# Page 4 | Appointy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Appointy the right Appointment Scheduling solution for you? Explore 284 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122249/Appointy/reviews --- Appointy 4.6 (284) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Appointy ## Showing most helpful reviews Showing 76-100 of 284 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VA Vijay A. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Quite Powerful" July 19, 2019 5.0 Quite impressed. Has all basic somewhat advanced functionalites what a small business would be looking at. Pros Simplicity of Setup, Use, UI, UX, thoughtfulness, Configurability of features, Control Cons Need more features for Marketing like conversion, lead generation etc. Reason for choosing Appointy Haven't yet decided but it quite a contender in the race for the reasons mentioned above. Review Source MC Mirco C. Full-stack Developer Hospital & Health Care Used the software for: 6-12 months ### "Appointy: The reservation service par excellence" February 28, 2017 5.0 There is little to say. Highly customizable, super fast and competent customer support at a price lower than the competition Pros highly customizable, super fast and competent customer support Cons I don't know cons Review Source HA Heather A. Owner, CAS, PKS Used the software for: Less than 6 months ### "Always great service." August 16, 2017 5.0 Pros Super easy to use and the free online set up assistance is superb. Within the first week I had 5 new clients schedule with me which was a huge increase from before when they had to call or email. Cons The service is meeting all of my needs for the most part. My only hope is that they will soon offer the ability to attach specific forms to be filled out by my clients for specific visits. But even without that this service has already given me more time to work on what I love during day and less time on admin functions. Review Source Aúmkar .. Medical Devices Used the software for: I used a free trial ### "Top" October 26, 2015 5.0 This SaaS rocks! Super useful, will save you hundreds of hour during the year! Just try it. I'm very happy I could finally find what I was looking for. Not like Bono ;o) Pros Cloud computered, can open from any computer. Emails alerts. 24h open, 365. Dead easy to use for final costumer. Cons For me, as my mother tongue is not English, it's a bit of a handicap. Review Source GR Gordon R. Owner Used the software for: Less than 6 months ### "Customer Support has been helping me without him I would not have proceeded to use Appointy." January 12, 2017 4.0 Thanks to your customer assistance,I've been able to use Appointy well done. Appointy needs to be improved iOS needs certain additions or improvements if Appointy is going to be number choice for service providers Australia is run on small mobile businesses so iOS is very important add invoicing not just pos proper EFT payable printable invoices also add maps like timely map icon next to customers address linked to google or apple maps there are many improvements that could be added to Appointy to make it number one but if you keep great quality people then that's a fantastic start. Pros CRM Cons No invoice no maps only 60% iOS user friendly Review Source CC Charna C. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Incredible and consistent customer service" February 22, 2017 4.0 Customer support representative is a gem. Incredibly patient and helpful. I lose all patience with technology and he made setting up this software painless. The customer service alone is worth it. Truly grateful for his help with endless questions regarding email list, creating coupons, packages and codes. My only suggestion to improve Appointy is the aesthetic. It is not pleasing to look at visually and I'm hoping this changes with the overhaul. Pros customer service and that i can create packages Cons the aesthetic/visuals of display. the design elements need work. looks cheap and less professional Review Source TT TY T. Barber Used the software for: ### "Customer support was great he guided me through every set in the entire process." July 6, 2017 5.0 Pros It's customer friendly, breaks down each service. Most of all the Customer support dept. helped me through every step until I was comfortable using it. Cons It seems to move a little slow whenever I try to block certain days off, but after I hit the refresh button it popped up like I wanted. Review Source NO Nelson O. Owner Used the software for: ### "My clients are happy to book my services through Appointy and it provides a professional feel. " September 29, 2015 5.0 Appointy really works well and easy. It shoots session reminder to my clients about 12 hours before the appointment. It creates a great professional look to my massage services. Also, it works in an intuitive way that helps me to accomplish changes, updates and new services within the service. Yogi, at customer service, was