# Page 3 | Intergy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Intergy the right Medical Billing solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122222/Vitera-Intergy-EHR/reviews --- Intergy 4.2 (102) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Intergy ## Showing most helpful reviews Showing 51-75 of 102 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Sarah M. Finance Coordinator Medical Practice Used the software for: 2+ years ### "Sarah's review" August 18, 2020 4.0 I been working w/ PM for 11 years. I dabble w/other systems because of the nature of our company. Intergy PM has a good layout and the tabs are grouped for efficient work flow. Pros I'm over several different areas from precert to refunds, and the departmens in between. Claim control and ERAs made working the denied claims more efficient. Cons The collection module for patient accounts. The information is displayed differently then the normal view. It takes time to adjust to the different areas of the box the information is located or even omitted. Review Source AC Amy C. Insurance Follow Up, W/Comp, MIPS/MACRA Health, Wellness and Fitness Used the software for: 2+ years ### "Intergy" June 24, 2021 3.0 Pros The scheduler is very user friendly and easy to learn and use. Cons There are many features that have been difficult to learn and use. This system requires lots of clicking of boxes. Review Source BC Bob C. Administrator Medical Practice Used the software for: 2+ years ### "Decent product " May 29, 2018 4.0 Pros is a good product but to have it be "robust" you also need to purchase the Practice Analytic (PA) software package with it in order to perform data analytics. PA is an excellent package that Greenway should incorporate into their other EMR systems. Cons is not a very user friendly product as you have to perform multiple clicks in order to either get to where you want to go or need to do - Keep It Simple. Review Source SO SARA O. Pt Acct Medical Practice Used the software for: 2+ years ### "Intergy PM Billing Review" May 15, 2019 5.0 Pros I love the fact when I am using this software, as I am looking at the insurance screen, I can see a copy of the insurance cards also. This makes it very handy when reviewing claims and speaking with a patient about insurance information! Cons I dislike the fact as I am looking at the charges screen, when I click on a line item it does not give me all the information I need. I need to look at the view/edit screen. Review Source KH Kris H. Billing Manager Medical Practice Used the software for: 2+ years ### "I am very happy with Intergy" June 13, 2019 5.0 Pros is very user friendly. It allows our office to be very efficient. Cons It is not specifically pediatrics friendly but we make it work. Review Source GZ Greg Z. Data Informatics Manager Medical Practice Used the software for: 1-2 years ### "Intergy Review" March 30, 2021 5.0 Overall, the daily operations in the clinical and financial sides are amazing and rival Epic, Cerner, etc. in their efficiency. Pros The customization for the software is intuitive when changes are needed to be made. The favorites for diagnosis for providers are a nice feature as that guides them to selecting good ICD-10 codes. Customization on the back end is easy to utilize as well. The GUI provides most of the information at a glance. Cons Reports are not easily exportable to an Excel Spreadsheet which is disappointing and why i ranked as n 8. Review Source VF Vicki F. Practice Administrator Medical Practice Used the software for: 2+ years ### "Best on the Market" March 19, 2019 5.0 Our physicians actually LOVE the EHR. As far as the rest of the staff, it is user-friendly and there are many improvements to the software- the developers listen. Pros Flexibility! You as a user can do SO much to change things you might not like. No calling the vendor for every little thing, no hidden charges. What you see is what you get. Cons The upgrades, which are included, are frequent. Review Source MG Melissa G. CPOA Used the software for: 2+ years ### "This is EHR program is user-friendly and has many features that you can choose to incorporate." February 20, 2018 4.0 Pros The one thing that I like the most about Greenway EHR program is the fact that each person that uses their personal sign on can change the format of what their page looks like. Each person will have the same options on their page but they could be in different locations and you can do this just by a click of a button. Cons I personally feel that inputting patient medications could be done in a much more user-friendly way. The user should be able to click through medications in a much less time-consuming manner than it is currently. Review Source RI Roxanne I. Director of Nursing Hospital & Health Care Used the software for: 6-12 months ### "Partnering with UpDox" March 19, 2019 4.0 The support team is timely and responsive. Greenway keeps you informed of upcoming developments and changes. The reps make an effort to personalize your experience with them. Trainers are