--- title: "HungerRush Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is HungerRush the right Restaurant POS solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/122189/HungerRush360/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- HungerRush 4.1 (76) [View alternatives](https://www.capterra.com/p/122189/HungerRush360/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of HungerRush Ease of use 4.4 Customer Service 3.8 ## Pros and Cons in Reviews MG Michael G OwnerRestaurants, 51 - 200 employeesUsed the software for: More than 2 years. “Up to date technology that is constantly upgraded to suit customers ever changing needs allowing smaller operators to effectively compete against international conglomerates with unlimited resources“ May 16, 2024 RJ Ryan J ownerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “It has been difficult to make changes, to keep up with current trends and manage current hardware and services.“ February 7, 2025 VP Vairon P OperationsRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “We are thinking of upgrading our current Hunger Rush systems - Lisa and Kelsey have been very attentive and upfront.“ February 13, 2025 MS Mischa S AdminRestaurants, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “There is still a lack of menu consistency amongst multiple stores.“ November 14, 2024 TF Thomas F OwnerRestaurants, 11 - 50 employeesUsed the software for: 6-12 months. “Delivery dispatch setup is very intuitive as well in the way that it ties into the map and shows estimated delivery time.“ September 19, 2024 Cindy C Chef OwnerFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “Online menus and menu times were often incorrect.“ July 22, 2025 AN Andy N OwnerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “I recently upgraded my system and continue to remain a fan of HungerRush for its native online ordering and mobile app that my customers love.“ July 23, 2024 DZ David Z OwnerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “Tried to work with \[sensitive content hidden\] in their finance and got no where but circles with him. “ March 8, 2025 ## Showing most helpful reviews Showing 1-25 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua K. Owner Restaurants Used the software for: 2+ years ### "Great for pizzerias" September 23, 2022 5.0 Pros HungerRush is great for pizzerias. They have a very robust pizza platform that options such as toast and square lack. They also have many featuers that are built right in, such as caller ID, online ordering, rewards, and gift card. Other services may require add ons for this. Cons They nickel and dime a bit. Every time they add a new feature they charge extra for it rather than including it. I feel like these should be built into the service. They also announce new products but don't make them available for smaller units for a long time. I've been waiting for one feature for over a year, but they keep pushing me back to help the larger chains. I understand that, but it's still bad form. Review Source JM John M. Owner Food & Beverages Used the software for: 2+ years ### "HungerRush 360 & \[sensitive content hidden\] kick ass!" May 28, 2024 5.0 Well I'm not very good with these survey things so once again I would say tech support and \[sensitive content hidden\] Pros Tech-support! They're always there when we have problems and I never have to wait too long. And the other thing would be our sales associate \[sensitive content hidden\]. She has been very helpful in resolving issues and leading our company in the right direction. Cons Well I'm just somebody that will always complain about cost Reason for choosing HungerRush Is this a serious question? I've been with HungerRush before it was even HungerRush, it was revention. Switched from [Thrive](https://www.capterra.com/p/130606/Thr-ve-POS/) The other company sucked ass and their tech-support was terrible. I could never understand the person on the phone. Review Source NE Nuri E. Owner Restaurants Used the software for: 2+ years ### "They promise a-lot but most basic things in the system doesn't work. They grow too quick too fast. " November 12, 2020 2.0 This system can be great, only if they can truly care about their customers. They care about you if you have at least 25 plus stores. The way they treat me: they really don't care about my business, I am too small for them. They need to stop advertising false claims about their system. They need to go back to their system and fix all the bugs before coming up with something new and don't let the new things run until you fix the problem 100% Am I happy? Hell no. Can they make me happy? For sure they can but they are more focused on getting new customers. If I already didn't have the Revention my POS would be Toast. Pros I have been using it for the last 8 years with 5 stores. At each store, we have about 4 stations with KDS. I really want to continue using it because we already have it and we know how to use it. Cons SO many problems. 