# Page 5 | M-Files Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is M-Files the right Document Management solution for you? Explore 275 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122215/M-Files/reviews

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M-Files

4.4 (275)

[View alternatives](https://www.capterra.com/p/122215/M-Files/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 17th, 2026

# Page 5 - Reviews of M-Files

## Showing most helpful reviews

Showing 101-125 of 275 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ED

Eudes D.  
Web Developer  
Information Services  
Used the software for: 1-2 years

### "An Impressive and Intuitive Document Management Solution - M-Files"

January 27, 2023

4.0

Overall, M-Files is an effective document management solution that offers a variety of features and tools to help manage and store documents. It has a user-friendly interface and the search feature could be improved. It is a bit expensive for large organizations, but it is a great option for smaller organizations.

Pros

M-Files is a comprehensive document management solution that helps streamline our business processes. It offers a variety of features and tools to help us quickly and easily manage and store our documents. The user interface is intuitive and user-friendly, allowing us to quickly find and access the documents we need.

Cons

One downside of using M-Files is that it can be expensive for large organizations. Additionally, the search feature could use some improvement, as it can be difficult to find the exact document you are looking for.

Review Source

Response from M-Files

December 2, 2024

Thank you, Eudes, for your thoughtful and detailed review! We’re delighted to hear that M-Files has been instrumental in streamlining your business processes and that you find the user interface intuitive and user-friendly. It's great to know that M-Files has made it easier for you to manage and store your documents efficiently. We appreciate your feedback on the pricing and search functionality. While we aim to provide robust and flexible solutions, we understand that affordability and search precision are important considerations. Improving the search experience is a continuous priority for us, and we’re always working to ensure it meets our users' needs. Thank you for choosing M-Files and making the switch from Nuxeo. If you have additional feedback or need assistance to further optimize your experience, our team is always here to help!

Çağrı E.  
Engineer  
Automotive  
Used the software for: 2+ years

### "Good For Data Storage But It Needs To Be Faster To Allow User Better Experience""

March 6, 2020

4.0

I have been using this software for 2 years.We were storing the working documets to another sharefolder. First feeling was there was no folder structer and user interface is not familliar as we were using before. But I would like to add using M-files Software has increased our storage capacity. It also helps data transmits when someone left the company.We have started to eliminate know-how lost in company .Addition to this I feel working with this softare may be time consumer.M-Files team needs to improve the infterface and needs to make the software more user friendly

Pros

I woudl say the most I like about the M-Files is ensuring security to the companies for working in bussiness.M files eliminating the data transfer and data leak to 3rd party companies which are not allowed to Access the data. Other think I like at it is integrated and working pretty fine with Microsoft Office softwares .It aslo makes our business efficiency great

Cons

What I dislike about the M-Files is User interface quite diffuclt to get used .They need to impove as well. One other thing check in and check out to folder requires additional tasks and reminders to proceed with document.It decreases work efficiency dramaticaly

Review Source

Response from M-Files

March 16, 2020

We appreciate your candid response regarding your experience with M-Files. Would you be open to discuss in more detail? If so, please feel free to contact me as my contact information can be found below.

RM

Resa M.  
Senior Data Engineer  
Information Services  
Used the software for: 6-12 months

### "Keeping my files organized gives me time to access them"

February 3, 2023

4.0

Overall, my experience with M-Files software has been good. It is a great way to organize and access files, and the user interface is intuitive and easy to use. The powerful features allow for customization and the ability to access files quickly and easily. However, the cost can be a bit prohibitive for some, and the setup process can be a bit complicated.

Pros

I like that M-Files software is easy to use and is an efficient way to organize and access files. It has a great user interface and makes it easy to search and find the files you need. Additionally, it has a powerful set of features that allow you to customize the way you store and access files.

Cons

I dislike that the software can be a bit expensive for smaller teams or businesses. Additionally, the setup process can be a bit long and complicated for those who are unfamiliar with the software.

