# Page 2 | HungerRush Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is HungerRush the right Restaurant POS solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122189/HungerRush360/reviews --- HungerRush 4.1 (76) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of HungerRush ## Showing most helpful reviews Showing 26-50 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Cindy C. Chef Owner Food & Beverages Used the software for: 6-12 months ### "A reasonably good, inexpensive option for online ordering" July 22, 2025 4.0 I feel like it is a "you get what you pay for" situation. Overall it's not bad. With a little patience it is definitely an option. Pros I used Menufy by HungerRush. Menufy did not have a monthly charge - only a service fee per transaction that they charged the customer. The online ordering platform looked nice and payment was usually prompt. Cons Customer Service via email was inconsistent. Sometimes I got an immediate response with concerns addressed quickly. Other times it took days or even weeks to get a response. Online menus and menu times were often incorrect. Alternatives considered [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) Reason for choosing HungerRush The price is the #1 selling point - no restaurant fees! Review Source DZ David Z. Owner Restaurants Used the software for: 2+ years ### "Great tech support, easy to program and use. HORRIBLE FINANCE DEPARTMENT!" March 8, 2025 2.0 System is usually up and running no issues, online order system is user friendly and easily ties to the in house POS system. But the billing department is the worst. Tried to work with \[sensitive content hidden\] in their finance and got no where but circles with him. Had 60 day terms, then over night had 30 day terms, and turned off auto billing and then they turn it back on. And debit your account for invoices that are still within your billing cycle. Be cautious! Talk about being able to integrate door dash, but after updating, still not integrated. Your representative with the company also changes quite often, so be ready for that also. Pros System is easy to use, support staff is awesome. Calls are answered and they quickly fix any issues. Cons However billing department is the worst, change your payment terms, automatically debit your account when not authorized. Almost enough for me to say avoid, after using it for 7 years Switched from [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) Issues with hosting and pricing. Not a user friendly online system. Review Source RJ Ryan J. owner Restaurants Used the software for: 2+ years ### "Solid, Robust system... customer support finally getting better!" February 7, 2025 4.0 I have been a customer for 4 years now, Hungerrush started out for us a bit disorganized, and the trend has pretty much stayed like this until recently. It has been difficult to make changes, to keep up with current trends and manage current hardware and services. I even traveled to an expo to pick another POS system last year as our contract is coming up and at the expo, I met with Hungerrush and the management team there. At the time I was assured if a better experience and more help, and soon after was given a new customer support team lead. However, this proved ineffective, and we still had issues unresolve. In the last few months, a new customer support person (Lisa) was given to us, and I really can't believe the difference. Frustrations I have had for years and finally being delt with! Very effective! In fact, as our contract is coming up for renew, I believe we may resign with hungerrush, the system really is amazing and can do what we would like, it shows me how important good personnel is to a business! Pros The system is very robust and capable. I love the online capabilities and the options.. Cons past customer support experience, hardware and software management from the support side. Review Source VP Vairon P. Operations Restaurants Used the software for: 2+ years ### "Sales Support" February 13, 2025 4.0 If Hunger Rush continues to foster great relationships and customer experience like \[sensitive content hidden\] have provided I can see my confidence in the company increase as well. Pros We are thinking of upgrading our current Hunger Rush systems - \[sensitive content hidden\] have been very attentive and upfront. This is a breath of fresh air from previous experiences I have had. Cons Technical support sometimes can be lack luster - while I understand that sometimes issues can be user generated, they shouldn't go into a call thinking this is the case. Review Source MS Mischa S. Admin Restaurants Used the software for: 2+ years ### "Give this review a title???" November 14, 2024 5.0 its been very up and down over the last few years but the last 6-10 months have been nothing but up and very strong positives