--- title: "Intergy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Intergy Software - reviews, pricing plans, popular comparisons to other Patient Management products and more." source_url: "https://www.capterra.com/p/122222/Vitera-Intergy-EHR/" page_type: "product" language: "en" --- # Intergy Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Intergy ## What is Intergy? Intergy is a cloud-based electronic health record (EHR), practice management, and revenue cycle management solution designed for ambulatory healthcare practices. Built to support providers across a wide range of specialties, Intergy helps streamline clinical, financial, and administrative workflows within a single integrated platform. Features include charting, scheduling, patient engagement tools, telehealth, billing, claims management, reporting, and analytics. Intergy enables practices to improve operational efficiency, enhance the patient experience, support value-based care initiatives, and optimize financial performance. With scalable technology, interoperability capabilities, and expert support, Intergy helps healthcare organizations deliver high-quality care while adapting to the evolving needs of modern healthcare. ## What is Intergy used for? [Medical Billing](https://www.capterra.com/medical-billing-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Overall rating Based on 102 user reviews Reviews sentiment Positive 81% Neutral 9% Negative 10% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Intergy Overview Updated August 2026 AI summary Intergy is a cloud and desktop-based patient management solution for organizations of all sizes seeking integrated scheduling, billing, charting, and records management. Covering categories from EMR/EHR to patient intake and billing, it supports HIPAA compliance, patient flow management, and mobile access, helping teams coordinate appointments, manage documentation, and track operational and financial processes efficiently. ## Intergy alternatives Highest Rated [4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [3.9 (1,382)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.4 (371)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/alternatives/) ## FAQs about Intergy Overview ### What problems does Intergy solve? Intergy solves fragmented clinical and practice-management workflows by putting scheduling, patient demographics, charting, reporting, and history tracking in one customizable interface. Medical practices, front-desk staff, billers, providers, and office managers benefit most by reducing screen clutter, speeding patient lookup, simplifying training, and getting live help when workflow or integration issues interrupt care operations. Answer based on 45 reviews Overview ### Which roles and teams benefit most from Intergy? Intergy is most used by practice managers, office administrators, and billing teams that need to keep clinical and financial operations aligned. Medical assistants and care coordinators use it to support patient workflows, while owners and executives rely on it for practice oversight, revenue visibility, and operational decision-making. Answer based on 101 reviews Overview ### What company size and industries is Intergy built for? Intergy is designed for healthcare practices, with reviewer usage centered on small businesses at 77% and Medical Practice at 56%. It also serves ambulatory care centers, cardiology, OB-GYN, pediatrics, primary care, orthopedics, and surgery centers, with additional use in Hospital & Health Care at 20% and Health, Wellness and Fitness at 16%. Answer based on 102 reviews Features and Usability ### What are the key features of Intergy? Intergy includes core EMR/EHR and practice management features like patient scheduling, charting, patient records management, and billing with claims scrubbing and payment posting. Differentiating capabilities include customizable encounter forms, Practice Analytics reporting, patient portal access, and interoperability features such as EDI and immunization registry connections. Answer based on 45 reviews Overview ### How well does Intergy handle medical practice management? Intergy supports day-to-day medical practice management with scheduling, billing, records, claims, and administrative workflows in one system. Multi-site practices, specialty groups, and clinics often value its broad coverage and flexibility. Some organizations, especially larger or specialty-specific teams, run into setup, performance, training, or workflow gaps that need extra attention. Answer based on 29 reviews Getting Started and Support ### How easy is it to onboard and train a team on Intergy? Intergy offers in-person training, live online sessions, webinars, documentation, and videos. Day-to-day tasks and scheduling are often learned quickly by front-desk and new staff, sometimes within hours. Admins, billers, and teams handling setup, billing workflows, or advanced features usually need more time, and reviewers report uneven trainer quality and outdated videos. Answer based on 21 reviews Getting Started and Support ### What customer support options does Intergy offer, and how do users rate the experience? Intergy offers email/help desk, a knowledge base, phone support, and chat. Many users describe support as friendly, knowledgeable, and quick, with helpful live representatives and useful training resources. Others report inconsistent follow-through, long waits, delayed callbacks, weaker training, and declining service quality after company