--- title: "Intergy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Intergy Software - reviews, pricing plans, popular comparisons to other Patient Management products and more." source_url: "https://www.capterra.com/p/122222/Vitera-Intergy-EHR/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # Intergy Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Intergy ## What is Intergy? Intergy is a cloud-based electronic health record (EHR), practice management, and revenue cycle management solution designed for ambulatory healthcare practices. Built to support providers across a wide range of specialties, Intergy helps streamline clinical, financial, and administrative workflows within a single integrated platform. Features include charting, scheduling, patient engagement tools, telehealth, billing, claims management, reporting, and analytics. Intergy enables practices to improve operational efficiency, enhance the patient experience, support value-based care initiatives, and optimize financial performance. With scalable technology, interoperability capabilities, and expert support, Intergy helps healthcare organizations deliver high-quality care while adapting to the evolving needs of modern healthcare. ## What is Intergy used for? [Medical Billing](https://www.capterra.com/medical-billing-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 102 user reviews Reviews sentiment Positive 81% Neutral 9% Negative 10% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Intergy?[Manage this product listing](https://www.g2.com/products/greenway-health-intergy/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Intergy 4.2 (102) VS. [4.0 (1,391)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (102) Ease Of Use 4.1 (1,388) Value For Money 4.0 (78) Value For Money 3.7 (1,018) Customer Service 4.0 (92) Customer Service 3.8 (1,308) ## Intergy alternatives [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (214)](https://www.capterra.com/p/45512/ZirMed/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/alternatives/) ## FAQs about Intergy Overview ### What problems does Intergy solve? Intergy solves fragmented medical practice workflows by combining patient records, scheduling, clinical notes, billing, claims scrubbing, and reporting in one system. It helps physicians, front-desk staff, billers, and administrators at multisite, multispecialty practices manage appointments, correct claims before submission, track accounts receivable, and access charts across locations. Answer based on 29 reviews Overview ### Which roles and teams benefit most from Intergy? Intergy is most used by medical practice administrators, office managers, and operations leaders who oversee scheduling, front-desk processes, and daily clinic coordination. Billing managers, medical billers, and patient account representatives use it to manage claims and patient balances, while physicians and clinical staff access patient and practice information during care delivery. Answer based on 101 reviews Overview ### What company size and industries is Intergy built for? Intergy is for small healthcare practices, with 77% of reviewers from small businesses and Medical Practice as the top industry at 56%. It also serves ambulatory care centers, cardiology clinics, OB-GYN offices, pediatrics, primary care, orthopedics, and surgery centers. Hospital and Health Care accounts for 20% of reviewers, while Health, Wellness and Fitness represents 16%. Answer based on 102 reviews Features and Usability ### What are the key features of Intergy? Intergy includes core EMR/EHR and practice management features for patient records, appointment scheduling, clinical notes, and customizable workflows. Its financial tools cover medical billing, claims scrubbing, payment collection, and revenue management. Reporting and analytics support operational tracking, while configurable fields and document templates let practices tailor screens and encounter forms. Answer based on 45 reviews Overview ### How well does Intergy handle medical practice management? Intergy supports core medical practice management with patient records, scheduling, billing, claims processing, and financial tracking in one system. Multi-location and multi-specialty practices value its configurable workflows and integrated clinical and administrative tools. Some organizations report setup, specialty-specific needs, performance, and training challenges, particularly during implementation. Answer based on 29 reviews Getting Started and Support ### How easy is it to onboard and train a team on Intergy? Intergy offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that staff can learn daily scheduling and routine tasks quickly, often with minimal training. However, beginners, administrators, and teams configuring advanced workflows may need more hands-on instruction, as feature depth and training quality can vary. Answer based on 21 reviews Getting Started and Support ### What customer support options does Intergy offer, and how do users rate the experience? Intergy offers email/help desk, a knowledge base, phone support, and chat. Many users describe representatives as knowledgeable, courteous, and quick to resolve issues, with chat and phone assistance often helpful for guidance. However, some report long phone waits, delayed callbacks, inconsistent follow-through, and declining support quality during certain periods. Answer based on 45 reviews Features and Usability ### How easy is Intergy to use for daily practice tasks? Intergy makes everyday scheduling, patient lookup, demographics, and billing tasks easy for many medical practice teams. New staff often learn common workflows quickly, while customizable forms and initial setup can require more effort. Some users find certain