# HungerRush Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HungerRush the right Restaurant POS solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122189/HungerRush360/reviews --- HungerRush 4.1 (76) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HungerRush Ease of use 4.4 Customer Service 3.8 ## Pros and Cons in Reviews MG Michael G OwnerRestaurants, 51 - 200 employeesUsed the software for: More than 2 years. “Up to date technology that is constantly upgraded to suit customers ever changing needs allowing smaller operators to effectively compete against international conglomerates with unlimited resources“ May 16, 2024 RJ Ryan J ownerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “It has been difficult to make changes, to keep up with current trends and manage current hardware and services.“ February 7, 2025 TF Thomas F OwnerRestaurants, 11 - 50 employeesUsed the software for: 6-12 months. “Delivery dispatch setup is very intuitive as well in the way that it ties into the map and shows estimated delivery time.“ September 19, 2024 RF Richard F CMORestaurants, 201 - 500 employeesUsed the software for: More than 2 years. “There seems to be confusion when it comes to billing for different services especially with the new High Radius billing implementation.“ August 20, 2024 AN Andy N OwnerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “I recently upgraded my system and continue to remain a fan of HungerRush for its native online ordering and mobile app that my customers love.“ July 23, 2024 Cindy C Chef OwnerFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “Online menus and menu times were often incorrect.“ July 22, 2025 TF Thomas F OwnerRestaurants, 11 - 50 employeesUsed the software for: 6-12 months. “We use Restaurant 365 for our bookkeeping and the system integrates with it very well.“ September 19, 2024 BK Blake K OwnerFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months. “Some menu options were difficult to put together based off of previous pos system“ July 9, 2024 ## Showing most helpful reviews Showing 1-25 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua K. Owner Restaurants Used the software for: 2+ years ### "Great for pizzerias" September 23, 2022 5.0 Pros HungerRush is great for pizzerias. They have a very robust pizza platform that options such as toast and square lack. They also have many featuers that are built right in, such as caller ID, online ordering, rewards, and gift card. Other services may require add ons for this. Cons They nickel and dime a bit. Every time they add a new feature they charge extra for it rather than including it. I feel like these should be built into the service. They also announce new products but don't make them available for smaller units for a long time. I've been waiting for one feature for over a year, but they keep pushing me back to help the larger chains. I understand that, but it's still bad form. Review Source RM Roberto M. Owner Restaurants Used the software for: Less than 6 months ### "Overall rating of HungerRush" March 21, 2025 4.0 Tech support is amazing and helpful. Account set up was very challenging. Pros Simple online platform that makes it easy to run and look at reports. Cons Dated POS system, not the easiest to update and navigate Review Source VK Vicki K. owner Restaurants Used the software for: 1-2 years ### "non-existent customer service" October 13, 2020 2.0 The techs that answer when you call the customer service are generally helpful, knowledgeable, and pleasant. They can immediately solve operator error problems or walk you through some troubleshooting. Otherwise, I feel I'm being bent over by a used car salesman every time I deal with the company. Pros When it is working, it is intuitive to use. Cons The system likes to crash. Installation was a joke. The guy flew up from Houston to install. He was on his phone the entire time he was in our shop. Customization was minimal at that time. Reports were not set up. It took a few calls to customer service to finish the process. The mapping was never installed correctly so although I am paying for it monthly I have never been able to use it. The credit card readers both started giving an "expired" message one day after the one year equipment warranty expired. Now I have no alternative than to buy new machines, but I can't get our account manager to return my calls or e-mails. Work station number one failed completely on Wednesday. After going back and forth with customer service (again nobody answered in the sales department and our account rep has not returned my calls) I was told that a new station would ship on Thursday morning. Now it is Tuesday and after talking to customer service again (the only phone number that picks up) I've been told that the station is still in their warehouse waiting to ship. We missed out on thousands of dollars in revenue over this holiday weekend because we had to take all phone orders on the front workstation, where dine-in orders are input and customers pick up their orders. This meant very long hold times and angry customers. I'm now waiting again for a call-back from our account representative. It's been over an hour. Alternatives considered [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) Reason for choosing HungerRush price, promised speed of installation Review Source JG Jaclyn G. Owner Restaurants Used the software for: 2+ years ### "HungerRush is the best for delivery" October 9, 2024 4.0 Pros The delivery component is unmatched as well as ease of use of the entire system. Being able to pull time cards easily and reporting for the drivers being integrated is helpful as well. Cons The pricing is a bit more expensive than competitors in the market and if there were more options for third party integrations that would be great. Slice and GrubHub integrations please! Review