# Page 2 | YourVirtuoso Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is YourVirtuoso the right Music School solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122202/YourVirtuoso/reviews --- YourVirtuoso 4.2 (57) [View alternatives](https://www.capterra.com/p/122202/YourVirtuoso/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of YourVirtuoso ## Showing most helpful reviews Showing 26-50 of 57 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MG Meredith G. Owner/Educator Music Used the software for: 2+ years ### "I have used YV for almost 10 years. It is a very reliable product and is easy to get up & running." August 31, 2017 4.0 All-in-one product for maintaining customer data as well as marketing. Pros The customer service is stellar. If I can't figure out how to do something my concern is addressed promptly. The developer encourages suggestions for improvement, and the software is updated regularly. Cons Creating attractive newsletters/templates is a bit challenging unless you have a HTML/coding background. It would be nice to have a broader selection of ready-made templates to choose from for mailings. Review Source Response from SimplySignUp September 11, 2017 Thanks Meredith, Glad you are happy with our support and the setup process. I will be assessing the templates for marketing emails again soon, so we hope to have some more nice options to add. Gerry CS Cathy S. Owner Used the software for: 2+ years ### "I have been using YV for 15+ years in my Kindermusik studio which has varied from 100-400 students." August 31, 2017 5.0 Pros It is helpful to have not only class scheduling, but billing and mailing capabilities. I love the flexibility in setting up fees, payments, automatic billing (and billing reminders) and emails to be sent out. Being able to keep attendance has been very helpful especially for the satellite locations; I am able to see a families attendance record at all times. Cons Of the many options for payment plans, I am not able to total get it to do what I would like; have 8 payments even though classes run for 9 months. Review Source Response from SimplySignUp September 11, 2017 Hi Cathy, Thanks for the review. I have that payment plan enhancement on "the list" :-) Gerry JL Jack L. CTO Used the software for: 2+ years ### "We've used Your Virtuoso for several years, and it was innovative when it came out." November 19, 2017 3.0 Pros It's familiar and functional - it allows us to easily post classes, manage registrations and billing. Cons It hasn't been updated in at least 2 years, technical support basically says "we don't support that feature becuase it really isn't needed", and the backend class scheduling + order processing is regularly unvailable when I'm trying to schedule classes. Review Source Response from SimplySignUp November 20, 2017 Hi Jack, Thanks for the feedback. I took a look at your trouble tickets and emails from the last year or so, and I think the feature you were looking for was the mobile App. Maybe we should discuss it further? There is still an interesting trade-off between App and mobile optimized website, and I still think we, and you, are best served by an HTML solution. The landscape is changing however, so I am open to being convinced. On the availability question. As you probably heard, we recently moved the system to a new server solution, and while we are still optimizing it, we are at 99.9% availability at this point. I hope we can meet your objectives there as we move forward. I would like to add another "9" to that figure. Gerry DM Dana M. Owner, Kindermusik of Jonesboro Education Management Used the software for: 2+ years ### "Quality studio program st an affordable price " October 6, 2016 5.0 I have been using Your Virtuoso for approximately 13 years. I have been very pleased with its many accounting, Email and personalized functions. It's a quality program & service for the financial investment. The customer service is excellent. They always respond very promptly to my questions. Pros There are many capabilities that I like but most of all the ability to target customers based on certain criteria & print reports in a flash. Cons I would like some fresh new templates to choose from for the home page and be able to restore a session if I accidentally deleted it. Review Source Response from SimplySignUp November 6, 2016 Thanks Dana. Looking at new template options. Do you have a style/example you like? Gerry DM Dana M. Owner, Kindermusik of Jonesboro Education Management Used the software for: 2+ years ### " Very good software for studios, reasonably priced, great tech support and creates reports with ease" September 13, 2017 4.0 Email marketing, reports, credit card payment processing Pros What I like most about your virtuoso is all the reports that it can create and the marketing aspects of sending the reports to strategic age groups in the studio. I also greatly appreciate the credit card payment processing system and getting the money in my account in a quick time frame. Cons What I like least about your virtuoso is when a student transfers you have to manually go in and adjust the tuition for the remaining weeks. Review Source Response from SimplySignUp September 14, 2017 Thanks Dana. We are looking at transfers and prorates to see if it can be simpler but still as flexible. Gerry KE Kathleen E. Director Music Used the software for: 2+ years ### "The customer support is outstanding. There is a learning curve and I'm still not a master." August 