# Page 5 | Appointy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Appointy the right Reservations solution for you? Explore 284 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122249/Appointy/reviews --- Appointy 4.6 (284) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Appointy ## Showing most helpful reviews Showing 101-125 of 284 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CP Chyntia P. Counselor Education Management Used the software for: Less than 6 months ### "Appointy has helped our appointment system becomes much easier and less work" July 13, 2017 4.0 We have more accurate data on daily and sales report. And it is easier to track the appointment status. Pros It is very customizable suits to your company need. And the customer service is excellent. Their live chat ready to answer your questions within seconds. Cons We cant categorize the customers based on our own classification and the price is a bit pricey compare to other software I have. Review Source TO Tracie O. Business manager Professional Training & Coaching Used the software for: Less than 6 months ### "Excellent support and easy to use service" November 28, 2016 5.0 I was in need of an easy to use online booking system and had unfortunately spent many hours working with other systems that just didnt meet our requirements. was great from the outset, the customer support was second to none and on hand immediately to help. The whole system is laid out in a simple format and is excellent value for money. You really do have control over your whole schedule and making changes is simple and fast. Pros Easy to use Cons nothing so far Review Source JH James H. Owner/Consultant Used the software for: ### "Great company to work with. They will improve your business efficiency" August 25, 2015 5.0 I absolutely loved this program from the beginning. When I was first discovering the program they alerted me and asked if I had any questions or if there was anything that they could assist me with. They even went as far as setting up my business for me. I would highly recommend this company to anyone looking to increase their businesses efficiency. I know I will be using it and I will suggest my team and colleagues to do the same. Very well done !!!! Review Source DE David E. Physical Therapist & Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "So easy to use. Could figure out most features myself, but tech support great when needed." June 6, 2017 5.0 Automated scheduling for health and wellness classes. Pros Very easy to use, website integration, brand customization, AWESOME tech support, easy to navigate!! Cons I haven't encountered any real "cons" yet. I was a bit confused when setting up package deals for our fitness classes with instruction to do so with gift certificates. Perhaps a consideration for re-naming this?? Review Source CL Craig L. Business Owner Education Management Used the software for: Less than 6 months ### "Easy to use and truly first class customer support!" December 14, 2016 4.0 The support staff has gone out of their way to help me make the transition to . From integration to multilingual support, they have been EXTREMELY helpful! Really top notch, guys! Thank you! Pros Easy to integrate, friendly, simple interface. FABULOUS SUPPORT! Cons Function list is a little bit limited. Could do with a little more flexibility in the interface and multilingual support is growing. Review Source LG Louis G. Used the software for: ### "Robust scheduling software with lots of features" November 9, 2016 4.0 I implemented software for an independent automotive dealership that was looking to schedule service for its customers. Appointy allows for the dealership to have calendars for multiple technicians and has allievated work for the front office when it comes to scheduling, Overall this has streamlined the apppointment process and ensures that that all the appropriate information is provided with every appointment. Pros Lots of features Cons Doesn't currently calendaring options to see multiple staff at a weekly view, only provides this at the daily view. Support staff has indicated that this feature is under development. Review Source KH Kiley H. Operations manager Marketing and Advertising Used the software for: Less than 6 months ### "Customer Support Was Amazing!!!!!" November 24, 2016 5.0 You guy have great customer support! They where able to walk me through every question I had at such an odd time I thought for sure I would not get any help as its 5AM on Thanksgiving but I got all the help I needed and more! Thank you so much Jenny! Pros Your support and integration with google. There are so many other good things, but I do not want to write a book on this review. Cons None yet Review Source VR Verified Reviewer Chiropractor Health, Wellness and Fitness Used the software for: I used a free trial ### "Business Saver" January 10, 2019 5.0 Pros Ease of use. Easy learning curve. Smoth transition. Cons Some things that were difficult has been fixed. Review Source KH Kevin H. Masseur, Coach, Energy Worker Health, Wellness and Fitness Used the software for: Less than 6 months ### "I am impressed by the quality of the product and customer support; absolutely excellent!" May 10, 2017 5.0 Received several new clients in one week! Increased my revenue through online booking, marketing options and Facebook links. Increased customer satisfaction through ease of use and professional quality of the product and email notifications for appointments and reviews. Pros It is user friendly, client friendly, professional and provides opportunities for growth within your company. Review Source TL Tiffany L. CEO Alternative Medicine Used the software for: 1-2 years ### "lots to learn" January 5, 2017 4.0 So much on the site takes a while to learn. But the support team is really patient and helpful... I have had the program for a while but am just now really learning to use it. Pros so much stuff Cons not sure Review Source BD Beate D. Beuty Salon Accounting Used the software for: I used a free trial ### "I love this app" September 3, 2020 5.0 Amaizing Pros the booking system it self, loved many simple features Cons Design can be better, the colors and the entering page Review Source RJ Rohan J. Cybersecurity Officer Education Management Used the software for: Less than 6 months ### "Great software for the Price!" December 4, 2023 5.0 Pros Easy to schedule and versatile to our needs. Cons Nothing much, but it can lag sometimes depending. Review Source VR Verified Reviewer Consultant Management Consulting Used the software for: 6-12 months ### "Excellent Customer Support" July 6, 2015 5.0 I am very happy with their customer services, both online chat and email enquiry. Their response are very quick plus extra step to help us fine tune our booking page. Thank you:-) Review Source Rich J. President Used