---
title: "Syndigo Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Syndigo Software - reviews, pricing plans, popular comparisons to other Product Data Management products and more."
source_url: "https://www.capterra.com/p/122137/PCC/"
page_type: "product"
language: "en"
---

# 

 Syndigo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Syndigo

## What is Syndigo?

Syndigo's Product Experience Management Platform allows retailers, distributors and manufacturers to access all of their product data and digital assets from one single location. With this product suppliers and manufacturers can now be sure all their sales channels have the same rich product information. Through the standardized content, retailers can now consume far more data than ever before. Allowing for a faster speed to market and an expansion of product lines in-store and online.

## What is Syndigo used for?

[Content Management](https://www.capterra.com/content-management-software/)[PIM](https://www.capterra.com/pim-software/)[Product Data Management](https://www.capterra.com/product-data-management-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Syndigo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.syndigo.com&name=Syndigo)

## Syndigo Overview

Updated August 2026

AI summary

Syndigo offers cloud-based product data management for small businesses to enterprises, supporting catalog, content, and digital asset management needs. Its features include access controls, version control, collaboration tools, workflow management, and customizable branding, with options for catalog publishing and metadata management. Teams can manage complex product information and digital assets across catalogs and channels from a single platform.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Syndigo

4.2 (11)

VS.

[4.7 (99)](https://www.capterra.com/p/170183/sales-layer/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (11)

Ease Of Use

4.7 (87)

Value For Money

3.9 (7)

Value For Money

4.5 (73)

Customer Service

4.1 (10)

Customer Service

4.8 (81)

## Syndigo alternatives

Highest Rated

[4.8 (129)](https://www.capterra.com/p/10010536/Surpass/reviews/)

Starting price

$55.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (310)](https://www.capterra.com/p/176854/Flipsnack/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[On Page](https://www.capterra.com/p/201357/On-Page/)

[4.6 (87)](https://www.capterra.com/p/201357/On-Page/reviews/)

Starting price

$587.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201357/On-Page/)

[Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,764)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169007/Wix/)

[View all alternatives](https://www.capterra.com/p/122137/PCC/alternatives/)

## FAQs about Syndigo

Overview

### What company size and specific industries is Syndigo built for?

Syndigo is designed for retail, distribution, and manufacturing companies that need to manage product content and product data. It fits organizations in these sectors that handle product information across catalogs, channels, or supply chains, including businesses with complex product data management needs.

Features and Usability

### What are the key features of Syndigo?

Syndigo offers catalog management and product catalog tools, plus content creation, content management, and content publishing options. It also includes digital asset management with an asset library, metadata management, version control, workflow management, and access controls/permissions. Additional features cover nutrition analysis, allergen tracking, FDA compliance, and recipe management.

Getting Started and Support

### What training and onboarding options does Syndigo offer?

Syndigo provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided instruction, webinars provide scheduled group learning, and documentation offers written reference material for self-paced review and feature lookup.

Getting Started and Support

### What customer support options does Syndigo offer?

Syndigo provides Email/Help Desk, a Knowledge Base, and Chat for customer support. These channels give users direct contact, self-service guidance, and faster issue handling when needed. No reviewer feedback is available to describe response speed, helpfulness, or common support frustrations.

## Features

AI summary

Based on 268 Product Data Management reviews

Capterra reviewers highlight these as the top features buyers look for in Product Data Management software:

-   **Data Synchronization** (**58%** of reviewers rated this feature as critical)
-   **Search/Filter** (**54%**)
-   **Content Management** (**49%**)

Syndigo includes **Search/Filter** and **Content Management**, so teams can find product information quickly and keep digital content organized across catalogs and channels. However, it does not offer **Data Synchronization**. Instead, it provides **Document Management** (**49%**), which gives businesses another way to store, manage, and access important product files in one place, helping teams maintain accurate information and support more consistent product data processes.

Search/Filter

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Content Management

2.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Document Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Catalog Management

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

Access Controls/Permissions

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Catalog Creation

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create catalogs of products and/or services

Syndigo 34 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy
- Asset Library: Storage, organization, sharing with tagging/metadata
- Asset Sharing: Share access to files and assets with individuals
- Catalog Creation: Create catalogs of products and/or services
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Content Creation: The ability to create unique content
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Content Publishing Options: Facilitates online authoring and publishing of the content
- Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository
- Digital Asset Management: Manage digital assets
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Documentation Management: Manage product specific documents in a categorized order
- File Conversion: Convert files to a different format
- For Manufacturers: Intended to be used by manufacturers
- Image Editing: Edit, touch up, and convert images for publishing
- Metadata Management: Collect and maintain structured information that describes data or content
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Nutrition Analysis: Scientific process of assessing the types, amount & nutritional content, including calories, vitamins & minerals for food/food products
- Product Catalog: Present a catalog of inventory that customers can view
- Product Lifecycle Management: Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment
- Recipe Management: Store recipes, enable recipe modification, and generate data required for production records
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Text Editing: Edit text as needed
- Version Control: Track revisions and updates made to files and navigate between different versions
- Video Support: Supports various video file formats
- Website Management: Built-in website builder or integration with third-party site
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.0 (9)

4.0

Based on 9 reviews

## Pricing

Value for money

3.9 (7)

### Starting price

Free trial not available

Value for money

3.9 (7)

3.9

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (10)

4.1

Based on 10 reviews

## User reviews

Overall rating

4.2

Based on 11 reviews

Filter by rating

5(5)

4(5)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

MB

Mac B.

