# Xerox DocuShare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Xerox DocuShare the right Enterprise Content Management solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122153/DocuShare/reviews --- Xerox DocuShare 4.3 (44) [View alternatives](https://www.capterra.com/p/122153/DocuShare/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Xerox DocuShare Ease of use 4.1 Customer Service 3.9 ## Pros and Cons in Reviews Jaden T WriterConsumer Goods, 2 - 10 employeesUsed the software for: I used a free trial. “DocuShare has an intuitive and mobile-friendly UI that is easily-customizable.“ May 27, 2024 AH Andrew H Acquisition Corps OfficerMilitary, 10,001+ employeesUsed the software for: More than 2 years. “The best feature is that you can password or PIN protect your sensitive documents as you send them.“ September 25, 2020 ## Showing most helpful reviews Showing 1-25 of 44 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Armando I. Networking Manager Computer Networking Used the software for: 1-2 years ### "Enterprise Document Managment." January 22, 2022 4.0 With Docushare I was able to make inventories of documents and then digitize them directly from the scanner to place them in their finsl folder. The digitization flow was effective and fast. Pros What I liked most about Docushare was its well-organized and intuitive design for the end user. Integrations with other high production tools and scanners. A corporate production software. Cons What I didn't like was when it came to customizing the tool, new modules are hard to come by. Review Source VR Verified Reviewer Writer Consumer Goods Used the software for: I used a free trial ### "Enterprise Content Management Made Simple " May 27, 2024 5.0 Pros DocuShare has an intuitive and mobile-friendly UI that is easily-customizable. The cloud-sharing platform makes it easy to access files, while ensuring that all of my team members have access to the information they need most and can work collaboratively. Cons The subscription process isn't very simple. To purchase a plan, you must contact your Xerox representative or partner, which is an extra step. The plans are also very expensive and usually reserved for enterprises rather than small businesses. Review Source JO Jamison O. support Information Services Used the software for: 2+ years ### "I use docushare on an every day basis as part of my job role. When the system is working it is grea" March 8, 2018 3.0 It is easy to use, just needs to be polished / updated a little bit to be current with the times. Pros Pros: The storage and its shared, uploading is not too bad, though does take extra steps. Being able to click on the document and open it, and update the status of items. It is organized based on the catagory. Cons Cons: Audit trail is not as easy to use, When an item posts it should list the date posted, not the day you are looking at it as you need to select an additional tool to check posting dates. Review Source Ben L. Head of development Used the software for: 2+ years ### "Cost effective, powerful document management" January 23, 2018 5.0 Pros DocuShare is a cost effective, yet powerful Document Management System (DMS) which allows large levels of customisation and a large level of scalability. The user interface, although slightly dated, is functional, allowing a high level of ease of use for inexperienced users and power users. The built in workflow is effective, although simple, and can be expanded with enterprise workflow options to allow for far more complex BI solutions. Cons Although DocuShare is highly customisable, professional help is best sought to get the most out of it. Review Source Neisha P. Marketing Administrative Assistant Higher Education Used the software for: 2+ years ### "Docushare Your Documents " November 20, 2018 5.0 I like the ease of scanning documents, i wish it had more features. Pros I love how I can scan all paper documents into pdfs with ease. Cons I think the process of converting documents can be shortened. It would be nice if all the emails it generates didn't look the same, maybe show an image. Review Source Meheza N. commercial agent Medical Devices Used the software for: 1-2 years ### "good to use for enterprise content management" February 20, 2023 5.0 Xerox DocuShare is a cloud-based document management system that lets you view, manage, and collaborate securely on business documents and files anytime and anywhere. From your smartphone, tablet, or computer, it's easy to capture and share documents, get organized, and stay productive. Pros I was surprised and impressed by the search engine of this platform. It is really fast and easy to use. It comes up with all the files and even what you could not imagine. Cons I have nothing to reproach to this tool for now Review Source VR Verified Reviewer IT Support Logistics and Supply Chain Used the software for: 2+ years ### "Great Dynamic Product for Document Management" November 7, 2019 5.0 Pros Flexibility, dynamic interface and customization Cons I like all the features overall however wished having the support could be less costly. Review Source VR Verified Reviewer Audit Associate Accounting Used the software for: 2+ years ### "DocuShare is great for efficient electronic sharing." October 3, 2018 5.0 This has helped our business tremendously. Pros This product is incredibly user-friendly and the fact that you can share so many documents with literally anyone makes this a must own for business purposes. Of course, it is backed by Xerox so you know it is top-notch. Cons Xerox provides an incredible product to their users and there is not much to dislike about the product. I would suggest that they do allow users to use read-only mode if they need a trial though. Review Source