HappyFox

HappyFox Chat

5 / 5 11 reviews

Who Uses This Software?

Companies looking for a powerful and easy to use live chat software and support. We provide 100+ integrations with software and tools, that will boost productivity and business.


Average Ratings

11 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $14.99/month/user
  • Pricing Details
    Plan starts from $14.99/mo
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • HappyFox
  • www.happyfox.com/
  • Founded 2012
  • United States

About HappyFox Chat

HappyFox Chat is a powerful live chat software for business, that helps you provide the best customer support and convert more sales. HappyFox Chat's high-performance technology stack is built ground-up for ultra-fast performance. HappyFox Chat offers an amazing user experience and integrates with third party apps that you already use. 7500+ companies over 40+ countries are using HappyFox Chat. Sign-up today and impress your customers with an ultrafast customer support.


HappyFox Chat Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

HappyFox Chat Reviews Recently Reviewed!


Well-integrated chat service that's affordable to boot!

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love that HappyFoxChat connects with so many apps and channels. Finally, a practical omni tool for connecting with customers.

Cons: There are a couple minor gripes with the design of the chat widgets, but they're mostly preference-based. Some chat services like Intercom have a better UI, but they're also exponentially more costly.

Game changer for my design business

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I landed 2 new deals in the first week of using HappyFox chat. Not to mention my customers want this product on their site. Win Win! Thanks for such a outstanding product.

Amazing product

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: UI and ease of use

Cons: A bit expensive

Overall: HappyFox is a great cheat tool, also I've been a client of HappyFox Help Desk and I've happy with the product.

Very pleased

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Design

Cons: Somewhat clumsy

Overall: It is a wonderful everyday tool for us. It always works and it is simple to use. The customers can contact us easily now.

Great to keep in touch with clients

Oct 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: This chat is very usefull to help clients before they order online, or to give them advice about the product that most suits their need.

Excellent Platform

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We use across all our websites and recommend this service. Easy to install and use. Easy to add users. Tracks activity.

The best live chat I've used, great features included in the free version!

Sep 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The design, ease of use and integrations.

Cons: Nothing so far.

Overall: I had a live chat that looked like from the 90's... I was looking for something that wouldn't increase my fixed costs and that would permit a Slack integration. HappyFox is a perfect fit for me.

Recommendations to other buyers: Happy to have found this.

Excellent

Aug 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: So far this is the best online chat for WooCommerce. It is quick, it is simple and it is complete. Invoices, order status and any other info are available for every customer.

Pros: Customer history of chats and actions is provided real-time. Plenty of extensions. Affordable. Awesome customer support :) Nice commands

Cons: App is paid Missing - Cobrowsing; Push-pages, remote screenshots

Recommendations to other buyers: Good chat plugin for small to mid websites.

Awesome App AND Support

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: WooCommerce and Facebook tie-in. Intuitive and easy to use.

Overall: The app does everything I need and more. AND they're adding new features almost weekly. The one app I need for all live customer service.

Recommendations to other buyers: Try it. You'll find its worth the small monthly fee. Its is worth every cent and more!

Fantastic live chat experience

Jul 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: - Integration with Slack, Google Analytics, Pipedrive
- Multiple chats can be handled at once
- Desktop and mobile apps

Cons: - Little expensive
- Some nice features are available only for users in paid plans

Overall: I wanted to enable live chat support for my online business and HappyFox Chat was a breeze to install and use. The entire installation took less than 2 minutes. It integrates with many software that I am already using. To top it all, it is completely free.

HappyFox Makes For Happy Customers

Jul 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I just discovered HappyFox Chat and I am very impressed. It interfaces with our WooCommerce website as well as our WordPress website and gives us all the features we need to assist our fans and customers into finding what they want and even buying more.

Pros: Easy to use Feature packed

Cons: None that I've seen yet.

Recommendations to other buyers: For the money, HappyFox is by far the best value.