---
title: "Service Autopilot Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Service Autopilot the right Landscape solution for you? Explore 139 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/122075/Service-Autopilot/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Service Autopilot

4.1 (139)

[View alternatives](https://www.capterra.com/p/122075/Service-Autopilot/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of Service Autopilot

Ease of use

3.8

Customer Service

4.1

## Pros and Cons in Reviews

MA

Mayra A

Office ManagerConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years.

“We’ve been on SA for seven years. While there’s still plenty to fix, it remains the most complete solution for landscaping operations we’ve tried, which is why we’ve stayed.“

September 23, 2025

CP

Christina P

CFOEnvironmental Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Syncing difficulties, having to duplicate invoice to reconcile on accounting software“

December 10, 2024

DH

David H

Business OwnerConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years.

“Service Autopilot is a great task manager software for our staff to use with their mobile devices and our office to use on their desktops.“

November 3, 2022

MA

Mayra A

Office ManagerConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years.

“It takes a long time to get a hold of an agent and in some ocassions you have to wait for a call back.“

September 23, 2025

KJ

Kirk J

EstimatorConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“The ease of use and efficiency is amazing“

October 31, 2024

IC

Ines C

ownerConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years.

“They want to answer questions only by email and the answers are incomplete.“

May 9, 2025

CB

Chester B

OwnerConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years.

“This software seamlessly allows us to bid a job, win the bid, schedule the work, dispatch the work, perform the work, and bill the work.“

April 4, 2022

IM

I M

PresidentHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“The company was bought by a credit card processor so you no longer have a choice of processor - which means rate increases sneak in. “

October 3, 2024

## Showing most helpful reviews

Showing 1-25 of 139 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

McKaffui Aikins S.  
UI/Graphics  
Graphic Design  
Used the software for: 1-2 years

### "Top tier software "

November 12, 2022

5.0

Pros

I wouldn't have seen a tremendous improvement in my company without this powerful software. The full functional automations makes things very easy and productive very high.

Cons

It's a little bit complicated to use as a beginner. Helpful videos need more watching time to get used to using some tools. I think the pricing is a way too expensive.

Review Source

Response from Xplor Technologies

December 9, 2022

Thank you, McKaffui, for sharing your feedback with us. We are proud to have a part in your company's growth and thank you for trusting us.

DW

David W.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Working out soms kinks"

October 30, 2019

4.0

This totally eliminates paper route sheets. Helps with end-of-month billing streamlining although not perfect.

Pros

Auto billing, tracking of jobs dispatched, dispatching jobs, APp for foreman works well, work tracking, time tracking are good

Cons

Has issues with QuickBooks sync, has some glitches when it comes to adding jobs in the field, very little mobile capability from an owner stand point

Alternatives considered

[LMN](https://www.capterra.com/p/142064/LMN/)

Reason for choosing Service Autopilot

They seemed to have more of the features I needed.

Review Source

IM

I M.  
President  
Hospitality  
Used the software for: 2+ years

### "Poor service, bug issues not resolved"

October 3, 2024

2.0

Decline in service. Increases in pricing. Issues with software long, long hold times. Stuck with one credit card processor who increases prices.

Pros

Automations and forms are integrated so you would save some money there.

Cons

Quickbooks online integration did not work correctly and we had billing issues. The company was bought by a credit card processor so you no longer have a choice of processor - which means rate increases sneak in. The credit card company that bought SAP is not in the software business. This is a cash cow for them. The customer service gets worse by the year. I've been on hold for 40 minutes. This is not unusual. Be prepared to tie up your office. When they respond by email to a problem the issues is not always addressed and answers are not usually clear. I have been waiting for resolution on an issue for months. The testing is not good which is why the releases are buggy. They have a limited number of good reps who understand the business impact of the questions. This has always been the case which leads to delays in resolving problems. Due to poor management they had spam problems with Twillio this generated issues for the companies they have that were following the rules. I can no longer recommend this software. All this and they have increased prices.

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing Service Autopilot

I can't remember details................

Review Source

Response from Xplor Technologies

October 29, 2024

Hi there, Thanks for taking the time to share your experience with us. We will share your feedback with the proper departments so that we can improve our product. Please let us know if we can assist with anything in the meantime.