changes. Answer based on 45 reviews Features and Usability ### Is Intergy easy to learn and use? Intergy feels easy to learn for many medical practices, especially for scheduling, patient charts, billing, and demographics. Front-desk teams and new staff often find the workflow straightforward, with customizable templates and helpful support. Some users still find setup, advanced reporting, and add-on features harder to manage than the core system. Answer based on 35 reviews Features and Usability ### How well does Intergy handle reporting? Intergy covers basic practice reporting well, but advanced reporting often requires extra tools and more effort. Billing teams, managers, and multi-specialty practices often find the standard reports useful for daily tracking, collections, and operations. Some users find exports limited, report pulling less intuitive, and deeper analytics harder to access from the main system. Answer based on 23 reviews ## Features AI summary Based on 1,439 Patient Management reviews Capterra data shows that buyers of patient management software rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Appointment Management** (**61%**) - **Billing & Invoicing** (**56%**) Intergy supports all three of the features reviewers rate most highly: **HIPAA Compliant**, **Appointment Management**, and **Billing & Invoicing**. Together, these capabilities help businesses protect patient information, manage scheduling efficiently, and handle charges and payments accurately, allowing teams to deliver organized care and keep daily operations running smoothly. HIPAA Compliant 4.3 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Billing & Invoicing 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Charting 4.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Patient Scheduling 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Claims Management 3.4 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Intergy 70 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Analytics: Tools for the systematic analysis of various types of data or statistics - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Fields: Customize data fields to support various needs and use cases - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - EMR/EHR: Create and securely store digital patient records - For Cardiologists: Intended to be used by cardiologists - For Family Medicine: For family practices - For Neurologists: Designed for Neurologists - For Obstetrics & Gynecology: For obstetrics and gynecology (OB/GYN) practices - For Orthopedics: Specialized software for Orthopedic practices - For Pain Management: Designed for pain management practices & departments - For Podiatrists: Intended to be used by podiatrists - For Primary Care: Designed for primary care doctors/facilities. - For Urologists: Intended to be used by urologists. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - No-Show Tracking: Track and monitor patient no-show rates - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Templates: Sample files or documents that could be customized as needed or used as is - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Waiting Time Tracking: Estimated waiting time in the queue --- Get Advice We can help you find the software with the features you need. Features 4.1 (98) 4.1 Based on 98 reviews ## Pricing Value for money 4.0 (78) Value for money 4.0 (78) 4.0 Based on 78 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (92) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (92) 4.0 Based on 92 reviews ## User reviews Overall rating 4.2 Based on 102 reviews Filter by rating 5(56) 4(27) 3(9) 2(4) 1(6) Mentioned topic Sorted by most recent AN Anonymous User Physical Therapy Assistant Health, Wellness and Fitness ### "Not a bad EHR system " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2026 Pros Intergy is great for storing documents and patient records. HIPPA compliant and easy to use the scheduling features. Cons What I like least about Intergy is the frequent slowness and difficulty loading documents. It can be difficult to learn and navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FG Freya G. Administrative Staff Hospital & Health Care ### "A reliable and complex system for clinical operation and Administrative task" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 13, 2026 My experience with Intergy has been awesome especially when it has to do with revenue cycle management and billing system cause it helps track patient payments and insurance claims. Pros I like the ability of Intergy to combine both clinical operations and administrative tasks in one system including storing patient medical records, medication, scheduling and consisting of advanced billing and claim control. Cons Although Intergy has a great user interface but the interface may feel so complex for beginners and some features may require training to be able to use effectively. I do experience system sudden shutdown while carrying out billing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Tonya C. Practice Manager Hospital & Health Care ### "Great EMR System!