# OnShift Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OnShift Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more. Source: https://www.capterra.com/p/122212/OnShift --- # OnShift Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OnShift ## What is OnShift? OnShift's next-generation platform fundamentally transforms the relationship between healthcare organizations and their workers. OnShift's innovative approach to recruitment, hiring, workforce management, pay, and engagement fosters a culture where people want to work. Thousands of healthcare organizations rely on OnShift's integrated suite of software and services to dramatically reduce turnover rates, decrease costs, and improve the quality and continuity of care. ## What is OnShift used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OnShift?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.onshift.com/&name=OnShift) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OnShift 3.9 (14) VS. [4.3 (1,827)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (14) Ease Of Use 4.3 (1,826) Value For Money 3.6 (11) Value For Money 4.2 (1,489) Customer Service 3.6 (11) Customer Service 4.1 (1,559) ## OnShift alternatives [4.6 (5,092)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Highest Rated [4.9 (4,655)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month [4.5 (1,741)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting price Contact vendor for pricing [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/122212/OnShift/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Employee Scheduling 3.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Messaging 3.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Communicate using messages within the system Mobile Access 3.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Schedule Distribution 3.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Assign and distribute work schedules to individual employees or teams within an organization Self Service Portal 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Workflow Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks OnShift 43 features Define levels of authorization for access to specific files or systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Find and manage potential candidates and their applications and resumes through the recruiting life cycle Manage the process of evaluating documents or requests submitted for approval Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Specifically for nursing homes Report on the allocation and distribution of labor costs across projects Predict labor requirements based on past and present data/trends Manage the attendance, schedule, and payroll of the labor workforce Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Manage and record overtime hours for hourly employees Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Assign and distribute work schedules to individual employees or teams within an organization Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Managing and trading shift details between employees Schedule shifts for staff/employees, track hours worked, and manage staff payroll Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (14) 4.0 Based on 14 reviews ## Pricing Value for money 3.6 (11) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.6 (11) 3.6 Based on 11 reviews ## Integrations [ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[ isolved](https://www.capterra.com/p/164417/iSolved/)[ Proliant](https://www.capterra.com/p/187093/Proliant/)[ ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[ Netchex](https://www.capterra.com/p/162115/Netchex/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (11) 3.6 Based on 11 reviews ## User reviews Overall rating 3.9 Based on 14 reviews Filter by rating 5(8) 4(2) 3(1) 2(1) 1(2) Mentioned topic Sorted by most recent DM Dylan M. Owner Health, Wellness and Fitness ### "Customer Service Absent" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 30, 2026 I've been using OnShift Time for over three years. I recently hired a new administrator at one of my buildings and have been unable to add her as an admin in my system. After two weeks of calling, emailing, having one of my support tickets closed because "I hadn't been a customer since 2024", I finally got on the phone with someone who kept telling me that I didn't have any authority to do anything on the account because I wasn't listed as an administrator. I'm the owner of the company, I signed the contract with the OnShift, I've always had full control over my account, and I was staring at my own account with my name listed as the administrator as the tech support person told me over and over again that I would need to be listed as an admin to do anything. Absolutely unreal. I can never recommend this company to anyone after this. Pros Integrates well with my payroll software and allows me to easily handle time punches, reimbursements, and PTO. Cons Clunky, not intuitive, easy to make a mistake that is difficult to fix and will keep showing its head over and over again even after you thought you fixed it. Customer service and tech support very difficult to get a hold of, and can rarely help when you do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Mark G. RNAC Hospital & Health Care ### "Premier staff schedule manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2023 great and i am happy we have this as it makes a Our employee scheduling an easier task. Pros Onshift is a plus in all categories from storage to scheduling messaging and managing employees attendance. Great report system also Cons at time it can be hard to connect when attempting to use remotely Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GK George K. Unit clerk Hospital & Health Care ### "Could be better" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 7, 2023 Overall experience was okay it got the job done, and it had many good features. Pros Easy to add employees on the schedule, and rotations, send messages, post open shifts Cons The mobile app was lacking, and not very useful to schedulers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PG penelope g. CDM Food Production ### "First time user" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 23, 2022 My overall experience has been good. The more i use the system the better it gets. Pros That onshift uses a templet that helps filling out your schedule for you. I cut the time in half. Cons There is alot going on and sometimes its not easy to navigate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Janet C. Realtor Real Estate ### "Seemed like a great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 February 28, 2022 Pros I liked the presentation of when services were first set up. Seemed like a great product Cons Wish it would actually do what it's supposed to do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Amanda P. Program Assistant Non-Profit Organization Management ### "OnShift Review" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 August 27, 2021 Pros The best part of this software is the messaging part. It is easy to mass message and get info out quickly. Cons The scheduling part of it, the reason we got it, just didnt work for us. We had a lot of issues and we use real time and the system doesnt work that way and it was just really hard to use and keep up with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. David A. Team Lead Marketing and Advertising ### "It's A Good Human Resource Management Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 8, 2021 Pros The interface is great, user friendly and easily integrated ted with other resources. Cons I don't think there is any cons to the software while we were using it. We enjoyed it and will surely recommend it to clients Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jennifer M. activity director Health, Wellness and Fitness ### "Employee software of the future, more than just schedules." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 7, 2021 We implemented this software slowly and it has become a great tool. I would like to see it connected to our time clocks so that we can better track our hours and punches without having to take extra steps. As with anything new, there is a learning curve and a slow integration to make it cohesive. Pros There is much more to this software than meets the eye. We use it for shifts, schedules, bonuses, accountability and earned rewards. It is also a great communication tool for staff. Cons As with any program, what it lacks or struggles with is do to user error or a missed step of an authorized user. Most issues will be generated by the users themselves and NOT the actual software or program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Daniella B. CNA Hospital & Health Care ### "Quick And easy communication with every employee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 July 3, 2020 Pros How at a click of a button I can see my schedule any messages from my company I get rewards for my performance as well as I can request days or time off with a click of a button. Cons Wish it would show more details on certain tabs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User HRIS Analyst Hospital & Health Care ### "Great for complicated scheduling issues" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 6, 2020 We have been able to remove overtime from schedules and make it easy to send out notices for open shifts. Pros This is a great product for the complicated shifts that the healthcare industry generally have. Easy for the employees to access their schedule, as well as pickup shifts when they become available. Although there are a few quirks, overall it is a great tool. Cons Administrator functions are limited. We cannot add an employee without reaching out to Customer Support, which slows down the process when there is a glitch with the integration to our HRIS system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/122212/OnShift/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)