1-Their credit card machine doesn't work 50% of the time it would say CC expired, yet it does not. They have no solution to fix that. We even changed the credit card machine. (Big company as Hungerrush, how that can be right? 2-Their apple pay doesn't work 3-Their online ordering has so many issues. Many customers can't order due to their address won't show up. It's also outdated. 4-No one in this company actually cares about the customer. It must be their culture. They only care about you until they make their sales with you. 5-Good luck if you have a serious problem with the system. Because their regular tech support can't fix those issues. You will need a call back from High tech. God knows how long that will take 6-They keep advertising they work with 3rd party delivery companies but yet I haven't found 1 that actually works with their system 100%. Example: Chowly orders were showing as Pick up instead of 3rd party delivery or Uber..etc (imagine this Friday night and u got 100 3rd party deliveries Pick up along with 100 regular customers to pick up. Disaster" I spent 3 months with Revention to fix that issue and nothing. Why would you advertise that Revention work with Chowly/Ordermark when it really doesn't 7- Never trust their installer to make things right. Out of 5 Installations, I only got one good installer who truly cared about what he was doing. Review Source AB Amber B. Operations Manager Restaurants Used the software for: 1-2 years ### "Great POS for any restaurant" October 24, 2024 5.0 We have used them for almost 10 years and in that time they have been consistent and always willing to help us out with any issues we have. They also follow through any tech issues until a resolution is found. Pros I like that is is all inclusive and is not like other POS companies that require you to piece it together one service at a time. Cons It's really hard to get ahold of the accounting department if you have any accounting issues. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Lavu](https://www.capterra.com/p/118828/Lavu/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing HungerRush Better delivery functionality over any of the others Review Source BK Blake K. Owner Food & Beverages Used the software for: 6-12 months ### "Owner user" July 9, 2024 5.0 Pros Everything combined for restaurant management Cons Some menu options were difficult to put together based off of previous pos system Review Source BA Bob A. President Restaurants Used the software for: 2+ years ### "Revention POS" September 3, 2019 4.0 In the restaurant industry you have to have a great POS system to operate efficiently. Revention works great, and the customer service is fantastic. Pros It is a great system. The ordering system is simple and efficient, the reports are thorough, it seems to be able to do everything I need it to do. Cons As the system gets older little glitches are starting to appear. I believe updating the system would help Switched from [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) Revention was clearly a better choice and met my needs and allowed me to grow better and faster Review Source JS John S. Owner Restaurants Used the software for: Less than 6 months ### "I just want them to get their junk out of my restaurants" December 17, 2020 1.0 Horrible Pros It is very easy to use but does only half of what they say it will do. Cons The processes are clunky, The system cannot roundup to make a donation to charity. They cannot seem to process gift cards, cannot seem to get the order online feature to work, the salesman promised us the world and so far I have told him to come get his junky system out of our restaurants. We are locked into a 3 year contract and I can't get them to do anything we asked for and were promised in the sale. This system is actually hurting our business instead of helping. Their tech support just randomly takes control of your system for updates, sometimes in the middle of taking an order. Alternatives considered [Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing HungerRush The salesman promised it could do so much more than it actually does at a cheaper cost. Review Source Scott A. Owner Used the software for: 2+ years ### "Using Revention POS puts an independent operator on the same playing field as the big chains. " March 17, 2018 5.0 The POS has saved me & made me money. Saving payroll with quick driver drawer balancing to having all th elittle upcharges programmed in. It really opened my eyes to the 'numbers' & numbers don't lie. Pros I researched POS systems for a few years before choosing Revention. I was very impressed with the marketing capabilities of the system, but as time went on & saw the possibilities of the system I realized I now had the