# Page 3 | HungerRush Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is HungerRush the right Restaurant POS solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122189/HungerRush360/reviews --- HungerRush 4.1 (76) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of HungerRush ## Showing most helpful reviews Showing 51-75 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM John M. Owner Food & Beverages Used the software for: 2+ years ### "HungerRush 360 & \[sensitive content hidden\] kick ass!" May 28, 2024 5.0 Well I'm not very good with these survey things so once again I would say tech support and \[sensitive content hidden\] Pros Tech-support! They're always there when we have problems and I never have to wait too long. And the other thing would be our sales associate \[sensitive content hidden\]. She has been very helpful in resolving issues and leading our company in the right direction. Cons Well I'm just somebody that will always complain about cost Reason for choosing HungerRush Is this a serious question? I've been with before it was even HungerRush, it was revention. Switched from [Thrive](https://www.capterra.com/p/130606/Thr-ve-POS/) The other company sucked ass and their tech-support was terrible. I could never understand the person on the phone. Review Source eA einar A. owner Restaurants Used the software for: 6-12 months ### "Way overrated " May 12, 2023 1.0 Terrible. They took a week to install, and it was only a week because i was calling everyday, tablets wont work if you are 5 feet away from the router, freezes all the time, cheap, outdated - made in china. Customer service will be available 24/7, but they have very limited knowledge, if your issue will be a little complicated, be prepared to work without POS for hours, specially if it is after 5pm. There is no one you can talk to, no one is responsible, your account manager is a teenager, if you be able to talk to your account manager, she/he will be more prepared to lie to you instead of getting through your issues. Huge mistake, i went to hunger rush formally revention, thinking about they would make my life easier, with employee shortage, it made the situation way worse. Pros Software integration, friendly, extremely easy on employee the training. Cons They got stock in 1999, great software but outdated hardware, cheap kind. When you purchase a POS like hunger rush, for the price you pay, you will expect a lot more than what they offer. Outdated, slow, very expensive. customer service fast to answer, but really slow to fix your issue, when they can fix it, most of the time they have to escalate and you will be waiting forever, some times weeks. I had only one computer for 2 months, because they could not fix the tablets. Review Source DD Dharini D. Owner Food & Beverages Used the software for: Less than 6 months ### "Small business DO NOT fall for this solution. it is a trap" July 22, 2020 1.0 our comment is awaiting moderation. BIG Name…BUT NO Value. Small businesses …DO NOT fall for this system. It is a trap. Their sales team has NO value of customer after selling it. They make BIG commitments and claims failed to meet. They show you hungry howie as their customer BUT other large chain drop them because of their limitation of system, bugs in system and poor technology platform. Not sure how long even some of their customer will alst. After so many years they are in learning process. They show you savings in comparison but actual merchant fee will higher then you are paying. Their 50% online software module does not work. Their mobile app for reporting is just joke. you do not have a way to dive down and get details. first installation delay adn after installation it is almost three months they are not able to set up system the way you wanted even though they claim it is customizable. They will always look/ ask for money without even checking, for anythign you need even though it is part of your purchase package. i bought their system to save my time BUT for last three month i have to spend my own time to get issues resolved, show them bugs and limitations. Consult me if you have gone through similar or any other challenges after investing lot of money and time. 1 Pros heard it is very old and proven software so bought it. easy to open for just taking orders. for everything else it is difficult and you have to wait for appointment of senior person Cons Online module is working at 50%. Old technology. sales team will sell you with all the rosy picture and then ask for extra for everything. Management team does not know that their product has bug, limitations and challenges. people who do not understand technology can fall for their trap. but people who understand technology will soon realize the limitations and challenges. their mobile app is only good to show sales per hour and total sale. No more utilization or feature. you can not get details. system heat up. gives error while closing, some items disappear suddenly, no cloud backup, for inventory module , you need to enter all info manually, you can not use it remotely and on and on.... Reason for choosing HungerRush decided to go for it becasue once domino was using it and now hungry howie is using it. Their sales guy did a good job to draw rosy picture Review Source Scott A. Owner Used the software for: 2+ years ### "Using Revention POS puts an independent operator on the same playing field as the big chains. " March 17, 2018 5.0 The POS has saved me & made me money. Saving