--- title: "Xerox DocuShare Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Xerox DocuShare Software - reviews, pricing plans, popular comparisons to other Enterprise Content Management products and more." source_url: "https://www.capterra.com/p/122153/DocuShare/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Xerox DocuShare Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Xerox DocuShare ## What is Xerox DocuShare? Xerox DocuShare Intelligent Document Management Solutions provide a range of flexible and scalable options designed to meet the diverse content management needs of organizations across all sizes and industries. By utilizing advanced AI, DocuShare improves the way businesses capture, classify, and retrieve information. With features like intelligent automation, advanced search capabilities, and seamless integration, DocuShare supports digital transformation efforts and hybrid work strategies. Whether deployed in the cloud or on-premises, DocuShare solutions enable companies to digitize, organize, and automate document-centric processes, ultimately enhancing efficiency and collaboration. From small teams aiming to streamline their daily workflows to larger enterprises managing complex, high-volume content environments, DocuShare helps organizations reduce operational friction and fully realize the value of their information assets. ## What is Xerox DocuShare used for? [Document Management](https://www.capterra.com/document-management-software/)[Enterprise Content Management](https://www.capterra.com/enterprise-content-management-software/)[Content Management](https://www.capterra.com/content-management-software/) Top alternative Featured Overall rating Based on 44 user reviews Reviews sentiment Positive 77% Neutral 20% Negative 2% Starting price $220 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Xerox DocuShare?[Manage this product listing](https://www.g2.com/products/docushare/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Xerox DocuShare 4.3 (44) VS. [4.8 (187)](https://www.capterra.com/p/153712/ContractSafe/reviews/) Starting Price $220 Flat Rate, Per Month Starting Price $450 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (44) Ease Of Use 4.9 (276) Value For Money 3.9 (35) Value For Money 4.8 (232) Customer Service 3.9 (33) Customer Service 4.9 (236) ## Xerox DocuShare alternatives [4.5 (145)](https://www.capterra.com/p/161845/Square-9/reviews/) Starting price $68.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (76)](https://www.capterra.com/p/146864/Vitrium/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (310)](https://www.capterra.com/p/176854/Flipsnack/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Xerox DocuShare Overview ### Which roles and teams benefit most from Xerox DocuShare? Xerox DocuShare is most used by administrative staff, client support teams, finance professionals, and operations leaders who manage large volumes of documents. They rely on it to centralize records, streamline approvals, organize client or internal files, and improve access control, collaboration, and compliance across everyday business workflows. Answer based on 43 reviews Overview ### What company size and specific industries is Xerox DocuShare built for? Xerox DocuShare is designed for SMBs through large enterprises across industries that need secure, scalable tools to digitize, manage, and automate document workflows and content. It fits organizations handling high volumes of documents and looking for AI-assisted efficiency in content management. Features and Usability ### What are the key features of Xerox DocuShare? Xerox DocuShare offers document management, content management, and secure document storage, along with access controls/permissions, version control, and audit trail features. It also includes workflow management, approval process control, electronic forms and signature, OCR, full text search, metadata management, and reporting/analytics for information governance. Integrations ### Which third-party tools and platforms does Xerox DocuShare integrate with? Xerox DocuShare integrates with Docusign, Microsoft 365, and QuickBooks Online. These integrations cover electronic signatures, productivity software, and accounting workflows, giving the platform a focused set of connections for document handling and business processes. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Xerox DocuShare offer? Xerox DocuShare provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars share scheduled product information, documentation offers written reference material, and videos provide visual learning at any time. Answer based on 1 reviews Getting Started and Support ### What customer support options does Xerox DocuShare offer? Xerox DocuShare provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. No reviewer feedback on support is available here, so user experience details such as response times, helpfulness, or common frustrations cannot be described from the catalog data. Ease of use ### Is Xerox DocuShare easy to use? Xerox DocuShare feels easy to learn for many teams, with an intuitive layout, document sharing, and basic navigation that new users pick up quickly. Office staff and business users like the organized interface and remote access, though some mention dated design, slower performance, mobile frustrations, and harder troubleshooting when issues appear. Answer based on 12 reviews ## Features AI summary Based on 370 Enterprise Content Management reviews Capterra data shows that buyers of enterprise content management software rank the following features as their top priorities: - **Secure Data Storage** (**58%** of reviewers rated this feature as critical) - **Document Management** (**53%**) - **Access Controls/Permissions** (**55%**) Xerox DocuShare supports all three features that reviewers rate most highly: **Secure Data Storage**, **Document Management**, and **Access Controls/Permissions**. Together, these capabilities help businesses protect sensitive files, organize and manage documents more efficiently, and control who can view or edit content, allowing teams to work with greater security, consistency, and oversight. Document Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Collaboration Tools 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Drag & Drop 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Archiving & Retention 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Document Capture 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Scan, move or upload electronic files within the software's repository Document Storage 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Xerox DocuShare 65 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Expiration Management: Set rules for access to expire based on fixed dates, time elapsed, number of views, number of downloads etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Publishing Options: Facilitates online authoring and publishing of the content - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Editing: Makes changes to document features such as text, fonts, formatting, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - File Conversion: Convert files to a different format - File Management: Create, save, and store files - File Recovery: Recover lost, deleted, or damaged files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Filtering: Find & retrieve relevant data or documents - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Image Editing: Edit, touch up, and convert