--- title: "HungerRush Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is HungerRush the right Restaurant POS solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/122189/HungerRush360/reviews/" page_type: "reviews" language: "en" --- HungerRush 4.1 (76) [View alternatives](https://www.capterra.com/p/122189/HungerRush360/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of HungerRush Ease of use 4.4 Customer Service 3.8 ## Pros and Cons in Reviews TF Thomas F OwnerRestaurants, 11 - 50 employeesUsed the software for: 6-12 months. “Delivery dispatch setup is very intuitive as well in the way that it ties into the map and shows estimated delivery time.“ September 19, 2024 RJ Ryan J ownerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “It has been difficult to make changes, to keep up with current trends and manage current hardware and services.“ February 7, 2025 TF Thomas F OwnerRestaurants, 11 - 50 employeesUsed the software for: 6-12 months. “We use Restaurant 365 for our bookkeeping and the system integrates with it very well.“ September 19, 2024 MS Mischa S AdminRestaurants, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “There is still a lack of menu consistency amongst multiple stores.“ November 14, 2024 MG Michael G OwnerRestaurants, 51 - 200 employeesUsed the software for: More than 2 years. “Up to date technology that is constantly upgraded to suit customers ever changing needs allowing smaller operators to effectively compete against international conglomerates with unlimited resources“ May 16, 2024 Cindy C Chef OwnerFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “Online menus and menu times were often incorrect.“ July 22, 2025 VP Vairon P OperationsRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “We are thinking of upgrading our current Hunger Rush systems - Lisa and Kelsey have been very attentive and upfront.“ February 13, 2025 DZ David Z OwnerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “Tried to work with \[sensitive content hidden\] in their finance and got no where but circles with him. “ March 8, 2025 ## Showing most helpful reviews Showing 1-25 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua K. Owner Restaurants Used the software for: 2+ years ### "Great for pizzerias" September 23, 2022 5.0 Pros HungerRush is great for pizzerias. They have a very robust pizza platform that options such as toast and square lack. They also have many featuers that are built right in, such as caller ID, online ordering, rewards, and gift card. Other services may require add ons for this. Cons They nickel and dime a bit. Every time they add a new feature they charge extra for it rather than including it. I feel like these should be built into the service. They also announce new products but don't make them available for smaller units for a long time. I've been waiting for one feature for over a year, but they keep pushing me back to help the larger chains. I understand that, but it's still bad form. Review Source AB Amber B. Operations Manager Restaurants Used the software for: 1-2 years ### "Great POS for any restaurant" October 24, 2024 5.0 We have used them for almost 10 years and in that time they have been consistent and always willing to help us out with any issues we have. They also follow through any tech issues until a resolution is found. Pros I like that is is all inclusive and is not like other POS companies that require you to piece it together one service at a time. Cons It's really hard to get ahold of the accounting department if you have any accounting issues. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Lavu](https://www.capterra.com/p/118828/Lavu/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing HungerRush Better delivery functionality over any of the others Review Source VK Vicki K. owner Restaurants Used the software for: 1-2 years ### "non-existent customer service" October 13, 2020 2.0 The techs that answer when you call the customer service are generally helpful, knowledgeable, and pleasant. They can immediately solve operator error problems or walk you through some troubleshooting. Otherwise, I feel I'm being bent over by a used car salesman every time I deal with the company. Pros When it is working, it is intuitive to use. Cons The system likes to crash. Installation was a joke. The guy flew up from Houston to install. He was on his phone the entire time he was in our shop. Customization was minimal at that time. Reports were not set up. It took a few calls to customer service to finish the process. The mapping was never installed correctly so although I am paying for it monthly I have never been able to use it. The credit card readers both started giving an "expired" message one day after the one year equipment warranty expired. Now I have no alternative than to buy new machines, but I can't get our account manager to return my calls or e-mails. Work station number one failed completely on Wednesday. After going back and forth with customer service (again nobody answered in the sales department and our account rep has not returned my calls) I was told that a new station would ship on Thursday morning. Now it is Tuesday and after talking to customer service again (the only phone number that picks up) I've been told that the station is still in their warehouse waiting to ship. We missed out on thousands of dollars in revenue over this holiday weekend because we had to take all phone orders on the front workstation, where dine-in orders are input and customers pick up their orders. This meant very long hold times and