Who Uses This Software?

We specialize in ambulatory market solutions, and partner with more than 10,000 organizations and 75,000 providers across more than 40 specialties -- positive impact for more than 100 million lives.


Average Ratings

16 Reviews

  • 4 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Greenway Health
  • www.greenwayhealth.com/
  • Founded 1982
  • United States

About Intergy EHR

Intergy by Greenway Health is more than just an EHR -- it's the core of a complete ambulatory solution that maximizes efficiency for your practice and your patients. Intergy adapts to the needs of virtually any size or type of practice. From population health to revenue services to clinical connectivity, our cloud-based system helps you manage chronic conditions, improve health outcomes, and increase profitability. Intergy lets you focus on what matters most: caring for patients.


Intergy EHR Features

  • Appointment Scheduling
  • Charting
  • Compliance Tracking
  • E-Prescribing
  • Handwriting Recognition
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Self Service Portal
  • Voice Recognition

Intergy EHR Reviews Recently Reviewed!


A great EHR!

May 16, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For us, the fact that it is SO CUSTOMIZABLE is the best. Our Medical Director/CMIO can make changes to the Provider Encounter Forms and have it saved before the other providers get back to seeing patients after lunch. It has everything you need out of an EHR for CEHRT compliance, and more. Having the ability to query, bi-directionally, State Immunization Registries is a great recent addition to the product which cuts down on time.

Cons: Health Reminders (Clinical Decision Support tools) and Immunization Schedules don't have the flexibility or logic needed for actual humans. If a patient receives a vaccine late on a series, the schedule needs to recalculate itself. Similar with health reminders - take Colorectal Cancer Screenings for example. We cannot have one reminder satisfied by various tests and various timelines based on those tests (FOBT/FIT Test = 1 year, Colonoscopy = 1/3/5/10 years). Also, results of the tests cannot be taken into account.

This is EHR program is user-friendly and has many features that you can choose to incorporate.

Feb 20, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The one thing that I like the most about Greenway EHR program is the fact that each person that uses their personal sign on can change the format of what their page looks like. Each person will have the same options on their page but they could be in different locations and you can do this just by a click of a button.

Cons: I personally feel that inputting patient medications could be done in a much more user-friendly way. The user should be able to click through medications in a much less time-consuming manner than it is currently.

I used Greenway for four years, it is a really easy system to us with some training

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is very friendly, intuitive and reliable. The system makes it very easy to navigate through the screens . And I love the support system they offer with this software.

Cons: There is absolutely nothing that i dislike about this software. If i had to choose one thing about it, i would say it does take some training to really know how to get the most of of the software.

Expensive and cumbersome, but great for data

Nov 28, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The ability to document any number of activities or conditions, etc that can be captured for data analysis

Cons: Each section of the EHR is separate: documenting in Forms that you are ordering a lab does not automatically order the lab for you.

Responsible for day to day management of the system.

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This system is very intuitive. The feedback I always received is that it's a very easy to use system.

Cons: Their integration with other companies and devices is very limited. There is a huge room for improvement on this side.

I am very happy with Intergy

Jun 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intergy is very user friendly. It allows our office to be very efficient.

Cons: It is not specifically pediatrics friendly but we make it work.

Regular user

Feb 25, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Multifunctionality, overall ease of use,

Cons: Limited access to information and reports for tracking

Employee Review

Nov 17, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I liked the different ways you can search for patients. I liked the physician database.

Cons: That I had to use two separate systems to send referrals, etc.

What support?

Mar 15, 2012
2/5
Overall

4 / 5
Ease of Use

1 / 5
Customer Support

Pros: I think the software is probably as good as many of the other ones available...not anything special. What used to really set them apart was their support, see cons....