payroll with quick driver drawer balancing to having all th elittle upcharges programmed in. It really opened my eyes to the 'numbers' & numbers don't lie. Pros I researched POS systems for a few years before choosing Revention. I was very impressed with the marketing capabilities of the system, but as time went on & saw the possibilities of the system I realized I now had the tools to really run a business. The delivery module is more than I could expect, this alone has saved me time & money. I find it very easy to prgram menu items & coupons...The integration of online & mobile ordering platforms is incredible & let's my business run smoothly. I have always had good experiences with their 24/7 support staff & they go the extra mile to get any questions or issues I may have resolved. Cons You got to keep up with technology. Revention is always a step ahead of me & I am the one that never seems to be caught up with all the things this system can do. Review Source AS Ann S. Director of Communications Restaurants Used the software for: 2+ years ### "Revention checks all the boxes and is about as user friendly as a POS system can get! " August 15, 2019 5.0 Revention is extremely straightforward and easy on the eyes! We're able to easily customize and change our menu when needed, and after experiencing a few other POS systems, I realized how much I love the daily reports that Revention sends out (and allows you to customize!) Pros It's extremely easy to use! It's so easy to train new employees and they can truly "master" the system (or at least the basics of it) after only a few uses. Cons Our business is VERY delivery heavy, so I do wish that some of the delivery features could be improved upon. Even still, it does the job and allows us to manage 100+ deliveries in about a two or three hour window of time! Reason for choosing HungerRush Revention provides everything that we need in a POS system and allows our businesses to execute the high sales volume that we do day in and day out. We've explored other options but in the end weren't able to find anything that could provide us with all of the features and ease of use that Revention does! Review Source Response from HungerRush August 16, 2019 Thank you for reviewing Revention! We truly appreciate the kind words as we strive to provide an outstanding product to our customers. JS Jacob S. Co-owner/operator Used the software for: 1-2 years ### "Revention is the best" March 14, 2018 5.0 Pros The systems capabilities and functionality. iPhone used to use a slogan like we have an app for that. Well Revention might as well use the slogan we have a function for that.We use revention daily and love it. We have added on to our system with new options a few time and opened a 2nd location. From sales to service these guys are great. The more I have worked with them over the last couple years the more I have found a partnership in growing the business. Not only do these guys set up the programs and install them they genuinely care about you and the success of the business. I am personally in contact with my salesman weekly and I can get a hold of my installers on their personal cell phones if I have a serious problem that can't be fixed by regular technicians. Their service is one of a kind. Not only do they strive to have all software capable of doing more than you could imagine, they are even willing to program software for you and your personalized concept. No one else on the market will do that. As long as my doors are open, revention will be on the counter. Cons Honestly, the only negative thing I can say is that the system is costly. It's an investment. Yet I haven't found a system that's anywhere close to the same price that can do what revention can do. When you are ready to take your operation to the next level take revention with you. Review Source RP Roger P. Owner Restaurants Used the software for: 2+ years ### "Revention is like a GPS for your business " October 29, 2019 5.0 My experience with Revention has been everything I had hoped for. The soft ware keeps track of prior orders so that if you have an issue with a transaction it is at your fingertips. Pros I like how it. Keeps track of the servers tickets and money due. Also the servers’ tickets automatically go to the correct kitchen without the problem of reading illegible handwriting. Also it keeps the delivery drivers organized. We have been in business since 1963 and I wish we had Revention sooner, it has been a tremendous boost. Cons There isn’t really anything I don’t like about Revention. I wish I was more knowledgeable because it has much more features that I haven’t used. Reason for choosing HungerRush Revention seemed to be a much stronger program with better support. Review Source Response from HungerRush November 4, 2019 Hi Roger, Thank you so much for your kind review. We are excited to see that Revention has helped your business grow! Mike B. Owner Used the software for: 2+ years ### "Revention is the end all be all of ease of use Mac like functionality for a restaurant " March 18, 2018 5.0 Pros The online ordering and Enterprise functionality or top-notch, and since they also make the hardware along with the software I know that everything will connect and talk to each other seamlessly Cons In the past support was spotty, but from here on out it's been extremely diligent and respectable. I very much enjoy the product that helps my team get to where we need to be faster and easier. Review Source BA Bob