Review Source

Response from M-Files

December 2, 2024

Thank you, Resa, for sharing your experience with M-Files! We're thrilled to hear that you find it easy to use and efficient for organizing and accessing files. It’s great to know that our user interface and powerful features have positively impacted your workflow, especially with the ability to customize and streamline file management. We appreciate your feedback regarding the cost for smaller teams and the complexity of the setup process. While M-Files is designed to provide robust functionality, we understand that ease of implementation is crucial. We’re continually working on simplifying the onboarding experience and offering tailored solutions to meet the needs of businesses of all sizes. Thank you for choosing M-Files and for making the switch from DocuWare. We're here to support you and your team every step of the way. If you ever need assistance or have suggestions for improvement, don’t hesitate to reach out!

TK

Tair K.  
Associate Director  
Accounting  
Used the software for: 6-12 months

### "M files review"

July 10, 2024

5.0

Overall positive experience using the software

Pros

It was easy to use the software to finalise the archiving the data

Cons

Nothing really was difficult, maybe only a bit more detailed instruction for specific requests

Review Source

Response from M-Files

July 22, 2024

Dear Tair, We are pleased to hear about your overall positive experience with our software and that you found it easy to use for finalizing data archiving. We appreciate your feedback regarding the need for more detailed instructions for specific requests. We are constantly working to improve our documentation and support resources to better assist our users. Thank you once again for your feedback and for choosing M-Files. The M-Files Team

Ravi T.  
E-Commerce Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "A perfect Content Management System"

June 25, 2019

3.0

For the company right now, M-Files works and Management can access documents easily.

Pros

M-Files works well on a single machine or on a server. I have deployed it on to an i5 server and we are 5 users that use the software to search for Travel Coupons. Search feature works well and the best thing is that it integrates with Windows and Windows products like One Drive and Outlook. It makes it easier for us to share documents. The workflow feature is quiet robust and if thought out well can replace manual approval processes.

Cons

M-Files does not come fully packed with all features at a price point. We have to pay for Electronic Signature and If I want Digital Signature I have to pay 3rd party for the signature account and then M-Files for the integration. This is a bit tricky if you have budgeted an EDMS and all of a sudden all these pay walls appear. M-Files comes with Firebird DB embedded as default. It is quiet good but large organizations will have to move to MS SQL sooner than later as the retrieving becomes slower as there are more Objects in a Vault.

Review Source

Response from M-Files

September 11, 2019

Hello Ravi, we are happy to hear that you find value in the M-Files workflow feature. I would also like an opportunity to discuss the other areas of your review where M-Files is not performing as you wished. If you are open to a conversation, please contact me. Thank you.

VR

Verified Reviewer  
Sales Manager  
Real Estate  
Used the software for: 2+ years

### "Great software, creates dependency"

September 24, 2020

3.0

We solved the archiving and documents sorting problem, but for the price tag we had to give up using it.

Pros

I liked that it makes archiving a lot easier, helps classifing documents easier and helps you find what you need faster. It uses a system based on metadata and words you introduce. I liked that based on that it sorts documents by it self.

Cons

This software makes you dependent and if want to change it with another software it is almost impossible. If you want to switch, you need to reorganize your documents, and you need to take each one and rename it. This was my experience switching from M-Files to something else. To me, for what it offers, it's expensive.

Review Source

Response from M-Files

October 12, 2020

Great to hear that M-Files helps you with archiving, classifying your documents and quickly locating your documents. Thank you for taking the time to complete the review.

CC

Chris C.  
Systems Analyst  
Construction  
Used the software for: 2+ years

### "Not Google Compatible "

February 10, 2026

3.0

It has potential if you are solely Windows based but not compatible with other cloud based systems. Works however leaves a lot to desire

Pros

Still provides an efficient and secure method to lock our documents and provide version control aligning with the ISO requirements

Cons

We initially went with M-Files as they promised we could integrate their system with Google which our company is based on. They’ve never been able to fulfill that requirement resulting in us running two systems for documents

Alternatives considered

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[Revver](https://www.capterra.com/p/123400/revver/)

Reason for choosing M-Files

Functionality. Although M-Files is drastically the more expensive option, it allows us the quickest and easiest integration into our current system.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

M-Files gave us the ability to establish workflows for change management and new document control.