tools to really run a business. The delivery module is more than I could expect, this alone has saved me time & money. I find it very easy to prgram menu items & coupons...The integration of online & mobile ordering platforms is incredible & let's my business run smoothly. I have always had good experiences with their 24/7 support staff & they go the extra mile to get any questions or issues I may have resolved. Cons You got to keep up with technology. Revention is always a step ahead of me & I am the one that never seems to be caught up with all the things this system can do. Review Source Mike B. Owner Used the software for: 2+ years ### "Revention is the end all be all of ease of use Mac like functionality for a restaurant " March 18, 2018 5.0 Pros The online ordering and Enterprise functionality or top-notch, and since they also make the hardware along with the software I know that everything will connect and talk to each other seamlessly Cons In the past support was spotty, but from here on out it's been extremely diligent and respectable. I very much enjoy the product that helps my team get to where we need to be faster and easier. Review Source Maddie A. Licensing Coordinator Used the software for: 6-12 months ### "This POS is the best!" May 2, 2018 4.0 Pros Very user-friendly, meaning training new employees is quick and easy. Programming new menu items, specials and coupons is a cinch! And if problems do arise, their 24/7 support is amazing and friendly. Cons So far we have not have any complains about this product! If we had to have one complaint it would be the price - that being said, it is definitely worth the investment! Review Source BD Brandi D. Owner Food & Beverages Used the software for: 2+ years ### "HungerRush is 10/10" July 8, 2024 5.0 \[sensitive content hidden\] is the best. She always helps me accomplish what needs to get done. I have used hunger rush for ten years Pros I love that I can edit my menu, update my online ordering and get fast service! Cons Nothing! They are the best. I have never had anything problems with hunger rush. Review Source AN Andy N. Owner Food & Beverages Used the software for: 2+ years ### "HungerRush is the key to my success!" July 23, 2024 5.0 I recently upgraded my system and continue to remain a fan of HungerRush for its native online ordering and mobile app that my customers love. Pros I appreciate having a direct point of contact for all of my questions and needs for the system. \[sensitive content hidden\] always helps guide us through our journey at HungerRush. The personalized online ordering mobile app has been a game changer for our brand as well. Cons I would love to see more integration options Review Source TF Thomas F. Owner Restaurants Used the software for: 6-12 months ### "Very happy with HungerRush" September 19, 2024 4.0 Pros System is very intuitive for building the menu and adding coupons. We use Restaurant 365 for our bookkeeping and the system integrates with it very well. Delivery dispatch setup is very intuitive as well in the way that it ties into the map and shows estimated delivery time. The 24/7 support is great also- we don't have to wait very long as support has made serious improvements. Cons More third party integrations- we were really excited when Uber Eats was released so the more options the better. The reporting can be glitchy sometimes forcing us to reload to remove the glitch, but its fixable. We would love to see an option to auto-dispatch deliveries versus manually selecting drivers for the deliveries. Review Source SW Stephen W. Manager Food & Beverages Used the software for: 2+ years ### "Thank you HungerRush!" July 24, 2024 5.0 I have used several other POS at other restaurants and HungerRush is by far the easiest to use. Best in Pizza and delivery. Thank you \[sensitive content hidden\] for taking care of us! Pros Online ordering tickets print seamlessly in the kitchen making it easy for our kitchen staff to produce orders quickly and efficiently. Putting in orders from the POS is simple and prints easily for the kitchen staff as well Cons Hoping to see more third party integrations to eliminate tablets Review Source HB Hunter B. General Manager Food & Beverages Used the software for: 2+ years ### "Best POS for Pizza" July 23, 2024 5.0 Hungerrush has been incredibly easy to use which makes it easy for me as a manager to train staff. Our customer success manager, Kelsey, is always a phone call away giving us tips on how to maximize our system to increase revenue. Pros Online ordering helps streamline our ordering channels and ease of use is unmatched Cons As a manager HungerRush makes my life pretty easy Review Source SN Sarah N. Owner Restaurants Used the software for: 2+ years ### "HungerRush is the best for pizza" August 16, 2024 5.0 Pros It is pizza friendly which is huge to us. It makes my life easier with