Cons: Intergy support does not exisit. You will remain on the phone for an hour before being connected to anyone and then typically they do not have the answer and need to call you back, although you are lucky if they follow through. I have several open service requests. When Vitera bought Sage in October, they fired most of the long standing employees who knew how the system worked. I was in the middle of EMR implementation...now months later I am still trying to implement. They charge extra for everything and then do not deliver. I have been being charged for the practice portal since October, I do not have the practice portal. The accounting department is not enpowered to make any decisions regarding your account. I used to have a customer service rep that I could talk to about different issues but two weeks ago she disappeared and now there is no one...

Overall: I would not recommend this product currently because there is no support. It was a great product with great support when it was Sage, but now I wonder if they will survive very long into the future. I am currently looking at other software, and even though I have spent a large sum on Sage, I am thinking it may be better to move software before I miss the meaningful use cut off in October...and loose even more money.

Good Overall, Updates can cause issues

Apr 11, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Customizable and generally low maintenance, the ability to create "canned" responses for charting that are easily accessible once you figure it out. Overall its a rather intuitive oftware

Cons: Updates seem to cause issues, unfortunately, they always seem to happen on a Monday morning. The vendor does respond quickly though and if down, its never for long

Our experience seems typical

Aug 09, 2014
3/5
Overall

2 / 5
Ease of Use

1 / 5
Customer Support

Comments: We've been using the software for approximately two years, and our experience has been generally poor. Our setup has consistently been done incorrectly by Vitera, and every turn results in more high cost support add ons. The software has never functioned correctly, from LOINC codes not being installed, to HL7 interfaces not set up correctly. The total cost of ownership has been so high, that when I complained to our customer service rep about it, he jokingly stated that internally they refer to the software as "Greenbacks Intergy".

We have talked to other customers, who while they have had more success with the software, they have had similar experiences.

My advice: stay away.

Stay away!

Mar 03, 2015
2/5
Overall

2 / 5
Ease of Use

1 / 5
Customer Support

Comments: Although the practice management software has some great features, learning how to use them and find them is only for the extremely motivated , diligent and highly paid front or back office employee. Your employees will be unable to get support without hours on the phone and/ or waiting days to receive a response. With each new vendor that has acquired the product, now Greenway Healthcare, the customer support has declined significantly and the cost for the support continues to sky rocket!

The customer support reps are young and inexperienced; lacking professionalism and the vision for the needs of a medical practice. If you have that diligent employee, they will often resolve the issue before intergy support will.

I suspect that this company has created a product with so many problems that in an attempt to salvage their economic vitality, they hire inexperienced customer service reps in all departments and then increase their fees relentlessly regardless of your contract terms which they will either reinterpret to their advantage or lose the documents so they can get you to sign a new one with even more unfavorable terms.

This was a great product many years ago, now I would liken it to an abusive partner.

Buyer beware

Jan 20, 2019
1/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Nothing whatsoever. The fact that in 2019 you have to use a remote desktop connection to get to your emr kills it!

Cons: Remote desktop connection makes using the product a very clunky process. Sales person glazes over the importance of this.

Overall: Overall spent innumerable hours training for setup and very step of the way, they leave you to your own means to do your actual set-up. The quality of trainers is very variable and I lost count the number of times I was tole "I do not know that. Let me get back to you" and there was no follow-up. Integration with their so called partners is very cumbersome and they might have an interface but they are NOT integrated. Most of them are stand-alone other web-based products. The billing team is good but the billing software workflows are archaic. Stay away!!

Easy to Use

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Extremely easy to pick up the program and great for scheduling patients.

Cons: There isn't much to not like about EHR, but it would be nice to customize the background.

Greenway Health has been a fantastic partner

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Greenway Health is a one stop shop for so many of our business related needs. I would recommend their services to anyone.

Very good software with the latest release

Oct 10, 2012
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Pros: New EHR is spectacular. Base product is still pretty much the same and stable. Product flexibility is built in and has a great deal of options for meeting meaningful use.

Cons: Need to buy new server hardware , so initial investment might be a little more than expected.

Overall: Definitely worth the investment after the support team has been overhauled since Vitera took over.