# Humanforce Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Humanforce the right Time Tracking solution for you? Explore 90 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122077/Humanforce/reviews --- Humanforce 4.6 (90) [View alternatives](https://www.capterra.com/p/122077/Humanforce/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Humanforce Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews AW Andrew W Administration AssistantIndividual & Family Services, 51 - 200 employeesUsed the software for: More than 2 years. “Ento provides a simple and effective way to organise your employee rostering, leave and time sheets. “ November 21, 2023 AW Andrew W Administration AssistantIndividual & Family Services, 51 - 200 employeesUsed the software for: More than 2 years. “Unfortunately where it lacks in everywhere else, the HR component does not integrate with other apps, is constricting and does not play well with employees when updating or creating new contracts. “ November 21, 2023 BW Bryn W People Ops ManagerHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “Building rosters was quite simple“ October 17, 2024 Daniel B Payroll ManagerTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: More than 2 years. “Customer service is abysmal, cannot get through to anyone in a timely manner.“ May 16, 2024 MP Meredith P Community facilitatorHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months. “colorful and smart and looks professional“ June 1, 2023 Daniel B Payroll ManagerTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: More than 2 years. “Do not reply to tickets in a timely manner.“ May 16, 2024 NF Nishani F HRIS AnalystLaw Practice, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “I highly recommend this HRIS software for its user-friendly interface, time-saving capabilities, and real-time data access for analytics.“ April 6, 2023 Daniel B Payroll ManagerTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: More than 2 years. “Lack of followup at times.“ May 16, 2024 ## Showing most helpful reviews Showing 1-25 of 90 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Samuel W. Talent Acquisition Specialist Construction Used the software for: Less than 6 months ### "Daily Use of LiveHire" November 24, 2020 4.0 Pros The software is really easy to use. From the UI down to sorting and communication , LiveHire is really user friendly. In particular I like the talent pool function and messaging. It is super easy to send comms out to candidates via email and SMS. Cons There is limited functionality between LiveHire and outlook. It would be great if i can invite candidates to an interview from LiveHire which will then directly populate into my outlook. Review Source NB Nichola B. Shared Services Manager Information Technology and Services Used the software for: 6-12 months ### "Slick and easy to use." March 17, 2020 4.0 My experience with intelliHR has been very, very good. The implementation went extremely well and the responsiveness from intelliHR is second to none. I have been involved with other software implementations in the past, and intelliHR certainly surpassed my previous experiences. I love the fact that intelliHR listen to their clients, if you have feedback or suggestions, they act upon these. In the time we have been using intelliHR there have been a number of improvements that have been implemented, that just mean the software is even better. The introduction of the software has allowed me to be more responsive to the wider teams needs and provide them a significant amount of support that I just wasn't able to do in the past. This is largely as a result of the flow of feedback I can capture in the software. We are really starting to use the goal functionality the way it should be and I expect to see better engagement around goals from the team in the future. Pros I find the user interface very easy to use. Our staff have engaged really well with intelliHR and I believe the easy user interface is one of the reasons for this. The features I really love, is the goal functionality, the ease of setting up forms so we can get really useful feedback and have good performance review processes, the ability to set up automated workflow, task compliance and the analytics. When I first looked at this software I never thought I would use the analytics that much, but I have found them to be very useful and a massive time saver, especially for completing HR and remuneration surveys. Cons The one feature I would really have liked, was the ability to produce templated letters or contracts. I would also like to be able to import data into intelliHR using a csv or xcel file. Presently there is an API, but this is one way, which isn't much help for me. Most other functions that I need from intelliHR if not available, I have been able to work our a work around. Reason for choosing Humanforce It met our business needs. I think when selecting the right product, you need to consider what the needs of the business are and then go through the options and see which best fits with your requirements. Review Source HJ Hollie J. Hospitality Manager Hospitality Used the software for: 1-2 years ### "Human Force review" October 11, 2024 3.0 Fairly straight forward to use once you get the hang of it, however I wouldn't say it's the most user friendly platform out there. Pros Staff can view their worked hours on the app. Cons Back of house platform looked very outdated in a visual sense. Review Source VR Verified Reviewer Payroll Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Bad customer service." May 16, 2024 4.0 Customer service is abysmal, cannot get through to