# Page 7 | Appointy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Appointy the right Reservations solution for you? Explore 284 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122249/Appointy/reviews --- Appointy 4.6 (284) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Appointy ## Showing most helpful reviews Showing 151-175 of 284 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BD Bec D. Owner/Remedial Massage Therapist Used the software for: ### "Appointy continues to impress!" April 8, 2016 5.0 Have been using Appointy software for a couple of years now in my small Massage Therapy business and have migrated from the free version to the paid one. I have only had a few minor issues in that time, and each has been dealt with quickly and professionally by Yaju, via screen sharing or live chat. The software is simple, elegant, and actively supported by the developers and their staff. Review Source MG Mia G. Used the software for: ### "nice system though it takes a while to set everything up!" November 8, 2016 5.0 It takes a time to get used to the system, but in the end it's quite flexible and allows you to do the most important tasks when dealing with clients! the fact that they can organise their appointments directly on the system makes life much easier for us! would be nice if they could develop an app for clients to install in their smartphones, rather than having to use it on a browser. Review Source HS Hanna S. Used the software for: ### "Pretty simple to handle, perfect for the solopreneur." November 16, 2015 4.0 So far, it's been easy to set up and use. I've only had one glitch in the system, but the customer service helped me resolve the problem. I love that the basic features are free so that it's affordable also to starting businesses and entrepreneurs. Every new interface has a learning curve, and I'm definitely still getting to know this system and how to best use it in my business. Review Source AC Andrea C. Used the software for: ### "Appointy is wonderful " December 10, 2016 5.0 I used Appointy's free version when I first opened my business three years ago. It was exactly what I needed. It allowed me to book clients and send reminders. It also showed important statistics on my dash so I knew exactly how many new clients were coming in vs retaining. Once my business grew, I upgraded but this is great for just starting out because it's so easy to use. Review Source DG Dan G. Fitness Center Manager Used the software for: ### "It's fine! Does as we require" March 24, 2016 3.0 Cons are that it - Freezes! It often freezes in the middle of performing administrative operations. Sometimes fails to send notification emails (reminders or cancellation). Maximum 30 days report data Business hours page could be made easier to work Pros are in its - Overall simplicity and the fact that it sync's with gmail. Customer service always on hand to assist. Review Source NB Nana B. Used the software for: ### "customer support" November 23, 2016 4.0 The customer support agent was exemplery and patient. He helped me understand what I needed to do to accomplish my goal Review Source DC Daniel C. Used the software for: ### "After 1 year of trying appointy" February 28, 2017 4.0 Took som time to set it up, but if you set it up correctly it really works by it self. If you get stuck, the customer support helps you all the way! Pros Great to customise for our needs. Cons Its hard to make it feel like a part of our own webpage so the customer dont feel like they are going to third party application. Review Source NK Nikhil K. Creative Head Used the software for: ### "Good work keep it up !!" August 2, 2015 4.0 We want you to know that we are very pleased with the quality of service your company provides. The customer service is awesome. We sincerely appreciate your responsiveness and the way you conduct business. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come. Review Source DL David L. Used the software for: ### "Powerful appointment software for business" February 16, 2017 4.0 As the Managing Director of Webzeb.net, I serve numerous business clients who use the Appointy system on their websites. Appointy has proven to out perform other appointment software for both my clients and my Website design and SEO firm. The Tech. support availability and effectiveness, its feature rich interface and staff responsiveness are the best. Review Source JM Josh M. Doctor Used the software for: ### "great customer service and cool software" August 26, 2015 4.0 I am running a trial version and the customer service chat is awesome. She answered all my questions and was VERY patient and helpful. PROS- easy to use and mobile version is great! Basic free version comes with some nice features. CONS- Limited functionality unless you upgrade. Recurring appointments not available with the free version. Review Source MB Mijael B. Used the software for: ### "Impressed" September 18, 2015 5.0 So far, so great, I had a quick and thorough response to customer support, very good experience! Review Source Samantha C. Owner Photography Used the software for: Less than 6 months ### "Excellent Interfect and Customer Service" January 28, 2017 5.0 New to appointy, and so glad I made this decision. There are so many options to personalize and customize your customer's experience and make the site your own. Pros so many options to implement and make site your own Cons Nothing yet Review Source CW Caleb W. Yoga Instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Yogi Is