Review Source

CJ

Chris J.  
Software Developer  
Financial Services  
Used the software for: 2+ years

### "Great Document Management System with lacking support"

April 18, 2017

4.0

M-Files is really a great Document Management System with many features, yet easy to use for the end-user. It has advances features like data synchronization between locations, as well as connecting to external databases and support for Dynamics 365. The workflow builder allows a lot of flexibility as well. The only downside is the support. Over the years, the US office has deteriorated. In the first years, there were resources in the US office from Finland. Great consultants that assisted us in setting up the original deployment (that was 5 years ago). But in recent years, the US office doesn't seem to know much about the product and they've devolved into a sales office without technical expertise. So if you are buying the software in the US and need something customized, be prepared to figure everything out by yourself. You will not get help in the US timezone.

Pros

\- User-friendly for end-user - Blows SharePoint out of the water - Highly customizable on the back-end (custom workflows, external database connections)

Cons

\- US based technical support is non-existent - M-Files will respond immediately if you want to purchase more licenses, but when there is a problem I can't get any support - Once had a call with a "senior" M-Files consultant that had been with the company for 3 months(!) Needless to say, he had no clue what I was talking about. That was the last time I engaged M-Files for paid for consulting hours.

Review Source

Response from M-Files

April 25, 2017

Thank you for your comprehensive feedback. We love it when our customers have such great things to say about the solution. We also appreciate the comments about your experience with the consulting team. We have shared that feedback and will reach out to you directly.

VR

Verified Reviewer  
Engineering Supervisor  
Automotive  
Used the software for: 2+ years

### "Data Management System with Really Bad User Interface"

May 6, 2020

2.0

Data management system we use in the company. This is to prevent storing important infos at outlook inbox. Idea is great but mfiles is not correct tool. This might be a great tool for DRIM but not for daily use.

Pros

Versioning functions allows you to go back if you made a mistake. Also, its integration with MS office is useful.

Cons

Overall user interface is very bad. Not encourage you to use it. Also, link sharing etc is very hard. People are always frustrated with new tools and it is not easy to encourage them to use. Thus, user interface and easiness of use is key. Mfiles does not provide that.

Review Source

Response from M-Files

May 29, 2020

Hello and thank you for completing a review of M-Files. From your review responses, you have indicated that you are frustrated around some of our features. We would love an opportunity to speak with you and to offer some assistance around some of the items you have listed. My contact information is provided below, please feel free to contact me anytime. Thank you!

VR

Verified Reviewer  
Product development engineer  
Automotive  
Used the software for: 6-12 months

### "Secure cloud data storage needs to be user friendly "

May 24, 2019

3.0

M-files is secure way to store documents. But the interface needs an improvement.

Pros

Secure way to share and store files. You can share your documents with selected groups or company wide. you can track who has edited the file, also you can decide read and write access.

Cons

Program should be more user friendly. You have to spend at least 2-3 minutes everytime when you want to upload a file. The security process is time consuming. You have to read couple of guidlines before start using.

Review Source

Response from M-Files

December 2, 2024

Thank you for sharing your detailed feedback! We're glad to hear that you value M-Files' robust security features, such as selective sharing, access control, and file tracking. Ensuring your data remains secure is a top priority for us, and it's great to know these features are meeting your expectations. We appreciate your constructive comments regarding the user experience. We understand that ease of use is critical, and spending extra time uploading files or navigating guidelines can be frustrating. Please know that we are constantly working to refine the interface and streamline processes to make M-Files more intuitive and user-friendly for all users. Your feedback helps us prioritize improvements, and we hope future updates will enhance your experience. If you have specific suggestions or need assistance with any features, please don’t hesitate to reach out to our support team. Thank you for choosing M-Files as your document management solution!