knowledgeable and patient. Local meetings are available to network with other users of . Greenway partners with other vendors to enhance practice workflow. Pros Training and initializing the software was simple and straight forward. Permits our practice to adjust assignments throughout the 5 site practice to address incoming digital faxes, archives in the chart. Permits HIPAA compliant transmission of records to legal entities. Cons Has intermittent periods of down periods but are generally resolved quickly once we notify the UpDox team. Review Source CF Carla F. Billing Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Small Clinic" March 19, 2019 5.0 There were bumps in the road at the beginning, every one likes things done the way they are used to. The upside to this downfall was that GRS was willing to work with me as the billing manager to get what I needed to keep our current workflow running smoothly with as little hiccups as possible Pros Once learned it is easy to use, something new is always a bit difficult, but support is always there to help with any questions you might have and walk you through step by step Cons That it is not cloud based. Most of the time I don't really need to print something but because I can't download it to my work station it must be printed. Cloud based would be so much more cost effective and efficient for me. Review Source Alexis P. Billing Department Representative Hospital & Health Care Used the software for: 6-12 months ### "Wonderful work tool" July 4, 2019 4.0 Although problems may appear, customer service is great to work out. It's an integral part of the office. Pros Lots of great features that make my job easier. Easy for beginners to pick up and learn. Cons Every now and then has glitches or bugs that require a restart to resolve. Review Source LF Lisa F. Billing Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Intergy Practice Management" June 27, 2019 5.0 We have had since 2002 and would highly recommend this software. It is very easy to arrange schedules in the appointment system. It simplifies the billing process and is very efficient. Pros The ease of navigating the system is a huge advantage because our time is valuable as everyone knows. Cons I would like pulling reports to be more simple. Review Source CC Colleen C. ASU Coordinator Medical Practice Used the software for: 6-12 months ### "Customer Support went above and beyond!" June 28, 2018 5.0 I am new to this practice and have never used this program before. The online training modules were very helpful. Customer service has always been extremely helpful in assisting me with issues I may be having. On my last call,Team was so helpful in helping me and providing assistance on how to solve a problem. They checked out every avenue and knew in order to rectify the problem, even when we determined that, at the end, it was not an issue but instead was a issue with the biller. I am thankful! Pros allows our practice to keep updated information on our patients, keep our doctors organized and to provide the best experience all around. Cons Using the same version of for two separate entities at my office can get a bit confusing and the ability to modify colors of the background could help ease this as well as offer a fresh look to screens we spend so much time in every day. Review Source SD Sherry D. Chief Information & Compliance Officer Health, Wellness and Fitness Used the software for: 2+ years ### "Easy EMR to use" March 19, 2019 5.0 Great tool for a multi-speciality practice or an FQHC Pros It is a very robust system that allows the end user to tailor it to meet their needs. Cons The behavioral health aspect could use some more tweaks to make it more user friendly for therapists to document in. Review Source PB Paul B. Senior Sever Engineer Health, Wellness and Fitness Used the software for: 2+ years ### "Poor performance" February 2, 2022 3.0 Pros I don't work in the application so I do not know. My role is infrastructure. Cons Performance. Our environment is large with almost 800 concurrent sessions and Greenway has been struggling for years to make this software perform. The docs are not happy. Review Source Response from Greenway Health April 1, 2022 Hi, Paul. Thank you for taking the time to write a review and bring your concerns to our attention. Intergy is typically commended and has been recognized for its powerful performance, ease-of-use, and ability to meet the needs of providers and practices. As such, we are saddened to read that our Intergy solution is falling short of meeting the needs for your providers. We have escalated this review internally and you can expect to hear from a Greenway representative who will be connecting with you regarding your concerns. Please know that Greenway is committed to working with your practice to ensure your success. JB Janell B. Office Manager Medical Practice Used the software for: 1-2 years ### "Office Manager" April 28, 2021 5.0 After getting the software setup to run our pediatrics practice, it has worked very well. Pros The ease of