# Page 2 | Appointy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Appointy the right Appointment Scheduling solution for you? Explore 284 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122249/Appointy/reviews --- Appointy 4.6 (284) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Appointy ## Showing most helpful reviews Showing 26-50 of 284 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DG Dominick G. Sr. Post Producer Marketing and Advertising Used the software for: Less than 6 months ### "Appointy - Top Tier Appointment Scheduling" March 22, 2025 5.0 I started using Appointy a few months ago to help with automating scheduling, and it's been a dream. Appointy is amazing, you can even create a tab on your facebook page to give access to your clients to schedule meetings on their own! Pros Appointy is super easy to use and incredibly intuitive. I love scheduling appointments through here. It's user friendly and simple to understand. Cons I have no complaints! Appointy is perfect at what it does. Review Source WC Wanita C. Massage therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Appointy for your appointments. " January 6, 2025 5.0 Pros All my appointments get notifications sent to my phone, so im always ready for my clients Cons It needs a payment app so i can take tap and pay payments. Review Source MA MICHAEL A. CLERICAL Warehousing Used the software for: 1-2 years ### "APPOINTY IS ON POINT" January 28, 2026 5.0 Pros I have gotten used to Appointy and I now can appreciate what I did not understand my first time around using. Cons I still feel like some of the features and services are limited. Maybe an update could fix what Appointy lacks to me. Review Source PD Presley D. Reception Medical Practice Used the software for: Less than 6 months ### "Appointy saves you time! " October 25, 2024 5.0 All I had to do is input the days and times I can take appointments. After that Appointy did the rest. Makes it so easy for scheduling appointments. Pros The ease of customers being able to set up appointments with my business. Cons I like everything about Appointy ! I wouldn’t change a thing. Review Source AO Adedapo O. Founder/CEO Sports Used the software for: 2+ years ### "Great Booking App... No customer end Android/IOS App" January 10, 2022 4.0 It's has been productive and I would still recommend it... It is a massively great App... If they take care of reporting and customer Android and IOS app.....and lastly Add CRM (email marketing) .... Boom they would be the jewel to run after. Pros I was able to use it for a class booking business. The Design is totally beautiful, I was Able to restrict client account booking as per validity period of class registrations, Cancellation and Rescheduling is amazing, Easy client sign up form. Reminder emails Cons Inadequate Reporting Lack of an Android /IOS App for my customers to log into were my major issues Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[Setmore](https://www.capterra.com/p/122035/SetMore/) Reason for choosing Appointy Appointy has a feature to restrict the validity period of a client booking account. Review Source Brad E. Used the software for: 2+ years ### "Best I Could Find" January 4, 2017 4.0 Appointy is the best solution I've found for our scheduling needs. We use Appointy to schedule energy audits and assessments that last 1-4 hours each across a team of 8 analysts. The best part of Appointy is the ability to set regular and irregular availabilities and unavailabilities for each service tech. We have a pretty unique schedule for our team that rotates between A and B schedules every two weeks. Although it was a bit challenging to set up and required a workaround or two, we were able to set it up in Appointy where other scheduling software would have failed. Pros It has a lot of freedom and flexibility to set up unique and complex schedules. Also love that we can create accounts for external referral partners and they can schedule appointments right in our system without having to involve any in-house staff. Same goes for customers scheduling themselves through a link we added to our website. Cons I wish there were more integration capabilities. The google calendar integration that we use only supports syncing with one account. It would be great if it could also sync with each technician's calendar individually. I also wish it had more out of the box integrations with common CRM platforms and the ability to build custom APIs. I also wish there was some more logic or rules built into how the system pairs an appointment with a technician such as the distance between appointments and recent service volume. The email notifications sent to customers should also have more options to send specific messages based on the type of appointment. Review Source LS Lena S. Owner Professional Training & Coaching Used the software for: 2+ years ### "2 years of non-functioning iOS app and unsupported browser version" December 19, 2021 1.0 Pros 2 years ago was easy to use. Still affordable. 