VR

Verified Reviewer  
R&D Engineer  
Automotive  
Used the software for: 2+ years

### "Drop your files into the M-files and edit/download from where you are..."

October 8, 2019

4.0

M-files is a cloud based service for business environment. It provides data sharing and editing with your team & colleagues. It is very easy to share and work on a shared document. Check-in and check-out processes not so effective and easy but It is well-considered. It should be easy and fast to use it effectively.

Pros

Data sharing is the main effective work of this tool. I can reach from anywhere to my files because it's a cloud based software.

Cons

Some interface features and classfication selections are not so easy. It takes much more time to share some documents via e-mail or from another source. So it should be simplified some points like writing details of documents.

Review Source

Response from M-Files

November 5, 2019

Hello and thank you for your review. I would like an opportunity to discuss your experience with you as we take these surveys very serious. Can you please reach out to me as soon as possible with my provided contact information? I look forward to speaking with you and learning more about what we can do to simplify our process.

ZH

Zakir H.  
CEO  
Computer Software  
Used the software for: 2+ years

### "M-files a Feature Product"

June 21, 2022

5.0

I launched M-files in Pakistan and made marketing from Scratch. I made more than 100 POCs and about Dozen of Implementations. The experience shows at the end user is very happy with m-files.

Pros

Rich in Features, more flexible, more Connections with other Solutions, Metadata based Permission

Cons

Like adding Tables, images in Text Box, Need more expertise in using Configuration, compliance kit.

Reason for choosing M-Files

Ease of Use, Rich Features, more Flexibility

Review Source

Response from M-Files

December 2, 2024

Thank you, Zakir, for sharing your extensive experience with M-Files! It’s fantastic to hear how our solution’s rich features, flexibility, and metadata-based permissions have benefited you and your team. Your dedication to launching M-Files in Pakistan and driving its adoption through over 100 POCs and numerous implementations is truly inspiring. We're thrilled to know that end users are finding value and satisfaction with M-Files. We also appreciate your feedback on areas for improvement, such as adding tables and images in the text box and the need for expertise with configurations and the compliance kit. Enhancing usability and configuration processes is a priority for us, and we’re continually working to make M-Files even more user-friendly. Thank you for being such a strong advocate for M-Files and for sharing your success story. If there’s anything we can do to support your efforts further, don’t hesitate to reach out!

VR

Verified Reviewer  
CAE Engineer, Data Scientist  
Automotive  
Used the software for: 1-2 years

### "Not a User-Friendly"

November 3, 2019

3.0

In my company, due to confidentiality of our data, we use this software as a file/document/data sharing platform. It's not a user friendly program, there is no drag and drop option (currently) and it almost impossible to work with this software in a way that we work with windows., I mean the folder structure seems similar but it's not. Also, sometimes it gives some warnings/notifications but at the end of the process! For example, some file types are not allowed to upload in the database. Thus, if you try to upload one of those type of file, you will get an error but after a long uploading process, not at the beginning of the uploading process! In total, I do not like to use this software.

Pros

The only feature that I like about this software is that it's easy to access the database even from mobile phones.

Cons

The user interface is not user friendly and it's extremely slow even for basic operations.

Review Source

Response from M-Files

January 6, 2020

Thank you for taking the time to share your thoughts. Your feedback is very important to us and I would like to further discuss your experience. Can you please contact me at my contact information that has been provided below? Thank you and I look forward to speaking with you.

Alvaro M.  
Account Manager  
Utilities  
Used the software for: 6-12 months

### "Central Digital Repo"

March 29, 2019

4.0

M-Files has changed the way we move decision papers around in the office. We are slowly in the process of digitizing our workflows and simple business processes like forms approvals and routing of papers through the management team members. M-Files is now our central repository for archived documents and new ones coming into the inbox.

Pros

1\. We scan the majority of our paper documents in the office, and it goes straight to M-Files. I love the seamless integration with Microsoft products (Office, Outlook, File Explorer) as there are quick buttons for upload, and the usual cut&paste, drag&drop also works. 2. The setup for workflows is amazing and easy to do. It uses a graphical interface that is fun to experiment with but at the same time powerful and highly customizable. 3. M-files works best in the Microsoft Windows environment as well as with mobiles devices for easy access to our vaults from anywhere with internet connectivity.