tests, advanced functions, and analytics reporting less intuitive without sufficient training. Answer based on 35 reviews Features and Usability ### How good is Intergy for medical practice reporting? Intergy provides built-in reports for everyday management, billing, collections, and patient tracking, but advanced reporting can require Practice Analytics. Practice administrators find the available reports useful for routine operational needs and financial follow-up. Some users want more filters, easier exports, simpler report creation, and faster access to detailed data. Answer based on 23 reviews ## Features AI summary Based on 1,461 Patient Management reviews Capterra data shows that buyers of patient management software rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Appointment Management** (**61%**) - **Billing & Invoicing** (**56%**) Intergy supports all three of the features reviewers identify as most important: **HIPAA Compliant**, **Appointment Management**, and **Billing & Invoicing**. Together, these capabilities help healthcare organizations protect patient data, coordinate scheduling more efficiently, and manage charges and payments with greater accuracy, allowing teams to keep daily operations organized and support better patient service. HIPAA Compliant 4.3 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Billing & Invoicing 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Charting 4.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Patient Scheduling 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Claims Management 3.4 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Intergy 70 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Analytics: Tools for the systematic analysis of various types of data or statistics - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Fields: Customize data fields to support various needs and use cases - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - EMR/EHR: Create and securely store digital patient records - For Cardiologists: Intended to be used by cardiologists - For Family Medicine: For family practices - For Neurologists: Designed for Neurologists - For Obstetrics & Gynecology: For obstetrics and gynecology (OB/GYN) practices - For Orthopedics: Specialized software for Orthopedic practices - For Pain Management: Designed for pain management practices & departments - For Podiatrists: Intended to be used by podiatrists - For Primary Care: Designed for primary care doctors/facilities. - For Urologists: Intended to be used by urologists. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - No-Show Tracking: Track and monitor patient no-show rates - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Templates: Sample files or documents that could be customized as needed or used as is - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Waiting Time Tracking: Estimated waiting time in the queue --- Get Advice We can help you find the software with the features you need. Features 4.1 (98) 4.1 Based on 98 reviews ## Pricing Value for money 4.0 (78) ### Starting price Free trial available Value for money 4.0 (78) 4.0 Based on 78 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (92) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (92) 4.0 Based on 92 reviews ## User reviews Overall rating 4.2 Based on 102 reviews Filter by rating Counts reflect reviews available in this feed. 5(56) 4(27) 3(9) 2(4) 1(6) Mentioned topic Recent reviews first, then most helpful VR Verified Reviewer Physical Therapy Assistant Used the software for: 3-5 years ### "Not a bad EHR system " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 Pros Intergy is great for storing documents and patient records. HIPPA compliant and easy to use the scheduling features. Cons What I like least about Intergy is the frequent slowness and difficulty loading documents. It can be difficult to learn and navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administrative Staff Used the software for: 3-5 years ### "A reliable and complex system for clinical operation and Administrative task" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 16, 2026 My experience with Intergy has been awesome especially when it has to do with revenue cycle management and billing system cause it helps track patient payments and insurance claims. Pros I like the ability of Intergy to combine both clinical operations and administrative tasks in one system including storing patient medical records, medication, scheduling and consisting of advanced billing and claim control. Cons Although Intergy has a great user interface but the interface may feel so complex for beginners and some features may require training to be able to use effectively. I do experience system sudden shutdown while carrying out billing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Executive Producer Used the software for: 1-3 years ### "Very good system " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 7, 2019 Pros This software is a good software for a practice that is a part of a bigger healthcare system. A practice with multiple locations or attached to an hospital. Cons The functionality is very specific, not a broad of an option for small practices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Receptionist Used the software for: 3-5 years ### "Intergy - Samantha" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 8, 2025 Overall, I had a decent experience with Intergy and its user layout Pros Ease of scheduling appointments and calendar Cons The check in and check out schedule view Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: 3-5 years ### "You will be dissatisfied with Intergy" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 1, 2021 After 26 years of