2 years ago was supported and had good customer service Cons I have been with Apponity for years. I am now leaving. The reason for my departure is complete inability to work on mobile. iOS app and mobile browser nowadays never work properly. Never is a strong word but it is really never. Mobile app and mobile browser options are limited. Parts and pieces are not functioning after each iOs update. This only indicates that the software is no longer supported in a timely manner by the parent company in Singapore. I can only use my Desktop. Nowadays it is a big drawback for any functioning business. I contacted Appointy multiple times and "we are working on the app" is the only answer. I am leaving although I will lose history of hundreds of clients . The system allows to export only addresses and names and none of the past appointments. Very inconvenient but I have no other choice. Review Source AB Angelica B. University Intern Pharmaceuticals Used the software for: I used a free trial ### "Appointy: Your All-in-One Solution for Appointment Booking" June 3, 2023 5.0 I had the chance to use Appointy as an intern in the university's pharmaceutical research and development department for scheduling and managing meetings with team members and outside collaborators. The program succeeded in streamlining our appointment procedures to a great extent. We were able to simply create reminders, prevent calendar conflicts, and schedule and change appointments because to its user-friendly design. Our productivity increased and we were able to maintain organization throughout our research projects because to Appointy's seamless interface with our email and calendar systems. Pros For companies wishing to manage their appointments effectively, Appointy offers a variety of advantages. First of all, it's simple to navigate and set up because to its user-friendly layout. The software offers a number of customisation possibilities, enabling companies to brand their booking system to fit their needs. Automated reminders, online payments, and real-time availability are just a few of Appointy's extensive feature sets that improve client satisfaction and lower no-show rates. The platform is appropriate for businesses of all sizes because it supports numerous locations and staff members. Additionally, Appointy's customer service is attentive and supportive, guaranteeing a positive user experience. Cons The restricted alternatives for Appointy's software integration are a negative. It lacks more thorough integrations with CRM or marketing tools, although it does provide basic integrations with well-known systems like Google Calendar and Outlook. The pricing structure should also be taken into account because it might not be economical for small enterprises with loose appointment requirements. Finally, although though the software allows for customization, some customers could find that the design and branding possibilities are a little restricted, especially if they have certain design preferences. Review Source CH Chris H. Owner Professional Training & Coaching Used the software for: 2+ years ### "Stop reading reviews and just get Appointy!" September 6, 2020 5.0 Appointy handles all of our scheduling for all of our staff. I wouldn't have it any other way! Pros The best thing is the customer service. I have never in my life been more please with a live-chat service than I have with Appointy. Our questions are often convoluted, sometimes obscure, and even on occasion have the answers in plain sight. The people they have doing tech support for their product are THE reason I wouldn't consider anything else. There is no robo-answer, and the people are genuinely interested in helping me find my solution. This sounds totally crazy, but I almost LIKE when something breaks because I get to interact with these guys! Shoutouts to \[SENSITIVE CONTENT HIDDEN\] in-particular! Cons Some of the default views (admin side) don't make sense. Example: moving to the calendar and I only see the next 3 hours? Default should be a week. And honestly, I think I can probably change that. Wait!!! I get to go talk to the support guys again! Other than that, the customization to make it look more like a whitebox product is a little lackluster. Reason for choosing Appointy Been long enough that I don't remember unfortunately. Switched from [Genbook](https://www.capterra.com/p/220430/Genbook/) We needed a program which would work well on our website (support for an embedded iframe). Review Source IB Isaiah B. Owner Automotive Used the software for: 2+ years ### "Long Term Customer - Appointy Supports Our Entire Business" September 2, 2020 5.0 Overall, my business has grown with Appointy over the past couple of years. As we continue to grow, Appointy will be our software of choice and we will continue to use their platform. Pros Appointy has a lot of flexibility and features that can be customized to your business needs. Also, their support team is responsive 24/7 to answer questions about the software. Appointy's integrations are also very helpful. Their team not only helped me set up 90% of the data collection that I needed, but they also helped me complete the final 10% that was a bit more technical and needed a more experienced developer. Cons The software could be a bit more intuitive in some areas; however, their customer support team makes it easy to ask questions and quickly get a response whenever I am confused (which is not often). Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[Setmore](https://www.capterra.com/p/122035/SetMore/)[Genbook](https://www.capterra.com/p/220430/Genbook/) Reason for choosing Appointy The quantity of features that I could customize was the biggest factor. Their user interface was also very modern and sleek. Switched from [Genbook](https://www.capterra.com/p/220430/Genbook/) We needed a software that could filter by zip code, provide discount codes, and so on. Review Source Jesus P. CEO/President Marketing and Advertising Used the software for: 2+ years ### "Too Expensive for Businesses" April 6, 2021 5.0 Appointy powered our tech stack for a long time after we left TimeTrade. Eventually, we grew tired of paying a programmer to tweak the API when business changed demanded it. We ultimately switched to SimplyBook.Me to save money and use Zapier. Pros Good integrations and API, lots of booking customization features were included that helped customers and staff alike. Google Calendar sync worked perfectly well and made it easy for staff to block time without logging in. Cons The 5 staff limit for $49.99 month was simply too expensive for our taste. We also had issues with the API also provide to be difficult to maintain with a developer. I see they've since added Zapier which might help with that extra cost. Switched from [Engageware](https://www.capterra.com/p/45552/Engageware/) TimeTrade did not have the features we needed at the time. And they were more expensive than Appointy. Review Source PT Patrick T. Center Director Education Management Used the software for: 2+ years ### "Customer Support is By Far the Best Aspect" July 13, 2023 4.0 Appointment Management Pros The support team is so quick to respond, and they are easily able to point us in the right direction. Cons A bit sluggish when navigating via web browser Review Source VR Verified Reviewer Sound Engineer Entertainment Used the software for: 6-12 months ### "Appointments Simplified for Very Busy People" October 28, 2018 5.0 Pros My work schedule is quite erratic and I’m often running from one part of the office to the other side of the building. Aside from my projects and day-to-day tasks, I have weekly meetings with staff and other employees. I’m so glad we have Appointy which is a software that manages appointments. With Appointy, I can oversee my schedule in one system and not get sidetracked with other matters. This system links to my Google calendar and even helps me with booking rooms for our meetings. I get a reminder each time and the software also checks to see if I need to make a recurring appointment. Cons There were a couple of times wherein there were glitches when I used the application on my phone, but other than that, I didn’t encounter anymore problems afterwards. It has been very useful for me. Review Source RW Ranette W. Center Director/Owner Education Management Used the software for: 1-2 years ### "Great Product" October 9, 2020 5.0 Overall, this is a great product. I love the chat feature they have and the staff is knowledgeable. Their response time is quick and they are always able to help with whatever I need. Pros I like Appointy because it take the worry out of scheduling students for tutoring sessions and it's easy for parents to use. This product helps to ensure we are not overbooked which is very important due restrictions with social distancing. The software also gives us the flexibility to cancel and reschedule sessions with ease. One other thing I really like is being able to control how many sessions parents can schedule each week. Cons The thing I like least about the software is that it is not user friendly when trying to set up additional seats on the administrative side. Reason for choosing Appointy It seemed to be the best product for my needs. I also listened to the pros/cons from other Mathnasium owners. Review Source PA Paul A. Owner Used the software for: 2+ years ### "Robust Free Product - but I will probably upgrade to get more customization features." October 5, 2017 5.0 Pros I have been using Appointy for 2 years now. Many great features for a free product. My clients seem to be able to use it, as most of my bookings now come through Appointy. No one has ever told me "I am calling because I can't figure out how to book online." Really like the Google Calendar integration. Now that my business is taking off I plan to upgrade to the paid version. I would like to further customize the client contact points, which is limited in the free version. Cons I am not automatically logged in when I go to the website, and before I can log in I get a customer service pop-up chat window asking me why I have come to Appointy. Its just a little