31, 2017 5.0 As noted before, it has made my life so much easier. Oh, another benefit is the ease with which I can submit my class lists. I used to do that manually. Egad! Pros That it tracks my registrations and that folks can pay online. Also the ease with which I can contact someone for support. Cons The mailing function is not as easy as it could be. I probably need assistance to make my messages look professional and there don't seem to be as many options with the new marketing materials. But that is probably just ME. Review Source Response from SimplySignUp September 11, 2017 Thanks Kathy, I'll be looking at mailing templates again soon. Hope we can tune that up for you then. Gerry HD Heidi D. Music Used the software for: 2+ years ### "I can't imagine using any other service!" October 7, 2016 5.0 I have been using Your Virtuoso for many years, and it just keeps getting better and better. Gerry is very prompt in helping with any issues or questions I have. My music business has a beautiful website that takes care of all of my needs from providing information to prospective families, to accepting card payments, to keeping track of tax information (absolutely invaluable at tax time!). There are so many features to the website---too many to list. It is a great value for what is provided. I cannot imagine finding any other service that would provide all of this in one place. I am a happy customer since 2007! Thank you!!! Pros Ease of use, many features Review Source Response from SimplySignUp November 6, 2016 Thanks Heidi, You made my day! Gerry NH Nancy H. Owner/Educator Music Used the software for: 2+ years ### "Great product for registrations and "back office" detail." October 6, 2016 5.0 I have been using YV for several years now. The initial use and set up took some time, but I know the product well and probably don't even utilize all that it has to offer. Whenever I have had any issue, I have always gotten a quick response. Pros It has become much easier to use since I first started using the product. The upgrades have always been an improvement. Cons No specific cons for me. When I have any issue, I contact the support available and have always had success. They have even done the steps necessary to add "buttons" or videos to a page for me since I am not that technical. Review Source Response from SimplySignUp October 6, 2016 Thanks Nancy! UW Uta W. Kindermusik educator and business owner Used the software for: 2+ years ### "YourVirtuoso is easy to use and fits most of my business needs!" September 6, 2017 4.0 Pros Customer service and maintenance are excellent! It's very easy to set the website up and to adapt it to my needs! Cons There are some quirks that irritate me like why are previews always scheduled a week later instead of the next available day? When I reserve a spot for a customer they frequently complain that they can't go in and pay because they are already registered! Review Source Response from SimplySignUp September 11, 2017 Hi Uta, Thanks for the feedback. Can you call or send us a help ticket for those quirks? I think we can fix them or at least explain what is happening and how to avoid them. Thanks, Gerry MM Michele M. Owner Gambling & Casinos Used the software for: 2+ years ### "Makes the business easier" October 6, 2016 4.0 I love the fact that YV makes the business part easier so I can concentrate to teach. However, I would love to see YV be more user friendly, adding pictures, videos and etc. these items just need to be much easier. Pros Easy to keep records for your business Cons Not user friendly for photos Review Source Response from SimplySignUp November 6, 2016 Thanks Michele, I hope the new help widget and help documents can be useful in getting those pictures updated. I understand it is a multi step process that can have complications with image size etc. I'll take a look at the process and see if there are ways to streamline it. Gerry RD Rebecca D. Music teacher / choir director Music Used the software for: 2+ years ### "Quick review of YourVirtuoso" October 6, 2016 4.0 I have used the basic level of YourVirtuoso for many years. It was a great way to transition from old record keeping to the specific business online management that I really needed. I've appreciated the responsiveness of Gerry and the team throughout my time with YV. Pros Focus on Kindermusik specifics Cons Basic level is not adaptable to my specifics. I know that I can upgrade, but the cost is a concern. Review Source Response from SimplySignUp November 6, 2016 Thanks Rebecca! Understand the cost issue, but at $29.95 I still believe it pays for itself in no time ;-) Gerry SG Sonya G. Owner Education Management Used the software for: 2+ years ### "I do like Your virtuoso, but often want to pull out my hair when trying to change anything on it" September 1, 2017 4.0 registrations and website all in one spot Pros It keeps all of my registrations, classes and taxes, etc organized. I like having my registration process and website all together Cons It's very hard to change pictures and text. I feel it looks a bit dated. I have no website writing experience so this needs to be user friendly Review Source Response from SimplySignUp September 11, 2017 Thanks for the feedback Sonya. I am thinking we need some video training and help content to clarify all the editing options. Gerry AH Alberto H. Tech Administrative Market Research Used the software for: Less than 6 months ### "My Opinion of YourVirtuoso." September 