ES

Elijah S.  
Owner  
Construction  
Used the software for: 2+ years

### "Pretty good…"

November 9, 2024

4.0

Good for maintenance Companies not design build

Pros

The routing/dispatch board that it has to route

Cons

The loading speeds, the bugs and the management of large projects was bad

Review Source

Response from Xplor Technologies

November 13, 2024

Hi Elijah! Thank you for the feedback. We are constantly working on bugs and speed issues to deliver the best quality possible. We will share your experience with the proper departments!

VR

Verified Reviewer  
President ~ Senior Security Consultant  
  
Used the software for: 2+ years

### "Overall, we like the price / feature / values and have been using several years."

November 6, 2017

4.0

Pros

It does the most of the basics and has an awesome upside. Like the cloud based, the vision of it, and potential to make a huge difference. The customer service is pretty good and responsive.

Cons

It is somewhat buggy but had gotten a lot better. They work on it a lot to improve. The reports have a lot to be desired. It would be nice to have ToDo and Job notifications / texts based on time / date. Tracking and feedback on suggestions for improvements and requests would be nice.

Review Source

VR

Verified Reviewer  
Manager  
Consumer Services  
Used the software for: 2+ years

### "Like using a buggy version of AOL from 1990"

May 27, 2021

2.0

Frustrating. Kept giving them more breaks and they kept apologizing for all the errors - saying they were hiring more product, engineers and QA folks. Never happened. Site is a disaster.

Pros

Automations were the attraction. They also have a very nice and easy to use dispatch board.

Cons

Over the past year they have gone through three acqusitions and each time they have bumped the price, removed features and attempted to launch a new version of the platform. Well, 18 months into it, the new version still isn't up and the old version is neglected. Every update they make comes filled with bugs and removing really important features. Then an email from the \[SENSITIVE CONTENT HIDDEN\] to all their users a few weeks later saying they had 'no idea' so many people used X feature. These folks shouldn't be in charge of anything related to tech. Want to run google ads conversion? Can't do it. Want to port your Twilio number in? Can't do it. Want to sync with your email? Can't do it. Want to integrate with ANY platform out there? Can't do it (no API) Want to train office staff in two weeks and have them up and running? Can't do it using this software. Want reliable CC processing and captures? Can't do it. You'll spend days reconciling their approved vs captured and if you don't you wont notice until you balance your books. Want customers to have a portal they can log into and submit requests? Can't do it. List goes on. These folks are light years behind and everything they release is full of bugs and then they want you to use work-arounds. In the end, you spend more time managing the platform than if you just used a bird feather and some paper.

Reason for choosing Service Autopilot

Automations and flexibility that worked well for weekly recurring appointments. We are now switching to one of the other original considerations as they have updated their platform to the times and continue to make updates. See ya later Service Autopilot! Our Customer Service team is throwing a happy hour to celebrate leaving your platform.

Review Source

Bridget R.  
President  
Consumer Services  
Used the software for: 1-2 years

### "A CRM and sooo much more"

September 19, 2018

5.0

Having all client info in one spot that anyone within our office can access has helped tremendously with taking care of of our clients timely.

Pros

The amount of data it holdsand keeping client information in one place from the clients schedule to their financial accounts, pictures, correspondents and more.

Cons

Learning to use the multiple functions and how they tie into each other can be a bit tedious.

Review Source

Response from Xplor Technologies

September 24, 2018

Yes! Thank you Bridget - this is exactly what makes Service Autopilot great... YOU hold the power of your company at your fingertips. We're working hard to make "lighter," more intuitive versions of Service Autopilot, so keep an eye out for that. Thanks again for the wonderful review!

Amy B.  
Owner  
  
Used the software for: 1-2 years

### "I switched from a different scheduling software to Service Autopilot."

January 18, 2018

5.0

I can track almost everything about my business in Service Autopilot.

Pros

I like that I don't need different software to handle different functions. Service Autopilot handles almost everything. Employee time clock, GPS, scheduling, CRM, estimates, job communications, automations and more.

Cons

It can become expensive as mobile users are added. It can be difficult to learn because it is complex. Once you understand the system, it is not difficult to use.