VR Verified Reviewer General Manager Used the software for: 1-2 years ### "Wondeful tool, especially when traveling, or not near your home office." March 26, 2018 5.0 Pros The ease of use, and the capabilities to quickly share anything with any group necessary. Also helpful to access important documents while traveling. Cons A little bit expensive compared to some of the things I've seen on the market, but when dealing with larger scale things it is much more valuable. Review Source Mariam R. Sr. Accountant Non-Profit Organization Management Used the software for: Less than 6 months ### "DocuShare" October 23, 2018 5.0 Pros DocuShare is a great software to use to upload and maintain important documents for any organization. It has reduced our time and effort in locating paperwork that would otherwise get lost. Any member of our team can quickly access documents whether it be for HR or administrative purposes. It has great functionality and use. Cons The cost of the software is high for small organizations Review Source AC Almudena C. Especialista comercial Hospital & Health Care Used the software for: 6-12 months ### "DocuShre consigue hacer fáciil toda la gestión documental de tu empresa" February 22, 2023 5.0 DocuShare te ayudara con toda las gestión documental de tu empresa automatizando procesos repetitivos y el acceso en remoto a toda tu documentación. Pros DocuShare nos permite acceder a toda nuestra documentación desde cualquier sitio sin necesidad de desplazarnos a la oficina. Su interfaz es super intuitiva y aprender a usarlo es muy sencillo, con una breve formación los usuarios ya pueden comenzar a usarlo. Además se intrega con gran cantidad de herramientas empresariales como ERP's, CRM's, gestión de correos, etc.Personalizable, lo que permite adaptarlo a las necesidades particulares de cada empresa Cons No es la solución más económica para la gestión documental, por lo que es posible que pequeñas empresas no puedan adoptarlo. Aunque es posible integrarlo con múltiples sistemas empresariales, en ocasiones estás integraciones son complicadas siendo necesarios recursos, tiempo y en ocasiones nuevos desembolsos económicos. Review Source HL Heather L. AGM Used the software for: 6-12 months ### "Love this program for sharing work in a large office!" April 20, 2018 5.0 Pros Easy drag and drop, but also the ability to do several things from the machine directly which makes it even easier to use. Wonderful for sharing thing you are working on and collaborating with others not near you. Cons Complicated for your average person to install and link all machines and computers, definitely have someone come set it up for you! Review Source BH Brenda H. retired Used the software for: 2+ years ### "The storage and its shared, uploading is not too bad, though does take extra steps. Sometimes crashs" March 14, 2018 4.0 Shared upon the company. Can store documents in this tool. Go green. Pros Good product, moderate to ease of use. Good shared web tool. Good storage. Web based. works on most computers. Cons Sometimes it crashes, or is real slow. Needs to have a better way of organizing as at times it can be confusing. Review Source MS Michelle S. Accounting Clerk Accounting Used the software for: Less than 6 months ### "DocuShare - Timesaver " December 21, 2018 5.0 Time saving - this is better to me because I do not have to scan a doc in, make sure to save it to a specific place and then upload to yet another place. From scan to print to save - this just keeps my docs organized and where I need them when I need to share to either cloud or email. Pros The quick set up and sharing of documents without having to take 10 steps to get it done. Cons Set up of accounts - this may have been a disconnect on my end, or I may not have paid attention, but support helps a lot. Review Source MG Michael G. Pilot Military Used the software for: I used a free trial ### "DocuShare" March 6, 2019 5.0 Pros I like the ease of use and the flow of the software. Very user friendly. Cons Not many cons come to mind. Overall it is a very good software. Review Source GM Gabriel M. Licensed Insurance Sales Agent Insurance Used the software for: I used a free trial ### "Docushare by Xerox " September 28, 2024 5.0 Pros Docushare simplifies the sharing of documents Cons no cons in regards to docushare and it's software Review Source PM Paul M. Director Computer Software Used the software for: 2+ years ### "Docushare" November 12, 2019 5.0 Our experience has always been positive. They are responsive to our requests. Pros Docushare creates a well organized system for storing documents. It is very flexible and can be set up for many different uses. Cons One small complaint we have is with the search functionality. The search is very sophisticated but sometimes the results are too numerous and hard to sort through. We setup our collections representing the projects we work on and we use the same names from project to project for the sub-collections. So the search results say it is in the "Reports" collection but we have no idea for what project. If they provided a more complete path, we could easily process the search results. Reason for choosing Xerox DocuShare Cost, Support, recommendations Review Source Response from Xerox November 13, 2019 Thank you for taking the time to write a review, Paul. We especially appreciate the feedback regarding the search functionality and will consider your path suggestion while planning for future releases. EN Edward N. Sr. Director, Development Machinery Used the software for: 2+ years ### "Docushare, long term view" November 15, 2019 5.0 It has been a reliable way to store and reference documents. Pros We have used it for almost 20 years now, starting in 2000. We keep many research and