Who Uses This Software?

Associations, corporations, third-party event planning firms


Average Ratings

21 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • EventMobi
  • www.eventmobi.com
  • Founded 2009
  • Canada

About EventMobi

EventMobi is the trusted event experience platform for over 10,000 event planners in 72 countries. With a fully customizable mobile app, built-in audience response, networking, gamification, registration and reporting tools, EventMobi allows you to engage your attendees like never before. EventMobi has reached over 10,000,000 attendees worldwide. Request a demo or start a free trial to see why EventMobi is the event experience platform of choice for planners worldwide.


EventMobi Features

  • Abstract Management
  • Attendee Management
  • Badge Management
  • Catering Management
  • Client Management
  • Registration Management
  • Social Promotion
  • Space / Room Setup
  • Speaker Management
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback

EventMobi Reviews Recently Reviewed!


1st year using the APP for our conference. Big Success! Hopefully will have more use in 2019.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As this was our first year we did not get complete "buy in" by attendees but the ones that did use liked the ability to evaluate the workshops online, have their personal schedule with locations and maps at their fingertips and be able to follow along with the presenters as the ppt presentations were also available on the APP. Live Polls was also a big hit especially during our plenary presentations - once people got the hang of it - it almost became a game to vote for the questions! Overall the APP was very user friendly, well organized with lots of information available to the attendees. Love that at the end of the day I could easily create a report to review evaluations - no need to hire someone to input all the eval data from hundreds of paper evals!!!! I did not use all the features this year but plan to use more in 2019.

Cons: It was very labour intensive to input all the attendee schedule information as we did not link our registration with the APP - I have since talked to Eventmobi and I will do things a little different next year to make it easier on me. Also, each time I imported the agenda spreadsheet attendees profiles were lost - Eventmobi has since fixed this issue. Impressed that they take feedback seriously and strive for Continuous Quality Improvement.

Overall: Saved money and trees as did not have to print as many conference packages. Ability to push out messages with any last minute changes to the attendees. All conference information at your fingertips i.e. maps, agenda, power point presentations, speaker profiles, exhibitor info etc.

Vendor Response

by EventMobi on June 18, 2018

Jennifer, thank you for this incredibly thorough review! We really appreciate your insights. Best, -Jillian Wood, Customer Marketing @ Eventmobi

Event Mobi was easy the first year, and easier and easier to use each year of our conference.

Jun 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The template format made it easy to plug n'play from our old paper conference guide to the app. The preparation is now super easy. The push notifications keep people up to date with on-site announcements (this is our favorite part about it).

Cons: We are a non-profit and our conference isn't designed to be a money maker. We no longer need customer service for the set-up, so the price seems like a lot for something that is a template that is just copied each year of our conference. The rationale is that we would get sponsors to pay for the app through advertising, but we don't do that. It probably isn't a bad price compared to competitors, it's that the whole industry seems to have a higher price tag that I think it is worth. Websites are no mobile friendly.

Overall: Inform participants about the conference with ease. Less prep time than making paper guides. Less waste.

Vendor Response

by EventMobi on June 18, 2018

Thank you for your feedback, Matt. We really appreciate you sharing your insights with others. Best, -Jillian Wood, Customer Marketing @ EventMobi

Capterra-loader

I have used EventMobi on several occasions and love it for its ease of use for us and the attendees!

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use for both us and our attendees, easy to customize it to make it "our app".
Love the gamification - gets everyone engaged. Ability to include all the information and reduce our costs on printing and shipping. Instant updates and messages can be sent.

I love that you can make changes instantly - whether on your own, or with assistance from customer support. The follow up is always excellence, whenever I have had questions.

Cons: Would love the ability to have bilingual sites -so that all info from both french and english apps can be downloaded together.
Also would like the ability to share more than 1 photo at a time - some sort of area or link that we can give attendees so they could post their pictures.

Overall: easy to use
all info in one place
captures all the info that we need for our events

Vendor Response

by EventMobi on June 14, 2018

Thank you for sharing your feedback with us Diane. We truly appreciate it! Those are excellent suggestions, which I will share with our product team so they can plan accordingly. -Jillian W., Customer Marketing Manager

Capterra-loader

Great features located on one user friendly platform + amazing customer support team!

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Incredibly easy to use on both ends (user and organizer). Love that our attendees are able to use one platform for everything onsite - viewing the agenda & presentations, live polling, Q&A, and session evaluations just to name a few.

Cons: Wish we had the ability to add in our own custom fields within the agenda/session descriptions and hope there might be an easier way to pin exhibitor map locations in the future. Looking forward to seeing whats to come for EventMobi!

Vendor Response

by EventMobi on June 18, 2018

Thank you for your review, Laine! I will share your feedback with our product team. Much appreciated! -Jillian Wood, Customer Marketing @ EventMobi

Excellent product. Very happy with our experience over the past few years.

