Average Ratings

4 Reviews
  • 1 / 5
    Overall
  • 1 / 5
    Ease of Use
  • 1 / 5
    Customer Service

Product Details

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About Revention

Customizable order interface allows for order entry to flow according to your needs.


48305

Revention Features

  • Delivery Management
  • Gift Card Management
  • Online Ordering
  • Order Management
  • Separate Checks
  • Split Checks
  • Supports Loyalty Program
  • Table Management
  • Tips Management

Revention Reviews

Fun Fact: POS does NOT stand for "Point of Sale"

Apr 07, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: Revention is the worst POS I have ever used. Crashes almost daily, major glitches multiple times a day. You WILL be on the phone with their customer support at least once a week, if you can even get a hold of them, that is. When you do need to call them you'll be on hold for a minimum of fifteen minutes. Don't even think about using their "request a call back" option because you will NEVER get a call back. Ever. They have four one-star reviews for a reason. Absolutely garbage product.

USED CAR SALESMEN!

Jan 22, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: All about the sale with these guys...if I had to bet I would say they are getting ready to put the company up for sale and they are trying to pump up the top line...customer service is not a phrase that is comprehended in this company. Almost zero communication with them in the weeks prior to install, menu not even 50% programmed on the day they were supposed to start installation...had to spend the first day and half (which I paid $800/day for training) finishing that, then couldn't install the following day because they neglected to send the key code software, then knocked out my phones and internet while installing the next night so I had no phones, nobody could call us and we could not call out for the entire day! Lost a ton of reservations and had many messages asking if we were CLOSED DOWN!!!....never acknowledged their mistakes, blamed everything on me, never offered an apology. Their "director" of Customer Service called and gave me a bunch of lip service, said she would send me an email summarizing our conversation and asking for my suggestions on how best to resolve the issue - never heard back from her or anyone else at this company...and the topper of it all - THEY SENT ME AN INVOICE FOR ALMOST $1000 to pay for the travel expenses for the installer....ARE YOU FRIGGIN KIDDING ME?????!!!!!!

too expensive

Jan 01, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: 700 to 800 a month for a full service restaurants. three times as much as any other system.

Don't buy Revention

Jun 20, 2014
1/5
Overall
1 / 5
Customer Support

Comments: I have been installed for 7 weeks and it has been the worst $15,000 I have ever spent. Avoid Revention like the plague. After a 2 hour meeting with their "executive team" supposedly to address my issues with the misrepresentation of the product, I was told that they were "taking that issue off the table". I guess that's corporate speak for we don't care you are unhappy. When I tried to return the system for refund they threatened to sue me. So much for the satisfaction guarantee. These people will lie and cheat to get you and keep you under contract. You might as well hand a pile of money to the last employee that no showed for all the good it will do your business.