--- title: "Humanforce Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Humanforce the right Time Tracking solution for you? Explore 90 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/122077/Humanforce/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Humanforce 4.6 (90) [View alternatives](https://www.capterra.com/p/122077/Humanforce/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Humanforce Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews AW Andrew W Administration AssistantIndividual & Family Services, 51 - 200 employeesUsed the software for: More than 2 years. “Ento provides a simple and effective way to organise your employee rostering, leave and time sheets. “ November 21, 2023 AW Andrew W Administration AssistantIndividual & Family Services, 51 - 200 employeesUsed the software for: More than 2 years. “Unfortunately where it lacks in everywhere else, the HR component does not integrate with other apps, is constricting and does not play well with employees when updating or creating new contracts. “ November 21, 2023 BW Bryn W People Ops ManagerHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “Building rosters was quite simple“ October 17, 2024 Daniel B Payroll ManagerTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: More than 2 years. “Customer service is abysmal, cannot get through to anyone in a timely manner.“ May 16, 2024 NF Nishani F HRIS AnalystLaw Practice, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “I highly recommend this HRIS software for its user-friendly interface, time-saving capabilities, and real-time data access for analytics.“ April 6, 2023 Daniel B Payroll ManagerTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: More than 2 years. “Do not reply to tickets in a timely manner.“ May 16, 2024 JJ Jason J ICT AdministratorConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “It was amazing that they didn't shut me down and came with the interim solution, which enhanced the security and provided greater login experience to the app for our users. “ April 27, 2022 Daniel B Payroll ManagerTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: More than 2 years. “Lack of followup at times.“ May 16, 2024 ## Showing most helpful reviews Showing 1-25 of 90 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Samuel W. Talent Acquisition Specialist Construction Used the software for: Less than 6 months ### "Daily Use of LiveHire" November 24, 2020 4.0 Pros The software is really easy to use. From the UI down to sorting and communication , LiveHire is really user friendly. In particular I like the talent pool function and messaging. It is super easy to send comms out to candidates via email and SMS. Cons There is limited functionality between LiveHire and outlook. It would be great if i can invite candidates to an interview from LiveHire which will then directly populate into my outlook. Review Source NB Nichola B. Shared Services Manager Information Technology and Services Used the software for: 6-12 months ### "Slick and easy to use." March 17, 2020 4.0 My experience with intelliHR has been very, very good. The implementation went extremely well and the responsiveness from intelliHR is second to none. I have been involved with other software implementations in the past, and intelliHR certainly surpassed my previous experiences. I love the fact that intelliHR listen to their clients, if you have feedback or suggestions, they act upon these. In the time we have been using intelliHR there have been a number of improvements that have been implemented, that just mean the software is even better. The introduction of the software has allowed me to be more responsive to the wider teams needs and provide them a significant amount of support that I just wasn't able to do in the past. This is largely as a result of the flow of feedback I can capture in the software. We are really starting to use the goal functionality the way it should be and I expect to see better engagement around goals from the team in the future. Pros I find the user interface very easy to use. Our staff have engaged really well with intelliHR and I believe the easy user interface is one of the reasons for this. The features I really love, is the goal functionality, the ease of setting up forms so we can get really useful feedback and have good performance review processes, the ability to set up automated workflow, task compliance and the analytics. When I first looked at this software I never thought I would use the analytics that much, but I have found them to be very useful and a massive time saver, especially for completing HR and remuneration surveys. Cons The one feature I would really have liked, was the ability to produce templated letters or contracts. I would also like to be able to import data into intelliHR using a csv or xcel file. Presently there is an API, but this is one way, which isn't much help for me. Most other functions that I need from intelliHR if not available, I have been able to work our a work around. Reason for choosing Humanforce It met our business needs. I think when selecting the right product, you need to consider what the needs of the business are and then go through the options and see which best fits with your requirements. Review Source HJ Hollie J. Hospitality Manager