annoying to be asked the same question every day. That said, they've let me use this software for free for 2 years, so trying to engage me once a day is not too high a price to pay. :) Review Source MD Megan D. Health, Wellness and Fitness Used the software for: 1-2 years ### "Appointy - Appointment Scheduling Software" August 25, 2015 5.0 I currently utilise and recommend Appointy Online Software used for my Beauty Therapy Business "Beyond Skin Deep". I find it extremely helpful as the clients are able to book themselves in at their convenience and also allows me the freedom to attend to the clients without having to continually answer the phone or call back when I'm busy. The clients love it and so do I! Its easy to use , they just log onto my website, register their details, select the time, select the beauty treatment and their done! Appointy booking is 24/7 so its even great for shift workers and medical staff ....Thanks Appointy Pros Appointy also has great back up if you need to know any questions.Very helpful Cons If there are two people trying to book in online at the same time eg through peak periods(Christmas) There can be a little confusion, but has only ever happened twice and solved this by manually calling one of the clients and rebooking them. Review Source Response from Appointy September 7, 2015 Dear Megan, Thank you for taking the time out to write a review on GetApp. We have started taking reviews on GetApp only a few days ago and yours is our second review. It means a lot to us. Our team tries really hard to help everyone we come in contact with. It's nice to hear that it makes a difference. We look forward to improving our services to serve you better. Once again, Thank you :-) Warms Regards Shivangi (Customer Happiness Team) VR Verified Reviewer Human Resources Specialist Financial Services Used the software for: 1-2 years ### "Schedules on point with Appointy; a great alternative for paper posts type of schedules" October 11, 2018 5.0 Pros It allows automatic scheduling. It also allows group scheduling and appointment scheduling. The calendar sync allows our employees to be up-to-date with the monthly agenda and tentative meeting schedules. Cons The inability to track or schedule leaves and absences is a great setback. It would really be nice if this software can also track time in and out. Review Source VR Verified Reviewer Senior Manager, Global Experiences Marketing and Advertising Used the software for: 6-12 months ### "Appointy" November 30, 2019 5.0 Great scheduling / reminding tool for everyday use! Pros One of the best features of Appointy is that it sends automated reminder to both parties, which is time saving on my end. Additionally, it is very easy to use and the interface is great. It definitely exceeds all my expectation and I am very happy with it. Cons I can't come up with any negative feedback about this service. Overall I am very satisfied and definitely recommend this software to anyone looking to be more organized and on top of their schedule. Review Source RL Rachael L. Office Manager Professional Training & Coaching Used the software for: Less than 6 months ### "Incomplete Features and Misleading Information" August 1, 2019 2.0 After going through the fourteen day trial, duplicating all of our appointments from our existing program, and making the purchase (yearly plan), I discovered that even though I could add additional staff, I couldn't provide them with their own login (with separate priveledges from admin) without upgrading plans to more than 2x original cost. I had literally used the software for 5 days before it became useless for us. I feel they misrepresented this feature on their website, and also refuse to refund. There are better programs out there for the price. Pros I liked the mobile app and the ability to track attendance in our group classes. Cons Group classes would only show up on the calendar if there were people booked in them. It would have been much easier to use if classes showed up on the calendar to hold that space even if they were empty. I didn't like that the emails and text message templates couldn't be customized, and I wish I could have edited my default client profile. Switched from [TimeTap](https://www.capterra.com/p/139709/TimeTap/) I needed a program to handle our group classes which are ongoing without a start and stop date and take attendance. Review Source JL Jennifer L. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "You get what you pay for" January 5, 2017 2.0 There are many limits to this software. You have to do most everything manually. You can't click on an appointment and switch the appointment type, you have to delete and start over. You can't click on an appointment and go to the patient to update their phone number for example. You have to go out of the calendar and click on customers. You can't make a recurring appointment other than "weekly". If someone wants the first Tuesday of every month, you actually have to enter it manually. But we pay very little for and I guess we shouldn't expect too much. Pros It does 24-hour reminders. Cons You can't set different schedules for more than one provider. You can't create a start date for a new schedule. Recurring appointment choices are extremely limited. Most of the program requires manual involvement. Review Source iM ieda M. Human Resource Banking Used the software for: I used a free trial ### "Amazing Apps and the best Customer Service" October 20, 2022 5.0 Pros My team and I are stressful to manage huge event and crowd. There's multiple date need to be set up and customized. Tight with the dateline, we were so panicked till we found out about them. I must say that I AM SUPER SUPER GRATEFUL. The app is so friendly and easy for my customers. Another thing that made me wont go to any other app is their Support team is the best that i ever liaised. They're very attentive to all my questions, they helped to customize it, i felt that i have another colleague next to me who helped me till all my job done. To \[SENSITIVE CONTENT\], please reward your team member, \[SENSITIVE CONTENT\] and others, afraid i might miss their names. Thank you so much! and you guys would grow in this industry Cons the booking appointment page would highlight the available slot more obvious, so easy for customer to refer Review Source AW Anthony W. Chiropractic Physician Health, Wellness and Fitness Used the software for: 2+ years ### "Appointy Support is unmatched!" December 15, 2016 5.0 I've been using appointy for a number of years, and have been very pleased with the scheduling platform. It is very user-friendly and readily customizable. The text/email reminders are awesome and I often get positive feedback from clients. I've used the support for an incident in which I accidently deleted services, and appointments on my schedule, the support techs have been beyond amazing in helping me solve the problem. I'm amazed to see that companies still exist with such great customer support and responsiveness in the online world. 10 stars for Appointy! Pros Customer support, ease of use for patients Cons Quite easy to accidently delete information from your schedule Review Source JA Jose A. Owner Events Services Used the software for: 6-12 months ### "Amazing Customer Service" June 6, 2020 5.0 I have had a great experience. Pros It was so easy to use. It doesn't take a lot of time to learn how to use and more importantly it works with Google which brings in 95% of our customers. Cons Putting the account on pause do to Covid19 was a little confusing although they responded right away and were able to help pause my account. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Appointy The price and the services provided for the price. It was the best price point and the only one with fast responses. Review Source VR Verified Reviewer product specialist Chemicals Used the software for: 6-12 months ### "good experience with appointy" April 2, 2019 5.0 Pros the widgets were nice, making it easy to go in and out of various apps/programs. my schedule is all over the place and we all use a lot of apps now and this appinty tool really helped me stay organized. i was even able to track attendance in some of my meetings. the facebook integration feature was nice also, i use that a lot with other programs. Cons i deleted a few appointments and didn't realize it. luckily they were nothing major and i actually had them in my other calendar as well. minimal precautions as far as deletions. need more "are you sure?"s. Review Source LSM Laura Sue M. Owner/Innkeeper Hospitality Used the software for: Less than 6 months ### "Perfect program for a small growing business" March 21, 2017 5.0 I had been looking for long time a program for reservations to our High Teas. One that would customize it to meet our needs. About 3 months ago, I found Appointy. From the start I was impressed. In our first texting messages, The support staff asked permission to call. How wonderful. As I gave my list of needs, the reply was "no problem" - wonderful!!. Then for the next week or 2, daily we were in contact working and molding our program to meet our needs. Even when I thought we were done, Yaju was right there willing to make any changes that I needed. So now I have used this program for 3 months and I could not be happier. I find that I am getting less calls because the guests are able to book the reservation themselves and my data entry time has gone from really hours to minutes. In addition, there are many different reports I can look at or create to analyze our business. What I really like is that an email confirmation and reminder emails are sent to the guest. For us being a very small business, I feel that Appointy was our perfect match to help our business move forward. Pros That the program was customized to our needs, with no extra uneeded stuff. Easier for the guest and for us on the business end. Cons Just a few items we would have liked BUT they said that all those things were going to be in the version Review Source Talk to a Capterra advisor for free and get results within 15 minutes.