# Syndigo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Syndigo the right Product Data Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122137/PCC/reviews --- Syndigo 4.2 (11) [View alternatives](https://www.capterra.com/p/122137/PCC/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 14th, 2026 # Reviews of Syndigo Ease of use 3.5 Customer Service 4.1 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Web Developer Marketing and Advertising Used the software for: Less than 6 months ### "Very powerful Item Management Software" April 3, 2019 5.0 Overall, I believe this will be a very easy to use software and ease my item management. Pros I like the ease of searching for item records. The search and display is very smooth. Cons There could be a more prominent notice that I have a filter in use. That would help me to know to clear the filter. Review Source MB Mac B. BIM Consumer Goods Used the software for: 6-12 months ### "A Must-Have for brands selling in Retail" February 12, 2025 4.0 Would absolutely recommend this product for brands that need to syndicate their product digital assets and retailer assets. Also would set you up better for future expansion into Syndigo's product offering Pros We use Syndigo for sharing product assets with our retailers. The software is relatively simple to use, with tons of different modules available for your account as well. We haven't had any issues since launch. Cons It is a bit pricey, but that seems to be the norm for these products. Review Source AW Augustus W. CEO Medical Devices Used the software for: 1-2 years ### "Syndigo Lied During Sales Process / Delivered $0 Value" July 18, 2024 1.0 Cons Syndigo is the worst company I have ever dealt with. They lied during the sales process falsifying the amount of vendors which were a match for already using the Syndigo platform. They refuse to refund our payment. Do not waste your money and time on Syndigo. Alternatives considered [Akeneo Product Cloud](https://www.capterra.com/p/151863/Akeneo-PIM/) Reason for choosing Syndigo Because Syndigo lied and showed a high vendor match with our vendor list. Review Source VR Verified Reviewer Account Manager Consumer Goods Used the software for: 6-12 months ### "Syndigo is good at points, but still needs work" September 30, 2019 4.0 A work in progress. I think once they work out some issues they have, it will be a really great tool. I don't see that happening for at least 6-12 months. Pros It is a great platform to store all product information. You can easily export and import product upload sheets to efficiently fill out information that is needed to publish product. Their customer service is also failrly responsive which is nice. Cons There are several cons, it seems like this is fairly new and they are still working out the kinks. 1, product image uploads are often messed up because they upload direct to the Syndigo default channel. 2, product are often duplicated when trying to publish to several recipients. 3, there isn't good enough feedback when a product isn't being published and "needs review". Alternatives considered [Salsify](https://www.capterra.com/p/147254/Salsify/) Reason for choosing Syndigo We use both software's. Review Source MP Mike P. E-Marketing Specialist - Amazon and Retail.com Consumer Electronics Used the software for: 2+ years ### "Our Main Content Syndication Platform" January 16, 2019 4.0 Webcollage is great, we've been with them for a long time now. We have working relationships with a lot of Webcollage account reps that are very positive as well. Pros The fact I can create content for a SKU and syndicate it out to various retailer websites is the main selling point of Webcollage's solution. Cons The system is slow on occasion, so when i'm editing a group of skus, it can be very cumbersome and time consuming. Review Source DG Dan G. Used the software for: ### "Shotfarm/Timberland" October 10, 2013 5.0 Pro's: - streamlining the process of distributing assets to retailers - centralized location - the majority of the site is fairly intuitive, but there are some areas that I think could be more user friendly for those users who aren't "tech savvy" - image resize and conversion - branded website Suggested Features/Modifications (based on feedback from the field, our retailers, and our marketing team): - customized thumbnail image for CSV/excel/pdf files - Add a feature to "attach a file" when sending invitations. i.e. we have a "how to guide" we send out with accounts. Ideally, if there was an option to copy and paste a link into my own email when inviting a new user, that would be easiest for myself and accounts. That was they are not fishing for two emails and occasionally the email from Shotfarm is fed into their spam folder. - "remove duplicates" button in lightbox (identical file name) - Admin/superuser would be very helpful to me in managing users - password resets, capability to see and manage all lightboxes and ensure everything stays clean and consistent across our brand - "export factory" vs "download center" - Marketing team suggested this may be confusing and preferred "download center" because it was more intuitive. Also, if there was a way to remove the "credits" part for those accounts who have prepaid for unlimited downloads, I think that would avoid some confusion on the accounts part. - add the "next page" button on the bottom of the screen like it is at the top right - rather than having to hover over the actions buttons in the gallery, use a drop down as we've found users don't even realize there are different links there. Overall we've had great feedback from our users and are really excited about Shotfarm going forward! Review Source James K. Web Developer Marketing and Advertising Used the software for: 1-2 years ### "Syndigo Item Data Management Works Well" October 29, 2019 5.0 Overall, I am very, very pleased with this platform. Pros I like the filtering features the best. It is very easy to find the item that I need to perform maintenance on. Cons The only con I can think of has to do with the workflow. After you make any edit or update, you can SAVE but the next action is a bit hidden. The "publish" link is very small and sort of hidden down in the lower right. That should be a colored button to be more intuitive. Review Source YI Yumiko I. Product Data Management Automotive Used the software for: 1-2 years ### "Edgenet Product Content Management Review" December 5, 2018 4.0 Pros If values entered have some errors, they would show error messages right the way with detail descriptions of what part has to be corrected. It saves us a lot of time. Cons You have to filter through the searching options to do the multiple part number search, which adds an extra step for people like us who always handle mass products. It would be helpful if we could set a default search option on our own. Review Source MR Matt R. front end Retail Used the software for: 2+ years ### "Excellent supply chain organization " April 8, 2022 5.0 Pros allows the wegman supplier to send necessary products to order in stores, get new products on the shelf and bring innovative brands. Cons some products are not available to get received that vendors want and store needs desire. Review Source TL Tim L. Used the software for: ### "Superb Content Syndication" November 3, 2016 5.0 WebCollage helps give our accounts easily syndicated content as well as interactive product demos. These product demos allow customers to get a clean walk around of our products for a more "hands on" type of feel. Review Source MA Marscha A. Marketing Used the software for: ### ":)" October 11, 2013 4.0 fast replies on aswers and friendly service Review Source Similar Products Featured