Hospitality Used the software for: 1-2 years ### "Human Force review" October 11, 2024 3.0 Fairly straight forward to use once you get the hang of it, however I wouldn't say it's the most user friendly platform out there. Pros Staff can view their worked hours on the app. Cons Back of house platform looked very outdated in a visual sense. Review Source KS Kate S. Manager, HR Operations Information Technology and Services Used the software for: 1-2 years ### "Great Implementation and Customer Service" May 3, 2022 5.0 Easy to use system, with supportive and responsive implementation and customer service. IntelliHR team works hard for continuous improvement and enhanced features. Pros Dashboard is clean and easy to look at. Workflows have greatly enhanced onboarding for employees and HR team, reducing our manual and time-intensive tasks. Pulses give great snapshots into whatever we like to ask at any time. Very easy to use. Cons No real cons. Enhancements are continuous and looking forward to integration with more and more products. Reason for choosing Humanforce Modern offering, great dashboard, ease of use, customer service Review Source SB Sophie B. P&C Consultant/ Talent Acquisition Marketing and Advertising Used the software for: 2+ years ### "Making hiring more fun! " December 2, 2020 5.0 Fantastic! Of all the ATS systems used over the years, LiveHire balances the user experience with strong functionality and a humanistic approach to hiring. Highly recommend! Pros LiveHire helps to bridge the gap between technology and human connection in what can be a rather impersonal experience when job seeking. The functionality to bulk msg candidates, create simple msg templates, update at speed and communicate 1:1 with talent is exceptional. The ease of integration with other innovative tech such as Xref & Enboarder has been a huge win for the TA team, reducing the steps involved & time to complete the hiring process. The LiveHire support team are always on-hand to resolve platform issues, bugs, updates in an impressive turnaround time. LiveHire work with their customer base when considering new features, updates & builds that help to enhance the experience for both the end user & candidate alike. Cons Only a minor con; losing draft msg when flicking between tabs & screens can be frustrating. More reporting options would be handy should business want to dig into specifics. Review Source Response from Humanforce January 17, 2021 Hi Sophie, Thanks for your fantastic review. As of today we now preserve your draft messages when you flick between tabs on the candidate profile or even if you close the profile and come back to it. Enhancing our reporting and analytics options also remains a top priority so stay tuned for further improvements in this space coming soon. - LiveHire Team MW Michelle W. General Manager Food Production Used the software for: 2+ years ### "Simply rostering" September 21, 2021 5.0 I have saved so much time with payroll using Ento. What used to take me several hours now only takes me an hour each week Pros I find the rostering and timesheets have saved me a lot of time in doing my payroll Cons I have found it difficult to add in penalty rates for weekends and public holidays which means my budget is not correct Review Source BM Bronte M. Manager People & Culture Government Administration Used the software for: 1-2 years ### "Intuitive system and great customer service!" May 5, 2022 4.0 The customer service I have received in all of my dealings with intelliHR have been nothing short of amazing. Whether it's a scheduled quarterly catch up or request for assistance - the team have been great to deal with, friendly, helpful and professional. I really like that the system is continuing to grow and has new features added regularly. It's been exciting to see features that we have enquired about or suggested then coming in to fruition at a late point. Working with a software/company that doesn't just say "No, we can't do that" and instead says "Let's look in to that for you" is such an awesome experience! intelliHR will always look for your "Why" to ascertain what it is exactly that you are trying to achieve - and to see how they can help you achieve it. Pros The system is very intuitive and therefore easy to learn/use. The interface is user friendly, easy to navigate and well though out. It's not "clunky" like some systems I've used in the past - and the self-service tiles are great and so easily accessible! Cons The limitations surrounding some of the reporting functions can be frustrating, but I understand this is something that the intelliHR team are working on. Review Source HG Helene G. National Operations & HR Manager Human Resources Used the software for: Less than 6 months ### "Great product, amazing service" July 19, 2019 5.0 The selling process was enjoyable, clear, friendly and profesional. The handover to our customer success team was seamless, so was the training. Go live day was just another day in the office and this speaks volumes on how smooth the whole process was. Rep in particular is a true professional, very knowledgeable in what he does, a great source of new ideas, and someone who has conspicuous improvement in mid which is great. And he is a lot of fun which is great! But I could probably say the same thing