anyone in a timely manner. Do not reply to tickets in a timely manner. Difficult to deal with. Software is decent, it's just the customer service experience that really lets this software down. Pros Software does a good job, does everything that you need it to do. Cons Customer service is absolutely abysmal. Hard to get hold of a human for support, tickets can be left open for months on end. Lack of followup at times. Review Source KS Kate S. Manager, HR Operations Information Technology and Services Used the software for: 1-2 years ### "Great Implementation and Customer Service" May 3, 2022 5.0 Easy to use system, with supportive and responsive implementation and customer service. IntelliHR team works hard for continuous improvement and enhanced features. Pros Dashboard is clean and easy to look at. Workflows have greatly enhanced onboarding for employees and HR team, reducing our manual and time-intensive tasks. Pulses give great snapshots into whatever we like to ask at any time. Very easy to use. Cons No real cons. Enhancements are continuous and looking forward to integration with more and more products. Reason for choosing Humanforce Modern offering, great dashboard, ease of use, customer service Review Source SB Sophie B. P&C Consultant/ Talent Acquisition Marketing and Advertising Used the software for: 2+ years ### "Making hiring more fun! " December 2, 2020 5.0 Fantastic! Of all the ATS systems used over the years, LiveHire balances the user experience with strong functionality and a humanistic approach to hiring. Highly recommend! Pros LiveHire helps to bridge the gap between technology and human connection in what can be a rather impersonal experience when job seeking. The functionality to bulk msg candidates, create simple msg templates, update at speed and communicate 1:1 with talent is exceptional. The ease of integration with other innovative tech such as Xref & Enboarder has been a huge win for the TA team, reducing the steps involved & time to complete the hiring process. The LiveHire support team are always on-hand to resolve platform issues, bugs, updates in an impressive turnaround time. LiveHire work with their customer base when considering new features, updates & builds that help to enhance the experience for both the end user & candidate alike. Cons Only a minor con; losing draft msg when flicking between tabs & screens can be frustrating. More reporting options would be handy should business want to dig into specifics. Review Source Response from Humanforce January 17, 2021 Hi Sophie, Thanks for your fantastic review. As of today we now preserve your draft messages when you flick between tabs on the candidate profile or even if you close the profile and come back to it. Enhancing our reporting and analytics options also remains a top priority so stay tuned for further improvements in this space coming soon. - LiveHire Team MW Michelle W. General Manager Food Production Used the software for: 2+ years ### "Simply rostering" September 21, 2021 5.0 I have saved so much time with payroll using Ento. What used to take me several hours now only takes me an hour each week Pros I find the rostering and timesheets have saved me a lot of time in doing my payroll Cons I have found it difficult to add in penalty rates for weekends and public holidays which means my budget is not correct Review Source BM Bronte M. Manager People & Culture Government Administration Used the software for: 1-2 years ### "Intuitive system and great customer service!" May 5, 2022 4.0 The customer service I have received in all of my dealings with intelliHR have been nothing short of amazing. Whether it's a scheduled quarterly catch up or request for assistance - the team have been great to deal with, friendly, helpful and professional. I really like that the system is continuing to grow and has new features added regularly. It's been exciting to see features that we have enquired about or suggested then coming in to fruition at a late point. Working with a software/company that doesn't just say "No, we can't do that" and instead says "Let's look in to that for you" is such an awesome experience! intelliHR will always look for your "Why" to ascertain what it is exactly that you are trying to achieve - and to see how they can help you achieve it. Pros The system is very intuitive and therefore easy to learn/use. The interface is user friendly, easy to navigate and well though out. It's not "clunky" like some systems I've used in the past - and the self-service tiles are great and so easily accessible! Cons The limitations surrounding some of the reporting functions can be frustrating, but I understand this is something that the intelliHR team are working on. Review Source VR Verified Reviewer Senior P&C Systems & Reporting Analyst Law Practice Used the software for: 6-12 months ### "intelliHR is a terrific people management platform" April 4, 2023 5.0 Pros Ability to customise, customer support, ease of use Cons Really very little - intelli meets so many of our requirements Reason for choosing Humanforce Met more of our requirements, customer service, price Review Source VR Verified Reviewer ICT Operations Manager Financial Services Used the software for: Less than 6 months ### "If only all software was this easy to implement" October 4, 2018 5.0 I have been very impressed with the software and the support of the IntelliHR staff. Pros Easy to implement and use. IntelliHR offer far more than just the software, they subject matter experts in this field. Cons There are a few small UI changes needed, but nothing major. Review Source FB Fiona B. Recruitment Manager Consumer Services Used the