techinical documents in it. It has stood the test of time. Cons We are still using version 6, so it is old fashioned, but still works. The Windows file explorer integration is slow and not completely reliable. I do not use the windows file explorer integration any more and exclusively use the web browser interface. Reason for choosing Xerox DocuShare Other branches of the company want to move to Sharepoint. Review Source MC Melanie C. Financial Services Used the software for: 2+ years ### "build your own file system and go paperless." February 23, 2017 5.0 We have used this system for the last 7 years and I still don't think we are using it to our full potential. This system lets you setup several main categories, sub sections and then we have our setup into years. I feel your own imagination is your limit with this system. I like the fact that once I scan or print into a pdf document. The information is in the system. I don't need to ever print it again. This system has paid for it self with the amount of money we have saved over the last 7 years on paper, toner, staplers, paper clips and binders. You can access the system by ip address and get into any of your documents; attach to an email or usb storage drive. Pros I like how easy it is to set this up for you own business. Cons their are so main options for labeling that it could easily become over whelming to the installation/ setup person. Review Source VR Verified Reviewer operador Used the software for: 1-2 years ### "It has given me the opportunity to share documents, capture images and much more among co-workers. " April 2, 2018 5.0 It is very convenient for a company or for a working group, the collaboration between users with documents, images, files of web publications, facilitate the use of paper, save a little time, but above all things help to improve the administration and communication in the workplace. Pros I worked 2 years with Docushare and I helped me to better take the administrative form of my documents, files and important images of my work. DocuShare has offered me the ability to share documents, capture images, publish on the web, as well as the collaboration management of a work group or a group of people with the same purpose. It is highly recommended for companies, departments, etc. Simple, it is an excellent document management tool. Cons the only drawback is to update with the update wizard, since you must inform connected users that the site is out of service, there must be a way to update the application sharing, in which continuing to use the tool would not be a problem for everyone. Review Source AH Andrew H. Acquisition Corps Officer Military Used the software for: 2+ years ### "Old and Slow Technology" September 25, 2020 3.0 It is a great program when it works. But, when it doesn't work, it is really difficult to fix. Pros It is a great idea, scan and send hard copy documents over the internet from your multi-function printer. And it is very easy to use if you require a few documents at a time. The best feature is that you can password or PIN protect your sensitive documents as you send them. Cons Although the idea is great, practice is limited. There are severe page restrictions on what can be sent at a time. It is a lengthy process to scan multi-page documents having to wait for batches before you to send first. And it may be the machine that I used the software from, but, it seemed we needed to call the repair man every other week to fix issues with trying to sending documents. Review Source DB Danielle B. Bookkeeper Accounting Used the software for: 2+ years ### "Easiest document control software ever used!" October 4, 2016 5.0 I've used this program for the past 5 years and have absolutely become in awe with it. It's the easiest and most self explanatory software I have ever used. Its easy to make corrections in misspellings as well as deleting or moving a document. It is very convenient for correcting mistakes made when indexing the document to the DocuShare server. Pros Convenient to make corrections when mistakes are found. Easy to navigate. Easy to follow and understand. Easy to use without all the hassle. Cons The lag in speed when capacity is almost full. Review Source KJ Kay J. Associate Broadcast Media Used the software for: 1-2 years ### "Easy and Fast Way to Share out Documents" June 29, 2021 3.0 It's a very lightweight software and it's super easy to use. Pros Docushare makes it easy to send pdfs and keep track of them. .It offers very strong list of features at an affordable price. Cons It's a little slow at times and opening a large number of files is very difficult. I wish there was a search hisory train so access files easier. Review Source VR Verified Reviewer Client Support Specialist Pharmaceuticals Used the software for: 1-2 years ### "Easy to implement and maintain. " March 8, 2018 3.0 Pros Docushare is a fantastic product. Documents and files are easy to find and search for. Ability to email to a collection is very useful indeed. Cons There are some issues with the search functionality. Many glitches causing system crashes where you have to reboot & resend the documents because it loses some presets. Review Source CH Carmen H. Client Support Supervisor Used the software for: 2+ years ### "It has not been a very good experience. The system can be very slow at times." January 16, 2018 3.0 Pros Very easy access to documents; however, the company made it this way. When selecting a documents, you are able to view the documents right away. Cons Touch and go. As it is web-based for our company, it is not efficient when we need to access documents. It also is integrated with other programs so it effects more than one product. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.