Review Source

VR

Verified Reviewer  
Garden writer  
Construction  
Used the software for: Less than 6 months

### "Central time zone phone support only, support times not good for those who do field work in Cali"

August 29, 2018

3.0

Tried to use this for small landscaping business but did not contain the functionality I needed to export employee time gracefully into quickbooks - they had a complicated "work around" but I need it to be smooth and simple. Company wants to form their own payroll solution rather than work with QB - understandable given QB's issues, but it doesn't work with my workflow.

Pros

Many options available for customizing the software. Unfortunately implementing and understanding it all is a full time job, so if you only want or need part of the functionality, look to a simpler solution like dropbox or tsheets.

Cons

Crashed quickbooks, took 2.5 days to import all of my quickbooks info had bugs and errors in setup the start up info is all in video format, and it's slow, conversational, and takes a long time to get info this way. Tried calling support numerous times but it seems they'd always just closed by the time I arrived home. numerous marketing emails for their conventions, despite unsubscribing twice to the emails they STILL kept coming for months. They made canceling more difficult than I felt it should be.

Review Source

Stefani M.  
Virtual Assistant  
Hospitality  
Used the software for: Less than 6 months

### "Great program for leads and clients"

August 27, 2019

5.0

Pros

It offers scheduling right in the software. It is easy to use and great for keeping track of clientS.

Cons

Sometimes it is hard to figure out the schedule and what fits you best in keeping it organized.

Review Source

KJ

Kirk J.  
Estimator  
Construction  
Used the software for: 1-2 years

### "Pro SA Pilot"

October 31, 2024

5.0

It is a great product that helped my job tremendously.

Pros

The ease of use and efficiency is amazing

Cons

It is easy to bid maintenance but harder for construction

Review Source

Response from Xplor Technologies

November 13, 2024

Thank you, Kirk, for the amazing review of our product!

JB

Jamie B.  
Business Owner  
Chemicals  
Used the software for: 2+ years

### "This program breaks down over time "

October 24, 2016

1.0

BEWARE!!!!!! I own a lawn and tree fertilizing company. I have used this software for the past 3 years. We were extremely pleased with Service Auto Pilot for the first 2 years. It worked great and helped us tremendously with getting the business organized and up & running. Unfortunately over the past year I feel the software has done the complete opposite. With the constant updates there is some serious issues with the code the system is running. My balances on the invoices are off (which I have contacted them about several times over the past 5 months and they agree and confirm there is an issue) and even worse the jobs that are supposed to pop up for service are not. I have customers calling asking where we have been. There were always some small problems before with routing and just general things you need would be compromised. I once thought overall the site was a solid 4-4.5 stars out of 5 and a fair price. At this time however I DO NOT recommend this software! Check back once they get all the bugs worked out. The good thing is they made it easy to export your clients and leave. UPDATE September 21 2016. None of the issues I have been experiencing have been resolved and even more issues are popping up. Soon as season is over I will be leaving this company UPDATE 10/24/2016 I was told my issues were looked at by the development team and that they were some deep routed issues that would take a long time to fix. However the company has stopped updating me of the progress and it seems they have left my account for dead. There are even more issues popping up and it has become almost impossible to work with this software. I think what happens is after using the program for multiple years there is too much code interacting with itself and jumbles things all up. You may be wondering why I am still using it. That's because my business is seasonal and I was just hoping to get through the year before I went through all the work of inputting my customers into another service software program.

Pros

I loved its ease of use and how easy it was to teach my workers how to use it. It also has tons of extras that really come in handy when it comes to managing all aspects of business

Cons

I hate that it imploded on itself after using it for multiple years.

Review Source

AJ

Aaron J.  
Operations Manager  
Construction  
Used the software for: 2+ years

### "Try something Else"

March 29, 2023

2.0

The customer service is terrible. We have had many problems and glitched with Service Autopilot that have cost us tens of thousands of dollars. Service Autopilot refuses to fix its software, has no plan to fix it, and will leave us hanging for months with no answers.

Pros

It works well for routing and dispatch.

Cons

Payment processing, Client portal, accounting, the customer service department and IT department are horrible, no option for adding credit card processing to invoices, poor options for charging sales tax, etc...