about every single person we have been in touch with so far. Great team, very reactive. Pros The fact that it is cleverly design with end users and HR professionals in mind. It isn't just a nice piece of kit that is clever technologically speaking and looks good. It is actually suited to HR needs, and to the reality of running an HR department within a business. I particularly how the "out of the box" intelliHR forms and workflows are set up but also how we can customize them to make them our own. The people we are in touch with in IntelliHR understand HR AND software. This sounds obvious but I find this is actually quite rare to find. I found most software solutions are often technical tools developed by geeks who don't know the reality of their client's environments. Cons Would be great if we could edit forms once submitted. Reason for choosing Humanforce Seemed more flexible as a product, easier to use and understand straight away by the look of it. They have an HR team that can give you support and give actual HR consultancy service but we have a great HR consultant we love and have used for years. Their HR consultancy is, for me, their point of differnce, and we would not have made use of it so did not feel worth itas much. IntelliHR team was also more approachable, felt like a smaller operation and I felt our views and values around HR and how HR should be ran were very much in line. Your values really show through and this is important to us. Review Source Response from Humanforce July 15, 2022 Hi Helene! Thanks so much for your kind words and insightful feedback. We really appreciate that! Great news - the product features have been improving a lot in recent years so now you are able to edit the forms even after they are published! LP Linda P. Group Manager - People and Culture Hospitality Used the software for: 2+ years ### "User friendly system all in one" August 20, 2020 5.0 As I mentioned before this is the second time I have implemented Time Target in an organisation and I am very passionate about the product and feel that it is user friendly and provides exactly what we need including being able to communicate with our staff as our staff work different hours over so many departments. Pros The easy access and hands on component. Now we have updated to using the Humanforce App this has been a great addition and in particular for our staff. We have a very culture diverse workforce and it has been very easy to train and implement this system to them. I have actually implemented Time Target years ago in an aged care environment and I have seen the product improve immensely. Cons Sometimes the support system through the Help support has been slow. But since I have had Will Barclay providing support to me it has been exceptional. Will has not only prompt with his service support but also very clear on his advice and instructions. Review Source Response from Humanforce April 25, 2021 Hi Linda, Thanks so much for your review! We're sorry to hear you've had trouble in the past with help and support this information helps us to improve our processes and we'll take this feedback on board! Kind regards, Humanforce BW Bryn W. People Ops Manager Hospitality Used the software for: 1-2 years ### "Good but needs updating" October 17, 2024 4.0 Pros Rostering staff looked aesthetically good and easy to follow. Building rosters was quite simple Cons Very slow to load. Often crashed and consumed the computer when it did Review Source CB Celeste B. Store Manager Retail Used the software for: 1-2 years ### "Review of ento from a store manager" August 17, 2021 4.0 It’s very convenient for the management of rostering efficiently for large and small retail teams Pros I like the ease of rostering. Wages calculation and hours. Cons That you can’t clock employees in and out for their breaks Review Source JY JANET Y. Operations and Accounts Facilitator Non-Profit Organization Management Used the software for: 6-12 months ### "Streamline your procedures with ease" August 13, 2020 5.0 Our organisation, has external audits, and having all documentation at the touch of a button is invaluable. The onboarding process is excellent and the inputting of information, is easy as during implementation, the staff at intelliHR helped in the design of our forms and everything flows perfectly. Pros The implementation of the software into our organisation was a very smooth transition due to the excellent support and customer service we received from IntelliHR and no problem was ever to big for them to deal with and overcome The time savings since implementation have been phenomenal . Cons The only downside I have found is the time it takes to input old data into the system. I am transitioning to a paperless HR system so uploading existing staff documents is taking time, but the time saving when starting a new employee will eventually outweigh this. Reason for choosing Humanforce Smart, simple, and effective Review Source LW Lachlan W. Director Education Management Used the software for: 2+ years ### "TT Review" September 14, 2020 5.0 We have undergone substantial growth and change the past 4 years and TT has been able to facilitate this change and helped us integrate with new systems along the way Pros TT is a complex product which is simple to use. It has streamlined