8, 2021 5.0 Pros Is an easy product for use and this brand is very reach and complete, like the information, the content (files), right and precise orientation about the music or kind of music, and the apliances (apps). Cons Is excellent, beutiful, extense and good explain and tutorials are good. Is very complete and clear all the information for any person want initiate in the music or is fanatic of the music or any kind of music. Review Source YO Yvette O. Owner Music Used the software for: 2+ years ### "I'm organized!" October 11, 2016 5.0 Your Virtuoso has been my "business office" since they first came out. I love it. Gerry is helpful and open to feedback. Before YV I was so disorganized and swamped with all the management stuff...to tears. Now I have time to teach more classes. Definitely pays for itself. Pros Once you know the program it's very easy and quick to set up classes, input family data, do specific mailings, figure out who has a balance due! Review Source Response from SimplySignUp November 8, 2016 Thanks Yvette! Gerry RL Rachel L. Kindermusik Educator Music Used the software for: 2+ years ### "Your Virtuoso " October 6, 2016 4.0 I have been with YourVirtuoso for 8 years now. It has undergone many improvements and upgrades which has helped to make it easy to use. The structure is somewhat limited, however for price you can't beat it. YourVirtuoso handles all of the back office things as well as providing reports etc that help you run your business better. Pros Very inexpensive and does a good job of providing reports and credit card processing services. Cons Very limited on presentation of website. Review Source Response from SimplySignUp October 6, 2016 Thanks Rachel. Glad you are enjoying the features of YourVirtuoso. If you have some nice website designs you have seen, please feel free to contact us through the help system and provide a few links. We periodically do template updates and would love to know what you are looking for. Regards, Gerry SS Susan S. Used the software for: ### "Good but needs tweaking" October 6, 2016 3.0 Good but needs tweaking. Recently I've had many families tell me they cannot find my schedule on the website I also see that it is difficult to view all classes from the website just to browse to see where classes are offered and on what day even if the classes are full. I've also had several instances where at the website allowed 13 children to be registered in a class where the default maximum was set for 12. In those instances I've had to call those families and tell them that they was a glitch with the website and that we are only allowed a maximum of 12 children per class. I've also tried to update my biography information and teacher information but can't seem to find a way to make that happen. I wanted to edit information for one of my teachers but also could not get the edit button to work. Review Source Response from SimplySignUp November 6, 2016 Thanks for the review Susan. We are making a change soon to make sure the class list shows even earlier in the typical browsing flow. That should remove any difficulty there. That 1 extra in class question comes up from time to time, and it is a trade off we had to make when a family with 2 kids wants to enroll in a class with one open spot. The feedback we have to date is that most (but not all) educators would prefer to get the 2 enrollments. Let me know if the bio editing is still an issue. It should not be a problem unless, perhaps, you were pasting from a MS Word document which can cause HTML style conflicts. Thanks again, Gerry SR Shay R. owner/ manager Music Used the software for: 1-2 years ### "Great help for my business " October 11, 2016 4.0 Your virtuoso is running my business website and doing a great job. through them our costumers get easy acces to their information on-line and can make changes payments and more. for me as an owner it is a great way to communicate with my costumers, collect money and run reports it makes life so easy ! Pros easy to use reliable Cons not so much up to date Review Source Response from SimplySignUp November 8, 2016 Thanks Shay, I am waiting impatiently for the release of the updated templates too! Gerry LK Larisse K. Music Teacher Music Used the software for: 2+ years ### "Great for a free option in studio management software" February 18, 2022 3.0 Pros It is one of the very few FREE software that does most of what you need. Cons It is a little clunky to use and the look and feel is fairly basic. I found it harder to set up than other software. It really has a lot of features for a free version though. Review Source Response from SimplySignUp February 18, 2022 Thanks for the feedback Larisse. If you have any suggestions to improve the workflow we'd love to hear them. The look & feel has a lot more options in the paid version of course, and is still a better deal than most competitive systems. Thanks, Gerry KD Kristine D. Used the software for: ### "We love Your Virtuoso" October 8, 2016 5.0 After ten+ years of paying a developer to manage our website we started using Your Virtuoso. What a savings in time and money! We can make instant changes to our teacher bios instead of saving up enough changes for our developer's 15 minute minimum. There's a make-up class feature built in too which is great because we used to pay for another make-up scheduling website in addition to our regular website. The accounting portion works really well for tracking different types of tuition and