Source AD Alfredo D. Owner Restaurants Used the software for: 2+ years ### "HungerRush is better than the rest" September 16, 2024 5.0 Pros Ease of use for the system, reports and number of reports, inventory controls, and time clocks all integrated makes the system super intuitive. I have never seen another POS system and wished my system had that feature because our system works so well. Cons Self ordering Kiosks are not an option, and I would love to have the option to help line bust and mobile credit card terminals for our delivery drivers. Review Source YB Yasser B. Owner Restaurants Used the software for: 2+ years ### "HungerRush has made major improvements" September 12, 2024 4.0 Pros Our customer success manager,\[sensitive content hidden\] who always helps us with our system troubles. These two always go out of their way to help us any time we need something fixed or learning more about the system. \[sensitive content hidden\] is also fantastic and helps us with our marketing needs! Cons I wish our surveys had a link that the customer completing the survey could leave US a review on google or something. Sometimes tech support is not always familiar with all of the issues and it would help us if they were so that issues were resolved more quickly. Review Source TF Thomas F. Owner Restaurants Used the software for: 6-12 months ### "Very happy with HungerRush" September 19, 2024 4.0 Pros System is very intuitive for building the menu and adding coupons. We use Restaurant 365 for our bookkeeping and the system integrates with it very well. Delivery dispatch setup is very intuitive as well in the way that it ties into the map and shows estimated delivery time. The 24/7 support is great also- we don't have to wait very long as support has made serious improvements. Cons More third party integrations- we were really excited when Uber Eats was released so the more options the better. The reporting can be glitchy sometimes forcing us to reload to remove the glitch, but its fixable. We would love to see an option to auto-dispatch deliveries versus manually selecting drivers for the deliveries. Review Source JL Jeff L. Owner Entertainment Used the software for: 2+ years ### "HungerRush is great" September 13, 2024 5.0 Pros The support from all different areas of the company. Cons There are a few features we wish the system would do better such as hourly pricing. We are a pool hall, and it is a very important functionality of our operation. Review Source RS Rick S. Owner Restaurants Used the software for: 2+ years ### "Hungerrush is great for us!" September 13, 2024 5.0 Pros the simplicity of the entire system and how it covers every item we need from dine in to carryout to delivery. Cons Better tablet options that could speed up our dining room time Review Source JB Jason B. Owner Operator Restaurants Used the software for: 2+ years ### "We love how easy HungerRush is!" August 19, 2024 5.0 Pros The biggest thing that we first liked was how intuitive it was and its ability to do what we need it to do like half and half pizzas, toppings, and light toppings, etc. I am not the most technical person, but I was able to program it myself. Cons We would like to have the option to print or not print merchant receipts/customer copies. Review Source SN Sarah N. Owner Restaurants Used the software for: 2+ years ### "HungerRush is the best for pizza" August 16, 2024 5.0 Pros It is pizza friendly which is huge to us. It makes my life easier with ease of use Cons Percentage tipped out for different labor types can be difficult and changing cash drawers mid shift has room for improvement. Review Source MU Mark U. VP Marketing and Purchasing Food & Beverages Used the software for: 1-2 years ### "Flyers Pizza & Subs Review" August 8, 2024 5.0 It's been a pleasure working with \[sensitive content hidden\] on setting up each of the platforms of the 360 system. Even though we are beating Industry averages on our Metrics, everyone believes that we can attain a much better ROI so we can continue to assess each component to ensure that we are maximizing our results. Pros Analysis provided monthly Ability to reach customers passively. Ability to build order counts without excessive Marketing costs Cons Inability at this point to personalize customer offers Review Source LH Larry H. Director of Operations Food & Beverages Used the software for: 2+ years ### "We love HungerRush!" July 23, 2024 5.0 We love everything about HungerRush! I would change our recipes before we change our POS! Pros The price structure to start out. We love the subscription model. It allowed us to improve our business without spending a fortune upfront. HungerRush and the tech service we receive make us successful. Cons Not having a self-serve option like a kiosk Review Source HB Hunter B. General Manager Food & Beverages Used the software for: 2+ years ### "Best POS for Pizza" July 23, 2024 5.0 Hungerrush has been incredibly easy to use which makes it easy for me as a manager to train staff. Our customer success manager, Kelsey, is always a phone call away giving us tips on how to maximize our system to increase revenue. Pros Online ordering helps streamline our ordering channels and ease of use is unmatched Cons As a manager HungerRush makes my life pretty easy Review Source DK Dan K. Owner Food & Beverages Used the software for: 2+ years ### "HungerRush LONG term review." March 27, 2024 4.0 Pros HungerRush is feature rich. I have seen many improvements over the years. My \[sensitive content hidden\] has really made the difference in getting my issued handled when needed. Between features and support I will continue to use HungerRush as a critical part of my business. Cons HungerRush is feature rich but that comes at a cost. It is expensive. I do feel that when taking advance of all the feature it is worth it and makes for a Point of Sale