A. President Restaurants Used the software for: 2+ years ### "Revention POS" September 3, 2019 4.0 In the restaurant industry you have to have a great POS system to operate efficiently. Revention works great, and the customer service is fantastic. Pros It is a great system. The ordering system is simple and efficient, the reports are thorough, it seems to be able to do everything I need it to do. Cons As the system gets older little glitches are starting to appear. I believe updating the system would help Switched from [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) Revention was clearly a better choice and met my needs and allowed me to grow better and faster Review Source MR Mike R. Owner Food & Beverages Used the software for: 1-2 years ### "Horrible customer service!!!!" October 13, 2022 1.0 Terrible experience. Pros Nothing- we deal with issues all the time, all we hear is “we are working on an update”. Complete joke! Cons It rarely works like they say it would. You will wait for over an hour every time you call for help! This company is horrible and only spends time on recruiting new customers!!!!! Review Source TV Todd V. General Manager Restaurants Used the software for: 2+ years ### "Revention software user" August 22, 2019 3.0 Overall it has not been too bad sometimes you get a tech that is not well informed and it takes longer to get an issue fixed but that is understandable. Pros It is easy to navigate from one area to another Cons The fact that when someone uses the web and they put to many characters in the suite/Apt box it transluncates the order and we have no information for where to deliver the food too. We can retrieve the information as long as another Web order don't come thru before we retrieve the information. This has been an issue for may years and has not been fixed yet is disappointing to say the least. Review Source BA Ben A. Manager Restaurants Used the software for: 2+ years ### "Revention POS" October 4, 2019 5.0 I have had a great experience with this software. Their customer support 24/7 has been a great feature they offer that we take advantage of. Any problem you have they will address quickly and resolve the issue. Pros The software is extremely user friendly. Very easy to train new employees on this software. Easy to change things within the POS as well. Cons I like the software and really don't have anything I don't like about it. It's very easy to use. Very easy to train on. Review Source Response from HungerRush October 4, 2019 Thank you so much for the wonderful review Ben. We are glad that our customer service has been able to assist you no matter the time of day! RB Roxanne B. Manager Restaurants Used the software for: 1-2 years ### "The ease of using HungerRush " May 9, 2024 5.0 Pros That is really easy for our customers to use. Cons That we do not get a weekly itemized report of every order & deposit made to verify the correct amount received. Review Source CK Chris K. Owner Used the software for: 2+ years ### "Good software horrible company" June 14, 2018 3.0 Pros Software is very user-friendly and easy to use. Very customizable as well. Took me about a day to learn how to use it and it's very easy to navigate. Cons The customer service is horrible. They raise the price by 30% in the middle of your contract without any warning or notice at all. If payment is not received within two days your current mapping system will no longer work. A mapping system that I've already paid for. They always do stuff like this. They know you need it so they just back you into a corner and say pay us or it won't work anymore. And then when you try to get a hold of management they never call you back. Horrible company. Review Source Maddie A. Licensing Coordinator Used the software for: 6-12 months ### "This POS is the best!" May 2, 2018 4.0 Pros Very user-friendly, meaning training new employees is quick and easy. Programming new menu items, specials and coupons is a cinch! And if problems do arise, their 24/7 support is amazing and friendly. Cons So far we have not have any complains about this product! If we had to have one complaint it would be the price - that being said, it is definitely worth the investment! Review Source VR Verified Reviewer Guest services Restaurants Used the software for: 6-12 months ### "It is ok" November 18, 2019 4.0 Overall it works well for adding points but not so much user friendly. Pros What I liked most about this product is being able to find customers accounts and download the account history. Cons I don't like that it won't allow to combine multiple accounts. It also will not allow you to edit or remove info. Review Source MS Mehgee S. Manager Food & Beverages Used the software for: 2+ years ### "Restaurant POS with a Support Team that tries. " January 26, 2017 5.0 The company I manage for has been using Revention for many years. The software is easy to use and you can always call their support line if you're ever in a jam. Unfortunately, they tend to put you on hold for long periods of time. This is not ideal when you're in the middle of a dinner rush and your POS crashes. However, their support team always tries their best to get your issues solved. Pros Ease of use Cons Extended time on hold on the phone. Review Source JS John S. Owner Restaurants Used the software for: Less than 6 months ### "I just want them to get their junk out of my restaurants" December 17, 2020 1.0 Horrible Pros It is very easy to use but does only half of what they say it