Happy" December 6, 2016 5.0 As a yoga instructor and business owner, I was highly impressed with the amount of options that appointify has & the cost is affordable. I've been looking for a scheduling system that is within my price range and offered more than enough options to my clients. Thank you to Yaju for helping me out on getting set up, it would have taken me hours! Pros The options available at an affordable price. Cons Slightly difficult to navigate and confusing at times but the customer support was extremely helpful. Review Source GP Ganesh P. CEO Health, Wellness and Fitness Used the software for: I used a free trial ### "Perfect Tool for Appointment" April 9, 2019 5.0 Pros Appointy has an simple easy onboarding process also provides an 1 pager appointment webpage. Online payments options, Tons of API integration with Zapier. Even Appointy provides an Mobile app for easy. Cons HIPAA compliance details for booking appointments. Review Source aK addison K. Used the software for: ### "Excellent Customer Service" September 15, 2016 5.0 There are a lot of features, but support is right there to help set up your personalized system. It took them about a two minutes to setup everything up perfectly. Pros Helpful customer service. Ease of Use. Cons Design could be a little more visually appealing but definitely gets the job done. Review Source JS Jana S. Used the software for: ### "New user - Super Customer Service" December 5, 2016 5.0 I just signed up and needed to change my booking URL. I requested assistance via chat and the representative (Jenny) was very responsive, competent and resourceful. She was professional and courteous in answering my question and escalating my request. So far I'm very impressed with this product and customer support. Review Source CH Cindie H. Retail Used the software for: ### "Excellent program and service" February 11, 2017 5.0 I'm a new user so far I have had an awesome experience would highly recommend my live technicians are always very helpful and fast in responding and helping with any enquiries that you may have so far 10/10 experience can't wait to discover more Pros Fast and efficient great service Cons Need an iPad app Review Source FA Franck A. Used the software for: ### "The best" September 15, 2015 5.0 This is the best of all the similar services I've tried. It has all the feature you need for appointments scheduling, it has a free plan to get started, and their support is great. Very easy integration into my website and ease of use for customers. Really the best deal, with a modern, clean design too. Review Source MD Mayra D. Used the software for: ### "Starting with Appointy" December 6, 2016 4.0 Appointy has a nice and clear interface and many interesting functionalities that help making life easier when running a business where managing appointments are a top priority. The customer support is just amazing! Reactive and always ready to answer all questions. They are indeed "just a message away". Review Source KK Kath K. Used the software for: ### "Good Customer Service" February 2, 2017 4.0 The software is good and staff is helpful. Especially the Relationship Manager - Yaju. He and his technical team help me solve a lot of problem and satisfied my special request. But i think the software setting is quite complicated, it would be great if it can be modified. User friendly is important. Review Source JV Javier V. Used the software for: ### "Outstanding customer service" November 7, 2015 5.0 I'm on the free trial for the 'pro' plan and needed to change some custom-code related issues. I entered the live chat and was surprised to encounter such a responsive and efficient assistance, even on a Saturday morning. I would recommend this plugin to anyone just for the customer service alone! Review Source TY Tina Y. Used the software for: ### "Scheduling works well other than the time of undates. Then clients amd I have trouble booking." August 14, 2015 4.0 Pros. easy to use and updates, client friendly and quick at updating change made making good flow in service. Cons. not great a synching with Google this makes times difficult. When updating your site it messes up my sight and I always get complaints that it will not come up to make appointments. Review Source DB Dana B. Used the software for: ### "Soft ware screen share" December 7, 2016 5.0 My rep was very help ful and patient with me Great customer service! I contacted appointy several days ago, the rep was very good about emailing me , calling to set up our appointment. I really enjoyed taking to her, the soft ware looks really great! I would recommend this to friends as well. Review Source JD Javondlynn D. Used the software for: ### "support customer" March 1, 2017 5.0 I had an awesome experience with our rep from customer support. He stayed on the phone with me for at least an hour until all of my questions were answered. Thank you. He was extremely patient. I really like Appointy for my new business Pros customer support, price, functionality Cons nothing Review Source NS Ned S. Drum Teacher Used the software for: ### "Just getting started, but seems awesome compared to Genbook, which I'm planning to leave." February 6, 2016 5.0 It looks like it has all the features I need. Seems robust. Forward thinking. Shares data on what % of bookings come from using a given feature, etc. Crazy good live walk through from staff. Very patient, and helpful with my data migration, and questions. Off to a good start, here. 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