system that my business cannot live without. Reason for choosing HungerRush Because I have been using HungerRush/Revention for 15 years. Review Source KC Kevin C. General Manager Food & Beverages Used the software for: 2+ years ### "HungerRush- Always improving!" December 14, 2021 5.0 Pros The options for menu items are endless, I can add as many groups as I need. It allows me to have evrything I need right on one computer. For example.. customer orders, discounts/coupons, total sales, on hand/out of stock notifications, all server tables in one spot. Cons I dont like that once there is a payment on 1 check of a multi-split check, I cant merge, change, add gratuity etc to any of the other checks that are still open. I dont like that i can only see 3 checks of a multi split check at a time. Review Source MG Michael G. Owner Restaurants Used the software for: 2+ years ### "Innovative and adaptive platform " May 16, 2024 5.0 Pros Up to date technology that is constantly upgraded to suit customers ever changing needs allowing smaller operators to effectively compete against international conglomerates with unlimited resources Cons Credit card processing fees are too high Review Source LG Levi G. Owner Food & Beverages Used the software for: 6-12 months ### "Stay away" November 30, 2022 4.0 Pros Reports work good . Pos runs great if it setup right. But you better know how to do it. Because only afew of staff are helpful Cons Customer service suck bad never call u back. Review Source JS Joseph S. Manager Food & Beverages Used the software for: 2+ years ### "Very good POS system" October 22, 2019 5.0 It has really helped my place of work easy to train employees to use the post system overall very satisfied Pros The speed of orders and the technical support team it is very good to print off my nightly paper work very easy system to learn Cons Some times credit card orders don't print sometimes u have to recalabrate the touch screen monitor but works great highly recommend Review Source Response from HungerRush October 28, 2019 Hi Joseph, Thank you so much for the wonderful review. We at Revention love to hear such great things on how we are streamlining your operations. If your credit card orders are causing an issue, please reach out to our 24/7/365 customer service! JW Jia W. Owner Food & Beverages Used the software for: 2+ years ### "Do not waste your money " August 26, 2021 1.0 Terrible, so they allowed a manager who had no authority to sign me up and then they stuck me with equipment. Took 6 months to resolve an issues, and their resolution to me was, "not our problem". Don't waste your money on this POS system. All you will have is bills and headaches. Pros The soft wear was not the best and I spent way to much money on upkeep on it. Cons Difficult to integrate, not easy to use, and training and staff incompetent. Review Source NK Nathan K. Owner CEO Entertainment Used the software for: 2+ years ### "Worst POS Software you can use. " May 30, 2017 1.0 It did Function barely for the time that we used it. Pros The software can work okay if your willing to spend a lot of time figuring it out. However it is probably the worst POS software I have ever used. Cons The software is buggy and not dependable. The software is extremely expensive and for old out of date hardware, and dated software. The customer service is terrible and rude. They have hidden rules, for example. If you dont upgrade your software often enough they will make you completly rebuy the POS system in order to upgrade. Review Source Response from HungerRush June 28, 2019 Revention POS solution has been completely revamped for optimal use and is cost effective. Please considering us again. DB Don B. Msnager Food & Beverages Used the software for: 2+ years ### "Revention POS" August 22, 2019 5.0 Great software fir the money. Very easy to use and track inventory. Pros The software is very easy to use and understand. The software holds so much information that we can go back to last year and compare numbers. Also the software hold customer information which makes it easier to complete orders. Cons I have no negative response for this software Review Source LS Leandro S. Owner Restaurants Used the software for: 2+ years ### "My experience has been outstanding. This is my first POS and I do not think that I will ever change." April 26, 2018 5.0 Better flow in the kitchen and FOH Pros It is very user friendly easy to navigate and make changes. Every screen is easy to understand and to the point in what you are trying to accomplish when making a change. Cons It does not have an option to give quotes to catering. Review Source VM Victor M. COO Used the software for: 2+ years ### "Excellent team of people, probably the best in the industry. " March 14, 2018 5.0 Pros Everything in one place and their ability to do custom development with them is absolutely refreshing. Cons Love the software, can't find any cons with the software, the only thing that I would love to see more integration with merchant services with EMV capability. Review Source SH Sara H. Phone staff Food & Beverages Used the software for: Less than 6 months ### "Revention review" October 14, 2019 3.0 People are not ordering because the prices are too high and they cant figure out or find the menu online. Pros It's faster. It prints a ticket. The ticket prints to where you can see eveythiglng. You dont have to find the ticket Cons It is more confusing. I dont like it. The prices are too high. We cant do coupons ourself. I flat out dont like the whole system Review Source Response from HungerRush October 28, 2019 Hi Sara, Thank you for your honest review from your perspective. From what it seems like, many of these issues are in the hands of your managers, related to the high pricing and authorizing coupon issuing. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.