Review Source

Response from Xplor Technologies

April 18, 2023

Hi Aaron, Thank you for taking the time to share your feedback with us. Please contact us at customermarketing@fieldedge.com so we can gather more information and help you in any way we can. We look forward to connecting with you soon.

bW

brian W.  
owner  
  
Used the software for: 6-12 months

### "After a season, I'm not sold, but still willing to give it another chance."

October 17, 2016

2.0

We started using this program this season. Previously we tried another system that was atrocious to implement. SA has been much better, but also has some serious issues. First major problem: We offer 2% 10 day discount, have for over a decade. There is no accounting setting for this in SA. I can accept payments into SA and add it as a line item with another 4-5 steps per payment. It's not a savings of time, or effort. If I enter the payment through QB Pro with the discount, SA does not recognize the discount and the customer has a past due balance. This can later be "adjusted" with more steps. Second major problem: If you use QB Pro for accounting (purchasing material for jobs or using it out of inventory, and assigning the expense as billable to the customer) you can not easily add the billable charges from the QB Pro side and have it sync to the the SA side. YOU MUST MANUALLY SYNC EVERY TIME before switching from QB Pro to SA and vise versa if you are adjusting invoices to avoid losing data. This program is mostly good for tracking time. It has good features and is pretty easy to navigate. Customer service has been very good and helpful. We have not been able to reach our goal of eliminating paper records from the trucks, but still intend to do so, perhaps with SA involved. It's still too easy to lose data with SA in the trucks. I plan to continue working with the software to see if we can indeed get it where we need it to be during the slow season. An observation about the company: The culture of SA is to push more products (acadamy, sync, training convention, etc...) and the constant statement that you need to "follow their program" in order to be successful. This is the only way you can do so. And the new products/ services keep coming, but I still see the same glitches in the core program. Maybe they should follow through with the original and make it a little stronger before chasing the next rainbow. .... I just keep getting the feeling like when I used to deal with a big bank. They want you to be so entangled with multiple accounts, programs, etc.. that even when you want to, it becomes difficult to extract your business from them.

Pros

time tracking converts to invoicing

Cons

Very weak on the accounting side. Minor glitches in the drop down boxes are annoying.

Review Source

DB

Davis B.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Overall good software but hard to implement and going downhill"

August 12, 2022

3.0

Pros

This software has more features than any platform like it. It can do everything from basic scheduled to automation that others have to buy as a separate project.

Cons

The company was bought by a credit card processing company and has started to go downhill pretty fast as it becomes clear they bought the company to have captive clients for their credit card system not to run a good software company which is a shame as it used to be a great company.

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing Service Autopilot

Best combination of features and value.

Review Source

Response from Xplor Technologies

August 25, 2022

Hi Davis, thank you for taking the time to share your feedback. We would love to connect with you and gain a better insight into any inconvenience you may be experiencing. We're happy to help!

AD

Andy D.  
President  
Construction  
Used the software for: 2+ years

### "From a few clients to a thousand, this CRM software will change your business!!"

August 19, 2022

4.0

My overall experience with Service Autopilot was good, it just didn't provide everything I needed as we transitioned more into pest control.

Pros

I really liked the ability to communicate with my clients and the expansive user interface.

Cons

The main con was that there was no way to integrate the current weather conditions into my reports.

Reason for choosing Service Autopilot

Pricing and no contract

Review Source

Response from Xplor Technologies

August 25, 2022

Thank you, Andy, for your feedback. We will be sure to share this with the team. Please don't hesitate to contact us should you have any questions about anything. Thank you for the great testimonial!

MA

Mike A.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Great ideas and features, too many issues"

December 23, 2019

2.0

After submitting a solid dozen or so "Trouble tickets" for them to look into "Fixing" issues.... nothing ever comes of them. Its become quite the joke. It gets old. They are always pushing new features, in order to up the amount they can charge. They are fairly expensive compared to many others, but I was willing to pay whatever I needed to, in order to run an efficient company. With all of the issues they have, they fall flat. Oh, and they are upping their prices again in 2 months. I can't even justify the thousands I pay them already per year! So we are changing companies. Hopefully we will have better luck this go around.