which is why this very is so positive. Pros Doordash and Ubereats integration. texting the customer their order updates. \[sensitive content hidden\] is great, very responsive and always gives 100%. Employee of the year. Yall are doing great. Cons There is still a lack of menu consistency amongst multiple stores. There needs to be a "brand menu" but it still needs to have some customization to be manipulated for individual stores. EX: Food is the same at multiple stores but alcohol is different at stores. it would be nice to change one food item and it change at all stores. Review Source JG Jeremy G. President Food & Beverages Used the software for: 2+ years ### "Great for almost 20 years!" October 24, 2024 5.0 I have been a customer for a very long time. My overall experience is an A- which is probably the highest rating in the business. No one is perfect but when something goes wrong they generally solve it VERY quickly and are always trying to inovate and integrate with new tech! Pros They have the most fully integrated options that are very dependable! Cons Still working on being able to integrate more. Review Source MH Mohamed H. Owner Restaurants Used the software for: 1-2 years ### "\[sensitive content hidden\] was a mazing " February 8, 2025 5.0 Pros Easy to deal with great service great customer service Cons Easy to use and help me with the business Review Source SD Shane D. Food and Beverage Director Food & Beverages Used the software for: 1-2 years ### "Jaditooh Restaraunt" February 10, 2025 4.0 No issues. They are easy and great for a smaller operation establishment. Pros The easy fast friendly way customer service responds to our needs Cons It did not do everything we needed. Our full service establishment required a easier system Review Source AB Amber B. Operations Manager Restaurants Used the software for: 1-2 years ### "Great POS for any restaurant" October 24, 2024 5.0 We have used them for almost 10 years and in that time they have been consistent and always willing to help us out with any issues we have. They also follow through any tech issues until a resolution is found. Pros I like that is is all inclusive and is not like other POS companies that require you to piece it together one service at a time. Cons It's really hard to get ahold of the accounting department if you have any accounting issues. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Lavu](https://www.capterra.com/p/118828/Lavu/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing HungerRush Better delivery functionality over any of the others Review Source RF Richard F. CMO Restaurants Used the software for: 2+ years ### "Hunger Rush satisfies our technology needs" August 20, 2024 4.0 We have a great relationship with them and look forward to the future. We changed from our previous POS company mostly dues to online ordering issues. Now our customers love their ordering experience both on our mobile app and regular browser ordering. Pros They have the technology in place to keep up with the fast changing digital world. They are organized in implementing new locations and updates. Cons There seems to be confusion when it comes to billing for different services especially with the new High Radius billing implementation. Alternatives considered [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/)[SpeedLine Pizza POS](https://www.capterra.com/p/30009/SpeedLine-Pizza-POS/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing HungerRush They came and met with us in person to demonstrate the products capabilities and the path forward. Review Source HW Howard W. Owner Restaurants Used the software for: 2+ years ### "Mobile app and Delivery features make HungerRush!" August 23, 2024 4.0 Pros Online ordering and delivery functions are the best part about HungerRush. The mobile app makes a difference and gives customers a more personal way to order from us. These features in addition to have a direct person to call at all times, \[sensitive content hidden\], help me run my concept. Cons HungerRush could benefit from creating a self ordering option such as a kiosk (mobile too) or QR code that we could use remotely if we are featured at a food festival, etc. Really hope to see text released this year to give our customers updates on their orders via text. Review Source SD Suzanne D. EVP Food & Beverages Used the software for: 2+ years ### "HungerRush Reveiw" August 2, 2024 4.0 The system is very good for overage operations. Communication regarding updates needs improvement also wait times for feature requests can be frustrating. Pros The system is easy to use and perfect for a pizza restaurant. Cons Long wait times for improved/ updated product requests. Alternatives considered [Firefly](https://www.capterra.com/p/10009059/Firefly/) Reason for choosing HungerRush PCI compliant and easy