HappyFox

HappyFox Chat

5 / 5 8 reviews

Who Uses This Software?

Companies looking for a powerful and easy to use live chat software and support. We provide 100+ integrations with software and tools, that will boost productivity and business.


Average Ratings

8 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $14.99/month/user
  • Pricing Details
    Plan starts from $14.99/mo
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • HappyFox
  • www.happyfox.com/
  • Founded 2012
  • United States

About HappyFox Chat

HappyFox Chat is a powerful live chat software for business, that helps you provide the best customer support and convert more sales. HappyFox Chat's high-performance technology stack is built ground-up for ultra-fast performance. HappyFox Chat offers an amazing user experience and integrates with third party apps that you already use. 7500+ companies over 40+ countries are using HappyFox Chat. Sign-up today and impress your customers with an ultrafast customer support.


HappyFox Chat Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

HappyFox Chat Reviews

Amazing product

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: UI and ease of use

Cons: A bit expensive

Overall: HappyFox is a great cheat tool, also I've been a client of HappyFox Help Desk and I've happy with the product.

Very pleased

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Design

Cons: Somewhat clumsy

Overall: It is a wonderful everyday tool for us. It always works and it is simple to use. The customers can contact us easily now.

Great to keep in touch with clients

Oct 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: This chat is very usefull to help clients before they order online, or to give them advice about the product that most suits their need.

Excellent Platform

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We use across all our websites and recommend this service. Easy to install and use. Easy to add users. Tracks activity.

The best live chat I've used, great features included in the free version!

Sep 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The design, ease of use and integrations.

Cons: Nothing so far.

Overall: I had a live chat that looked like from the 90's... I was looking for something that wouldn't increase my fixed costs and that would permit a Slack integration. HappyFox is a perfect fit for me.

Recommendations to other buyers: Happy to have found this.

Excellent

Aug 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: So far this is the best online chat for WooCommerce. It is quick, it is simple and it is complete. Invoices, order status and any other info are available for every customer.

Pros: Customer history of chats and actions is provided real-time. Plenty of extensions. Affordable. Awesome customer support :) Nice commands

Cons: App is paid Missing - Cobrowsing; Push-pages, remote screenshots

Recommendations to other buyers: Good chat plugin for small to mid websites.

Awesome App AND Support

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WooCommerce and Facebook tie-in. Intuitive and easy to use.

Overall: The app does everything I need and more. AND they're adding new features almost weekly. The one app I need for all live customer service.

Recommendations to other buyers: Try it. You'll find its worth the small monthly fee. Its is worth every cent and more!

HappyFox Makes For Happy Customers

Jul 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I just discovered HappyFox Chat and I am very impressed. It interfaces with our WooCommerce website as well as our WordPress website and gives us all the features we need to assist our fans and customers into finding what they want and even buying more.

Pros: Easy to use Feature packed

Cons: None that I've seen yet.

Recommendations to other buyers: For the money, HappyFox is by far the best value.