our payroll and time management processes exponentially - cutting down the payroll time each fortnight. Cons We have a general lack of understanding of the reporting and analytics of the program and it is not the easiest to self teach. Review Source Response from Humanforce April 25, 2021 Hi Lachlan, Thanks for your review! We just want to make sure you're getting the most out of Humanforce, so if you ever need any help please check out our https://help.humanforce.com/hc/en-au guide! Kind regards, Humanforce SD Sandra D. GM People & Culture Aviation & Aerospace Used the software for: 1-2 years ### "This is a cat " January 8, 2021 5.0 Livehire was an easy sell... software tends to fall into one of two categories, the application is either a dog or a cat. Irrespective of pedigree, dogs require an awful lot of work whereas a cat simply gets on with the business of being a cat. Livehire is a cat and with a little bit of feeding, it just purrs away. Pros User interface and user experience is great, does what it says it does, easy to implement. Cons Nothing. The problem with many applications developers is that they over develop their product to the point that it ceases to be easy to use/implement and is so feature rich that it is hard to figure out where to even start. I like the simplicity and single focus of Livehire. Review Source LH Luke H. Lead Scheduler/Planner Mining & Metals Used the software for: 6-12 months ### "Humanforce" January 26, 2021 4.0 The benefits for our company has been our employees and there leave applications. Our old system we were missing when employees had required leave and this had a snowball effect with providing coverage to our clients, with the new system it is all captured and integrated and we can then plan much easier this way. Pros This software is pretty easy to use, most things are self explanatory. I like the function for our employees when applying for leave. The transition for most of our employees with this new product has been relatively smooth. Would recommended this product to others. Cons No real issues with the product, some of our more senior members struggled at the start using Humanforce but once they were shown they realised the ease of it. Review Source Response from Humanforce April 25, 2021 Hi Luke, Thanks for sharing your review! We're really happy you're finding Humanforce beneficial! We've been working hard on Humanforce Help and Humanforce Academy to help make getting started with Humanforce easier, especially for new users! Kind regards, Humanforce GK Goran K. Human Resources Sports Used the software for: 1-2 years ### "IntelliHR Integration into the Voyager business" September 14, 2020 5.0 All interactions with the IntelliHR team and software have been positive and professional and IntelliHR has assisted our organisation in improving processes such as onboarding and performance reviews so we can continually improve our employees experience with the company Pros The ability to program and develop core people management functions to assist our organisation in striving to become the number 1 employer for coaches in the tennis industry. Cons Document file storage within the system could have greater functionality and use so it could become an organisations primary people management tool Review Source LFF Louise Ferris F. Cheif People Officer Legal Services Used the software for: 2+ years ### "HRIS" February 27, 2020 5.0 Very positive we have both worked hard on developing this product Pros The analytics in the system was extensive and easy to use Cons No Recruitment module and or LMS module and was something I was wanting Reason for choosing Humanforce Relationship Review Source JK Jayde K. Practice Manager Law Practice Used the software for: 6-12 months ### "HR Support" March 15, 2020 5.0 The overall experience with IntelliHR has been great. From the initial contact with \[SENSITIVE CONTENT HIDDEN\] to getting the project across the line - the whole experience has been great. The people at IntelliHR really make a commitment to understanding your business and they then tailor the product to suit your requirements. Pros This software is very easy to use. I have found it to be very helpful with all of the paperwork side of the HR business. The implementation has been amazing with support from \[SENSITIVE CONTENT HIDDEN\] at IntelliHR. He is so great at training and explaining how the system works. Cons Like most software, its only as good as the information you put into it. You have to be fully onboard and 100% committed to make it work. Review Source SA Sarah A. Senior Internal Recruiter Human Resources Used the software for: 6-12 months ### "Extremely satisfied" November 20, 2020 4.0 \[SENSITIVE CONTENT HIDDEN\] has been outstanding, from the start she was so engaging, supportive and understanding through the transition, she listened to my concerns and worked with me from the start to finish. She is very responsive and nothing is too much, \[SENSITIVE CONTENT HIDDEN\] is extremely personable and easy to get along with I will miss working with her. Pros Easy to use and learn, modern looking site, positive feedback from our managers as well. Cons There a very minor things that weren't available compared to other programs I have used but these aren't crucial and most of the time