# HappyFox Chat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HappyFox Chat Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/122234/HappyFox-Chat/alternatives --- # HappyFox Chat Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HappyFox Chat ## What is HappyFox Chat? Updated pricing: Unlimited Agent plan starting at $29/mo. HappyFox Chat is a powerful live chat software for business, that helps you provide the best customer support and convert more sales. HappyFox Chat's high-performance technology stack is built ground-up for ultra-fast performance. HappyFox Chat offers an amazing user experience and integrates with third party apps that you already use. ## What is HappyFox Chat used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Customer Service](https://www.capterra.com/customer-service-software/)[Customer Support](https://www.capterra.com/customer-support-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HappyFox Chat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.happyfox.com/&name=HappyFox Chat) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HappyFox Chat 4.6 (18) VS. [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (18) Ease Of Use 4.6 (1,733) Value For Money 4.5 (18) Value For Money 4.6 (1,487) Customer Service 4.3 (17) Customer Service 4.7 (1,506) ## HappyFox Chat alternatives [4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (10)](https://www.capterra.com/p/211547/Social-Intents/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Live Chat 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ability to chat online in real time Proactive Chat 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Copy on the page or chat window encouraging the user to engage with the chat option Reporting/Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Transcripts/Chat History 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges HappyFox Chat 23 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Pre-made examples and templates for emails Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Geographic location of visitors determines behavior of the software Ability to chat online in real time Access software remotely via mobile devices Form to collect visitor contact information when live chat isn't available Copy on the page or chat window encouraging the user to engage with the chat option Engage in direct, instant messaging with consumers View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Seamlessly integrates with 3rd party websites An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. Features 4.5 (18) 4.5 Based on 18 reviews ## Pricing Value for money 4.5 (18) Free Trial [View pricing plan details](https://www.capterra.com/p/122234/HappyFox-Chat/pricing/) Starter $29.00 Flat Rate,Per Month It includes: - 265-Bit Encryption - Canned Responses - Chat History - Chat Ratings - Email Transcripts - File Sharing Over Chat - Geofencing - Message Read Receipts - Mobile Apps - Mobile Friendly Chat Widget - Monitoring Chats - Multi-Lingual Chat Widget - Offline Messages - Reporting & Analytics - REST API - Tags - Third-Party Integrations - Transfer Chats - Triggered Chats - Two-Factor Authentication - Visitor Blocking Growth $49.00 Flat Rate,Per Month It includes: - 265-Bit Encryption - Canned Responses - Chat Barge-in - Chat History - Chat Ratings - Custom Pre-Chat Fields - Custom Visitor Tracking Filters - Email Transcripts - File Sharing Over Chat - Geofencing - Live Translation - Live Typing Preview - Message Read Receipts - Mobile Apps - Mobile Friendly Chat Widget - Monitoring Chats - Multi-Lingual Chat Widget - Offline Messages - Proactive Chats - Reporting & Analytics - REST API - SMS to Chat - Tags - Third-Party Integrations - Transfer Chats - Triggered Chats - Two-Factor Authentication - Visitor Blocking - Visitor Tracking Scale $149.00 Flat Rate,Per Month It includes: - 265-Bit Encryption - Canned Responses - Chat Barge-in - Chat History - Chat Ratings - Chat Routing & Queueing - Custom Pre-Chat Fields - Custom Visitor Tracking Filters - Email Transcripts - File Sharing Over Chat - Geofencing - Live Translation - Live Typing Preview - Message Read Receipts - Mobile Apps - Mobile Friendly Chat Widget - Monitoring Chats - Multi-Lingual Chat Widget - Offline Messages - Proactive Chats - Reporting & Analytics - REST API - SMS to Chat - Tags - Third-Party Integrations - Transfer Chats - Triggered Chats - Two-Factor Authentication - Visitor Blocking - Visitor Tracking Scale Plus $299.00 Flat Rate,Per Month It includes: - 265-Bit Encryption - Canned Responses - Chat Barge-in - Chat History - Chat Ratings - Chat Routing & Queueing - Custom Pre-Chat Fields - Custom Visitor Tracking Filters - Email Transcripts - File Sharing Over Chat - Geofencing - Live Translation - Live Typing Preview - Message Read Receipts - Mobile Apps - Mobile Friendly Chat Widget - Monitoring Chats - Multi-Lingual Chat Widget - Offline Messages - Proactive Chats - Reporting & Analytics - REST API - Single Sign-on - SMS to Chat - Tags - Third-Party Integrations - Transfer Chats - Triggered Chats - Two-Factor Authentication - Visitor Blocking - Visitor Tracking Value for money 4.5 (18) 4.5 Based on 18 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (17) 4.3 Based on 17 reviews ## User reviews Overall rating 4.6 Based on 18 reviews Filter by rating 5(13) 4(4) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent CK Clay K. Network Administrator Education Management ### "HappyFox Chat Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2022 HappyFox Chat is great and if you're already using HappyFox Help Desk it makes complete sense to use the chat as well. Pros HappyFox chat is easy to use and has decreased our overall response time drastically. Our users are very satisfied with how quickly we can come to a resolution. Cons The only thing that would be nice is if there was built-in spellcheck. It's really not an issue, more so just a feature request. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Director Education Management ### "So easy!