Cons

We initially had some trouble with integration with our Active Directory for a unified username/password management. We had to go through the documentation (which some are not so up to date), and the vendor we had was not so helpful either.

Review Source

Tim S.  
Senior Systems Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Easy File Management "

November 6, 2019

4.0

Great time to value (up and running in hours). Administration is intuitive and requires minimal expertise. The user experience is well integrated with Windows (can access using a drive map). Suitable for on-premier or cloud deployments, including AWS Workspaces of VMWare OneSpace.

Pros

Seem less integration with Windows and Active Directory. Users can simply drag and drop files into the M-Files client or via a browser (requires plug-in). User can tag favorite files and search based on multiple file attributes or tags. Server setup (Window 2012 or higher) is straightforward with the option of M-Files database or Microsoft SQL server. For smaller organizations, I recommend using the built-in database option. M-Files installation and administration requires much less planning compared to SharePoint.

Cons

Not a full featured when compared to SharePoint. Does not offer collaborative features such as Web or Office365 integration.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Progress ShareFile](https://www.capterra.com/p/10007380/ShareFile/)

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Easy of setup, administration and use.

Review Source

Response from M-Files

January 6, 2020

Hello Tim, Thank you for taking the time to share your thoughts. We are very happy to hear that you are pleased with the ease of use M-Files provides. We appreciate you and your business. Have a great day!

CM

Corey M.  
Operations Manager  
Architecture & Planning  
Used the software for: 2+ years

### "Good Document Management Solution for most businesses"

April 28, 2017

3.0

Learned what we did and did not want in a Document/Content Management Solution. We are currently shopping around for a better option.

Pros

User Interface is the same no matter the platform. The database residing in the cloud and off local servers is a huge plus, especially for off-site workers. But the structure and speed of the M-Files server is fantastic. Fully customizable to however you want to track your documents and tag your metadata. Tasks and Assignments were a huge plus. Plug-ins for Microsoft Office products all worked very well. Versioning of the documents was awesome. Working on documents locally and then saving incremental changes back to the server dramatically increased speed of working documents for us. (CAD drawings in particular)

Cons

We had 3 things that prevented us from being able to implement and use M-Files to the full. 1. Does not work with Revit's Central Module! Almost all of our architecture projects are built in Revit and they all utilize the Central Module to be effective. M-Filee's inability to comply with this, made it unusable for us. 2. User Interface was difficult for implementation. Many in the office are used to and prefer the windows folder structure and found that our method of tagging metadata and the general UI experience to be too time-demanding and different from what they were used to. 3. When the files are saved on the m-files server they are not saved in their native format (.dpf .xls. doc) they are saved in M-Files format. M-Files has an export feature that supposedly should allow you to get the files back in their native format. We did not like that option we wanted a way to be able to look through the M-Files vault, distinguish which files are which and then be able to save them back in their original format.

Review Source

VR

Verified Reviewer  
Associate Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Best software for managing your electronic documents online."

September 18, 2018

5.0

By sharing required documents with each other and with US staff helps us to making benefits.

Pros

We can manage and control of our documents online by this software. Very user friendly and ease of use. We can share our documents with other employees in our company. We can also set permissions that who can view and change to our documents. So it is very secure. It has a feature of back up and restoring of files to avoid data loss. We can also save our scanned documents and photographs in M-Files. We can also connect to different databases to get the required data.

Cons

M-files provide less customer support. The files saved at M-files store will not save in their existing format like .pdf , .doc etc. it will save the files in their M-files format which is bit annoying.

Review Source

Response from M-Files

September 19, 2018

Thank you for the review and sharing about your experiences using M-Files. In your review you mention that files saved to M-Files do not store in their existing formats. I'm not certain about your configuration, but a typical installation stores all files in their native formats including .pdf, .doc. xlsx, .png, etc. M-Files can also be configured to automatically convert certain file types to others upon saving if desired. It might be so that your configuration is set-up in the manner you describe to maximize storage capacity. Please consider contacting M-Files support about this and they can help to change your file saving format configuration if you desire.