to use. Employees can pick up order taking in a day. Switched from [Firefly](https://www.capterra.com/p/10009059/Firefly/) Firefly was not PCI compliant at the time. We have been with HR for many many years. Review Source RD Ricky D. Owner Restaurants Used the software for: 2+ years ### "Hunger rush A+" August 20, 2024 5.0 Have had hunger rush for ten years, it’s the next and we are always satisfied. Easy to use, smooth experience. \[sensitive content hidden\] is the best customer support! Pros Easy to use + great account manager. We have had the system over ten years Cons Nothing, we love hunger rush it is the best computer system for a pizzeria Review Source JS John S. Owner Restaurants Used the software for: 2+ years ### "Hungerrush is simple and great!" August 15, 2024 5.0 Pros We like the simplicity of the close day and online ordering of HungerRush. We like having the ability to call \[sensitive content hidden\] to have a personable conversation about issues and helpful tips Cons We wished that Menufy allowed for more coupon customization Review Source RE Ron E. General Manager Restaurants Used the software for: 2+ years ### "HungerRush has improved" August 14, 2024 4.0 Pros the improvement put in to resolve issues now and third party integrations being added Cons Communication between departments needs improvement when we add integrations to our system Review Source SW Stephen W. Manager Food & Beverages Used the software for: 2+ years ### "Thank you HungerRush!" July 24, 2024 5.0 I have used several other POS at other restaurants and HungerRush is by far the easiest to use. Best in Pizza and delivery. Thank you \[sensitive content hidden\] for taking care of us! Pros Online ordering tickets print seamlessly in the kitchen making it easy for our kitchen staff to produce orders quickly and efficiently. Putting in orders from the POS is simple and prints easily for the kitchen staff as well Cons Hoping to see more third party integrations to eliminate tablets Review Source AN Andy N. Owner Food & Beverages Used the software for: 2+ years ### "HungerRush is the key to my success!" July 23, 2024 5.0 I recently upgraded my system and continue to remain a fan of HungerRush for its native online ordering and mobile app that my customers love. Pros I appreciate having a direct point of contact for all of my questions and needs for the system. \[sensitive content hidden\] always helps guide us through our journey at HungerRush. The personalized online ordering mobile app has been a game changer for our brand as well. Cons I would love to see more integration options Review Source AW Andrew W. Vice President, Operations Restaurants Used the software for: 2+ years ### "HungerRush Satisfaction" July 8, 2024 5.0 Overall we really enjoy the HungerRush Platform. If it wasn't for our Customer Success Agent \[sensitive content hidden\] always solving any issue we have, we would have probably switched to a different company. Whenever anything major happens she always sends the issue to the correct person and it gets fixed way quicker than waiting for customer service. She goes above and beyond all the time and we truly appreciate her! Pros User friendly system makes it easy to update menu items and prices Cons customer service people don't know how to fix things and they have to get elevated to a higher technician Review Source CH Chad H. Owner Food & Beverages Used the software for: 2+ years ### "HungerRush is the best for Pizza!" July 23, 2024 5.0 We locked in at a great price point and never have many issues with the system. Tech support helps when we have system issues and our customer success manager \[sensitive content hidden\] helps keep us up to date with all options to reach our business goals Pros We have used HungerRush for years and we value the ease of use for all members of our team Cons Nothing. We are currently considering adding other modules that HungerRush has to offer to our system Review Source BD Brandi D. Owner Food & Beverages Used the software for: 2+ years ### "HungerRush is 10/10" July 8, 2024 5.0 \[sensitive content hidden\] is the best. She always helps me accomplish what needs to get done. I have used hunger rush for ten years Pros I love that I can edit my menu, update my online ordering and get fast service! Cons Nothing! They are the best. I have never had anything problems with hunger rush. Review Source KB Kelly B. Owner Restaurants Used the software for: 2+ years ### "Hungerrush has been great" August 14, 2024 5.0 Pros Our customer success manager, \[sensitive content hidden\], helps keep us up to speed on upcoming features that can help our business. We are really enjoying the Driver track with the improved side for drivers Cons Support hold times are long sometimes Review Source BK Blake K. Owner Food & Beverages Used the software for: 6-12 