Pros

Feature packed, routing, assigning jobs to crews, client data etc

Cons

Theres too many to count. Its become a joke around the office. The software is glitchy, and after 3 years of using it, we continue to find issue after issue. Payments that were entered somehow vanished, basic things such as being able to search for payments or other data is sometimes lacking as well. They seem to be in a HUGE rush to push the latest NEW FEATURE, that they never get any of the old features solidified. The snow plowing side of the software is completely different than the lawn side, which is very odd and requires learning 2 different ways of creating routes and dispatching crew etc.

Review Source

JN

Jason N.  
General Manager  
Facilities Services  
Used the software for: 1-2 years

### "Service-Software Dominant Player"

September 12, 2016

5.0

Service Autopilot has not just been another CRM to hold customer information and track sales. As a $5MM+ service company with a database of over 55k contacts and their related records, choosing the right software company to transition to was very critical. We had long outgrown our previous CRM and until Service Autopilot we had almost given up on finding a real solution that would fulfil our needs to help us continue to grow and improve our system in the process. Service Autopilot has brought the whole spectrum of a service business together in an easy-to-use format for us. From incoming leads to re-marketing to previous customers and everything that happens in between Service Autopilot is a complete solution that saves times, increases efficiencies and pays for itself. Their awareness of the swift technological changes, attentiveness to member's needs and rapid/timely upgraded solutions is what separates them as the dominant player in the service-software market. In addition, everyone from the support staff to the leadership team of Service Autopilot has proven to be extremely receptive and helpful to provide answers and solutions to its member's needs. This is one of the most valued partnerships we have ever established and are looking forward to a long-lasting relationship as we both grow together.

Pros

The fact that it seamlessly moves every activity of a lead from one phase to the next, from an incoming lead generated through an advertising campaign all the way through the sales process, follow-up, scheduling, invoicing, payment to re-marketing and upselling.

Cons

The reporting has admittedly been their weakness, but they have recently dedicated more resources to improving and adding reports as requested and needed.

Review Source

AH

Ashley H.  
Owner  
Professional Training & Coaching  
Used the software for: 2+ years

### "Amazing Service Company Management Software!"

August 16, 2017

5.0

Extremely customized and detailed client and employee management features. The dispatch boards and calendar views are amazing and offer flexibility.

Pros

Features! This software can literally do anything you need it to! I have tried just about every maid service software out there and Service AutoPilot is hands down the best one and offers the most customizability and different functions! Also the amount of reports you can run through SAP is unreal! You can easily get a snapshot of your business at your fingertips. I love it!

Cons

It does take some time and patience to learn and get everything set up. The positive is you can layer your learning to help the process be more smooth. The other positive with that is it takes time to fully learn and utilize all of the functions because it really does so much!

Review Source

Response from Xplor Technologies

August 16, 2017

Such kind words! Thank you Ashley. We are extremely pleased that we could make such an impact on your business!

TG

Thomas G.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Complete let down"

March 30, 2020

1.0

No idea why some of these major bugs havent been worked out and why the current system hasnt been tweaked.

Pros

I like the estimate presentation, how customers can e-sign estimates, the forms feature except for all the glitchiness on the app

Cons

Software is over engineered. Help features skip a lot of info when going through the steps that I had to figure out myself. NOT user friendly at all. Almost impossible and extremely time consuming trying to teach this to office staff. Ive spent countless waisted hours trying to figure out why something in the system doesnt and if you dont do something the right way then its game over. Its actually 11 at night and I've spent 3 hours just trying to figure out why the hell a job that I just dispatched is missing ONE task and all the jobs that did show up on the dispatch board have no job notes attached after I went back 6 times to try and fix it through multiple different ways of scheduling a job, so now I have a crew that has no idea what they need to do tomorrow. When you ask for help the support can rarely give you a straight answer of how to do something because it seems like the system has them stumped as well. Great idea for a system for the landscape business but someone did not think this all the way through, Im very skeptical about the new version coming out but we will see. Very disappointed.