VR

Verified Reviewer  
Senior Product Development Engineer  
Automotive  
Used the software for: 6-12 months

### "It Helps To Organize Your Documents In An Order But User Interface Should Be Improved."

June 13, 2019

3.0

It allow to keep your corporate memory in safe. We use it to organize our documents (drawings / 3D models / excel files / video and images etc.). Since we identified file category names manually (during implementation period), there was a chance to customize them. You can easily upload your files to the server and access to them in anywhere that you have an internet access. You can also check your documents by phone. However there is no windows type folder hierarchy. You cannot upload any item with dropping, you should categorize all documents one by one. So uploading all items take lots of time, when you have several items.

Pros

All uploaded documents can be opened by phone in anywhere where you have an internet access. Also customized category definitions help to find documents quickly.

Cons

Windows folder type (drop and upload) strategy can be implemented to user interface to provide more flexibility to users when they need to upload more than one document.

Review Source

Response from M-Files

September 11, 2019

Thank you for your review. We are happy to hear that you find value in the ability to access M-Files outside of your office environment. We would also like an opportunity to discuss your additional experience with you personally. If you are open to a discussion, you can contact me at my information provided.

İlkan A.  
Powertrain Cooling Supervisor  
Automotive  
Used the software for: 1-2 years

### "Not user friendly"

June 12, 2019

4.0

I like the program apart from being able to upload only files one by one instead copying everything at once.

Pros

Able to use it via phone app is the best feature I like. Normally we are bound to company laptop for everything and to company network for some of the applications. However with this phone app, it removes limits.

Cons

Radical view system instead of windows folder system. Views has to be created by each user. Thus there is no global folder creation. some users is able to what they are looking for if they can manage view feature better. and not all people are proficient about programs, pc and IT stuff.

Review Source

Response from M-Files

September 11, 2019

Being able to access M-Files by mobile is a wonderful feature and we are happy that you find it valuable. Regarding your additional feedback, I would like an opportunity to discuss your experience a bit more with you. Please feel free to contact me at your earliest convenience. Thank you for your very valuable review.

aG

aballa G.  
driver  
Non-Profit Organization Management  
Used the software for: 2+ years

### "organise and store your files with M-files "

May 19, 2023

5.0

using the application has helped to keep my documents securing with out worry of losing them

Pros

M-file has good user interface and easy to use, i like it because it allows to organize and keep my files very well in most secure order

Cons

Using the application needs internet connections and in areas with poor network it disturbs a lot to get your files hence making it not so reliable

Review Source

Response from M-Files

December 2, 2024

Thank you, Aballa, for your feedback and for sharing your experience with M-Files! We're delighted to hear that you find the user interface easy to use and that M-Files helps you organize and secure your files effectively. Knowing that M-Files provides peace of mind when it comes to document security means a lot to us. We also appreciate your honest feedback regarding the need for an internet connection. We understand how challenging it can be in areas with poor network coverage, and we’re continuously exploring ways to enhance offline functionality to better support our users in all environments. Thank you for being a valued user of M-Files, and we’re here if you ever need assistance or have further suggestions. We’re committed to ensuring your experience remains as seamless as possible!

Josemaria G.  
Vice Director for External Affairs  
  
Used the software for: 6-12 months

### "50-year-old Archives... digitized!"

June 28, 2018

5.0

M-Files is our repository of choice for all our digital assets. The M-Files server is secure, robust, and easy to manage. Files may be accessed via the main software, via an app, or even via a web browser. Plus, digital workflows have changed the way we work on documents, making it more streamlined, and efficient. We are confident that our archives and new files are safe from theft, loss, and unauthorized access.