months ### "Owner user" July 9, 2024 5.0 Pros Everything combined for restaurant management Cons Some menu options were difficult to put together based off of previous pos system Review Source NW Nicole W. CEO Restaurants Used the software for: 2+ years ### "A POS that does not live up to the acronym for once!" May 8, 2024 5.0 I have found Hungerrush to be extremely user friendly and responsive whenever we rarely run into issues. I feel like Hungerrush allows us to focus on what we need to so that we can best be successful in our every day mission of wow'ing our guests. Pros Hungerrush makes my team's job easier which means happier team, happier guests! Customer service is top notch and they are truly invested in being great partners. Cons My only issue with Hungerrush was lack of kiosks. However, in true Hungerrush fashion, we are currently in a series of calls to discuss how that can be rectified quickly but correctly. Love being with a solution minded partner! Alternatives considered [Aloha EPOS](https://www.capterra.com/p/178748/Aloha/)[InTouch](https://www.capterra.com/p/42973/InTouch-Technology/) Reason for choosing HungerRush Recommended by several other happy customers. Switched from [Thrive](https://www.capterra.com/p/130606/Thr-ve-POS/) Absolutely WORST point of sale since 1990. Products that are not well thought out, roll out was awful and cumbersome, customer service was non existent and there was always an annual required upsell with products less than 5 or 6 years old sunsetting. Review Source NE Nuri E. Owner Restaurants Used the software for: 2+ years ### "They promise a-lot but most basic things in the system doesn't work. They grow too quick too fast. " November 12, 2020 2.0 This system can be great, only if they can truly care about their customers. They care about you if you have at least 25 plus stores. The way they treat me: they really don't care about my business, I am too small for them. They need to stop advertising false claims about their system. They need to go back to their system and fix all the bugs before coming up with something new and don't let the new things run until you fix the problem 100% Am I happy? Hell no. Can they make me happy? For sure they can but they are more focused on getting new customers. If I already didn't have the Revention my POS would be Toast. Pros I have been using it for the last 8 years with 5 stores. At each store, we have about 4 stations with KDS. I really want to continue using it because we already have it and we know how to use it. Cons SO many problems. 1-Their credit card machine doesn't work 50% of the time it would say CC expired, yet it does not. They have no solution to fix that. We even changed the credit card machine. (Big company as Hungerrush, how that can be right? 2-Their apple pay doesn't work 3-Their online ordering has so many issues. Many customers can't order due to their address won't show up. It's also outdated. 4-No one in this company actually cares about the customer. It must be their culture. They only care about you until they make their sales with you. 5-Good luck if you have a serious problem with the system. Because their regular tech support can't fix those issues. You will need a call back from High tech. God knows how long that will take 6-They keep advertising they work with 3rd party delivery companies but yet I haven't found 1 that actually works with their system 100%. Example: Chowly orders were showing as Pick up instead of 3rd party delivery or Uber..etc (imagine this Friday night and u got 100 3rd party deliveries Pick up along with 100 regular customers to pick up. Disaster" I spent 3 months with Revention to fix that issue and nothing. Why would you advertise that Revention work with Chowly/Ordermark when it really doesn't 7- Never trust their installer to make things right. Out of 5 Installations, I only got one good installer who truly cared about what he was doing. Review Source DJ Dustin J. EVP of Franchise Operations Restaurants Used the software for: 1-2 years ### "EVP Franchise Operations" April 2, 2024 5.0 It has helped us because more proactive in building sales and profits. 360 helps us grow our technology as a brand without being a technology company. Pros They call it the white glove approach, 360 allows operators to concentrate on the business and still have ongoing marketing campaigns. Cons It is newer and there are still some challenges that we had to work through to fit our brand, but HR really works to address those issues as soon as possible. Alternatives considered [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) Reason for choosing HungerRush We felt like Hunger Rush understood our industry better than most companies. A lot of POS struggle to understand the complexity of the pizza industry. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.