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We switched to Eventmobi from another product and it was like night and day. Everything about their product is set up with the user in mind. Uploading graphics, agendas and customizing the modules is very easy to do as an admin. Their customer support is also very responsive and helpful.

Cons: We'd prefer that the attendee list be sorted alphabetically by last name instead of first. Most of our attendees know each other by last name.

Vendor Response

by EventMobi on June 14, 2018

Thank you for writing a review. We're glad you enjoyed the platform! We are working to improve attendee sorting, and should have more capabilities/flexibility in the near future. Thanks again for your feedback! Best, -Jillian W., Customer Marketing Manager

Using EventMobi helped take our sales meeting to a new level with it's easy to use features!

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Between the platform's ease of use and responsive customer service, we had a seamless event app integrated into our meeting. Our team enjoyed how quickly the updates pushed through the app and how easy it was to poll our audiences. We were able to gather critical feedback throughout the meeting as the event progressed. Set up is a snap once you go through the process once and is flexible for last minute updates.

Cons: Even though the software was super easy to use, sometimes modules became a little confusing. A lot of trial and error is needed for first-time users.

Overall: It provided a nice level of sophistication that our users were not expecting from a manufacturing company. It tied together our company's focus on technology and connectivity to our marketing activities and meetings.

Vendor Response

by EventMobi on June 18, 2018

Thank you for your feedback! I will share your module suggestion with our product team. -Jillian Wood, Customer Marketing @ EventMobi

Capterra-loader

No major complaints from this 4 time repeat user

Jun 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has multiple functions, is easy to set up, looks attractive, and easy and convenient for the end user at a reasonable price for a nonprofit.

Cons: There are still some areas that could be better streamlined to save time, you can't pull in a social media feed, and the gamification component could use some greater variety.

Overall: Decrease paper, easy updates and announcements to conference attendees, live polling and gamification.

Vendor Response

by EventMobi on June 18, 2018

Hey Kathy, thank you so much for writing a review! We really appreciate it as a repeat user. I will give your feedback to our product team so we can make improvements based on your suggestions. Best, -Jillian Wood, Customer Marketing @ EventMobi

Using EventMobi is easy and seamless. It's easy to set up events and update when necessary.

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have control of the information and I'm able to pre-populate communications for my attendees. It was my first time using the gamification option, the feature did exactly what it was suppose to do, give attendees an opportunity to network and move about the event with ease.

Cons: Unfortunately, I don't have any cons about this software, as it's a great resource for both small and large events.

Vendor Response

by EventMobi on June 14, 2018

Thank you for writing a review. We're glad you enjoyed the platform and had such a successful event! Best, -Jillian W., Customer Marketing Manager

APP is user friendly and easy to build

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to develop it to suit our individual needs. Very little training or expertise is required to input data and manage the APP.

Cons: Changes need to be saved every time one is made, results in me having to make multiple attempts because I forget to save. Perhaps a save change prompt if more than just me experience this.

Overall: Cost savings on printed material. Allowed for interaction and anonymous speaker questions.

Vendor Response

by EventMobi on June 18, 2018

Thanks for your review, Jim! I will share your suggestion on the prompt with our product team. We really appreciate your feedback! Best, -Jillian Wood, Customer Marketing @ EventMobi

My first experience with EventMobi was awesome!

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software was user friendly for me as the administrator and for our conference attendees. The software was intuitive and didn't take long for me to figure out as a first time user.

Cons: The one and only complaint that I received about the software was the fact that when using the app from an IPad, the user could only see it in portrait view - which made typing notes difficult for those attendees who had a keyboard on their IPad.

Overall: Using this software saved me time. It helped me be efficient and not need to send several reminder emails to my conference attendees. Everything they needed was available in the app.

Vendor Response

by EventMobi on June 18, 2018

Thank you for your review, Amy! I will share your users' feedback with our product team. That is a unique use case! Much appreciated, -Jillian Wood, Customer Marketing @ EventMobi

Great app, easy to work with, it looks great; customer service is wonderful. Fair pricing!

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service and the development department are always open to suggestions. You get an account rep. You're talking to actual people. They're very responsive on chat and by email or phone.

Cons: The app is focused on larger events. I wish they would come up with features for one day events of approximately 120 participants. For example the possibility of multiple games/games linked to certain sessions. The possibility of copying an app. Not the content but the formatting... images/color scheme etc.

Overall: Audience engagement, paperless events, great app

Vendor Response

by EventMobi on June 14, 2018

Thank you for sharing your feedback Natalie! We're glad you enjoyed our customer service. I will share your feedback with our team. Thanks again! -Jillian W., Customer Marketing Manager

Capterra-loader

Excellent app for conference organizers!

Jun 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Eventmobi makes planning your event or conference very straightforward. Basic templates are easy to manipulate and app is feature rich. Integration with registration and feedback reduced a tremendous amount manual data entry. The communication tools were also great - just upload a contact list and send out mailings in a few clicks. Afterwards you can monitor how well your email did with opened, clicked and registered stats. This app can literally take the place of an event coordination team.