software for: 2+ years ### "Great Recruitment Platform" December 1, 2020 5.0 Excellent. The customer service is exceptional and they always go above and beyond to try and accommodate our needs. Overall, it's a very easy to use platform that engages candidates well and helps build out talent pools to work more strategically and efficiently. Pros What we liked the most about Livehire was the ease of use for both recruiters and hiring managers. Most of all though it enables a brilliant candidate experience and enables fast and easy communication between recruiters and candidates. We get a lot of positive feedback from candidates who really enjoy the interaction with us via Livehire. Cons The reporting and analytics still has some way to go. It's not easy or straightforward to pull a report or to customise for different needs within the recruitment team. Review Source SM Sofia M. Talent Acquisition Consultant Telecommunications Used the software for: 1-2 years ### "Very satisfied" November 21, 2022 5.0 Great Pros Overall great tool. Friendly. Easy to use Cons Would be great to be able to filter by locations for talent pooled candidates. Integration with other systems does not work sometimes but is easily fixed Review Source SC Steven C. Area manager Retail Used the software for: 2+ years ### "Ento is a winner " July 20, 2021 5.0 It has been a really easy run . Most things are self explained. Pros Very easy to use . Notify all clients of changes to scheduling . Cons I can’t think of any cons . For everything we use this product for it is on point . Review Source JD Jasio D. Senior Talent Advisor Information Services Used the software for: 1-2 years ### "Easiest ATS I've used to date" July 21, 2020 5.0 Very happy, would recommend to people for sure. Pros Working through multiple roles at one time and across volume LiveHire is very capable of handling the challenge. Collaboration is easy as well with hiring managers being able to view and rate candidate profiles. The ability to integrate with our other pieces of HR tech is also a very impressive offering from LiveHire Cons Some small things like loosing a message you started to type to a candidate then had to flick to another tab, the message dissapears. Also might be good to get better integration to SEEK as hyperlinks don't seem to flow through. Review Source Response from Humanforce January 17, 2021 Hi Jasio, Thanks for your great review of LiveHire. We have great news for you as of today we now preserve your draft messages when you flick between tabs. Regarding supporting hyperlinks in Seek job postings unfortunately Seek Terms do not currently allow posting of hyperlinks into job ads: https://talent.seek.com.au/support/termsconditions. Thanks again - LiveHire Team KC Karen C. Practice Manager Law Practice Used the software for: Less than 6 months ### "IntelliHR is a must have" September 7, 2020 5.0 I've been training with \[SENSITIVE CONTENT HIDDEN\] who is awesome! He is very upbeat and his energy is catchy. He knows the system back to front and is wonderful at training and in suggesting best ways to plan and to get the best use from the system. If \[SENSITIVE CONTENT HIDDEN\] Mum doesn't mind, I'd like to adopt him!! Pros It is easy to use, intuitive, adaptable and extremely useful in keeping all your important HR data in one place. It means you can constantly keep tabs on the vibe of the business and helps us put out sparks before they become flames. Cons It would be good to include work based tasks for staff for supervisors to follow up on. Reason for choosing Humanforce I was recommended IntelliHR from \[SENSITIVE CONTENT HIDDEN\] who is now our Trust Accountant. She had chosen and implemented IntelliHR at another law firm. I had asked \[SENSITIVE CONTENT HIDDEN\] for recommendations and she said we couldn't go past IntelliHR for what we needed. She also highly recommended that we ask for \[SENSITIVE CONTENT HIDDEN\] to implement and train us. Her recommendation was spot on. Review Source AB Alex B. Head Chef Food & Beverages Used the software for: 1-2 years ### "Humanforce" February 8, 2021 4.0 Really like Humanforce however I would like to see abit of easing of use around roster creation. Still the best roster software I’ve used. Pros Very easy to integrate into and with other financial software. Live costing and award bonus calculating is very handy. Sign in via personal device is amazing. Cons Ease of use for heads of department creating rosters compared to Deputy. Review Source Response from Humanforce April 25, 2021 Hi Alex, Glad to hear you're loving Humanforce! We've taken your recommendation about creating rosters to our product team who will look at where improvements can be made! Kind regards, Humanforce IC Ishan C. Head chef Food & Beverages Used the software for: 2+ years ### "Best" February 4, 2021 5.0 Overall I am very happy to use. Pros I can use in my phone so mobile app is most I liked. Cons Unable to change the roster for my employees through the app Reason for choosing Humanforce Easy to use Review Source Response from Humanforce April 25, 2021 Hi Ishan, We'd love to show you how you can update rosters on the go while you can't create a whole new roster on the app just yet (coming soon!), it's very easy to make adjustments! Check out our guide here - https://help.humanforce.com/hc/en-au/sections/360004191452-Rostering - and let us know if you need any more help! Kind regards, Humanforce LL Luke L. Inbound Manager Warehousing Used the software for: 2+ years ### "Great " July 20, 2021 5.0 Pros Easy to use and one stop shop for all employee management Cons Employees being able to Ento without having to