LiveHire were working on upgrading those features and functions Reason for choosing Humanforce I wasn't involved in the decision making process Review Source ES Emily S. Planner Mining & Metals Used the software for: 6-12 months ### "Awesome Product" May 18, 2021 5.0 Great experience, has helped with our rostering system Pros I like the use of information throughout the app and on the web browser Cons The thing i like least is that you have to update the app almost weekly Review Source Response from Humanforce May 20, 2021 Hi Emily, Thanks for leaving us a review! We're so happy to hear you're finding Humanforce useful! We do update our app regularly so that you have access to all the latest features and functionality - but to save the hassle of needing to manually update, check out the auto-update settings in either your Settings (iOS) or Google Play Store. When enabled, these allow the app to update automatically when an update is available. Hope this helps! Kind regards, Humanforce JS Jarrod S. General Manager IT Information Technology and Services Used the software for: Less than 6 months ### "A focus on the experience and professional development of our most important resource" March 13, 2020 5.0 On day one we had more visibility over our workforce than we ever had before. Pros IntelliHR is well designed and has a focus on the experience and professional development of our most important resource. Permissions model that allows easy access control, for example a First Aid role that allows first aid officers to see staff medical conditions and emergency contact details. The simple interface, staff were easily able to onboard themselves and set things up without training. The setup process with IntelliHR was exceptional - fast, responsive, and helpful. Cons The integration with Xero is fairly basic and it has a more focused feature set. Alternatives considered [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Review Source RB Rashmi B. Recruitment consultant Staffing and Recruiting Used the software for: Less than 6 months ### "Recruiter -Candidate Bridge" July 31, 2020 5.0 Easy to use, less time consuming, very clear in-terms of details. increasing bond between candidate - Company, Candidate -Recruiter is the best part, Pros Bridging features of LiveHire between Candidate and Recruiters are best in my view. which gives the candidate a hope that the call from recruiter is not a spam .. also which strengthens the bond between company and candidate. Cons Exploring .. I feel Analytics part must be more clear in-terms of daily activities Review Source Response from Humanforce August 31, 2021 Hi Rashmi, Thanks for your great review. Since you submitted your review we have launched improvements to the LiveHire Analytics Activity dashboards and also an opt in Candidate Pipeline Velocity management solution that enables you to see quick summaries of outstanding daily activities and those you or your team have performed. If you have any further suggestions for improvement feel free to reach out. Thanks, LiveHire Team BW Beth W. Business Intern Mining & Metals Used the software for: 6-12 months ### "IntelliHR review" September 12, 2019 5.0 Overall Experience with IntelliHR has been great, super easy to use as a beginner, customer service has been wonderful, they often reply really quickly. Pros IntelliHR is a user friendly platform, processes are easy to follow, the analytics are really interesting component to see the different statistics of the business. Cons I haven't had any negative experiences with the platform as of yet. Review Source SM Stephen M. GM - Performance & Culture Farming Used the software for: I used a free trial ### "Overall Solid System" August 20, 2020 5.0 Speaking with support 9/10 Using the software 9/10 Lodging tickets and receiving efficient and timely feedback 5/10 Pros Ability to sync through other systems with the use of an API Cons More ability to create own reporting in regards to daily rosters. Would like the ability to customise a daily roster printout to work with the are working in as the main headings. Reason for choosing Humanforce Unknown Review Source Response from Humanforce April 25, 2021 Hi Stephen, Thanks for your review! We've just released a number of new reports in our powerful new Workforce Analytics including a dashboard on all things Rosters! We'll get in touch to make sure you're on the right version to access this. Thanks for your feedback on tickets this information helps us to improve our processes and we'll take this on board! Kind regards, Humanforce JJ Jason J. ICT Administrator Construction Used the software for: 2+ years ### "Excellent support" April 27, 2022 5.0 I was working on establishing Azure SSO with intelliHR. I requested the feature intelliHR didn't have, but they followed up and came up with an interim solution until the permanent solution is ready. It was amazing that they didn't shut me down and came with the interim solution, which enhanced the security and provided greater login experience to the app for our users. Pros They listen to their customers. Working with our account manager and the product manager were smooth and pleasure. Cons Azure SSO only environment cannot be configured. It's on their roadmap though Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.