angry customers. I'm now waiting again for a call-back from our account representative. It's been over an hour. Alternatives considered [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) Reason for choosing HungerRush price, promised speed of installation Review Source NW Nicole W. CEO Restaurants Used the software for: 2+ years ### "A POS that does not live up to the acronym for once!" May 8, 2024 5.0 I have found Hungerrush to be extremely user friendly and responsive whenever we rarely run into issues. I feel like Hungerrush allows us to focus on what we need to so that we can best be successful in our every day mission of wow'ing our guests. Pros Hungerrush makes my team's job easier which means happier team, happier guests! Customer service is top notch and they are truly invested in being great partners. Cons My only issue with Hungerrush was lack of kiosks. However, in true Hungerrush fashion, we are currently in a series of calls to discuss how that can be rectified quickly but correctly. Love being with a solution minded partner! Alternatives considered [Aloha EPOS](https://www.capterra.com/p/178748/Aloha/)[InTouch](https://www.capterra.com/p/42973/InTouch-Technology/) Reason for choosing HungerRush Recommended by several other happy customers. Switched from [Thrive](https://www.capterra.com/p/130606/Thr-ve-POS/) Absolutely WORST point of sale since 1990. Products that are not well thought out, roll out was awful and cumbersome, customer service was non existent and there was always an annual required upsell with products less than 5 or 6 years old sunsetting. Review Source DJ Dustin J. EVP of Franchise Operations Restaurants Used the software for: 1-2 years ### "EVP Franchise Operations" April 2, 2024 5.0 It has helped us because more proactive in building sales and profits. 360 helps us grow our technology as a brand without being a technology company. Pros They call it the white glove approach, 360 allows operators to concentrate on the business and still have ongoing marketing campaigns. Cons It is newer and there are still some challenges that we had to work through to fit our brand, but HR really works to address those issues as soon as possible. Alternatives considered [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) Reason for choosing HungerRush We felt like Hunger Rush understood our industry better than most companies. A lot of POS struggle to understand the complexity of the pizza industry. Review Source SD Suzanne D. EVP Food & Beverages Used the software for: 2+ years ### "HungerRush Reveiw" August 2, 2024 4.0 The system is very good for overage operations. Communication regarding updates needs improvement also wait times for feature requests can be frustrating. Pros The system is easy to use and perfect for a pizza restaurant. Cons Long wait times for improved/ updated product requests. Alternatives considered [Firefly](https://www.capterra.com/p/10009059/Firefly/) Reason for choosing HungerRush PCI compliant and easy to use. Employees can pick up order taking in a day. Switched from [Firefly](https://www.capterra.com/p/10009059/Firefly/) Firefly was not PCI compliant at the time. We have been with HR for many many years. Review Source JM John M. Owner Food & Beverages Used the software for: 2+ years ### "HungerRush 360 & \[sensitive content hidden\] kick ass!" May 28, 2024 5.0 Well I'm not very good with these survey things so once again I would say tech support and \[sensitive content hidden\] Pros Tech-support! They're always there when we have problems and I never have to wait too long. And the other thing would be our sales associate \[sensitive content hidden\]. She has been very helpful in resolving issues and leading our company in the right direction. Cons Well I'm just somebody that will always complain about cost Reason for choosing HungerRush Is this a serious question? I've been with HungerRush before it was even HungerRush, it was revention. Switched from [Thrive](https://www.capterra.com/p/130606/Thr-ve-POS/) The other company sucked ass and their tech-support was terrible. I could never understand the person on the phone. Review Source BK Blake K. Owner Food & Beverages Used the software for: 6-12 months ### "Owner user" July 9, 2024 5.0 Pros Everything combined for restaurant management Cons Some menu options were difficult to put together based off of previous pos system Review Source BA Bob A. President Restaurants Used the software for: 2+ years ### "Revention POS" September 3, 2019 4.0 In the restaurant industry you have to have a great POS system to operate efficiently. Revention works great, and the customer service is fantastic. Pros It is a great system. The ordering system is simple and efficient, the reports are thorough, it seems to be able to do everything I need it to do. Cons As the system gets older little glitches are starting to appear. I believe updating the system would help Switched from [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) Revention was clearly a better choice and met my needs and allowed me to grow better and faster Review Source JS John S. Owner Restaurants Used the software for: Less than 6 months ### "I just want them to get their junk out of my restaurants" December 17, 2020 1.0 Horrible Pros It is very easy to use but does only half of what they say it will do. Cons The processes are clunky, The system cannot roundup to make a donation to charity. They cannot seem to process gift cards, cannot seem to get the order online feature to work, the salesman promised us the world and so far I have told him to