ease of use Cons Percentage tipped out for different labor types can be difficult and changing cash drawers mid shift has room for improvement. Review Source MG Michael G. Owner Restaurants Used the software for: 2+ years ### "Innovative and adaptive platform " May 16, 2024 5.0 Pros Up to date technology that is constantly upgraded to suit customers ever changing needs allowing smaller operators to effectively compete against international conglomerates with unlimited resources Cons Credit card processing fees are too high Review Source RE Ron E. General Manager Restaurants Used the software for: 2+ years ### "HungerRush has improved" August 14, 2024 4.0 Pros the improvement put in to resolve issues now and third party integrations being added Cons Communication between departments needs improvement when we add integrations to our system Review Source TV Todd V. General Manager Restaurants Used the software for: 2+ years ### "Revention software user" August 22, 2019 3.0 Overall it has not been too bad sometimes you get a tech that is not well informed and it takes longer to get an issue fixed but that is understandable. Pros It is easy to navigate from one area to another Cons The fact that when someone uses the web and they put to many characters in the suite/Apt box it transluncates the order and we have no information for where to deliver the food too. We can retrieve the information as long as another Web order don't come thru before we retrieve the information. This has been an issue for may years and has not been fixed yet is disappointing to say the least. Review Source RB Roxanne B. Manager Restaurants Used the software for: 1-2 years ### "The ease of using HungerRush " May 9, 2024 5.0 Pros That is really easy for our customers to use. Cons That we do not get a weekly itemized report of every order & deposit made to verify the correct amount received. Review Source NK Nathan K. Owner CEO Entertainment Used the software for: 2+ years ### "Worst POS Software you can use. " May 30, 2017 1.0 It did Function barely for the time that we used it. Pros The software can work okay if your willing to spend a lot of time figuring it out. However it is probably the worst POS software I have ever used. Cons The software is buggy and not dependable. The software is extremely expensive and for old out of date hardware, and dated software. The customer service is terrible and rude. They have hidden rules, for example. If you dont upgrade your software often enough they will make you completly rebuy the POS system in order to upgrade. Review Source Response from HungerRush June 28, 2019 Revention POS solution has been completely revamped for optimal use and is cost effective. Please considering us again. MW Mark W. Owner / Operator Restaurants Used the software for: 2+ years ### "Revention for a Chain Restaurant" August 21, 2019 4.0 My franchise demands we use Revention, but overall the experience has been very good. Pros Ease of navigation. Good suite of applications for the business side. Cons On line ordering server sometimes goes down at peak times. Review Source TT Tony T. Owner Restaurants Used the software for: 2+ years ### "Switching to Revention is one of the best things I have done for my business. " March 26, 2018 5.0 Everything that I explained in the Cons. It is a great product that is truly customizable. I really love it. Pros Ease of use, reports,customer service, tech support and marketing. We are a high volume operation and it more than handles all of our needs. Could not be happier with my choice. I highly recommend it. Cons I have nothing to say here, I am very happy with the product. Review Source VM Victor M. COO Used the software for: 2+ years ### "Excellent team of people, probably the best in the industry. " March 14, 2018 5.0 Pros Everything in one place and their ability to do custom development with them is absolutely refreshing. Cons Love the software, can't find any cons with the software, the only thing that I would love to see more integration with merchant services with EMV capability. Review Source SH Sara H. Phone staff Food & Beverages Used the software for: Less than 6 months ### "Revention review" October 14, 2019 3.0 People are not ordering because the prices are too high and they cant figure out or find the menu online. Pros It's faster. It prints a ticket. The ticket prints to where you can see eveythiglng. You dont have to find the ticket Cons It is more confusing. I dont like it. The prices are too high. We cant do coupons ourself. I flat out dont like the whole system Review Source Response from HungerRush October 28, 2019 Hi Sara, Thank you for your honest review from your perspective. From what it seems like, many of these issues are in the hands of your managers, related to the high pricing and authorizing coupon issuing. 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