EventMobi support was excellent. Every question we asked usually answered within hours - even on week-ends.

Cons: We were unable to customize the ticket receipts (probably possible) to include all the details required for reimbursement. So we had to generate manual receipts for some attendees.

Vendor Response

by EventMobi on June 19, 2018

Thank you for writing this review, Adam! We appreciate your feedback and I'll share your receipt idea with the product team. Best, -Jillian Wood, Customer Marketing @ EventMobi

Global Partner Conference

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The personalized itineraries. Everyone loved it! I also loved the polling aspect of it. We used this for certain sessions, and it went over really well.

Cons: I don't think there was anything I didn't like about the software. It was very easy to use, and everyone loved it.

Overall: Great personalized itineraries for everyone, and alerts that reminded everyone of certain things (ie. where they had to be, dinner updates, etc).

Vendor Response

by EventMobi on June 18, 2018

Thank you for your review, Shannon. We really appreciate your sharing your experience with others! Best, -Jillian Wood, Customer Marketing @ EventMobi

Great event app - easy to use

Jun 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy and modular CMS handling
- possibility to create the design
- Gamification
- real-time polls, feedback

Cons: - that it is a onetime agreement/ a contract for one event

Overall: Eventmobi was used for an annual top leadership conference with 140 participants. It was the first time to use an event app within this audience. Experience has been great, especially regarding the CMS which is easy to use, the gamification possibilities, polls & feedback.

Recommendations to other buyers: n/a

Nice features, very easy and intuitive CMS

Jun 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Content Management rather easy and efficient, even for less experienced users. Ask a question to speakers, document sharing, map integration are my favourite features.

Cons: Gamification feature requires a lot of preparation and is rather complicated. No reward system for shared comments or picutres.

Overall: A digital companion for events and lectures from small to big size.

Vendor Response

by EventMobi on June 14, 2018

Christoph thank you for sharing your experience with others on Capterra! We really appreciate it. I will share your feedback with our product team so they can prioritize new gamification features. Thank you, -Jillian W., Customer Marketing Manager

Great Experience with Eventmobi App

Mar 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I just need you to figure out how you can create your logo in high resolution so when I want to create my Mobile App Sign (24x36") it does not look like pixels and out of order. Customer service was not able to help me with this.

Thanks
Neda

Vendor Response

by EventMobi on March 14, 2016

Hi Neda, We're delighted to hear that you had a great experience! We're glad we could assist you in delivering a fantastic event experience and it was a pleasure to work with you. I'm sorry to hear about your issue with the graphic - we certainly should have been able to assist you with that and I'm talking to the team to ensure we don't run into that issue again. We're looking forward to working with you again! :) Regards, Henry Hayes Support Manager

Awesome product and great people to work with.

Mar 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This was our first attempt at having an app for our annual customer meeting. We were looking for something that could deliver a good product at reasonable price (less than 100 attendees). Gabriello was great to work with to understand what our needs and price point were. Throughout the process, their customer support was very responsive and helped with any questions I had. I would definitely recommend them and will use in the future.

Vendor Response

by EventMobi on March 08, 2016

Hi Tina, Thanks so much for your review! It was a pleasure working with you and we're glad we were able to assist in delivering a successful event for your attendees. Looking forward to working with you again in the future! Regards, Henry Hayes Support Manager

The timely and responsive customer service offered by the EventMobi team was outstanding!

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customizable, dynamic and professional looking quality of the EventMobi platform made the final product look and feel responsive to the needs of our conference presenters, attendees and planning committee. I was new to EventMobi and I'd characterize myself as a novice event app user, in this regard. That said, it was easy to use, intuitive and I felt highly supported throughout the entire experience.

Cons: There's nothing I like "least" about the software but I was looking for features that are slated for future development. For instance, further options within surveys and polls responses. I look forward to seeing what's next on the horizon for EventMobi!

Vendor Response

by EventMobi on June 14, 2018

Thanks for sharing your experience with EventMobi with others Amanda! We really appreciate it. We look forward to sharing future product updates with you.

I did enjoy the EventMobi experience - great support team!

Jun 11, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Live Display, Support Team, built in registration system, aesthetics, branding options, app interface

Cons: Not being able to set overall event time, glitches like outgoing email not personalizing (support team did eventually solve it), formatting of notifications (luckily know a bit of html), having to re-write notifications every time

Overall: It definitely supported our event well. I really liked the survey options that were able to capture data from the event

Vendor Response

by EventMobi on June 14, 2018

Thank you for sharing your feedback with us. Glad you enjoyed our support team! We are working on making notification improvements, but I will share your notes with our product team. Thanks again! -Jillian W., Customer Marketing Manager

App building was easy and helpful

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I liked that I could customize what I wanted on the app and only pay for the items that I wanted to use.

Cons: The price was high (although good in comparison), but for an older event crowd, I don't think it was used enough for the price.

Feb 09, 2018
4/5
Overall