come get his junky system out of our restaurants. We are locked into a 3 year contract and I can't get them to do anything we asked for and were promised in the sale. This system is actually hurting our business instead of helping. Their tech support just randomly takes control of your system for updates, sometimes in the middle of taking an order. Alternatives considered [Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing HungerRush The salesman promised it could do so much more than it actually does at a cheaper cost. Review Source RS Rick S. Owner Restaurants Used the software for: 2+ years ### "Hungerrush is great for us!" September 13, 2024 5.0 Pros the simplicity of the entire system and how it covers every item we need from dine in to carryout to delivery. Cons Better tablet options that could speed up our dining room time Review Source DD Dharini D. Owner Food & Beverages Used the software for: Less than 6 months ### "Small business DO NOT fall for this solution. it is a trap" July 22, 2020 1.0 our comment is awaiting moderation. BIG Name…BUT NO Value. Small businesses …DO NOT fall for this system. It is a trap. Their sales team has NO value of customer after selling it. They make BIG commitments and claims failed to meet. They show you hungry howie as their customer BUT other large chain drop them because of their limitation of system, bugs in system and poor technology platform. Not sure how long even some of their customer will alst. After so many years they are in learning process. They show you savings in comparison but actual merchant fee will higher then you are paying. Their 50% online software module does not work. Their mobile app for reporting is just joke. you do not have a way to dive down and get details. first installation delay adn after installation it is almost three months they are not able to set up system the way you wanted even though they claim it is customizable. They will always look/ ask for money without even checking, for anythign you need even though it is part of your purchase package. i bought their system to save my time BUT for last three month i have to spend my own time to get issues resolved, show them bugs and limitations. Consult me if you have gone through similar or any other challenges after investing lot of money and time. 1 Pros heard it is very old and proven software so bought it. easy to open for just taking orders. for everything else it is difficult and you have to wait for appointment of senior person Cons Online module is working at 50%. Old technology. sales team will sell you with all the rosy picture and then ask for extra for everything. Management team does not know that their product has bug, limitations and challenges. people who do not understand technology can fall for their trap. but people who understand technology will soon realize the limitations and challenges. their mobile app is only good to show sales per hour and total sale. No more utilization or feature. you can not get details. system heat up. gives error while closing, some items disappear suddenly, no cloud backup, for inventory module , you need to enter all info manually, you can not use it remotely and on and on.... Reason for choosing HungerRush decided to go for it becasue once domino was using it and now hungry howie is using it. Their sales guy did a good job to draw rosy picture Review Source HW Howard W. Owner Restaurants Used the software for: 2+ years ### "Mobile app and Delivery features make HungerRush!" August 23, 2024 4.0 Pros Online ordering and delivery functions are the best part about HungerRush. The mobile app makes a difference and gives customers a more personal way to order from us. These features in addition to have a direct person to call at all times, \[sensitive content hidden\], help me run my concept. Cons HungerRush could benefit from creating a self ordering option such as a kiosk (mobile too) or QR code that we could use remotely if we are featured at a food festival, etc. Really hope to see text released this year to give our customers updates on their orders via text. Review Source LH Larry H. Director of Operations Food & Beverages Used the software for: 2+ years ### "We love HungerRush!" July 23, 2024 5.0 We love everything about HungerRush! I would change our recipes before we change our POS! Pros The price structure to start out. We love the subscription model. It allowed us to improve our business without spending a fortune upfront. HungerRush and the tech service we receive make us successful. Cons Not having a self-serve option like a kiosk Review Source JS Jacob S. Co-owner/operator Used the software for: 1-2 years ### "Revention is the best" March 14, 2018 5.0 Pros The systems capabilities and functionality. iPhone used to use a slogan like we have an app for that. Well Revention might as well use the slogan we have a function for that.We use revention daily and love it. We have added on to our system with new options a few time and opened a 2nd location. From sales to service these guys are great. The more I have worked with them over the last couple years the more I have found a partnership in growing the business. Not only do these guys set up the programs and install them they genuinely care about you and the success of the business. I am personally in contact with my salesman weekly and I can get a hold of my installers on their personal cell phones if I have a serious problem that can't be fixed by regular technicians. Their service is one of a kind. Not only do they strive to have all software capable of doing more than