staying with the same company, through many mergers of ownership of the company, I am shocked at how much their customer support has become compromised. If you are considering using their Revenue Service team, I would reconsider. Do not sign a contract of more that 90 days at a time if you decide to go with them. Would not recommend their services at all. Pros I used to like their customer support. I'm very unhappy with that now considering recent changes they have made. I have been at this practice for 26 years, and have stayed with them through all different entities. The recent changes they have made to their customer support has really compromised their company. Also, it seems like every time they get a good group of people to support your practice, they end up getting fired. I cannot stress how much their customer service has been compromised recently Cons I did not have many complaints about the software, it is definitely they customer support and service that has been severely compromised within the past 6 months. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer MA Used the software for: 3-5 years ### "intergy is the way" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2025 it is a great system to use in a health care office, very easy to navigate patient's chart and great with HIPPA. Pros How easy it is navigate patient's charts. Cons sometimes when updates happen, it runs a bit slower then usual. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Radiology Supervisor Used the software for: 3-5 years ### "Review of Intergy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 3, 2025 minimal experience (radiology tech) it was easy to search for patients, pull up information, make notes Pros user friendly didn't have a lot of steps to do Cons in radiology we didn't use the software as much as others no way to check patients in and out so that everyone logged in could see Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer LPN, Telehealth & Informatics Coordinator Used the software for: 3-5 years ### "There is no such thing as a perfect EHR/EMR system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 21, 2023 Pros I have been using Greenway Intergy for about 4 years. I previously used a different Greenway EHR system for about years before Intergy. The support is usually pretty knowledgeable about issues and if they aren't able to help they will escalate your case to a higher support team. Within the last 3 to 4 years, Greenway has really stepped up their game with trying to enhance their product. They formed a program for end users to help enhance features within the system. End users were given the opportunity to give feedback about what we liked and disliked and how we felt it could be better. This was a very well thought out program that actively met multiple times within a month for probably 2 years. That is probably my favorite thing that Greenway has ever done. Forms are used in the charting process and I personally don't care for most of the forms that are provided, but the good thing about Intergy is that you can build your own forms to meet your practice's specific needs. They do have a wide range of forms that would most likely fit the needs of other practices. There are a lot of features offered within Intergy. Cons Implementation was one of the worst experiences. Our health center used a Greenway EHR system called Success EHS that Greenway discontinued and we were forced to the conversion of Intergy. Go-Live day was so bad that we ended up using paper chart notes for about 2 weeks. Most likely, a practice using Intergy will need a "super user" because some of the workflows are difficult to perform for the average user. You will need to come up with your own training plan for new employees. Although they have training videos, almost all of them are out of date. The billing process needs a major overhaul. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer HIMSS Used the software for: 3-5 years ### "Great EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 2, 2019 reenway has always provided us with a subject matter expert in the areas or modules that we need or may have overlooked. So at a moment I can pick up the phone or email a SME to get direct insight on how the system was designed to work vs how we were using it. It's important to note after going live the support turnaround & follow through have been great. Chat, Calls, Email. Pros User customization, Practice customization. Cons ome key points I'd like to highlight are: The sales teams, I really hate to use that term because of the typical cliché of a sales guy. I've had the opportunity of spending time with these teams at the conferences and truly believe they want to do well by the community and not just sell a product and move on. That being said, every implementation that we've had, we were always provided a robust road map that outlined the entire process from assessment, discovery, plan and design, training, communications to entire organization, adjusting or recommend workflow changes, and continuing support. Throughout that process of not just developing the road map but following through, we were always in control and felt that Greenway's actions were directed towards our goals. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Receptionist Used the software for: Less than 1 year ### "Great Scheduling Software" 5.0 September 2, 2021 Pros I use intergy daily and I have never had any issues with it in the 6+ months of use. All is easy to navigate and there are no lags of any sort. The color scheme is pleasing to the eye as well. Cons None, I have yet to have any issues with this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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