just an angel. I strongly recommend Appointy for online booking. Review Source Response from Appointy September 30, 2015 Dear Nelson, Wow! your kind words appreciating appointy are so encouraging. I wrote to thank you and appreciate you taking the time to share your experience with Appointy. This help us share positive experiences that help more people know about this wonderful product and the service that makes it excellent. We assure of an ever evolving product and great customer support to enhance your experience. Warms Regards Shivangi (Customer Happiness Team) CG Clive G. Counsellor Used the software for: Less than 6 months ### "Excellent" July 28, 2017 5.0 Pros I am currently setting up my counselling business and starting testing out appointy booking system, I have been extremely satisfied with both the ease of use and the customer support i have received in helping me set up the system so that it is compatible with my needs. Overall Excellent service Cons at this stage i cant really think of any cons. I am testing the system, perhaps the time zones are organised a little awkwardly. Alphabetically could be better Review Source RM Raette M. owner Arts and Crafts Used the software for: Less than 6 months ### "I am THRILLED with Appointy!!! Within 8 hours I already received 8 appointments!" July 22, 2017 5.0 This software has completely streamlined our appointment booking processes. It is easy for our customers to use, and has simplified our business! Pros The ease of use, customer service, and the streamlining of our appointment scheduling! This is already making our jobs easier and our customers happiest! Cons I can't think of anything! I love this software! I would like to see the calendar in full showing all services being offered at one time, but I believe Appointy is working on it! :) Can't wait! Review Source NM Nick M. CEO Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Use it For Multiple Locations" December 29, 2016 5.0 This is a great service. I use it for all my locations booking. The support and quality are top notch. Pros easy to use Cons no zipper integration Review Source JC Jim C. Co-Owner Real Estate Used the software for: Less than 6 months ### "Demo and follow up" June 24, 2016 5.0 Pros Ease of use, functionality. Support was fantastic! She spent considerable time going through the software (demo) while at the same time answering functionality questions I had providing solutions or workarounds to achieve. I have been using the "chat" option while in the software and after posing a functionality question the support response is almost immediate. Nothing short of outstanding to this point. Love the product and the service! Review Source SR Sophia R. Onwer Consumer Services Used the software for: Less than 6 months ### "One word...WOW!" March 10, 2017 5.0 Appointy is the best company ever! Their customer service goes above and beyond what I had ever imagined! I am one of the least techy people around but they were so patient with me and all of my questions. No one offers anything as close to what Appointy offers. They truly do care about their customers and are easy to contact and always happy to help you. They also helped to solve my website issues, saving me $$$ and time! Pros There is so much this software is capable of doing. Beats all the competitors! Cons Needs a better form builder. Review Source JN Justin N. Admin Construction Used the software for: 6-12 months ### "Appointy is simple to use and gets results" May 15, 2019 5.0 Pros Appointy is AWESOME! We used it for a long time and have booked hundreds of appointments. I highly suggest using Appointy on your website. Cons There is nothing that I do not like about appointy. The free version works for more people. Review Source JN Jouko N. Designer Used the software for: ### "First it felt too complicated, but good chat helped to succeed and to understand the program" September 25, 2017 4.0 Pros Chat support helps, I try to get more customers, it's too early to tell you more about the benefits (more customers) Cons The translation must be good and ready, customers should be kept. I still hope to receive a better translation. Review Source AM Arthur M. Founder Marketing and Advertising Used the software for: Less than 6 months ### "The best appointment software ever" July 19, 2017 5.0 this software has made it possible for my clients to schedule their meetings with me on their own terms Pros apointy is the perfect platform to schedule meeting with my clients along with my services in such a way that allow them to decide the perfect time and allow me to prepare for the desired service they need Cons there is little to be left desired by this app it is absolutely perfect. I can find no real fault or con to the use of such an app. Review Source JC JJ C. Owner, Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Appointy App review presented by Community Yoga, LLC" October 11, 2020 5.0 Overall, pleased with Appointy. Pros