Reason for choosing Service Autopilot

Landscape business course

Review Source

AS

Aaron S.  
President  
  
Used the software for:

### "Awesome Product and Company!!!"

January 9, 2015

5.0

I have been using Service Auto Pilot since November of 2012. Setting up Service Auto Pilot: We set this product up in the winter of 2013 and spent a few weeks doing this. I would highly recommend doing this in the off season. You have to be disciplined and watch the videos. Don't try to set up everything. Try it and use it. You will learn more using it and it is very easy to make changes as you go. We are three years in and we make changes all the time to improve our time management. Customer Service: This is one of the bright spots of this business! These folks always respond and have spent hours with me and our staff as we learned all of the features of this product. They have helped us set up our invoices, estimates, packages, and services. They are really 2nd to none and I can't say enough about how much they have done for us. This product would be worthless without their customer service and they realize this. They have delivered in this area a hundred times over. How we use the product: We email all estimate and invoices. We charge credit cards for 95% of our business all done through the system. We send all route sheets to our crews daily and if we need to change them they get an update in the field. We are able to track and see what properties our crews have completed in real time. We can send advertising emails to all of our customers with a few clicks and in less than 5 minutes. We can track phone calls and keep important information about our customers for future reference in the customer file. Our customers can log in to their Service Auto Pilot account and change their credit card info, see their invoices, and request services. All of this is tracked in the system and notifies our staff when this happens. All of this is cloud based which means that I can work anywhere in the world. Many days I work from my car in the field as I meet my customers and work with my crews. I could go on and on about this product. In the past 2 years we have added over 400 customers. This product didn't do that but it has made adding that many customers easier and quite frankly it would have been impossible without a product like this.

Review Source

HH

Heidi H.  
Executive Assistant  
Consumer Services  
Used the software for: 2+ years

### "Lacking in features "

June 16, 2020

3.0

Any time I have a question and need assistance, I have always been able to easily access customer support. The majority of their staff seem very knowledgeable regarding what the software is capable of doing.

Pros

Service Autopilot is relatively easy to use & does have the app feature that makes it even more easily accessed.

Cons

There are many features that have been changed with "upgrades" that have taken away from the product. There are also features that should be no-brainers as far as employee schedules that are just not available. The lack of features creates more work on the HR end of our business.

Review Source

rL

renee L.  
office manager  
  
Used the software for: 6-12 months

### "Service Autopilot Makes Crew Management A Breeze"

September 15, 2016

5.0

We started using Service Autopilot in January 2016. Service Autopilot has been a wonderful tool for streamlining the maintenance aspects of our business from scheduling to billing. The integrated mapping service makes it a breeze to modify existing routes. Scheduling changes are accomplished with just a few clicks. I love the budgeted vs actual job hours feature as it allows us to see which jobs and or crews are most profitable. My favorite feature is that billing is literally done with the push of a button. No more long weekends or translating spreadsheets to send out invoices! The mobile app has been an invaluable tool for logging labor in real time and tracking crew location. I love the United States based customer service. The Service Autopilot customer support unit is always courteous and knowledgeable. Additionally, there are online training videos available which are always continually updated. Service Autopilot made implementation of their software as easy as possible with their extremely helpful and patient launch and implementation staff. I look forward to learning more features of Service Autopilot to help make our company even more profitable in 2017! Renee Linkner Lawnovations Office Manager Tulsa OK

Pros

Dispatching Crew Management Mobile Reporting

Review Source

CT

Carl T.  
Owner  
  
Used the software for: 2+ years

### "Good software"

January 1, 2018

3.0

Pros

Dispatching, time clock, QB on line integration I hear is coming now, tracking when it use to work, affordable and for the most part easy to use

Cons

The app no longer gives GPS tracking of the employee or the location of their trucks, now when we download the app on the iPad it no longer requests to use the app location, this is a much needed feature for us and will probably cause to find new software as SA can't seem to give us an answer as to why this is no longer requesting their location, on our iPads that we have not reinstalled the app it still requests their location.

Review Source

PL

Percy L.  
Owner  
  
Used the software for: 2+ years

### "Anyone in the market for a Lawn & Landscape Application must use this software!!!!!!!!"

November 7, 2016

5.0

We are thrilled and love the software and its functionality. Most people don't understand the full capability of the software compared to the cost. Its very minimal money for alot of capability. We have personally gone through 4 other software programs in search of the right fit for us. SERVICE AUTOPILOT was it. From implementation to tech support we love our SA family.

Pros

Two way sync with Quickbooks, the batch credit card function, dispatching and great mobile app, pretty much everything.

Cons

I wish I could TEXT multiple people at one time, but its probably possible I just dont know how too.

Review Source

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