you could imagine, they are even willing to program software for you and your personalized concept. No one else on the market will do that. As long as my doors are open, revention will be on the counter. Cons Honestly, the only negative thing I can say is that the system is costly. It's an investment. Yet I haven't found a system that's anywhere close to the same price that can do what revention can do. When you are ready to take your operation to the next level take revention with you. Review Source SN Sarah N. Owner Restaurants Used the software for: 2+ years ### "HungerRush is the best for pizza" August 16, 2024 5.0 Pros It is pizza friendly which is huge to us. It makes my life easier with ease of use Cons Percentage tipped out for different labor types can be difficult and changing cash drawers mid shift has room for improvement. Review Source MG Michael G. Owner Restaurants Used the software for: 2+ years ### "Innovative and adaptive platform " May 16, 2024 5.0 Pros Up to date technology that is constantly upgraded to suit customers ever changing needs allowing smaller operators to effectively compete against international conglomerates with unlimited resources Cons Credit card processing fees are too high Review Source RE Ron E. General Manager Restaurants Used the software for: 2+ years ### "HungerRush has improved" August 14, 2024 4.0 Pros the improvement put in to resolve issues now and third party integrations being added Cons Communication between departments needs improvement when we add integrations to our system Review Source TV Todd V. General Manager Restaurants Used the software for: 2+ years ### "Revention software user" August 22, 2019 3.0 Overall it has not been too bad sometimes you get a tech that is not well informed and it takes longer to get an issue fixed but that is understandable. Pros It is easy to navigate from one area to another Cons The fact that when someone uses the web and they put to many characters in the suite/Apt box it transluncates the order and we have no information for where to deliver the food too. We can retrieve the information as long as another Web order don't come thru before we retrieve the information. This has been an issue for may years and has not been fixed yet is disappointing to say the least. Review Source RB Roxanne B. Manager Restaurants Used the software for: 1-2 years ### "The ease of using HungerRush " May 9, 2024 5.0 Pros That is really easy for our customers to use. Cons That we do not get a weekly itemized report of every order & deposit made to verify the correct amount received. Review Source NK Nathan K. Owner CEO Entertainment Used the software for: 2+ years ### "Worst POS Software you can use. " May 30, 2017 1.0 It did Function barely for the time that we used it. Pros The software can work okay if your willing to spend a lot of time figuring it out. However it is probably the worst POS software I have ever used. Cons The software is buggy and not dependable. The software is extremely expensive and for old out of date hardware, and dated software. The customer service is terrible and rude. They have hidden rules, for example. If you dont upgrade your software often enough they will make you completly rebuy the POS system in order to upgrade. Review Source Response from HungerRush June 28, 2019 Revention POS solution has been completely revamped for optimal use and is cost effective. Please considering us again. MW Mark W. Owner / Operator Restaurants Used the software for: 2+ years ### "Revention for a Chain Restaurant" August 21, 2019 4.0 My franchise demands we use Revention, but overall the experience has been very good. Pros Ease of navigation. Good suite of applications for the business side. Cons On line ordering server sometimes goes down at peak times. Review Source TT Tony T. Owner Restaurants Used the software for: 2+ years ### "Switching to Revention is one of the best things I have done for my business. " March 26, 2018 5.0 Everything that I explained in the Cons. It is a great product that is truly customizable. I really love it. Pros Ease of use, reports,customer service, tech support and marketing. We are a high volume operation and it more than handles all of our needs. Could not be happier with my choice. I highly recommend it. Cons I have nothing to say here, I am very happy with the product. Review Source VM Victor M. COO Used the software for: 2+ years ### "Excellent team of people, probably the best in the industry. " March 14, 2018 5.0 Pros Everything in one place and their ability to do custom development with them is absolutely refreshing. Cons Love the software, can't find any cons with the software, the only thing that I would love to see more integration with merchant services with EMV capability. Review Source SH Sara H. Phone staff Food & Beverages Used the software for: Less than 6 months ### "Revention review" October 14, 2019 3.0 People are not ordering because the prices are too high and they cant figure out or find the menu online. Pros It's faster. It prints a ticket. The ticket prints to where you can see eveythiglng. You dont have to find the ticket Cons It is more confusing. I dont like it. The prices are too high. We cant do coupons ourself. I flat out dont like the whole system Review Source Response from HungerRush October 28, 2019 Hi Sara, Thank you for your honest review from your perspective. From what it seems like, many of these issues are in the hands of your managers, related to the high pricing and authorizing coupon issuing. 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