enrollments - easy peasy! I also love that I don't have to do a vendor credit card security class every year as Your Virtuoso is in charge of that portion as well and I no longer have to hire my former web-developer every year to make sure we're compliant. It does take a little time to figure out the system but once you get used to it, it makes running a Music Together center a breeze! Your Virtuoso is not custom designed to each center's specific needs but the overall application and features makes the service EXCELLENT value. I'm so glad I switched to Your Virtuoso. Review Source ME Marilee E. Owner of a Kindermusik business Music Used the software for: 2+ years ### "Great online enrollment and support. " October 13, 2016 5.0 My overall experience with YourVirtuoso has been very positive. Although do not take advantage of all the features it offers, I am very pleased with the enrolling options it offers my students. I am a very small studio and so I am gradually learning about some of the feature that could be a benefit to me. The couple of times I have had to correspond with Gerry I have received a helpful and timely response. Pros The enrollment feature is great as is the record keeping for payments and balances. Cons It took me a little bit of time learning how to negotiate the software. Review Source Response from SimplySignUp November 8, 2016 Thanks Marilee Gerry MK Marie K. Used the software for: ### "Lyrical Children's review " October 7, 2016 3.0 I anxiously await the updated site as I feel the current templates are very outdated. My families find the site difficult and confusing to navigate. The back end for the most part is fine now that I have been using it for a while. I do wish there was more search abilities for the prospective families. I also feel frustrated with the email marketing limitations since I do not know html. Pros The back end is pretty extensive for current classes running and current families. Cons There is a definite learning curve for those that are not computer literate Review Source Response from SimplySignUp November 6, 2016 Thanks Marie, Do you have some specific suggestions on prospect search? The advance find lets you specify name, email and last contact date - do you need phone perhaps? Regards, Gerry AB Ann B. Used the software for: ### "Your Virtuoso review" November 4, 2016 4.0 I have used Your Virtuoso for my Kindermusik business for several years and have been fairly happy with it. I use a Wordpress blog for my main website with a link to YV for people to register. I also use the back office to keep track of registrations and payments. As I am not much of a "techie" person, it has been a bit of a learning curve to become familiar with how to set everything up, but Gerry and his staff have been very helpful. I have had some issues with people paying by credit card for their tuition, and odd amounts have been taken out at odd times, but I think that is just something I have been doing incorrectly, and I need to spend some more time learning that part of the setup. Review Source Response from SimplySignUp November 8, 2016 Thanks Ann. Let us know if you need help setting up those payment plans. Gerry KB Kim B. Used the software for: ### "Long Time User" October 7, 2016 5.0 I have loved having a system to help keep me organized, not just for the current month or year, but for the long term. I have used Your Virtuoso for years and I really appreciate the way I can look back and see what trends have been in my business in the long term. Very helpful in running a business. I have never used the web site feature as I already had one, but I have used the enrollment portion and then the class lists. Very helpful and amazing to be able to go back and the different functions to track trends in my business. Review Source Response from SimplySignUp November 6, 2016 Thanks Kim, Have you checked out the website templates in Version 3? The upgrade might be worth it if it saves you a bunch of time and hosting $ to keep your current site up to date? Gerry GR Gwendolyn R. Used the software for: ### "Good if you your system matches theirs" October 11, 2016 2.0 I really like having an automatic system but I find myself having to re-do things over and over instead of being able to copy and paste. Having parents reenroll seasonally when I teach continually throughout the year is hard because schedules change. Pros Automatic withdrawal, price Cons Not always user friendly. Takes a while to receive the payment. Review Source Response from SimplySignUp November 6, 2016 Gwendolyn, I'll email you to follow up. You do not have to use a seasonal semester model, and sessions can be cloned. I would love to understand your business model so I can recommend the best way to set up YourVirtuoso for you. Thanks, Gerry GC Gerry C. Director Used the software for: ### "A great solution. All in one at a great price" December 9, 2011 5.0 The most complete solution I have seen. It just lets us get on with the fun and important stuff like the teaching and the marketing. Pros Includes website, and a merchant account at no extra charge. Everything updates automatically whenever we add a class, session etc. Takes the grunt work out of managing the studio. Replaces the need for Constant Contact too. Automatically processes payments every month (or whenever they are due) Cons Doesn't handle costumes yet, but it is coming soon I think Review Source Response from SimplySignUp November 8, 2016 Thanks, Gerry Similar Products Featured