scheduling and changing schedule templates. Cons It was difficult at first, as I am sure with any new software, setting up the template for our providers. We had a difficult time with the EDI. Greenway always worked with us to correct any problems. Review Source GX Gia X. Executive Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Intergy Review" May 20, 2021 4.0 Pros This product can be extremely powerful if you use it correctly. It has the ability to do so many things such as importing and exporting data, professional appearance in notes, etc. It can also be built to each individuals users. This product can definitely help you become paperless if that is the goal. Cons Searching for ICD 10 codes can be a little bit more complex. Review Source JP Joyce P. office manager Medical Practice Used the software for: 2+ years ### "Support is always friendly and willing to work out my issues in a timely manner" January 19, 2019 5.0 Keep up the good work with your product Pros Ease of getting around/I am on a new system with a new job, and Greenway has it beat all the way. Customer support, Hardware Support, it is all around a great system, ITIVITY, I live it when they ask if I have it. Cons Fixing remittance that do not balance, no coverage on the weekends, printing itemized statements, can't get exactly what I need Review Source LW Lucie W. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Dependable and Reliable" December 3, 2018 5.0 We have been very pleased with Greenway--Most pleased with customer service--Efficient and courteous!!! Pros Ease of functions and help features are easy to follow. So many of the functions are almost self-explanatory. Cons Don't have any--.We have been most fortunate with input issues from the beginning. Only con is that we can't integrate information to other facilities--no that is not far away. Review Source HV Heather V. Billing and Coding Medical Practice Used the software for: 2+ years ### "Love this software" April 19, 2017 5.0 I have to use this program for multiple different things with my clinic. I use it for medical records, billing, and shot record print outs. It is very easy to access all of these. Pros It is very user friendly. It is easy to fix any mistake you make in the billing department. Cons When scanning medical records if you scan in the wrong chart side you can not edit it and switch it over. You must delete and rescan. Review Source MB Maggie B. Billing/Credentialing Manager Medical Practice Used the software for: 2+ years ### "Intergy Practice Management System" April 6, 2017 5.0 I have been using this program since 2004 and it has advanced along with the medical industry and is as great today as it was when purchased. It is one of the most user friendly programs that I have ever used. Pros New employee training is reduced because of the ease of use. I have found that employees enjoy the icon selections because with one click they can find what they need. We are a large Dermatology practice with 4 locations and we can use this program at all locations and from home if needed. We use PC's, Lap tops, IPADS. The collections module keeps our A/R up to date. The prebill function is a perfect way to correct any errors before the claim reaches the clearing house. Cons We wish that had a module for EHR that would meet our Dermatology needs. Review Source MF Mary F. Clinical Manager Health, Wellness and Fitness Used the software for: 2+ years ### "My overall thoughts" June 19, 2019 4.0 Pros It's easy to use and it's not difficult to create and customize your own forms. Cons Not being able to pause what you are doing if interupted. Review Source GA Gracey A. insurance Clerk Medical Practice Used the software for: 2+ years ### "Intergy PM" March 10, 2017 5.0 I personally love . We have used a few others and Intergy remains my favorite Pros Has and easy flow thru with all the necessities. Love all the reports available. Templating of schedules is an ease. Cons There seems to be a good bit of clicking from screen to screen. But after use it becomes a part of it and you dont really notice it. Review Source MR Maria R. Practice Administrator Medical Practice Used the software for: 1-2 years ### "Life (Practice) Saver" July 5, 2019 5.0 From implementation, to training and to this day everything has been great. Customer support is excellent. PM is user friendly. The various reporting elements for tracking purposes has been most helpful. Pros Ease of use and great customer support. Ease of creating reports. Cons Practice Analytics is not attached to PM :D Review Source PB Patti B. Practice Admin. Manager Hospital & Health Care Used the software for: 2+ years ### "Intergy by Greenway Health is a great medical software product." December 19, 2018 5.0 Pros is user friendly. Greenway Health has great customer service. Greenway Health employees are knowledgeable, professional, courteous, and helpful. Cons I have no cons to report. Greenway Health is doing a great job! I recommend this product and company. 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