Pros

M-files works seamlessly with Microsoft products (Windows Explorer, MS Office) which makes it easy to incorporate into our daily workflow. Our filing cabinet with 50 years worth of archives/documents have been digitally scanned recently, and M-files is our DMS of choice because of ease of use, integration with MS Office, secure vault features, OCR and powerful metadata tagging. Workflow design and implementation are easy since it is done via an intuitive graphical interface.

Cons

Licenses do not come cheap. Just make sure to figure out the best possible license type to your use-case (e.g., Concurrent for offices which can share licenses).

Review Source

Ömer B.  
R&D Engineer  
Automotive  
Used the software for: 2+ years

### "File storage in safe and quick"

September 30, 2019

3.0

We are using this program in our company to share and store the files.

Pros

We can reach our business files from everywhere thanks to M-Files. Our files are in safe and we have no doubt that they will get lost. Also we can share files which have big size with our colleagues and suppliers easily.

Cons

You need to write many information to register a file. It takes so many time. Also you does not find files sometimes because you need to put keywords but you may forgotten.

Review Source

Response from M-Files

October 22, 2019

Hello Omer, thank you for taking time to provide this valuable feedback. We take these reviews very seriously and I would like to speak with you regarding your experience. My contact information is provided, please contact me at your earliest convenience.

SV

Sarah V.  
Records Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Wish we had M-files sooner!"

March 8, 2017

5.0

I've been working with M-files for 2 years now and I can't imagine my professional life without it. I am the Records Administrator for my organization and therefore my concern lies in retaining record history and valuable documents. Of course this is facilitated through comprehensive database searches. I have appreciated the ease of use in the M-files interface and the various features that we now have for documents that simply were not present in traditional folder structures. I've trained close to 100 colleagues on this software with great success. M-files does an exceptional job of allowing everyone to work in a way that is natural and comfortable to them, while simultaneously allowing everyone to collaborate, work together, and find each other's documents.

Pros

\-ease of searching -customize features -document version ability -youtube videos

Cons

\-the biggest delay in rolling out M-files to our organization was that there was no model in which to consult. No prescribed list of document types or a model to play with. -From a records point of view, document retention should be built in somehow. We create thousands of documents daily and while some are permanent retention, most are transitory and should have a review process. I've been left to conduct record audits and manually determine record value based on a number of factors of the documents.

Review Source

DA

David A.  
Arquitecot IT  
Government Administration  
Used the software for: 2+ years

### "Excelente Gestor Documental"

February 22, 2021

5.0

Buena experencia, aun faltan mas canales en latinoamerica, mas servicio de la marca

Pros

La facilidad de busqueda y la interfaz muy amigable

Cons

EL precio, es algo alto ya que se cobra por licencia

Reason for choosing M-Files

Por la intregracion con office 365

Review Source

Response from M-Files

April 7, 2021

Hello, Thank you for taking the time to complete this review. We value your time and appreciate the score! Again, thank you and we look forward to your continued business!

TF

Traci F.  
EA/Technical Services Manager  
Management Consulting  
Used the software for: 1-2 years

### "Generally good but would like to see more functionality particularly with search and view "

May 1, 2017

3.0

Single document repository, simplified document retrieval

Pros

Having a single Repository for our documents and not having to save/search by location simplifies things

Cons

Adobe DC issues blank/corrupt and/or not saving (but not giving an error). When I add a property of AKA the AKA does not default off the Real Estate & When I then search by AKA the new docs not found (unless I have manually added AKA). Can't add doc to multi-file by file/save as. Can't file/save as/replace e.g. open PDF in Acrobat to edit it must save outside vault then Replace file with. Want more operators in search & view: like, is not =, or, wild card. Want to be able to create a new view directly from a search result. Want ability to split/save multi page PDFs. eg 10 invoices as single PDF we currently have to split/save outside vault first.Manually created permissions are complicated. Need to use windows command \`open with for likes of Visio want it to be able to open app by default based on file type. Want more options for notifications. Error msgs do not define the issue clearly. eg \`cannot call methods on mftextcontrol prior to initialization; attempted to call method \`setToeditMode which we often receive when saving a new document

Review Source

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