The ability to limit the number of attendees to maintain "physical distancing" due to the COVID-19 pandemic. The app keeps track of the reservations. Cons Occasional glitch in the reservation system. Review Source MW Mark W. Management Consulting Used the software for: Less than 6 months ### "Outstanding SetUp Support" September 12, 2016 5.0 I had a few customisation questions and Yaju went over and beyond what i would expect in both explaining and making some changes to suit my particular needs., Pros So far it seems more comprehensive that most other appointment programmes I've used / trialed but where it standsw out is the support. Most others give basic instruction or tell you "our software doesn't have that feature - yet" Appointy found a solution. Cons Haven't found anything yet. Review Source Jennifer T. Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great for the money" September 3, 2015 4.0 It definitely takes some time to set up particularly if you have several practitioners with all different services and schedules but the live chat is very helpful. Overall it is great for the price and it is easily linked to your webpage and facebook page. Review Source DR Desiree R. Marketing Director Used the software for: ### "Outstanding" May 5, 2016 5.0 Marvelous plugin, i installed and deleted several plugins before i found this. This is superior. And the support was OUTSTANDING. I wasn't sure at the beginner so i decide to chat first and ask few questions before the trial. The support was outstanding, they guide me step by step until the end. It was so easy, beautiful, great functionality and work perfectly. I was super impress and i love it. THANK YOU! As a web development i have install many plugins and theme. And i never found a exceptional support team like here. The FREE version do all the job that i was looking for. Create different services, different staff, scheduler hours, special hour schedule, responsive, overlay widget (popup), booking rules and many more features... Review Source LS Lisa S. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Wonderful customer service! Very fast, efficient and extremely helpful" December 30, 2016 5.0 Wonderful customer service! Very fast, efficient and extremely helpful. This is the best appointment app by far, user-friendly program and outstanding customer service and their monthly fee is very affordable!!! This has made managing my business much easier and has connected me with my clients easier & faster. Pros User-friendly and quick notifications love the website easy to navigate Cons iPhone App would like to edit client info and schedule from my phone Review Source NC Noel C. Lesson Admin Music Used the software for: Less than 6 months ### "The service is above any I have ever recieved" September 8, 2017 5.0 Online bookings and staff able to check their schedules via app Pros As the software does not meet our needs entirely, we have compromised on some things. I have trialled over 38 software companies and Appointy had the best customer service , so we chose them Cons We do sibling bookings and a lot of repeat business- the software does not cater for that especially well. But we have managed to work around it Review Source RK Ryker K. Center Director Primary/Secondary Education Used the software for: Less than 6 months ### "Appointy Rocks" August 10, 2020 5.0 The support staff is amazing! Pros The software itself is great but the support team is what makes me love it. Cons I wish I knew about this sooner! Appointy would have saved me so much time in the Spring. Review Source JF John F. owner Entertainment Used the software for: Less than 6 months ### "Headaches" November 26, 2018 3.0 SUBPAR!! Pros The system was somewhat easy to get started but not in all areas. Cons Have the time the system and the mobile app don't link up. 75% of the time customers can't pay online because of a glitch in the system. Sometimes the site doesn't work or even link up with your pay online source to see if the customer has even paid. I've had more customer complaints than i care to deal with. Review Source DV Denise V. Used the software for: ### "More than I expected!" October 6, 2016 5.0 I am learning about this new (to me) appointy scheduling service. The features are absolutely amazing and my experience so far with customer service has been incredible. I needed changes made to my account and a ticket was immediately issued and someone followed up with me every step of the way so there was no guessing. The next time I signed onto the Appointy webiste there was a live chat box opened inquiring about what my plan was for Appointy and could they be of any help. I worked with Jenny over live chat, she has been kind, helpful and really understood the end goal for me. The help I received today from Jenny was genuine, no up-selling, just genuinely interested in what I need to be successful with my business! Thank you Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.