images for publishing - Indexing: Compile and organize data into specific metrics - Information Governance: Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. - Metadata Extraction: Retrieval of embedded metadata that is present within a file - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (44) 4.2 Based on 44 reviews ## Pricing Value for money 3.9 (35) Free Trial Xerox DocuShare Go $220.00 Flat Rate,Per Month Value for money 3.9 (35) 3.9 Based on 35 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (33) 3.9 Based on 33 reviews ## User reviews Overall rating 4.3 Based on 44 reviews Filter by rating 5(26) 4(8) 3(9) 2(0) 1(1) Mentioned topic Sorted by most recent GM Gabriel M. Licensed Insurance Sales Agent Insurance ### "Docushare by Xerox " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 28, 2024 Pros Docushare simplifies the sharing of documents Cons no cons in regards to docushare and it's software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Writer Consumer Goods ### "Enterprise Content Management Made Simple " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 27, 2024 Pros DocuShare has an intuitive and mobile-friendly UI that is easily-customizable. The cloud-sharing platform makes it easy to access files, while ensuring that all of my team members have access to the information they need most and can work collaboratively. Cons The subscription process isn't very simple. To purchase a plan, you must contact your Xerox representative or partner, which is an extra step. The plans are also very expensive and usually reserved for enterprises rather than small businesses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Marco L. Direttore Bar Food & Beverages ### "Molto valido, consigliato" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 30, 2023 Pros Ho apprezzato la facilità d'utilizzo e le molte funzionalità offerte ad un costo ragionevole Cons La versione di prova è giustamente limitata ed è difficile rendersi conto di quanto offerto Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Almudena C. Especialista comercial Hospital & Health Care ### "DocuShre consigue hacer fáciil toda la gestión documental de tu empresa" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 22, 2023 DocuShare te ayudara con toda las gestión documental de tu empresa automatizando procesos repetitivos y el acceso en remoto a toda tu documentación. Pros DocuShare nos permite acceder a toda nuestra documentación desde cualquier sitio sin necesidad de desplazarnos a la oficina. Su interfaz es super intuitiva y aprender a usarlo es muy sencillo, con una breve formación los usuarios ya pueden comenzar a usarlo. Además se intrega con gran cantidad de herramientas empresariales como ERP's, CRM's, gestión de correos, etc.Personalizable, lo que permite adaptarlo a las necesidades particulares de cada empresa Cons No es la solución más económica para la gestión documental, por lo que es posible que pequeñas empresas no puedan adoptarlo. Aunque es posible integrarlo con múltiples sistemas empresariales, en ocasiones estás integraciones son complicadas siendo necesarios recursos, tiempo y en ocasiones nuevos desembolsos económicos. Switched from [onPhase](https://www.capterra.com/p/125393/DocuPhase/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Meheza N. commercial agent Medical Devices ### "good to use for enterprise content management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 February 20, 2023 Xerox DocuShare is a cloud-based document management system that lets you view, manage, and collaborate securely on business documents and files anytime and anywhere. From your smartphone, tablet, or computer, it's easy to capture and share documents, get organized, and stay productive. Pros I was surprised and impressed by the search engine of this platform. It is really fast and easy to use. It comes up with all the files and even what you could not imagine. Cons I have nothing to reproach to this tool for now Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Armando I. Networking Manager Computer Networking ### "Enterprise Document Managment." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 22, 2022 With Docushare I was able to make inventories of documents and then digitize them directly from the scanner to place them in their finsl folder. The digitization flow was effective and fast. Pros What I liked most about Docushare was its well-organized and intuitive design for the end user. Integrations with other high production tools and scanners. A corporate production software. Cons What I didn't like was when it came to customizing the tool, new modules are hard to come by. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Benjamin P. Anesthesiologist Hospital & Health Care ### "Works well but expensive " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 November 4, 2021 Pros The application works well and has some very nice features making collaboration and document sharing easy. Cons Seems expensive when compared to other similar applications out. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) [CamScanner](https://www.capterra.com/p/210426/CamScanner/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KJ Kay J. Associate Broadcast Media ### "Easy and Fast Way to Share out Documents" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 June 29, 2021 It's a very lightweight software and it's super easy to use. Pros Docushare makes it easy to send pdfs and keep track of them. .It offers very strong list of features at an affordable price. Cons It's a little slow at times and opening a large number of files is very difficult. I wish there was a search hisory train so access files easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Andrew H. Acquisition Corps Officer Military ### "Old and Slow Technology" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 25, 2020 It is a great program when it works. But, when it doesn't work, it is really difficult to fix. Pros It is a great idea, scan and send hard copy documents over the internet from your multi-function printer. And it is very easy to use if you require a few documents at a time. The best feature is that you can password or PIN protect your sensitive documents as you send them. Cons Although the idea is great, practice is limited. There are severe page restrictions on what can be sent at a time. It is a lengthy process to scan multi-page documents having to wait for batches before you to send first. And it may be the machine that I used the software from, but, it seemed we needed to call the repair man every other week to fix issues with trying to sending documents. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EN Edward N. Sr. Director, Development Machinery ### "Docushare, long term view" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 15, 2019 It has been a reliable way to store and reference documents. Pros We have used it for almost 20 years now, starting in 2000. We keep many research and techinical documents in it. It has stood the test of time. Cons We are still using version 6, so it is old fashioned, but still works. The Windows file explorer integration is slow and not completely reliable. I do not use the windows file explorer integration any more and exclusively use the web browser interface. Reasons for choosing Xerox DocuShare Other branches of the company want to move to Sharepoint. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/122153/DocuShare/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.