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 9, 2021 Overall this has been a great product so far and we look forward to using it for a long time! Pros This is one of the easiest chat features to implement. We just started using it this week, but it's very user friendly and is helping us with our technology work tickets. We started organically by not advertising, but people are starting to see the chat button and use it for their quick questions. Cons We don't have any complaints so far. I suppose it would be nice if it integrated into our ticket system so it was easy to create a ticket right from the chat. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC Nicola C. CEO & Founder Mental Health Care ### "Brilliant to have unlimited agents " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 22, 2020 HappyFox has been easy to integrate into our services, the agents prefer its versatility to the old platform we are using and the ability to have unlimited agents is a lifesaver for us! Pros Having unlimited agents is such a relief. We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move! The system is a much sleeker version than we had before, with some cleaver features that have really helped improve our service. Cons The analytics aren's as comprehensive as the platform we are using before, but they do show the basic info of how many chats we have on certain days. Switched from [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Zendesk were very expensive with poor customer service. Reasons for choosing HappyFox Chat Because of the unlimited agents option Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN John N. Marketing Telecommunications ### "Helped Konnekt sell more seniors video phones in the first 2 weeks" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2019 HappyFoxChat helps Konnekt with customers who don't like to telephone us to enquire about seniors video phone, and who need instant answers (which email doesn't provide). It also helps our customers in other time zones where they don't want to be on the phone so early/late (because they might be typing from their bedroom or a shared living area). It also helps with customers whose first language is not English. It is gaining Konnekt more seniors video phone sales and leads, and allowing us to help more customers who have an elderly parent who struggles with loneliness, social isolation, memory loss or who simply can no longer use a tablet or phone. Pros Great support. Automatic translation. Works with CRM, WordPress, Google Analytics, MailChimp, etc etc. Android app available. When I'm busy, I can either show no chat available, or have an offline email-only "mode". Cons I would've liked the live chat preview to be included in the cheaper product option, but this is really a minor issue or a "wish". We love the product and use it daily. Reasons for choosing HappyFox Chat 1\. Live translation. 2. Great support. 3. Integrations (WordPress, CRM, and a long long list) that we might use in the future. 4. Smartphone apps. 5. Offline options (hide chat, or go to email). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michel G. SEO/SEM & Digital Marketing Strategist Internet ### "Great tool, with a small lack of features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 December 4, 2018 Pros HappyFox Chat is slightly over-priced for its availability. Once we spoke to a very kind sales-man from them, we were pleased with the integration of dozens of APIs with other platforms. The interface is certainly appealing. Cons HappyFox chat lacks certain features such as keeping both support members when transfering a chat until one takes over. We also found a slight issue with scheduling more than 1 language on the interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Karri K. Marketing Manager Retail ### "Fatal issue on Android and they couldn't fix it in 30 days.-" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 November 9, 2018 Pros Well, it's fairly easy to use and fairly affordable compared to competition. Cons They had a problem with smaller Android devices where user couldn't basically send a message using the chat as the text typed wasn't showing. Told about the problem to the company, and they were not able to solve it in 26days (as of now). So you've got a fatal error with like 30% of the devices and you're not all red flag trying to solve the problem? Not good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Yashasvi A. Owner Photography ### "Excellent Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 2, 2018 for the price it is a pretty good app but if they can improve the design and add more features would be okay to even sell for a better higher price. Pros Very user friendly design. Also, it is affordable for a starting business. New features have been adding up from recent new updates. It is a very good tool to connect with customers to increase sales. Cons Many people doesn't know about the software therefore needs more marketing. Need to add more features and updating. New chat designs needed to be added. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Arnaud D. Web Account Manager ### "Very comprehensive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 15, 2018 Perfect integration Pros I use this software daily on my WooCommerce website. What I like the most is the ease of use and the very comprehensive integration that is allowed with WooCommerce Cons I would say that even if it is very easy to use, the numerous sections and menus can be just a bit messy sometimes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NH Noah H. Design ### "Well-integrated chat service that's affordable to boot!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 27, 2018 Pros I love that HappyFoxChat connects with so many apps and channels. Finally, a practical omni tool for connecting with customers. Cons There are a couple minor gripes with the design of the chat widgets, but they're mostly preference-based. Some chat services like Intercom have a better UI, but they're also exponentially more costly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RK Rudolf K. ### "Game changer for my design business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 8, 2016 I landed 2 new deals in the first week of using HappyFox chat. Not to mention my customers want this product on their site. Win Win! Thanks for such a outstanding product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/122234/HappyFox-Chat/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)