the software for: Less than 6 months ### "Great tool to increase potential client engagement" July 24, 2018 4.0 Solution for scheduling when phone engagement is not possible or desired. Pros High Tech Solution to scheduling appointments, Provides client with control over when they come in for an appointment, Can set up boundaries and restrictions on scheduling, Does not show calendar details to client Cons Takes quite a while to set up, Setting up Calendar scheduling restrictions is cumbersome, Could be more intuitive than it is Review Source AS Ahmed S. Webdesigner Museums and Institutions Used the software for: Less than 6 months ### "look this may sound like im talking shit but damnit they helped me so much. id recomend it to u all." May 22, 2017 5.0 I've used so many that look the same but actually are crap. this one is just amazing the first thing I got when I logged in is help and answers. Pros It's easy to use you can't have any troubles and if you do the customer supports are a message away and believe me they are the best. I'd recommend this to everyone I know. Review Source JL Janice L. Used the software for: ### "Invaluable Service" February 6, 2017 5.0 For the newbies in business like me, having the support and service when I need it, is a mark of prompt service and efficiency. It was by word of mouth from another like minded business in the holistic healthcare industry to trial and use . But I'd like to shout it out, the service I received made the process of incorporating to my website and Facebook seamless. If you are not too tech savvy and need a little gentle push towards being limitless, this team has respect for your needs as well as patience. Very impressed with service and wish Appointy much success. It is all about the service for me. Review Source DC Deanna C. Marketing Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Great appointment creator" March 10, 2020 5.0 It's a great company but not the best for us. We have not replaced it with anything else however. Pros offers a great way to get all important information entered and appointments made with ease. Cons It's not the best for a gym setting, most prospects prefer to show up or call in place of scheduling. Review Source MS Makaila S. Supervisor Consumer Goods Used the software for: Less than 6 months ### "An Absolute Must Have!" November 4, 2018 5.0 Pros This software is easy to use for scheduling. This is a necessary tool to help you stay organized and on the right track. I especially love the Social media feature since I'm not well versed in that area. Cons The customizeable features can stand to be a bit more user-friendly. Review Source JT Justin T. Used the software for: ### "Support is Top Notch and Program is Just What I need to schedule guests on my podcast" January 3, 2017 5.0 Customer support was amazing. I had a semi-complicated calendar schedule that I was just starting to play with when the I Can Help You message popped up. CS offers to help you set it up for free and from there she asked several questions to make it work. We both got confused on some of the Finer details so she called me and spent all the time necessary to explain how it works, answered my many questions and waited patiently on my super slow internet to make sure everything was working correctly.. booking on the site, WordPress integration, editing, calendar sync etc. This company is worth it. Review Source ID Ittai D. Media Production Used the software for: Less than 6 months ### "Best agenda tool for small business I found so far!" September 9, 2015 5.0 I was looking for a booking application that integrates with google agenda, where clients can book an appointment with me. After searching for hours, I found . It's exactly what I was looking for: Syncs perfect with google agenda, in 2 ways: It will fill in the appointments on my agenda If i put something in my agenda, it will take away this available time from my appointy. Pros \- perfect google agenda syncronisation - easy to use - fast and friendly customer support - secure Cons No cons at all, exactly what I was looking for Review Source DM Derick M. CEO Insurance Used the software for: Less than 6 months ### "Great services!" December 8, 2016 5.0 Customer Support has been helpful in helping me and my company navigates through the site and settings. So far perfect customer service and that means a lot to me. Pros It varies when it's time to integrate on my company site and social media. Cons Not specifically designed for Notary Services. Review Source CK Carmen K. Used the software for: ### "Have recently moved to Appointy and they have been so helpful in getting me up and running" October 2, 2015 4.0 The pros of this software is that it has great capability. Really think it can grow with you as you develop your business. The pricing is good because it allows you great flexibility without locking you into an annual membership. Customer service is great and I love the way you can share screens to really understand what you are doing. Their team seem to really know the product. I suppose the cons would be that I find the text quite small compared to what I was using before but I guess that once I get used to where everything is, it won't be a problem. Review Source EB Erik-lee B. Director Professional Training & Coaching Used the software for: Less than 6 months ### "Customer Service / Problem solving" December 5, 2016 4.0 Been at the top is the place where they belong, with their skills, care and awesome promises that they can deliver regarding their products. Pros I like the simplicity of the layout and the ease of setting it up Cons A bit hard if you do not have enough computer skills in certain areas. Review Source SD Stacy D. Clinical Implementation Specialist Hospital & Health Care Used the software for: Less than 6 months ### "Customer rep. was wonderful!" November 29, 2016 5.0 Pros I have been on the phone with one of the Customer rep.several times today and he is always patient with me. Very helpful and very pleasant to work with. Cons The wording: Confusing terminology. Example, "staff" is really a classroom Review Source NH Norma H. Owner Used the software for: ### "It is excellent. Customer, employee and owner friendly. Great for promotion also. " August 11, 2015 5.0 It is excellent. Customer use is extremely easy and saves me a lot of headaches. Employee and owner ease of use is fantastic. Promoting through it is a fantastic feature. It's a bit pricy but I think overall worth it. Customer service is very quick and accurate it is usually me and me not understanding what they are saying that is sometimes difficult. I might be nice that if I had an inquiry for a problem if I don't understand what customer service means it would be nice to be talked through it. But for the most part truly excellent. 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