetary gains

Publish dashboard publicly on various platforms

Receive data and information in real time

Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Reports specific to sales analysis for trends and strategies

Set a time to generate routine reports automatically

Search and filter data across systems to locate required information by entering keywords or certain criteria

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Review data from past periods to reveal recurring tendencies and predict future performance

Visually identify direction of development and areas that require attention

Interact with data visualization elements, such as charts and graphs, to drill down into data

Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

4.4 (26)

4.4

Based on 26 reviews

## Pricing

Value for money

4.8 (20)

Free Trial

Basic

$5,000

Per User,One Time

Value for money

4.8 (20)

4.8

Based on 20 reviews

## Integrations

[

Box](https://www.capterra.com/p/148766/Box/)[

Universe](https://www.capterra.com/p/132555/Universe/)[

Connect](https://www.capterra.com/p/177860/Qnnect/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (53)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (53)

4.9

Based on 53 reviews

## User reviews

Overall rating

4.8

Based on 57 reviews

Filter by rating

5(47)

4(10)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CW

Carolyn W.

IT Business Analyst

Higher Education

### "Ad-hoc reporting for the masses"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 20, 2021

Pros

End users can easily access their own office's data and create ad-hoc reports themselves. It's an empowering tool that is very user-friendly compared to other reporting tools. In addition, many colleges and universities use it, so it's very well-suited for the BI / reporting needs of this industry. Managing user access & security has gotten easier in more recent versions of the software, too.

Cons

Setting up the initial data connections is tricky. However, once that's configured there is not a lot of maintenance needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Christopher S.

Consultant

Information Technology and Services

### "Powerful and innovative BI player"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 12, 2020

Pros

The thoughtfulness behind design has made this tool very versatile and scalable. Data modeling flexibility, built-in drilldowns, and powerful conditional calculations and formatting are among the strong differentiating features for this tool.

Cons

The dashboard designer leaves a little to be desired.

Alternatives considered

[Tableau](https://www.capterra.com/p/208764/Tableau/)

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jennifer B.

Senior Programmer Analyst

Higher Education

### "Powerful Tool for Database Reporting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 5, 2020

Overall I really have no complaints. The customer service is extremely responsive and the software itself is constantly be improved and enhanced. We've used Informer for over 10 years and the product of today is far superior to what we started with. Also, the support team really listens to user feedback and tries to incorporate as many suggestions as possible into new releases.

Pros

I like the fact that Informer is able to connect to various databases which makes reporting seamless to the end user. We are currently using it for unidata, SQL and mySQL. Being able to create reports that pull from one or even all 3 databases simultaneously using a web interface has really allowed us to put the power of reporting into the hands of our users and reduced the reliance on IT to create custom reports using Colleague, or another web interface.

Cons

The online documentation is not as extensive as many other products. There is a help center, but it seems as though most clients prefer to email support to have questions answered rather than post it to an online forum. I think the biggest improvement that could be made is really building up the forums to make it easier to share resources and get answers to more simple questions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Steve M.

Senior Administrative Application Support Specialist

Higher Education

### "Implementing Informer is one of the best business decisions we've made"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2020

Pros

Of all of the 3rd-party software the College uses, Informer has by far the best cost-to-value ratio. It was relatively easy to implement and is easily picked up by non-technical users. It integrates with all of our data sources (including the non-SQL compliant database the College's SIS uses) and has been invaluable in filling our reporting needs.

Cons

As an administrator, I much prefer the permissions management of Informer 4 to Informer 5, as it's really useful (though requires more intervention) to be able to manage the permissions very specifically. The 'user defined fields' capability in Informer 4 would also be useful to us if it were in Informer 5.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VM

Vlad M.

CTO

Computer Software

### "Best tool for creating super interactive data visualizations and reports!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 3, 2020

Great product with excelent team behind it

Pros

Intuitive, easy to use with a lop of very powerful features

Cons

Unlimited possibilities to extend and customize

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Peter C.

Senior Systems Specialist

Education Management

### "Best Reporting Solution I’ve Ever Worked With"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2020

I use it everyday and it never fails to help me get tasks done.

Pros

It is intuitive, robust, dynamic and can do everything we need it to.

Cons

I have no negative things to say about this great reporting tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BG

Belinda G.

Programmer Analyst

Education Management

### "RCBC Belinda Guinto"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2020

Overall experience with Informer has been impeccable. The new GUI makes it so pleasing to work with since it is alot more user friendly.

Pros

I can best answer this question in comparison to Informer 4 and I have to say Dashboards hands down. I5 offers a lot more options than prior versions for their Dashboards. They are much easier to configure, their display options really allow the user to provide a new way to display decision making data for executives.

Cons

As with all new software you will encounter bugs. They are a part of providing the best possible version for customers. We are still dealing with some however, the customer support behind these is impeccable. Quick responses to support requests, friendly staff and quick resolutions are provided.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TA

Teresa A.

Senior System Administrator

Education Management

### "Informer Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2020

Pros

The ease of writing a simple report for use.

Cons

Having to restart the entrinsik service several times a day.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CW

Camille W.

President

Real Estate

### "I don't know how I ran a company without it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2020

Pros

It's versatility is second to none, allowing us to capture countless metrics and data for any aspect of our business.

Cons

It can be overwhelming getting started, but its ease of use comes quickly and it's well worth the learning curve!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LG

Logan G.

Programmer/Analyst

Higher Education

### "Great product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2020

Deployed with Informer 4 and upgraded to Informer 5. Love the overall look and ease of use.

Pros

Easy product to integrate and use. I enjoy the ability to use datasets!

Cons

Sometimes, the fields have to be deleted and re-entered for use in some reports.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/122059/Informer/reviews/)

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