will do. Cons The processes are clunky, The system cannot roundup to make a donation to charity. They cannot seem to process gift cards, cannot seem to get the order online feature to work, the salesman promised us the world and so far I have told him to come get his junky system out of our restaurants. We are locked into a 3 year contract and I can't get them to do anything we asked for and were promised in the sale. This system is actually hurting our business instead of helping. Their tech support just randomly takes control of your system for updates, sometimes in the middle of taking an order. Alternatives considered [Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing HungerRush The salesman promised it could do so much more than it actually does at a cheaper cost. Review Source MW Mark W. Owner / Operator Restaurants Used the software for: 2+ years ### "Revention for a Chain Restaurant" August 21, 2019 4.0 My franchise demands we use Revention, but overall the experience has been very good. Pros Ease of navigation. Good suite of applications for the business side. Cons On line ordering server sometimes goes down at peak times. Review Source RC Rick C. President Hospitality Used the software for: Less than 6 months ### "Baited & Switched" October 19, 2019 1.0 It has been a nightmare since installation. Revention is at least 2 years behind in software and hardware technology. All the phone calls to support has been why can't your software do this? Worst of all Revention promised to reduce processing fees and when the first statement comes the fees are 80% higher. Shocked and very angry at this company. Stay away from companies with this kind of business practice. Pros Finger Scan and the larger display screen Cons Outdated software and hardware. Can't perform the functions of a full-service restaurant. Management will take at least 45 minutes to close out day when it used to take 10. Maybe okay for QSR but do not get if you have a full-service restaurant. Review Source Response from HungerRush October 28, 2019 Hi Rick, We appreciate you letting us know of your concerns. The appropriate managers from our merchant services and customer service teams have been notified of your issues. TT Tony T. Owner Restaurants Used the software for: 2+ years ### "Switching to Revention is one of the best things I have done for my business. " March 26, 2018 5.0 Everything that I explained in the Cons. It is a great product that is truly customizable. I really love it. Pros Ease of use, reports,customer service, tech support and marketing. We are a high volume operation and it more than handles all of our needs. Could not be happier with my choice. I highly recommend it. Cons I have nothing to say here, I am very happy with the product. Review Source MM Mark M. Owner Used the software for: ### "USED CAR SALESMEN!" January 22, 2016 1.0 All about the sale with these guys...if I had to bet I would say they are getting ready to put the company up for sale and they are trying to pump up the top line...customer service is not a phrase that is comprehended in this company. Almost zero communication with them in the weeks prior to install, menu not even 50% programmed on the day they were supposed to start installation...had to spend the first day and half (which I paid $800/day for training) finishing that, then couldn't install the following day because they neglected to send the key code software, then knocked out my phones and internet while installing the next night so I had no phones, nobody could call us and we could not call out for the entire day! Lost a ton of reservations and had many messages asking if we were CLOSED DOWN!!!....never acknowledged their mistakes, blamed everything on me, never offered an apology. Their "director" of Customer Service called and gave me a bunch of lip service, said she would send me an email summarizing our conversation and asking for my suggestions on how best to resolve the issue - never heard back from her or anyone else at this company...and the topper of it all - THEY SENT ME AN INVOICE FOR ALMOST $1000 to pay for the travel expenses for the installer....ARE YOU FRIGGIN KIDDING ME?????!!!!!! Review Source Response from HungerRush June 28, 2019 Apologies on your past experience with Revention. We have revamped our POS solution for optimal use and our management team has changed out completely. Please considering us again. JW Joseph W. CEO Used the software for: 2+ years ### "There Representatives was very informative during the whole hunger rush demo. They took time to answer all questions." July 31, 2018 5.0 Very fast for staff to take orders. Pros We like how it is integrated in our Revention system. I love how easy it is for customers to place orders quickly. Cons The payroll features. It is hard to tell when the employee is actually getting paid for breaks and when they are not. Review Source BT Brian T. General Manager Used the software for: 2+ years ### "Revention has been fantastic for our bar," March 14, 2018 5.0 Pros Revention is super easy to use and train new employees on. Speed is never an issue with this POS. We have a large inventory but Revention makes it very easy to simplify, organize and adjust. Review Source MP Mehul P. Owner Restaurants Used the software for: 6-12 months ### "Great POS!" August 21, 2019 5.0 Wonderful! Pros Ease of use, customizable. The support is great Cons Learning curve. Took staff a while to learn Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.