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2025 As a long-term user of this product, I can speak highly of the effectiveness and efficiently of it accurately tracking billing and AR. Pros User-friendly software that allows full control of your business practice! Great IT support and training as well! Cons Clinical features are not as advanced as the revenue management features. Our providers preferred other systems' clinical features to those in Intergy. Reasons for choosing Intergy Ease of use, quality features, excellent billing program Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Samantha H. Receptionist Medical Practice ### "Intergy - Samantha" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 7, 2025 Overall, I had a decent experience with Intergy and its user layout Pros Ease of scheduling appointments and calendar Cons The check in and check out schedule view Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DV Drea V. MA Hospital & Health Care ### "intergy is the way" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2025 it is a great system to use in a health care office, very easy to navigate patient's chart and great with HIPPA. Pros How easy it is navigate patient's charts. Cons sometimes when updates happen, it runs a bit slower then usual. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jamie G. Radiology Supervisor Medical Practice ### "Review of Intergy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 28, 2025 minimal experience (radiology tech) it was easy to search for patients, pull up information, make notes Pros user friendly didn't have a lot of steps to do Cons in radiology we didn't use the software as much as others no way to check patients in and out so that everyone logged in could see Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RD rose D. LVN Hospital & Health Care ### "Greenway Intergy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 25, 2024 Pros All forms are detailed and easy to use. They are regularly updated following the basic requirement from vendors. Cons take many step to complete all section to be able to see them recorded Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Shandi G. LPN, Telehealth & Informatics Coordinator Medical Practice ### "There is no such thing as a perfect EHR/EMR system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 20, 2023 Pros I have been using Greenway Intergy for about 4 years. I previously used a different Greenway EHR system for about years before Intergy. The support is usually pretty knowledgeable about issues and if they aren't able to help they will escalate your case to a higher support team. Within the last 3 to 4 years, Greenway has really stepped up their game with trying to enhance their product. They formed a program for end users to help enhance features within the system. End users were given the opportunity to give feedback about what we liked and disliked and how we felt it could be better. This was a very well thought out program that actively met multiple times within a month for probably 2 years. That is probably my favorite thing that Greenway has ever done. Forms are used in the charting process and I personally don't care for most of the forms that are provided, but the good thing about Intergy is that you can build your own forms to meet your practice's specific needs. They do have a wide range of forms that would most likely fit the needs of other practices. There are a lot of features offered within Intergy. Cons Implementation was one of the worst experiences. Our health center used a Greenway EHR system called Success EHS that Greenway discontinued and we were forced to the conversion of Intergy. Go-Live day was so bad that we ended up using paper chart notes for about 2 weeks. Most likely, a practice using Intergy will need a "super user" because some of the workflows are difficult to perform for the average user. You will need to come up with your own training plan for new employees. Although they have training videos, almost all of them are out of date. The billing process needs a major overhaul. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FA Faizan A. Assistant Manager Hospital & Health Care ### "Using for EHR to Charge submission " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 September 19, 2022 We are using this for urgent care providers from appointments to claim scrubbing to EOR EOB and ERA payments posting and our provider are satisfied with performance Pros Interface for biller is cool easy to step a new practice Cons Sometime you face a little issue during the practice report pulling rest everything is working fine Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Paul B. Senior Sever Engineer Health, Wellness and Fitness ### "Poor performance" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 2, 2022 Pros I don't work in the application so I do not know. My role is infrastructure. Cons Performance. Our environment is large with almost 800 concurrent sessions and Greenway has been struggling for years to make this software perform. The docs are not happy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 1, 2022 Hi, Paul. Thank you for taking the time to write a review and bring your concerns to our attention. Intergy is typically commended and has been recognized for its powerful performance, ease-of-use, and ability to meet the needs of providers and practices. As such, we are saddened to read that our Intergy solution is falling short of meeting the needs for your providers. We have escalated this review internally and you can expect to hear from a Greenway representative who will be connecting with you regarding your concerns. Please know that Greenway is committed to working with your practice to ensure your success. [View all Reviews](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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