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Syndigo's Product Experience Management Platform allows retailers, distributors and manufacturers to access all of their product data and digital assets from one single location. With this product suppliers and manufacturers can now be sure all their sales channels have the same rich product information. Through the standardized content, retailers can now consume far more data than ever before. Allowing for a faster speed to market and an expansion of product lines in-store and online.
Provider
Syndigo
Located In
United States
Foundation
1971
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, In Person, Documentation, Webinars
Support
Chat, Email/Help Desk, Knowledge Base
Product Experience Management serves the retail, distribution and manufacturing industries. If you have product content to manage, Edgenet product data management platform can help.
Content Source: Syndigo
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A product’s price can vary greatly based on features needed, support or training required, and customization requests. Some vendors want a chance to talk to you before being ruled out for pricing. When you find a product that fits your needs, you should talk to the vendor to figure out what they can offer.
Syndigo Reviews
Pros
I like the filtering features the best. It is very easy to find the item that I need to perform maintenance on.
You can easily export and import product upload sheets to efficiently fill out information that is needed to publish product. Their customer service is also failrly responsive which is nice.
It is a great platform to store all product information.
Overall we've had great feedback from our users and are really excited about Shotfarm going forward.
Cons
Syndigo Lied During Sales Process / Delivered $0 Value.
That was they are not fishing for two emails and occasionally the email from Shotfarm is fed into their spam folder. Remove duplicates" button in lightbox (identical file name).
Also, if there was a way to remove the "credits" part for those accounts who have prepaid for unlimited downloads, I think that would avoid some confusion on the accounts part.
Rather than having to hover over the actions buttons in the gallery, use a drop down as we've found users don't even realize there are different links there.
"Very powerful Item Management Software"
Overall: Overall, I believe this will be a very easy to use software and ease my item management.
Pros: I like the ease of searching for item records. The search and display is very smooth.
Cons: There could be a more prominent notice that I have a filter in use. That would help me to know to clear the filter.
"Syndigo is good at points, but still needs work"
Overall: A work in progress. I think once they work out some issues they have, it will be a really great tool. I don't see that happening for at least 6-12 months.
Pros: It is a great platform to store all product information. You can easily export and import product upload sheets to efficiently fill out information that is needed to publish product. Their customer service is also failrly responsive which is nice.
Cons: There are several cons, it seems like this is fairly new and they are still working out the kinks. 1, product image uploads are often messed up because they upload direct to the Syndigo default channel. 2, product are often duplicated when trying to publish to several recipients. 3, there isn't good enough feedback when a product isn't being published and "needs review".
"Syndigo Lied During Sales Process / Delivered $0 Value"
Cons: Syndigo is the worst company I have ever dealt with. They lied during the sales process falsifying the amount of vendors which were a match for already using the Syndigo platform. They refuse to refund our payment. Do not waste your money and time on Syndigo.
"Our Main Content Syndication Platform"
Overall: Webcollage is great, we've been with them for a long time now. We have working relationships with a lot of Webcollage account reps that are very positive as well.
Pros: The fact I can create content for a SKU and syndicate it out to various retailer websites is the main selling point of Webcollage's solution.
Cons: The system is slow on occasion, so when i'm editing a group of skus, it can be very cumbersome and time consuming.
"Shotfarm/Timberland"
Overall: Pro's: - streamlining the process of distributing assets to retailers - centralized location - the majority of the site is fairly intuitive, but there are some areas that I think could be more user friendly for those users who aren't "tech savvy" - image resize and conversion - branded website Suggested Features/Modifications (based on feedback from the field, our retailers, and our marketing team): - customized thumbnail image for CSV/excel/pdf files - Add a feature to "attach a file" when sending invitations. i.e. we have a "how to guide" we send out with accounts. Ideally, if there was an option to copy and paste a link into my own email when inviting a new user, that would be easiest for myself and accounts. That was they are not fishing for two emails and occasionally the email from Shotfarm is fed into their spam folder. - "remove duplicates" button in lightbox (identical file name) - Admin/superuser would be very helpful to me in managing users - password resets, capability to see and manage all lightboxes and ensure everything stays clean and consistent across our brand - "export factory" vs "download center" - Marketing team suggested this may be confusing and preferred "download center" because it was more intuitive. Also, if there was a way to remove the "credits" part for those accounts who have prepaid for unlimited downloads, I think that would avoid some confusion on the accounts part. - add the "next page" button on the bottom of the screen like it is at the top right - rather than having to hover over the actions buttons in the gallery, use a drop down as we've found users don't even realize there are different links there. Overall we've had great feedback from our users and are really excited about Shotfarm going forward!