speak to a manager Review Source CS Claire S. Store manager Apparel & Fashion Used the software for: 6-12 months ### "Great!" August 17, 2021 5.0 Overall, quite easy and good to use. Everything is in the one spot which makes it easy to do multiple things at once in a quick time frame Pros Rostering and timesheets is what I enjoy most as it’s all in the one spot Cons Sometimes hours do not load properly which is time consuming Review Source ES Emily S. Planner Mining & Metals Used the software for: 6-12 months ### "Awesome Product" May 18, 2021 5.0 Great experience, has helped with our rostering system Pros I like the use of information throughout the app and on the web browser Cons The thing i like least is that you have to update the app almost weekly Review Source Response from Humanforce May 20, 2021 Hi Emily, Thanks for leaving us a review! We're so happy to hear you're finding Humanforce useful! We do update our app regularly so that you have access to all the latest features and functionality - but to save the hassle of needing to manually update, check out the auto-update settings in either your Settings (iOS) or Google Play Store. When enabled, these allow the app to update automatically when an update is available. Hope this helps! Kind regards, Humanforce JS Jarrod S. General Manager IT Information Technology and Services Used the software for: Less than 6 months ### "A focus on the experience and professional development of our most important resource" March 13, 2020 5.0 On day one we had more visibility over our workforce than we ever had before. Pros IntelliHR is well designed and has a focus on the experience and professional development of our most important resource. Permissions model that allows easy access control, for example a First Aid role that allows first aid officers to see staff medical conditions and emergency contact details. The simple interface, staff were easily able to onboard themselves and set things up without training. The setup process with IntelliHR was exceptional - fast, responsive, and helpful. Cons The integration with Xero is fairly basic and it has a more focused feature set. Alternatives considered [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Review Source RB Rashmi B. Recruitment consultant Staffing and Recruiting Used the software for: Less than 6 months ### "Recruiter -Candidate Bridge" July 31, 2020 5.0 Easy to use, less time consuming, very clear in-terms of details. increasing bond between candidate - Company, Candidate -Recruiter is the best part, Pros Bridging features of LiveHire between Candidate and Recruiters are best in my view. which gives the candidate a hope that the call from recruiter is not a spam .. also which strengthens the bond between company and candidate. Cons Exploring .. I feel Analytics part must be more clear in-terms of daily activities Review Source Response from Humanforce August 31, 2021 Hi Rashmi, Thanks for your great review. Since you submitted your review we have launched improvements to the LiveHire Analytics Activity dashboards and also an opt in Candidate Pipeline Velocity management solution that enables you to see quick summaries of outstanding daily activities and those you or your team have performed. If you have any further suggestions for improvement feel free to reach out. Thanks, LiveHire Team BW Beth W. Business Intern Mining & Metals Used the software for: 6-12 months ### "IntelliHR review" September 12, 2019 5.0 Overall Experience with IntelliHR has been great, super easy to use as a beginner, customer service has been wonderful, they often reply really quickly. Pros IntelliHR is a user friendly platform, processes are easy to follow, the analytics are really interesting component to see the different statistics of the business. Cons I haven't had any negative experiences with the platform as of yet. Review Source SM Stephen M. GM - Performance & Culture Farming Used the software for: I used a free trial ### "Overall Solid System" August 20, 2020 5.0 Speaking with support 9/10 Using the software 9/10 Lodging tickets and receiving efficient and timely feedback 5/10 Pros Ability to sync through other systems with the use of an API Cons More ability to create own reporting in regards to daily rosters. Would like the ability to customise a daily roster printout to work with the are working in as the main headings. Reason for choosing Humanforce Unknown Review Source Response from Humanforce April 25, 2021 Hi Stephen, Thanks for your review! We've just released a number of new reports in our powerful new Workforce Analytics including a dashboard on all things Rosters! We'll get in touch to make sure you're on the right version to access this. Thanks for your feedback on tickets this information helps us to improve our processes and we'll take this on board! Kind regards, Humanforce JJ Jason J. ICT Administrator Construction Used the software for: 2+ years ### "Excellent support" April 27, 2022 5.0 I was working on establishing Azure SSO with intelliHR. I requested the feature intelliHR didn't have, but they followed up and came up with an interim solution until the permanent solution is ready. It was amazing that they didn't shut me down and came with the interim solution, which enhanced the security and provided greater login experience to the app for our users. Pros They listen to their customers. Working with our account manager and the product manager were smooth and pleasure. Cons Azure SSO only environment cannot be configured. It's on their roadmap though Review Source Similar Products Featured ## Related categories [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.