BIM

Consumer Goods

### "A Must-Have for brands selling in Retail"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 12, 2025

Would absolutely recommend this product for brands that need to syndicate their product digital assets and retailer assets. Also would set you up better for future expansion into Syndigo's product offering

Pros

We use Syndigo for sharing product assets with our retailers. The software is relatively simple to use, with tons of different modules available for your account as well. We haven't had any issues since launch.

Cons

It is a bit pricey, but that seems to be the norm for these products.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Augustus W.

CEO

Medical Devices

### "Syndigo Lied During Sales Process / Delivered $0 Value"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 18, 2024

Cons

Syndigo is the worst company I have ever dealt with. They lied during the sales process falsifying the amount of vendors which were a match for already using the Syndigo platform. They refuse to refund our payment. Do not waste your money and time on Syndigo.

Alternatives considered

[Akeneo Product Cloud](https://www.capterra.com/p/151863/Akeneo-PIM/)

Reasons for choosing Syndigo

Because Syndigo lied and showed a high vendor match with our vendor list.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Matt R.

front end

Retail

### "Excellent supply chain organization "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 8, 2022

Pros

allows the wegman supplier to send necessary products to order in stores, get new products on the shelf and bring innovative brands.

Cons

some products are not available to get received that vendors want and store needs desire.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

James K.

Web Developer

Marketing and Advertising

### "Syndigo Item Data Management Works Well"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 29, 2019

Overall, I am very, very pleased with this platform.

Pros

I like the filtering features the best. It is very easy to find the item that I need to perform maintenance on.

Cons

The only con I can think of has to do with the workflow. After you make any edit or update, you can SAVE but the next action is a bit hidden. The "publish" link is very small and sort of hidden down in the lower right. That should be a colored button to be more intuitive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Account Manager

Consumer Goods

### "Syndigo is good at points, but still needs work"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

September 30, 2019

A work in progress. I think once they work out some issues they have, it will be a really great tool. I don't see that happening for at least 6-12 months.

Pros

It is a great platform to store all product information. You can easily export and import product upload sheets to efficiently fill out information that is needed to publish product. Their customer service is also failrly responsive which is nice.

Cons

There are several cons, it seems like this is fairly new and they are still working out the kinks. 1, product image uploads are often messed up because they upload direct to the Syndigo default channel. 2, product are often duplicated when trying to publish to several recipients. 3, there isn't good enough feedback when a product isn't being published and "needs review".

Alternatives considered

[Salsify](https://www.capterra.com/p/147254/Salsify/)

Reasons for choosing Syndigo

We use both software's.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Web Developer

Marketing and Advertising

### "Very powerful Item Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 3, 2019

Overall, I believe this will be a very easy to use software and ease my item management.

Pros

I like the ease of searching for item records. The search and display is very smooth.

Cons

There could be a more prominent notice that I have a filter in use. That would help me to know to clear the filter.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Mike P.

E-Marketing Specialist - Amazon and Retail.com

Consumer Electronics

### "Our Main Content Syndication Platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2019

Webcollage is great, we've been with them for a long time now. We have working relationships with a lot of Webcollage account reps that are very positive as well.

Pros

The fact I can create content for a SKU and syndicate it out to various retailer websites is the main selling point of Webcollage's solution.

Cons

The system is slow on occasion, so when i'm editing a group of skus, it can be very cumbersome and time consuming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YI

Yumiko I.

Product Data Management

Automotive

### "Edgenet Product Content Management Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 5, 2018

Pros

If values entered have some errors, they would show error messages right the way with detail descriptions of what part has to be corrected. It saves us a lot of time.

Cons

You have to filter through the searching options to do the multiple part number search, which adds an extra step for people like us who always handle mass products. It would be helpful if we could set a default search option on our own.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

Tim L.

### "Superb Content Syndication"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

November 3, 2016

WebCollage helps give our accounts easily syndicated content as well as interactive product demos. These product demos allow customers to get a clean walk around of our products for a more "hands on" type of feel.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Marscha A.

Marketing

### ":)"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 11, 2013

fast replies on aswers and friendly service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/122137/PCC/reviews/)

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Popular comparisons

[Salsify vs Syndigo](https://www.capterra.com/compare/122137-147254/PCC-vs-Salsify)